Vionet VIOR4 User manual

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Range Owner’s Manual Rev 20190121
INSTALLATION & OPERATION MANUAL
GAS RANGES
GAS RANGES WITH GRIDDLES
For Models:
This manual contains important information regarding your VIONET unit. Please read the
manual thoroughly prior to equipment set-up and operation maintenance. Failure to comply
with regular maintenance guidelines outlined in the manual may void the warranty. Improper
installation, adjustment, alteration, service or maintenance can cause property damage,
injury or death. Read this manual thoroughly before installing or servicing this equipment.
MUST READ!
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

Congratulations! You have purchased one of the finest pieces ofcommercial cooking equipment
on the market. You will find that your new equipment, like all VIONET equipment, has been
designed and manufactured tomeet the toughest standards in the industry. Each piece of VIONET
equipment iscarefully engineered and designs are verified through laboratory tests and field
installations. With proper care and field maintenance, you will experience years ofreliable, trouble-
free operation. For best results, read this manual carefully.
Thank you for purchasing and using our product. All the information and guidelines of this user’s
manual comply with certain applicable regulations, which come out from our long-term accumulated
knowledge and experience as well as current project development situations. Should you have any
question, please do not hesitate to contact as shown in back cover page of this manual.
For safety purpose and efficient operation, please make this document available to users for
reference. Do have them to read this manual carefully before they carry out any action on this device,
especially when starting.
The manufacturer declines any responsibility in the event users do not follow the instructions
or guidelines stated here.
The user’s manual should be placed close to the device, in convenience of users’ reading before
operation. We have the full authority to reserve the further technical changes of the device, in the
scope of further performance improvement characteristic development.
FIRE HAZARD FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
Keep area around appliances free and clear of combustibles.
Purchaser of equipment must post in a prominent location, detailed instructions to be
followed in the event the operator smells gas. Obtain the instructions from the local gas
supplier
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Range Owner’s Manual Rev 20190121
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Table of Contents
Functional Introduction---------------------------------------------------------------------Page 4
Specification & Diagrams -----------------------------------------------------------------Page 5
Installation-------------------------------------------------------------------------------------Page 8
Precautions & Recommendations ------------------------------------------------------Page 8
Operation--------------------------------------------------------------------------------------Page 9
Routine Inspection --------------------------------------------------------------------------Page 12
Cleaning & Maintenance ------------------------------------------------------------------Page 12
Failure Analysis & Trouble Shooting---------------------------------------------------Page 14
Warranty Information-----------------------------------------------------------------------Page 15
Any self-modification, wrong installation, adjustment or maintenance can lead to property loss
or casualty. Please contact the manufacturer for any adjustment or maintenance, and have the
work done by a trained & qualified person.
For your safety sake, please keep the machine away from any liquid, gas or other object which
is flammable or explosive.
This appliance should not be operated by those who have physiological, perceptual or mental
disabilities or those who have insufficient experience or knowledge (including children). Only in
conditions of being given sufficient supervision & guarantee of personal safety, as well as
proper instructions & guidance, those who were mentioned above can make some particular
operation of this device.
Keep children away from the device.
Preserve this manual safely. When passing on/selling the device to a third party, the manuals
must be handed over along with the device. All users must operate the device complying with
the user’s manual and related safety guidelines.
If the appliance is placed near walls, partitions or kitchen furniture and the like, it is advisable
to make these facilities with non-combustible material, otherwise cover them with non-
combustible heat-resistant material, and pay attention to fire prevention regulations.
The appliance should be installed in a well-ventilated area with exhausting facilities, which may
ensure that all burnt gases produced during combustion process are completely exhausted.
The appliance is only applicable to low-pressure gas regulating valve. It may lead to loss and
casualty if other regulating valves are used.
Do not seal the screw on the gas valve with seal welding.
Fire warning: If you smell the gas, please keep away from fire. Do not light up any device or
touch the electronic switch. Do not use any phone in the building either. Close the main gas
valve immediately and call the professional personnel to maintain it. Operation or improperly
maintained will lead to large gas leakage or deflagration easily. The manufacturer will not bear
any responsibility for fire accidents caused by improper operation or maintenance.
