vCloudPoint S100 User manual

Zero Client with vMatrix Server Manager
User Manual
Rev6: 12-29-2021
This guide applies to Windows Server 2022 and earlier versions. All screen shots shown
were captured from Windows Server 2012 and 2022 installations. The installation,
configuration and login screens are based on vMatrix Server Manager 2.7.0 Actual use
may vary depending on the specific software used. Unless specifically noted, the
installation screens are generally identical for all systems.

RDS Solution With vMatrix User Manual
Table of Contents
Important Notices ................................................................................................................................1
Safety Information ...............................................................................................................................2
Regulatory Compliance .......................................................................................................................2
Chapter 1. Product Overview.............................................................................................................4
1.1 Brief Introduction .................................................................................................................4
1.2 Package Contents.................................................................................................................4
1.3 Device Connections .............................................................................................................5
Chapter 2. Panning for Deployment ................................................................................................6
2.1 Hardware Configuration .....................................................................................................6
2.1.1 Host Configuration Reference ..............................................................................6
2.1.2 Networking Configuration .....................................................................................7
2.1.3 Network Wiring Diagram .......................................................................................7
2.2 Software Requirements ......................................................................................................8
2.2.1 vMatrix Server Manager per shared host ..........................................................8
2.2.2 Windows Operating System mounted on each shared host .........................8
2.2.3 Multi-User Application............................................................................................9
RDP wrapper ...........................................................................................................9
Microsoft RDS CALs ..........................................................................................13
2.2.4 VLC Media Player ...................................................................................................14
Chapter 3. Installation & Connection .............................................................................................15
3.1 vMatrix Installation ............................................................................................................15
3.2 User Creation ......................................................................................................................18
3.3 Device Connection .............................................................................................................20
3.4 Device Login ........................................................................................................................20
Chapter 4. Using the Zero Client .....................................................................................................24
4.1 Menu Settings .....................................................................................................................24
4.1.1 Login.........................................................................................................................24
4.1.2 Display .....................................................................................................................26
4.1.3 Network ...................................................................................................................27
Ethernet Settings.....................................................................................................27
IEEE802.1X .................................................................................................................28
WIFI Settings ...........................................................................................................30

RDS Solution With vMatrix User Manual
4.1.4 Ping...........................................................................................................................34
4.1.5 Boot ..........................................................................................................................35
4.1.6 Shutdown Button ..................................................................................................36
4.2 Settings Lock .......................................................................................................................37
4.3 Keyboard Layout Settings.................................................................................................38
4.4 Notification Log...................................................................................................................39
4.5 Device Information ............................................................................................................40
4.6 Firmware Update................................................................................................................41
4.7 Reset .....................................................................................................................................44
Reset Configuration ..........................................................................................44
Reset Firmware..................................................................................................45
4.8 Disconnect & Logout .........................................................................................................45
4.9 Use USB Devices.................................................................................................................46
4.10 More Tools & Settings .....................................................................................................47
4.10.1 vChat Internal Messenger .................................................................................47
4.10.2 Set Password........................................................................................................48
4.10.3 Set Language........................................................................................................48
4.10.4 Private Drive.........................................................................................................49
Chapter 5. Using vMatrix Server Manager ....................................................................................50
5.1 User Management .............................................................................................................50
5.1.1 New User Creation ................................................................................................50
5.1.2 User Status View ....................................................................................................52
5.1.3 User Information View .........................................................................................53
5.1.4 User Desktop View ................................................................................................54
5.1.5 Right Click Menu ....................................................................................................54
5.1.6 Personal Monitoring & Controlling ....................................................................60
5.1.7 Personal User Settings .........................................................................................62
General Settings........................................................................................64
Configuration Settings .............................................................................65
5.2 Device Management ..........................................................................................................66
5.2.1 Device Information View......................................................................................66
5.2.2 Right Click Menu ....................................................................................................66
5.2.3 Sorting......................................................................................................................78

RDS Solution With vMatrix User Manual
5.2.4 More Settings .........................................................................................................80
Upgrade Settings...............................................................................................80
Connect Setting .................................................................................................81
Duplicate Management ...................................................................................81
5.3 Setting...................................................................................................................................82
5.3.1 User Configuration................................................................................................82
5.3.2 Network Ports Configuration ..............................................................................87
5.3.3 Storage Settings .....................................................................................................88
5.3.4 IP Virtualization ......................................................................................................92
5.3.5 Server Group Configuration ................................................................................96
5.4 Advanced............................................................................................................................103
5.4.1 Monitor Authorization........................................................................................103
5.4.2 Management Token ............................................................................................106
5.4.3 Notification ...........................................................................................................107
5.4.4 Enhancement Mode............................................................................................108
5.4.5 Permission Control..............................................................................................109
5.4.6 Printer Setting .....................................................................................................112
5.4.7 Diagnostic setting ................................................................................................113
5.4.8 Login Queue Settings..........................................................................................114
5.4.9 Automation Settings ...........................................................................................115
5.5 Tools ....................................................................................................................................117
5.5.1 Broadcast Mode...................................................................................................117
5.5.2 Maintenance Mode .............................................................................................118
5.5.3 Diagnostic Tools ...................................................................................................119
5.6 Add-ons..............................................................................................................................120
5.7 Host Information ..............................................................................................................120
5.8 Log .......................................................................................................................................121
5.8.1 User Action Log....................................................................................................121
5.8.2 Management Action Log ....................................................................................122
5.8.3 Event Log ...............................................................................................................123
5.9 About vMatrix....................................................................................................................124
5.10 Offline Usage...................................................................................................................125
5.11 vMatrix Update...............................................................................................................127

