Vivo V656IPW User manual

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User Guide
V656IPW
VoIP-DECT Telephone
General
-DECT / DECT 6.0
-SITEL Dialog RHEA platform SC14452
-Standard configuration of 1 VoIP account. Maximum of 4 VoIP accounts
-IPv4 / IPv6
-10 Non-volatile Hot Keys
-WAN port and LAN port
-Headset connectivity (check with your distributor for this option before order)
-PoE (check with your distributor for this option before order)
Server Compliance
-Asterisk / Broadsoft / Alcatel / NEC / Avaya basic call features supported
Codecs and Voice Features
-Wideband codec: G.722
-Narrowband codec: G.711μ/A, ILBC
-G.729
-VAD, CNG, AEC, PLC, AJB, AGC
-Full-duplex speakerphone with AEC

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A. Handset Key Mapping and Description
Diagram above shows the keypad mapping on the wireless handset of V656IPW.

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B. Base Unit Key Mapping and Description
Diagram above shows the keypad mapping of the base-station of V656IPW.
Key
Function Description
PAGE
To page / to locate the wireless handset
R
Call-Flash
VOL –
To decrease loudspeaker volume on the base-station
VOL +
To increase Loudspeaker volume on the base-station
HOLD
To put a call on hold
REDIAL
Last Number Redial
SPK
Speakerphone ON / OFF. Toggle
H0 –M3
Hidden Keys for Technician
M0 –M9
Pre-programmable Memory Keys

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C. Installation
1. Unpack the box and check for the following items enclosed:
a. Main unit and laminated faceplate
b. DECT Handset
c. RJ45 Ethernet cable
d. D.C. Power Adapter (check with your vendor for this item may not be included)
2. Connect one end of the Ethernet cable to the WAN port of the main unit, and the other end
to the wall Ethernet outlet
The WAN port is under the logo
3. For your computer, connect its Ethernet cable to the LAN port of the main unit
The LAN port is under the logo
D. Call Operation
(I) Initiate a Call
Using the cordless handset
1. Lift the handset from the cradle
2. Press the “Off-hook”button to get a line
3. Listen to the dial tone
4. Press the desired number or press a memory button for auto dial
5. During a call, press the “Off-hook” button to activate the hands-free function i.e.
speakerphone mode
6. To drop the call temporarily and make another call, press the flash button
7. To end the call, place the handset back on the cradle or press the “On-hook” button
Using the base unit speakerphone
1. Press speaker button, SPK. The red LED indicates that the speaker is active
2. Listen to the dial tone
3. Press the desired number or press a memory button for autodial
4. To drop the call temporarily and make another call, press the flash button
5. To end the call, press the speakerphone button again. The LED will go off
(II) Answer a Call
An audible ringing sound and the flashing LED indicates and incoming call. You may do one of the
following to answer the incoming call:
Using the wireless handset
1. Lift the cordless handset (if it’s on the cradle) to answer the call. Press the “Off-hook” button
(if it’s not on the cradle) to answer the call
2. To end the call, either place the cordless handset back on the cradle/ or press the “On--hook”
button

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Using the base unit speakerphone
1. Press the speakerphone button to answer the call.
2. To end the call, simply press the speakerphone button again. The line status LED will turn off.
(III) Redial
Using the wireless handset
1. Lift the handset and press the “Off-hook” button to get a line.
2. Press the “REDIAL” button to dial out the last dialed number from the memory.
3. To end the call, place the handset back on the cradle or press the “On-hook” button
Using the base unit speakerphone
1. Press the speakerphone button. The red LED indicates that the speakerphone is active, press the
REDIAL button to dial out the last dialed number from the memory.
2. To end the call, press the speakerphone key again. The LED will turn off.
(IV) Direct Memory Dialling
Using the wireless handset
1. Lift the handset. Press the M1 button to dial the pre-stored number from the direct memory.
2. To end the call, place the handset back on the cradle, or press the “On-hook” button
Using the base unit speakerphone
1. Press the desired memory button (one of the ten memories on the base unit). The red LED
indicates that the speakerphone goes active automatically. It dials out the pre-stored number from
the direct memory automatically.
2. To end the call, press the speakerphone key again. The LED will turn off.
(V) Call Flash
Press the FLASH button, labelled on the base unit, to switch between calls. This will put the
current call on-hold and allow to you make a call or listen to another call.
(VI) Call Hold
During conversation, press the HOLD button to place a call on hold. The other party will hear hold
music.
To deactivate the call on hold, press the HOLD button again.

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E. Volume Adjustment
(I) Ringer Volume
When V656IPW is in standby mode, press Vol+ or Vol- on the base-unit to increase or decrease the
ringing volume of the base-station respectively.
(II) Call Volume
During a hand-free call, press Vol+ or Vol- on the base-unit to increase or decrease the call volume
of the speakerphone on the base-station, respectively.
During a call on the wireless handset, press Vol+ or Vol- on the base-station to increase or decrease
the call volume of the wireless handset.
F. Message Retrieval
The Message Retrieval button named, “MSG”, can be found on both the handset and the base unit. It is
reserved as a dedicated direct memory button that allows you to retrieve a message from the mail box
by means of a single key press action. In the event of a new incoming message, the “MSG” button
lights up to alert users.
Simply press the “MSG” button on the base unit or the handset. The base unit goes off-hook and dial to
retrieve the message from the mail box automatically.
Please see section for memory programming guide.
G. WebPortal | Phone Setting Guide
The Web Portal of V656IPW can be accessed by Google Chrome, Internet Explorer and Mozilla Firefox.
(I) To Log In
You must find find out the IP Address of V656IPW in order to log on to its WebPortal for
configuration and settings.
a. To retrieve the IP Address of V656IPW
Take out the laminated faceplate carefully. You will see four hidden function keys
undernearth.
Press once the leftmost button. The IP Address is announced on the loudspeaker.
Enter http://< IP Address of V656IPW> on a web browser.
There are two levels of access: (1) "Adminstrator / Full access" and (2) "Users / Limited
access" (see below).

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The welcome page shows the hardware version and firmware date code of the model (see
below).
Figure 1 - Welcome page of the Web Portal
b. User Access
When prompt for login, enter "users" for user name, "1111" for password.
Users have limited functions and controls over the behavor of the phones.
Firmware upgrade, SIP registry settings are not available to users.
c. Administrator Access
When prompt for login, enter "admin" for user name, "admin" for password. Adminstrators
enjoy full access to all configurations and actions important to phone settings. Firmware
upgrade, SIP registry settings are only available to administrators.
(II) To Logout
When done, remember to logout completely.
Clear the cache / cookie of your web browser so that the previous login is not re-cycled by
the next user.
(III) To set login password for Web Portal
There is no default password for first-time login. It is recommended for administrators to
set login name and password to enhance security.

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1. Go to the Admin page.
2. On the left panel, find the "Set Password" link and press on it.
3. Enter username for login name
4. Enter password and re-enter for confirmation purpose
5. When the mask password box is checked, both password entries are masked. To
un-mask, simply un-checked the mask password box.
Figure 2 - Set Password for the Web Portal

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(IV) Network Settings
Administrators may choose to operate in either dynamic IP environment or static IP environment.
1. Go to the Network page.
2. Change network setting parameters.
3. After making changes, click save at the bottom of the page
4. A pop-up window appears, you may choose between "back" and "restart"
5. In order to have the changes take effect immediately, click "restart"
6. You can always preserve the changes and decide to restart the phone at a later time
Figure 3 - Network Settings page on Web Portal
(V) SIP Account Settings
Parameters for Session-initiation-protocol (SIP) such as registrar address, proxy address, port etc.
can be found in the "SIP Accounts" section on the Configuration page.
1. Go to Configuration page
2. On the left panel, click Register
3. A dropdown menu appears. Click on the "Account 1" link
4. Enter the SIP registration particulars for Account 1.
5. When done, click Save
6. The changes take effect immeidately
7. Complete the entries for Account 2 and Account 3

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Figure 4 - Account Settings page on Web Portal
Parameters for Call settings for each account can be found under the title, "Call Settings", on the
left panel.
Such parameters include:
- Call Forward Mode
- Call Waiting activation / deactivation
- DND activation / deactivation
- Auto-Answer activation / deactivation
Parameters for network environment such as Network-Address-Traversal (NAT) can be found under
“SIP/NAT Settings”.
Parameters for Audio settings for each account can be found under the title, "Audio Settings", on
the left panel.
Such parameters include:
- DTMF mode (in-band / RFC2833 / SIP INFO)
- Audio Codec preference (PCMU / PCMA / G.722 / G.729 / iLBC)
- ToS
- Jitter
When done with changes, click Save.
The changes take effect immediately.