FIRE, INJURY or DEATH HAZARD
This equipment must be installed by a qualified installer in accordance with all federal, state and
local codes. Failure to install this equipment properly can result in injury or death.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Specification
VIOR4 VIOR6 VIOR10
Model
VIOR4 VIOR6, VIOR6-12, VIOR6-24 VIOR10, VIOR10-24
Dimension
24” X 32.5” X 24.75”
36” X 32.5” X 24.75”
60” X 32.5” X 24.75”
Oven
Capacity
20.5”W X 26”D X 14”H
26.75”W x 25.75”D x 14”H
(2)
26.75”W x 25.75”D x 14”H
BTU Oven
30,000 BTU
30,000 BTU
30,000 BTU
BTU Burner
4 x 30,000 BTU
6 X 30,000 BTU
10 X 20,000 BTU
BTU Griddle
N/A
-12 1 X 20,000 BTU
-24 2 X 20,000 BTU
-24 2 X 20,000 BTU
GAS
PRESSURE
NATURAL
4.0” W/C
LPG
10.0” W/C
NATURAL
4.0” W/C
LPG
10.0” W/C
NATURAL
4.0” W/C
LPG
10.0” W/C
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

5
Range Owner’s Manual Rev 20190121
INSTALLATION
NOTE: it is vital that the purchaser of this equipment post in a prominent location instructions to be
followed in the event that the user smells gas. This information shall be obtained by consulting the
local gas supplier. The purchaser of this equipment must post in a prominent location.
1. Read this manual thoroughly before installation and operation. DONOT proceed with
installation and operation if you have any questions or do not understand anything inthis
manual. Contact your local representative or VIONET first.
2. Select a location for the Range that has a level, solid, nonskid surface that isnonflammable
and away from water hazards or sinks, and is in a well-lighted work area away from children
and visitors.
3. This equipment but be installed under a proper ventilation as required by local code.
*NOTICE: Local codes regarding installation and ventilation vary greatly byarea. The
National Fire Protection Association states in its NFPA 96 latest edition (see NFPA page
at the beginning of this manual) that local codes are “authority having jurisdiction” when
it comes to requirements for installation of equipment. Therefore, installation should
comply with all local codes.z
4. Level the range with a spirit level on the oven rack. The height can be adjusted by the
adjustable feet.The adjustable feet have an adjustment ofone inch. Do not slide unit with legs
mounted. Lift ifnecessary to move unit. Do not sway or tilt during operation.
5. The supplied gas pressure regulator isfactory set at 10”L.P Gas or 4” Natural Gas.
6. THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACE
ONLY.Noncombustible clearances: 6” sides (152 mm), 6” rear (152 mm), 6” floor (102 mm).
7. Do not obstruct the flow of combustion and ventilation air under the unit by the legs or behind
the unit by the flue. Donot place objects between the bottom ofthe unit and the counter top.
8. There must be adequate clearance for removal of the front panel. All major parts except the
burners are removable through the front ifthe gas isdisconnected.
9. Amanual gas valve should be installed upstream the device where is easyto be reached
before installation in the event of an emergency to shut of the fuel supply tothe range.
10. It may be necessary toadjust the balance off gas volume and air supply to each burner. This
must be done by and authorized service technician.
11. Pipe threading compound must be resistant to the action of liquefied petroleum gas. DONOT
USE TEFLONTAPE.
The installation of this appliance must conform to local codes, or in the absence of local
codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane
Installation Code, CSA B149.1, as applicable.
•The appliance and its individual shut off valve must be disconnected from the gas supply
piping system during any pressure testing of that system at test pressures in excess of ½ PSI
(3.5kPa).
•The appliance must be isolated from the gas supply piping system by closing its individual
manual shut off valve during any pressure testing of the gas supply piping system at test
pressures equal to less than ½ PSI (3.5kPa).
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Gas Piping: Gas piping shall be of such size and so installed as to provide a supply of gas sufficient
to meet the full gas input of the appliance. If the
appliance is to be connected to existing piping, it
should be checked to determine if it has adequate
capacity. Joint compound (pipe dope) should be
used sparingly and only on the male threads of the
pipe joints. Such compounds must be resistant to the
action of Liquefied Propane (LP) gases.
Regulator information: ¾” NPT (National Pipe
Thread) inlet and outlet; factory adjusted for ten
(10”) inch Water Column (WC) LP Gas standard and may be converted by qualified personnel tobe
used for Natural at five (5”) Water Column pressure.
