Victoria Vittoria B User manual

INSTRUCTION MANUAL
for installation and operation of pellet stove
VITTORIA В*

Victoria-05 Ltd.
2
CONTENTS
1. INTRODUCTION................................................................................................................................................................... 3
2. SAFETY INFORMATION........................................................................................................................................................ 3
3. TECHNICAL DATA AND DIMENSIONS................................................................................................................................... 4
4. SAFETY DEVICES. ................................................................................................................................................................. 5
5. ELECTRICAL WIRING DIAGRAM. .......................................................................................................................................... 6
6. COMPONENTS..................................................................................................................................................................... 6
7. OPERATING MODE.............................................................................................................................................................. 7
8. FUEL.................................................................................................................................................................................... 8
9. APPLIANCE INSTALLATION. ................................................................................................................................................. 8
10. APPLIANCE OPERATION. ......................................................................................................................................................11
10.1. INITIALLY IGNITION. .............................................................................................................................................................11
10.2. CONTROL PANEL DESCRIPTION................................................................................................................................................11
10.3. COLD TEST. .......................................................................................................................................................................12
11. INSTRUCTION MANUAL. ......................................................................................................................................................12
11.1. WOOD PELLETS LOADING. .....................................................................................................................................................12
11.2. WOOD PELLET REFUELING. ....................................................................................................................................................13
11.3. IGNITION. .........................................................................................................................................................................13
11.4. CONTROL PANEL. ................................................................................................................................................................13
12. MAINTENANCE. ...................................................................................................................................................................14
12.1. DAILY CLEANING. ................................................................................................................................................................14
12.2. WEEKLY CLEANING. .............................................................................................................................................................14
12.3. CLEANING ASH FROM THE FLUE CHANNELS.................................................................................................................................15
12.4. SEASONAL MAINTENANCE (PERFORMED BY THE INSTALLER)...........................................................................................................15
12.5. MAINTENANCE AND CONTROL................................................................................................................................................15
13. POSSIBLE DEFECTS AND THEIR CAUSES. ...............................................................................................................................15
14. CHECKLIST............................................................................................................................................................................17
15. FREQUENTLY ASKED QUESTIONS. ........................................................................................................................................17

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1. Introduction.
We congratulate you on the excellent choice!
Do not leave this instruction manual unread. Installation and operation of a pellet stove associated with various legal
obligations, which are explained in this instruction manual. According to the laws and regulations for safe use of
appliances of this class, the purchaser and user of the pellet stove undertake using this instruction manual to inform
themselves for the assembling and the right operation of the appliance.
This instruction manual is provided to assist you and the team that will install, put into operation and service pellet stove.
Technicians, who will carry out the above activities to the pellet stove, must be trained and competent.
Pellet stove operated only by adult persons familiar with the instruction manual. Pellet stove is not intended for use by persons
with limited physical, sensory or mental abilities or lack of experience and knowledge, unless they are instructed and supervised
in the use of the appliance by a person responsible for their safety.
Pellet stove is manufactured and tested in accordance with standards EN 14785, EN 60335-1, EN 60335-1-102, EN 55014-1, EN
61000-6-1, EN 61000-6-3 and meets the approved technical documentation.
Failure to follow the instructions described in this manual can lead to damage and consequences for which the manufacturer is
not responsible.
2. Safety Information.
•Pellet stove must not run without water in the system and the pressure must not fall below 1 bar. Should the system be
alighted without water, pellet stove can be damaged.
•Pellet stove is designed to heat water through automated burn in the combustion chamber of wood pellets with a
diameter of Ø 6 mm.
•Warranty is voided by unauthorized use of combustible material.
•The risk that could arise from non-compliance of this instructions manual is a direct contact with electric parts (internal),
contact with fire or hot surfaces.
•Pellet stove is equipped with safety components that guarantee lock it automatically in case of failure of any of its
components. Safety components are activated without outside interference.
•Necessary for the proper operating of the pellet stove is its proper installation in accordance with the following
instructions.
•Fire door should not be opened during operation of the pellet stove. The burning process is automated and does not
require external intervention.
•Do not allow to burn the pellet stove if there are cracks in the glass.
•Under no circumstances should not be allowed penetration of foreign substances in the firebox or hopper.
•Do not use combustible materials to clean soot in the chimney.
•Turn off the pellet stove from the grid-circuit before cleaning or servicing.
•Use a vacuum cleaner to clean the combustion chamber and pellet fuel hopper only when pellet stove is cold.
•Do not use water to clean the internal parts of the pellet stove.
•ATTENTION! During operation of the pellet stove must not be allowed to touch a child to its surface as it is hot. Danger
of burns!
•The handle of the pellet stove warms as much as the front panel, so it must be operated with a heat-resistant glove.
During operation of the pellet stove flue pipes and fire door are hot.
•Do not place flammable objects and liquids away from the pellet stove.
•NEVER use flammable liquids to burn the pellet stove.
•Do not obstruct fresh air to enter the room where pellet stove is installed and through the holes on the pellet stove.
•Do not soak pellet stove and do not touch electrical components with wet hands.
•Do not mount any adapters to flue pipes and chimney.
•To operate properly and safely, pellet stove should be installed in a room that is fire-resistant and equipped with
everything needed (electricity, air exchange, vents).
•The temperature of the room where it is installed the pellet stove must not be lower than 0˚C.
•Use appropriate non-freezing additives for water in the system.
•Make sure the temperature of the return water is not lower than 45˚C.
•Rating label is placed on the back of the pellet stove.
•Keep this instruction manual, warranty card and purchase invoice in good condition, as will be necessary in any inquiries.
In extinction, doth not burn a pellet stove again before cleaning the combustion chamber!
Removed pellets from the combustion chamber should not be placed back in the pellet fuel hopper!

