Vertex Standard VXD-720 digital User manual

Digital two-way RaDio SyStem
VXD-720
Operating Manual

1
Declaration of conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Name: Vertex Standard Co., Ltd.
Address: US Headquarters: 10900 Walker Street, Cypress, CA 90630 U.S.A.
Phone Number: 1-800-283-7839
Hereby declares that the product:
Model Name: VXD-720
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
Declaration of conformity

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Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radi-
ate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Declaration of conformity

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note

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contents
This User Guide contains all the information you
need to use the Vertex Standard VXD-720 Digital
Portable Radios.
Declaration of Conformity .................................. 1
Product Safety and RF Energy Exposure ......... 8
Important Safety Information ........................... 20
Software Version ............................................... 20
Computer Software Copyrights ....................... 21
Getting Started................................................... 22
How to Use This Guide .................................. 22
What Your Dealer/System Administrator
Can Tell You ................................................... 22
Preparing Your Radio for Use .......................... 23
Charging the Battery ...................................... 23
Attaching the Battery ...................................... 23
Attaching the Antenna .................................... 24
Attaching the Belt Clip .................................... 24
Powering Up the Radio .................................. 25
Adjusting the Volume...................................... 26
Identifying Radio Controls................................ 26
Radio Controls................................................ 27
Programmable Buttons................................... 28
Assignable Radio Functions...................... 28
Assignable Settings or Utility Functions .... 29
Accessing the Programmed Functions........... 29
Using the Keypad ........................................... 30
Push-To-Talk (PTT) Button ............................. 31
Switching Between Conventional Analog
and Digital Mode ............................................ 32
Identifying Status Indicators ............................ 33
Display Icons .................................................. 33
Call Icons........................................................ 34
Sent Item Icons .............................................. 35
LED Indicator.................................................. 35
Audio Tones.................................................... 36
Indicator Tones ............................................... 38
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Making and Receiving Calls ............................. 37
Selecting a Zone.................................................. 38
Selecting a Radio Channel, Subscriber ID,
or Group ID..................................................... 38
Receiving and Responding to a Radio Call.... 39
Receiving and Responding
to a Group Call .......................................... 39
Receiving and Responding
to a Private Call......................................... 40
Receiving an All Call.................................. 41
Making a Radio Call ....................................... 41
Making a Call with the
Channel Selector Knob .................................. 42
Making a Group Call.................................. 42
Making a Private Call ................................ 42
Making an All Cal....................................... 43
Making a Group or Private Call
with the One Touch Access Button............ 44
Talkaround...................................................... 45
Monitoring Features ....................................... 46
Monitoring a Channel ................................ 46
Permanent Monitor.................................... 46
Advanced Features ........................................... 47
Radio Check................................................... 47
Sending a Radio Check............................. 47
Remote Monitor.............................................. 49
Initiating Remote Monitor .......................... 49
Stopping Remote Monitor ......................... 50
Scan Lists....................................................... 51
Viewing an Entry in the Scan List.............. 51
Editing the Scan List.................................. 51
Adding a New Entry to the Scan List.... 51
Deleting an Entry from the Scan List ... 52
Setting and Editing Priority for an
Entry in the Scan List ........................... 52
Scan ............................................................... 53
Starting and Stopping Scan....................... 53
Responding to a Transmission
During a Scan............................................ 54
Deleting a Nuisance Channel.................... 54
Restoring a Nuisance Channel.................. 55
Contacts Settings ........................................... 55
Making a Group Call from Contacts .......... 56
Making a Private Call from Contacts......... 57