Prior to connecting the regulator, check the incoming line pressure. The regulator can only withstand
a maximum pressure of½ PSI (14” WC). Ifthe line pressure is beyond this limit, a step down
regulator before the regulator provided will be required. The arrow forged into the bottom ofthe
regulator body shows gas flow direction, and should point downstream to the appliance.
CAUTION: Any loose dirt or metal particles, which are allowed to enter the gas lines on this
appliance, will damage the valve and affect its operation. When installing this appliance, all pipe and
fittings must be free from any internal contaminates. Itisrecommended that a “drip leg” be installed
in-line before the regulator. See diagram above.
Manual Shut Off Valve: Amanual shut off valve should be installed upstream from the manifold,
within four (4) feet, (1.2M) ofthe appliance and in a position where it can be reached in the event of
an emergency.
Checking For Gas Leaks: Using a gas leak detector or a soapy water solution is recommended for
locating gas leaks. Matches, candle flame, or other sources ofignition shall not be used for this
purpose. Check entire piping system for leaks.
DO NOT use an open flame to check for leaks. Check all gas piping for leaks with a soap and water
solution before operating the unit.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Notable Cautions:
Installation, operator and maintenance of this device should be operated by professional
personnel or qualified people.
Please keep the integrity of the appliance and remove the outer packing. If you have any
questions, call the manufacturer and stop using the appliance. In case of danger, keep the
packing materials away from children. (Plastic bags, nails etc.)
Upon first use, the duration of ignition may be a little longer due to the air existing in the new
pipe. If the ignition cannot be lit up, turn off the gas valve and wait 3 minutes to allow unused
gas to dissipate.
Do not use gas that is not applicable for this range. Neither does high pressure regulating
valve nor medium pressure regulating valve. Make sure that the gas supply is the same as the
gas that the device allows to use. If not, please stop using.
During operation, do not leave unattended.
This product is a commercial machine that needs to be operated by trained or professional
personnel. This unit is not applicable for home or residential use.
This device is for commercial use only, not applicable for other usage.
Do not sway or tilt during operation.
Do not dismantle or self-modify the device. Dismantlement modification may cause damage to
the appliance and WILL VOID THE WARRANTY.
Do not pat the product or put any heavy objects onto it. Abnormal operation may cause
damage and danger.
Do not obstruct the exhaust vent, which will cause damage to the appliance and do harm to
your health.
High surface temperature may cause burns. Do not touch the appliance with hands directly
due to high temperature during or after operation. In case of burns, do not move the device if it
is still hot.
Do not spray the device with water directly. Clean the stainless steel surface regularly to
prevent damage caused by surface oxidation and chemical reaction. Always clean with the
grain.
Do not deface the control panel with hard or sharp objects.
If the device is malfunctioning, turn off the gas main valve upstream to the device and contact
the manufacturer to repair. For warranty service call 866-417-6140
Do not put any flammable objects (e.g. towel etc.) anywhere of the surface, or it may cause
fire.
After using, please turn off the gas valve immediately.
If any gas leakage is found, please turn off the gas valve and open the window to ventilate. Do
not turn the power and switches on or off. Please reuse them after maintenance.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
OPERATION
Control Panel:
Burner Knobs Crumb Tray Pilot Adjustment Valves
Top Burners:
1. Connect the gas supply and ignite the pilot flame with a lighter. If the device is stopped using
for a long time or first used, it is normal that the duration of ignition may be a little longer (about two or
three minutes).
2. Turn the corresponding valve knob of burner counter clockwise, the burner will be ignited. If
the knob is aligned with the round dot on the panel, the flame is Max. To set the flame to Min, rotate
counterclockwise to the Min flame position.
3. After using, turn off the main burner. To shut down, rotate the knob clockwise to origin position.
4. If not using the device, please turn off all the burner valves.
Operating the Griddle – Pilot Lighting Instructions for MANUALLY CONTROLLED GRIDDLES
Before operating Griddle, it should be checked to see that is sitting level. Adjust the feet to level the Griddle. Be sure the
catch tray had been properly placed.
Manual Griddle Knob
The pilot light on the appliance has been set at the factory. Each burner has a pilot light.
1. Make sure all knobs are in the “OFF” position.
2. The main gas valve should be “CLOSED/OFF” for five (5) minutes prior to lighting plots to
clear any existing gas. (Main gas valve is supplied by others.)
3. Turn “ON or OPEN” the main gas valve to the unit.
4. Light and hold an ignition source (match) at the pilots. When the flame is established, remove the ignition source.
Repeat this step for each burner as each burner has its own individual pilot. The pilot can be reached through the
holes in the front of the unit.
