ViaSat Thuraya M2M FT2225 User manual

User Guide
Thuraya FT2225
Satellite M2M Terminal

III
COPYRIGHT NOTICE
©Copyright 2015 ViaSat, Inc. All rights reserved.
Printed in the United States of America
TRADEMARK NOTICE
ViaSat and the ViaSat logo are registered trademarks of ViaSat, Inc.
in the U.S. and/or other countries. Other product names included in this document are
trademarks of their respective owners.
DOCUMENTATION NOTICE
The information, specifications, and features contained in this
document are subject to change without notice and should not be
construed as a commitment by ViaSat, Inc.
ViaSat, Inc. assumes no responsibility for any errors that may appear in this
document nor does it make expressed or implied warranty of any kind with regard to
this material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
ViaSat, Inc. shall not be liable for incidental or consequential damages
in conjunction with, or arising out of the furnishing, performance,
or use of this document and the program material it describes.

IV
Declaration of Conformity
ViaSat, Inc., of 6155 El Camino Real, Carlsbad, CA, 92009, USA, declares under our sole
responsibility that the product ViaSat FT2225 Terminal to which this declaration relates,
is in conformity with the following standards and/or other normative documents:
ETSI EN 301 444 , ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301
489-20, IEC 60950-1, IEC 60950-22, Council Recommendation 1999/519/EC.
We hereby declare that all essential radio test suites have been carried out and that
the above named product is in conformity to all the essential requirements of R&TTE
Directive 1999/5/EC.
ViaSat, Inc. declares that this Satellite Modem is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. These limits are
designed to provide a reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. To ensure
regulatory and safety compliance, use only the provided power and interface cables.
The technical documentation relevant to the above equipment will be held at:
ViaSat, Inc., 6155 El Camino Real, Carlsbad, CA, 92009, USA
EU ROHS (RESTRICTION OF HAZARDOUS SUBSTANCES) DIRECTIVE
FT2225 units marked RoHS meet the European Union (EU) directive 2002/95/EC on
Restriction of Hazardous Substances.
EU REACH (REGISTRATION, EVALUATION, AUTHORISATION AND RESTRICTION OF
CHEMICALS) DIRECTIVE
FT2225 units marked REACH meet the European Union (EU) directive 1907/2006/EC on
Restriction of Chemicals.
EU WEEE (WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) DIRECTIVES
FT2225 units marked with WEEE meet the European Union (EU) directive 2002/96/EC on
waste electrical and electronic equipment. WEEE mandates recycling of electrical and
electronic equipment throughout the EU.
Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by
ViaSat and its sub-contractors will be compliant with this directive and any subsequent
revisions or amendments. This product carries the WEEE label below to demonstrate
compliance.
For addition information, contact Thuraya at: www.thuraya.com

V
Warnings, Cautions, and Notes
Safety precautions or important information found in this document
will normally be presented just prior to the point where the hazard is
likely to be encountered. Symbols used to identify the information are
defined as follows:
This symbol indicates a procedure or practice that, if not correctly
followed, could result in injury, death, or long term health hazard.
This symbol indicates a procedure or practices that, if not correctly
followed, could result in equipment damage, destruction, or make the
equipment not operate properly.
This symbol indicates that electrostatic discharge (ESD) precautions
must be observed or the equipment may be damaged.
This symbol indicates information that is important to observe.
General Safety Precautions
General safety precautions are as follows:
There are no user-serviceable parts inside any of the equipment
in your system. There are no lethal voltages inside the equipment.
It should only be opened by a technician trained and certified to
service ViaSat products.
This device emits radio frequency energy when in the transmit
mode. In order to comply with FCC RF Exposure limits, the unit must
be installed in a way such to ensure that the minimum separation
distance of 1 ft is maintained between the antenna and nearby
persons.
About This Manual
This manual contains information about the M2M FT2225 Terminal including installation
procedures, webpage operations, and troubleshooting procedures.
Obtaining Additional Publications and Information
Additional publications and information including user guides, white papers, application
notes, release notes, software updates, training schedules, and other technical
information may be found on the Thuraya web site, located at this URL:
http://www.thuraya.com/products/m2m
Warning
Warning
Note
Caution
Warning
Caution

