Vermont Castings GIFFORD-CB User manual

101/227102-803A
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
GIFFORD WOOD INSERT
MODEL NUMBERS:
GIFFORD-CB
GIFFORD-BM
NOTE:Toobtaina French translation ofthismanual,please
contact your dealer or visit www.vermontcastings.com
REMARQUE : Pour obtenir une traduction française de
ce manuel, s’il vous plaît contacter votre revendeur ou
visitez www.vermontcastings.com
• Donotstoreorusegasolineorotherammablevapors
and liquids in the vicinity of this or any other appliance.
• Donotoverre-Ifheaterorchimneyconnectorglows,
youareoverring.Overringwillvoidyourwarranty.
• Comply with all minimum clearances to combustibles
asspecied.
Failuretocomplymaycausehousere.
If the information in these instructions
is not followed exactly, a re may result
causing property damage, personal injury,
or death.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
WARNING
Hot glass and appliance will cause burns.
• Do not touch glass until it is cooled
• Use leather gloves when reloading fuel
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room
as appliance.
• Alert children and adults to hazards of
high temperatures
• High temperatures may ignite clothing or other
ammablematerials.
• Keep clothing, furniture, draperies and other
ammablematerialsaway.
Fire Risk.
For use with solid wood fuel only.
Other fuels may over re and generate
poisonous gases (i.e. carbon monoxide).
WARNING

201/227102-803A
A. Sample of Serial Number / Safety Label
LOCATION:UNDERASHLIP,PULLOUTTOVIEW
NOTE: Clearances may only be reduced by means approved by the regulatory authority having
jurisdiction
and Welcome to the Vermont Castings Family!
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturer's installation, venting and operating
instructions.
CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION IN YOUR AREA
Refer to manufacturer's instructions and local codes for precautions required for passing
chimney through a combustible wall or ceiling.
WARNING - For Mobile Homes: Do not install in a sleeping room. An outside
combustion air inlet must be provided and unrestricted while unit is in use. The structural
integrity of the mobile home floor, ceiling and walls must be maintained. The insert must
be properly grounded to the frame of the mobile home. A complete relining of the chimney
system with a 6 inch (152mm) diameter listed stainless liner is required. Must be
equipped with a spark arrestor cap. Outside Air comes standard on the insert and must be
installed before operating insert.
When used as a masonry insert stove, install only in a masonry fireplace built to national
and/or local codes. Do not remove brick or mortar to accommodate insert. Installation
requires a 5 foot minimum length of a starter pipe into existing chimney with airtight face
seal. A full reline with listed liner strongly recommended.
Install only on a non-combustible hearth.
Approved for installation and use in factory built zero-clearance fireplaces conforming to
minimum fire chamber specifications. A complete relining of the chimney system with a 6
inch (152mm) diameter listed stainless liner is required.
In Canada a full length 6 inch (152mm) S635 flue liner is required as per ULC S628-93.
WARNING - Inspect and clean chimney frequently. Under certain conditions of use, creosote
buildup may occur rapidly.
Do not connect this unit to a chimney serving another appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing. Route
power cord away from unit. Do not route cord under or in front of appliance.
Electrical Rating: 115 VAC 1.4 AMPS 60 Hz
Do not use grate or elevate fire. Build wood fire directly on hearth (firebrick).
Do not
overfire. If heater or chimney connector glows, you are overfiring.
Operate only with doors
closed. Open only to add fuel to the fire. Replace glass only with 5mm ceramic available
from your dealer.
Models:
GIFFORD
DO NOT REMOVE THIS LABEL
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
HOT WHILE IN
OPERATION DO NOT
TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE
AWAY. CONTACT MAY CAUSE SKIN BURNS. SEE
NAMEPLATE AND INSTRUCTIONS.
CAUTION:
Factory-Built Floor
Protection under Hearth
Extension
Thermal & Ember Protection
Floor height 0 to 4.5 inches below
Insert Base: Materials with R value of
2.9 required.
Ember Protection Only
Greater than 4.5 inches below Insert
Base.
LISTED ROOM HEATER, SOLID FUEL TYPE
"For Use with Solid Wood Fuel Only."
Also for use in Mobile Home.
Made in U.S.A. of US
and imported parts.
Mfg by:
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with 2020 crib wood particulate emission standards for single bur rate heaters. The
single burn rate wood heater is not approved for use with a flue damper.
This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual
for further information. It is against federal regulations to operate this wood heater in a manner
inconsistent with the operating instructions in the owner’s manual.
352 Mountain House Road
Halifax, PA 99114
www.vermontcastings.com
Serial No. / N° de série
HF
BARCODE LABEL
CONFORMS TO UL STD 1482 and CERTIFIED TO ULC STD S628
2022 2023 2024
21-670
21-661
Side Wall
FF
Fuel Door
Insert
BB
Fascia
or Trim
Maximum Mantel Depth - 12 inch (305mm)
Mantel
Hearth Extension
AA
C
C
D
D
E
E
Minimum Clearances To Combustible Material
Masonry, Heat Circulating & Factory-Built
Refer to Clearances on other label for Canada
A Sidewall to Center of Appliance 24.5 in.
B Mantel to Bottom of unit 44.75 in.
C Top Trim to Bottom of unit 42.5 in.
D Side Trim to Center of Appliance 23.75 in.
E Hearth Extension from Glass 16 in.
F H
earth Extenson from Fuel Loading Door 8 in.
USA ONLY
Test Lab &
Report Number
Mfg Date
Serial Number
Model Name
SAMPLE