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3. Technical data and dimensions.
Fig.1.
А - Air inlet Ø 50 mm
В - Socket RS 232
С - Flue socket Ø 80 mm
D - Main switch with integrated socket for power cable
E - Circulation pump
F - Cold water inlet G ¾“
G - Hot water outlet G ¾“
H - Outlet pipe G ½“ for safety valve (3 bar)
I - Button with safety cover to reset the thermostat
Technical data and performance:
Technical data:
Performance:
Nominal heat output
18.27 kW
Space heating output
2.16 kW
Water heating output
16.11 kW
Reduced heat output
9.79 kW
Operating water pressure
1.5 bar
Test water pressure at installation
3.0 bar
Maximum operating temperature
85°С
Distance to adjacent combustible materials
side = 400 mm
rear = 400 mm
in front = 800 mm
Efficiency
92.4 %
СО emissions [10% О2]
at nominal heat output
0.0132 %

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INSTRUCTION MANUAL for installation and operation of pellet stove VITTORIA В*
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at reduced heat output
0.0512 %
Flue gases temperature
at nominal heat output
at reduced heat output
108°С
77°С
Flue gases mass
at nominal heat output
at reduced heat output
12.23 gr/s
8.46 gr/s
Draught
at nominal heat output
at reduced heat output
10.5 Ра
10.0 Pa
Duration of combustion
at nominal heat output
at reduced heat output
4.9 h
17.5 h
Fuel consumption minimum / maximum
1.2 / 4.3 kg/h
Type and dimensions of fuel
Wood pellets, Ø 6 mm/ length 25 mm
Integral boiler capacity
22 l
Expansion vessel capacity
8 l
Cold and hot water inlets dimensions
3/4"
Pellet fuel hopper capacity
26 kg
Flue socket diameter
Ø 80 mm
Heating volume
≈ 470 m3
Net weight
268 kg
The dimensions of the heated room are calculated based on pellets calorific value not less than 4300 ccal/kg and heat loss of
heated room 33 ccal/m³h. Consideration must be given the capacity of the radiators in the system and the availability of external
devices that can influence the operation of the pellet stove.
All activities for repairing of electrical components, maintenance and / or inspections should be performed by qualified
personnel. Unplug the appliance from the main electrical supply before you start these activities.
Electrical data:
Performance:
Power supply
230 Vac (+/-10%), 50 Hz
Switch on / off
Yes
Average power consumption
156 W
Average power consumption during ignition
375 W
Remote control / frequency remote control
Frequency 2.4 GHz / infrared
Main power protection
Fuse 2А, 250 VAC5 х 20
Protection of electrical switchboard
Fuse 2А, 250 VAC5 х 20
We reserve the right to make changes in products without prior notice, in order to improve their performance.
4. Safety devices.
Fume thermocouple: It is placed at the exit of the flue socket to measure the temperature of the flue gases. Controlled
ignition as at very high or very low temperature trigger lock phase (Stop Flame).
Vacuum gauge (option): It is placed at the exit of the flue socket. Account values of draught into the combustion chamber
and compared with the pressure in the room.
Thermostat: To prevent overheating of the system, with manual reset. Measure the temperature of the water into the
integral boiler. When it reach a value of 90°C, it interrupts power to the gear motor of the auger. If the thermostat has
been activated, it must be reset manually by pressing the switch on the back of the pellet stove (see Fig. 1., Pos. I).
Thermostat of the pellet fuel hopper: Placed on the auger housing near the pellet fuel hopper. It interrupts feeding of the
pellets, if its temperature reaches 120°C.
Thermoregulator: Measure the temperature of the water in the integral boiler and sends information to the control
system. If the measured temperature value reaches 90°C, triggered phase locking (Stop Flame).
Hydraulic safety valve: Upon reaching a pressure of 3.0 bar, the system is activated to emit liquid. After discontinuation
of the emergency, the system must be added to the required pressure (1.5 bar).
Fuse: At the main switch of the pellet stove has built two fuses, one of whom is working and the other is a spare.

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5. Electrical wiring diagram.
Diagram 1
1. Control of fume extractor electric motor
2. Air inlet sensor
3. Thermoregulator (sensor for temperature of hot water)
4. Vacuum gauge (option)
5. Fume thermocouple (sensor for temperature of flue
gases)
6. Power supply with integrated fuse and switch
7. Ignition
8. Thermostat of the pellet fuel hopper (sensor for
temperature of auger housing)
9. Thermostat (with manual reset, 90°С)
10. Gear motor
11. Circulation pump
12. Fume extractor
13. Power supply cable for fume extractor
14. Control system
15. Ribbon cable
16. Control panel
17. Coupling
Option: When the pellet stove is equipped with a system for monitoring and control of the combustion process (vacuum gauge),
providing higher thermal efficiency, optimize pellets consumption and minimize harmful emissions. By pressure sensors in the
combustion chamber and flue gases outlet, the system records and analyzes data from the combustion process, compares them
with set parameters and automatically adapts to the characteristics of the chimney (curves, length, shape, diameter), variable
weather conditions ( wind, humidity, atmospheric pressure, high altitude) and characteristics of the pellets (composition, density,
humidity). The system provides continuous combustion process by automatically monitoring the remaining amount of fuel.
6. Components.
Ignition:
Performs ignition of the pellets. Remains switch on until the temperature of flue gases rose 15˚C to the original.
Fume extractor:
Provides the flue gases from the combustion chamber to the flue pipes and combustion air intake by vacuum.

