visiplex VS2500 PageCall Installation and operating instructions

VS2500 PageCall Compact Paging Center
User's Manual / Installation Guide
Version 1.1
VISIPLEX, INC. 2008

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VS2500 PageCall Compact Paging Center
Copyright
The product described in this manual includes copyrighted Visiplex computer programs stored in
semiconductor memories. As such these programs may not be copied or reproduced in any
manner without the express written permission of Visiplex, Inc.
Disclaimer
The information within this document has been carefully checked and is believed to be entirely
reliable. However, no responsibility is assumed for inaccuracies. Visiplex, Inc. reserves the right
to make changes to any products herein to improve reliability, function, or design.
Copyright ©VISIPLEX, INC. Vernon Hills, IL 2008
Notice to User Regarding Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in residential areas is likely to cause harmful interference in which case the user will be
required to correct the interference at their expense.

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Table of Contents
INTRODUCTION 4
Standard Features of the VS2500 5
Optional Features of the VS2500 5
Encoder Options 5
Transceiver Options 5
Service Options 5
PROGRAMMING THE VS2500 6
GENERAL SCREEN INFORMATION 6
Page Menu 6
Send a Page 6
Page By Phone Option 7
MENUS AND PROGRAMMING MENUS 7
Menu A – Single Alarm Programming 7
Menu B – Administration Menu 8
Menu C – Multiple Alarm Point Programming 9
Menu D – Alarm Point Monitoring 9
Programming Pagers into VS2500 9
Setting Up Group Paging 10
Reset Database 10
PABXDemoScript 10
VS2500 INSTALLATION 11
Remote (external) Transmitter System 11
Telephone Line Interface Option 11
Alarm Contact Inputs 11
System Password 11
APPENDIX A 12
Transceiver Options 12
Portable Radio Option 12
APPENDIX B 12
Service Options 12
SPECIFICATIONS 13
VS2500 Menu and Programming Quick Reference Sheets 15 -17

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The Visiplex VS2500 PageCall is a powerful
microprocessor based desktop paging system
capable of addressing 1000 pagers. It consists of a
fully featured encoder with a 2 line by 16-character
LCD display and a numeric keypad mounted in an
attractively styled housing and a 2-watt internal
transmitter. The VS2500 is compatible with the
Visiplex series of transmitters ranging from 2 to 200
watts. A 2 or 4-watt transmitter can be installed
internally at the factory. Larger transmitters are
accommodated on an external (remote) basis. Non-
Visiplex transmitters can also be used with the
VS2500. Some connect on a standard basis; others
may require a local to tone control adapter (consult Visiplex).
• 2 lines by 16 characters LCD display
• Numeric keypad, plus four Alpha menu keys
• Can page Alphanumeric and Numeric pagers
• 512 or1200 baud rate selections for each POCSAG pager
• Desk or wall mount
• Single RJ-45, RS232 serial connection
• 48 dry contact or analog alarm point inputs with user programmable alphanumeric
messages using Windows™ based programming software
• Built-in memory battery backup
• 1000 fully user configurable pager database
• Built-in real time clock
• 1 year factory warranty
Introduction
Standard Features of the VS2500

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The VS2500 desktop encoder has extraordinary capabilities beyond the standard features.
These options may be classified in 3 basic categories. These are: Encoder, RF, and Service.
Each of these categories is listed below with the available features. In addition, customization is
possible (consult your Visiplex Sales Representative with your special requirements).
• An internal modem for Wide Area Paging and dial in remote access
• A telephone line interface (RJ-11) for remote synthesized voice prompt and alarm input
status
• A second RS-232 (RJ-45) serial port interface to enable Fire/Alarm, Nurse Call, and local
systems to interface with the VS2500
• Input expansion modules (48 or 96 each)
• Software interface for Audio/Visual Nurse Call Systems (Transitions interface/flash mode
input)
• Synthesized voice prompt to enable voice alarm notification for two-way radios, voice
pagers, and telephones
• Printed Reports Package
• Transition Interface (Flash mode input for Audio Visual nurse call systems)
• Event Controlled Relay Module to activate or deactivate electronic equipment
• Internal 100mW Digital Transmitter
• Internal 2-Watt Digital Transmitter
• Internal 4-Watt Digital Transmitter
• Remote high power 10-200 watt transmitters
For more information about radio transceiver, see also Appendix A.
• Advance replacement service agreement
• Person to Person Dedicated Technical Support
Optional Features of the VS2500
Encoder Options
Transceiver Options
Service Options:

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Prior to any VS2500 programming, make sure all the connections to power and the external (if
used) transmitter are done properly. Refer to the installation section for more details.
The VS2500 menu screens that require data entry are made up of a series of visual prompts.
The prompt for each field appears on the top line of each screen.
The page menu appears soon after the VS2500 is turned on. The menu, shown below, is used
for sending a page to a pager or accessing the Programming and Administration Menus.
Enter a pager number to send a page
Press the corresponding letter key to advance to each of the Menus.
When entering the pager number, the leading zeros can be ignored. For instance, to page
pager #002, you can enter 002, 02 or 2. Any of the three will alert pager 002 in the database. If
the leading zeros are not entered, the # key must be entered after the pager number. After
entering the pager number, the next screen will automatically display:
If the pager is a numeric pager, you may enter up to a 16-digit numeric message now. A 16-
digit message will be sent automatically upon entering the 16th digit. If less than 16-digits are
entered, you must press the # key to send your message. If the pager is a tone only/vibrate
only pager, the page will be sent immediately after entering the pager number.
If your VS2500 unit has the optional Page by Phone feature, the paging process is as follows:
1. Call the VS2500 paging system analog extension from any standard touch-tone
telephone.
2. When the system answers you will hear the voice prompt “Enter Pager Number”. After the
voice prompt, enter the pager number.
3. If the pager type is numeric or alphanumeric, you will hear a second voice prompt “Enter
Message” The user may enter a numeric message using the telephone keypad. If this is a
tone only pager, you will hear “page sent” because no data entry is needed.
General Screen Information
Page Menu
PAGE TO: 11:55
Send A Page
Page By Phone
ENTER MESSAGE:
_

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4. To end any message, press the # key or hang up.
5. After the page is sent, the system will prompt, “page sent”.
To access each menu, select the corresponding letter key on the keypad.
Enter Password: 2500
Enter Input Number: Enter alarm point number 001-048, you wish to program.
Select Input type: (1-4) or (5-8)**, followed by the #key
1: Dry Contact, Normally Open (N.O.)
2: Dry Contact, Normally Closed (N.C)
3: Voltage, High – Low
4. Voltage, Low – High
5. Pulsing, High – Low
6. Pulsing, Low – High
7. Double Mode, Low
8. Double Mode, High
Double Mode – System will activate alarm on either pulse or steady voltage change.
** Options 5-8 must have been originally requested upon system purchase (Option VS1577)
IF USING VOLTAGE INPUT TYPE (3-8) ONLY:
Select threshold level: 000 (-24V) to 230 (+24V), followed by the #key
The threshold level can best be described as the voltage level at which
the system will sense a change in state. For example, if your threshold
level is +12V, once the voltage on the alarm point goes above or below
that level, the system will sense a change in state.
Select Activation Plan: 0 or 1, followed by the # key
1: Always Active (Default)
0: Non-Active
Enter three-digit pager ID to send alarm message to, followed by the #key.
Enter three-digit pager ID you wish to send a cancel message to (000 – No Page), followed by the #
key.
Select Number of Repeat Pages: 0-3, followed by the #key.
0: No Repeat (Default)
1: Up to Four Times
2: Up to Ten Times
3: Until Cancelled
Select Length of Input Delay: 0-3, followed by the # key.
0: No Delay (Default)
1: 10 Seconds
2: 30 Seconds
3: 120 Seconds
If using a VS1508 Relay Module, select which relay corresponds with the alarm point.
Press the # key to move to next option.
Menus and Programming Options
Menu A – Single Alarm Programming

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Update Changes? Press # key to save, or * key to escape without saving.
Enter Input Number: Enter the next alarm point you wish to program, or press the *key to exit.
Enter Password: 2500
Select Option:
1: Pager Programming
2: Enter new time
3: View Last Message
4: Paging coverage Test Mode
Sends test page every thirty seconds to pager 100.
5-6: Not used
7: Preprogrammed Messages List
Press the #key to scroll messages
8: Reset All Data? Press # key to reset system, or * to escape.
WARNING: All alarm point programming will be lost!
9: Com Port Baud Rates and Parity Settings*
1. 300, 7E1
2. 300, 8N1
3. 1200, 7E1
4. 1200, 8N1
5. 2400, 7E1
6. 2400, 8N1
7. 9600, 7E1
8. 9600, 8N1
*Change will affect both com ports, they cannot be programmed separately.
0: Factory Settings
Menu B – Administration Menu