VI
Table of Contents
General Safety Precautions v
About This Manual v
1 Introduction 1
1.1 Introduction to the M2M FT2225 Terminal 1
1.2 Features of FT2225 2
1.3 FT2225 Standard Equipment and Optional Accessories 2
1.3.1 Standard Equipment 2
1.3.2 Optional Accessories 2
1.4 Key Specifications 3
2 Getting Started 4
2.1 Unpacking 4
2.2 Selecting Mounting Location 4
2.3 Installation 6
2.3.1 Cable and Connector Management 7
2.4 Powering up 8
2.5 Obtaining a GNSS Fix 8
2.6 Antenna Pointing 8
2.6.1 Pointing Using Commercial Satellite Finder Apps 9
2.6.2 Pointing Using Web Server 9
2.6.3 Pointing Using VMSFinder 9
2.7 Connecting Your FT2225 to Other Equipment 10
2.8 Interfaces 10
2.8.1 Wired Interface 12
2.8.2 Wireless Interface 12
3 Connecting to the FT2225 Terminal 13
3.1 Web Server Connection 13
3.1.1 Address/Port Number 13
3.1.2 Protocol 13
3.1.3 Web Browsers Supported 13

VII
3.2 Login 14
3.3 Status Tab 15
3.3.1 System Status 16
3.3.2 Logs 16
3.3.3 Versions 17
3.4 Settings Tab 17
3.4.1 Network IF 17
3.4.2 DHCP Server 18
3.4.3 Port Forwarding 20
3.4.4 WIFI IF 21
3.4.5 GPS/GLONASS IF 21
3.4.6 Satellite IF 22
3.5 Administration Tab 22
4 IP Data Interface 24
4.1 IP Network Architecture 24
5 Troubleshooting, Maintenance & Technical Support 26
5.1 Troubleshooting Guide 26
5.2 Preventive Maintenance 27
5.3 Warranty 27
5.4 Serviceable Parts 27
5.5 Customer Support 28
Appendix A: Acronyms 28
Appendix B: Power/Ethernet Cable Assembly Instruction 29
Appendix C: Pole Mount 32
Appendix D: Roof Mount Example 33
Appendix E: Satellite Coverage Map 34
Appendix F: VMS Pointing Procedure 35

VIII
Table of Figures
Figure 1: FT2225 Terminal.........................................................................................................................................................1
Figure 2: Poor Terminal Location - Line of Sight Blocked by Obstruction...................................................5
Figure 3: Good Terminal Location - Line of Sight Clear...........................................................................................5
Figure 4: Terminal Mounting Hole Locations.................................................................................................................6
Figure 5: Terminal Mounting Example................................................................................................................................6
Figure 6: Key Slot ...........................................................................................................................................................................7
Figure 7: Cable Connector and Locking Collar..............................................................................................................7
Figure 8: Cable Management..................................................................................................................................................8
Figure 9: View of FT2225 Terminal Receptacle.........................................................................................................10
Figure 10: Login Screen...........................................................................................................................................................14
Figure 11: Failed Login .............................................................................................................................................................14
Figure 12: Status Tab................................................................................................................................................................15
Figure 13: Logs Pane.................................................................................................................................................................16
Figure 14: Network IF Pane...................................................................................................................................................17
Figure 15: DHCP Server - Active Leases.......................................................................................................................18
Figure 16: DHCP Server – Wired Ethernet DHCP Dynamic Address Pool .................................................19
Figure 17: DHCP Server – WLAN DHCP Dynamic Address Pool .....................................................................19
Figure 18: DHCP Server – Static IP Assignments Table.......................................................................................19
Figure 19: DHCP Server – Static Routes Tables.......................................................................................................19
Figure 20: Port Forwarding Pane .......................................................................................................................................20
Figure 21: WIFI IF Pane.............................................................................................................................................................21
Figure 22: GPS/GLONASS IF Pane....................................................................................................................................21
Figure 23: Satellite IF Pane....................................................................................................................................................22
Figure 24: Network Architecture........................................................................................................................................24
Figure 25: Cable Assembly Preparation ........................................................................................................................31
Figure 26: Connector Part Description...........................................................................................................................31
Figure 27: Cable Assembly - Step 1.................................................................................................................................31
Figure 28: Cable Assembly - Step 2.................................................................................................................................32
Figure 29: Cable Assembly - Step 3.................................................................................................................................32
Figure 30: Cable Assembly - Step 4.................................................................................................................................32
Figure 31: Cable Assembly - Step 5.................................................................................................................................39
Figure 32: Thuraya Satellite Coverage Map................................................................................................................35
Figure 33: LightSquared SkyTerra-1 Satellite Coverage Map............Error! Bookmark not defined.
Table of Tables
Table 1: FT2225 Terminal Connector Pinout...............................................................................................................11
Table 2: Network Status.........................................................................................................................................................15
Table 3: System Status Fault Codes ...............................................................................................................................16
Table 4: Troubleshooting Guide..........................................................................................................................................26
Table 5: Web MMI Fault Codes............................................................................................................................................27