5. Turn each burner knob “ON”. If the burners do not ignite promptly, turn the knobs “OFF”. From the opening in the
front panel, use a screwdriver and turn the pilot valve screw counterclockwise, which will increase the flame
height and repeat step 4.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
If the pilot flame appears large than necessary, turn it down and retest the burner ignition. The pilot flame should
be as small as possible but large enough to guarantee reliable ignition of the burners when the knobs are turned
to “ON”. In the holes located in the front panel are pilot valve adjustments. Use a screwdriver to turn the valve to
adjust the flame height to your desired level.
All burners are lit from constantly burning pilots. Turning the valve to the desired flame height is all that is
required to put the unit in service.
Igniting the Burner
To ignite the burner, turn knob to the “ON” position, then back off to the desired flame level. The range of adjustment is
virtually infinite between “ON” and “OFF”. On the Thermostat controlled griddle, turn the knob to the desired temperature
and allow it to preheat for approximately fifteen (15) minutes. (*Be sure the griddle plate has been properly season before
attempting to cook). The space between the legs at the bottom admits combustion air. DO NOT BLOCK THIS SPACE.
All burners are lit from a constantly burning pilots. Turning the valve to the desired flame height is all that is required to put
the unit in service. Or if thermostatically controlled, simply set to the desired temperature.
Do not permit fans to blow directly at the unit. Whenever possible, avoid open windows next to the unit’s sides or back.
Avoid wall type fans which create air cross-currents within a room.
It is also necessary that sufficient air should be allowed to enter the room to compensate for the amount of air removed by
any ventilation system. Otherwise, a subnormal atmospheric pressure will occur, affecting operation and causing
undesirable working conditions.
A properly designed and installed hood will act as the heart of the ventilation system for the room or area in which the unit
is installed, and will leave the unit independent of changing draft conditions.
NOTE: It may be necessary to adjust the balance of gas, volume, and air supply to each burner. This must be done by an
authorized service technician.
SEASONING THE GRIDDLE
Be sure to start with a clean Griddle surface. Pour small amount of high quality cooking oil to the griddle plate (about one
ounce (30 cc) per square foot of surface. Spread the oil over the entire griddle surface with a clean cloth to create a thin
film. Turn on the griddle to the lowest flame height or the lowest setting on the dial if it is a thermostatically controlled
griddle, and allow to heat for approximately 30 minutes. As the griddle is heating it will be necessary to spread the oil over
the griddle surface to prevent it from drying. Repeat this process 2 to 3 times gradually increasing the flame height each,
on the burner until the griddle has a slick, mirror-like surface. This process will take 1 ½ to 2 hours.
Note: Each time the griddle is cleaned with SOAP and WATER, the seasoning is removed and this process must be
repeated.
Note: If the process occurs too fast the griddle surface may turn a light bluish tint in color. The tint does not hurt the
griddle surface. You should allow the surface to cool and start over.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
OPERATING THE GRIDDLE
Turn the burners on about 15-20 minutes before cooking for preheating. Set the knobs to the desired flame height.
NOTE: On Manually Operated Griddles there is NO TEMPERATURE CONTROL, you the operator must maintain
temperature by increasing or decreasing the flame height as required.
Each valve controls the gas flow to the burner to bring that area of the griddle up to the desired temperature. If different
temperature settings are to be used, adjoining areas should be set to progressively higher temperatures using the lowest
temperature on the outside burners. A uniform and systematic approach to the loading of the unit will produce the most
consistent product results.
OPERATING THE OVEN:
1. Before using, please clean the oven and range completely. Remove all the packing materials and film. Before
cleaning the stainless steel accessories, please make sure that the used detergent contains no corrosive
substance and suits to the stainless steel surface cleaning. Then dry the range with clean cloth.
2. For first use, the duration of ignition may be a little longer due to the air existing in the new pipe. It cannot be
ignited until all the air is exhausted.
3. Burn Off Period. When first using, it is normal there is unpleasant odor and smoke. (Make sure that the smell
is not caused by gas leakage.) In fact, that is produced by overheating of the insulating material and oil
residue during the manufacturing process. Set the temperature to 450°F and allow to heat until the smell is
gone and oven stops smoking. Then use as normal.
4. During ignition, please open the kick plate below the door downward, press down the knob and
rotate it counter clockwise to , and press down. Ignite the pilot flame with lighter via the ignition
hole.
