Vuly 360 Pro User manual

360 Pro Swing Set
ASSEMBLY MANUAL

2
See VulyPlay.com/support for any updates to these instructions.
WARNING!
Minimum user age – 6 years. Only for domestic and outdoor use.
Maximum user weight per swing station – 80 kg (60 kg on Spin Swing).
Maximum combined user weight on entire swing set – 150 kg.
Adult assembly required. Adult supervision required at all times.
Ensure that 360 Pro is secured with anchors or bolts before use.

Contents
Read and follow all instructions in this manual before
using your swing set, and do not use the swing set in any
way that is not described in this manual.
Responsibility rests with the owner and supervisors of
the swing set to make sure that all users are aware of
the practices specified in this manual.
1.0. Care and Maintenance
2.0. Usage and Behaviour
3.0. Installation
3.1. Pre-assembly
3.2. Parts checklist
3.3. Assembly instructions – Vuly 360 Pro
4.0. Warranty
4.1. Warranty periods
4.2. Inclusions
4.3. Exclusions
4.4. Warranty Claims
4.5. Australian Consumer Law
5.0. Missing parts
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5
6
12
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Improper maintenance or lack of care can lead to your swing set deteriorating earlier than expected and causing injury.
Please follow these instructions to ensure that your swing set lasts for as long as possible.
• Inspect all parts at least once a month – particularly textiles and around hooks and connections.
○ Check that all nuts and bolts are firmly secure.
○ Ensure that all moving metal components remain well oiled with an appropriate lubricant.
○ Replace any parts showing evidence of deterioration, rusting or defectiveness immediately and only through Vuly.
• Remove textile components (i.e. Yoga Swing) whenever not in use. Store in a cool, dry and dark place.
• Cover during severe weather, such as extreme cold and heat.
Improper use of, or behaviour on, your swing set can lead
to injury.
Warning:
• Users aged 6+ only, with a maximum user weight per
swing station of 80 kg (60 kg on Spin Swing) and a
maximum combined user weight on the entire swing set
of 150 kg.
• Outdoor, private and domestic use only.
• Adult supervision required at all times.
Please follow these behaviour instructions to ensure
safe play:
• Keep surrounding area clear at all times.
• Do not jump onto or from the swing set.
• Do not bring sharp objects near the swing set.
• Mind head while using the Yoga Swing.
• Use Vuly-made accessories and parts only.
Improper assembly can lead to instability and safety hazards. Follow all these instructions exactly as given:
1.0. Care and maintenance
2.0. Safety
3.0. Installation
• Choose a well-lit area, with flat surface, that has clearance of 2 m on all sides from all other structures and obstacles – such
as walls, fences, trees, washing lines and electric wires.
• Ensure that the chosen location allows the swing set to be firmly embedded – either with the included Anchor Kit (on soft
surfaces, like grass) or a bolt kit (on hard surfaces, like concrete).
• Check that you have all parts required for assembly.
• Make sure that the product is assembled by an adult.
3.1. Pre-assembly

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3.2. Parts checklist
Frame
Upsize Kit (if purchased)
6x Frame Tubes
2x Top Joiners
4x Frame Legs
12x Anchors
1 required for size M;
2 required for size L.
1x Swing Rail
1x Swing Rail
1x Rail Joiner
2x Frame Joiners (Left)
2x Frame Joiners (Right)
18x Frame Bolts
2x Frame Bolts

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Remove all parts from the packaging, and lay out the components on the ground.
ENSURE THAT AS YOU FOLLOW THESE INSTRUCTIONS,
YOU FIRMLY SECURE ALL PARTS WITH NUTS AND BOLTS.
1
STEP
3.3. Assembly instructions – Vuly 360 Pro Frame
Insert one end of the Swing Rail into the centre of a Top Joiner.
Lock the two together with a nut and bolt.
IF YOU ARE ASSEMBLING A SMALL SIZE SWING SET:
Insert the other end of the Swing Rail into the centre of the
remaining Top Joiner. Lock the two together with a nut and bolt.
Note: If you purchased the Spin Swing, replace
this Swing Rail with the Spin Rail included with
that purchase.
2
STEP

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3
STEP
3 A
STEP
3 B
STEP
TO ASSEMBLE A MEDIUM SIZE – 1X UPSIZE KIT:
UPSIZING
Skip this section if you are assembling a size S swing set (without any Upsize Kits).
Warning: Never use more than two Upsize Kits with your 360 Pro Frame. Creating
a size larger than L will dramatically reduce the structural integrity of the design
and may cause injury.
Insert the additional Swing Rail from your Upsize Kit into the
centre of the remaining Top Joiner. Lock the two together with
a nut and bolt.
Connect the completed Swing Rail and Top Joiner parts from
Step 2 and those from Step 3A to either side of the Rail Joiner
from your Upsize Kit. Lock them in with nuts and bolts.