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INSTRUCTION MANUAL for installation and operation of pellet stove VITTORIA В*
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Gear motor:
Driven auger screw by means of which the pellets are conveyed from the pellet fuel hopper to the combustion chamber.
Circulation pump:
Provides forced circulation of the fluid in the heating system.
Closed expansion vessel:
Compensate for differences in the volume of liquid in the integral boiler of the pellet stove when heated. Technically competent
person should assess the need for adding a second expansion vessel to the existing, depending on the total amount of fluid in the
heating system.
Air vents (manual and automatic):
They are placed in the upper body of the pellet stove and allow removal of air entered when filling the heating system with liquid
(Figure 3).
Do not forget to connect the heating system to the sewer.
7. Operating mode.
Pellet stove works with wood pellets. These are cylindrical granules, made of pressed wood whose combustion is controlled by an
electronic control system. The heat from the combustion process is given the fluid in the heating system.
The pellet fuel hopper, position (A) of Figure 2, is located at the rear of the pellet stove. Filling of the hopper through a hatch
located in the rear part of the upper top of the pellet stove. The pellets are transported from the hopper (A) to the combustion
chamber (D) by means of a screw auger (B) driven by a gear motor (C).
The initial ignition of the pellets is carried out by hot air which is sucked in around the ignition (E) in the combustion chamber (D)
through the fume extractor (F). Fume extractor (F) provides combustion air by sucking in from air inlet Ø 50 mm (pos. A in Figure
1) by the room or by outside atmosphere. Upon submission of air from the room must have provided an influx of outside air.
The flue gases are sucked from the combustion chamber through the fume extractor (F) and are conducted to flue socket Ø 80
mm (pos. C in Figure 1).
Fig.2. Fig.2.1. Fig.3.
The ash from the combustion process is conducted in an ashtray underneath the combustion chamber. The ashtray must be
periodically cleaned by pouring in a metal container or by a vacuum cleaner, but only when the pellet stove is cold.
Through built-in circulating pump position (K) of Figure 2.1, hot water passes from the integral boiler to the heating system. The
filling and emptying of the heating system is carried out via a built-in shut-off valve position (J) of Fig.2.1. The system pressure is
controlled by pressure gauge built into the front of the top board.
High efficiency and low emission of the pellet stove is guaranteed by an electronic control system that manage the amount of fuel,
the flue gases conduction, supplying of combustion air and operation of the circulating pump. The control panel of the control
J
K
C
G
A
F
D
E

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system is placed in front of the upper panel of the pellet stove (G) in Figure 2. Through the control panel can visualize and manage
all stages of the operation of the pellet stove.
8. Fuel.
Pellet stove e designed and programmed to burn wood pellets. They have a cylindrical shape and they are made of compressed
by a high-pressure timber, without adhesive and additive materials. The wood pellets are sold in packages weighing 15 kg., which
facilitates their storage. Better combustion, the wood pellets must be stored in dry and ventilated area. Pellet stove is designed,
developed, programmed and tested to operate with wood pellets class A1, according to EN plus and BS EN ISO 17225-2: 2014 with
the following parameters:
Maximum diameter: Ø 6 mm
Maximum length: 25 mm
Maximum moisture content: 8 %
Maximum ash content: 0.5%
Minimum calorific value: 4300 ccal/kg
Good quality wood pellets ensure good combustion and lower emissions into the atmosphere.
The use of wood pellets with a lower quality results in a need for more frequent cleaning of the combustion chamber, reducing
heat output and efficiency. They increases the fuel consumption sensitively. Inadequate wood pellets can cause blockage of the
auger and to stop the operation of the pellet stove.
IF PELLET STOVE BLOCKED, THE REASON WILL APPEAR ON THE DISPLAY AND IT WILL BE SAVED.
Using wood pellets of poor quality or non-manufacturer recommended above may compromise the operation of the
pellet stove and lead to termination of the warranty.
Pellet stove should not be used to burn other types of fuels or materials. Invalid guarantee!
9. Appliance installation.
Trained and competent technicians or companies must perform installing a pellet stove and heating system! The
manufacturer does not warrant the operation of the heating system, but only for pellet stove. Qualified technicians
should perform all activities in inspection and repair of electrical components. Switch off the pellet stove from the grid-
circuit before any inspection or repair!
Refer to the regulations valid for the country, which will be used pellet stove if you do not find the information you are interested
in this instruction manual.
Not recommended installing a pellet stove in rooms where there is mounted another heater. If it does, it must be equipped with
a separate air duct.
Compatibility with other devices:
Pellet stove should not be installed in the same room in which there absorbers and / or devices that reduce ventilation in the
room.
Checking electrical connections:
Pellet stove is equipped with a power cable to be connected to a voltage 230V / 50Hz. Changes exceeding by 10% the voltage can
damage the appliance. Grid-circuit must comply with the provisions of the laws and requirements for grounding. According to the
requirements for grid-circuit connection, pellet stove should be installed so as to ensure free access to the plug and socket (230V
/ 50Hz). According to the safety requirements prohibited the room in which is mounted pellet stove to an electrical installation
that is located on the floor. Lack of bonding / grounding can cause damage for which the manufacturer is not responsible.
Positioning:
To well operating, pellet stove should be leveled. The floor on which is placed the pellet stove must be of non-combustible
materials (concrete, terrazzo, marble, terracotta, etc.).
Given the easy servicing and refueling, we recommend the following minimum free distance around the pellet stove: 1000 mm at
the front, back and sides -500 mm, top -minimum 1000 mm.
Safe distances for fire safety:
When installing a pellet stove and storage of wood pellets must be respected fire requirements!
It is recommended that an appropriate place to mount a fire extinguisher.
It is forbidden to store the wood pellets directly to the pellet stove or a distance of less than 400 mm.
The optimal distance between the pellet stove and combustible materials is 1000 mm.
Inflammable objects should not be placed on the top board of the pellet stove.
If the chimney is connected to the timber wall or other inflammable material, suitable materials such as ceramic wool or the like
must isolate it.

