Victor SYNERGY DRDD2/3/4 User manual

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V
SYNERGY
REFRIGERATED MODULES
MODEL NUMBERS
Units with Gantry
Units without Gantry
Refrigerated Blown Air Well WDRWL2/3/4/5
Thank you for buying a Victor Unit. We hope and expect that you will get many years of
satisfactory use from your purchase.
In order to achieve the best results from your equipment please read, and follow, the
installation, operating, cleaning and maintenance instructions below. Failure to follow
them may affect the warranty.
1. UNPACKING AND ASSEMBLY
All protective coating used on stainless steel surfaces of the hot cupboard must be
removed. The exposed surfaces can then be wiped clean with a damp cloth, using a
mild detergent or soap if necessary.
DO NOT USE ANY ABRASIVE MATERIAL OR FORM OF BLEACH FOR CLEANING PURPOSES.
Please see cleaning section of this manual.
2. INSTALLATION
This equipment must be installed as per the Technical Manual supplied with the
equipment.
Position the appliance where it is to be used and ensure that it is level.
Do not site the appliance in the immediate vicinity of a heat source
Refrigerated Deep Deli DRDD2/3/4
Refrigerated High Deli DRDH3/4
High Capacity Multi Tier DRHT3/4
Refrigerated Island Well DRIW3/4
Refrigerated Blown Air Deck DRDK2/2/4/5
Refrigerated Display Deli DRDL2/3/4
Refrigerated Blown Air Well DRWL2/3/4/5
Refrigerated Multi Deck DRMT3/4

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Do not position the appliance so as to obstruct air vents on either the operator or
customer sides of the appliance. Adequate airflows are vital to the correct functioning
of the refrigeration system. Avoid placing the appliance in areas subject to strong
draughts or under air conditioning systems. Avoid areas subject to high humidity (e.g.
conservatories) as the appliance will act as a de-humidifier, and create excessive
amounts of water.
IMPORTANT INFORMATION REGARDING THE OPEN FRONTED MULTI-TIER DISPLAY (High
Capacity Only)
Position the unit where it is to be used and ensure that it is level by fitting and adjusting
the stabilising legs. The condensate boil off tray should be fitted into the brackets
located under the appliance and the plug for the element connected into the socket
on the appliance.
The appliance is fitted with a 13 Amp fused plug and only requires connection to a
suitable 13 Amp socket outlet. This model is suitable for 230 – 240V A.C. supply only.
Ensure that the electricity supply is as stated on the model’s data plate.
IMPORTANT: If the unit you have purchased is not fitted with a 13 amp plug
and lead, this model will need to be connected to the mains
via a suitable isolating switch by a qualified electrician and
wired in accordance with the current edition of the I.E.E wiring
regulations, ensuring the electricity supply is as stated on the
data plate.
Important: Wires in the mains lead are coloured in accordance with the following
code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
Warning: This appliance must be earthed, do not touch internal wiring.
As the colours of the wires in the mains lead on this appliance may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
(a) The wire which is coloured green and yellow must be connected to the terminal
in the plug, which is marked with letter Eor the sign .
(b) The wire which is coloured blue must be connected to the terminal which is
marked with the letter Nor is coloured black.
(c) The wire which is coloured brown must be connected to the terminal which is
marked with the letter Lor is coloured red.
3. USE AND BEST PERFORMANCE

