Venstar Skyport Communications User manual

Table of Contents
Skyport Communications Overview
ACC0454 Skyport Wi-Fi Key Installation
Setting up a Skyport Account
Installing the Skyport App
Upgrading the Firmware via Wi-Fi
Programming: Setting the Schedule
Remotely
Remote Sensors: Installing and Monitoring
a Remote Sensor
User Accounts: Adding Additional Users to
Skyport
TROUBLE-SHOOTING
Adding Another Wire: Option #1
Adding Another Wire: Option #2
Wi-Fi Key is not Recognized
Network Connection Errors or Frozen
Screen
Adobe Air is not Installed
Contractor Tips

Skyport Communications Overview
Wireless Router in the Home
iPad or Tablet
Smartphone
Make sure that the rmware of the Color-
Touch thermostat is 2.0 or higher. We
strongly recommend that the rmware be
updated to the latest revision. The rmware
version may be viewed on the thermostat
by pressing: Menu, ‘down arrow’, Informa-Computer
Secure Internet Connection
Add Wi-Fi to ColorTouch & get
connected in 5 easy steps
tion, My Thermostat. The most current ColorTouch rmware revision
number may be viewed at the bottom of the ColorTouch Assistant
Software home screen.
Install the Wi-Fi Key and connect to a local router
Go to www.venstar.com and create a Skyport account
a. Enter the 16 digit ID code on the thermostat into Skyport
b. Enter the 6 digit conrmation code on the thermostat into Skyport
After receiving the conrmation email from Skyport Messenger, you must
click on the link in the email to conrm your account to use Skyport
Download the free Skyport mobile apps for Apple or Android smart-
phones and tablets.

ACC0454 Wi-Fi Installation

With the thermostat
removed from the
backplate, insert the
Skyport Key.
Install the locking
clip as shown in
gure 2.
The Locking Clip is seated
all the way down next to
the circuit board as shown
in gure 3. Reinstall the
thermostat on the back-
plate.
Installation of the included locking clip is is strongly recommended
Important - Do not install upside down and force in slot
or it may damage the thermostat. Wi-Fi key when installed
correctly will easily slide in slot.
Insert the Skyport Wi-Fi Key all the way into
the SD slot of the ColorTouch thermostat.
The “cut corner” of the Key’s circuit board
faces up as shown in gure 1.
ACC0454
ACC0454 Wi-Fi Installation

When the Wi-Fi Key is successfullly detected this screen
will appear.
Pressing NO will return the thermostat to the home
screen.
Pressing YES will proceed to step 3.
If Wi-Fi setup screen does not appear go to the
Troubleshooting section page vi.
ACC0454 Wi-Fi Installation
Scans for up to 90 seconds
The thermostat will scan for all
available networks. Select the
appropriate network from the
list on the display.

Press OK
Scans for up to 90 seconds
Select Automatic & Press Next
If the network requires security, press
PASSWORD and enter the password on
the keyboard, then press DONE. If no
security is required, PASSWORD will
not appear. Press NEXT to continue.
ACC0454 Wi-Fi Installation

*If the Accessory Info screen does not appear then press “Menu”,
the “down arrow”, “Accessories”, and “Accessories Info”.
If this procedure is not successful see page vii.
You are now at the Accessory Info screen* in the Menu.
The status of the thermostat will show that it is
“Connected” to the Wi-Fi LAN.
The ID on this screen will be needed to create an account to
establish a successful connection to Skyport Cloud Services.
ACC0454 Wi-Fi Installation

Take a picture of this screen or write down the ID code for easy entry into your Skyport
account later.
ACC0454 Wi-Fi Installation
The information displayed on the Wi-Fi status screen includes:
ID: the thermostat and wi- key custom ID code
Network: the name of the local router
Signal: the signal strength of the local router
IP: the local IP address
Wi-Fi: how long you have been connected to the local router
Skyport: how long you have been connected to the Skyport Cloud Services
Website: http://venstar.skyport.cloud.com

Setting up a Skyport Account

This will transfer you to the
venstar.skyportcloud.com website.
Click the button
Logon to www.venstar.com and click the
button.
Setting up a Skyport Account

Enter your Device ID
from the Wi-Fi Status
screen on the ColorTouch
and then press the“Verify
Device” button
If you need to get back to this
screen click: Menu-->Down Arrow-->
Accessories-->Accessories Info
Enter your User Details
and press CONTINUE
Read the Getting Started instructions
and press CONTINUE
Setting up a Skyport Account

Setting up a Skyport Account
After entering the Device ID, a unique 6-digit Verication Code will appear on your
thermostat. Your unique Verication Code must be entered into the Skyport New Ac-
count Setup page, then press the Conrm Verication Code Button.
Your unique Verication Code will
appear on the ColorTouch thermo-
stat after you enter your Device ID.

Click on the link in
your Validation
email and log in
to your Skyport
Account
Setting up a Skyport Account
After creating a Skyport
account, the Skyport Messen-
ger will send an email valida-
tion to the email listed on the
account. The user must click
on the link contained in the
email to validate the account.
Click the “Create Account”
button to nalize your
account information.

Android Instructions
Go to the Google Play Store on your
device
Type “Venstar” in the Search Bar
Select Venstar Skyport
Click “Install”
Enter your ID and Password from the
Skyport website.
iPhone & iPad Instructions
Go to the App Store on your
iPhone or iPad
Press the Search button
Input “Venstar”
Select Venstar Skyport
Click “FREE” to install
Enter your ID and Password from
the Skyport website.
Installing the Skyport App

*Must have VR 2.06 or later
Update Instructions*
Push the MENU button
Push the SETTINGS button
Push the INSTALLATION SETTINGS button
Push the UPDATE FIRMWARE button
Select YES to update the ColorTouch
Update Available (VR2.10)
An update is available for your thermostat, would
you like to install it now?Your thermostat will
restart upon completion.
Wi-Fi Firmware Update
Most, but not all rmware updates may be “through the air” utilizing the local router and Wi-Fi.
On occasion a rmware update with a large amount of data will require the use of an SD
memory card and our ColorTouch Assistant Software.

Programming
Setting the Schedule Remotely

Next, scroll to the thermostat you want to
change, then select “Properties”
Skyport allows you to view and modify
schedules and temperatures remotely.
First, open your account and then click
“Thermostats”
Programming
Setting the Schedule Remotely

In the Properties screen press the
Schedule button to view the time
period settings
T6800 Commercial ColorTouch Thermostat Programming
Make sure the schedule is turned “ON” at
the top of the page and then click “Edit
Schedule”
T6800 Programming
Setting the Schedule Remotely

Set the mode, temperatures and start/stop
times for your thermostat. Then click
“Enable” program and then “Apply”
Choose the Occupied period you would
like to change by selecting “Click to
Edit”
T6800 Programming
Setting the Schedule Remotely
T6800 Commercial ColorTouch Thermostat Programming