Vivotek SUPREME use IP FE9582-EHNV User manual

User’s Manual
FE9582-EHNV Fisheye
Network Camera
5MP • Vandal-proof • 360º Surround View • 10M IR
Smart Stream II • Pixel Calculator • EN50155 • EN45545
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview...............................................................................................................................................................4
Revision History .............................................................................................................................................. 4
Read Before Use............................................................................................................................................. 5
Package Contents ........................................................................................................................................... 5
Symbols and Statements in this Document..................................................................................................... 5
Pinouts ........................................................................................................................................................... 6
Mounting Screws............................................................................................................................................. 6
Physical Description - FE9582-EHNV ............................................................................................................ 7
LED Denition - both models........................................................................................................................... 8
Hardware Installation - FE9582-EHNV............................................................................................................ 9
Software Installation ...................................................................................................................................... 16
Network Deployment .......................................................................................................................................... 22
Setting up the Network Camera over the Internet ......................................................................................... 22
Accessing the Network Camera ......................................................................................................................... 26
Using Web Browsers..................................................................................................................................... 26
Using RTSP Players...................................................................................................................................... 29
Using 3GPP-compatible Mobile Devices....................................................................................................... 30
Using VIVOTEK Recording Software ............................................................................................................ 31
Main Page .......................................................................................................................................................... 32
Client Settings .................................................................................................................................................... 43
H.265 / H.264 Media Options ....................................................................................................................... 43
H.265 / H.264 Protocol Options .................................................................................................................... 43
MP4 Saving Options ..................................................................................................................................... 44
Local streaming buffer time .......................................................................................................................... 44
Conguration ......................................................................................................................................................45
System > General settings ............................................................................................................................ 46
System > Homepage layout ......................................................................................................................... 47
System > Logs ..............................................................................................................................................50
System > Parameters ................................................................................................................................... 52
System > Maintenance.................................................................................................................................. 53
Media > Image ............................................................................................................................................57
General settings ...............................................................................................................................................57
Image settings ...................................................................................................................................................62
Exposure ....................................................................................................................................................64
Privacy mask ............................................................................................................................................. 67
Pixel Calculator ......................................................................................................................................... 68
Media > Video ............................................................................................................................................... 70
Stream settings ..............................................................................................................................................70
Media > Audio................................................................................................................................................ 79

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User's Manual - 3
Audio Settings .......................................................................................................................................................... 79
Network > General settings.................................................................................................................................. 80
Network > Streaming protocols .......................................................................................................................... 86
Network > QoS (Quality of Service) .................................................................................................................. 96
Network > SNMP (Simple Network Management Protocol) ................................................................................ 98
Network > FTP ..................................................................................................................................................... 99
Security > User accounts ................................................................................................................................... 100
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 102
Security > Access List ...................................................................................................................................... 109
Security > IEEE 802.1x .................................................................................................................................. 112
PTZ > PTZ settings ........................................................................................................................................... 114
PTZ Settings ........................................................................................................................................................... 115
Event > Event settings ....................................................................................................................................... 117
Event ..................................................................................................................................................................... 117
Add server ......................................................................................................................................................... 121
Add media ......................................................................................................................................................... 125
Applications > Motion detection.......................................................................................................................... 131
Applications > DI and DO ................................................................................................................................. 134
Applications > Tampering detection ................................................................................................................... 135
Applications > Audio detection ......................................................................................................................... 136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 138
Recording > Recording settings ........................................................................................................................ 141
Local storage > SD card management............................................................................................................... 146
Local storage > Content management ............................................................................................................... 147
Appendix ................................................................................................................................................................. 150
URL Commands for the Network Camera.......................................................................................................... 150
1. Overview ....................................................................................................................................................... 150
2. Style Convention ........................................................................................................................................... 150
Technical Specications ..................................................................................................................................... 353
Technology License Notice................................................................................................................................. 355
Electromagnetic Compatibility (EMC)................................................................................................................. 356