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BLOWN AIR WELL / DELI (Where purchased)
THE WELL IS DESIGNED TO MAINTAIN FOOD PLACED IN THE WELL AT BETWEEN 3OAND 5OC
IN AMBIENT TEMPERATURES OF UP TO 25OC AND RELATIVE HUMIDITIES UP TO 60%; FOOD
PLACED IN THE WELL MUST BE AT OR BELOW THIS TEMPERATURE, BEFORE BEING PLACED IN
THE WELL.
The refrigeration system is operated by a green on / off switch marked ‘REFRIGERATION’,
which will illuminate when the refrigeration is switched on.
The refrigeration system is controlled by a microprocessor control which is factory set and
requires No adjustment, the digital display will show the air temperature within the well,
not the food temperature. Other buttons on the controller are of no consequence to the
user and are for factory or service engineer use only.
To obtain the best performance, the following procedure is suggested:
(a) Switch on the refrigeration system via the switch located on the control panel.
(b) Depending on the ambient temperature, allow the well approximately 30 minutes
to reach the required temperature.
(c) Load the well as required, be careful not to over pack the well and restrict
airflows between the front and rear vents of the well as this will affect the
efficiency of the refrigeration system. Do not fill above the “Load Lines” marked
on the sides of the unit.
All refrigeration systems frost up when operating. Your appliance has a microprocessor
control, programmed to defrost periodically. No manual defrost is required. The
refrigeration system will automatically defrost every 2 hours for approximately 20 minutes.
The controller will display ‘def’ during the defrost cycle. Water collected from the defrost
operation is automatically evaporated.
Please remember the refrigeration system is not designed to chill food, but is designed to
maintain it at a satisfactory temperature before serving.
MULTI-TIER DISPLAY (Where purchased)
THE DISPLAY IS DESIGNED TO MAINTAIN FOOD PLACED IN THE DISPLAY AT BETWEEN 3OAND
5OC IN AMBIENT TEMPERATURES OF UP TO 25OC WITH A RELATIVE HUMIDITY OF 60%; FOOD
PLACED IN THE WELL MUST BE AT OR BELOW THIS TEMPERATURE, BEFORE BEING PLACED IN
THE WELL.
The refrigeration system is operated by a green on / off switch marked ‘REFRIGERATION’,
which will illuminate when the refrigeration is switched on. The lighting is controlled by an
adjacent green on / off switch marked “light” See “gantry” section below for method of
replacing fluorescent lamps.
The refrigeration system is controlled by a microprocessor control which is factory set and
requires No adjustment, the digital display will show the air temperature within the well,
not the food temperature. Other buttons on the controller are of no consequence to the
user and are for factory or service engineer use only.

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To obtain the best performance, the following procedure is suggested:
(a) Switch on the refrigeration system via the switch located on the control panel.
(b) Depending on the ambient temperature, allow the display approximately 30
minutes to reach the required temperature.
(c) Load the display as required, be careful not to over pack the display and restrict
airflows between the front and rear vents of the display as this will affect the
efficiency of the refrigeration system.
Shelf Height Adjustment (High Capacity Only)
The height of the three glass shelves can be adjusted to suit your requirements. The
brackets can be relocated into any of the vertical slots to obtain the required shelf
height. Please ensure they are located correctly before loading the shelves.
All refrigeration systems frost up when operating. Your appliance has a microprocessor
control, programmed to defrost periodically. No manual defrost is required. The
refrigeration system will automatically defrost every 2 hours for approximately 20 minutes.
The controller will display ‘df’ during the defrost cycle. Water collected from the defrost
operation is automatically evaporated.
Please remember the refrigeration system is not designed to chill food, but is designed to
maintain it at a satisfactory temperature before serving.
GANTRY (Where purchased)
The gantry will be fitted with a fluorescent tube, this is controlled by an on/off switch on
the rear of the gantry, which enables the lamp to be switched on or off. The lamp is
replaceable. Please proceed as follows:
Replacing Fluorescent Lamp:
(a) Turn off power to the unit. If the bulb has just failed it may be HOT.
(b) Grip the bulb at both ends, near the connectors and twist the bulb approximately
90o.
(c) Gently pull the bulb out of the connectors.
(d) Reverse this process to fit, ensuring that the bulb is held firmly and correctly within
the connectors before releasing.
4. CLEANING
SWITCH OFF THE UNIT AT THE MAINS BEFORE CLEANING.
Stainless steel surfaces will give you many years of trouble-free use as long as you follow a
few simple rules. If it appears to mark do not worry, it is usually not the steel but
something deposited on it which has stained.

