Villeroy & Boch A7L User manual

Villeroy & Boch
OWNERS MANUAL 2019

3
QUICK REFERENCE
To assist you with the installation and maintenance
service of your new spa, please fill out the following
information and keep it on hand for future reference.
Spa Information
Spa
Model:
Serial Number:
Dealership:
Dealer’s Phone Number:
Date Purchased:
Date Installed:
Contractor Information
General
1. Name:
Telephone:
2. Name:
Telephone:
Electrician
1. Name:
Telephone:
2. Name:
Telephone:
Concrete, Decking, and Masonry
1. Name:
Telephone:
2. Name:
Telephone:
Landscaping
1. Name:
Telephone:
2. Name:
Telephone:

4
TABLE OF CONTENTS
Quick Reference:
Table of Contents:
Important Overview:
Safety Instructions:
Getting to Know Your Spa:
Equipment Compartment:
Filling Your Spa:
Design and Premium Spas:
Comfort Line Spas:
X Series Spas Control Panels:
JetPaks and Jets:
Water Care and Chemistry:
Spa Maintenance:
RCD Wiring Diagrams:
Display and Error Messages:
Troubleshooting Guide:
Limited Warranty:
3
4
5
6
9
11
12
13
17
21
24
26
28
41
42
43
45

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IMPORTANT OVERVIEW
Congratulations on your purchase of a Villeroy & Boch Premium
Line, Comfort Line, Design Line, or X Series hot tub†.
NOTE: In this document, the terms “Spa” and “Hot Tub” are
used interchangeably.Take a moment to read this manual carefully
as you set up and use your new spa. Following the instructions in
this manual will ensure the safe, secure, and timely installation and
operation of your new spa.
Carefully read this Owner’s Manual before you install your spa.
Your Villeroy & Boch Limited Warranty will be void if damage
is caused by failure to install, maintain, and operate your spa in
accordance with the recommendations contained in this Owner’s
Manual or any other printed instruction, notice or bulletin from
Villeroy & Boch. Your spa’s serial number is located both on the
base under the equipment door and the Manufacturing ID Label
located inside the equipment compartment of your spa.
For the safety of all those who utilize your spa and its surround-
ings, please make sure your spa and any adjoining installations,
including the electrical hook-up, are completed only after acquir-
ing any necessary approvals and permits from your local city and/
or country. Follow all local and national safety and wiring rules.
Some jurisdictions require certain fencing and/or self-closing and
self-latching gates to prevent accidental drowning in a pool or
spa. Your spa cover comes with a locking system which must be
utilized to ensure proper spa safety.
U.S. Patents: 7,908,684, 8,661,576, 8,881,321,
8,689,370, 8,869,469, 5,754,989, 5,987,663,
6,000,073, 6,092,246, 6,256,805, 6,543,067.
New Zealand Patent: 555112, 334,093
Australia Patent: 737,335
Canada Patents: 2,588,884, 2,260,237
Other patents pending worldwide
† Villeroy & Boch spas are available in four different
series that include the following models:
Premium Line: A9L, A8, A8L, A8D, A7, A7L,
A6L, & A5L
Comfort Line: R8L, R7, R7L, R6L & R5L
Design Line: Just Silence, Just Silence Compact
X Series: X8, X7L, X6L, X5L, & X6R
Villeroy & Boch reserves the right to change features,
specifications & design without notification and
without incurring any obligation.

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IMPORTANT SAFETY INSTRUCTIONS
Safety Instructions
When installing and using this electrical equipment, basic
safety precautions should always be followed, including the
following:
1. Read and follow all instructions:
2. WARNING: To reduce the risk of injury, do not permit
children to use this product unless closely supervised at all
times.
3. A wire connector is provided on this unit to connect a solid
copper conductor between this unit and any metal
equipment, metal enclosures of electrical equipment, metal
water pipe, or conduit within 1.5m of the unit.
4. WARNING: For products provided with a cord-
connected, ground-fault circuit-interrupter, the RCD must
be tested before each use. If the RCD fails to operate
properly, disconnect the power until the fault has been
identified and corrected.
5. DANGER: Risk of Accidental Drowning. Extreme
caution must be exercised to prevent unauthorized access by
children. To avoid accidents, ensure that children cannot use
this spa unless they are supervised at all times.
6. DANGER: Risk of Injury. e suction fittings in the spa
are sized to match the specific water flow created by the
pump. Should the need arise to replace the suction fittings or
the pump, be sure that the flow rates are compatible. Never
operate the spa if the suction fittings are broken or missing.
Do not replace a suction fitting with one rated less than the
flow rate marked on the original suction fitting.
7. DANGER: Risk of Electric Shock. Install spa at least
1.5m from all metal surfaces. A spa may be installed within
1.5m of metal surfaces if each metal surface is permanently
connected by a minimum of 8.4mm2 solid copper conductor
to the wire connector on the terminal box that is provided
for this purpose.
8. DANGER: Risk of Electric Shock. Do not permit any
electrical appliances, such as a light, telephone, radio, or television
within 1.5m of the spa. ese units DO NOT have an integral
ground fault circuit interrupter. e installation of an integral
ground fault circuit interrupter MUST be completed by a
qualified Electrician and must meet all applicable electrical codes.
9. WARNING: To Reduce the Risk of Injury:
a.Water temperature in a spa should never exceed 40˚C.
Water temperatures between 36˚C and 40˚C are
considered safe for a healthy adult. Water temperature in
excess of 40˚C may be injurious to your health. Lower
temperatures are recommended for young children and/or
when spa use exceeds 10 minutes.
b.Since excessive water temperatures have a high potential
for causing fetal damage during the early months of
pregnancy, pregnant, or possibly pregnant, women should
limit spa usage when temperatures are in excess of 38˚C.
c.Before entering the spa, measure the water temperature
with an accurate thermometer since the tolerance of water
temperature regulating devices varies.
d.e use of alcohol, drugs, or medication before or during
spa use may lead to unconsciousness with the possibility of
drowning.
e.Persons suffering from obesity or a medical history of
heart disease, low or high blood pressure, circulatory
system problems, and/or diabetes should consult a
physician before using a spa.
f. Persons using medication should consult a physician before
using a spa. Some medications may induce drowsiness while
other medication may affect heart rate, blood pressure, and/or
circulation.
10. WARNING: PEOPLE WITH INFECTIOUS
DISEASES SHOULD NOT USE A SPA OR HOT TUB.
11. WARNING: TO AVOID INJURY, EXERCISE CARE
WHEN ENTERING OR EXITING THE SPA OR
HOT TUB.
12. WARNING: DO NOT USE A SPA OR HOT TUB
IMMEDIATELY FOLLOWING STRENUOUS
EXERCISE.
13. WARNING: PROLONGED IMMERSION IN A SPA
OR HOT TUB MAY BE INJURIOUS TO YOUR
HEALTH.
14. CAUTION: MAINTAIN WATER CHEMISTRY IN
ACCORDANCE WITH MANUFACTURER’S
INSTRUCTION.
15. CAUTION: TEST THE RCD BEFORE EACH USE
OF THE SPA.
16. CAUTION: ADEQUATE DRAINAGE MUST BE
PROVIDED IF THE EQUIPMENT IS TO BE INSTALLED
IN A PIT OR INDOORS.
17. WARNING: Risk of Fatal Hyperthermia. Hyperthermia
occurs when the internal temperature of the body reaches a
level several degrees above the normal body temperature of
37˚C. e symptoms of Hyperthermia include dizziness,
lethargy, drowsiness, and fainting. e use of alcohol, drugs,
and/or medication can greatly increase the risk of fatal
Hyperthermia. e effects of Hyperthermia include:
• Unawareness of impending hazard
• Failure to perceive heat
• Failure to recognize the need to exit the spa
• Physical inability to exit the spa
• Fetal damage in pregnant women
• Unconsciousness and danger of drowning
18. WARNING: Risk of Children Drowning. Your spa cover
is not rated as a safety cover. It is always wise to keep
the spa cover securely fastened when not in use. is

7
will help discourage children from attempting to enter the
spa unsupervised.
19. WARNING: Risk of Drowning. Use caution when
bathing alone. Overexposure may cause nausea, dizziness,
and fainting.
20. CAUTION: Risk of Injury. Young children should be
supervised so that they do not play with the appliance.
21. WARNING: Risk of Injury: To avoid injury, exercise care
when entering or exiting the spa. Surfaces can be slippery
when wet. Do not step or sit on headrests or FilterCap™.
Also, keep all breakable objects away from the spa area.
22. WARNING: Risk of Injury: Short-term inhalation of
high concentrations of ozone and long-term inhalation of
low concentrations of ozone can cause serious physiological
effects.
23. CAUTION: Unauthorized Access. Secure the spa area
against unauthorized access. Make sure all spa barriers
(fences, enclosures, etc.) meet all applicable national and local
codes. Keep spa cover on and locked when it is not being
used.
24. CAUTION: Risk of Damage to Spa or Equipment. By
performing maintenance as described in this manual, the
chance of damage to your spa and its equipment will be
reduced. Never block the air vents that lead to the spa’s
equipment compartment, doing so may cause the spa to
overheat.
25. WARNING: Risk of Electric Shock or Death. Do not
operate spa during severe weather conditions (e.g. lightning,
storms, etc.).
26. CAUTION: Non-Approved Accessories. Using
accessories not approved by Villeroy & Boch could void
your warranty or cause other problems. Please consult your
authorized Villeroy & Boch Spa dealer.
27. CAUTION: Location of Your Spa. Locate your spa on a
foundation that can support the maximum filled weight of
your spa along with the weight of all the occupants using the
spa (see Site Selection and Preparation). Also, locate your
spa in an environment that can withstand repeated exposure
to water and the possibility of a major spill.
28. CAUTION: Cordage shall be replaced only with a special
cordage assembly available from the Manufacturer, its
Service Agent, or similarly qualified persons in order to
avoid a hazard.
29. WARNING: is appliance is not intended for use by
young children or infirm persons without supervision.
30. WARNING: Before obtaining access to supply terminals,
all supply circuits must be disconnected.
31. WARNING: Risk of Injury or Accidental Drowning: Do
not use spa without filters and FilterCaps™ installed. e
filters and FilterCap serve as a barrier against bodily
entrapment against the filter suction fitting(s).
32. WARNING: Risk to Infants, Elderly, and Women
Planning or Experiencing Pregnancy. Please consult your
physician if the above applies to you or anyone using the spa.

8

9
GETTING TO KNOW YOUR SPA
Spa Overview
[A7L Pictured]
Comfort Pillow
Water Feature Control Valve
Hip & Wrist Jets
Water Feature
Suction Fitting Stereo Speakers (Optional)
Auxiliary Control Pad
(Premium Line Only)
Lighted Cup holder
(Premium Line Only)
Ozone Jet
Equipment Compartment
Control Pad
Light
Calf Jets
Foot Jets
SnapCap
Drain
Filter SnapCap
Weir Door/Filter Plate

10
Spa Overview
[X7L Pictured]
Neck Jets
Neck Jet
Control Valve
Speaker (Optional)
Comfort Pillow
Water Feature Control Valve
Therapy Jets
Water Feature
Suction Fitting
Stereo Speakers
(Optional)
Cup Holder
Ozone Jet
Equipment Compartment
Control Pad
Light
Calf Jets
Foot Jets
Perimeter Lights
Drain
Weir Door/Filter Plate

11
EQUIPMENT COMPARTMENT
Safety certicate / serial number
Serial number
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CM
MY
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Equipment Compartment.pdf 1 11/28/18 10:46 AM

12
WARNING: An empty spa (spa without water in it) must not
be left exposed to sunlight as shell damage may occur. Once the spa
is unwrapped, fill spa with water immediately or shade the spa with
cover or wrapping to prevent direct exposure to sunlight.
IMPORTANT: Do not turn power on to the spa without water
in the spa. Serious damage to the pump and heater may occur.
WARNING: Make sure power is off to your spa prior to
following spa filling procedure. Failure to do so may result in
serious injury.
Step 1: Remove filter cap.
Note: Images show spa with filter plate removed for clarity.
Under normal circumstances the filter plate should not be removed.
Step 2: Remove a filter cage cap.
Step 3: Place garden hose inside the inner chamber of the filter.
Step 4: Fill spa until water level reaches the indicator line on the
top right of the filter grill. Reinstall the filter cage cap and filter
cap.
IMPORTANT: Never fill the spa with soft water unless an
appropriate mineral supplement is immediately added (see your
authorized Villeroy & Boch Dealer). If your water is extremely
hard, it is preferable to either dilute the water’s hardness by
blending the water with water from a water softener, or by the
addition of a special water softening chemical (see your authorized
Villeroy & Boch Dealer).
Step 5: Turn the power on at the spa and prime them pumps.
Check for leaks: After the spa is filled, check all fittings and
equipment in equipment compartment for signs of leakage before
turning on the spa.Turn on pump(s), once again,check for leakage.
If a leak is detected, tighten the fitting by hand. If the leak persists
contact your authorized Villeroy & Boch Dealer.
Step 6: Install Cover: e spa cover comes with tie down
straps and locking hardware that attaches the cover to the spa or
decking. If your dealer did not install the cover, refer to the Cover
Installation Instructions included with the cover.
Cover locks are an essential component for compliance with the
ASTM F1346-91 safety standard for spa covers.
Note: e spa cover is an important part of maintaining spa water
at the desired temperature. When spa is not in use, place the cover
over the spa and attach tie down straps to the locking hardware.
Control System
IMPORTANT: Your Villeroy & Boch spa is equipped with
one of 3 types of control pads. Locate the control system on your
spa by matching it with the photo provided under each control
panel section and follow the specific instructions for operation of
your specific control system.
FILLING YOUR SPA

13
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all
valves in the JetPaks and all other jets in the spa before filling to
allow as much air as possible to escape from the system during
the filling process. For details see “Filling your spa” section. After
turning the power on at the main power panel, the control panel
display will go through an initializing sequence.is sequence
displays information regarding the configuration of the hot tub
control. After a few seconds, your control will display a standard
status screen with time, jet and light status, temperature status,
operation mode, etc.
Power
Press any button to turn the keypad on. After 30 minutes without
activity it will shut off.
Priming the Pumps
After initial start-up, verify that the home status screen appears
on the panel. Pumps must be primed directly after filling to
ensure correct operation of your spa. To prime the pumps press
the “Jets 1” button once to prime in low-speed. After the
pump turns on wait a few seconds and then press “Jets 1”
again to initiate high-speed operation of Pump 1. e pump has
primed when the jets are running with water flowing from the
jets. Press the “Jets 1” button again to turn off Pump 1.
If your spa is equipped with a second jet pump repeat the priming
process for Pump 2 by pressing the “Jets 2” button once to
turn on low speed and then a second time to turn Pump 2 on
high. Each pump should run for 4-5 minutes at their highest
speed to complete priming. Prime each pump separately and turn
off before priming the next pump. Once primed, allow pumps to
run at high speed for a few minutes before shutting off.
If you have the A9L model your spa will be equipped with 3
jet pumps. To prime your A9L jet pumps press the “Jets 1”
button once to prime in filtration speed. After the pump turns
on wait a few seconds and then press “Jets 1” again to prime
the first jet pump. Wait a few seconds, press “Jets 1” again
to prime the second jet pump. Wait a few seconds, then finish
priming by pressing “Jets 1” again to prime the third jet
pump. All pumps will have primed when all jets are running at
high speed with water flowing from the jets. Once primed, allow
pumps to run at high speed for a few minutes before shutting off.
IMPORTANT: Pumps should not be allowed to run without
priming (no water flowing out of the jets) for more than 2
minutes. Under NO circumstances should a pump be allowed to
run without priming beyond the end of the 4-5 minute suggested
priming time. Doing so may cause damage to the pump(s) and
cause the system to energize the heater without water flow,
potentially resulting in an overheat condition.
NOTE: Sometimes momentarily turning the pump off and
on will help it to prime. Do not do this more than 5 times. If the
pump(s) will not prime, shut off the power to the spa and call for
service.
Once you have completed priming, the home status screen will
display the set temperature.e system requires approximately
1-2 minutes of water flowing through the heater to determine
and display the correct water temperature.
Design/Premium Line Spas
Premium Line Control
Design Line Control

14
Home/Status Screen
e Home/Status screen on your Premium or Design Line
(A1000) control shows basic statuses including: time, jet status,
light status, screen orientation, current water temperature,
heating/cooling status, spa operation mode, audio status
(optional), day/night status, and settings. Most basic functions
of operating your spa can be performed with one touch from
the Home/Status screen. In addition, any necessary error or
maintenance messages will appear at the bottom of the screen.
Start or Stop Accessories
To start or stop an accessory (jets, lights, etc.), press the associated
button. Icons will become animated when their accessory is
turned on, and inanimate when turned off. Icons on the screen
will reflect the speed or state of the devices running on your spa.
When an accessory has more than two states, press the button
once, and then again, until it reaches the desired state.
To turn on all available spa pumps in one touch press the
“Logo” button, located to the side of the main control screen.
Press the button again to turn off all available pumps.
Light Operation
Turn lights on and off using the button. Press once to turn
lights on and access the light mode menu. Select from “Interior”
or “Exterior” light zones. Use the associated “Settings” menu to
control interior light modes (flashing, fading, solid color) and/or
colors. Press the button again to turn lights off.
Screen Rotation/Mode Button
From the home status screen you may press the button to
rotate the screen 180 degrees for easier viewing from inside the
spa.
Adjusting the Set Temperature
e water temperature is displayed in the center of the home
status screen. Press the and buttons to set the desired
temperature.e set point will appear in blue. After 3 seconds
without any change to the set temperature value, the current
water temperature will reappear.
When the set value is lower than the current temperature
“Cooling to xx.x” will appear at the bottom of the screen. When
the set value is higher than the current temperature, “Heating
to xx.x” will be indicated. Normally there may be a short delay
before the heating starts, during which “Heating suspended” is
indicated under the value.
Spa Settings
e settings on the Premium and Design Line (A1000) control
pad are navigated by the use of the (Settings) button. One
press gives you access to several menus where you can manage the
specific settings of your spa. After pressing the Settings button
you may access a submenu by pressing the associated icon.
Note that if an accessory is not present in your spa configuration,
its menu will not appear. Refer to the following section to get
details about the possible settings, accessories, and their
detailed functionalities.
Water Temperature
Time
Lock
Indicator
Heating Status Indicator
Desired Temperature
Adustment
Settings
Menu
Screen
Contrast
Audio
Temperature
Menu
Invert
Screen
Lighting
Menu
Jets 1
Jets 2
Wi-Fi
Indicator
Message Center
Desired Temperature
Adjustment

15
Water Care
e Water Care submenu will help you set up your ideal
filtration and heating settings.Choose between Away from
Home, Standard/Beginner, Energy Savings, Super Energy and
Weekender, depending on your needs. Touch the Water Care
mode name to choose your setting. A confirmation message will
appear to prevent inadvertent modification of spa water care
settings. Touch the check icon to confirm your choice or touch
the X icon to decline.
In Economy mode, the set point will be reduced by 7°C*, which
means that the heating system will not be engaged unless the
temperature falls to 7°C below the spa’s set temperature.
e filtration schedule shown on the Premium or Design
(A1000) screen will apply to the main filtration pump.
Water Care Modes
Away: In Away mode the spa temperature set point will be
reduced by 7°C (see description of “Economy mode” above). Spa
will remain in Economy mode at all times of the day and all days
of the week.
Standard - Beginner: In Standard mode the spa will heat to the
set point and filter according to the spa’s standard configuration.
Spa will heat to set point at all times and all days of the week.
Energy Savings: In Energy Savings mode the spa temperature
set point will be reduced by 7°C (see description of “Economy
mode” above) during peak daytime hours. Spa will heat to normal
set point during evening hours and on the weekend.
Super Energy Savings: In Super Energy Savings mode the spa
temperature set point will be reduced by 7°C (see description of
“Economy mode” above) during peak daytime hours. Spa will
heat to normal set point during evening hours, every day of the
week.
Weekender: In Weekender mode the spa temperature set point
will be reduced by 7°C (see description of “Economy mode”
above) from Monday to Friday. Spa will heat to set point at all
times on the weekend (Saturday & Sunday).
Default Settings: e Default Settings option will restore all
Water Care modes and schedules to the spa’s default settings. You
will be asked to confirm your choice.
Modifying Water Care Schedules
To modify a Water Care category, touch the pen icon at the right
of the desired Water Care option to open the submenu.
Touch the Economy tab to change the economy setting and Filter
cycle tab for the filtration settings (or schedules). You can add
economy or filtration schedules by touching the title labeled “Add
filter cycle” or “Add economy cycle”.To delete a schedule, touch
the garbage can icon at the right of the desired function title.
Confirm your action when prompted.
You can modify the programmed schedules by selecting one
and adjusting the schedule. You have several possibilities for
the schedule (Mon-Fri, weekend, every day, or single days). e
schedules will be repeated each week. e time and duration
are set in 30-minute increments. When changes are done, press
“confirm”. If you don’t want to keep any changes, press “cancel” or
use the calendar icon to go back. Ensure that you have selected
the desired Water Care mode in the main Water Care menu.
Reminders
e Premium and Design Line (A1000) keypad can be set up to
remind you of several types of maintenance required on your spa,
including rinsing the filter, cleaning the filter, changing spa water,
and 2-year professional maintenance checks. Each task has its
own standard duration, based on normal use, or you may adjust to
fit your specific expected usage.
Access the Reminders submenu by pressing the Reminders icon
in the Settings menu.
Maintenance reminders allow you to verify the time left before
maintenance is required, as well as to reset the time once a task is
completed.
To reset a task, select it by pressing the title of the specific
reminder, then confirm when prompted. Once you have
confirmed, the task timer will be reset. You can also use the
option “Reset Reminders” to reset all the reminders.
Set Date and Time of Day
Setting the correct date and time is important for settings to
function as expected. Upon restarting your spa adjust the time
format (24 hr. or AM/PM), change the year, date, and time as
needed.
Within the Settings menu select “Date & Time” to access these
submenus.
Select “Set Date” to adjust the year, month and day. Swipe up and
down the column you want to change and select the desired value.
When you are done, touch the Settings icon to save.
Select “Set Time” to change the hour, minute and time format.
Swipe up and down the column you want to change and select
the desired value. When done, touch the Settings icon to save.
Keypad Settings
In the Keypad submenu you can change the temperature unit
settings or the language setting.
Change temperature units by touching the “Temperature Units”
title and then the desired unit of measurement.
Change the language setting by touching the “Language” title and
then selecting the desired language.

16
Standby/Lock
Standby mode allows you to service your spa. Pumps can be
stopped for 30 minutes in this mode, and will automatically
restart after. Select Standby mode by pressing the pause/standby
icon. e home/status screen and normal spa function will resume
after the 30 minute standby period.
e Lock option allows the user to partially or completely lock
the keypad. To lock the keypad select “Lock Settings” and,
when asked, select a 4-digit code. e same code will be needed
to unlock the keypad. To lock the keypad again, you will be
prompted to select another 4-digit code.
e keypad can be unlocked with a universal unlock code (3732)
or by a reset of the keypad. When Full Lock is selected, all
functions are locked. In Partial Lock, you may activate accessories,
but spa settings may not be changed.
Network
is screen allows you to connect to a Wi-Fi network such as is
used with the Cloud Control 2 (in.touch2) module (optional).
When a CloudControl2 (in.touch 2) module is detected, this
network will appear. Please refer to the CloudControl 2 manual
for specific instructions on setting up your module and network.
Miscellaneous
In the Miscellaneous submenu you can change the Warm
weather* and Info messages options.
When pumps are running, they produce heat that may increase
your water temperature. “Warm Weather” option gives you the
option to bypass the pack filtration over temperature feature.
When Warm Weather is “OFF” the filtration over-temperature
is disabled and your spa filtering will continue even if the water
temperature is high.
* Depending on spa configuration

IMPORTANT: Please do not make changes in this section
unless you are a qualified electrician.
In this section you can change the low-level configuration, as
well as modify the number of phases and the input current
value.* Please refer to the diagram on the spa control center box,
located inside of the equipment compartment, for the default
configuration of your specific spa model. Once the modification is
completed, confirm selection when asked and touch the Settings
icon to return to the Settings menu.
NOTE: On initial connection the installer is prompted for
electrical configurations. e Low-Level setting is selected by the
installer. e Phase and Amperage is set automatically. Default
settings should be confirmed by the installer to match the actual
phase and amperage at the spa’s installation location. In rare
occasions it may be necessary to adjust the Phase and Amperage
setting to match the actual service available at the installation
location using the instructions above.
* Depending on the pack configuration, a code may be required to
modify the low-level number. is code is 5555.
About
is section displays technical information about the Premium
and Design Line (A1000) control software version and applicable
revisions of the different components of your system.
Audio System Controls (Optional)
Press the Audio icon to access “in.stream 2” player controls.
If you are using a device with Bluetooth technology, it must be
connected for functions to work.*
Speakers settings: Move the sliders to adjust the Balance, Fader
and Subwoofer settings. e Fader and Subwoofer sliders will
only appear in the Speakers menu if the corresponding speakers
are available.
Source menu: To change the audio source, simply tap on the
“Audio Settings” menu and select desired audio source or device.
Note that only the sources available on the Premium or Design
Line Audio will be displayed in the source menu.
Disconnect Bluetooth: If a device with Bluetooth technology
is connected to the Premium or Design Line Audio, you can
disconnect it by pressing the Disconnect button at the bottom
of the screen. Doing so will also prevent the audio system from
automatically reconnecting to this specific device until it has been
reconnected using the device itself.
e first time you use your Bluetooth device with a Premium
or Design Line Audio system you must first “pair” or connect
your device to the spa audio system according to the standard
functionality of your specific device.* Each device must be
connected separately.
* Use code 5555 to pair.
For proper function, place your Bluetooth device within 20 feet
(6 meters) of your spa.e device should have “line of sight” to
the spa control panel / equipment door area.
NOTE: Certain house construction materials and other
obstructions can impair Bluetooth connectivity. You may need to
experiment with where to place your device for best results.

17
Track / Song Down
Volume
Slider
Track / Song Up
Power
Pause
Play
Mute
Bluetooth
Indicator
Audio
Settings
Track Information
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all
valves in the JetPaks and all other jets in the spa before filling to
allow as much air as possible to escape from the system during
the filling process. For details see “Filling your spa” section. After
turning the power on at the main power panel, the control panel
display will go through an initializing sequence.is sequence
displays information regarding the configuration of the hot tub
control. After a few seconds, your control will display a standard
status screen with time, jet and light status, temperature status,
operation mode, etc.
Power
Press any button to turn the keypad on. After 30 minutes without
activity it will shut off.
Priming the Pumps
After initial start-up, verify that the home status screen appears
on the panel. Pumps must be primed directly after filling to
ensure correct operation of your spa. To prime the pumps press
the “Jets 1” button once to prime in low-speed. After the
pump turns on wait a few seconds and then press “Jets 1”
again to initiate high-speed operation of Pump 1. e pump has
primed when the jets are running with water flowing from the
jets. Press the “Jets 1” button again to turn off Pump 1.
If your spa is equipped with a second jet pump repeat the priming
process for Pump 2 by pressing the “Jets 2” button once to
turn on low speed and then a second time to turn Pump 2 on
high. Each pump should run for 4-5 minutes at their highest
speed to complete priming. Prime each pump separately and turn
off before priming the next pump.
IMPORTANT: A pump should not be allowed to run
without priming (no water flowing out of the jets) for more than
2 minutes. Under NO circumstances should a pump be allowed
to run without priming beyond the end of the 4-5 minute
suggested priming time. Doing so may cause damage to
Comfort Line Spas

18
the pump(s) and cause the system to energize the heater without
water flow, potentially resulting in an overheat condition.
NOTE: Sometimes momentarily turning the pump off and
on will help it to prime. Do not do this more than 5 times. If the
pump(s) will not prime, shut off the power to the spa and call for
service.
Once you have completed priming, the home status screen will
display the set temperature.e system requires approximately
1-2 minutes of water flowing through the heater to determine
and display the correct water temperature.
Home/Status Screen
e Home/Status screen on your Comfort Line (R800) control
shows basic statuses including: time, jet status, light status, current
water temperature, spa operation mode, and heating/cooling
status. In addition, many of the basic functions of operating your
spa can be performed with one touch from the Home/Status
screen. In addition, any necessary error or maintenance messages
will appear at the bottom of the screen.
Start or Stop Accessories
To start or stop an accessory (jets, lights, etc.), press the associated
button. Icons will become animated when their accessory is
turned on, and inanimate when turned off. Icons on the screen
will reflect the speed or state of the devices running on your spa.
When an accessory has more than two states, press the button
until it reaches the desired state.
Light Operation
Turn lights on and off using the button. Press once to turn
lights on. Press again to turn off. Pressing the button repeatedly will
cycle through light modes and colors (flashing, fading, solid color).
Screen Rotation/Mode Button
From the home status screen you may press the button to rotate
the screen 180 degrees for easier viewing from inside the spa.
Adjusting the Set Temperature
e water temperature is displayed near the bottom of the home
status screen. Press the and buttons to set the desired
temperature.e set point will appear in blue. After 3 seconds
without any change to the set temperature value, the current
water temperature will reappear.
When the set value is lower than the current temperature
“Cooling to xx.x” will appear at the bottom of the screen. When
the set value is higher than the current temperature, “Heating to
xx.x” will be indicated. Normally there is a short delay before the
heating starts, during which “Heating suspended” is indicated
under the value.
Spa Settings
e settings on the Comfort Line (R800) control pad are
navigated by the use of the (Settings) button. One press gives
you access to several menus where you can manage the specific
settings of your spa. After pressing the Settings button you may
navigate to each submenu by pressing the and
buttons and then using the ( Jets 2/Key 2) button to
select a submenu.
Jet / Key 1
Press for jets
LOW/HIGH/OFF
Jet / Key 2
Press for jets
LOW/HIGH/OFF
(spas with
2 pumps)
Lights Toggle
Press for lights
ON/OFF
Down Button
Used to move through
menu selections
Up Button
Used to move through
menu selections
Key 5
Settings
Mode
Key 4
Key 6

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When using the Settings menu or submenus the screen will
revert back to the spa mode and Home/Status screen if no key
is pressed for 60 seconds. Note that if an accessory is not present
in your spa configuration, its menu will not appear. Refer to
the following section to get details about the possible settings,
accessories, and their detailed functionalities.
Water Care
e Water Care submenu will help you set up your ideal filtration
and heating settings. Choose from Away from Home, Standard
- Beginner, Energy saving, Super energy saving, and Weekender,
depending on your needs and preferences.
Use the ( Jets 2/Key 2) button to select your setting. A check
mark will appear within the selected icon to confirm your selected
mode.
In the descriptions of each mode below “Economy mode” means
that the set point will be reduced by 7°C*, which means that the
heating system will not be engaged unless the temperature falls to
7°C below the spa’s set temperature.
e filtration schedule shown on the screen will apply to the main
filtration pump. If your spa uses a circulation pump configured to
run 24 hours, the screen will show you the purge setting instead
of filtration. e purges are pre-programmed for a fixed number
of minutes, therefore the duration will be set to N/A on the
screen, and only the start time can be modified.
Water Care Modes
Away: In Away mode the spa temperature set point will be
reduced by 7°C (see description of “Economy mode” above). Spa
will remain in Economy mode at all times of the day and all days
of the week.
Standard - Beginner: In Standard mode the spa will heat to the
set point and filter according to the spa’s standard configuration.
Spa will heat to set point at all times and all days of the week.
Energy Savings: In Energy Savings mode the spa temperature
set point will be reduced by 7°C (see description of “Economy
mode” above) during peak daytime hours. Spa will heat to normal
set point during evening hours and on the weekend.
Super Energy Savings: In Super Energy Savings mode the spa
temperature set point will be reduced by 7°C (see description of
“Economy mode” above) during peak daytime hours. Spa will heat
to normal set point during evening hours, every day of the week.
Weekender: In Weekender mode the spa temperature set point
will be reduced by 7°C (see description of “Economy mode”
above) from Monday to Friday. Spa will heat to set point at all
times on the weekend (Saturday & Sunday).
Default Settings: e Default Settings option will restore all
Water Care modes and schedules to the spa’s default settings. You
will be asked to confirm your choice.
Modifying Water Care Schedules
To modify a Water Care mode schedule, use the lighted key to
the right of the screen (Key 5) to open the selected Water
Care menu.
You can adjust schedules using the ( Jets 2/Key 2) button
to select each menu item. Press Key 2 again to cycle to each
submenu item.
You may add a schedule to a mode by selecting the mode’s
schedule list with Key 5 (middle), scrolling down to Add, and
then selecting this option with Key 2.
To delete a schedule, press Key 4 (top) when that schedule is
selected within a specific mode’s schedule list.
You have several possibilities for setting each schedule (Mon-Fri,
weekend, every day, or single days). e schedules will be
repeated every week.e time and duration are set in 30 minute
increments. Ensure that you have selected the desired Water Care
mode in the main Water Care menu. Once you have set your
customized schedule, use the ( Jets 1/Key 1) button to go back
to the Home/Status screen.
Set Date and Time of Day
Setting the correct date and time is important for settings to
function as expected. Upon restarting your spa adjust the time
format (24 hr. or AM/PM), change the year, date, and time as
needed.
Within the Settings menu use the and buttons and
then the ( Jets 2/Key 2) button to select the Date & Time
submenu.
Use the and buttons to choose the setting that
you wish to adjust, and select it by pressing Key 2. Use the
and buttons to change the parameters, and key 2
to move between options. ( Jets 1/Key 1) will take you back
to the main Settings menu.
Adjust Keypad Settings
In this Settings submenu you can change the temperature unit,
language, display orientation, and keypad security. Within the
Settings menu use the and buttons and then the
( Jets 2/Key 2) button to select the Keypad Settings submenu.
Use the and buttons to choose the setting that you wish
to adjust, and select it by pressing Key 2. Use the and
buttons to change the parameters, and key 2 to move between
options. ( Jets 1/Key 1) will take you back to the main
Settings menu.
When you change the display orientation, the contextual options
and arrow keys adjust to the chosen orientation. e Mode
and Menu keys remain unchanged, as well as the accessory
keys in the main Spa menu.