VIVOTEK
4 - User's Manual
Overview
VIVOTEK’s FE9582-EHNV is a unique H.265 sheye xed dome network camera, featuring a
detailed 5-Megapixel CMOS sensor that produces superb image clarity. By employing H.265
compression technology and VIVOTEK’s Smart Stream II technology, these cameras can re-
duce both bandwidth and storage consumption by up to 80%* while retaining the highest stan-
dard of image quality.
Equipped with a fisheye lens for 180° panoramic view (wall mount) or 360° surround view
(ceiling/floor mount) with zero blind spots, the cameras are able to provide coverage of driv-
er’s cabin and passenger areas and more.
The FE9582-EHNV is equipped with a removable IR-cut lter and WDR Pro technology, empow-
ering the camera to maintain optimal image quality around the clock and unparalleled visibility in
high-contrast lighting environments. Moreover, the FE9582-EHNV is designed with full EN50155
and EN45545 compliance, vandal-proof IK10-rated, and weather-proof IP66-rated housing, en-
suring that the camera can withstand shock, vibration, humidity, dust, and temperature uctua-
tions, and maintain stable and reliable video capture during vehicle movement.
* Depending on scene being monitored.
Revision History
Rev. 1.0: Initial release.

VIVOTEK
User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
■ FE9582-EHNV
■ Mounting bracket
■ Screws / desiccant bag / double-side tape /
rubber seal plug / rubber washer
■ Alignment stickers
■ Quick Installation Guide
■ Mounting plate / star driver
■ Power & I/O combo cable (sold separately in US
and Canada)

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Pinouts
1
43
2TxData+
TxData-
RxData+
RxData-
M12 Ethernet, 4-pin D-coded, female
Mounting Screws
Pan head M3x25 self-
tapping
Anchor 3/16 x 7/8
Anti-tamper M3x8
Pan head M4x8

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User's Manual - 7
Physical Description - FE9582-EHNV
Inner View
i
Align (B) to (A) when attaching the
dome cover
Header (J7)
Contacts (A)
Lens
Header (J12)
Contacts for IR units (B)
MicroSD/SDHC/SDXC Card Slot
Reset Button
Status LEDs

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Outer View
IMPORTANT:
Record the MAC address under the
camera base before installing the camera.
Item LED Status Description
1 Steady Red Power on and system booting
Red LED off Powered off
2 Steady Red + blinking Green every 1 sec. (Green
LED on for 1 sec and off for another)
Network heartbeat
Steady Red + Green LED off Network disconnected
3Blinking Red every 0.15 sec. + Blinking Green
every 1 sec. (Red LED on for 0.15 sec. and Green
LED on for 1 sec. and off for another)
Upgrading rmware
4Blinking Red every 0.15 sec. + blinking Green
every 0.15 sec
Restoring defaults
083236
4
LED Denition - both models
Built-in Microphone
IP66-rated Vandal-proof
Dome Cover
IR lights hidden beneath panel

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User's Manual - 9
Hardware Installation - FE9582-EHNV
Opening Dome Cover
Rubber Stopper on the hole
for Power & IO Cables
Tamper-proof Screw
Remove the stoppers and route cables through
the openings.
First, use the supplied screwdriver to loosen the four screws and detach the dome cover from the
camera base. Then, follow the steps below to install the camera to either a ceiling or a wall.
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with Micro SD/SDHC/SDXC 32GB, 64GB, and other
preceding standard SD cards preferrably with class 6 speed.

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Connecting DC Power Cable
1. Add the supplied rubber washer to the cable as shown in the picture.
2. Feed the cable from the bottom of the camera and tighten the plastic base for waterproong.
1
2
Connect the supplied power & IO cables if your switch does not support PoE.
NOTE:

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User's Manual - 11
Mounting Positions
Refer to the diagram on the right for the mounting hole positions and the dimensions of the base
plate.
Camera Base Plate Mounting
Positions
Camera Mounting Plate Mounting Positions
144
26°
8°
8°
8°
26°
8°
160.35
3.45
11
59.97
141.22
M3X0.5 TH 30°
13°
13°
47°
47°
13°
121.23
161.99
4.3

