Verbatim 49590 Installation guide

Monitor FAQ
SKUs:
49590 PM-14 Portable Monitor 14" Full HD 1080p
49591 PMT-14 Portable Touchscreen Monitor 14" Full HD 1080p Metal Frame
49592 PMT-15 Portable Touchscreen Monitor 15.6" Full HD 1080p Metal Frame
49593 PMT-17 Portable Touchscreen Monitor 17.3" Full HD 1080p Metal Frame
Product Diagram:
1. HDMI port
2. USB-C2 port (computers/power supply) *
3. USB-C1 port (computers/phones/tablets/power supply) *
4. Headphone socket (jack)
5. LED indicator light
6. USB-A 2.0 port
7. Power / Menu buon
8. - Buon
9. + Buon
For opmal performance, we recommend connecng your notebook to USB-C2. USB-C1 is intended for
use with mobile devices like smartphones or tablets.
If you aach your notebook to USB-C1, it may not provide full brightness. To ensure full brightness when
using USB-C1, please connect the power supply.

How to Connect:
1. Laptop or PC with USB-C**
a. Connect the USB-C cable to the USB-C2 port on the monitor and the USB-C port of your
computer. Oponal: If power is not sucient using the USB-C2 port on the display,
switch to USB-C1 which is designed for low-power devices or aach the included power
supply.
2. Mobile Devices with USB-C** (mobile phone/tablet) -Not all devices are supported.
a. Connect the USB-C cable to the USB-C1 port on the monitor and the USB-C port of your
mobile device.
b. Oponal: If power is not sucient, aach the included power supply.
3. Devices with HDMI no touch funcon- (addional power supply required (included))
a. Connect the HDMI cable to the HDMI port on the monitor and the HDMI port of your
device.
b. Connect the power supply to the monitor.
Remarks:
1. For iPhones with a lightning connecon you need an addional adapter (not
included).
2. Touchscreen funcon is not supported by iOS/iPadOS.
4. Devices with HDMI with touch funcon
(addional power supply (included) and addional USB-A to USB-C cable required (not included)
a. Connect the HDMI cable to the HDMI port on the monitor and the HDMI port of your
device.
b. Connect USB-A to USB-C cable to your computer and monitor.
c. Connect the power supply to the monitor.
**IMPORTANT: Ensure your device has a USB-C port supporng DisplayPort Alt Mode and power
delivery. Some devices may require an addional adapter or cable for compability.
Seng up mulple monitors:
Windows:
hps://support.microso.com/en-us/windows/set-up-dual-monitors-on-windows
Graphic cards must have the ability to support mulple monitors.
Windows 10:
To get your PC to recognize mulple monitors:
Make sure your cables are connected properly to the new monitors, then press Windows logo key + Pto
select a display opon.
If you need more help, here's what to do:

1. Select Start >Sengs >System >Display. Your PC should automacally detect your monitors
and show your desktop. If you don't see the monitors, select Detect.
2. In the Mulple displays secon, select an opon from the list to determine how your desktop
will display across your screens.
3. Once you've selected what you see on your displays, select Keep changes.
You can change the resoluon of your displays. However, we suggest using the recommended resoluon
to get the most out of your displays.
Windows 11:
To get your PC to recognize mulple monitors:
Make sure your cables are connected properly to the new monitors, then press the Windows logo key
+Pto select a display opon.
If you need more help, here's what to do:
1. Select Start, then open Sengs.
2. Under System, select Display. Your PC should automacally detect your monitors and show your
desktop. If you don't see the monitors, select Mulple Displays, then Detect.
3. Use the dropdown list next to the image of your desktop to choose how your screen will project
across your displays.
4. Once you've chosen your setup, select Apply.