20
You can lock the keypad by selecting one of 3 security levels:
Unlock, Partial lock, or Full lock. e Partial level locks the set
point adjustment and many options in the settings menu.e
Full level locks all keypad functions. To unlock the keypad
(either Partial or Full), press and hold the top selection key (Key
4) for 5 seconds.
Miscellaneous
In the Miscellaneous submenu you can change the Warm
weather* and Info messages options.
You may select to bypass the spa filtration over-temperature
feature. When Warm weather is “Off”, the filtration over
temperature feature is disabled. is allows the spa to continue
filtering even through the water temperature is high.
Configure the main window message center with the Info
messages submenu. When set to “Display, all information”
messages are displayed without exception. When set to “Hide”
some detailed messages are not displayed when they occur to keep
the message center simple.
* Depending on spa configuration

IMPORTANT: Please do not make changes in this section
unless you are a qualified electrician.
In this section you can change the low-level configuration, as
well as modify the number of phases and the input current
value.* Please refer to the diagram on the spa control center box,
located inside of the equipment compartment, for the default
configuration of your specific spa model.
Use the and buttons to move to the selection you want
to modify. Use Key 2 to select, and the and buttons to
move through the selections. Press Key 2 again to confirm. Please
see the techbook for your spa system for details on low-level
settings. Once you have changed the number of phases in the
menu you will be unable to use the and buttons to return
to the Low-level configuration menu. Please go back and access
the menu again. When you change to low-Level configuration
of the pack, all Comfort Line control settings will reset (same as
Factory reset feature).
NOTE: On initial connection the installer is prompted for
electrical configurations. e Low-Level setting is selected by the
installer. e Phase and Amperage is set automatically. Default
settings should be confirmed by the installer to match the actual
phase and amperage at the spa’s installation location. In rare
occasions it may be necessary to adjust the Phase and Amperage
setting to match the actual service available at the installation
location using the instructions above.
* Depending on pack configuration, a code may be required
to change the low level number, number of phases or input
current. is code is “5555”.
About
is screen displays technical information about the control
system (R800) software on your Comfort Line spa and applicable
revisions of the different components of your system.
Audio System Controls (Optional)
Press to access “in.stream 2” player controls.
If you are using a device with Bluetooth technology, it must be
connected for functions to work.*
*Use code 5555 to pair.
Note: Play/Pause functions apply only to Bluetooth source.
Change Track or station functions works with all sources except
AUX.
Turning power On/Off: Press the Power key to turn the
in.stream 2 on or off.
Selecting the source: Press the Source key to toggle between
available sources.
Play/Pause audio: Press the Play/Pause button to start or pause
the audio.
Adjusting the volume: Press the Volume Up or the Volume
Down key to increase or decrease the volume.
Changing tracks: Use the Last Track and Next Track keys to
change tracks. Note that in FM mode these functions can be
useed to change stations.
Disconnect: is option can be found under the Audio section
in the Settings menu.
Fader, Balance and Subwoofer: Fader, Balance and Subwoofer
settings can be edited under the Audio section in the Settings
menu if your in.stream 2 supports it.
e first time you use your Bluetooth device with the Comfort
Line Audio system you must first “pair” your device to the spa
audio system according to the standard pairing functionality of
your specific device. Each device must be paired separately.
For proper function, place your Bluetooth device within 20 feet
(6 meters) of your spa.e device should have “line of sight” to
the spa control panel / equipment door area.
NOTE: Certain house construction materials and other
obstructions can impair Bluetooth connectivity. You may need to
experiment with where to place your device for best results.