5. After the pilot flame is ignited, press the knob for more than 20 seconds to heat up the
thermocouple. If the ignition is out when you loosen the knob, repeat this operation.
6. By-Pass Setting: With the oven cold or at room temperature turn the dial to 300°F and observe the burner
flame. Allow to heat for approximately 5 minutes, turn the dial to the lowest setting and observe the burner
blame. There should now be a small, but stable flame on the burner,
approximately 1/8” high.
If not,turn the by-pass screw located on the oven thermostat at the six o’clock position, to obtain the lowest,
stable flame on the burner.
7. Keep rotating the temperature control knob counter clockwise to ignite the main burner of the oven. Select
appropriate temperature according to food requirement. The oven temperature can be controlled between
200°F and 600°F.
Note: If the gas type needs to be changed from LPG to NG,the nozzles of main burner and pilot flame should be
replaced.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Routine Inspection
It is necessary to checking the range daily. Check the range regularly can avoid any serious accident
and expensive damage. Stop using if user feels that there are some problems in normal operation of
the range. Check the situation of the range before or after each use.
Before using: Is the range tilted? Is the control panel damaged?
During using: Is there a strange smell or vibration noise? Is the burner flame normal? Any flash back
in burner or lifting flames?
Cleaning & Maintenance
Before cleaning, please turn off the range and the gas valve upstream.
Please clean the burners and tray for crumbs and debris regularly.
Clean the stainless steel surface with warm soap-suds every day and rinse it completely. (Do not spray
the range directly with water. Especially when hot, damage will occur.)
During cleaning, do not clean the stainless steel surface with abrasive detergent, brush or scraper etc.
The residual iron scale may cause rusting. Scrub it according to direction of grain. Do not clean the
surface with chlorine cleanser (bleach, hydrochloric acid etc.) even though these products are diluted.
Do not clean the floor where the device locates with corrosive substance (e.g. KCL).
Clean the dirt on the burners and baffle regularly.
Do not modify the ventilation volume needed during combustion.
Accumulation of substances containing acidic ingredient, e.g. vinegar, lemon juice, spices, salt etc.
Thus, please keep these substances away from long contacting with the stainless steel accessories.
Vapor of acid solution will damage the surface of the device seriously.
A complete cleaning every day will ensure a good service and extend the service life of the device.
Clean the device with a wet towel containing suds or detergent, rinse it with clear water and dry it with
clean cloth. Do not clean the device with steel brush, which may cause rust..
Splotch and abrasion of the stainless steel surface: Scrape and black stain can be removed plastic
scouring pad such as Scotch Brite®. During cleaning, the direction should be the same as the
polishing, always rub with the grain on the stainless steel.
Rusting on Cast Iron Cooking Grate: To remove the rusting, remove cast iron grate and clean with wire
brush. Wash in warm soapy water and immediately dry thoroughly. Lightly coat the cooking grate with
food grade cooking oil.
To avoid rusting of the device, please make sure that the residual salt inside or outside the device is
cleared away.
After cleaning, to avoid short-time incomplete combustion, the fire hole of the burner should be clean
and unblocked.
If not going to use the device at any period of time, please turn off all gas valve and the gas valve
upstream. (Note: the standing pilot will go out.)
If not going to use the device for a long time, please clean the stainless steel surface with a stainless
steel cleanser and soft cloth.
90% of the device is metals (stainless steel, iron, aluminum, galvanized metal sheet) which can be
recycled by an appointed treatment plant according to environmental standards of the equipment
installation countries. (No littering!)
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Recommended Cleaning of the Griddle
•
•DO NOT use any abrasive or flammable cleaning fluids.
•DO NOT hose down, immerse, or pressure wash any part of the Griddle, excluding the catch tray.
NEVER use a scrubber pad (on all exterior surfaces, except the griddle plate), steel wool or abrasive material, or cleaners
containing chlorine, iodine and ammonia, or bromine chemicals as these will deteriorate the stainless steel and shorten
the life of the unit.
It takes very little time and effort to keep the Griddle attractive and performing at top efficiency. Wait until the griddle is
cool after the unit had been turned off. Please follow the cleaning steps below:
PART
REQUIRED ACTION
FREQUENCY
Body
Use a clean cloth and a non-abrasive cleaner to clean the stainless steel
body of the Griddle.