301/227102-803A
TABLE OF CONTENTS
A. Sample of Serial Number / Safety Label .................2
B.Warranty .........................................4
C. Quick Start Guide...................................6
1 Listing and Code Approvals
A.InsertSafetyCertication.............................7
B.InsertEmissionsCertication..........................7
C.BTU&E󰀩ciencySpecications........................7
D. Mobile Home Approved (USA only) .....................8
E.GlassSpecications.................................8
F. Sleeping Room .....................................8
G.California-Prop65..................................8
2 Operating Instructions
A.YourWoodAppliance ................................9
B. Fire Safety ........................................9
C.OverringYourAppliance . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
D.Combustible/Non-combustibleMaterials ................10
E.SeasonedWood...................................10
F. Burning Process ...................................10
G. Automatic Combustion Control (ACC) ..................11
H.BurnRatesandOperatingE󰀩ciency...................11
I.WoodFuel ........................................12
J. Building A Fire.....................................12
K. Blower Control Box with Snap Disc . . . . . . . . . . . . . . . . . . . .14
L.BlowerOperation ..................................14
M.Opacity(Smoke) ..................................14
N. Clear Space ......................................14
O.NegativePressure .................................15
P. Frequently Asked Questions..........................15
Vermont Castings is a registered trademark of Hearth & Home Technologies.
3 Maintenance and Service
A. Quick Reference Maintenance Guide ..................16
B. Cleaning the Glass & Replacement ....................17
C. General Maintenance...............................17
D.CorrectBa󰀪e&BlanketPlacement....................19
4 Troubleshooting Guide .............................20
6 Reference Materials
A. Service & Maintenance Log ..........................21
B. Service Parts List ..................................23
= Contains updated information
Safety Alert Key:
• DANGER!Indicatesahazardoussituationwhich,ifnotavoidedwill result in death or serious injury.
• WARNING!Indicatesahazardoussituationwhich,ifnotavoidedcould result in death or serious injury.
• CAUTION!Indicatesahazardoussituationwhich,ifnotavoided,could result in minor or moderate injury.
• NOTICE:Indicatespracticeswhichmaycausedamagetotheapplianceortoproperty.

401/227102-803A
Hearth & Home Technologies LLC
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances
(each a “Product” and collecvely, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”)
that are purchased from a HHT authorized dealer or distributor.
WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable
period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be
defecve in materials or workmanship during the applicable Warranty Period, HHT will, at its opon, repair the applicable Component
Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount
recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser
to subsequent owners, but the Warranty Period will not be extended in duraon or expanded in coverage for any such transfer. This
Warranty is subject to condions, exclusions, and limitaons as described below.
WARRANTY PERIOD:
Warranty coverage begins at the date of installaon. In the case of new home construcons, Warranty coverage begins on the date of
rst occupancy of the dwelling or six months aer the sale of the Product(s) by an independent, authorized HHT dealer or distributor,
whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product
shipment from HHT, regardless of the installaon or occupancy date.
The term “Lifeme” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas appliances, and 10
years from the beginning date of warranty coverage for wood and pellet appliances. These me periods reect the minimum expected
useful lives of the designated Component Parts under normal operang condions.
Page 1 of 2
4021-645L 10/20
Component
Parts Labor Gas Pellet Wood Electric Venting Component Parts Covered by this Warranty
XAll parts except as covered by Warranty Conditions,
Warranty Exclusions, and Warranty Limitations listed
X X Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X X Molded Refractory Panels, Glass Liners
XVent Free Burners, Vent Free Logs
X X Castings, Medallions and Baffles
6 years 3 years XCatalysts
7 years 3 years X X Manifold tubes, HHT Chimney and Terminations
10 years 1 year XBurners, logs and refractory
Limited
Lifetime 3 years XXX Firebox and heat exchanger, FlexBurn®System
(engine, inner cover, access cover and fireback)
1 Year None XXXXX All purchased replacement parts
Warranty Period HHT Manufactured Appliances and Venting
All parts including handles, external enameled
components and other material except as covered by
Warranty Conditions, Warranty Exclusions, and
Warranty Limitations listed
2 years
X1 Year X X X
2 Years
5 years 1 year
Firepots, burnpots, mechanical feeders/auger
assemblies
3 years X
B. Warranty

501/227102-803A
WARRANTY CONDITIONS:
•
Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are
purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers
is available on the HHT branded websites.
• This Warranty is only valid while the applicable Product remains at the site of original installaon.
• This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is
authorized to sell applicable Product.
• Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Addional service fees may apply if you are seeking
Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
• No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or
mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for
any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following:
•
Changes in surface nishes as a result of normal use. As a heang appliance, some changes in color of interior and exterior surface
nishes may occur. This is not a aw and is not covered under the Warranty.
• Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items or other
external sources and residues le on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts
include: paint, wood and pellet gaskets, rebricks, grates, ame guides, baeries and the discoloraon of glass.
•
Minor expansion, contracon, or movement of certain parts causing noise. These condions are normal and complaints related to
this noise are not covered by this Warranty.
• Damages resulng from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installaon
instrucons, operang instrucons, and lisng agent idencaon label furnished with the applicable Product; (2) failure to
install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operaon,
abuse, misuse, connued operaon with damaged, corroded or failed components, accident, or improperly/incorrectly performed
repairs; (5) environmental condions, inadequate venlaon, negave pressure, or draing caused by ghtly sealed construcons,
insucient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels
other than those specied in the operaon instrucons; (7) installaon or use of components not supplied with the applicable
Product or any other components not expressly authorized and approved by HHT; (8) modicaon of the appliance not expressly
authorized and approved by HHT in wring; and/or (9) interrupons or uctuaons of electrical power supply to the applicable
Product.
• Non-HHT venng components, hearth connecons or other accessories used in conjuncon with the applicable Product.
• Any part of a pre-exisng replace system in which an insert or a decorave gas applicable Product is installed.
•
HHT’s obligaon under this Warranty does not extend to the Product’s capability to heat the desired space. Informaon is provided
to assist the consumer and the dealer in selecng the proper Product for the applicaon. Consideraon must be given to the
Product locaon and conguraon, environmental condions, insulaon and air ghtness of the structure.
This warranty is void if:
• The applicable Product has been over-red, operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be idened by, but not limited to, warped plates or tubes, deformaon/warping of interior cast iron
structure or components, rust colored cast iron, bubbling, cracking and discoloraon of steel or enamel nishes.
• The applicable Product is subjected to prolonged periods of dampness or condensaon.
•
There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper
chimney or venng installaon.
LIMITATIONS OF REMEDIES AND LIABILITY:
•
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED
HEREIN. The owner’s exclusive remedy and HHT’s sole obligaon under this Warranty or in contract, tort or otherwise, shall be
limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the
applicable Product(s), as specied above; provided, however, that (i) if HHT is unable to provide replacement of the Component
Part(s) and repair of the Component Part(s) is not commercially praccable or cannot be mely made, or (ii) the customer is
willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligaons by refunding
the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequenal damages caused
by defects in the applicable Product. Some States do not allow the exclusion or limitaon of incidental or consequenal damages,
so the above limitaon or exclusion may not apply to you. This Warranty gives you specic legal rights and you may also have
other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitaons on how long an
implied warranty lasts, so the above limitaon may not apply to you.
Page 2 of 2
4021-645L 10/20

601/227102-803A
C. Quick Start Guide
1 2 3
4 5
6 7
NOTE:Thesearegenericdrawingsandmaynotrepresentyourspecicmodel.
ITEMS NEEDED FOR FIRST FIRE: 10 Pieces of Newspaper, 10-20 Pieces of Dry
KindlingandFewPiecesofDrySplitWood.
The appliance is ready for
normal operation.
Warning! Risk of Fire.
Close and securely latch the door after
therehasstarted,andafterrefueling,
toprevent:
- Spillageofsmoke,ameandcarbon
monoxide
-Spillage of sparks, coals, and logs
- Overring
DONOTleavetheapplianceunattended
with the door open.
Startingaremaynotrequireanopen
door for draft.
ACTIVATE
Start-Up Air Control
ACTIVATE
Start-Up Air Control
LOAD WOOD ADD NEWSPAPER
ADD KINDLING
LIGHT THE PAPER
ADD MORE WOOD

701/227102-803A
Model Number: GIFFORD-CB&GIFFORD-BM
Laboratory: PFSTECO
Report Number: 21-670
Type: Solid Fuel Type, Listed Room Heater
Standard: UL1482,ULCS628and(UM)84-
HUD, Mobile Home Approved.
A. Insert Safety Certication
NOTE: This installation must conform with local codes.
Intheabsenceoflocalcodesyoumustcomplywiththe
UL1482, (UM) 84-HUD and NPFA211 in the U.S.A. and
the ULC S628-93 and CAN/CSA-B365 Installation
Codes in Canada. NOT APPROVED FOR MOBILE
HOME INSTALLATIONS IN CANADA!
C. BTU & E󰀩ciency Specications
This wood appliance needs periodic inspection and repair
for proper operation. Consult the owner’s manual for further
information.Itisagainstfederalregulationstooperatethis
wood appliance in a manner inconsistent with the operating
instructions in the owner’s manual.
EPA Certication
Number: 292-21
EPA Certied Emissions: 1.9 grams per hour
*LHV Tested E󰀩ciency: 70%
**HHV Tested E󰀩ciency: 65%
***EPA BTU Output: 23,800 to 27,400
****Peak BTU/Hour
Output: 37,400
Vent Size: 6 inches
Firebox Size: 1.45cubicfeet
Recommended Log
Length: 18 inches
Fuel SeasonedCordWood
*WeightedaverageLHV(LowHeatingValue)e󰀩ciency
using Douglas Fir dimensional lumber and data collected
during EPA emission tests in accordance with the
requirementsofCSAB415.1.LHVassumesthemoisture
is already in a vapor state so there is no loss in energy
to vaporize.
**WeightedaverageHHV(HighHeatingValue)e󰀩ciency
using Douglas Fir dimensional lumber and data collected
during EPA emission tests in accordance with the
requirements of CSA B415.1. HHV includes the energy
required to vaporize the water in the fuel.
***ArangeofBTUoutputscalculatedusingHHVE󰀩ciency
and the burn rates from the EPA tests, using Douglas Fir
dimensional lumber.
**** A peak BTU out of the appliance calculated using
themaximumrsthourburnratefromtheHighEPATest
and BTU content of seasoned cordwood (8600) times
thee󰀩ciency.
Model Number: GIFFORD-CB&GIFFORD-BM
Laboratory: PFSTECO
Report Number: 21-661
Standard: ASTME2780-10
Can be found at:
www.vermontcastings.com/about-us/epa-certication
B. Insert Emissions Certication
11 Listing and Code Approvals
The GIFFORD-CB & GIFFORD-BM is
Certied to comply with 2020 crib wood
particulate emission standards.

801/227102-803A
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
theirspecicationsand/orpricewithoutnotice.
D. Mobile Home Approved (USA only)
• This appliance is approved for mobile home installations
when not installed in a sleeping room and when an
outside combustion air inlet is provided.
• Thestructuralintegrityofthemobilehomeoor,ceiling,
and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
chimneymustbelistedtoUL103HToralistedUL-1777
fulllengthsixinch(152mm)diameterlinermustbeused.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
E. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replaceglassonlywith5mmceramicglass.Pleasecontact
your dealer for replacement glass.
F. Sleeping Room
Wheninstalledinasleepingroomitisrecommendedthat
asmokeand/orCOalarmbeinstalledinthebedroom.The
size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, outside air
must be installed.
G. California - Prop65
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
Forassistanceoradditionalinformation,consultaqualied
installer, service agency or your dealer.
This product and the fuels used to operate this product (wood), and the
products of combustion of such fuels, can expose you to chemicals
including carbon black, which is known to the State of California to
cause cancer, and carbon monoxide, which is known to the State of
California to cause birth defects or other reproductive harm. For more
information go to: WWW.P65Warnings.ca.gov
WARNING
Hearth&HomeTechnologiesWILLNOTwarrantystoves
that exhibit evidence of over-ring. Evidence of over-
ringincludes,butisnotlimitedto:
• Warpedairtube
• Deteriorated refractory brick retainers
• Deterioratedba󰀪eandotherinteriorcomponents
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voidedby,thefollowingactions:
WARNING
• Installationanduseofanydamagedappliance.
• Modicationoftheappliance.
• InstallationotherthanasinstructedbyHearth&Home
Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling
all components.
• Operatingappliancewithoutlegsattached(ifsupplied
with unit).
• DoNOTOverre-Ifapplianceorchimneyconnector
glows,youareoverring.
Anysuchactionthatmaycausearehazard.

901/227102-803A
A. Your Wood Appliance
Surround
and Trim
Set
Start-up
Air Control
Blower
Controls
Door
Handle
Convection
Fan
Figure 9.1-GeneralOperatingParts
22 Operating Instructions
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
WARNING
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLYSUPERVISEchildreninsameroomas
appliance.
• Alert children and adults to hazards of high
temperatures.
• High temperatures may ignite clothing or other
ammablematerials.
• Keep clothing, furniture, draperies and other
ammablematerialsaway.
Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructionscouldcausereorinjury.
WARNING
B. Fire Safety
To provide reasonable re safety, the following should be
givenseriousconsideration:
1. Installatleastonesmokedetectoroneachoorofyour
home to ensure your safety. They should be located away
from the heating appliance and close to the sleeping
areas. Follow the smoke detector manufacturer’s
placement and installation instructions, and be sure to
maintain regularly.
2. A conveniently located Class A re extinguisher to
contendwithsmallresresultingfromburningembers.
3. A CO detector should be installed in the room with
the appliance.
4. A practiced evacuation plan, consisting of at least two
escape routes.
5. Aplantodealwithachimneyreasfollows:
- Intheeventofachimneyre:
─ Evacuatethehouseimmediately
─ Notifyredepartment.
C. Over ring
Fire Risk. Do not over-re.
Over-ringmayignitecreosoteorwilldamage
the appliance and chimney.
WARNING
To prevent over-ring your appliance, DO NOT:
• Useammableliquids.
• Overloadwithwood.
• Burn trash or large amounts of scrap lumber.
• Permittoomuchairtothere.

10 01/227102-803A
D. Combustible/Non-combustible Materials
• Combustible Material - Material made of or surfaced
withwood, compressed paper,plant bers,plastics,or
any material capable of igniting and burning, whether
ame-proofedornot,plasteredornon-plastered.
• Non-combustible Material - Material which will not
ignite and burn. Such materials are those consisting
entirely of steel, iron, brick, tile, slate, glass or plasters,
or any combination thereof.
• Non-combustible Sealant Material - Sealants which
will not ignite and burn: Rutland, Inc. Fireplace Mortar
#63, Rutland 76R, Nuex 304, GE RTV106 or GE
RTB116 (or equivalent).
E. Seasoned Wood
Burn only dry seasoned wood. Store wood under cover,
outoftherainandsnow.Dryandwell-seasonedwoodwill
not only minimize the chance of creosote formation, but will
giveyouthemoste󰀩cientre.Evendrywoodcontainsat
least 15% moisture by weight, and should be burned hot
enough to keep the chimney hot for as long as it takes to
drythewoodout-aboutonehour.Itisawasteofenergyto
burn unseasoned wood of any kind.
Deadwoodlyingonthe forestoorshouldbeconsidered
wet, and requires full seasoning time. Standing dead wood
can be considered to be about 2/3 seasoned. To tell if wood
isdryenoughtoburn,checktheendsofthelogs.Ifthere
are cracks radiating in all directions from the center, it is dry.
Ifyourwoodsizzlesinthere,eventhoughthesurfaceis
dry, it may not be fully cured.
Hearth&HomeTechnologiesWILLNOTwarrantystoves
that exhibit evidence of over-ring. Evidence of over-
ringincludes,butisnotlimitedto:
• Warpedairtube
• Deteriorated refractory brick retainers
• Deterioratedba󰀪eandotherinteriorcomponents
1. Symptoms of Over-Firing
Symptoms of over-ring may include one or more of
thefollowing:
- Chimneyconnectororapplianceglowing.
- Roaring,rumblingnoises.
- Loudcrackingorbangingsounds.
- Metalwarping.
- Chimneyre.
2. What To Do if Your Appliance is Over-Firing
- Immediatelyclosethedoorandaircontrolstoreduce
airsupplytothere.
- Ifyoususpectachimneyre,calltheredepartment
and evacuate your house.
- Contact your local chimney professional and have
your appliance and appliance pipe inspected for
any damage.
- Donotuseyourstoveuntilthechimneyprofessional
informs you it is safe to do so.
NOTICE: Improper operation can turn any wood
appliance into a smoldering environmental hazard.
Splitting wood before it is stored reduces drying time.
Woodshouldbestackedsothatboth endsofeachpiece
are exposed to air, since more drying occurs through the
cut ends than the sides. This is true even with wood that
has been split. Store wood under cover, such as in a shed,
or covered with a tarp, plastic, tar paper, sheets of scrap
plywood, etc., as uncovered wood can absorb water from
rain or snow, delaying the seasoning process.
F. Burning Process
In recent years there has been an increasing concern
about air quality. Much of the blame for poor air quality
has been placed on the burning of wood for home heating.
Inorder toimprovethe situation,weat VermontCastings
have developed cleaner-burning wood appliances that
surpass the requirements for emissions established by
our governing agencies. These wood appliances must be
properly operated in order to ensure that they perform the
way they are designed to perform.
1. Kindling or First Stage - Ithelpstoknowalittleabout
the actual process of burning in order to understand what
goesoninsideaappliance.Therststageofburningis
calledthekindlingstage.Inthisstage,thewoodisheated
to a temperature high enough to evaporate the moisture
which is present in all wood. The wood will reach the
boiling point of water (212°F) and will not get any hotter
until the water is evaporated. This process takes heat
from the coals and tends to cool the appliance.
Firerequiresthreethingstoburn-fuel,airandheat.So,
if heat is robbed from the appliance during the drying
stage, the new load of wood has reduced the chances
for a good clean burn. For this reason, it is always best to
burndry,seasoned rewood.Theheatgenerated from
thereshouldbewarmingyourhomeandestablishing
the ue draft, not evaporating the moisture out of wet,
unseasoned wood, resulting in wasted heat.
2. Second Stage - The next stage of burning, the secondary
stage,istheperiodwhenthewoodgiveso󰀨ammable
gases which burn above the fuel with bright ames.
During this stage of burning it is very important that the
amesbemaintainedandnotallowedtogoout.Thiswill
ensurethecleanestpossiblere.

11 01/227102-803A
Figure 11.1
Start-up Air Control
To activate: Push back until it stops
3. Final Stage - Thenalstageofburningisthecharcoal
stage. This occurs when the ammable gases have
been mostly burned and only charcoal remains. This is
a naturally clean portion of the burn. The coals burn with
hotblueames.
It is very important to reload your appliance while
enough lively hot coals remain in order to provide the
amount of heat needed to dry and rekindle the next load
ofwood.ItisbesttoactivatetheACCbeforereloading
(Figure 11.1). This livens up the coal bed and reduces
excessiveemissions(opacity/smoke).Opendoorslowly
so that ash or smoke does not exit appliance through
opening. You should also break up any large chunks and
distribute the coals so that the new wood is laid on hot
coals.
Air quality is important to all of us, and if we choose to use
wood to heat our homes we should do so responsibly.
To do this we need to learn to burn our appliances in
the cleanest way possible. Doing this will allow us to
continue using our wood appliances for many years to
come.
G. Start-Up Air Control
Whenusingthestart-upaircontrolsystem,youdonothave
to continually monitor the re. Once you set the start-up
aircontrolsystemitwillcontrolthereforyou.Followthe
instructions below to learn how to operate your appliance
with ease.
H. Burn Rate and Operating E󰀩ciency
For maximum operating e󰀩ciency
• Burndry,well-seasonedwood.
• Follow these burn rate instructions below.
Burn Rate
1. Starting a Fire:
- Load appliance with wood and start re (reference
Quick Start Guide on page 6).
- ActivateACC.
2. Reloading:
- Addwoodasneeded.
- ActivateACC.
3. Adjusting the Burn Rate - This wood appliance is
designedtooptimizee󰀩ciencyatalltimes.Sincethere
are no user controls to adjust the burn rate, the easiest
method is to learn how many logs you need at a time for
theamountofheatdesired.Inadditiontotheamountof
wood and the size of the logs, take the time to experiment
with split and unsplit logs as split logs will burn faster
than unsplit logs.
NOTE:Ifusingtheblower,itshouldbeo󰀨fortherst30
minutes and then be operated in the desired setting at 30
minutes.
This wood appliance has a manufacturer-
set minimum low burn rate that must not be
altered.Itisagainstfederalregulationstoalter
this setting or otherwise operate this pellet
insert in a manner inconsistent with operating
instructions in this manual.
WARNING