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3 A
STEP
3 C
STEP
TO ASSEMBLE A LARGE SIZE – 2X UPSIZE KIT:
Insert the additional Swing Rail from your Upsize Kit into the centre of the remaining Top Joiner. Lock the two together with a
nut and bolt.
Connect the completed Swing Rail and Top Joiner parts from Step 2 and those from Step 3A to either side of the Rail Joiners
from Step 3B. Lock them in with nuts and bolts.
3 B
STEP
Take the other Swing Rail from your second Upsize Kit, and insert both Rail Joiners from your Upsize Kits to either end. Lock
them in with nuts and bolts.

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Insert four Frame Tubes into the bottoms of each
Top Joiner, as though you are ‘standing up’ the
frame. Lock them into place with nuts and bolts.
4
STEP
5
STEP SHADE COVER
Skip this section if you do not wish to attach your Shade Cover.
Lay your Shade Cover out on top of your partially-assembled swing set.
5 A
STEP

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Connect two Frame Joiners onto either end of
one Frame Tube, and lock them into place with
nuts and bolts.
Repeat for a second Frame Tube and the
remaining Frame Joiners.
Take your two Frame Tube and Frame Joiner parts
from Step 6 and insert them into the Frame Tubes
on both sides of the swing set from Step 4. Lock
them into place with nuts and bolts.
6
STEP
7
STEP
Pull two corners down over
the Top Joiners, and insert the
toggles. Go to the other side of
the swing set and repeat for the
other two corners.
5 B
STEP

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Insert the Frame Legs into the bottoms
of each Frame Joiner, and lock them
into place with nuts and bolts.
Twist the Anchors through the holes
in each Frame Leg foot to secure the
swing set to the ground.
Note: Vuly recommends fixing
360 Pro to concrete footings
using Dynabolts, if the ground
in your backyard is soft or has
low-density soil.
8
STEP
9
STEP
You have assembled your Vuly 360 Pro Frame!
See your Swing instructions to attach your chosen Swings.
CONGRATULATIONS!

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4.0. Warranty
All Vuly products are sold with a manufacturing warranty,
which assures that the item is free of defects in workmanship
and materials (“warranty”).
Vuly offers the longest and most extensive warranties in
the market on all our products. We provide comprehensive
after-sales service, which we believe encourages the
customer to purchase a Vuly product instead of those of
our competitors.
4.1. Warranty periods
Warranty periods do not reset for any reason, unless
the customer purchases a new product. In this case, that
particular item will be covered by its own warranty period.
It does not affect – nor will it increase – warranty periods
for other purchased items.
Warranty periods always commence from the date of item
delivery.
This warranty is for use under normal conditions, and it
applies for:
SWING SETS
• 120 months [10 years] to the Frame components.
• 12 months [1 year] to any Swings.
ACCESSORIES
• 12 months [1 year] to purchased accessories not
received during a promotional period.
• 3 months to any items received at no cost as part of a
promotion – e.g. ‘Free Shade Cover’.
The customer may extend the standard 12-month [1 year]
warranty to 36 months [3 years], if they purchase an
extended warranty within 7 days of their delivery date.
4.2. Inclusions
This warranty covers manufacturing faults and defects only.
If a product is damaged or rendered unsafe as a result of a
departure from its design specifications during production,
this constitutes a manufacturing fault or defect.
This may occur if – for example – improper welding during
manufactoring produces an unstable Frame.
4.3. Exclusions
4.3.1. Damage through wear and tear
This warranty does not extend to normal wear and tear of
the product. This may include, but is not limited to:
• Rusting or scratching of steel components,
• UV deterioration of textile components.
As outdoor products that are actively used, swing sets and
their accessories will experience wear and tear over time.
4.3.2. Damage through weather conditions
Damage to the product that results from weather events –
such as rain or wind – are not covered under the warranty.
Vuly suggests that you contact your home and contents
insurer if your product is damaged by such events.
4.3.3. Damage through improper installation
This warranty does not extend to any failure of the product
caused by installation not in accordance with the Vuly
Manual. Customers must assemble their Vuly product by
following carefully the Installation section of their Vuly
Manual.
Furthermore, the warranty does not cover installation
provided by a third-party assembly service. It is the
customer’s responsibility to check all boxes and confirm
that all components are included in the correct condition
before installing.
4.3.4. Damage through insufficient care or maintenance
This warranty does not extend to accelerated decay of the
product caused by poor care or maintenance. It is essential
that customers regularly check, and follow the advice of,
the Care and Maintenance sections of their Vuly Manual to
ensure that their product lasts as long as possible.
4.3.5. Damage through inappropriate use
This warranty will be void if the product is used for any
other activity besides those for which it was intended. Vuly
products constitute recreational outdoor products and
accessories for such products. They are not intended for
professional use.
The warranty will also be voided if any non-Vuly components
or accessories are used with the product.
Any evidence that inappropriate actions that have led
to product failure will not be covered by the warranty.
Similarly, replacement parts or repairs needed to mend
such damage will not be covered under the warranty.
4.3.6. Personal Injury
The warranty does not cover personal injury or losses due
to any of the above: wear and tear, weather conditions,
inappropriate installation, insufficient care or maintenance

13
or inappropriate use, nor does it cover damage due to
negligence or accidents.
4.4. Warranty Claims
If a customer believes that a Vuly product is faulty or
defective, they must discontinue use and submit a Warranty
Claim.
A customer must not attempt to use a product if any part is
faulty or defective, as it may be dangerous. Any damage
that the user causes as a result of using faulty or defective
products will lead to voiding of the warranty.
4.4.1. Making a Warranty Claim
To fulfil a warranty claim, a customer must submit an online
Warranty Claim at www.vulyplay.com/support.
Submitting the online Warranty Claim form requires the
customer to provide:
• Details of their purchase – including date,
• Batch number,
• Clear photographic evidence of the manufacturing
fault or defect.
If the customer does not provide all details that the form
requires, their Warranty Claim will not be assessed.
Vuly may take up to 7 days to process Warranty Claims
upon a completed submission. It may take a further 7 days
for replacement parts to reach the customer.
4.4.2. Successful Warranty Claims
If Vuly accepts a customer’s Warranty Claim, Vuly will
replace the faulty or defective parts, not offer refunds.
Successful Warranty Claims lodged within 7 days of the
delivery date.
Vuly will replace the damaged parts free of charge. Vuly
will also cover any costs associated with shipping the
replacement part.
Successful Warranty Claims lodged after 7 days of the
delivery date.
Vuly will replace the damaged parts free of charge. The
customer must cover any costs associated with shipping the
replacement part.
4.4.3. Refunds
In all instances of successful warranty claims, Vuly offers
replacements parts only. Vuly provides refunds only at their
discretion.
4.4.4 Claiming on non-Vuly products
Products sold alongside Vuly that are not Vuly-branded
are subject to the warranties provided by the companies
that supply them. The customer must contact these external
companies to make a warranty claim; Vuly itself will not
assess claims made against non-Vuly products.
4.5. Australian Consumer Law
Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss
or damage.
You are also entitled to have the Goods repaired or
replaced if the Goods fail to be of acceptable quality and
the failure does not amount to a major failure.
5.0. Missing parts
If a customer believes that their Vuly product does not
include all necessary parts or boxes, they must contact Vuly
immediately on 1300 667 514.
A customer must not attempt to use a product if any part is
incomplete, as it may be dangerous. Any damage that the
user causes as a result of using incomplete products will
lead to voiding of the warranty.
Vuly products are delivered to Vuly HQ prepackaged; we
are unable to check the boxes prior to delivery to ensure
that they contain all the required parts.
While the incomplete delivery and missing parts rates are
low, some parts may also fall out in transit due to small,
unintentional tears in their boxes and boxes may become
misplaced during delivery.



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