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From Menu B, select option 1
Pager To Edit:
Enter three-digit pager ID number (001-999)
Pager Cap code:
Enter the seven-digit cap code from the back of the pager.
Pager Type: (Select pager type 1-4), followed by the #key.
1: Alpha pager
2: Numeric pager
3: Voice pager
4: Tone Only pager
Pager Format: (Select format 1-4), followed by the #key.
1: Pocsag (Most common)
2:Golay
3: Two-Tone
4: 5/6 Tone
Pager Mode: (Select Mode 1-9), followed by the # key.
1: 512 bps, Mode – 0
2: 512 bps, Mode – 1
3: 512 bps, Mode – 2
4: 512 bps, Mode – 3
5: 1200 bps, Mode – 0
6: 1200 bps, Mode – 1
7: 1200 bps, Mode – 2
8: 1200 bps, Mode – 3
9: 2400 bps, Mode – 1
Pager Group: (Designate which group, if any, pager belongs in), followed by the #key.
Pager to Edit: Repeat above steps to program next pager.
If finished programming pagers, press *key twice.
Enter Password: 2500
From Input: Enter alarm point number you wish to being programming
To Input Number: Enter alarm point number you wish to end programming
Input Type: Begin programming alarm points as you would a single alarm point, refer to Menu A above.
The system will then show the status of the alarm point and voltage on the alarm point.
Once the alarm point is tripped, the status and voltage will both change.
Press * to enter different alarm point to view, or ** to exit menu D.
Menu C – Multiple Alarm Point Programming Menu
Menu D – Alarm Point Monitoring
Programming Pagers Into VS2500

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The Reset Database feature deletes all information stored in the VS2500 database, including all
pager information and all pre-programmed alarm messages.
Selecting <8> in the Administration menu will bring the next screen:
If you are sure you want to reset the database, hit the #(pound) key to confirm. Any other key
will exit the Database Reset mode. After confirmation the unit screen will confirm that all system
data was cleared.
CAUTION: Selecting the Reset Database option deletes all system information. Do
not select this option unless you are sure you want to lose all information on
pagers as well as all preprogrammed messages. You may want to transcribe this
information to paper first, or use the optional PC software (page 14) to backup the
data to a computer.
♦ Telephone Input With Voice Prompt Option allows access to the paging system from a touch
tone telephone. This feature works as follows: Dial the system PABX access code. This is a
special extension number assigned in a phone system for connecting to the VS2500 telephone
access port. You will hear the following voice prompts (or similar):
A. To send a numeric or voice message:
System: Please enter pager number
User: Enters three digit pager number
System: Please enter message / Please wait & please speak message (if voice pager)
User: Enters call back number . Press #(pound) or hang up to send the message.
Note: If an invalid pager number is entered, the system voice will respond “Invalid
pager..” (or similar)
RESET DATABASE:
A
RE YOU SURE?
PABX Demo Script
Resetting the Database

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Connect the VS2500 paging encoder to the external Visiplex transmitter as follows: Supply a
4-wire cable terminated with a male RJ-45 connector. Plug the male RJ-45 connector into the
female RJ-45 (RS232) connector, shown above. Use caution when connecting the cable to the
paging unit to avoid damaging the connector.
The transmitter end of the cable (male DB-25) should be connected at the back of the
transmitter unit to the jack labeled Transmitter Input (female DB-25). Plug the antenna coax
cable or the Rubber Duck antenna into the RF-OUT coax jack at the back of the transmitter unit.
Plug the power cord supplied with your external transmitter to the back of the transmitter box
and the other end into a 120VAC wall outlet. Turn the transmitter power switch (located on the
back of the transmitter box) to ON. Note: Contact Visiplex tech support for connections to non-
Visiplex transmitters.
Connect the RJ-11 PHONE input to your RJ-11 analog telephone extension. If you need to
initiate a page from an off premise location, be certain that you can dial this telephone extension
from the outside. VS2500 is limited to a single telephone input.
The VS2500 paging encoder has a standard of 48 alarm inputs (J1 and J2) to allow connection
of remote analog contact closures. Connect to the alarms by whatever means is appropriate for
your installation. The software to program the VS2500 and alarm inputs is required to program
alphanumeric alarm input messages.
The VS2500 Administration Menu factory set password is 2500.
For Remote (external) Transmitter System
Telephone Line Interface Option
Alarm Contact Inputs
System Password