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Fresh air opening:
Imperative to ensure submission of fresh air!
The room, in which is mounted pellet stove must have an opening for fresh air with a cross section of not less than 80 cm² in order
to ensure a sufficient supply of oxygen necessary for combustion. Additionally, it can be delivered outside air through a steel pipe
of Ø 50 mm. In this case, the possible emergence of condensate. If necessary, the opening for external air can be protected by a
grid whose light-section should not be less than 12 cm². Pipe for outside air has to be mounted on the nearest outer wall to the
pellet stove. Its length should not exceed 1 m, should not have curves and its location has to prevent clogging. The outer end of
the pipe must end with a knee 90˚, downward or be provided with protection against wind.
Chimneys:
Pellet stove works constantly with a fume extractor and pressure in the flue pipes and chimney.
It is forbidden flue gases are discharged directly from the pellet stove through the wall into the atmosphere. Required installed
chimney, which takes flue gases safe for human health altitude over the area of habitation.
It is recommended that the pellet stove can be installed as close as possible to the chimney in order to reduce the number of
connecting flue pipes. Pellet stove operates at low temperature regime and it is therefore possible occurrence of condensation in
the chimney, which requires more frequent inspection and cleaning it.
Chimney should be used only by the pellet stove and no other appliances have to be connected to it. The flue gases are emitted
from the combustion chamber of the pellet stove to the atmosphere through a flue socket Ø 80 mm located in the rear. It is
recommended at the beginning of the vertical section of the chimney to mount a T-fitting, with a section for collecting condensate.
Pellet stove must be connected to the chimney by steel flue pipes, certified according to EN 1856. The flue pipe system must be
hermetically insulated with materials resistant to high temperatures (heat-resistant silicone or grease). Allowed to have a
horizontal section with a length of 2 m. Horizontal section must be a minimum slope of 3% and not more than two curves at 90°.
If the flue socket of the pellet stove is connected to a metal chimney, it must have a vertical portion length of not less than 1.5 m
and fitted with a wind protection. Chimney may be located internally or externally. It should be well insulated.
If the pellet stove is connected to a masonry chimney, it must be intended for appliances for solid fuel. If the chimney has a size
larger from Ø150 mm in diameter, internally along its entire length must be installed tube of stainless steel with a diameter of
Ø150 mm as the free space has to be isolated by masonry. All parts of the chimney should have free access to inspection. At the
bottom of the chimney must be built manhole allowing opening and cleaning at least once a year. On top of the chimney must be
installed a wind protection hat, according to current regulations.
Fig.4.
А -Insulated metal chimney.
В -Minimum height of 1.5 meters beyond the eaves of the roof.
С -Incoming outside air through the section with minimum cross section of 80 сm2.
Е -Incoming outside air through the section with minimum cross section of 80 cm.
D -Metal pipe in masonry chimney.
Hydraulic connections:
Integral boiler the pellet stove has a capacity of 22 liters. This volume ensures good and smooth operation of the appliance and
achieving maximum efficiency in heating.

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Pellet stove MUST NEVER OPERATE without liquid in the heating system and under pressure less than 1 bar. Failure to
comply with these conditions leads to damage!
INSTALATION DIAGRAM
1. Pellet stove with integral boiler
2. Control unit
3. Manual air vent
4. Automatic air vent
5. Built-in manometer
6. Hydraulic safety valve 3 bar
7. Pipeline hot water
8. Heat consumers
9. Three-way mixing valve thermostatic
10. Stopcock
11. Filter
12. Pipeline cold water
13. Drainage system
14. Built-in circulation pump
15. Closed expansion vessel 1.5 bar, 8l
The installation diagram is indicative and does not replace the documentation for the construction of the heating system
made by an authorized person or company!
Trained and competent technicians must make hydraulic connections.
Allowed to be made and other inspections in accordance with applicable in that country national laws where pellet stove will be
installed and used.
Practical advice:
Take appropriate decisions when making connections for supply, return and drain the fluid in the heating system, which will
facilitate the removal of the pellet stove if necessary in the future;
Water treatment:
Consider adding fluids against freezing and corrosion. Use softener, if water in the system has the values of hardness higher than
19 dH.
Technician who installed the pellet stove should provide additional expansion vessel, depending on the type and
capacity of system that the device will serve.
It is obligatory installation of filter for incoming water. Failure to comply with this condition leads to FAILURE
WARRANTY of circulation pump!
Integrated Hydraulic Components Recommended Hydraulic Diagram
Heat Consumers
Control
System

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Circulation pump
The circulation pump is with a high efficiency for water heating systems with an
integrated control of differential pressure.
Control modes:
Variable differential pressure (∆р-v)
Set value of differential pressure H varies within the acceptable range of flow
between 1
2Нsand Нs. Factory setting: ∆р-v , 1
2Нmax.
Constant differential pressure (∆р-c)
In this mode of regulation is maintained constant set value of the differential
pressure.
Venting function
The pump is vented automatically upon initial startup. If the pump is not vented automatically,
select manual mode of venting "air". The process starts in a few seconds and lasts up to 10
minutes. Select the desired mode of operation of the pump after completion of venting.
10. Appliance operation.
10.1. Initially ignition.
The installer of the pellet stove should perform the initial release!
The installer is required:
- to verify that the installation is performed correctly and the expansion vessel meets in size, ensuring safe operation.
- to check the dimensions of the connecting flue pipes and chimney;
- to switch on the power of the pellet stove and make "cold" test;
- to fill up the heating system with liquid through the inlet at pressures to 1.5 bar and make sure that there are no leaks;
- to ensure that all taps between the pellet stove and heating system are open;
- to bleed the system before starting ( see fig.3);
This operation must be repeated in the first days of use, and when the system is recharged, even partially. The presence
of air in the heating system can aggravate proper operation of the pellet stove. In order to facilitate venting, the
appliance is equipped with plastic tubing that connects to the air vent
- to set the pellet stove according to the type of wood pellets used;
- to carry out emission control of flue gases after installation;
- to make a detailed instruction of the user;
Pellet stove is coated by high temperature resistant paint, but not against corrosion. In case of accumulation of dust, surfaces can
be cleaned with a soft brush or a dry cloth, but in any case with a damp cloth or water.
Upon initial ignition not place any objects on the pellet stove and do not touch the outer surface to avoid damaging the coating.
The flavor, which is obtained as a result of the drying of the paint, disappears after a few hours. Ventilate the room where is
located the pellet stove.
If as a result of overheating or due to incorrect operation color changes, appeared stain rust or damaged part of the coverage, it
is not a problem. You can order spray in the color with your dealer.
Before ignition, check: power, door seal, if the combustion chamber is cleaned and whether the display is switched to
standby mode.
10.2. Control panel description.
Reserve Hopper Boiler
Left Display Right DisplayRemote control receiver
Fig.5.
1. Button power on / off (hold for 2 seconds) and exits from the programming menu.
2. Button to access the programming menu.
3. Button increase in programming mode.
H
Hmax
Hs
1/2 Hs
Hmin
Q
Hmax
Hs
Hmin
H
Q

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4. Button decrease in programming mode.
5. Button reserve hopper. Press once when the pellet stove hopper is loaded with 15 kg pellets to save. In this way,
the system monitors the remaining amount of pellets in the pellet fuel hopper kg.
6. Button (Boiler) to adjust the domestic hot water. This button in combination with button (+) / (-) control the
secondary circuit, i.e. the boiler. The right side of the display shows the temperature of each connected external boiler
(optional). Click the button to control panel and setting the temperature. If the sensor heater is not connected, it will show
the symbol "--- ° C".
10.3. Cold test.
The cold test is necessary to check the working order and proper connection of electrical components in pellet stove:
- Pellet stove is in standby mode
- For a few seconds press button (MENU)
- Press the buttons (-) or (+) until the control panel shows text: Menu Test I / 0
- Entering a password: press 13 times the button (-) while the display shows the value -13
- For confirmation press button (MENU). The display shows the text: CO: menu Test
- Press the button (-) or (+) to move from one control to the next
- To out of the test press the button (0/1)
С1: Ready to start
Switch on the ignition
С2: Fume extractor
Current values
Switch on the electric motor of fume
extractor at maximum power + Automatic
check (audible alarm failure). Under normal
operating system it is showing 40
С3: Feeding with wood pellets
Switch on gear motor of auger
С4: Circulation pump
Activates circulation pump of the pellet
stove
С5: Pump of the boiler
Activates circulation pump of the boiler for
domestic hot water (optional)
С6: Checks thermo Со
Current values
Read the temperature of the fume
thermocouple
С7: Boiler temperature
Current values
Read the sensor temperature of the boiler
for domestic hot water (optional)
С8: Integral boiler temperature
Current values
Read the sensor temperature of the
integral boiler
С9: Test of IR probe
By pressing any button on the remote
control the display shows the temperature
value (optional)
С10: Air flow
Current values
Fume extractor includes a maximum degree
(minimum reading 1.70)
С11: Vacuum test (VACUOMET)
After 30 seconds a constant value "Test
VACUOMET" is displayed. If it is less than 70
or higher than 130 an acoustic signal is
reproduced (optional)
С12: Aux
If it is closed and if it is required appears
"On aux-port" and is heard beep
11. Instruction manual.
11.1. Wood pellets loading.
The capacity of the pellet fuel hopper is 26 kg. The opening for charging the hopper is with dimensions 150 x 320 mm.
Pellet stove is equipped with an electronic control system that monitors the remaining amount of wood pellets in the hopper in
kg. The check is carried out continuously until the pellet stove works.
For proper appliance operation, it is important the person who installed the unit to comply with the following procedure in the
initial ignition. To load and spend 15 kg of wood pellets. This will allow loading of the supply system. Load a new supply of 15 kg
wood pellets. Then press once the button "reserve" to save the loaded amount of 15 kg. Since that time, the display will show the