Making a Private Call by Alias Search....... 58
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Call Indicator Settings .................................... 59
Activating and Deactivating Call Ringers
for Private Calls......................................... 59
Activating and Deactivating Call Ringers
for Text Message ....................................... 59
Assigning Ring Styles................................ 60
Escalating Alarm Tone Volume.................. 60
Call Log Features ........................................... 62
Viewing Recent Calls ................................ 62
Missed Call Screen ................................... 62
Storing an Alias or ID
from the Missed Call List .......................... 63
Deleting a Call from a Call List.................. 63
Call Alert Operation ........................................ 63
Receiving and Responding
to a Call Alert............................................. 63
Making a Call Alert
from the Contacts List ............................... 63
Making a Call Alert
with the One Touch Access Button............ 64
Emergency Operation .................................... 64
Receiving an Emergency Alarm ................ 65
Responding to an Emergency Alarm......... 66
Sending an Emergency Alarm................... 67
Sending an Emergency Alarm with Call .... 67
Sending an Emergency Alarm
with Voice to Follow................................... 68
Reinitiating an Emergency Mode .............. 69
Exiting Emergency Mode ......................... 70
Text Message Features .................................. 70
Writing and Sending a Text Message........ 70
Sending a Quick Text Message................. 71
Sending a Quick Text Message
with the One Touch Access Button............ 72
Accessing the Drafts Folder ...................... 73
Viewing a Saved Text Message ........... 73
Editing and Sending
a Saved Text Message......................... 73
Deleting a Saved
Text Message from Drafts .................... 74
Managing Fail-to-Send Text Messages ..... 74
Resending a Text Message.................. 74
Forwarding a Text Message ................. 75
Editing a Text Message ........................ 75
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Managing Sent Text Messages ................. 76
Viewing a Sent Text Message .............. 76
Sending a Sent Text Message ............. 76
Deleting All Sent Text Messages
from Sent Items.................................... 78
Receiving a Text Message ........................ 78
Reading a Text Message........................... 78
Managing Received Text Messages.......... 79
Viewing a Text Message
from the Inbox ...................................... 79
Replying to a Text Message
from the Inbox ...................................... 79
Deleting a Text Message
from the Inbox ...................................... 80
Deleting All Text Messages
from the Inbox ...................................... 81
Privacy............................................................ 81
Dual Tone Multi Frequency (DTMF) ............... 82
Security .......................................................... 83
Radio Disable............................................ 83
Radio Enable............................................. 84
Lone Worker................................................... 85
Utilities............................................................ 85
Locking and Unlocking the Keypad........... 85
Turning Keypad Tones On or Off............... 86
Setting the Squelch Level.......................... 86
Setting the Power Level ............................ 87
Turning the Voice Operating Transmission
(VOX) Feature On or Off ........................... 87
Controlling the Display Backlight............... 88
Turning the Radio Tones/Alerts On or Off . 89
Setting the Tone Alert Volume Offset Level89
Turning the Talk Permit Tone On or Off ..... 90
Turning the LED Indicator On or Off.......... 90
Turning the Introduction Screen On or Off 91
Accessing General Radio Information....... 91
Accessing the Battery Information ....... 91
Checking the Radio ID ......................... 92
Checking the Firmware Version ........... 92
Checking the Codeplug Version........... 92
Accessories ....................................................... 93
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BEFORE USING THIS RADIO, READ THIS CHAPTER WHICH CONTAINS IMPORTANT
OPERATING INSTRUCTIONS FOR SAFE USAGE AND RF ENERGY AWARENESS AND
CONTROL INFORMATION AND OPERATIONAL INSTRUCTIONS FOR COMPLIANCE WITH RF
ENERGY EXPOSURE LIMITS IN APPLICABLE NATIONAL AND INTERNATIONAL STANDARDS.
ALSO READ THE OPERATIONAL INSTRUCTIONS FOR SAFE USAGE. FOR RADIOS THAT
HAVE BEEN APPROVED AS INTRINSICALLY SAFE, READ THE INSTRUCTIONS AND
INFORMATION ON INTRINSIC SAFETY ON PAGE 10 OF THIS BOOKLET.
RF Energy Exposure Awareness and Control Information and Operational Instructions for Occupa-
tional Use
NOTICE: This radio is intended for use in occupational/controlled conditions where users have full
knowledge of their exposure and can exercise control over their exposure to meet the
occupational limits in FCC and International standards. This radio device is NOT authorized
for general population consumer use.
This two-way radio uses electromagnetic energy in the radio frequency (RF) spectrum lo provide
communications between tow or more users over a distance. It uses radio frequency (RF) energy or radio
waves to send and receive calls RF energy is one form of electromagnetic energy. Other forms include, but
are not limited to, sunlight and x-rays. RF energy, however, should not be confused with these other forms
of electromagnetic energy, which when used improperly, can cause biological damage Very high levels of
x-rays, for example, can damage tissues and genetic material.
Experts in science, engineering, medicine, health, and industry work with organizations to develop standards
for safe exposure to RF energy. These standards provide recommended levels of RF exposure for both
workers and the general public. These recommended RF exposure levels include substantial margins of
protection.
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All Vertex Standard two-way radios are designed, manufactured, and tested to ensure they meet
government-established RF exposure levels. In addition, manufacturers also recommend specic operating
instructions to users of two-way radios. These instructions are important because they inform users about RF
energy exposure and provide simple procedures on how to control it.
Please refer to the following websites for more information on what RF energy exposure is and how to control
your exposure to assure compliance with established RF exposure limits:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html
http://www.osha.gov/SLTC/radiofrequencyradiation/index.html
Federal Communication Commission (FCC) Regulations
The FCC rules require manufacturers to comply with the FCC RF energy exposure limits for portable two-
way radios before they can be marketed in the U.S. When two-way radios are used as a consequence
of employment, the FCC requires users to be fully aware of and able to control their exposure to meet
occupational requirements. Exposure awareness can be facilitated by the use of a product label directing
users to specific user awareness information. Your Vertex Standard two-way radio has a RF Exposure
Product Label. Also, your Vertex Standard manual, or separate safety booklet includes information and
operating instructions required to control your RF exposure and to satisfy compliance requirements.
Compliance with RF Exposure Standards
Your Vertex Standard two-way radio is designed and tested to comply with a number of national and
International standards and guidelines (listed below) for human exposure to radio frequency electromagnetic
energy. This radio complies with the IEEE (FCC) and ICNIRP exposure limits for occupational/
controlled RF exposure environments at operating duty factors of up to 50% talk-50% listen and is
authorized by the FCC for occupational use only. In terms of measuring RF energy for compliance with
these exposure guidelines, your radio generates measurable RF energy only while it is transmitting
(during talking), not when it is receiving (listening) or in standby mode.
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NOTE: The approved batteries, supplied with this radio, are rated for a 5-5-90 duty factor (5% talk-5%
listen-90% standby) even though this radio complies with FCC occupational exposure limits and may
operate at duty factors of up to 50% talk.
Your Vertex Standard two-way radio complies with the following RF energy exposure standards and
guidelines:
United States Federal Communications Commission, Code of Federal Regulations; 47CFR part 2 sub-
part J
American National Standards Institute (ANS1) / Institute of Electrical and Electronic Engineers (1EEE)
C95. 1-1992
Institute of Electrical and Electronic Engineers (1EEE) C95 1-1999 Edition
International Commission on Non-lonizing Radiation Protection (1CN1RP) 1998
Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromag-
netic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Expo-
sure) Standard, 2003
ANATEL ANNEX to Resolution No. 303 of July2, 2002 “Regulation of limitation of exposure to electrical,
magnetic and electromagnetic elds in the radio frequency range between 9 kHz and 300 GHz” and “At-
tachment to resolution #303 from July2, 2002”
RF Exposure Compliance and Control Guidelines and Operating Instructions
To control your exposure and ensure compliance with the occupational/controlled environment exposure
limits, always adhere to the following procedures.
Guidelines:
Do not remove the RF Exposure Label from the device
User awareness instructions should accompany device when transferred to other users
Do not use this device if the operational requirements described herein are not met.
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Operating Instructions
Transmit no more than the rated duty factor of 50% of the lime. To transmit (talk), push the Push-To-Talk
(PTT) button. To receive calls, release the PTT button Transmitting 50% of the lime, or less, is important
because this radio generates measurable RF energy exposure only when transmitting (in terms of mea-
suring for standards compliance).
Hold the radio in a vertical position in front of the face with the microphone (and other parts of the radio
including the antenna) at least one inch (2.5 centimeters) away from the nose or lips. Antenna should be
kept away from the eye. Keeping the radio at a proper distance is important since RF exposures decrease
with increasing distance from the antenna.
When worn on the body, always place the radio in a Vertex Standard-approved clip, holder, holster, case,
or body harness for this product. Using approved body-worn accessories is important because the use of
non- Vertex Standard-approved accessories may result in exposure levels, which exceed the FCC occu-
pational/controlled environment RF exposure limits.
If you are not using a body-worn accessory and are not using the radio in the intended-use position in
front of the face, ensure the antenna and the radio are kept at least one inch (2.5 centimeters) from the
body when transmitting. Keeping the radio at a proper distance is important because RF exposures de-
crease with increasing distance from the antenna.
Approved Accessories
Use only Vertex Standard -approved supplied or replacement antennas, batteries, and accessories. Use
of Non- Vertex Standard approved antennas, batteries, and accessories may exceed the FCC (1EEE) and
ICNIRP RF exposure guidelines.
For a list of Vertex Standard-approved accessories, visit the following website, which lists approved ac-
cessories for your radio model:
http://www.vertexstandard.com/lmr
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Electromagnetic Interference/Compatibility
NOTE: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately
shielded, designed, or otherwise congured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conicts, turn off your radio in any facility where
posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is
sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be in
accordance with applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless radio and a pacemaker. These
recommendations are consistent with those of the U.S. Food and Drug Administration.
Persons with pacemakers should:
ALWAYS keep the radio more than 6 inches (15 centimeters) from their pacemaker when the radio is
turned ON.
Not carry the radio in the breast pocket.
Use the ear opposite the pacemaker to minimize the potential for interference.
Turn the radio OFF immediately if there is any reason to suspect that interference is taking place.
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Hearing Aids
Some digital wireless radios may interfere with some hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
Use of Communication Devices While Driving
Always check the laws and regulations on the use of radios in the areas where you drive.
Give full attention to driving and to the road.
Use hands-free operation, if available.
Pull off the road and park before making or answering a call, if driving conditions or regulations so require.
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Operational Warnings
For Vehicle With Air Bags:
Refer to vehicle manufacturer’s manual prior to installation of electronic equipment to avoid
interference with air bag wiring.
Do not place a portable radio in the area over an air bag or in the air bag deployment area.
Air bags inate with great force. If a portable radio is placed in the air bag deployment area
and the sir bag inates, the radio may be propelled with great force and cause serious injury
to occupants of the vehicle.
Potentially Explosive Atmospheres
(Explosive atmospheres refers to hazard classified locations that may contain hazardous
gas, vapors, or dusts.)
Turn off your radio prior to entering any area with a potentially explosive atmosphere unless
it is a portable radio type especially qualied for use in such areas as Intrinsically Safe (for
example, Factory Mutual, CSA, UL, or CENELEC).
Do not remove, install or charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or re resulting in bodily injury or even death.
The areas with potentially explosive atmospheres referred to above include fueling areas
such as below decks on boats, fuel or chemical transfer or storage facilities, and areas
where the air contains chemicals or particles such as grain, dust or metal powders. Areas
with potentially explosive atmospheres are often, but not always, posted.
Blasting Caps and Blasting Areas
To avoide possible interference with blasting operations, turn off your radio when you are
near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.”
Obey all signs and instructions.
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Operational Cautions
Antennas
Do not use any portable radio that has a damaged antenna if a damaged antenna comes into
contact with your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury, such as burns, if a conductive material
such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material
may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling
any charged battery, particularly when placing it inside a pocket, purse, or other container with
metal objects.