RDS Solution With vMatrix User Manual
5.12 vMatrix Uninstall ............................................................................................................128
Chapter 6. Trouble-shootings ........................................................................................................131

RDS Solution With vMatrix User Manual
1
Important Notices
Please note that reproduction of this User Guide in whole or in part, without express
written permission from vCloudPoint, is not permitted.
vCloudPoint reserves the right to make improvements and/or changes to this User Guide
and to the products, programs and/or specifications described herein at anytime without
notice. Information contained in this document may have been obtained from internal
testing or from a third party. vCloudPoint shall not be liable for any direct, indirect, special,
incidental or consequential damages in connection with the use of this material. The latest
version of this User Guide is obtainable at the “Download center” under the Support menu
of the vCloudPoint website at: www.vcloudpoint.com.
Refer to the Limited Hardware Warranty applicable to your region for information on what
is and what is not covered by the warranty, your responsibilities, exclusions, and how to
obtain service.
Please refer to the End User License Agreement (EULA) and Terms of Use (TOU) that are
presented for your review during the software installation process. The information
contained in these documents is very important. The EULA and TOU constitute agreements
between you and vCloudPoint and are accepted by you by installing and using the product.
It is your responsibility to print a copy of the EULA and TOU directly from the installer in
order to keep for your records.
This product gives users shared access to computer resources. It is not a computer, and
may not support all software applications, especially 3D applications that are designed to
be supported by computers with stand-alone graphic card. Similarly, it may not support all
hardware peripherals that are designed to be supported by stand-alone computers.
Refer to your computer operating system and application software vendors license
agreements for information on using these products with the vCloudPoint system.
Additional software licenses may be required.
The vCloudPoint hardware and software products described in this user manual are
protected by numerous granted and pending P.R.C and international patents.
© 2021 by Shenzhen Cloudpoint Technology Co., Ltd. All rights reserved. vCloudPoint and
vMatrix are registered Trademark of Shenzhen Cloudpoint Technology Co., Ltd. –P.R.C.
Microsoft and Windows are registered trademarks of Microsoft Corporation. All
trademarks are the property of their respective owners.

RDS Solution With vMatrix User Manual
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Safety Information
Refer to the following information to prevent any physical injury or loss of assets caused
by damage to the product. A user must read this User Guide carefully before use and
properly follow the instructions.
Make sure that the place of installation is not too hot (above 35°C), too cold (below
0°C), or too wet (above 85% relative humidity).
Avoid any severe impacts to the product
Make sure that the product is not exposed to direct sunlight or any hot machinery.
Please keep the product away from any items which have strong magnetic properties.
Do not disassemble, repair or rebuild the product.
Please properly route all cables and power cords to avoid a tripping hazard. An electric
shock, fire, damage to the product or physical injury may occur as a result of tripping
over the cable.
Regulatory Compliance
FCC Information
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try and correct the interference by one
or the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment to a power outlet on a circuit different from which the receiver
is connected
Consult your dealer or an experienced radio TV technician for help
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

RDS Solution With vMatrix User Manual
3
European Community (CE):
The Bureau of Indian Standards (BIS):
Disposal Information:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This symbol means that according to local laws and
regulations your product should be disposed of separately
from household waste. The separate recycling of your
product will help ensure that it is recycled in a manner that
protects human health and the environment.

RDS Solution With vMatrix User Manual
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Chapter 1. Product Overview
1.1 Brief Introduction
vCloudPoint zero clients with vMatrix Server Manager software provide an alternative
solution to the traditional one PC per seat solution by powering multiple users with just
one PC. vCloudPoint zero client is compact, network access device that contains no moving
parts but allows each of its users to share the untapped resources of a single host PC.
vMatrix Server Manager performs as the management role on the host side with a number
of tools to assist IT administration, such as desktop broadcasting, monitoring and
controlling, storage visibility configuration, and user policy setup, etc. vCloudPoint zero
clients, combined with vMatrix Server Manager software, provide computing experience
that is practically indistinguishable from running on a PC, but offer great advantages over
traditional PCs, such as saved costs, enhanced security, reduced maintenance, and
simplified deployment and management.
1.2 Package Contents
When you unpack your vCloudPoint box, you will find the following items:
A zero client terminal device
A base/mounting bracket
Two screws
A 5V power adapter
If you find any damage or shortage of any accessories, please contact your local dealer.
Note: Your vCloudPoint zero client purchase was bundled with an entitlement to vMatrix Server
Manager Software and Premium Support.

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1.3 Device Connections
Model: S100
①5V DC Power Input ②Power& Reset Button ③USB2.0 Ports ④3.5mm Mic Jack
⑤3.5mm Speaker Jack ⑥RJ45 Ethernet Input ⑦VGA Display Port
Model: V1
①VGA Display Port ②HDMI Display Port ③RJ45 Ethernet Input ④5V DC Power Input
⑤5V DC Power Input ⑥3.5mm Speaker Jack ⑦3.5mm Speaker Jack
⑧3.5mm Mic Jack ⑨Power& Reset Button