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Ceiling/Wall Mount without Mounting Plate
(Choose this mounting type if you want to feed the cables form the bottom of the camera)
1. Attach the supplied alignment sticker for camera base to the ceiling/wall.
2. Using the three circles on the sticker, drill three pilot holes into the ceiling. Then hammer the
three supplied plastic anchors into the holes.
3. Drill a cable hole on the ceiling/wall, and feed the cables through the hole.
4. Connect the two white header connectors to the J12 and J7 connectors.
5. Secure the camera base to the ceiling/wall with three supplied screws.
6. You will nd a dessicant bag attached to the camera. Replace the dessicant bag included in
the camera with the one shipped within the accessory bag.
7. Attach the dome cover.
8. Secure the four screws with the supplied stardriver. Make sure all camera parts are securely
installed.
Arrange the cables neatly to avoid getting in the way when the dome cover is attached.
IMPORTANT:
Header (J7)
Header (J12)
12
3
7
8
4
5

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User's Manual - 13
Ceiling/Wall Mount with Mounting Plate
(Choose this mounting type if you would like to feed the cables form the side)
1. Attach the supplied alignment sticker for the supplied mounting plate to the ceiling/wall.
2.Using the three circles on the sticker, drill three holes into the ceiling. Then hammer the three
supplied plastic anchors into the holes.
3.Arrange and feed the cables through the side of the mounting plate.
4.Secure the mounting plate to the ceiling/wall with three supplied screws.
5.Connect two white headers to the J12 and J7 connectors.
6.Attach the camera base to the mounting plate and turn counter-clockwise as shown below.
Then secure the supplied screws to x the camera base.
7. You will nd a desiccant bag attached to the camera. Replace the desiccant bag with the
one shipped within the accessory bag.
8.Attach the dome cover.
9.Secure the four screws with the supplied stardriver. Make sure all camera parts are secure-
ly installed.
1
2
3
4
8
9
5
6

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You may also use the diagonal holes on the mounting plate,
marked as A, B, or C, to install the camera to a U.S. standard
4 in. junction box.
Please replace the desiccant bag with a new one every time you open the dome cover.

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User's Manual - 15
1. Connect the M12 Ethernet cable to a switch (via the M12 connector).
2. Connect the power cable from the Network Camera to a power outlet.
3. If you have external devices such as sensors and alarms, make the connection from the
general I/O terminal block.
General Connection (without PoE)
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
+5V
DO
D1
GND
1
2
3
General I/O Terminal Block
Power Cord Socket (Black)
Microphone In (Pink)
Audio Out (Green)
+5V : Power, 5V DC
DO : Digital Output
DI : Digital Input
GND : Ground
IMPORTANT:
If DC power is preferred, it should comply with: O/P: 12VDC, 2A min., L.P.S. per IEC 60950-1.
Si l'alimentation CC est préférable, elle devrait être conforme avec ce qui suit : Sortie : 12 VCC, 2
A min., alimentation limitée à conformité CEI 60950-1.
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une sortie
PoE.

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16 - User's Manual
Software Installation
1. Install the Shepherd utility, which helps you locate and congure your Network Camera in the
local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate
the utility in the Downloads > Software page.
1-1. Run the Shepherd utility.
1-2. The program will conduct an analysis of your network environment.

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User's Manual - 17
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
FE9582-EHNV
Network Camera
Model No: FE9582-EHNV
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
1-3. The program will search for all VIVOTEK network devices on the same LAN.
1-4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Forceful Password Conguration
2. The rst time you log in to the camera, the rmware will prompt for a password conguration
for security concerns.
2-1. Enter the combination of alphabetic and numeric characters to fulll the password strength.
requirement. The default name for the camera administrator is “root”, and can not be
changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
2-2. Another prompt will request for the password you just congured. Enter the password and
then you can start congure your camera and see the live view.

VIVOTEK
User's Manual - 19
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 32GB, 64GB, and other preceding
standard SD cards.
Browser
LAN
Shepherd

VIVOTEK
20 - User's Manual
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V External AC power
with Protected Earth
AC
PE
PE
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
1. The DO+ pin (5V) provides 5V±10% output voltages, and the max. load is 50mA.
2. The max. voltage for the DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The diagram
uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending
on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against
voltage or current spikes, a transient voltage suppression diode must be connected in parallel
with the inductive load.
DI/DO Diagram