
4
98MANALX8X Rev A
ACCESSORIES - OPTIONAL EQUIPMENT
MAINTENANCE AND REPAIR
All Viatran transmitters have been designed to function free from routine or scheduled maintenance. Simple cleaning of the electrical
connector, pressure port threads and pressure cavity on an as needed basis will provide many years of satisfactory performance. Protecting
the product from continued exposure to moisture or fluids at the electrical connection, breather area (model dependent) will eliminate
premature internal failure of the product. Generally any time the product is removed from service the connector and pressure port threads
should be cleaned and the pressure cavity flushed with a cleaner compatible to the specified wetted parts to prevent media buildup. During
the cleaning process only a soft, lint-free cloth is recommended. Never use a coarse or stiff bristle brush to clean media from the
diaphragm surface.
It is suggested that the calibration be verified on a usage dependent schedule. If the product is in continuous service 7 days a week, then
calibration verification may be necessary every 6 to 8 months. If the product is in a lab test environment a more lenient verification
schedule would be appropriate. In all instances the performance of the product will depend on the individual application or process in
which it is installed. More continued usage would require a shorter period between calibration verification and product maintenance.
If a product is perceived to be exhibiting problems, it can be returned to Viatran for analysis and/or repair. It is suggested that only Viatran
personnel attempt repair of the product. Any damage resulting from customer disassembly would result in a loss of coverage under the
warranty policy. All Viatran products are able to be repaired at minimal cost if simple cleaning and precautions are taken in the handling
and application of the product. Older products returned for repair are updated to current specifications unless the repair cost would
outweigh the cost of a new replacement model. Products returned for repair should include information on the person to contact for repair
quote approval, the individual to contact if Viatran’s technical staff requires additional information during analysis, and a brief description
of the problem associated with the product’s failure.
WARRANTY
Viatran Corporation warrants that its products shall be free from defective workmanship and/or material for a period of twelve (12)
months from the date of shipment, provided that Viatran’s obligation hereunder shall be limited to correcting any defective workmanship
and/or replacing any defective material f.o.b. factory. No allowance will be made for any expense incurred for correcting any defective
workmanship and/or material without written consent by Viatran. This warranty is in lieu of all other warranties expressed or implied.
REPAIR INSTRUCTIONS
Viatran’s Transmitters are designed to be easily repaired and recalibrated if necessary. If a failure occurs, the transmitter should be
returned to the factory for inspection and testing. Please contact the Customer Support Department at 1-800-688-0030, for a return
tracking number and/or a repair cost estimate. A nominal inspection fee is charged on all units returned to the factory which are not
subsequently repaired.
Toll Free:1-800-688-0030
International: 716-629-3800
Fax: 716-693-9162
www.viatran.com
solutions@viatran.com
Mating Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . . . . 10MSPT1106
Mating Electrical Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230002.002
Mating Cable Assembly (Improved Shielding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230043.012
Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 004102.013
Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . ... . . .. . 230425.002
Digital Meter – Voltage Measurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consult Factory
Digital Meter - Current Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consult Factory
38 Forge Parkway,
Franklin, MA 02038