You can change the resoluon of your displays. However, we suggest using the recommended resoluon
to get the most out of your displays.
Mac:
hps://support.apple.com/en-us/HT202351
Connect a display to your Mac:
Mac computers support one or more external displays, depending on the Mac model. Here's how to
connect an external display.
Connect the display to power and your Mac:
Use your display's power cable to connect the display to power.
Use your display's video cable to connect the display to your Mac, such as to a Thunderbolt or HDMI
port. Dierent ports might look similar, so it's important to idenfy the port correctly.
If the video cable requires a port that your Mac doesn't have, you might be able to use an adapter with
the video cable. Or replace the video cable with one that doesn't require an adapter.
When your display has power and is connected properly, your Mac detects the display automacally. You
should then see your Mac desktop on the display, and you can congure the display sengs.
If your display isn't detected or can't use its highest resoluons or refresh rates, learn what to do if your
display has a dark screen (no video) or low resoluon.
Congure display sengs:
From the Apple menu in the corner of the screen, choose System Sengs (or System Preferences), then
click Displays. In display sengs, you can change the display resoluon, choose a refresh rate, arrange
your displays, and more.
If the display is not made by Apple, certain sengs might be available only by using the display's built-in
controls and menu system. Check your display's documentaon for details.

Key Funcons:
Power ON/OFF
Hold the power/menu buon (7) to turn the monitor on or o (the monitor
will automacally turn on when connected).
Volume
Press + / - (9 or 8) to adjust the volume.
Brightness
Hold + / - (9 or 8) to adjust the brightness.
On-Screen Menu
Press the power/menu buon (7) to switch to the on-screen menu.
On-Screen Menu:
Switch between opons
Press + or – (9 or 8) to switch between opons, the selecon will be
highlighted.
To select an opon, press the power/menu buon (7).
Return to previous.
Hold – (8) to return to the previous menu.
1. Picture 2. Color 3. Mode
4.Other Sengs
5. Exit Menu

Common Issues:
1. External display screen is blank.
a. Ensure your device/graphics card supports mulple monitors.
b. How to connect (p.2)
c. Ensure cables are connected and secured.
d. Try unplugging the portable monitor, wait 10 seconds, and reconnect.
2. Screen images moving or acons occurring without touching the screen.
a. Ensure your screen is clean and free of debris.
b. Ensure cables are connected and secure.
c. Calibrate your touch sengs.
Windows:
1. External display is too dark or low resoluon.
a. Check brightness in the Picture sengs on-screen menu (p.5)
b. Check color sengs in the Color sengs on-screen menu (p.5)
c. Check resoluon mode in Mode Sengs on-screen menu (p.5)
d. Check your cables and connecons. Ensure they are connected properly.
e. Verify your graphics card supports external displays.
f. Detect your display.
i. Disconnect & reconnect.
ii. Put your PC to sleep, then wake it up.
iii. Turn your PC o, then turn it back on again.
iv. Seng up External Monitors (p.2)
2. Touchscreen input on a dierent display screen:
a. Go to “Control Panel”
b. Click "Tablet PC Sengs"
c. Choose "Setup…"

d. Hit the "Enter" key unl you see the instrucons appear on your touch monitor. Touch
this screen and it will say something like "Hit enter to move to the next step".
e. If the touch does not respond, power o the monitor, wait 10 sec, and power back on.
This will force the monitor to update drivers.
3. Pen/Touch not responding/too fast/too slow (Calibrang the pen/touch)
a. Go to “Control Panel”
b. Click “Pen and Touch”
c. Choose “Sengs…”
d. Calibrate sengs and test.
4. Turn on/o touch mode hps://support.microso.com/en-us/oce/turn-touch-mode-on-or-o-
a. Select the Touch Mode hand icon on the Quick Access Toolbar
b. Select Touch, and repeat if needed.
Mac:
1. External Display is dark or low resoluon. hps://support.apple.com/en-us/HT201177
a. Check your Cables and connecons. Ensure they are connected properly.
b. Verify your Mac supports external displays.
c. Detect your display.
i. Disconnect & reconnect.
ii. Put your Mac to sleep, then wake it up.
iii. Choose Apple Menu>System Sengs (or System Preferences), then click
“Displays”. Press and hold the “Opon Key” to show the “Detect Displays”
buon, click the buon.
d. Check display brightness.
i. Use the Brightness Up key – or- choose Apple Menu>System Sengs (or System
Preference), then click “Displays” and use the brightness control there.
e. Update Soware
2. Touchscreen is not working on iPhone or iPad.
a. Touchscreen funcon is not supported by iOS/iPadOS (p.2)
3. There is no connecon for a lightning cable.
a. You will need to use a lightning to USB-C adapter to use with some Apple products (not
included) (p.2)