12 01/227102-803A
I. Wood Fuel
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE,NAPHTHAORENGINEOIL.
• DoNOTburntreatedwoodorwoodwith
salt (driftwood).
WARNING
• May generate carbon monoxide if burn material other
than wood.
May result in illness or possible death.
Processed Solid Fuel Fire Logs
• NOTpermittedforuseinthisappliance
Moisture
Hardwood vs Softwood
Your appliance performance depends on the quality of the
rewoodyouuse.
• Seasoned wood contains about 8,000 BTUs per pound.
• Hard woods are more dense than soft woods.
• Hard woods contain 60% more BTUs than soft woods.
• Hard woods require more time to season, burn slower
and are harder to ignite.
• Soft woods require less time to dry, burn faster and are
easier to ignite.
• Starttherewithsoftwoodtobringtheapplianceupto
operating temperature and to establish draft.
• Add hardwood for slow, even heat and longer burn time.
HARDWOODS SOFTWOODS
Alder Aspen
Apple Cedar
Birch Douglas Fir
Maple Pine
Oak Spruce
Poplar
Fire Risk.
• DoNOTburnwetorgreenwood.
• Store wood in dry location.
• Stack wood so both ends are exposed
to air.
Wet, unseasoned wood can cause
accumulation of creosote.
WARNING
NOTICE: Seasoning time may vary depending on
drying conditions.
The majority of the problems appliance owners experience
are caused by trying to burn wet, unseasoned wood.
• Wet, unseasoned wood requires energy to evaporate
the water instead of heating your home, and
• Causes evaporating moisture which cools your chimney,
accelerating formation of creosote.
Seasoned Wood
• Cut logs to size
• Splitto6inches(152mm)orlessindiameter
• Air dry to a moisture content of not more than 20%
- Softwood-aboutninemonthstodry
- Hardwood-abouteighteenmonthstodry
Storing Wood
Stepstoensureproperlyseasonedwood:
• Stack wood to allow air to circulate freely around and
through woodpile.
• Elevate wood pile o󰀨 ground to allow air
circulation underneath.
• Smaller pieces of wood dry faster. Any piece over 6 in.
(152mm)indiametershouldbesplit.
• Wood(whole or split) shouldbe stackedso bothends
of each piece are exposed to air. More drying occurs
through the cut ends than the sides.
• Store wood under cover to prevent water absorption
from rain or snow. Avoid covering the sides and
ends completely.
Fire Risk
DoNOTstorewood:
• Infrontoftheappliance.
• In space required for loading or
ash removal.
WARNING
J. Building A Fire
Beforelightingyourrstreintheappliance:
NOTE: The special high temperature paint that your
appliance is nished with will cure as your appliance
heats. You will notice an odor and perhaps see some
vapor rise from the appliance surface; this is normal.
We recommend that you open a window until the odor
dissipates and paint is cured.
1. Conrmtheba󰀪eandceramicblanketarecorrectly
positioned.Theyshouldbetouchingbackofreboxand
securedintoBa󰀪eProtectionChannel(Figure 13.1).
2. Remove all labels from glass.

13 01/227102-803A
There are many ways to build a re. The basic principle
is to light easily-ignitable tinder or paper, which ignites
the fast burning kindling, which in turn ignites the slow-
burningrewood.
Here is one method that works well:
1. Activate ACC.
2. Placeseveralwadsofcrushedpaperonthereboxoor.
Heatingtheuewithslightlycrumplednewspaperbefore
adding kindling keeps smoke to a minimum.
3. Lay small dry sticks of kindling on top of the paper.
4. Make sure that no matches or other combustibles are in
the immediate area of the appliance. Be sure the room is
ventilatedandtheueunobstructed.
5. Lightthepaperintheappliance.NEVERlightorrekindle
rewithkerosene,gasoline,orcharcoallighteruid;the
results can be fatal.
6. Once the kindling is burning quickly, add several full-
lengthlogs3to4inches(76-102mm)indiameter.Be
carefulnottosmotherthere.Stackthepiecesofwood
1/2 to 1 inch apart (13-25mm); near enough to keep
each other hot, but far enough away from each other to
allowairowbetweenthem.
7. Activate the timer system (ACC).
- This livens up the coal bed and reduces excessive
emissions (opacity/smoke).
- Opendoorslowlysothatashorsmokedoesnotexit
appliance through opening.
- Largelogsburnslowly,holdingarelonger.
- Smalllogsburnfastandhot,givingquickheat.
8. As long as there are hot coals, repeating steps 6 through
7willmaintainacontinuousre.
Fuel reloading:
1. This appliance has a large door with an exceptional
view of the re.
- Openstoabout90degreesandhasabuilt-instop.
- Dooropens26inches(660mm)whichgoesbeyond
the standard size hearth pad covering the oor in
front of the appliance.
- Maywanttouseahearthruginfrontofthehearth
pad to protect the ooring from ash spillage and
continuous cleaning of carpet, etc.
2. Open door slowly so that ash or smoke does not exit
appliance through opening.
- Checktheleveloftheashbuild-up.Removeashifit
reaches the top of the brick covers. Ash should not be
spilling over the brick covers onto the ash lip.
- Anyashorcoalsontheashlipcanbepressedinto
the door gasket and shorten the life of the gasket.
- Ifthe ash is lefttoaccumulateon the ash lip itcan
interfere with the door closing and/or falling out onto
the hearth pad or beyond.
Check the ash level each time you reload.
Baffle Protection
Channel
Board and Blanket
Touching Back of
Firebox
Figure 13.1
NOTE: Build re on brick rebox oor. Do NOT use
grates,andironsorothermethodstosupportfuel.Itwill
adverselya󰀨ectemissions.
WARNING
Fire Risk.
DoNOTstorewood:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or
ash removal.
DoNOToperateappliance:
• Withappliancedooropen.
• Withashremovalsystemdooropen.
WARNING
Fire Risk.
• DoNOTburnwetorgreenwood.
• Store wood in dry location.
• Stack wood so both ends are exposed
to air.
Wet, unseasoned wood can cause accumulation of
creosote.

