VSSL SX Series User manual

SPEAKER
SXSPKRt
SET YOUR MUSIC FREE™

VSSL SX SPEAKER 1
TABLE OF CONTENTS
Product Overview
Getting Started
Playing Music
Voice Control
VSSL App
Device Status
Troubleshooting
Specifications
Warranty Information
Safety Information
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Status Indicator
Volume Knob
Indicates the status of the speaker. See the Device Status section
for more details
Adjusts the volume of the speaker. Pressing down pauses the
audio while listening to music.
PRODUCT OVERVIEW
STATUS INDICATOR
VOLUME KNOB
FRONT
VSSL SX SPEAKER

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Pairing Button
Reset Button
For use only if setting up when high-speed WiFi is not available. See
Oine Pairing Instructions.
Mounting Thread For connecting to universal mounting solutions. Size: 1/4”-20.
Power Connection
Power Cord Standard 3-prong power adapter for the U.S.
Use a pin to restart the device. Hold for 10 seconds to restore to its
factory settings.
Ethernet Ports Optional for connecting via hardline ethernet cable.
Power supply for SX Speaker
BACK
ACCESSORIES
PAIRING BUTTON
RESET BUTTON
POWER CONNECTION
ETHERNET PORTS
MOUNTING THREAD
(1/4” - 20)
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Internet - For VSSL to function properly, a high speed wired internet connection (such as
cable, fiberm or DSL) is required.
Wi-Fi router - For VSSL to work with your wireless phone, tablet, laptop or comuter, you
must have a wireless router or wireless access point installed.
Access point controller - In home with access points, it is recommended that an AP
controller be present.
Network Topography - When hardwiring, the VSSL should be placed as far downstream
from the router, switch, and access points as possible. In homes with a switch, ensure the
switch is placed downstream from the router.
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GETTING STARTED
1. PREP YOUR NETWORK
Network Topography Suggestions
Ensure the router has the most up-to-date firmware installed.
Avoid Double NAT when using 3rd party router/mesh system by placing the ISP router in
“Bridge Mode” (e.g., Google, eero).
Ensure that the ethernet (patch) cable is fully functional. Note: ethernet cables commonly
degrade over time.
Separate the 2.4GHz and 5GHz WiFi bands and ensure that they maintain dierent SSID’s.
Enable “UPnP” (Universal Plug and Play).
When using access points, disable “AP Isolation” or “Client Isolation”.
Enable “Multicasting” (multicast terminology diers between manufacturers).
Disable “IPv6” and only use “IPv4”.
Enable “IGMP” (Internet Group Management Protocol).
When using Apple devices, enable “Bonjour” or “ZeroConf Discovery”.
Ensure managed switches and access point controllers follow the same network
topography suggestions as detailed above.
See more router-specific suggestions at vssl.com/support.
Every router is dierent and might require settings adjustments in order for VSSL’s streaming
services to function correctly and eciently. To configure your router, it’s important to consult
the manual that corresponds with your exact router model. Most modern routers provide an
administration control panel that can be accessed through your web browser. Once any
settings have been changed within the network, ensure that the network is fully powered
down and restarted. Also, ensure that your SX product has been restarted after any of the
following network setting suggestions have been applied:
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General Router Settings
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2. PLAN YOUR AUDIO SYSTEM
Your SX product has the versatility to connect to your high-speed network either via ethernet
cable or wirelessly. Choose which setup works best for your home.
3. INSTALLATION OPTIONS
Tabletop - Ensure the location has adequate ventilation and is placed at least 10 feet away
from other iOT devices.
Wall Mount - Each SX Speaker includes a 1/4”-20 thread on the back, which makes it
compatible with any universal speaker mounts. Be sure to use mounts which are indicated for
speakers heavier than 4.5 pounds.
4. DOWNLOAD THE VSSL APP
Once you’re ready to set up your SX product, download the app from the app store on your
mobile device. Open the app and we’ll guide you through connecting and setting up your VSSL.
VSSL SX SPEAKER

