
Dear customers,
By ensurng a correct and purposeful use of ths product whch you have purchased, we would lke t to delver the best
performance to you.
1- Accept the purchased product by removng t from ts carton at our sales pont and/or at the delvery to address and
checkng ts parts one by one. If any mssng materals or any breakage or damage s detected, nform the nearest Authorzed
Seller or the Authorzed Servce. In such cases, please protect the product n ts orgnal packagng.
2- Have the User Manual of the product whch you have receved wthout any mssng parts or any damages APPROVED by the
Authorzed Seller.
3- We urge you to carefully read ths gude n full before havng our product nstalled and keep t for future reference.
4- For the products offered wth a ‘Free-of-charge Installaton’ to be covered by the warranty, you must have ther nstallatons
performed by a VtrA-Artema Authorzed Servce. You wll not be charged any nstallaton fees for ths.
5- Please call the Authorzed Servce after completng the preparatons for the requred nfrastructure.
6- In the event you need servce for nstallaton, mantenance and repars;
• Ask from our seller for the telephone number of the Authorzed Servce n the area you are lvng n.
• In places where we do not have a seller , you may get the necessary nformaton from the telephone numbers gven n the
gude.
• Ask the servce personnel to dsplay ther “Vtra Artema Authorzed Servce Personnel Card”. Do not let people wthout a
personnel card perform the nstallaton
• At the completon of the process, the techncan s oblged to wrte the 'Servce Form' correctly and n detal and have you
sgn t and gve a copy to you. Please keep the 'Servce Form'.
• Some Authorzed Servces may have been shut down n tme. You can learn the most relable address from our webste at
www.vtra.com.tr , whch s contnuously updated and/or by callng our consultancy lne at 0850 311 70 70
• The tems above have great mportance for determnng people who work under the name of specal servce and who are
not Authorzed Servces. Please take note of these.
7- In case our Seller or our Authorzed Servce cannot satsfy your request or complant please contact the communcatons
means provded wthn the gude.
Sncerely yours,
GENERAL CHARACTERISTICS OF THE PRODUCT
The hghest qualty polymethylacrylate, n other words, "Acrylc" s used as the prmary materal n the producton of VtrA Acrylc
Bathtub Systems. Acrylc whch has a hgh wear resstance s preferred because t can be easly cleaned and does not host
mcroorgansms.Acrylc s known to be one of most accommodatng materals for human nature. Havng a flexble structure,
acrylc mantans ts reslence aganst mpacts and does not deform. Any small scratches whch mght occur on the surface can
easly be elmnated through polshng. Acrylc products do not lose ther shne due to a homogenous dstrbuton of color cells,
and saves the “first day appearance” over years.
The acrylc plates used n the producton of VtrA VtrA Acrylc Bathtub Systems meet the EN 263 Standards for Acrylc Plates
and are suppled from Lucte Internatonal (ICI) whch s one of the leadng producers n the word. The plates are assured aganst
wear and tear through a ten-year agng test conducted by TUBITAK.
As the Acrylc Hydromassage Bathtubs are produced n complance wth EN6035 – 1 / EN60335 -2-60 standards, Vtra meets
the TS 301-DIN 2440 standards n leg sets and EN 274 standards n flushers.
The usage lfe of the product s 10 years as per the communqué on “After-sale Servces of Industral products” publshed by TR
the Mnstry of Industry and Trade.
MATTERS REQUIRING ATTENTION DURING SHIPPING AND TRANSPORTATION
1- The products should be transported and placed accordng to the transportaton and protecton sgns found on the package.
2- Durng the forklft carrage of products shpped n crates or cardboard packagng you should make use of pallets.
3- In order to prevent products from breakng durng ther storage and protecton they should be placed n accordance wth the
drecton ndcated on the packagng and placng them on top of one another should be avoded.
4- Product parts removed from packages opened for the purpose of carryng to floors should be checked and carred n a
protected manner.
5- The protectve film cover over the product should not be removed before transportaton, nstallaton and repar transactons.
CAUTION! Chldren should be allowed to use the product only under supervson.
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• VtrA Shower Seats are under warranty for 2 years from the purchase date.
• In order that you wll benefit from “2-year warranty” applcaton please have the Warranty Certficate approved by
Intema Store or Intema Authorzed Seller from whch you purchase the shower seat or VtrA - Artema Authorzed
Servce whch nstalled your shower seat.
• In case of any problem, please contact wth the nearest VtrA-Artema Authorzed Servce.