2016-06-03 15:54 3/9 Manual - VE.Direct to Bluetooth Smart dongle
Victron Energy - http://www.victronenergy.com/live/
already contains valid firmware, it will fall back to normal operation after 30 seconds.
Blue LED Red LED Dongle state Connection State Remark
On On VE.Direct gateway Disabled
VE.Direct communication
problem.
The dongle will not advertise
itself so
it will not be visible in
VictronConnect.
Slow blinking Off VE.Direct gateway Not connected
On Off VE.Direct gateway Connected
Double flash Double flash VE.Direct gateway Clearing pin
Fast blinking Fast blinking Firmware update Not connected Red and Blue LED Alternating
On Slow blinking Firmware update Connected
On Faster blinking Firmware update Uploading
Fast blinking Off Firmware update Programming
Troubleshooting
I don't see my product in the discovery screen
Only one phone or tablet can be connected to a dongle at the same time. Make sure no other
●
devices are connected to the dongle, and try again.
The dongle does not support all Victron products. Check if your Victron product is listed in the
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section above.
The dongle is powered via the VE.Direct cable connection. Make sure the dongle is connected to a
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supported device and the LEDs blink when connecting the cable or power is turned on.
I cannot connect to the dongle
Make sure you are close enough to the dongle. In open space, a distance of up to approximately 20
●
meters should work.
Connection issues might be caused by an incorrect Bluetooth pairing. Try re-pairing by first
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removing the pairing from the phone: go to your phone's Settings, then click Bluetooth. Click the
(i)-icon next to any “VE.Direct LE” device and click “Forget This Device”. Then, open the
VictronConnect app again and pull down the Discovery screen to rediscover products. Set the
dongle in pairing mode by clicking the button on the dongle, then click the Victron product in the
app's Discovery screen. Confirm the pairing and you should now be connected to the dongle.
My dongle has a VE.Direct communication problem. What should I do?
Assure that the product it is connected to is working properly.
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Try to disconnect the dongle and reconnect to the same product.
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Try to connect the dongle to a different product when available.
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Check if VictronConnect can see the device when using a VE.Direct cable connected to a PC or
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android phone