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PLAYING MUSIC
Listening to music with VSSL is easy. Just play music in your favorite music streaming app,
choose your preferred streaming method, and select the zone(s) to play to.
Use AirPlay 2 to stream music, podcasts, radio and more directly from your favorite apps to
your SX Speaker. With AirPlay 2, you’re in control of your audio. If you have more than one
VSSL zone within your home, you can enjoy your favorite music or podcasts throughout
your house — in perfect sync. You can even play dierent songs in dierent rooms.
AIRPLAY2®
CHROMECAST BUILT-IN
Chromecast built-in is a platform that lets you cast your favorite music from your phone, tablet or
laptop right to your speakers. Easily control your speakers with apps you already know and love from
your iPhone®, iPad®, Android phone or tablet, Mac® or Windows® laptop, or Chromebook.
With Chromecast built into your SX Speaker, your phone becomes your remote. Simply tap the Cast
button from the app to stream music/tunes/podcasts/ playlists from your phone, tablet or laptop
to your SX Speaker.
Note: Go to the Chromecast built-in website for a full list of Chromecast enabled apps.
https://www.google.com/cast/apps
For configuring groups and volume control of Chromecast sessions, you must use the Google
Home app. The Google Home app is available on iOS and Android.
SPOTIFY CONNECT
Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to
learn more.
Note: The Spotify software is subject to third party licenses found here:
www.spotify.com/connect/third-party-licenses
VSSL SX SPEAKER

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Your SX product is equipped with Bluetooth. While streaming via Wi-Fi is highly
recommended over Bluetooth (better audio quality, range, and multi-room ability) the SX
Speaker can be discovered and connected over Bluetooth. Enter the speaker’s settings in
the VSSL app, select Bluetooth, ensure the setting is enabled, then click “Start Bluetooth
Pairing.” When not connected to Wi-Fi, single tap the pair button on the back panel of the
speaker to begin Bluetooth pairing.
BLUETOOTH
When paired with SX Subwoofers and Speakers, your SX Soundbar is equipped with
wireless technology to produce Dolby Digital surround sound. Simply follow the directions
within the VSSL app to pair products together. When listening to music, the paired SX
products will appear as a single zone of audio instead of multiple, separate zones of audio.
PAIRED MODE
The SX Subwoofer is a great way to add more bass to your VSSL SX system. To connect to
the SX Subwoofer, simply head to the VSSL app and ensure the SX Speaker and SX
Subwoofer are assigned to the same SX Zone.
CONNECTING THE SX SUBWOOFER
For local music you can use any DLNA, Chromecast, Alexa, or AirPlay-based streaming app
to play content to your SX Speaker. You can also use these apps to access local music from
a NAS drive.
LOCAL MUSIC LIBRARY
VSSL SX SPEAKER
While high-speed WiFi provides the best experience for configuring and using SX Series
products, you can still listen to music via Bluetooth in locations where WiFi isn’t available.
Setup through the app can be bypassed temporarily until the speaker is power cycled again.
An SX Subwoofer can also be paired wirelessly without WiFi.
OFFLINE MODE
Listening to Music - To listen to music via Bluetooth, single tap the pair button and the speaker
will then be available on your device’s Bluetooth menu.
Pairing a Subwoofer - To wirelessly pair the SX Subwoofer to the SX Speaker without WiFi,
double tap the pair button on the back of the speaker and single tap the pair button on the
back of the SX Subwoofer within 60 seconds of each other. Both LED’s will blink green
momentarily while pairing. If the operation times out, go ahead and try again.

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VOICE CONTROL
The VSSL A.1x works seamlessly with the Google Assistant.
Using Google Assistant on your Android, Google Home
speaker, or other certified Google Assistant device you can say
things like:
You can even set the default playback from your Google Home
speaker to shorten your phrases to:
“Play some music in the master bedroom”
“Stop the music in the kitchen”
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“Play ‘I Want It All’ by Queen on all speakers”
“Play something I like on all speakers”
“Play some rock on kitchen speaker”
“Play/pause music”
“Play the next song”
“Play the song before this one” etc.
“Repeat last song/album/playlist”
“Fast forward 30 seconds”, “Rewind 10 seconds”, etc.
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“Play music”
“Turn up the volume”
“Stop”
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GOOGLE ASSISTANT
As a certified AirPlay 2 product, you can use your A.1x with Siri on your iPhone, Mac, or Apple
TV. Using Siri, you can say things like:
To use Siri with your A.1x, you must first add the device to your home in the iOS Apple
HomeKit app. Please follow the recommended procedure from Apple. See the following
support article: https://support.apple.com/en-us/HT208724.
APPLE SIRI
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VSSL APP
When your SX product is plugged into power, the VSSL app will automatically recognize
your device and initiate setup. Simply follow the prompts to connect the speaker to your
Wi-Fi network, choose how you want to stream music, and pair to other SX products.
INITIAL SETUP
Upon entering the app each time, you will be directed to a list of available zones on your
Wi-Fi network. From this screen, you may quickly adjust the volume of each zone.
PLAYBACK & VOLUME CONTROL
VSSL SX SPEAKER
EQ Settings - Increase or decrease the bass and treble tones to your preference.
Default On Volume - When enabled, automatically reverts to the determined volume level
when initiating a new audio session.
Limit Max Volume - You can set volume limits on your soundbar by adjusting the max
volume slider. This feature is especially helpful in environments with children and
sound-sensitive users.
Status Lights - The LED light bar on the front of the soundbar can be disabled completely
if they become distracting at any point.
CONFIGURATION SETTINGS

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DEVICE STATUS
DEVICE STATUS INDICATOR
STATUS INDICATOR
During boot up, the light bar will pulse white for 30-40 seconds. Once the soundbar is
ready to be set up, the light bar will pulse blue.
BOOT UP
Your VSSL system checks for updates automatically on a daily basis. This ensures delivery
of important updates and will keep your system running bug free. During system updates
the light bar will pulse the color purple.
SOFTWARE UPDATES
The SX Speaker automatically enters into a low power standby mode 10 minutes after a
stream has been paused or ended. The speaker also automatically exits low power mode
when a new stream is started.
POWER MODES
Note: The SX Speaker is equipped with the HiNA functionality of a network switch and is
therefore classified as a networking device providing high network availability and network
switching when operational.
VSSL SX SPEAKER
Pulsing White
Pulsing Blue
The device is booting up.
The device is ready to be set up.
Solid Blue The device has been set up.
Flashing Green The device is attempting to pair to another
SX device.
Flashing Blue The device is in Bluetooth pairing mode.
Pulsing Purple The device is receiving a firmware update.
Pulsing Orange The device is completing a factory reset.
Center of Bar
Solid White
The volume is changing.
Flashing Pink The device is waiting to learn the remote’s
code.
Solid White Bar A new audio source has been detected.

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TROUBLESHOOTING
VSSL APP SPINS
Make sure the device is connected to the same network as the VSSL. If the device is having
trouble connecting to the internet, the zone status indicators will all be red.
If the zone status indicators are blinking white, your SX Speaker requires setup in the VSSL app.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
Visit vssl.com/knowledgebase/vssl-networking-support/ and make the following adjustments
to your network with the help of your Internet Service Provider.
Reboot your network.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds after
network adjustments have been made.
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MISSING DEVICE
Ensure the device is powered on by checking the power indicator light.
Temporarily connect your SX Speaker to the internet via ethernet cable.
Check your internet connection.
Make sure the device is connected to the same network as the VSSL. If no network is
connected, the zone status indicators will be green.
If the zone status indicators are blinking white, your SX Speaker requires setup in the VSSL
app.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
You cannot see your zone within the music streaming app.
When opening the app, the screen spins and cannot find a zone.
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CAN’T CONNECT TO A ZONE
Reboot your SX Speaker by unplugging and pluggin in the power cord.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
Visit vssl.com/knowledgebase/vssl-networking-support/ and make the following adjustments
to your network with the help of your Internet Service Provider.
Reboot your network. Once your network is running again, reboot your SX Speaker.
You can see your zone within the music streaming app but cannot establish a connection.
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Check your speaker connections.
Open the VSSL app to make sure the zone you're playing to is not muted and the volume is
turned up high enough to hear.
Try dierent streaming protocols AirPlay 2, Chromecast, and Spotify Connect within dierent
music apps like Apple Music, Spotify, or Pandora.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
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NO MUSIC OUTPUT
You are able to connect/play to your zone, but no music can be heard from the speakers.
VSSL SX SPEAKER

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Note: For more support and other questions please visit, vssl.com/support
TROUBLESHOOTING
MUSIC STOPS
Close and restart the music app that was being used when the music stopped.
Try reducing wireless interference by moving the source device and SX speaker closer to the
Wi-Fi router or access point.
Try dierent streaming protocols AirPlay 2, Chromecast, and Spotify Connect within dierent
music apps in order to isolate the issue.
Check the music service’s online site to find reports of possible service outage.
Visit vssl.com/knowledgebase/vssl-networking-support/ and make the following adjustments
to your network with the help of your Internet Service Provider.
Reboot your network.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds after
network adjustments have been made.
Your music intermittently stops on its own and/or the zone disconnects from the device.
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INDICATOR LIGHTS ARE DEAD
Ensure the power cord is fully inserted into the back of the SX Speaker.
Open the VSSL app, enter the settings section, and disable DARK MODE.
Perform a factory reset from the app or holding in the reset button for at least 5 seconds.
Even after booting up, neither power nor zone indicator lights turn on.
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GOOGLE HOME APP CANNOT FIND ZONE TO SET UP
Ensure the device is powered on by checking the power indicator light.
Temporarily connect your SX Speaker to the internet via ethernet cable.
Check your internet connection.
Make sure the device is connected to the same network as the VSSL. If no network is
connected the device status indicator will be green.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
While attempting to setup in Google Home, cannot find zone.
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MY STREAMING APP IS FROZEN WITH MUSIC PLAYING
Hard close and restart the app on your device.
Reboot your SX Speaker from the VSSL app or by unplugging and plugging in the power cord.
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VSSL SX SPEAKER

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Speaker:
Woofer:
Stereo Pair:
Group Audio:
Home Theater:
Stream:
Voice:
Wireless Connectivity:
Equalization:
Ethernet Ports:
Power Supply:
Weight:
Dimensions:
Operating Temperature:
Multiple Orientations:
Wide dispersion BMR
4” Active down-firing
Turn two speakers into separate left and right channel speakers
Combine up to 8 speakers + subs for a single zone of audio
Add two or four SX Speakers as surrounds to an SX soundbar
Compatible with Airplay 2. Google Cast, and Spotify Connect
Compatible with Siri and Google Assistant
Connects to WiFi network with any 802.11 a/b/g/n, 2.4 or 5GHz
broadcast-capable router
Advanced EQ settings
(2) 10/100 Mbps Ethernet ports (optional)
Auto-switching 100-240V ~50-60Hz 2 A AC universal input
4.6lbs
H: 7.95” (202mm) x W: 5.70” (145mm) x D: 5.86” (149mm)
32° to 104°F (0°-40° C)
Tabletop or wall mounted with 0.25”-20 thread universal mount
SPECIFICATIONS
VSSL SX SPEAKER

WARNING
IMPORTANT SAFETY INFORMATION
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not bypass the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as; power-supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
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To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as
vases, shall be placed on the apparatus.
An appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
Please always keep at least 20cm away from this device.
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WARRANTY INFORMATION
All VSSL branded products have a limited one (1) year warranty. The VSSL Product Warranty covers defects
in materials and workmanship in every VSSL product for one (1) year from the date of shipment from VSSL
or the date of the original retail purchase from an authorized VSSL Dealer. The VSSL Product Warranty will
cover the cost of parts and repair labor on all products deemed to be defective by Soundvision
Technologies. The VSSL Product Warranty does not guarantee that VSSL products will at all times operate
without interruption or will be error-free, or that all errors may be corrected. The warranty extends only to
the original purchaser of the product and not to any subsequent owner.
Soundvision Technologies’ obligation under this warranty is limited to repairing or replacing any component
found defective in material or workmanship under normal conditions of use with an equal and/or current
product. Products to be repaired or returned under this warranty must be returned to VSSL through an
authorized VSSL dealer with all transportation and insurance charges prepaid. The warranty period is not
extended if we repair or replace your product.
There are some exclusions to the VSSL Product Warranty, including but not limited to:
• Products which have been abused, modified, or disassembled;
• Problems that result from external causes such as accident, abuse or misuse;
• Use that is not in accordance with VSSL product instructions;
• Products with missing or altered serial numbers;
• Products which have had their housings opened or are otherwise tampered with; or
• Problems caused by using third party accessories, parts, or components.
VSSL SX SPEAKER

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FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le fonctionnement de
l’appareil est sujetaux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences néfastes, et
(2) cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de provoquer un
fonctionnement indésirable.
Note: This product has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This product generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
BE BG CZ DK DE
EE IE EL ES FR
IT CY LV LU HU
MT NL AT PL PT
RO SI SK FI SE
UK
LI
TR NO CH IS
EU REGLATORY CONFORMANCE
According to Article 10 (10) of Directive 2014/53/EU, the packaging
shows that this radio equipment will be subject to some restrictions
when placed on the market in Belgium (BE), Bulgaria (BG), the
Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE),
Ireland (IE), Greece (EL), Spain (ES), France (FR), Italy (IT), Cyprus
(CY), Latvia (LV), Luxembourg (LU), Hungary (HU), Malta (MT),
Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania
(RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), the
United Kingdom (UK), Turkey(TR), Norway (NO), Switzerland (CH),
Iceland (IS), and Liechtenstein (LI). The WLAN function for this
device is restricted to indoor use only when operating in the 5150 to
5350 MHz frequency range.
VSSL SX SPEAKER