Verizon Wireless MIFI MiFi 2200 User manual

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Mobile Broadband / NationalAccess
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MiFi®2200 – Intelligent Mobile Hotspot
Product user guide

©2010 Verizon Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Verizon Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Verizon Wireless™ is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon
Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its
respective owners.
• Novatel Wireless™ and the Novatel Wireless logo™ are trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo® are registered trademarks of Novatel Wireless, Inc.
• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/
or other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: PKRNVWMiFi2200
IC ID: 3229B-MIFI2200
PN: 90026310_R1_05Nov2010
Please visit www.verizonwireless.com for the latest information about your device.

Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features ................................................................................. 2
Package Contents ....................................................................... 3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components ................................................................................ 5
LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Service Status LED ................................................................... 6
Power Button LED ................................................................... 6
Power Management ......................................................................... 7
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Caring for Your Device ....................................................................... 9
Using the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the Network .....................................................................11
Mobile Broadband/NationalAccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Device for the First Time ..........................................................12
Insert and Charge the Battery ...........................................................13
Power The MiFi 2200 Device On and O .................................................14
Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power O ..........................................................................14
Connect the Device to the Computer using Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Activate Your Device ....................................................................16
Activate Your Device the First Time You Connect to MiFi Settings . . . . . . . . . . . . . . . . . . . . . 16
Connect the Device to the Computer with the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Install the Modem Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Properly Remove the Device from Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Conguring Wi-Fi Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Congure Security for The MiFi2200 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Device After Setup is Complete ...................................................21
Connect to MiFi Settings ................................................................21
Wi-Fi Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Normal Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Up a Temporary Hotspot ....................................................23
Mobile Broadband with USB Cable Mode ................................................24
Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accessing the User Guides ..................................................................25

iii
MiFi Settings .......................................................... 26
Conguring MiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connect to MiFi Settings ................................................................27
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Status Bar ..............................................................................29
Internet Connection ....................................................................29
WLAN ..................................................................................30
Home ......................................................................................31
Status and Menu Bar ....................................................................31
Internet Connection ....................................................................31
WLAN Prole ...........................................................................32
Wi-Fi .......................................................................................33
Choosing a Prole ......................................................................34
Setting up a Temporary Hotspot ....................................................34
Changing to a Dierent Prole ......................................................34
Updating the Current Prole ........................................................35
Updating a Prole Not Currently in Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Buttons ................................................................................36
LAN ........................................................................................37
Buttons ................................................................................38
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Change the Administration Password ...................................................39
MAC Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enable MAC Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Find the MAC Address on a Computer ...............................................41
Add a Device to the Trusted Client List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Remove a Device from the Trusted Client List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Buttons ................................................................................42
Port Filtering ...............................................................................43
Enable Port Filtering ....................................................................43
Allowed Applications ...................................................................44
Custom Applications ....................................................................44
Port Ranges ........................................................................44
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Access Point ............................................................................45
3G Modem .............................................................................46
Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System .................................................................................46
Buttons ................................................................................46
Cong File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cong File Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cong File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
AP/Router ..........................................................................49
3G Modem .........................................................................50
Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System Status ..........................................................................50
Global Trac Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Buttons ................................................................................51
Port Forwarding ............................................................................52
Using Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Power Management ........................................................................54
Battery Power ..........................................................................54
Buttons ................................................................................54
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Technical Support ..........................................................................59
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Data Technical Support .................................................................59
Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 60
Product Specications ......................................................................61
General ................................................................................61
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Regulatory Statements .....................................................................62
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Federal Communications Commission Notice (FCC – United States) . . . . . . . . . . . . . . . . . . 62
RF Exposure Content ................................................................63
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Limited Warranty and Liability ..............................................................64
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Proper Battery Use and Disposal ............................................................67
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Overview
Components
Power Management
Caring for Your Device
Getting Started
1

2
Overview
Congratulations on your purchase of the Verizon Wireless MiFi 2200 Intelligent Mobile Hotspot for
Mobile Broadband and Wi-Fi!
This device operates over high-speed Mobile Broadband and NationalAccess networks in the
800/1900 bands and Wi-Fi, enabling you to connect at high speeds to the Internet, your corporate
Intranet, Wi-Fi enabled devices, and access your email virtually anywhere!
The MiFi2200 device is an Intelligent Mobile Hotspot, empowering you with high-speed data access
on the Verizon Wireless Mobile Broadband wireless data network as well as Wi-Fi connectivity.
Features
•Connect to High-Speed Wireless Data (Mobile Broadband and NationalAccess)
•Benefit from Wi-Fi Connectivity
•Choose between Two Operating Modes: Mobile Broadband with USB Cable or Wi-Fi
NOTE See “System Requirements” on page 3 for a complete list of supported operating systems.
•Manage Wireless Network Activity – MiFi Settings
•MiFi Settings is an easy-to-use web-based interface that allows you to manage, monitor,
and customize your Wi-Fi and Mobile Broadband connection when the device is in Wi-Fi
mode.
•Advanced embedded antenna design
•VPN capability
•Auto connectivity options
•2-Way Short Messaging Service (SMS) (Mobile Broadband only)
•NDIS configuration

3
Package Contents
The Verizon Wireless MiFi2200 package includes:
•Verizon Wireless MiFi2200 device
•AC wall charger
•Lithium-ion battery
•Storage pouch
•microUSB cable
•Quick reference guide
•Modem drivers included on the device (no CD required)
System Requirements
To install the software and use the MiFi2200 device in USB Cable mode, your computer must meet
the following requirements.
•Supported operating systems (USB Cable mode only)
•Windows® 2000, XP (SP2 or higher), Vista, 7
NOTE Windows 2000 SP3 and SP4, Windows XP SP1 require specific OS patches.
For details go to www.vzam.net.
•Mac OS® X v10.4 or higher
•Internet browser software. For example: Microsoft Internet Explorer 6.0 or higher, Firefox,
Safari, Opera, Chrome
•Modem drivers included on the device (no CD required)
•USB port: Type A, v1.1 supported; v2.0 high speed recommended
•Wi-Fi (802.11b or higher)
•Hard drive: 100 MB free hard disk space
•Memory (RAM): 128 MB
If you want to use Wi-Fi mode only, your computer needs Wi-Fi and Internet browser software only.
Your device must have Verizon Wireless data service to function properly. See Activate Your Device
on page 16.

4
Software
When you connect the MiFi2200 device to your computer for the rst time using a USB cable, the
modem drivers automatically install themselves on your computer. The modem drivers are included
on the device (no CD required).
The device has two modes: Mobile Broadband (USB Cable) mode, and Wi-Fi mode.
•USB Cable mode: Charge the battery and connect to MiFi Settings directly using the USB
cable.
•Wi-Fi mode: Change the device settings with the web-based MiFi Settings.

5
Components
 Power Button/Power Button LED: Powers on and o the device. The LED indicates power,
battery status, and roaming activity. See LED States on page 6.
 microUSB Connector: The AC charger and USB cable connect here.
 Service Status LED: Shows your mobile broadband connection status. See LED States on
page 6.
 Network Name and Password Label: The pre-congured name of your network (SSID) and
your network password (also called a network key) are printed on the back of your device.
 Master Reset Button: Returns the device to factory settings. See How do I reset the MiFi
device back to factory settings? on page 58.
 Battery Compartment: The battery is placed inside here.