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Do wash all surfaces before use. You should use a damp cloth and a mild detergent or
soap, or similar cleaner. Always rinse well with clean water and dry the surface with a
soft cloth. Clean regularly when in use. Do use soft cloths, nylon or bristle brushes.
Do not use metal scrapers, wire brushes or wire wool pads as they can scratch the steel.
Do take care when handling sharp objects as they can scratch the surface of stainless
steel. Any scratches on stainless steel will blend together over a period of time and
become less noticeable with age. There is no detriment to the corrosion resistance or
general performance of the material.
Do not use bleach for cleaning purposes (remember dishwasher powders, sterilising
agents and similar products all contain chlorides). If used, black pit marks or other such
effects may appear and permanent damage may be caused. If used inadvertently
rinse immediately with clean water.
Do not splash the unit with bleach when cleaning around the counter. If you do, rinse the
surface immediately with clean water thoroughly.
Do not allow corrosive foodstuffs such as fruit juices, vinegar, mustards, pickles,
mayonnaise, etc., to remain on stainless steel for long periods. Wash and rinse away.
Do not leave steel objects or utensils standing on the stainless steel surfaces for long
periods. They can rust and leave marks. After cleaning with detergent always remove
residues with a wet cloth and wipe dry, if left they can have an etching effect on the
surface.
CORRECTLY APPLIED THE ABOVE INSTRUCTIONS WILL RESULT IN CONTINUOUS GOOD
LOOKS!
5. MAINTENANCE & SPARES
IMPORTANT: You must disconnect the appliance from the mains before removing any
components which have been fastened using screws, etc.
The refrigeration system WILL pick up dust from the air which builds up on certain parts,
causing them to lose effectiveness. It is important to call a service engineer to examine,
and clear, the system as necessary or every 6 months.
To access the condenser for cleaning remove the front grill must be removed. Clear
condenser with a brush and clean away the dust.
You should have the various items in your unit tested for electrical safety at least once a
year as required by the Electricity at Work Regulations.
Spare parts are available for all models of equipment. These can be obtained by
contacting your distributor.
When ordering any spare parts always quote the model and serial number.
PLEASE USE THE BOX PROVIDED BELOW TO RECORD YOUR MODEL AND SERIAL NUMBER
FOR FUTURE INFORMATION, THIS CAN BE FOUND ON THE DATA LABEL ON THE APPLIANCE.

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MODEL NUMBER SERIAL NUMBER
6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing Ltd offers warranty on
all goods manufactured by the company and supplied by its United Kingdom
Distributors.
Victor Manufacturing Ltd is renowned for its reliability and Victor Manufacturing Ltd
provides on-site warranty in case of failure included in the purchase price, which covers
the costs of spare parts and labour on your Victor Manufacturing Ltd goods from the
date of invoice for a period of 24 months.
The Victor Manufacturing Ltd warranty does not affect any legal rights you have against
the person who supplied your Victor Manufacturing Ltd goods or any other legal right
against Victor Manufacturing Ltd under the laws of the United Kingdom – it is an addition
to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the Company’s standard
conditions of sale, a copy of which is available upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the
company’s design and manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd liability will be limited to the
following:
It is the purchaser’s responsibility to prove that the unit is under warranty, e.g. receipt of
purchase, invoice number, serial number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of
receipt for your claim to be validated. Damaged goods will not be replaced or repaired
if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement
of work. Work carried out on goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in the reasonable opinion of Victor
Manufacturing Ltd, unauthorised repairs or modifications have been made to the goods,
in the case of accident, misuse, or damage caused by improper installation and altered
or missing serial numbers. Victor Manufacturing Ltd will not provide warranty repairs if in
our opinion the problem resulted from externally caused damage, use outside the goods
specification, faults caused by inexperienced or non-approved repairers. All warranty
will be immediately invalidated if installation of equipment is not in accordance with
Victor Manufacturing Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor
Manufacturing Ltd on-site warranty. Assistance can be received by contacting the
warranty desk.

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The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the
cost of repairs (parts and labour only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor
Manufacturing Ltd warranty and will result in a charge being made for the callout and
on-site labour for our appointed engineer. The Victor Manufacturing Ltd warranty does
not cover the replacement of used consumables, or parts that require period adjustment
or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified
engineer in accordance with the instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances. Work made necessary by lack of routine
maintenance or cleaning is not covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid for the United Kingdom
Mainland only. (Parts only all areas outside the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor Manufacturing Ltd warranty
(e.g. panels, glass, lamps, shelves, etc.) Many surface finishes including paint and plastic
coated steel can be scratched and damaged if not properly cared for; such damage is
not covered by the Victor Manufacturing Ltd warranty.
IF YOUR EQUIPMENT FAILS
Refer to the instruction manual. If the problem still cannot be resolved, prepare a
description of the fault you have.
Make sure you have your proof of purchase document (Invoice number or serial
number) and the model number of the equipment that has failed.
Contact the warranty department on the following numbers:
Warranty Desk Telephone No: 01274 722125 (Office Hours)
Warranty Desk Fax No: 01274 307082 (Office Hours)
Warranty Desk Email address: [e-mail]
Emergency Warranty Telephone No: 07876 898114 (All Other Times)
Warranty repairs are carried out between 9:00 a.m. and 5:00 p.m. Monday – Friday.
Access required outside normal working hours may incur charges.
Registered Office:
Victor Manufacturing Ltd
Lonsdale Works, Gibson Street, Bradford, BD3 9TF
Tel: [phone] Fax: [phone]
[email protected]