visual engineering MFR 4K User manual

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 1
MFR 4K
User Guide for the
MFR 4K PTZ Camera

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 2
Change History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warranty and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
On Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Purge Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Sub-Zero Start Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Conguring the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• Comm Port Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• Motor Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
• Video Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Table of Contents

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 3
Change History
Warranty and Support
All Visual Engineering products are supplied as standard with a 12 month ‘Return to Base’ warranty.
Please note: Any unauthorised product disassembly, modication or the removal of tamper
proof labels will void the warranty.
In the event of a suspected product failure, users should contact the Visual Engineering support
team on the telephone number [phone] or please email us at:
[email protected]
Should the fault persist or if the support team are unable to resolve the fault, it may be necessary
to return the equipment.
Equipment should only be returned using the RMA (Returns Management Authorisation) process.
Users should contact the support team on the above number and request an RMA number.
Version Date Change Summary Author
v1.0 17/9/2019 New Edition Release RE
v1.1 13/3/2020 Sub-Zero Start Up Update RE

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 4
Introduction
The MFR 4K is a very rugged PTZ camera environmentally sealed for use in harsh environments.
It incorporates a camera with a 4x Full HD resolution and a 20x optical zoom lens supporting a 70°
wide angle of view.
It is capable of outputting Quad Full HD, Full HD or lower video resolutions via a water proof HDMI
connector.
To ensure it retains performance and clear optics across a wide range of changing environmental
conditions it is a hermetically sealed and can be purged with either dry air or nitrogen.
It incorporates an internal heater system to ensure reliable operation if the camera is powered up
in sub-zero temperatures.
It has absolute position feedback and therefore has the ability to self correct its actual position if
external forces act upon it.
It also oers eight user preset settings that can be saved allowing PTZ framing and camera racking
proles to be easily recalled.
The pan and tilt drive trains are actuated by gearless stepper motors, reducing the operational
noise to a minimum.
Pan and tilt speeds are zoom factor corrected, giving ne control over the entire range of the lens
with pan speeds up to 100º per second.
Remote control of the camera and motor drives is via Sony Visca or PelcoD protocols over RS232 or
RS485 serial connections.
Power and data to the camera is via its Fischer minimax connector.
The outer casing is manufactured from aluminium. All external mating surfaces are gasket sealed
to maintain its IP68 rating.

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 5
Connections
The MFR 4K kit includes a power comms break out cable, part number 110-3562.
The cable assembly connects to the Fischer MiniMax connector on the base of the camera.
All signals are then split out to their relevant connectors.
The connections are described below.
Connector Signal
BNC Unused
Connector Signal
Micro USB Comms
EXT 232 232 Comms
DC Coax Power
RJ45 Unused
MFR 4K communications are supported via the micro
USB and the EXT 232 connectors.
The EXT 232 connector supports RS232 comms, the
pinout of the connector is described on the right.
RS232 Comms
RX (to cam)
TX (from cam)
GND

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 6
Power Comms
Cable connector.
HDMI
weatherproof
connector.
On Screen Display
On start up the
OSD video overlay
reports the
camera’s current:
Temperature
Humidity
Dew Point
This information
can be used
to monitor the
performance of
the camera and its
hermetic seal.
The camera features a purge port which is
used to purge the camera with either dry air
or nitrogen.
If a camera is suspected of having a
compromised air tight seal it may be
necessary to repeat the purge process.
In this instance contact Visual Engineering
on how to proceed:
[email protected]
Purge Port

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 7
Sub-Zero Start Up
If the MFR 4K camera is powered on at temperatures below -15°C the primary and secondary
heaters will both be enabled.
The camera will remain powered down until the internal temperature rises above -15°C
Once the internal temperature rises above -15°C the camera will start up, the primary heater will
turn o, keeping only the secondary heater turned on.
The secondary heater will remain on until the internal temperature rises above -5°C.
During use the secondary heater will toggle on/o between -5°C and -15°C to continually regulate
the internal temperature.
Powering on in sub-zero temperatures
The MFR 4K camera has an internal heating system so if it is switched on in sub-zero temperatures
it will start up in a controlled method so as to ensure reliable operation.

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 8
Conguring the Camera
The MFR 4K can be congured for a specic user prole, to include; communications settings,
motor control and video format. Once congured the camera will retain the settings.
The camera is congured using a menu structure on its control interface which is only accessible
at power on. To access the control menu it is necessary to connect the camera to a serial comms
software application, such as TeraTerm set to 9600 baud 8n1.
• Connect the power comms cable to a USB
port on a PC.
• Open the serial comms application
• Re-power the camera, a > will appear and
shortly after !
• As soon as the ! appears type ‘v’ ‘e’ in quick
succession.
• The Main Menu shown on the right will then
be displayed.
• Select the required option.
• The function of each option are described
in the tables that follow.
Boot Menu
Comm Port Options
Comm Port Options
Sub Menu Description Options
Mode The serial comms standard
RS485, No Parity , RS232, No Parity,
RS485, Odd Parity, RS232, Odd Parity
RS485, Even Parity, RS232, Even Parity
Baud Rate The serial comms baud rate 1200, 2400, 4800, 9600, 19200,
38400, 57600, 115200
Protocol The PTZ control protocol Auto Detect, Visca, Pelco P,
Pelco D, Forward Vision
Unit Address
The camera’s unit address, this allows
several cameras to be connected on the
same comms bus.
1, 2, 3, 4, 5, 6, 7

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 9
Motor Options
Motor Options
Sub Menu Description Options
Auto Position
Correction
Whether the camera automatically corrects
its actual position if external forces
act upon it
Disabled, Enabled
Stall Detection Detects a stall in the motor drive Disabled, Enabled
Motor Speed The speed at which the motors are driven High, Medium, Low
Hold Torque The torque force which the camera uses to
hold position High, Medium, Low
Video Options
Video Options
Sub Menu Description Options
Output Mode The output video format
4K/29.97, 4K/25, 1080p/59.94, 1080p/50,
1080i/59.94, 1080i/50, 1080p/29.97, 1080p/25,
720p/59.94, 720p/50, 480p/59.94, 480p/50
Digital Zoom If disabled only optical zoom is allowed Disabled, Enabled
On Screen
Display The OSD in the camera’s video Disabled, Enabled
Flip on Tilt
The video picture will automatically invert
when the camera head is tilted over the top
of its travel.
Disabled, Enabled

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 10
Software Control
The MFR 4K camera’s serial communication supports PelcoD, PelcoP & Sony Visca protocols.
The user may choose to use a software controller of their choice or use the VE Camera Controller.
This software application can be downloaded from the Visual Engineering website:
www.visualengineering.co.uk/supportdownload/9
The user should install the Software application on a PC. The image below shows what the software
application looks like.

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 11
It is necessary to connect the camera to a USB port on the PC. The operating system of the
computer will allocate this a COM port number. Once this connection has been made the user can
go ahead and connect the application to the COM port. In the example below the port COM3 has
been selected. Now select Connect.
Now that the software application is connected to the comms lead the functions of the software
can be used. In the example below the pan right command has been selected. This will cause the
MFR 4K camera to pan right. Similar commands for pan left, tilt up & down and zoom functions can
also be tried out using the intuitive software user interface.

MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 12
Specications
Specications
QFHD Resolution 2160p/29.97, 2160p/25 Purge Type Dry Air or Nitrogen
FHD Resolution 1080p/59.94, 1080p/50 Video Interface HDMI
Sensor 1/2.5 Type CMOS Control Protocol Visca, PelcoD
Pixels 8.51M Pan & Tilt Range 270° Tilt, Continuous Pan
Optical Zoom 20x Pan & Tilt Drive Low Noise Stepper
Digital Zoom 1.5x QFHD, 2.0x FHD Power Requirement 9-18V DC, 11.5W
Lens f=4.4mm (Wide), 88.4mm (Tele) Environmental IP68
Field of View 70° to 4° Weight 1.5kg
Sensitivity 0.06 lux, ICR O Dimensions ø115 x 196.4 mm
Image Stabilisation Enabled Casing Aluminium

Visual Engineering Technologies LTD
Kemps Farm
Stanway
Colchester
Essex Tel: [phone]
CO3 8NB Web: www.visualengineering.co.uk
UK Email: [email protected]
MFR 4K March 2020
Visual Engineering
Video solutions. Integrated
visualengineering.co.uk Page 13
Dimensions
196.4 mm
ø115 mm