1
1 Introduction
1.1 Introduction to the M2M FT2225 Terminal
The High Performance FT2225 Terminal is a compact, rugged fixed L-band satellite
terminal designed to provide dependable, instant IP-based machine-to-machine (M2M)
communications via ViaSat’s L-band Managed Service (VMS) over the Thuraya Satellite
system. The FT2225 two-way networking capability enables both real-time monitoring
and real-time control for a wide range of M2M applications as:
Figure 1: FT2225 Terminal
Field devices can instantly be assessed and adjusted remotely; such as gas valves,
smart grid sensors, water pumps, and reservoir level indicators, and data and voice
communications. AES-256 data link layer encryption is employed to ensure the integrity
of your data is not compromised.
The terminal includes embedded, beyond-line-of-sight connectivity, enabling direct
communications between remote locations and with control nodes. With an IP-based
network architecture and multiple wired and wireless interfaces, the FT2225 terminal
easily integrates with your existing M2M system to support any real-time remote
monitoring and control application.
Rugged IP66 dust and powerful water jet resistant enclosure ensure reliable
communications in the toughest environments.
The guidelines below provide an overview of the terminal’s capabilities and basic
operation. For detailed configurations, please contact your FT2225 retailer, or the
Thuraya customer support hotline listed at the back of this manual.

2
1.2 Features of FT2225
Key Features of FT2225 includes:
• IP-basednetworking
• LHCP&RHCPoperation
• WiredEthernetandWiFiinterfaces
• Easyantennapointingviaanapponyoursmartphoneortablet
• Built-inDHCP/NATrouter
• Full-duplexconnectivity
• Low-latencyforinstantmessagetransferandreal-timemonitoringwithnodelays
• EmbeddedcommercialGPS+GLONASS
• NettedVoice
• IP66
• 10-32VDCInput
• Built-inWebMMI
• AES-256Encryption
1.3 FT2225 Standard Equipment and Optional Accessories
1.3.1 Standard Equipment
The FT2225 features the following standard accessories.
 • FT2225Terminal
 • Connectormatingkit
 • 2x.250-20UNC-2Ascrews
1.3.2 Optional Accessories
AC power cords (IEC320/C13)
 • 1060200US6ft
 • 1077791Europe2m
 • 017197-0000UK2.44m
 • 1187795Australia/NZ6.5ft
POE Injector
 • 1228500PowerinAC100-240V,IEC320/C14Powerout24W@24VDC
Power/ Ethernet Cables
 • 12285013Meter
 • 122850210Meter
 • 122850330Meter
FT2225 Mount Kit
 • 1228505PowerMountKit

3
Category Specification
Size (LxWxH in.): 7.23” x 5.13” x 1.63”
Weight < 2.64lbs
Power Consumption 18W max
Antenna Receive G/T Upto-21.0dB/KatZenith
Antenna Transmit EIRP Upto+4dBWatZenith,congurablein
0.1 dB steps
Frequency Range Extended L-band
RX: 1518.0-1559.0 MHz
TX: 1626.5-1675.0 MHz
Modulation RX: BPSK, QPSK, 8-PSK and 16-APSK
TX: CRMA
Waterproof/Dustproof Transceiver: IP 66
Humidity up to 95% condensing at 45°C, per IEC
60068-2-30
Temperature - Operating -40°Cto+71°C
Temperature - Storage -40°Cto+85°C
Solar Radiation 1120 W/m2; per IEC-60068-2-5
Vibration (Operational) Random vibration of 1.05g rms at
vibration spectrum:
5 to 20WW Hz: 0.02g2/Hz
20 to 150 Hz: -3dB/octave
Vibration (Survival) Transportation vibe per IEC 60068-2-64,
Freq: 5-200Hz, ASD: 1.0m2/s3
Shock (Operational) IEC 60068-2-64, 50m/s2, 11 ms
Shock (Survival) Transportation shock per IEC 60068-2-29,
A = 180m/s2, t = 6mS
Approval CE, FCC, IC
1.4 Key Specifications
The key specifications for FT2225 are summarized below:

4
2 Getting Started
2.1 Unpacking
The FT2225 is shipped in packaging materials that are uniquely
designed for the product. The following packing list describes the
contents of a typical FT2225 shipment:
1. FT2225 Terminal
2. Cable assembly, Pigtail, 10 meters (VPN 1212846)
3. Hardware Kit (2x .250-20 UNC-2A screws)
Upon unpacking of the box, inventory the contents and inspect for
sign of damages during shipping. Contact your retailer in case of
missing contents or noticeable defects.
To get started, additional following items are required:
1. Mount (Platform Dependent)
2. Grounding cable (Platform Dependent)
3. Phillips Screwdriver
4. Compass/inclinometer
2.2 Selecting Mounting Location
The FT2225 Terminal is designed for fixed outdoor installation. The
terminal can be mounted on a pole or flat surface using one of the
Installation kits (optional accessories).
Mounting location should be selected to provide the terminal with
a clear line of sight to the operational satellite. Figure 2 illustrates
improper placement of the terminal. The terminal is placed in front of
a tall building, resulting in an obstructed view of the satellite. Figure 3
shows proper placement of the terminal. The terminal is placed away
from the taller building and has a clear, unobstructed view of the
satellite.
Terminal should be placed as far away from other transmit antennae
as possible.
A minimum of 2 ft from GNSS antennae is recommended.
Note: Contact your
terminal integration
partner for
specific mounting
equipment
Terminal antenna
should be kept at
least 1 foot from
direct exposure to
humans
Warning

5
Figure 2: Poor Terminal Location - Line of Sight Blocked by Obstruction
Figure 3: Good Terminal Location - Line of Sight Clear
To avoid refection at low satellite look up angles (less than 10 degrees), elevate terminal
from ground level.

6
2.3 Installation
The terminal is 7.23” long by 5.13” wide (excluding connector) and 1.63” high.
The terminal is designed to be hard-mounted to fixed platforms. Two .250-
20 UNC-2A size mounting hole locations are located on the underside of the
terminal as shown in Figure 4. Optimal mounting method depends on chosen
location. Examples of mounting methods are illustrated in Appendix C: Pole
Mount and Appendix D: Roof Mount Example.
Figure 4: Terminal Mounting Hole Locations
The terminal should be installed with the connector facing down or
sideways, but not up. An example of installation with connector facing
down is shown in Figure 5.
A minimum of 4.00 inches of clearance from the connector side of the
terminal is suggested for cable access and strain relief.
Reattach the connector to the terminal receptacle carefully. Align the
plug tab with the receptacle tab as shown in Figure 6 and gently push
the connector until it stops. Rotate the locking collar on the connector
gently until it is properly engaged as shown in Figure 7. AVOID USING
A WRENCH OR PLIERS TO TIGHTEN OR LOOSEN THE CONNECTOR.
Using a tool other than your hand may result in over-torqueing or
damaging the internal seals.
Caution: Any
blockage of the
radome and
antenna may reduce
performance of the
Terminal.
Caution: Inspect
cables for possible
damage prior to
installation
Caution: Do not over
tighten
Caution: Do not
apply pressure
to the cable/
connector during the
installation.
Caution: Do not
force the connector
pins to mate since
this may damage
the pins.
Figure 5: Terminal Mounting Example

7
Figure 6: Key Slot
Figure 7: Cable Connector and Locking Collar
Caution: Cable
management and
connector strain
relief must be
incorporated in
the installation.
Securing the
cable at regular
intervals along its
length as part of
the installation
to prevent cable
wear and eliminate
strain on the
terminal connector.
Damage to the
terminal connector
interface or cable
may otherwise
result leading to
hardware failure.
2.3.1 Cable and Connector Management
To protect the terminal’s connector interface, follow the
guidelines below:
- Install adhesive-lined shrink tubing as required around the cable
ends to improve cable harness performance and maximize wear life.
- Install a metal cable tie holder with an outdoor rated epoxy/
adhesive for best holder retention.
- Secure the cable with metal tie holders and black UV-rated cable
ties at intervals along the cable assembly to minimize cable and
connector strain as shown in Figure 8.
- Leave enough slack at the terminal connector end to reduce tension
when installing or removing the connector.
- Route the remaining cable assembly neatly for a professional
installation appearance.

8
Figure 8: Cable Management
Caution:
Turn off Power
Supply before
connecting to
terminal.
After mounting the terminal to a support
and reattaching the connector to the
terminal, it is ready for power on.
2.4 Powering up
The FT2225 terminal is designed to automatically start up when DC power is
applied. An ON/OFF power switch does not exist on the terminal.
At the completion of its power-up sequence, the terminal will automatically
search for GNSS and VMS satellite signals.
2.5 Obtaining a GNSS Fix
The VMS network does not require the terminal location to access the network.
However, terminal location enables optimal customer service.
At the completion of its power-up sequence, the terminal will automatically
search for GNSS and VMS satellite signals. The default position reporting uses
GPS satellites and terminal will automatically attempts to get a new GPS fix
every time it is powered on. Obtaining a fix may take between a few seconds
and 5 minutes.
2.6 Antenna Pointing
In order to obtain the best possible signal, it is important that the terminal is
pointed correctly towards a VMS satellite. Incorrect pointing may result in poor
signal quality, and in some cases prevent terminal from being able to operate
on VMS network.

9
Caution:
Do not touch the
radome when
pointing the
antenna in order to
avoid blocking the
signal.
Caution:
Disconnect Power
cable before
performing pointing
procedure using
VMSFinder
2.6.1 Pointing Using Commercial Satellite Finder Apps
Appendix F: VMS Pointing Procedure contains a list of popular antenna
pointing apps. Use Coverage map provided in Appendix E: Satellite
Coverage Map to determine appropriate VMS satellite.
Follow direction in Appendix F: VMS Pointing Procedure to point the terminal.
2.6.2 Pointing Using Web Server
Select Antenna Pointing under the Administration tab. The RSSI meter
reports a value that is proportional to receiver signal strength. Turn
and tilt the antenna to fine tune pointing using the signal strength
indicators. The number of bars that are green indicates the strength
of the received signal. Try to maximize the number of bars to the
extent possible.).
2.6.3 Pointing Using VMSFinder
VMSFinder is an antenna pointing application, developed specifically
for VMS. In order to use VMSFinder with your smart phone, you will
first need to download and install VMSFinder from TBD. Please ensure
that DC power is disconnected from the FT2225.
To perform pointing procedure, perform the following actions:
1. Start Sat Aligner app
2. Make sure that location services is enable on your smart phone
(VMSFinder uses GPS position to select proper satellite)
3. Lay the phone flat on top of the FT2225 radome
4. Turn and tilt the FT2225 and the phone together until the circle
representing the satellite moves to the center crosshairs and
turn green
5. Secure the unit in place
6. The FT225 is now ready for use