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rest of wood pellets in kg -15, 14, 13, etc. For each loading of the hopper should change the amount of charged wood pellets. For
example, when you load 15 kg, click on "reserve" to save it. For other quantities or in case of error, you can specify the quantity
using the menu:
- Press (MENU) for 2 sec., while display shows "Language"
- Press (+) / (-), while display shows "RESERVE PELLET"
- Press (MENU) - the screen will display Pellet kg 00 +15
- By the buttons (+) / (-) enter the actual amount of weight of wood pellets in the hopper
- Save by pressing (MENU).
- Press (0/1)
The residual amount of wood pellets will be shown on the display plus the amount that is charged.
To reset counter, repeat steps 1 through 3 by pressing (-) until the display shows Pellet kg 00 + R. Save by pressing (MENU). To exit
press (0/1). On display will be shown the inscription RESERVE.
If the pellet fuel hopper left without wood pellets, the pellet stove will stop working and on the display will be sown the inscription:
Stop / Flame.
11.2. Wood pellet refueling.
When the pellet fuel hopper is completely empty, it means that the screw auger is also empty. Before re-ignite, pellet stove is
necessary to load it with wood pellets. Follow these steps:
- Press both buttons (+) / (-) for a few seconds;
- After release, the buttons will display text: Reload.
In the initial ignition of the pellet stove or when ignited after running out of wood pellets in the hopper, possible ignition procedure
to be repeated.
Sometimes it is possible to stay wood pellets in the hopper. Every month, during operation of the pellet stove, clean with a vacuum
cleaner hopper to avoid accumulation of waste and ash.
11.3. Ignition.
When the pellet stove is switched to standby mode, press the button (0/1) for 2 seconds. This will start the process of ignition, the
display will appear "Start" and will start countdown in seconds (1020). The flame appears after about five minutes.
11.4. Control panel.
Water temperature: required water temperature in the system is adjusted via the control panel in the range of 50˚C to 80˚C
(recommended value to be 70˚C). Pellet stove automatically change its heat output to reach this temperature. Press the switch (+)
/ (-) to increase / decrease the desired temperature of the water;
Domestic hot water temperature: press button (boiler) to be displayed a domestic hot water temperature. Pressing button (+) /
(-) to change the temperature to the desired value. If the system is connected to a boiler, in the place of temperature will occur
"Tb --- ° C".
Switch Off: when the pellet stove is working press (0/1) for 2 seconds. Start the process of exclusion and the display shows OFF
button for 10 minutes. Supply of wood pellets is interrupted during this period. Never pull the plug on the process shutdown! The
circulation pump will continue to operate until the water temperature falls below 40˚C.
Setting the clock: press the button (MENU) for 2 sec. Subsequently press button (+) / (-) to reach menu "CLOCK", which will allow
you to set the time from the control panel. Pressing the button (MENU) displays the following information: day, month, year, hour,
minute, day of the week. Appears inscription "Save?". Press again the button (MENU) to save the settings. The display shows "Save
OK".
Programming the ignition and shutdown at different times during the week: press button (MENU) for 2 sec. Then press the
button (+) or (-) to reach the menu "Program ON / OFF". Press button (MENU), to enter the weekly timer function. The display will
show "Program ON / OFF". This timer allows for up to three different settings for ignition and shutdown during the day for each
day of the week. After confirming with button (MENU) the display will show one of the following options:
- "No Prog." (Not a program);
- "Program / daily" (a program introduced for each day);
- "Weekly Rrogram" (max three ignitions and three shutdowns for each day of the week);
Navigating the menus, you can make by using the buttons (+) / (-).
Press button (MENU), to confirm the "Daily Program" and have access to several programs (max 3 pcs. Ignition / Shutdown) to be
set for each day. Use the "Daily Program" to set identical program(s) for every day of the week.
On display will show the following:
- No Prog. (No set program)
- Prog. No 1 (one ignition and one shutdown per day)
- Prog. No 2 (two ignitions and two shutdowns per day)

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- Prog. No 3 (three ignitions and three shutdowns per day)
Use the buttons to see them in reverse order. If you choose the first program, there will show the time of ignition.
The display shows the following: one hour of ignition 10.30; Use the buttons (+) / (-) to change the time and press button (MENU)
to confirm.
The display shows the following: one-minute ignition 10.30; Use the buttons (+) / (-) to change the minutes and press button
(MENU) to confirm.
Similarly enter the time of shutdown.
The programs are stored by pressing the button (MENU), after the display shows "Save?".
To set the program "Weekly program", by a button (MENU), should be chosen that day: 1 Monday 2 Tuesday 3 Wednesday 4
Thursday 5 Friday 6 Saturday 7 Sunday (1 Lu, 2 Ma, 3 Me 4 Gi, 5 Ve, 6 Sa, 7 Do). With the button (+) / (-) select number of ignitions
/ shutdowns and press button (MENU) to confirm. Continue with the implementation of programs as in "Daily Program" by
selecting whether to put or not a program for every day of the week and select the number of ignitions and operating time.
If you make a mistake in programming can exit the program without saving the information. By pressing the button (0/1), the
changes are not saved and the display shows "No save".
12. Maintenance.
Disconnect the power supply of the pellet stove before performing any activity
Vacuum the combustion chamber before each ignition. If combustion break, do not light a pellet stove again until you have
emptied and cleaned the combustion chamber.
The wood pellets, which are subtracted from the combustion chamber, should not be back in the pellet fuel
hopper!
To operate properly, the pellet stove must be regularly serviced.
In need of cleaning, the display will appear inscription "Clean exchang", "Smoke ˚C / high" or "Mainten".
If you do not perform regular maintenance (thorough cleaning at least once per season), this may lead to impaired operation of
the pellet stove. Any problems arising from lack of cleaning lead to void the warranty.
12.1. Daily cleaning.
For better heat transfer and reduce fuel consumption, need daily cleaning soot in flue channels. While pellet stove works, open
the top door and by energetic movements up / down get cleaning elements through the handle (Figure 6). Suffice cleaning once a
day. In the manipulation, wear protective gloves.
Fig.6. Fig.7. Fig.8. Fig.9.
Activities to be carried out during the cleaning, when the pellet stove is cold.
Clean pellet stove with a vacuum cleaner only when it is completely cold. The procedure takes a few minutes.
- Open the lower door and throw away the ashes from the ashtray (Figure 7);
- Open the middle door and remove the combustion chamber or use the spatula to scrape off any scales that clog the holes (Figure
8);
- Vacuum the combustion chamber and all contact edges;
- Clean the glass when it is cold. If necessary, use appropriate detergent.
Never suck vacuuming hot coals, because this may damage it!
12.2. Weekly cleaning.
- Empty pellet fuel hopper and clean with a vacuum cleaner if the pellet stove was not used for an extended period.
-- Clean ignition (figure 9).