14 01/227102-803A
K. Blower Control Box with Snap Disc
1. The blower will turn on/o󰀨 automatically when set to
AUTO(Figure 14.1).
2. WhensettoMANUAL,thefanwillturnon/o󰀨onlywhen
youturnitonoro󰀨.Thissettingover-ridestheinternal
snap disc.
3. Adjust the speed of the fan by turning the HIGH/LOW
knob to the desired setting.
LOW
OFF
AUTO
HIGH
MANUAL
MANUAL: Overrides
the internal snap disc
AUTO: Fan with turn
ON/OFF automatically
and is controlled by the
internal snap disc
MANUAL: Overrides
the internal snap disc
AUTO: Fan with turn
ON/OFF automatically
and is controlled by the
internal snap disc
Figure 14.1
L. Blower Operation
1. Initial (cold) startup - PushtheStart-upAirControlback
until it stops. The blower tends to cool the appliance.
Leave the blower o󰀨 until the burn is well established,
i.e., 30 minutes.
NOTE: For maximum e󰀩ciency and lowest emissions,
when operating the blower in either the automatic or
manual setting for the blower o󰀨 until the burn is well
established, i.e., 30 minutes.
2. Theblowerisequippedwithvesettingswitch.Increase
blower speed by turning the setting knob clockwise.
M. Opacity (Smoke)
Opacity is the measure of how cleanly your appliance is
burning.Opacityis measured in percent; 100% opacity is
when an object is totally obscured by the smoke column
from a chimney, and 0% opacity means that no smoke
column can be seen. As you become familiar with your
appliance, you should periodically check the opacity. This
willallowyoutoknowhowtoburnasnearlysmoke-freeas
possible (goal of 0% opacity).
When burning your rst re, you will experience
smoke and odor from the appliance resulting from the
curing of paint and burning o󰀨 of any oils remaining
from manufacturing.
Open windows during initial burn to dissipate smoke
and odors!
• Odorsmaybeirritatingtosensitiveindividuals.
• Smoke detectors may activate.
CAUTION
N. Clear Space
• DoNOTplacecombustibleobjectswithin4ft(1.2m)of
the front of appliance (Figure 14.2).
• Mantel - Avoidplacingcandlesandotherheat-sensitive
objects on mantel or hearth. Heat may damage
these objects.
Figure 14.2
Maintain 4 ft (1.22m) clearance to
combustible in front of appliance
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite clothing,
furniture or draperies.
WARNING
NOTICE:DoNOToperateacirculatingfanwithinclose
proximity, approximately 4 ft (1.2m), of appliance. Can
reverseairow,blowinghotairintoappliancecavity.Can
damage appliance blower due to overheating.

15 01/227102-803A
Negative pressure results from the imbalance of air available
fortheappliancetooperateproperly.Itcanbestrongestin
lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.).
• Range hoods.
• Combustion air requirements for furnaces, water
appliances and other combustion appliances
• Clothes dryers.
• Locationofreturn-airventstofurnaceorairconditioning.
• ImbalancesoftheHVACairhandlingsystem
• Upperlevelairleakssuchas:
- Recessedlighting
- Attichatch
- Ductleaks
P. Frequently Asked Questions
O. Negative Pressure
Table 15.1
ISSUES SOLUTIONS
Odorfromappliance Whenrstoperated,thisappliancemayreleaseanodorfortherstseveralhours.Thisiscaused
bythecuringofthepaintandtheburningo󰀨ofanyoilsremainingfrommanufacturing.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
soundproducedbyafurnaceorheatingduct.Thisnoisedoesnota󰀨ecttheoperationorlongevity
of the appliance.
Whirringsound Iftheblowerhasbeeninstalled,theblowerproducesawhirringsoundwhichincreasesinvolume
as the speed is increased.
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.vermontcastings.com to nd a dealer.
Asphyxiation Risk.
• Negative pressure can cause spillage
of combustion fumes, soot and
carbon monoxide.
• Appliance needs to draft properly for safety.
WARNING
To minimize the e󰀨ects of negative air pressure:
• Installtheoutsideairkitwiththeintakefacingprevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion
appliances and exhaust equipment
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and seams
taped or sealed
DoNOToperateacirculatingfanwithincloseproximity,
approximately4ft(1.2m),ofappliance:
• Can reverse air ow, blowing hot air into
appliance cavity.
• Can damage appliance blower due to overheating.
CAUTION
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE,NAPHTHAORENGINEOIL.
• DoNOTburn treatedwood orwood with
salt (driftwood).
• May generate carbon monoxide if burn material other
than wood.
May result in illness or possible death.
WARNING
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids clear
of appliance.
• DoNOTstoreammablematerialsinthe
appliance’s vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILARLIQUIDSTOSTARTOR“FRESHENUP”
AFIREINTHISAPPLIANCE.
• Keep all such liquids well away from the appliance
while it is in use.
• Combustible materials may ignite.
WARNING