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Transceiver Options
♦ Internal 2-watt transmitter with rubber duck antenna (standard in VS2500)
♦ Internal 4-watt transmitter with rubber duck antenna (optional in VS2500).
♦ External Visiplex transmitters from 10-150 watts are available to meet most applications.
Certain hard to cover buildings or areas within a building may require the use of both low power
and high power transmitter(s) or multiple low power transmitters. Remote transmitters require
two twisted shielded pair between the VS2500 and transmitter. Use 22 or 24 gauge wire.
♦ Various antennae are avialable that are suitable for most applications. Fiberglass encased
antennas, mounted externally and connected to the transmitter provides paging coverage both
inside a building and for some distance away from the facility. How far (miles) that a system will
page depends on several things such as; antenna height, transmitter power and area
topography. These parameters and others combine to determine the paging coverage of a
system. Other antenna are designed for use within a building. The magnetic mount antenna,
for example, is the ideal cost effective way to extend paging coverage beyond that of the
standard rubber duck antenna within a building.
♦ Coaxial cable is used to connect the transmitter output to the antenna. The length of the
coaxial cable should be kept as short as possible to minimize the loss of signal. To keep power
losses to an absolute minimum, mount the transmitter as close to the outside antenna as
possible. Do not, for example, coil up 100 feet of coaxial cable to go 20 feet. One half of your
transmitter output power will be lost in 100 feet of coaxial cable. The type of coaxial cable
supplied by Visiplex is LMR-400. This is similar to, but of better quality (less loss) than RG-8U
coaxial cable.
Service Options
Visiplex systems are covered by a one year factory warranty. Factory warranty means repairs
will be performed at Visiplex. Warranty does not cover loss, physical, lightning, water damage,
etc. Since this is a factory warranty, the equipment must be sent to Visiplex for repair.
If this level of service is not satisfactory, Visiplex offers an Advanced Replacement program as
follows:
• You need to purchase an Advanced Replacement Service Policy. (P.O. needed)
• Separate P.O. for the repair of your defective system
• Note: Parts are not covered under the Advanced Replacement Service Policy.
• Visiplex will ship you (Overnight) an Advanced Replacement unit identical to the one in the field.
• Ship us the defective unit. Visiplex will repair it and return it to you within 10 business days, if
possible.
• You must return the Advanced Replacement unit to Visiplex within 30 days, otherwise you will
be invoiced for the full cost of the replacement unit.
♦ Pagers are covered by a factory one year parts, 120 days labor warranty unless the 3 year
extended warranty had been purchased at the same time as the pagers. Again, warranty or
extended warranty does not cover loss, physical or water damage, etc.
Appendix A
Appendix B

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SPECIFICATIONS
Operating Temperature Range: 0 to +40° C
Storage Temperature Range: -10 to +60° C
Operating Humidity Range: 10 to 65 %
Frequency Range: 403-433 MHz
438-470 MHz
Data Rate (RF): 500-2400 BPS
Speaker Audio Level: 500mW
Page Types: Tone alert, Tone & Voice,
Numeric, Alphanumeric
Two-Way Types: PL, Carrier-Squelch
Power Supply Input: 90 - 250 VAC
Weight: 2 lbs.
Dimensions: 7 ½” wide x 5” deep x 1¾” high
RF Power Output: VS2500-2 2.0 W minimum
VS2500-4 4.0 W minimum
Modulation: ± 3.5 kHz (data page)
±5.0kHz(voice)
± 3.5 kHz (tone page)
Frequency Stability: Within ± 0.0025% from -30° to +60° C (+25° C ref.)
FM Noise: At least 40dB below ± 3.0 kHz deviation at 1000 Hz
Spurious & Harmonic Frequencies: 75 db
General
Internal Transmitter

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RECEIVER, UHF:
Frequency Stability: (30C to +60 C at +25 C reference)
+0.00025%
Sensitivity (12 dB SINAD): 0.35 µV max
Intermodulation (EIA SINAD): 70 dBm
Channel Spacing: 25 kHz
Adjacent Channel Selectivity (EIA): 70 dB
Modulation Acceptance: +5.0 kHz, min.
Spurious Rejection: EIA: 75 dB CEPT: 70 dB
Image Rejection: EIA: 60 dB CEPT: 70 dB
Input impedance: Off-Hook AC 600 ohm nominal
Telephone Audio: DTMF Receive Level Dynamic Range: -26 dBm min.
DTMF Receive Frequencies Tone nominal +/- 1.5%
and +/- 2 Hz; 697,770,852,941,1209,1336,1477 and
1633.
Telephone Line Type: Line level (end to end station level ) DTMF capability
FCC Registration Number: GOX KS1000
Tele
p
hone
RF Modules

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VS2500 MENU AND PROGRAMMING
QUICK REFERENCE GUIDE

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Menus and Programming Quick Reference Sheets
To access each menu, select the corresponding letter key on the keypad
Menu A – Single Alarm Programming
Enter Password: 2500
Enter Input Number: Enter alarm point number 001-048 you wish to program.
Select Input type: (1-4) or (5-8)**, followed by the #key
1: Dry Contact, Normally Open (N.O.)
2: Dry Contact, Normally Closed (N.C)
3: Voltage, High – Low
4. Voltage, Low – High
5. Pulsing, High – Low
6. Pulsing, Low – High
7. Double Mode, Low
8. Double Mode, High
Double Mode – System will activate alarm on either pulse or steady voltage change.
** Options 5-8 must have been originally requested upon system purchase (Option VS1577)
IF USING VOLTAGE INPUT TYPE (3-8) ONLY:
Select threshold level: 000 (-24V) to 230 (+24V), followed by the #key
The threshold level can best be described as the voltage level at which the system will
sense a change in state. For example, if your threshold level is +12V, once the voltage
on the alarm point goes above or below that level, the system will sense a change in
state.
Select Activation Plan: 0 or 1, followed by the # key
1: Always Active (Default)
0: Non-Active
Enter three-digit pager ID to send message to, followed by the #key.
Enter three-digit pager ID you wish to send a cancel message to (000 – No Page), followed by the #key.
Select Number of Repeat Pages: 0-3, followed by the #key.
0: No Repeat (Default)
1: Up to Four Times
2: Up to Ten Times
3: Until Cancelled
Select Length of Input Delay: 0-3, followed by the # key.
0: No Delay (Default)
1: 10 Seconds
2: 30 Seconds
3: 120 Seconds
If using a VS1508 Relay Module, select which relay corresponds with the alarm point.
Press the # key to move to next option.
Update Changes? Press # key to save, or * key to escape without saving.
Enter Input Number: Enter the next alarm point you wish to program, or press the *key to exit.

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Menu B – Administration
Enter Password: 2500
Select Option:
1: Pager Programming
Enter three-digit pager ID
Enter seven-digit pager cap code (address)
Select pager type, followed by the # key
1: Alphanumeric
2: Numeric
3: Voice
4: Tone Only Page
Select pager format, followed by the # key
1: POCSAG
2: GOLAY
3: TWO TONE
4: 5/6 TONE
Select pager BPS and Mode, followed by the # key
1 – 4: 512 BPS, Mode 0-3
5 – 8: 1200 BPS, Mode 0-3
9 – 0: 2400 BPS, Mode 1-2
Enter Pager Group (if applicable), followed by the # key
2: Enter new time
3: View Last Message
4: Send Coverage Test Page to Pager 100 every 30 seconds
5 – 6: Not used
7. View Preprogrammed Messages
8: Reset All Data? Press # key to reset system.
WARNING: All alarm point programming will be lost!
9: Com Port Baud Rates and Parity Settings*
1: 300, 7E1
2: 300, 8N1
3: 1200, 7E1
4: 1200, 8N1
5: 2400, 7E1
6: 2400, 8N1
7: 9600, 7E1
8: 9600, 8N1
0: Factory Settings
Menu C – Multiple Alarm Point Programming
Enter Password: 2500
From Input: Enter three-digit alarm point number you wish to being programming
To Input Number: Enter three-digit alarm point number you wish to end programming
Input Type: Begin programming alarm points as you would a single alarm point, refer to Menu A above.
Menu D – Alarm Point Monitoring
Enter Alarm Point you wish to view.
The system will then show the status of the alarm point and voltage on the alarm point.
Once the alarm point is tripped, the status and voltage will both change.
NOTE: A page will not be sent while in Monitoring Mode. Once you exit Menu D, all pages will be sent.
Press * to enter different alarm point to view, or ** to exit menu D.