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INSTRUCTION MANUAL for installation and operation of pellet stove VITTORIA В*
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12.3. Cleaning ash from the flue channels.
Vigorously shake the cleaning elements by the handle (Figure 6) when the pellet stove is not working and it is cold. Open the left
and right manholes (Figure 10 and 11) and clean with a vacuum cleaner accumulating deposits.
Fig.10. Fig.11.
The amount of soot depends on the quality of fuel used. If this cleaning procedure is not performed, pellet stove may jam. Upon
completion of the cleaning, make sure that all manholes are properly closed.
12.4. Seasonal maintenance (performed by the installer).
The installer initially set amount of pellets consumed, then the display should appear message "Mainten". Pellet stove continues
its work, but you should contact the installer to perform seasonal maintenance.
Disconnect the power supply of the pellet stove before performing any activity
- Clean pellet stove internally and externally;
- Carefully clean the pipes of the integral boiler;
- Carefully clean and remove dirt and ashes from the combustion chamber and related divisions;
- Clean propulsion parts and electric motors. Make sure there are no gaps;
- Clean the flue channels and chamber of fume extractor;
- Clean and check the circulation pump;
- Check sensors;
- Check and, if necessary, replace the battery on the control panel;
- Clean, check and remove all debris from the ignition system;
- Clean and check the electronic control system;
- Check all electrical cables;
- Clean the pellet fuel hopper and check auger to loosen the screw and the gear motor;
- Check and replace the door seal;
-Make a functional test, insert a small amount of wood pellets in the hopper enough to fill auger. Light a pellet stove for
10 minutes and shutdown.
It is recommended that the chimney have to be cleaned every three months in intensive use of the pellet stove.
After performing the cleaning procedure, improper attachment of the combustion chamber can seriously harm the
efficiency of pellet stove. Make sure the combustion chamber is properly assembled before starting the pellet stove
If maintenance procedures are not performed regularly, the guarantee shall be considered invalid!
12.5. Maintenance and control.
The chimney, to which is connected to the pellet stove must be cleaned once a year. Check that there is a regulatory standard for
this in your country. If you do not make periodic inspection and cleaning of chimney, the probability of fire is increased many
times. In such incident do the following:
- Do not extinguish with water;
- Empty the pellet fuel hopper of wood pellets;
- Contact the person who installed the pellet stove, before starting again.
13. Possible defects and their causes.
When a problem occurs, pellet stove automatically stops working and be triggered by exclusion. The display shows the reason why
pellet stove has stopped working. Error messages are described below.
Do not unplug the pellet stove from the main electrical supply during process shutdown!
In case of failure:
- To restart the pellet stove is necessary to wait shutdown procedure is complete. The duration is 10 minutes.
Accompanied with an acoustic signal;
- Do not switch on again the pellet stove before you check and, if necessary, remove the cause of the damage and before
you clean the combustion chamber.