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Intrinsically Safe Radio Information
The Intrinsically safe approval unit refers to a product that has been approved as intrinsically safe by an
approval agency (for example FM Approvals, CSA, UL, or Cenetec) and certies that a particular product
meets the Agency’s applicable intrinsic safety standards for specic types of hazardous classied locations.
A portable radio that has been approved for intrinsic safety will have Approval label attached to the radio to
identify the unit as being Approved for specied hazardous atmospheres. This label species the hazardous
Class/Division/Group along with the part number of the battery that must be used. The Intrinsically Safe
Approval Label will be located on the portable radio unit.
Operational Cautions for Intrinsic Safe Equipment
Do not operate radio communications equipment in a hazardous atmosphere unless it is a type
especially qualied (for example, FM, UL, CSA, or CELENELC approved). An explosion or re
may result.
Do not operate a radio unit that has been approved as intrinsically safe product in a hazardous
atmosphere if it has been physically damaged (for example, cracked housing). An explosion or
re may result.
Do not replace or charge batteries in a hazardous atmosphere Contact sparking may occur while
installing or removing batteries and cause an explosion or re.
Warnings for Radios Approved as Intrinsically Safe
Radios must ship from the Vertex Standard manufacturing facility with the hazardous atmosphere capability
and the intrinsic safely approval labelling (FM, UL, CSA, CENELEC). Radios will not be upgraded to this
capability and labeled once they have been shipped to the eld.
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A modication changes the unit’s hardware from its original design conguration.
Modications can only be made by the original product manufacturer.
Do not replace or change accessories in a hazardous atmosphere. Contact sparking may
occur while installing or removing accessories and cause an explosion or re.
Turn the radio off before removing or installing a battery or accessory.
Do not disassemble an intrinsically safe product in any way that exposes the internal cir-
cuits of the unit.
 Failure to use an intrinsically safe approved battery or Approved accessories specically
approved for the radio unit may result in the dangerously unsafe condition of an unap-
proved radio combination being used in a hazardous location.
 Unauthorized or incorrect modication of the intrinsically safe approved Product will ne-
gate the approval rating of the product.
Incorrect repair or relabeling of any intrinsically safe Agency-approved radio could ad-
versely affect the Approval rating of the unit.
Use of a radio that is not intrinsically safe in a hazardous atmosphere could result in seri-
ous injury or death.

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Repair
REPAIRS FOR VERTEX STANDARD PRODUCTS WITH INTRINSICALLY SAFE APPROVAL
ARE THE RESPONSIBILITY OF THE USER.
Repairs to a Vertex Standard FM approved radio product should only be done at a location
that has been FM audited under the FM 3605 repairs and service standard.
Contact Vertex Standard for assistance regarding repairs and service of Vertex Standard
intrinsically safe equipment.
A repair constitutes something done internally to the unit that would bring it back to its original condition.
Items not considered as repairs are those in which an action is performed on a unit which does not require
the outer casing of the unit to be opened in a manner that exposes the internal electrical circuits of the unit.
Do Not Substitute Options or Accessories
The Vertex Standard equipment certified as intrinsically safe by the approving agency, (FM, UL, CSA,
CENELEC) is tested as a complete system which consists of the listed agency Approved portable, Approved
battery, and Approved accessories or options, or both. This Approved portable and battery combination
must be strictly observed. There must be no substitution of items, even if the substitute has been previously
Approved with a different Vertex Standard equipment unit Approved congurations are listed by the Approving
Agency (FM, UL, CSA, CENELEC).
The Intrinsically Safe Approval Label afxed to radio refers to the intrinsically safe classication of that radio
product, and the approved batteries that can be used with that system. The manual PN referenced on the
Intrinsically Safe Approval Label identies the approved Accessories and or options that can be used with
that portable radio unit.
Using a non Vertex Standard intrinsically safe battery and or accessory with the Vertex Standard approved
radio unit will void the intrinsically safe approval of that radio unit.
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