10
2.7 Connecting Your FT2225 to Other Equipment
2.8 Interfaces
The FT2225 Terminal offers the following wired interfaces via a multi-pin circular
connector as shown in Figure 9.
 • DCPower
 • LAN
The FT2225 Terminal offers the following wireless interfaces:
 • WLAN
Figure 9: View of FT2225 Terminal Receptacle
PIN9 PIN1

11
Table 1: FT2225 Terminal Connector Pinout
MANUFACTURER Receptacle Part Number Mating Connector Part Number
CHOGORI 22012515-02 22012211-01
PIN NUMBER SIGNAL NAME DESCRIPTION
1RX- ETHERNET RECEIVE (-)
2RX+ ETHERNETRECEIVE(+)
3TX- ETHERNET TRANSMIT (-)
4TX+ ETHERNETTRANSMIT(+)
5 NC NO CONNECT
6 VIN RTN VDC RETURN
7 VIN RTN VDC RETURN
8 VIN +10VDCto+32VDC
9 VIN +10VDCto+32VDC
10 Reserved Reserved
11 Reserved Reserved
12 Reserved Reserved

12
2.8.1 Wired Interface
2.8.1.1 DC Power Interface
 TheFT2225Terminalisdesignedtouse+10to+32VoltDirectCurrent
(VDC) electrical power systems. Optimal power supply efficiency is
when input supply voltage is closer to the lower end of the range.
Thuraya recommends using a 12V power supply when possible.
The nominal power consumption during receive is approximately 7
Watts (W). During transmission bursts or terminal boot up, the power
draw can be up to 18W with a 4.5A surge for 5 milliseconds. Thuraya
recommends a power supply with a minimum power rating of 25W to
provide adequate power margin as well as to support the initial turn-
on current surge of 4.5A.
 Theterminalprotectsagainstcontinuousinputsof-32.0VDCto+32.0
VDC. Applying an input voltage outside this range may permanently
damage the terminal and cause it to become non-operational.
The terminal offers a bonding point by using .190-32 UNF 2B threaded,
blind hole. This bonding point allows the use of a threaded fastener to
connect the terminal to platform potential.
The FT2225 will automatically start up when DC power is applied.
There is no ON/OFF power switch.
2.8.1.2 Ethernet Interface
The Ethernet interface is defined by IEEE 802.3 for operation in
10Base-T and 100Base-TX modes with the exception of the connector
type. Cabling for Ethernet connectivity must meet ANSI/TIA/EIA-
568-A specifications for Category 5 or Category 5e cables. It is
recommended that the wired Ethernet interface is used for permanent
installation. Contact your terminal retailer for power/Ethernet cable or
build your own cable assembly as shown in section 6.
2.8.2 Wireless Interface
2.8.2.1 WLAN Interface
To connect your WLAN-enable device to the FT2225, perform the
followings:
1. Make sure that WLAN feature on your device is turned on
2. Place the device close to the FT2225
3. On your device, search for available WLAN networks.
4. The default SSID will be vmt_<FTI> where <FTI> should be replaced
with the fixed terminal identifier unique to your terminal. Check the
label on the terminal enclosure to obtain the FTI.
5. Select the SSID of your terminal network when it appears on the list.
6. The default password is terminal.
Warning: Do not
operate the terminal
without proper
grounding. Failure to
ground the terminal
may result in severe
personal injury or
death. Do not apply
an input voltage to
the terminal outside
of the specified
range. This will
permanently damage
your terminal
Caution: Observe
proper Electro-static
Discharge (ESD)
Practices during
installation.
Caution: Use a
maximum Ethernet
cable length of 100m
(328 ft) to ensure
proper terminal
operation.
Note: Default
password of your
FT2225 WLAN is
“terminal”.
Encryption type is
WPA2