16 01/227102-803A
A. Quick Reference Maintenance Guide
When properly maintained, your appliance will give
you many years of trouble-free service. Contact your
dealer to answer questions regarding proper operation,
troubleshooting and service for your appliance. Visit
www.vermontcastings.com/owner-resources to view basic
troubleshooting, FAQs, use & care videos.
FREQUENCY TASK
Ba󰀪e&Blanket
MONTHLY
or after every
one (1) cord of
wood
Ba󰀪eandblanketplacementiscriticaltoheatoutput,e󰀩ciencyand
overalllifeoftheappliance.Makesuretheba󰀪eispushedallofthe
waytothebackofthereboxandtheblanketislayingat.Inspect
ba󰀪eforcracks.
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
Blower
YEARLY or after
every four (4)
cords of wood
Vacuum the blower impellers.
Chimney System
EVERYTWO
MONTHS
or after every
four (4) cords of
wood
The chimney and chimney cap must be inspected for soot and
creosote every two months during the burn season or more frequency
ifchimneyexceedsorisunder14-16ft(4.3m-4.8m)measuredfrom
bottom of appliance.
Thiswillpreventpipeblockage,poordraft,andchimneyres.
Always burn dry wood to help prevent cap blockage and creosote
build-up.
Firebrick & Ash Removal
WEEKLY
orafterevery25
loads of wood
Ashesmustbecoolbeforeyoucandisposeoftheashesinanon-
combustible container.
Firebrickisdesignedtoprotectyourrebox.Afterashesareremoved,
inspecttherebrickandreplacerebricksthatarecrumbling,cracked
or broken.
Door & Glass Assemblies
WEEKLY
orafterevery25
loads of wood
Keep door and glass gasket in good shape to maintain good burn.
Totest: place a dollar bill between the appliance and door and then
shutthedoor.Ifyoucanpullthedollarout,removeonewasherfrom
doorhandlebehindlatchcamandtryagain.Ifyoucanstillpullitout,
replace the door gasket.
Check the glass frame for loose screws to prevent air leakage.
Check glass for cracks.
Door Handles
WEEKLY
orafterevery25
loads of wood
Check the door latch for proper adjustment. This is very important
especially after the door rope has formed to the appliance face.
Check door handle for smooth cam operation.
These are generic drawings and may not represent your model.
Table 16.1
33 Maintenance and Service
Allow the appliance to completely cool down before
performinganycleaningormaintenance.Starttherst
inspectionaftertherst2monthsofuse,orifperformance
changes, and adjust your schedule accordingly.
Maintenance is required for safe operation and must be
performed to maintain your warranty.
CAUTION

17 01/227102-803A
B. Cleaning the Glass & Replacement
Mostofthecarbondepositsontheglasswillburno󰀨during
hotres.
However, the ash residue that accumulates on the glass
surface should be removed regularly to prevent etching. To
cleantheglass,followthisprocedure:
• Be sure the glass is completely cool.
• Clean the glass with water or a cleaner made especially for
this purpose. Do not use abrasive cleaners. Use cleaning
agentssparinglyandbesuretokeepthemo󰀨theouter
surfaces of the stove.
• Rinse the glass thoroughly.
• Dry the glass completely.
Replace Broken Glass Immediately
Do not operate your stove if the glass in the doors is damaged.
Ifyouneedtoreplacetheglass,useonlythehightemperature
5mmceramicglasssuppliedbyVermontCastigns.Donot
use substitutes.
Service Part: SRV7094-054
1. Ensurethatthereisoutandtheapplianceiscooltothe
touch.
2. Protect a table or counter top with padding or towels.
Protect your hands and wear gloves to prevent injury.
3. Remove the door with the broken glass by lifting the door
upando󰀨ofthehinges.
4. Lay door face down on a table or counter making sure
thehandlehangsovertheedgesothedoorlaysat,on
a soft surface.
5. Removethescrewsfromeachglassretainerandremove
the glass. (If screws are di󰀩cult to remove, soak with
penetratingoilrst).
6. Center the glass with edges evenly overlapping the
opening in the door, (i.e. same space top and bottom,
left and right sides).
7. Replace the glass retainers. Be careful not to cross
thread the screws.
8. Tighten each retainer just a few turns until each is
secured. Check again for centering of glass in door
frame. Continue to tighten each retainer alternately, a
few turns at a time, until the glass is secure.
NOTE: DO NOT OVER TIGHTEN RETAINERS - can
cause glass to break.
Injury Risk.
• Useonlyglassspeciedinmanual.
• DONOTREPLACEwithanyothermaterial.
WARNING
Handle glass assembly with care.
When cleaning glass:
Glass
Assembly
CAUTION
• Avoid striking, scratching or slamming glass.
• DoNOTcleanglasswhenhot.
• DoNOTuseabrasivecleaners.
• Useahardwaterdepositglasscleaneronwhitelm.
• Use commercial oven cleaner on heavier deposits.
• Remove all residue of oven cleaner or will permanently
stainglassonnextring.
Refer to maintenance instructions.
9. Replace the door on the appliance.
Vermont Castings appliances are equipped with ceramic
super heat-resistant glass, which can only be broken by
impact or misuse.
C. General Maintenance
1. Creosote (Chimney) Cleaning
• Frequency: Every 2 months during heating season
or as recommended by a certied chimney sweep;
morefrequentlyifchimneyexceedsorisunder14-16
ft. (measured from bottom of appliance)
• By:CertiedChimneySweep
Removeallashfromthereboxandextinguishallhotembers
before disposal. Allow the appliance to cool completely.
Disconnectuepipeorremoveba󰀪eandceramicblanket
fromappliancebeforecleaningchimney.Otherwiseresidue
canpileupontopoftheba󰀪eandceramicblanketandthe
appliance will not work properly. Close the door tightly. The
creosoteorsootshouldberemovedwithabrushspecically
designed for the type of chimney in use. Clean out fallen
ashesfromtherebox.
It is also recommended that before each heating season
the entire system be professionally inspected, cleaned and
repaired, if necessary.
Inspection - Inspectthesystemattheapplianceconnection
and at the chimney top. Cooler surfaces tend to build
creosote deposits quicker, so it is important to check the
chimney from the top as well as from the bottom.
Formation and Need For Removal - Whenwoodisburned
slowly, it produces tar and other organic vapors which
combine with expelled moisture to form creosote.
The creosote vapors condense in the relatively cool
chimneyue of a newly-started or aslow-burning re.As
a result, creosote residue accumulates on the ue lining.
When ignited, this creosote creates an extremely hot re
which may damage the chimney or even destroy the house.
The chimney connector and chimney should be inspected
once every 2 months during the heating season to determine
if a creosote or soot buildup has occurred. If creosote or
soot has accumulated, it should be removed to reduce the
riskofachimneyre.

18 01/227102-803A
2. Disposal of Ashes
• Frequency: Whenashiswithin1-3/4in.(44mm)of
reboxlip
• By: Homeowner
3. Appliance Inspection
• Frequency: Every 2 months at the same time the
chimney and chimney connector are inspected.
• By: Homeowner
Check for:
• Cracks in glass
• Doorhandle-smoothcamoperation
• Ba󰀪eandceramicblanketcorrectplacement
• Ba󰀪eforwarp-age
• Firebrick for cracks, broken or crumbly
• Doorgasket(Dollarbilltest):Placeadollarbillbetween
thestoveandthedoorandthenshutthedoor.Ifyoucan
pull the dollar bill out, replace the door gasket.
• Glass frame for loose screws
4. Glass Cleaning
• Frequency: As desired
• By: Homeowner
Ashes should be placed in a metal container with a tight
ttinglid.Theclosedcontainerofashesshouldbeplaced
on a non-combustible oor or on the ground, well away
fromallcombustiblematerials,pendingnaldisposal.Ifthe
ashes are disposed of by burial in soil or otherwise locally
dispersed, they should be retained in the closed container
until all cinders have thoroughly cooled.
Fire Risk.
Prevent creosote buildup.
• Inspect chimney connector and
chimney once every two months during
heating season.
• Remove creosote to reduce risk of
chimneyre.
• IgnitedcreosoteisextremelyHOT.
WARNING
Fire Risk.
Ashes could contain hot embers.
WARNING
Fire Risk. Disposal of Ashes
• Ashes should be placed in metal container
withtightttinglid.
• Do not place metal container on
combustible surface.
WARNING
• Ashes should be retained in closed container until all
cinders have thoroughly cooled.
Fire Risk.
• Do not use chimney cleaners or ame
colorants in your appliance. Will corrode
chimney pipe.
WARNING
Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack. If the
deposits on the glass are not very heavy, normal glass
cleaners work well. Heavier deposits may be removed by
using a damp cloth dipped in wood ashes or by using a
commercially available oven cleaner.
After using an oven cleaner, it is advisable to remove any
residue with a glass cleaner or soap and water. Oven
cleanerleftonduringthenextringcanpermanentlystain
theglassanddamagethenishonmetalsurfaces.
A portion of the combustion air entering the rebox is
deected down over the inside of the door glass. This
air ow “washes” the glass, helping to keep smoke from
adhering to its surface.
5. Cleaning Plated Surfaces
• Frequency: Prior to first burn and then as desired
• By: Homeowner
Handle glass assembly with care. Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• Do not clean glass while it is hot
CAUTION
Do not use polishes with abrasives. It will scratch
plated surfaces.
CAUTION

19 01/227102-803A
Clean all the ngerprints and oils from plated surfaces
BEFORE ringtheapplianceforthersttime.Ifnotcleaned
properly before lighting your rst re, the oils can cause
permanent markings on the plating.
Afterthe plating is cured, theoils willnota󰀨ect the nish
andlittlemaintenanceisrequired.Wipecleanasneeded.
6. Inspect Firebrick
• Frequency: After each ash removal
• By: Homeowner
Replacetherebrickiftheybecomecrumblyand/orifthere
isa1/4inch(6.35mm)gapbetweenthebricks.
The rebox is lined with rebrick, which has exceptional
insulatingproperties.Donotuseagrate;simplybuildareon
thereboxoor.Donotoperateappliancewithoutrebrick.
1. After the coals have completely cooled, remove all old
brickandashfromunitandvacuumrebox.
2. Remove new brick set from box and lay out to the
diagram shown in the instructions that come with the
brick set or refer to the diagram on the service parts list
at the end of this manual.
3. Lay bottom bricks in unit.
4. Installrearbricksonthetopofthebottombricks.Slide
topofbricksundercliponbackofreboxwallandpush
bottom of bricks back.
5. Installsidebricks.Slidetopofbrickunderclipsonside
ofreboxandpushthebottomofthebrickuntilitisush
with the side of the unit.
D. Correct Ba󰀪e & Blanket Placement
NOTE: These are generic drawings and may not
representyourspecicmodel.
NOTE: A missing, damaged or improperly positioned
ba󰀪e is dangerous and may cause damage and poor
e󰀩ciency.Itwillalsovoidyourwarranty.
WARNING
Fire Risk.
Firebox damage due to improper ba󰀪e
placementisnotcoveredbywarranty.Operate
thewoodburningappliancewiththeba󰀪e in
the correct position only.
Notdoingsocouldresultin:
• Reducede󰀩ciency
• Overheatingthechimney
• Overheatingtherearoftherebox
• Poor performance
Ensure correct ba󰀪e placement and replace ba󰀪e
components if damaged or missing.
The ba󰀪e boards are FRAGILE. Use extreme caution
whenloadingrewoodtoprevent:
• Cracking,breakingordamagingtheba󰀪eboards
DONOToperatetheappliancewithoutba󰀪eboards
CAUTION
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
CORRECT POSITION
Figure 19.1-CorrectBa󰀪eandBlanketPositions
CeramicBlanketand Ba󰀪eBoardMUSTbeincontact
withthebackofthereboxandevenwitheachotherin
the front.
INCORRECT POSITIONS
CeramicBlanketandBa󰀪eBoardareNOTincontactwiththe
backoftherebox.
CeramicBlanketisNOTincontactwiththebackoftherebox
andNOTevenwiththeBa󰀪eBoardinthefront.
Figure 19.2-IncorrectBa󰀪eandBlanketPositions
CeramicBlanketisbunchedupatthebackofthereboxand
NOTevenwiththeBa󰀪eBoardinthefront.
Ceramic Blanket
Back of
Firebox
Baffle Board

20 01/227102-803A
Withproperinstallation,operation,andmaintenanceyourwoodappliancewillprovideyearsoftrouble-freeservice.Ifyoudo
experienceaproblem,thistroubleshootingguidewillassistyouoraqualiedservicepersoninthediagnosisofaproblem
and the corrective action to be taken.
Start Fire Problems Possible Cause Solution
Cannotgetrestarted
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Not enough kindling/paper or no
kindling/paper
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Notenoughairforretoignite
Check for restricted termination cap
Check for blockage of outside air kit; if installed.
Checkforueblockage.
Pre-warmuebeforestartingre(refertoBuilding
a Fire section on page 12).
Check for adequate vent height (refer to Chimney
Height / Rise and Run section on page 14 of the
Installationmanual).
Open window below the appliance towards
the wind.
Woodconditionistoowet,
too large
Use dry, seasoned wood (refer to Seasoned
Wood section on page 10).
Bed of coals not established before
adding wood
Start with paper & kindling to establish bed of coals
(refer to Building a Fire section on page 12).
Flue blockage such as birds’ nests
or leaves in termination cap
Have chimney inspected for creosote and cleaned
byacertiedchimneysweep.
Down draft or negative pressure
Competition with exhaust devices
Do not use exhaust fans during start-up (refer to
Negative Pressure section on page 15).
Open window below the appliance towards
the wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mixinlessseasonedwoodafterreisestablished
(refer to Wood Fuel section on page 12).
Overdrafting
Check for correct vent height; too much vertical
height creates over drafting.
Check location of vent termination (refer to
Chimney Termination Requirement section on
page 13 of the Installationmanual).
Table 20.1
44 Troubleshooting Guide