Wipe the polished areas with a soft cloth. Daily
Back and
Side
Splashes
Thoroughly clean. Wipe with clean, warm medley soapy water then re-wipe
splashes with a damp cloth. Daily
Controls
Unit should be turned off when not in use.
It is recommended that the unit be disconnected from the gas supply by
closing the main gas valve. Use a clean cloth to wipe any grease or debris
from the control knobs.
Daily
Griddle
Plate
Clean surface with a grill pad or metal spatula.
•Clean the griddle surface thoroughly. If necessary, use a griddle
stone or grill pad. (If a griddle stone is not used correctly it will
damage the Griddle surface).
•Rub with the grain of the metal while the griddle is still warm. A mild
soap may be used on the plate surface to help clean it.
•Remove all soap and debris thoroughly; wipe with a clean, damp
cloth.
•The plate should then be covered with a thin film of oil to prevent
rusting.
•Clean stainless surfaces with a damp cloth and polish with a soft
dry cloth. To remove discoloration, use a nonabrasive cleaner.
•After each “weekly” cleaning, the griddle must be seasoned again.
If the griddle usage is very high, the “weekly” cleaning procedures
may be done more often than once a week. The use of ice on the
griddle plate to cool may damage the plate.
Daily
&
Weekly
Catch Tray Once the unit has cooled, remove the catch tray and discard the waste,
grease, debris and crumbs.
CAUTION: If the catch tray is permitted to fill too high, grease/debris is
likely to accumulate under the unit.
This catch tray/drawer is removed by pulling forward.
USE CAUTION WHEN REMOVING!
As Needed
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

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Range Owner’s Manual Rev 20190121
Trouble Shooting
Symptoms
Causes
Solutions
The pilot flame cannot be
ignited.
1. The gas pressure is not
enough.
2.
The nozzle is blocked.
3.
Connection of the
thermocouple is loose.
4.
The thermocouple is defective.
5.
The gas control valve is
malfunctioning.
1. Adjust the relieve valve to get a
proper pressure.
2.
Unblock the nozzle.
3.
Tighten the thermocouple.
4.
Replace the thermocouple
5.
Please replace the gas control
valve.
The pilot flame is on but
the main burner will not
ignite
1. The gas pressure is not
adequate.
2.
The main burner orifice is
blocked.
3.
The gas control valve is
defective.
1. With the use of a manometer,
adjust the pressure regulator to
the proper pressure setting on
the data tag.
2.
Unblock the burner orifice.
3.
Replace the gas control valve.
It has a “Pop” sound when
gas supply is turned off.
1. The burner orifice is not the
correct size for the type of gas
being supplied to the range.
2.
The air shutter is not adjust
properly.
3.
The gas pressure is too low.
4.
The gas supply connection is
not the correct size.
1. Check the orifice size to be sure
it is correct for the gas supply.
2.
Adjust the air shutter on the
burner.
3.
With the use of a manometer,
adjust the pressure regulator to
the proper pressure setting on
the data tag.
4.
Verify that the connection type is
at least ¾” inside diameter and
of commercial grade. Check with
your installer for correction.
Burners have yellow tips
and creating black soot.
1. The burner orifice is not the
correct size for the type of gas
being supplied to the range.
2.
The air shutter is not adjusted
properly.
3.
The gas pressure is too low.
4.
The volume of gas being
supplied to too low.
1. Check the orifice size to be sure
it is correct for the gas supply.
2.
Adjust the air shutter on the
burner.
3.
With the use of a manometer,
adjust the pressure regulator to
the proper pressure setting on
the data tag.
4.
Verify that the connection type is
at least ¾” inside diameter and
of commercial grade. Check with
your installer for correction.
The above trouble shooting guide are for reference only. If any failure occurs, please stop using, and
inform the professional technicians to check and repair. Safety is first and maintenance should be
done after the power supply and gas supply are shut down.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

14
Range Owner’s Manual Rev 20190121
VIONET GAS RANGE
GAS RANGES
GAS RANGES WITH GRIDDLES
A product with the VIONET name incorporates the best in durability and low maintenance. We
all
recognize, however, that replacement parts and occasional professional service may be
necessary
to extend the useful life of this unit. When service is needed, contact an VIONET
Authorized Service
Agency, or your dealer. To avoid confusion, always refer to the Model Number,
Serial Number, and
Type of your unit.
As continued product improvement is a policy of Vionet, specifications are subject to change.
8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com
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