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Possible reasons for blocking: indication and decision.
1. H2O PTC_FAULT: shutdown due to sensor temperature of the water. Damaged or disconnected.
Check the connection of the sensor with the electronic control system. Check the operation of the sensor with "cold test".
2. VERIFIC./EXTRACT: starts, if speed sensor for flue gases detected anomaly.
Check the system for the removal of gases as well as links to the sensor and the electronic control system. Check flue pipes for
accumulated soot.
3. STOP/FLAME: starts, if the fume thermocouple detects a lower temperature of the flue gases from the set, which is interpreted
as the absence of a flame. There are several reasons:
-Lack of pellets;
-Too many pellets are "suffocated" the flame;
-Thermostat or thermostat of pellet fuel hopper alarmed.
4. BLOCK_FI/NO START: start when no flame within a maximum of 15 min., or if the ignition temperature is not reached.
Distinguished two reasons:
No flam
Check whether the combustion chamber is mounted in the correct position and is well cleaned;
Check operation of the ignition;
Check the room temperature. If it is lower than 3оС, do manual ignition;
Appears flame, but the display shows BLOCK_FI / NO Start
Check by the installer whether the thermocouple is undamaged;
Setting the starting temperature in parameters.
5. Power failure: off is due to a problem with the power supply. Check the electrical connections and check for voltage drops.
6. FAULT /RC: off when the thermocouple is damaged or switched off.
Check connections of the thermocouple. Check operation with “cold test”.
7. SMOKE OС/HIGH: off due to exceeding the maximum temperature of the flue gases. The problem can be caused due to any of
the following reasons:
-The type of wood pellets;
-Anomaly in the withdrawal of the flue gases;
-Blocked exit flue gases;
-Improper installation;
-Problem in the electric motor of the fume extractor.
8. H2O TEMPALARM: off when the water temperature exceeds 90°C. The reason could be the following:
-The heating system is too small. Ask the installer to activate the ECO function;
-Block. Check and clean the pipes of the integral boiler, combustion chamber and exhaust flue pipes.
9. VERIFIC/AIR FLOW: start is due to loss of vacuum, as the speed sensor of flue gases registers insufficient airflow for combustion.
The reason for this could be:
-Open or insufficiently airtight lid or door;
-Problems with the supply of air or exhaust;
-The combustion chamber is blocked or sensor airflow is dirty. Clean it with compressed air.
The alarm can also occur during ignition.
10. „BATTERY CHECK”: pellet stove does not stop working, but the error is displayed. Replace the battery of the electronic control
system.
11. The wood pellets do not enter into combustion chamber: There are several reasons:
-Up to auger do not reach wood pellets. Load wood pellets by pressing the (+) and (-) simultaneously.
-The wood pellets are blocked in the pellet fuel hopper. Use a vacuum cleaner to clean the pellet fuel hopper.
-The gear motor of the auger is damaged. Error display.
-Thermostat of the pellet fuel hopper has interrupted power supply. Check overheating by using a tester.
-Thermostat has interrupted power supply. Check if there is a liquid into the integral boiler. After removing the cap,
press the button of the thermostat to reset it.
Contact installation before relighting!
Note: All warnings will remain displayed on the display until button (0/1) is pressed. Do not use pellet stove until they fix the
problem. It is very important to inform the installer for indications from the display.

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12. The control panel is off: check the power supply. Check the fuse. Check the ribbon cable.
13. Water is not hot enough: Clean the integral boiler.
14. CHECKLIST.
Location and installation:
-Ventilation of the room;
-Only the flue outlet of the pellet stove is connected to the chimney;
-Connecting flues pipes have a horizontal section with a length of 2 m, minimum slope of 3%, not more than two
curves at 90° and a vertical section with a length of less than 1.5 m;
-Connecting flues pipes are made of suitable material. It is recommended stainless steel;
-Heated capacity is properly calculated in accordance with the efficiency of radiators and required power in kW;
-Heating system has to be implemented in accordance with current regulations and laws.
Operation:
-Well dried and of good quality wood pellets. Diameter of Ø 6 mm and maximum moisture content of 8%;
-Chimney, connecting flue pipes and combustion chamber are clean;
-The cleaning elements move every day;
-The pipes of the integral boiler and all parts of the combustion chamber are clean;
-Flue outlet is cleaned;
-The system is vented;
-The pressure is from 1 bar to 1.5 bar. Check the pressure gauge.
-
15. Frequently Asked Questions.
The following answers are tentative. For more details, use the instruction manual.
What is needed to prepare and do before installing the pellet stove?
Chimney with a diameter of at least 100 mm.
Opening for fresh air with a cross section not less than 80 cm2.
¾" connections for input and output to the heating system.
¾" drainage connections for hydraulic safety valve.
¾" connection for filling the system.
Power supply 230V (+/- 10%), 50Hz.
Can pellet stove to operate without water?
NO. Using pellet stove without water leads to damage.
Does the pellet stove radiate hot air?
NO. The heat from the combustion chamber is transferred to the integral boiler. A very small portion of heat is released
in the room, where it is installed pellet stove in the form of radial radiation from glass. It is recommended to have a radiator in this
room.
Can the inlet and outlet of the integral boiler to be connected directly to the radiators?
NO. As in all boilers, they must be connected to a collector from which the water is distributed to the radiators.
Does pellet stove provide hot water for sanitary purposes?
Provides opportunity by mounting a serpentine in the boiler for hot sanitary water.
Can flue gases bring directly out through the wall?
NO. Removal must be in accordance with existing standards. For proper operation of the pellet stove the chimney (metal
or masonry) must be a minimum of 1.5 meters higher than the top of the roof. It must provide protection from wind.
Does it need to make a hole for fresh air in the room?
Yes, to updated combustion air. Fume extractor pulls air from the room to the combustion chamber.
What settings does the control panel of pellet stove need?
Setting the desired temperature of the water in the heating system. Pellet stove will regulate their power to that
temperature. For small systems can be used ECO mode in which pellet stove starts and shutdowns after the water temperature in
the heating system is reached. The installer must make the appropriate setting.
How often should you clean the combustion chamber?
Before each ignition of the pellet stove, but only when it is turned off and cold.
After cleaning the pipes of the integral boiler.

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May you clean the pellet fuel hopper with a vacuum cleaner?
Yes, at least once a month or if the pellet stove has not worked for a long time.
Can you use other types of fuel than wood pellets?
NO. Pellet stove is designed to work with wood pellets with a diameter of Ø 6 mm. The use of another type of fuel leads
to damage.

10.2016
INSTRUCTION MANUAL for installation and operation of pellet stove VITTORIA В*
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