Vornado HELIX1 User manual

models
HELIX1, HELIX2, HLX2
vornado.com
PERSONAL TOWER
CIRCULATOR OWNER’S
GUIDE
READ AND SAVE
THESE INSTRUCTIONS

2English
vornado.com
800.234.0604
[email protected]
We expect
this product
to be perfect.
If it is not,
we will make
it right.

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English
Important Safety Instructions ....................................................................................... 4
Features ...................................................................................................................... 11
Controls....................................................................................................................... 12
Cleaning ...................................................................................................................... 13
Storage........................................................................................................................ 14
Troubleshooting ......................................................................................................... 15
Warranty...................................................................................................................... 16
CONTENTS

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READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
This owner’s guide and any additional inserts are considered part of the
product. They contain important information about safety, use and disposal.
Before using the product, please familiarize yourself with all operating and
safety instructions. Please keep all documents for future reference and pass
these documents on, together with the product, to any future owner. See
www.vornado.com/circulators-manuals to view, download and print the most
current version of these instructions.
INTENDED USE: This product is intended to circulate the air in indoor living
spaces only in the United States and Canada. This product is not intended
for commercial or industrial use. The manufacturer assumes no responsibility
for damage or injury due to unauthorized use or product modication.
Failure to follow these directions will void the product warranty.
WARNING: Risk to Children and Impaired Persons
Supervision is required during the installation, operation, cleaning and
maintenance of this product by children 12 years of age and younger and
anyone with reduced physical, sensory or mental capabilities. Children
should be supervised to ensure that they do not play with the appliance, its
parts and packaging material.

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INSTALLATION WARNING—To reduce risk of re, electrical shock and
injury to persons, observe the following:
- Place this product away from curtains, draperies, tablecloths and other
fabrics, since they may be drawn into the product, damage the motor and/
or cause a re.
- No part of this product (the appliance, power cord, plug, packaging,
etc.) should be placed near furnaces, replaces, stoves or other high
temperature heat sources. Do not use this product in a window, on an
uneven or unstable surface, or near water.
- The appliance, power supply, power cord and plug cannot come into
contact with water. Do not use this product on wet surfaces. Do not use
this product in a bathtub or shower or position product where it may fall
into a bathtub, laundry, swimming pool or other water container. Do not
use this product outdoors or expose it to weather or elements.
- Do not run cord under carpeting. Do not cover cord with throw rugs,
runners, or similar coverings. Do not route cord under furniture or
appliances. Arrange cord away from trafc area and where it will not be
tripped over. The cord should not hang over edges of counters or be
placed where it can be crimped or closed in doors. Place appliance near
an easily accessible outlet so the product can be unplugged quickly
during an emergency.
SAFE USE WARNING—To reduce risk of re, electrical shock and injury
to persons, observe the following:
- WARNING: To reduce likelihood of circuit overload, re and electric
shock, do not operate with a solid state speed device, such as a dimmer
control switch.

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- Do not operate any fan with a damaged cord or plug. Discard fan or
return to an authorized service facility for examination and/or repair.
- Do not operate unit if the unit has been dropped or damaged. Do not
use this product if it has a damaged power cord or plug. To avoid risk of
electrical shock, do not attempt to repair or replace parts. Only original
replacement parts may be used. If the power cord is damaged, it must
be replaced by the manufacturer, its service agent, or similarly qualied
persons in order to avoid a hazard. Contact Vornado Consumer Service
at 1-800-234-0604 (phone) or [email protected] (email) for
further instructions about replacement and repair.
- Before plugging power cord into electrical outlet, be sure that all
electrical information on the rating label, including voltage, is compatible
with your outlet’s power supply.
- Do not sit or stand on product.
- Never use the cord as a handle or otherwise yank, strain or stretch the
power cord.
- While the product is plugged in, do not insert or allow foreign objects to
enter any input or output opening as this may cause risk of electric shock
or re, or damage the product.
- A loose t between wall outlet (receptacle) and plug may cause
overheating and distortion of the plug. Discontinue use of the product in
this outlet. Contact a qualied electrician to replace loose or worn outlets.
- This appliance has a polarized plug (one blade is wider than the other.) To
reduce the risk of electric shock, this plug is intended to t in a polarized
outlet only one way. If the plug does not t fully in the outlet, reverse the
plug. If it still does not t, contact a qualied electrician. Do not attempt

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to defeat this safety feature.
- Before moving, repositioning, servicing, cleaning and when not in use, use
the product controls to turn off the power and then unplug. To disconnect
from outlet, grasp and pull only the plug. Also, power off and unplug if the
product will be left unattended for an extended period of time or during
electrical storms.
SERVICING WARNING—To reduce risk of re, electrical shock and
injury to persons, observe the following:
- Clean your product regularly, only as is instructed in this manual. Prior
to cleaning, turn off the power on your product and unplug. Do not use
gasoline, thinners, solvents, ammonias or other chemicals for cleaning.
Refer to the CLEANING instructions provided.
- Do not open appliance housing while product is plugged in. To avoid risk
of shock, all service and/or repairs must be done by a Vornado Authorized
Service Center.
- This product employs overload protection (fuse). A blown fuse indicates
an overload or short-circuit situation. If the fuse blows, unplug the product
from the outlet. Replace the fuse as per the user servicing instructions
(follow product marking for proper fuse rating) and check the product.
If the replacement fuse blows, a short-circuit may be present and the
product should be discarded or returned to an authorized service facility
for examination and/or repair.

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User Servicing Instructions
1. Using the product controls, turn off the appliance.
2. Grasp the plug (not the cord) and disconnect from the outlet.
3. Risk of Fire. Replace fuse only with 2.5 Amp, 125 Volt fuse as
approved by Vornado Consumer Service. For an authorized
replacement fuse, please contact Vornado Consumer Service.
4. Once the replacement is received, use a small at-head screwdriver
to slide open the fuse cover (located on the plug) (See Fig. A).
5. Remove fuse by using the screwdriver to gently lift each end of the
fuse (See Fig. B).
6. Install the replacement fuse by using the screwdriver to gently push
each metal end of the fuse into the receptacle one at a time. Do not
push on the center of the fuse—it is fragile and may break.
7. Slide the fuse cover closed using the screwdriver. When closed, the
cover should t completely in the plug. No part of the cover should
stick out (See Fig. C).
8. Plug your appliance into the outlet and turn the power on.
9. If the replacement fuse blows, a short-circuit may be present and the
product should be discarded or returned to an authorized service
facility for examination and/or repair.
Fig. A Fig. B Fig. C

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Risk of re. Do not replace attachment plug. Contains a safety device (fuse,
AFCI, LCDI) that should not be removed. Discard product if the attachment
plug is damaged.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Contact Vornado Customer Service or dealer or an experienced radio/TV

technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Supplier’s FCC Declaration of Conformity
Unique Identier: Vornado Models Helix1, Helix2, HLX2
Responsible Party: Vornado Air LLC
Mailing Address : 415 E. 13th St., Andover, KS 67002
Contact: www.vornado.com
SAVE THESE INSTRUCTIONS

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FEATURES
SILICON FEET
Non-marking feet added
for stability.
OSCILLATION
(models HELIX2, HLX2 only)
65° of oscillating airow
TOUCH-SENSITIVE CONTROLS
Simple controls with a sleek
aesthetic.
FINGER FRIENDLY DESIGN
Resists curious ngers.
MULTIPLE SPEEDS
2 speed settings for
every comfort level.

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CONTROLS
POWER ON / OFF
OSCILLATION
POWER ON / OFF
1. Touch ( ) to power unit on.
2. There are two speeds: HIGH / LOW. Touch ( ) to select desired speed.
3. Touch ( ) to cycle through speeds and turn unit off.
OSCILLATION (models HELIX2, HLX2 only)
1. Touch ( ) to turn oscillation on and off.

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1. Power off and unplug the unit prior
to cleaning.
2. Dust or wipe the circulator with a
damp cloth.
3. Use the brush attachment on your
household vacuum cleaner to vacuum
any accumulated dust.
Because your HELIX moves a substantial amount of air, it will need regular cleaning.
The fan has no user serviceable parts inside and cannot be opened for cleaning.
Never clean the product in any manner other than instructed in this owner's guide.
CLEANING
Note: The motor is permanently
lubricated and requires no oiling.

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During the off-season or after extended periods of non-use, you may choose to store
your circulator. To ensure long life of the product, it is recommended to store your
circulator by following these instructions:
Cleaning is recommended before storage.
1. Unplug power cord and bundle loosely.
2. Cover, or place back in retail carton if available.
This prevents circulator from accumulating
dust over time.
3. Store circulator in cool and dry location.
STORAGE

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POSSIBLE CAUSE AND SOLUTIONPROBLEM
Unit is not plugged in. Plug Power Cord into electrical outlet.
Ensure unit fan speed setting is selected.
Plug fuse has blown. Replace fuse (See USER SERVICING
INSTRUCTIONS).
Unit is damaged or in need of repair. Cease usage and unplug.
Contact Consumer Service for assistance.
The outlet is worn or damaged. Try another outlet or contact a
qualied electrician.
Unit set to a low speed setting. Adjust to a higher speed setting.
Airow is blocked. Remove obstruction.
Adjust direction of airow towards the user.
Under certain conditions, it is possible for a reset GFCI (Ground
Fault Circuit Interrupter) outlet to trip when the user is changing
speeds on a Vornado circulator. In this event, change to an outlet
that is not connected to a GFCI device. It could also indicate a
weak or defective GFCI outlet. Contact a qualied electrician to
check the GFCI outlet.
The unit fails to
power on.
Airow is weak
orslow.
GFCI has tripped.
TROUBLESHOOTING