Viewtron IP-ABX4 User manual

AI Security Camera
User Manual
Please read this instruction carefully before operating the unit and keep it for further
reference
Viewtron Models
IP-ABX4, IP-A4D, IP-A4BZ, IP-A4BL

Safety Instruction
The following symbols or words may be found in this manual.
Symbols/Words
Description
Warning
Indicates a medium or low potential hazardous situation which ,
if not avoided, will or could result in slight or moderate injury
Caution
Indicates a potential risk which, if not avoided, will or could
result in device damage, data loss, lower performance or
unexpected results
Note
Provides additional information to emphasize or supplement
important points of the text.
About the Manual
This manual is suitable for many models. All examples, screenshots, figures, charts, and
illustrations used in the manual are for reference purpose, and actual products may be
different with this Manual.
Please read this user manual carefully to ensure that you can use the device correctly
and safely.
Within the maximum scope permitted by the law, the products described in this Manual
(including hardware, software, firmware, etc.) are provided “AS IS”. The information in
this document (including URL and other Internet site reference data) is subject to
change without notice. This Manual may contain technical incorrect places or printing
errors. This information will be periodically updated, and these changes will be added
into the latest version of this Manual without prior notice.
Use of the Product
This product should not be used for illegal purposes.
The company does not allow anyone to use the Company's products to infringe the
privacy, personal information, and portrait rights of others. The user shall not use this
product for any illegal use or any prohibited use under these terms, conditions, and
declarations. When using this product, the user shall not damage, disable, overload or
obstruct any of the hardware of this product in any way, or interfere with the use of this
product by any other users. Also, the user should not attempt to use the product or the
software, by hacking, stealing the password, or any other means.
Electrical Safety

This product is intended to be supplied by a Listed Power Unit, marked with 'Limited
Power Source', 'LPS' on unit, output rated minimum 12V/2 Aor POE 48V/ 350mA or
AC24V (depending on models), no more than 2000m altitude of operation and Tma=60
Deg.C.
As for the modes with PoE function, the function of the ITE being investigated to IEC
60950-1 standard is considered not likely to require connection to an Ethernet network
with outside plant routing, including campus environment and the ITE is to be
connected only to PoE networks without routing to the outside plant.
Improper handling and/or installation could run the risk of fire or electrical shock.
The product must be grounded to reduce the risk of electric shock.
Warning: Wear anti-static gloves or discharge static electricity before removing the
bubble or cover of the camera.
Caution: Do not provide two power supply sources at the same time for the device
unless otherwise specified; it may result in device damage!
Environment
Heavy stress, violent vibration or exposure to water is not allowed during transportation,
storage and installation.
Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this
may damage the image sensor.
Keep away from heat sources such as radiators, heat registers, stove, etc.
Do not expose the product to the direct airflow from an air conditioner.
Do not place the device in a damp, dusty extremely hot or cold environment, or the
locations with strong electromagnetic radiation or unstable lighting.
Make sure that no reflective surface is too close to the camera lens. The IR light from
the camera may reflect back into the lens, resulting in image blur.
Operation and Daily Maintenance
There are no user-serviceable parts inside. Please contact the nearest service center if the
product does not work properly.
Please shut down the device and then unplug the power cable before you begin any
maintenance work.
Warning: All the examination and repair work should be done by qualified personnel.
Do not touch the CMOS sensor optic component. You can use a blower to clean the dust
on the lens surface.
Always use the dry soft cloth to clean the device. If there is too much dust, use a cloth
cleaning (such as using cloth) may result in poor IR functionality and/or IR reflection.
Dome cover is an optical device, please don't touch or wipe the cover surface directly
during installation and use. For dust, use oil-free soft brush or hair dryer to remove it
gently; for grease or finger print, use oil-free cotton cloth or paper soaked with detergent
to wipe from the lens center outward. Change the cloth and wipe several times if it is
not clean enough.

Privacy Protection
When installing cameras in public areas, a warning notice shall be given in a reasonable
and effective manner and clarify the monitoring range.
As the device user or data controller, you might collect the personal data of others, such as
face, car plate number, etc. As a result, you shall implement reasonable and necessary
measures to protect the legitimate rights and interests of other people, avoiding data leakage,
improper use, including but not limited to, setting up access control, providing clear and
visible notice to inform people of the existence of the surveillance area, providing required
contact information and so on.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or
other damages resulting from cyber attack, hacker attack, virus inspection, or other internet
security risks; however, Our company will provide timely technical support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
Regularly change the passwords of your devices to ensure that only authorized users can
access the system (recommended time is 90 days).
It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
If you add multiple users, please limit functions of guest accounts.
If you enable UPnP, it will automatically try to forward ports in your router or modem. It

is really very convenient for users, but this will increase the risk of data leakage when the
system automatically forwards ports. Disabling UPnP is recommended when the function is
not used in real applications.
Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
1. FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
2. FCC conditions:
This device complies with part 15 of the FCC Rules. Operation of this product is subject
the following two conditions:
This device may not cause harmful interface.
This device must accept any interference received, including interference that may cause
undesired operation.
RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.

2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of
WEEE, the improvement of collection, treatment and recycling of electronics at
the end of their life is essential. Therefore, the product marked with this symbol
must be disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging
waste and environmental protection. The packaging and packaging waste of the product in
this manual refers to must be disposed of at designated collection points for proper recycling
and environmental protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and
Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.

Table of Contents
1Introduction ...................................................................................................................1
2Network Connection......................................................................................................2
2.1 LAN...................................................................................................................2
2.1.1 Access through IP-Tool ............................................................................2
2.1.2 Directly Access through IE.......................................................................4
2.2 WAN..................................................................................................................6
3Live View........................................................................................................................9
4Network Camera Configuration.................................................................................12
4.1 System Configuration ......................................................................................12
4.1.1 Basic Information ...................................................................................12
4.1.2 Date and Time ........................................................................................12
4.1.3 Local Config...........................................................................................13
4.1.4 Storage....................................................................................................14
4.2 Image Configuration........................................................................................16
4.2.1 Display Configuration ............................................................................16
4.2.2 Video / Audio Configuration..................................................................19
4.2.3 OSD Configuration.................................................................................20
4.2.4 Video Mask ............................................................................................21
4.2.5 ROI Configuration..................................................................................22
4.2.6 Lens Control...........................................................................................23
4.3 PTZ Configuration...........................................................................................24
4.4 Alarm Configuration........................................................................................24
4.4.1 Motion Detection....................................................................................24
4.4.2 Exception Alarm.....................................................................................26
4.4.3 Alarm In .................................................................................................28
4.4.4 Alarm Out...............................................................................................29
4.4.5 Alarm Server ..........................................................................................30
4.5 Event Configuration.........................................................................................30
4.5.1 Object Abandoned/Missing.....................................................................30
4.5.2 Video Exception .....................................................................................32
4.5.3 Line Crossing..........................................................................................34
4.5.4 Region Intrusion.....................................................................................36
4.5.5 Region Entrance .....................................................................................38
4.5.6 Region Exiting........................................................................................38
4.5.7 Target Counting by Line.........................................................................38
4.5.8 Target Counting by Area.........................................................................41
4.5.9 Face Detection........................................................................................43
4.5.10 Heat Map................................................................................................47
4.5.11 Video Metadata.......................................................................................48
4.6 Network Configuration....................................................................................50

Network Camera User Manual
4.6.1 TCP/IP....................................................................................................50
4.6.2 Port .........................................................................................................52
4.6.3 Server Configuration ..............................................................................52
4.6.4 Onvif.......................................................................................................53
4.6.5 DDNS.....................................................................................................53
4.6.6 SNMP.....................................................................................................54
4.6.7 802.1x.....................................................................................................55
4.6.8 RTSP.......................................................................................................56
4.6.9 RTMP .....................................................................................................57
4.6.10 UPNP......................................................................................................57
4.6.11 Email ......................................................................................................58
4.6.12 FTP.........................................................................................................59
4.6.13 HTTP POST ...........................................................................................61
4.6.14 HTTPS....................................................................................................61
4.6.15 QoS.........................................................................................................62
4.6.16 TS Multicast ...........................................................................................63
4.7 Security Configuration.....................................................................................63
4.7.1 User Configuration .................................................................................63
4.7.2 Online User.............................................................................................65
4.7.3 Block and Allow Lists ............................................................................66
4.7.4 Security Management.............................................................................66
4.8 Maintenance Configuration..............................................................................67
4.8.1 Backup and Restore................................................................................67
4.8.2 Reboot ....................................................................................................68
4.8.3 Upgrade ..................................................................................................68
4.8.4 Operation Log.........................................................................................68
5Search ...........................................................................................................................69
5.1 Image Search ...................................................................................................69
5.2 Video Search....................................................................................................71
5.2.1 Local Video Search.................................................................................71
5.2.2 SD Card Video Search............................................................................72
Appendix................................................................................................................................74
Appendix 1 Troubleshooting ................................................................................................74

1
Network Camera User Manual
1Introduction
Main Features
ICR auto switch, true day/night
3D DNR, WDR
BLC, Defog, Anti-flicker, smart IR, corridor mode
ROI coding
Face detection, line crossing/region intrusion/region entrance/region exiting
(human/vehicle classification), video exception detection, heat map, target counting, etc.
Support mobile surveillance by smart phones with iOS and Android OS
Surveillance Application

2
Network Camera User Manual
2Network Connection
System Requirement
For proper operating the product, the following requirements should be met for your
computer.
Operating System: Windows 7 Home basic or higher
CPU: 2.0GHz or higher
RAM: 1G or higher
Display: 1920*1080 resolution or higher (recommended)
Web browser: IE (plug-in required)/ Firefox/Edge/Safari/Google Chrome
It is recommended to use the latest version of these web browsers.
The menu display and operation of the camera may be slightly different by using the browser
with plug-in or without plug-in. Installing plug-in will display more functions of the camera.
Connect IP-Cam via LAN or WAN. Here only take IE browser for example. The details are as
follows:
2.1 LAN
In LAN, there are two ways to access IP-Cam: 1. access through IP-Tool; 2. directly access
through IE browser.
2.1.1 Access through IP-Tool
Network connection:
①Make sure the PC and IP-Cam are connected to the LAN and the IP-Tool is installed in the
PC from the CD.
②Double click the IP-Tool icon on the desktop to run this software as shown below: