Vivotek TS6346-EHL User manual

User’s Manual
Speed Dome
Network Camera
2MP • 20x/30x Zoom • 60fps • NEMA 4x • 150m IR
IP67 • Extreme Weatherproof
TS6346-EHL
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview.......................................................................................................................................................4
Revision History ......................................................................................................................................4
Read Before Use.....................................................................................................................................5
Package Contents ...................................................................................................................................5
Symbols and Statements in this Document.............................................................................................5
Physical Description ............................................................................................... 6
Hardware Installation ...............................................................................................................................9
Network Deployment .............................................................................................................................20
Software Installation ..............................................................................................................................23
Ready to Use.........................................................................................................................................24
Accessing the Network Camera .................................................................................................................25
Using Web Browsers.............................................................................................................................25
Using RTSP Players..............................................................................................................................27
Using 3GPP-compatible Mobile Devices...............................................................................................28
Using VIVOTEK Recording Software ....................................................................................................29
Main Page ..................................................................................................................................................30
Client Settings ............................................................................................................................................36
Conguration ..............................................................................................................................................41
System > General settings ....................................................................................................................42
System > Homepage layout .................................................................................................................43
System > Logs ......................................................................................................................................46
System > Parameters ...........................................................................................................................47
System > Maintenance..........................................................................................................................48
Media > Image ....................................................................................................................................52
Media > Video .......................................................................................................................................61
Media > Audio........................................................................................................................................68
Network > General settings...................................................................................................................69
Network > Streaming protocols ...........................................................................................................77
Network > DDNS .................................................................................................................................81
Network > SNMP (Simple Network Management Protocol)..................................................................86
Security > User Account........................................................................................................................87
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................88
Security > Access List .........................................................................................................................95
PTZ > PTZ settings ............................................................................................................................100
Event > Event settings ........................................................................................................................108
Applications > Motion detection...........................................................................................................123
Applications > DI and DO ..................................................................................................................126
Applications > Audio detection ..........................................................................................................127
Applications > VADP (VIVOTEK Application Development Platform) ................................................129
Recording > Recording settings .........................................................................................................132
Local storage > SD card management................................................................................................137
Local storage > Content management ................................................................................................138

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User's Manual - 3
Appendix ................................................................................................................................................................. 141
URL Commands for the Network Camera.......................................................................................................... 141
Technical Specications ..................................................................................................................................... 327
Technology License Notice................................................................................................................................. 328
Electromagnetic Compatibility (EMC)................................................................................................................. 329

VIVOTEK
4 - User's Manual
Overview
VIVOTEK’s TS6346-EHL is a brand-new professional speed dome camera with 150 M IR,
specically designed for wide open areas even in total darkness. The TS6346-EHL is equipped
with high-performance H.265/H.264/MJPEG compression technology and extra-smooth video
quality with up to 150 M IR illumination, providing superb low-light imagery with an adjustable
Zoom Lens, and clearly enhanced resolution for any moving object at night-time. In addition, the
TS6346-EHL also adopts VIVOTEK latest IR technology, VAIR (Vari-Angle IR), which provides
up to 150 meter IR illumination with smooth vari-angle adjustment, broad coverage of FOV and
highly uniform IR intensity while avoiding hot-spot issues.
Offering 1080p Full HD resolution and adopting a 30x optical zoom lens and purpose-designed
VAIR (Vari-Angle IR), the TS6346-EHL is able to capture fine details at top-notch quality, no
matter what time of day or night. Further strengthening this camera performance in the field,
IP67- and NEMA 4X-rated housing protects the camera body against rain, dust and corrosion
and allows for a wide operating temperature range of between -50°C and 55°C. This robust
housing ensures operation even under extreme weather conditions and hazardous environments
and makes the TS6346-EHL ideally placed to monitor wide open indoor/outdoor spaces such as
ports, highways and parking lots where high-level reliability and precision are always required.
As with all VIVOTEK true day/night cameras, the TS6346-EHL features a removable IR-cut
lter, maintaining clear images 24 hours a day. And with added audio detection, by recognizing
increases or decreases in ambient noise, an additional layer of intrusion detection is ensured.
Finally, other advanced features such as SD/SDHC/SDXC card slot, and 60 fps high quality
video, guarantee that the TS6346-EHL is the very best choice for the most demanding outdoor
surveillance applications.
* Depending on scene being monitored
Revision History
■ Rev. 1.0: Initial release
IMPORTANT:
Below are the requirements for powering the the speed dome:
Power source Power Consumption
DC 48V Max. 106W (heater and fan on); Max. 39W (heater and fan off)
High power
PoE
Max. 87W (heater and fan on); Max. 39W (heater and fan off), using
VIVOTEK's AW-IHH-0100, AW-IHU-0101, or AW-IHU-0201

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
■ TS6346-EHL
■ Wall Mount Bracket / Screws
■ Screws / Alignment Sticker / T20 and T25 L-wrench
■ Quick Installation Guide
■ Software CD / Warranty Card
■ IO Combo Cable (may come with one 1m combo cable or Separately Purchased)
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.

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Physical Description
Outer View
Inner View
T10
TM
SD card slot
Lens
IR LEDs
LAN connector
Safety wire hook
I/O combo connector
Alignment marks

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User's Manual - 7
Status LED
Item LED status Description
1 Steady red Power on and system booting
Red LED OFF Power off
2 Steady red & Green blinking every 1 sec. Network normal (heartbeat)
Steady red & Green LED OFF Network failed
3Red blinking every 0.15 sec. & Green blinking
every 1 sec.
Upgrading rmware
4Red blinking every 0.15 sec. & Green blinking
every 0.15 sec.
Restoring default
Hardware Reset
The reset button is used to reset the system or to restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the reset button with a paper clip or thin object. Wait for the Network
Camera to reboot.
Restore: Press and hold the reset button for at least ten seconds to restore system defaults.
Note that all settings will be restored to factory defaults.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 32GB, 64GB, and other preceding
standard SD cards.
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
Tips:
NOTE:
1. This equipment is only to be connected to PoE networks without routing to outside plants.
2. For PoE input, use only UL listed I.T.E. with PoE output.

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DI/DO Diagram
DI-
DO+
DI+
DO- External
power source
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device
DI-
DO+
DI+
DO-
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device
1. The DO+ pin provides 12V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The diagram
uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending
on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against
voltage or current spikes, a transient voltage suppression diode must be connected in parallel
with the inductive load.

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User's Manual - 9
Hardware Installation
Ø 9.5mm or 3/8”
1. Jot down the camera's MAC address for later reference.
2. The camera weighs 6kg. Select a rigid mounting location to prevent vibration to the camera.
Attach the alignment sticker to the wall.
3. Drill 4 pilot holes (9.5mm in diameter and 4cm deep) into the wall, and then hammer in
threaded anchors. Note that you should hammer the anchors with hex nuts on them so that
the threaded poles will not be deformed! If preferred, drill another hole for routing cables.
4. Remove the hex nuts, washers, and leave one washer on each of the threaded poles.
0002D10766AD
SDXXXX
1. IO wires are user-supplied.
2. Avoid touching the circuit boards to prevent
damage by electro static discharge.
3. Use CAT5e, CAT6 cables only.
NOTE:

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LAN I/O combo
5. Connect power or I/O wires, and use foam tapes or seal foam to ensure the back-end
connection is waterproof.
6. Route your I/O combo and Ethernet cables along the routing guide poles to form drip loops.

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User's Manual - 11
7. Secure the bracket to wall.
15cm
8. Remove the cable gland from the LAN port. If I/O wires or
48V power are preferred, use the T20 L-wrench to remove
the top cover on the I/O connectors.
The cable length hanging on the outside of
the bracket should be 15cm.
T20

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9. Hook up the safety wire between the bracket and the camera.
10. Install the components of the waterproof cable gland to the Ethernet and I/O combo cables.
Make sure the
outer jacket of the
combo cable is
ush with the ca-
bling hole.

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User's Manual - 13
11. Connect the I/O wire headers to camera and then secure the top cover.
12. Connect the Ethernet cable (along with its cable gland) to the camera.
NOTE:
To disconnect a LAN cable, loosen the cable gland
and pull the cable against the socket wall towards
the side of the locking tab.
IMPORTANT:
Make sure all waterproof cable glands have
been properly installed. Water leakage will cause
irrepairable damage to the camera.
T20

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13. Connect the included ground wire. An example is shown below using VIVOTEK’s AT-CAB
cabinet.
Camera ground wire
Connect the ground wire to the copper screw hole on the cabinet door.

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Connect all ground wires (including those from the surge protectors) to one position on the
cabinet door, to the terminal block, and then to the external ground.
External ground
AWG 8
Ground

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14. Install the camera to bracket by aligning the mark on bracket with the #1 marking on the cam-
era.
15. Turn the camera clockwise. The camera should be locked in place.
1
2

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16. Secure the connection using the T25 L-wrench from the top.
T25

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AM-118
AM-116/117
3/4”
AM-529
The camera can also be mounted through a
pendant mount combination as shown below.
The rest of the installation prcedure is the same
as described above.
Pendant Mount
IMPORTANT:
These devices(IR LED) emit highly concentrated infrared light, which view angle(range) is
smoothly varied depending on operation mode. To avoid risk of eye injury, please do not look
directly at the LEDs at a near distance and remember to use the camera live view to check if the
IR illumination is active.

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User's Manual - 19
Mechanical Dimensions
Shown below are the dimensions of the wall mount bracket and its mounting holes:
You can nd the installation instructions on VIVOTEK’s website for other options such as para-
pet mount: http://www.vivotek.com/web/product/accessories.aspx

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Network Deployment
Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 23 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port: 8080
■ RTSP port: 554
■ RTP port for audio: 5558
■ RTCP port for audio: 5559
■ RTP port for video: 5556
■ RTCP port for video: 5557
If you have changed the port numbers on the Network page, please open the ports accordingly
on your router. For information on how to forward ports on the router, please refer to your
router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet