Watkins Wellness HotSpring Hot Spot Relay User manual

HOT SPOT®COLLECTION
RELAY
®
| RHYTHM
®
| PACE
™
| STRIDE
®
2022
OWNER’S MANUAL
English French
Spanish

Before you begin reviewing the manual, please take a moment to register your warranty. Doing so will assist us in contacting you for any
important product notification.
Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa.
To register please go to http://www.hotspring.com/hot-tub-owners/hot-tub-product-warranty-registration or simply scan the QR code below:
FOR YOUR RECORDS
Spa Model/Serial Number:
Date Purchased:
Dealer:
Address:
Cover Serial Number:
Accessory Serial Number:
If you have any questions about any aspect of your spa's set-up, operation or maintenance, contact your authorized HOT SPRING
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will
facilitate the enjoyment of your new HOT SPRING spa.
IMPORTANT: WATKINS WELLNESS reserves the right to change specifications, or design, without notification and without incurring any
obligation.
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior
surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require
fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years
of age. Your HOT SPRING spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers
and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will
inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your HOT SPRING dealer can provide information on which permits may be required.
Watkins Wellness®congratulates you on your decision to enjoy the finest spa available...
Welcome to the growing family of HOT SPRING spa owners.
Important!
HOT SPOT ®
Collection
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TABLE OF CONTENTS
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS .............................. 1
IMPORTANT SPA INSTRUCTIONS...................................... 3
GETTING STARTED
SPA FEATURES...................................................................... 4
QUICK START-UP INSTRUCTIONS .................................... 5
START-UP ............................................................................... 6
PRIMING THE PUMP(S)........................................................ 7
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION........................................................... 8
HOW TO ADD CHEMICALS TO THE WATER .................... 8
FUNDAMENTALS OF WATER MAINTENANCE
(NON-FROG
®
SYSTEM)........................................................ 9
FROG WATER CARE SYSTEM.......................................... 10
FROG CARTRIDGE REPLACEMENT
INSTRUCTIONS ................................................................... 10
THE HOT SPRING SPA WATER MAINTENANCE
PROGRAM............................................................................ 10
VACATION WATER CARE INSTRUCTIONS..................... 12
WATER TERMINOLOGY ..................................................... 13
SPA CONTROL PANEL
TEMPERATURE ADJUSTMENT ........................................ 14
JETS OPERATION ............................................................... 14
MULTI COLOR LED LIGHT ................................................. 14
SMART WINTER MODE...................................................... 14
SPA LOCK (PARTIAL/FULL)................................................ 14
MUSIC (WHEN EQUIPPED) ............................................... 14
OPERATIONAL MODES (PACE & STRIDE) ..................... 14
OPERATIONAL MODES (RELAY & RHYTHM)................. 15
DIAGNOSTIC LCD MESSAGE ......................................... 16
JET MENU
RELAY (MODEL REL) ........................................................ 17
RHYTHM (MODEL RHY) ..................................................... 18
PACE (MODEL PAC)............................................................ 19
STRIDE (MODEL STD) ........................................................ 20
SPA CARE AND MAINTENANCE
DRAIN & REFILL INSTRUCTIONS..................................... 21
PREVENTION OF FREEZING ............................................ 21
FILTER SYSTEM .................................................................. 22
FILTER CARTRIDGES REMOVAL & CLEANING ............ 22
CARE OF THE SPA PILLOWS............................................ 22
CARE OF THE EXTERIOR.................................................. 22
CARE OF THE SPA CABINET ............................................ 23
CARE OF THE SPA COVER ............................................... 23
COVER LIFTER SYSTEM ................................................... 23
ELECTRICAL REQUIREMENTS
ELECTRICAL REQUIREMENTS AND
PRECAUTIONS .................................................................... 24
SELECTING THE VOLTAGE FOR YOUR SPA ................. 24
115 VOLT INSTALLATION (20 amp) ................................... 24
115 VOLT CONVERSION (30 amp) .................................... 24
115-230 VOLT CONVERSION (PACE & STRIDE
MODELS) .............................................................................. 25
230 VOLT 30A OR 50A WIRING INSTRUCTIONS............ 25
SERVICE INFORMATION
GENERAL INFORMATION .................................................. 26
GFCI AND HIGH LIMIT THERMOSTAT.............................. 26
MISCELLANEOUS SERVICE INFORMATION.................. 26
ACTS INVALIDATING WARRANTY.................................... 26
DISCLAIMERS...................................................................... 26
WATKINS WELLNESS CUSTOMER SERVICE ............... 27
TROUBLESHOOTING ......................................................... 27
TROUBLESHOOTING ......................................................... 28
SPA SPECIFICATIONS ........................................................ 29
DOOR PANEL REMOVAL.................................................... 30
DOOR PANEL REPLACEMENT ......................................... 30
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Page 1
Safety Information
SAFETY INFORMATION
IMPORTANT SAFETY
INSTRUCTIONS
(READ AND FOLLOW ALL
INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER - RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.
• To reduce the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to
hot water.
• Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
DO:
• Make sure you always lock the child resistant locks after using the spa
for your children’s safety. Every HOT SPRING spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. Children are especially
sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure
that children are careful when entering or exiting the spa.
DON'T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF
ELECTROCUTION
DANGER - RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death,
or serious personal injury due to electrocution if direct burial-type cable
is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control
box inside the unit to permit connection of a minimum No. 8 AWG
solid copper bonding conductor between this point and any metal
equipment, metal water pipe, metal enclosures of electrical equipment,
or conduit within five feet (1.5 m) of the unit as needed to comply with
local requirements.
• Do not operate the audio main controls while inside the spa (if spa is
equipped with an audio component).
• Do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components) to the
audio system unless approved by WATKINS WELLNESS .
• Do not self service audio component by opening spa door as this may
expose dangerous voltage or other risk of injury. Refer all servicing to
qualified service personnel.
• Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with Article 810 of the
National Electric Code, ANSI/NFPA 70.
WARNING
• To reduce the risk of electrical shock, replace a damaged cord
immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
• Your spa is provided with a Ground Fault Circuit Interrupter (GFCI)
for user and equipment protection. To ensure proper operation of this
important safety device, test according to the following instructions per
electrical configuration.
• Cord-Connected 115 volt, 20 amp models: The GFCI is located at
the end of the power cord. Before each use, with the unit operating,
push the TEST button. The unit should stop operating and the GFCI
power indicator will go out. Wait 30 seconds and then reset the GFCI
by pushing the RESET button. The GFCI power indicator will turn
on, restoring power to the spa. If the interrupter does not perform in
this manner, there may be an electrical malfunction and with it, the
possibility of an electric shock. Disconnect the power until the problem
has been corrected.
• 115 volt 30 amp hard wired, 230 volt permanently installed or
converted models:
• A ground terminal is provided on the terminal block (TB-1, system
ground terminal) located inside the control box. To reduce the risk
of electric shock, connect this terminal to the grounding terminal
of your electrical service or supply panel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the
circuit conductors supplying the equipment. In addition, a bonding
terminal (pressure wire connector) is provided on the outside of the
control box for bonding to local ground points. To reduce the risk of
electric shock, this connector should be bonded with a No. 8 AWG
solid copper wire to any metal ladders, water pipes, or other metal
within 5 feet (1.5 m) of the spa to comply with local requirements.
The means of disconnection must be readily accessible, but must
be installed at least 5 feet (1.5 m) from the spa.
• Your spa is provided with a suitably rated circuit breaker to open all
ungrounded supply conductors.
• Your spa uses ground fault circuit interrupters in the electrical
subpanel. Before each use of the spa and with the unit operating,
push the TEST button on each breaker. The switch should click
over to the “Trip” position. Wait 30 seconds and reset each GFCI
breaker by switching it completely off and then completely on.
The switch should then stay on. If either of the interrupters does
not perform in this manner, it is an indication of an electrical
malfunction and the possibility of an electric shock. Disconnect the
power until the fault has been identified and corrected.
IMPORTANT: Failure to wait 30 seconds before resetting the GFCI
may cause the spa’s Power Indicator (on the control panel) to blink. If
this occurs, repeat the GFCI test procedure.
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Page 2 Safety Information
DANGER - RISK OF ELECTRICAL SHOCK
• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may be
installed within 5 feet (1.5 m) of a metal surface if each metal surface
is permanently connected by a minimum No. 8 AWG solid copper
conductor attached to the wire ground connector on the terminal
box that is provided for this purpose if in accordance with National
Electrical Code ANSI/NMFPA70-1993.
• Do not permit any electrical appliances, such as a light, telephone,
radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain
a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
• Install your spa is such a way that drainage is away from the electrical
compartment and from all electrical components.
DO:
• Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
• Replace audio components only with identical components (if your spa
is equipped with an audio component).
DON'T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Use an extension cord to connect the spa to its power source. The
cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER - RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings
(filter standpipes) located in the filter compartment.
• The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery. Take care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.
• Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care. The
recommended levels for your HOT SPRING spa are:
With FROG @ease
SmartChlor will maintain
a 0.5-1.0 ppm free
chlorine as long as
water is balanced
Without FROG @ease
Free Available Chlorine:
3.0-5.0 ppm
Bromine:
1.0-2.0 with
minerals
3.0-5.0 without
minerals
Water pH:
7.2-7.8
Calcium Hardness:
50-150 ppm
Total Alkalinity:
40-120 ppm
• Refer to Water Quality and Maintenance section for complete
instructions.
IMPORTANT: Turn on the jet pump for at least ten minutes after adding
ANY spa water chemicals into the filter compartment.
Clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a
dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 98.6°F (37°C). The symptoms
of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY
• The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F and 104°F (36°C and 40°C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (36°C). Failure to do so may result in
permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
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Page 3
AVOIDING THE RISK OF SKIN BURNS
• To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s
comfortable.
SAFETY SIGN
Each HOT SPRING spa is shipped with a SAFETY SIGN in the owner’s
package. The sign, which is required as a condition of Product Listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFETY SIGNS, contact your HOT SPRING
dealer and request Part #70798.
IMPORTANT
SPA INSTRUCTIONS
The following contains important spa information, and we strongly
encourage you to read and apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this
manual.
• Use only approved accessories and recommended spa chemicals and
cleaners.
DON'T
• Leave the HOT SPRING spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not
able to resolve the problem, contact your authorized HOT SPRING
dealer. Many problems can easily be diagnosed over the telephone by
an Authorized Service Technician.
SPA SHELL
Your HOT SPRING spa has an acrylic shell. Stains and dirt generally
will not adhere to your spa’s surface. A soft rag should easily remove
most dirt. Most household chemicals are harmful to your spa’s shell
(see below for detailed information on cleaning agents). Always rinse off
any spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents
for your HOT SPRING spa shell: plain water, HOT SPRING
FRESHWATER Spa Shine, or Soft Scrub®. The use of alcohol or any
other household cleaner other than those listed to clean the spa shell
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell
surface, specifically: Simple Green®, Windex®or Spa Mitt. NEVER
USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any
spa shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your HOT SPRING dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (WATKINS WELLNESS recommends FRESHWATER
Stain & Scale Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
Safety Information
SAVE THESE INSTRUCTIONS
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Page 4
GETTING STARTED
SPA FEATURES
1) Standard LCD Control Panel. The control
panel is accessible from inside or outside the
spa and is designed for ease of use.
2 ) The Diverter (PACE model only, not shown) lets
you divert water to different combinations of jets
by simply turning the lever.
3) The Air Control lever lets you dial in the ideal
amount of air for the Precision®jets.
4) The Water Feature lever adjusts the amount of
water that flows from the available water feature.
5) The XL Directional jet with directional nozzle
provides maximum performance.
6) The XL Rotary jet provides greater flow through
one rotary opening creating a unique massage
pattern.
7) The Standard Rotary jet provides a strong
unique massage.
8) The Standard Directional jet with directional
nozzle provides a strong flow of water.
9) The PRECISION jet with directional
nozzle delivers a therapeutic massage.
10) The Multi-Color LED Points of Light system,
has multiple points of multi-color lighting.
11) The water feature adds beauty to your spa
experience (Not available on the STRIDE
model).
12) Pillow - All spas have at lease one pillow or
more.
13) FROG housing cap.
14) Spa Filter provides the water filtration of the spa.
15) Floor Drain.
16) Spa Suction.
17) An optional 1.5 inch (4 cm) speaker available
on music ready spas (Not available on the
STRIDE model).
1
3
4
5
6
78
9
10
11
12
Getting Started
13
14
15 16
17
18
RELAY model shown, your spa may look different.
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DIRECTIONAL & ROTARY JETS
These jets deliver a great massage to the back and shoulder areas.
These jets may provide either a direct stream, or rotating massage
patterns. The pressure can be adjusted by rotating the faceplate from a
full stream, to shutting the jet completely off. To avoid damage to your
spa’s plumbing and components, do not turn off more than half of these
jets at the same time.
35(&,6,21-(76
PRECISION jets are small. They are designed to perform a soft,
soothing massage on your feet, calf, back and shoulders.
The Air Control
levers are used to change the air intensity of a group of PRECISION jets
simultaneously.
AIR CONTROL SYSTEM
AIR CONTROL VALVE: Turning the air control lever to the left position
allows for the same volume of air to flow to all individual jets and
PRECISION jets simultaneously. The jet faceplate on the larger jets is
then used to control the water intensity of each hydromassage jet.
NOTE: Always turn the air control lever to the right position anytime the
spa is not being used. This will help make the spa operate more quietly
and heat more efficiently when the vinyl cover is in place.
WATERFALL VALVE
The RELAY, RHYTHM & PACE spas are equipped with a cascading
water feature. It is activated by pressing the JETS button up to 2 times
when the jets are off and turning the waterfall valve clockwise. The flow
is regulated by turning the valve to the desired position.
When not in use turn the on/off valve to the OFF position.
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SPA
Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as the
electrical installation of the spa. Installation instructions in the form of a
Pre-Delivery Instruction booklet can be obtained from either your HOT
SPRING dealer or online at:
www.HotSpring.com/planning-tools/pre-delivery-instructions
DO:
• Know which water treatment system you will be using and make sure
you have necessary chemicals available. Read all of the instructions
that come with the system.
• Have @ease Test Strips or FRESHWATER 5-way Test Strips
Available (depending on your chosen water treatment system).
• Have pH/Alkalinity Up & Down available.
• Know the "Hardness" of your water, contact your dealer to help you
with this information. See Water Quality and Maintenance for more
information.
IMPORTANT: WATKINS WELLNESS does not recommend that
the spa be filled with “softened” water, as this may damage the spa’s
equipment.
• Purchase the Clean Screen
®
pre-filter to remove unwanted
contaminants from the tap water. This is recommended, not required.
DON'T:
• Power up the spa until it has been filled with water! Power to the spa
automatically activates critical components within the spa, such as
controls, heater, and other systems. If power is supplied to these
components prior to the spa being filled, the components will be
damaged, and this may result in a non-warranty component failure.
• Fill the spa with hot water or cold water with cold water temperature
below 50º F (10º C)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.
• Use your spa after filling until all of the steps listed below START-UP
are completed!
• Add chlorine if treating your spa with polyhexamethylene biguanide
(Biguanide, PHMB, eg. BaquaSpa®) sanitizer.
Page 5
Getting Started
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Page 6 Getting Started
START-UP
Your HOT SPRING spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag.
The following instructions must be read and followed exactly to ensure
a successful start-up or refill.
1. CLOSE DRAIN AND FILL THE SPA with water through the
filter compartment. Your HOT SPRING spa water level should be
maintained at a level one inch above the highest jet in the spa.
NOTE: Remove FROG cap while filling to allow the air to escape the
plumbing lines. Replace FROG cap once filled.
2. AFTER THE SPA HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied
to the spa.
• 115 volt model: Connect the GFCI to the waterproof receptacle
and push the RESET button on the GFCI.
• 230 volt models:
Open the door of the electrical subpanel,
reset
the 50 amp GFCI breaker, verify the system is primed. Close
and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and
to purge any remaining air from the heating system:
RELAY &RHYTHM Models:
• Push the JETS 1 button 2 times to run pump on high speed, run
for one minute. Press JETS button one more time to shut the
JETS off.
• Push the JETS 2 button 1 time to run pump on high speed, run
for one minute. Press JETS button one more time to shut the
JETS off.
PACE &STRIDE Models:
• Push the JETS button 2 times to run the jet pump on high
speed, run for one minute. Press JETS button one more time to
shut the JETS off.
Weak or surging jets are an indication of a low water level condition or
clogged filter cartridges.
IMPORTANT: Be sure the air Lever (see illustration in Spa Features
section) is open by turning clockwise until it stops. Combination jet
faces can be turned to completely shut off jet flow, these jets should
be open as well.
4. USING A TEST STRIP AND APPLICABLE CHEMICALS,
adjust Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH)
to 100 ppm, then spa water pH to between 7.2 and 7.8. These
procedures are listed in the “Water Quality and Maintenance”
section. When using the FROG @ease system it is required to
use the @ease Test Strips.
IMPORTANT: Always add spa water chemicals directly into the
filter compartment with the jet pump on high speed for at least
ten minutes. Adjusting the Total Alkalinity (TA) as the first step is
important, as out-of-balance TA will affect your ability to adjust
the pH correctly and will prevent the sanitizer from operating
effectively.
5. IF USING FROG @ease: Dial a new @ease mineral cartridge
to setting 6 and snap into the top space of the cartridge holder. Dial
@ease SmartChlor Cartridge per the setting chart based on your
gallons (see page 10).
IF USING FROG Bromine Cartridge (Canada Only): Dial the
cartridge to setting 3 and snap into the bottom section of the
cartridge holder. Leave the top section empty.
IMPORTANT: With FROG Bromine Cartridge shock once a week.
WIth FROG @ease, shock once a month or when replacing
a SmartChlor Cartridge. We recommend the FRESHWATER
Chlorine Free Oxidizer (MPS).
6. SUPERCHLORINATE THE SPA WATER by adding 1½
teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters)
of spa water placing JETS (1) on high (see step 3) and run for 10
minutes then shut pump off.
7. SET THE TEMPERATURE CONTROL, the spa
is
pre-programmed to reach 100°F (38° C
), and will normally do
so within 18 to 24 hours. You may raise or lower the water
temperature by:
• Pressing the (
+)
button on the control panel to raise the
temperature.
• Pressing the (
-)
button on the control panel to lower the
temperature.
Place the vinyl cover on the spa and allow the water temperature
to stabilize. Make sure you secure the cover in place using the
cover locks. Periodically check the spa water temperature. When
the water temperature climbs above 90°F (32°C), proceed to the
next step.
To prevent tampering, you can lock your desired temperature
setting. Refer to the Operating section for details.
8. IF NOT USING @ease SMARTCHLOR SYSTEM, TEST THE SPA
WATER FOR CHLORINE RESIDUAL. If the residual is between 3
and 5 ppm on the test strips, go on to the next step. If the residual
is less than 3 ppm, place JETS (1) on high (see step 3) and then
retest, add more chlorine as necessary and run for 10 minutes.
IMPORTANT: For Canada, if you are only using the FROG bromine
cartridge, your bromine levels should be between 3.0 - 5.0 ppm.
WARNING:High sanitizer levels can cause discomfort to the
user’s eyes, lungs and skin. Always allow the sanitizer level to fall
to the recommended range before using the spa.
IMPORTANT: Each time the spa is filled with water, you must
remove and reinstall the FROG cap, even if you are not replacing
the cartridge, in order to properly prime the jet pumps.
9. RECHECK the Total Alkalinity (TA) at 80 ppm, Calcium Hardness
(CH) at 100 ppm, then spa water pH at between 7.2 and 7.8. using
a FRESHWATER 5-way test strip or an @ease test strip when
using @ease cartridges .
IMPORTANT: Make sure you adjust your Total Alkalinity first, as
an out-of-balance condition will affect your ability to adjust the pH
correctly, and will prevent the sanitizer from operating effectively.
The spa is ready for use when the spa water has circulated
and the bromine level remains between 1 and 2 ppm or
chlorine level remains between 0.5 and 1 ppm with @ease, or
3-5 ppm with regular chlorine.
10. TEST WATER WEEKLY OR BEFORE EACH TIME
THE SPA IS USED
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Page 7
Getting Started
PUMP
UNIONS
PUMP
UNIONS
HEATER
UNIONS
PRIMING THE PUMP(S)
Upon filling or refilling the spa, if a pump is operating and water is not flowing
from any of its jets, the pump may not be properly primed. To correct, refer to
the illustration below and perform the following procedures:
• Turn off power to the spa at the breaker and remove the equipment
compartment door.
• Loosen the union on the top of the pump(s) to allow the air to escape. When
water is present, hand-tighten the union.
• Turn power back on, activate the pump and check to make sure union is
tight enough to keep it from leaking. Re-install equipment door.
NOTE: Equipment compartment illustrated below will vary depending on
spa model.
IMPORTANT
THE UNION FITTINGS IN THE EQUIPMENT COMPARTMENT MAY LOOSEN
DURING TRANSPORTATION. TO AVOID LEAKS, PLEASE CHECK TO MAKE
SURE THESE ARE HAND-TIGHT
PRIOR TO FILLING YOUR SPA.
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Page 8
WATER QUALITY AND
MAINTENANCE
BASIC INFORMATION
It’s important to have clean water. Water maintenance is one of the least
understood, yet most important, areas of spa ownership. Your dealer
can guide you through the process of achieving and maintaining perfect
water in your spa, given your local conditions.
IMPORTANT: Water Terminology can be found at the end of this
section.
• Always read & refer to the owner's manual for complete information.
• Test your water with a test strip once a week, or each time the spa is used.
• @ease users must also use the @ease test strips.
• Add chemicals in small amounts to prevent overdosing the spa.
• Use the spa only when the chlorine level is between 0.5-1.0 ppm
with @ease system, or 1-5 ppm with regular chlorine or manually add
chlorine as needed.
• It is the spa owner's responsibility to prevent over or under
chlorination.
IMPORTANT: Remember to change your water every three to four
months.
Check with your HOT SPRING dealer to determine if water in your
region has unique qualities - such as high metal or mineral content - that
should be addressed.
Your program will depend on your water’s mineral content, how often
you use your spa, and how many people use it.
WATER QUALITY CHART
PARAMETER TARGET MIN - "OK" RANGE - MAX
pH 7.4 7.2 7.8
ALKALINITY 80 ppm 40 ppm 120 ppm
HARDNESS 100 ppm 50 ppm 150 ppm
CHLORINE 3 ppm 1 ppm 5 ppm
CHLORINE WITH @ease 0.5 ppm 1 ppm
Maintaining the water quality and the cleanliness of the filter in your spa
is your responsibility. Keeping the spa water balanced prolongs the life
of the spa components and will make the water more comfortable. Your
dealer can guide you through the process of achieving and maintaining
perfect water in your spa, given your local conditions. Your program will
depend on your water’s mineral content, how often you use your spa,
and how many people use it. WATKINS WELLNESS has developed
several water care systems and products to simplify water care which
are available from authorized HOT SPRING dealers.
HOT SPRING FRESHWATER products Vanishing Act
®
Calcium Remover
FROG Water Care System CLEAN SCREEN Prefilter
*For more information visit www.hotspring.com/save-water/
CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
precisely. Though chemicals protect you and your spa when used
correctly, they can be hazardous in concentrated form. Always observe
the following guidelines:
• Allow only a responsible person to handle spa chemicals. Keep them
out of the reach of children.
• Accurately measure the exact quantities specified, never more. Do not
overdose your spa.
• Handle all containers with care. Store in a cool, dry, well ventilated
place.
• Always keep chemical containers closed when not in use. Replace
caps on their proper containers.
• Don't inhale fumes, or allow chemicals to come in contact with your
eyes, nose, or mouth. Wash your hands immediately after use.
• Follow the emergency advice on the product label in case of accidental
contact, or if the chemical is swallowed. Call a doctor or the local
Poison Control Center. If a doctor is needed, take the product container
along with you so that the substance can be identified.
• Don't let chemicals get on surrounding surfaces or landscaping. Don't
use a vacuum cleaner to clean up chemical spills.
• Never smoke around chemicals. Some fumes can be highly flammable.
• Don't store any chemicals in the spa equipment compartment.
HOW TO ADD CHEMICALS
TO THE WATER
IMPORTANT: All spa water chemicals (other than FROG cartridges),
including granulated dichlor, MPS, granulated pH increaser or
decreaser, granulated total alkalinity increaser, liquid stain and scale
inhibitor, and liquid defoamer must always be added directly into the
filter compartment while the jet pump is running in its high speed mode,
and it must run for a minimum of ten minutes.
To Administer Spa Water Chemicals:
1. Fold back the cover. Carefully remove and set aside the filter
compartment cover.
2. On your Control Panel:
• Push the JETS button two times for PACE & STRIDE models.
• Push JETS 1 button two times for RELAY & RHYTHM models
3. Carefully measure the recommended amount of chemical and slowly
pour it into the filter compartment. Use care not to splash chemicals
on your hands, in your eyes, on the spa shell surface, or on the spa
cabinet.
4. Replace the filter compartment cover. After ten minutes, shut the Jet
pump off by pressing the JETS (1) button one more time. Close and
secure the cover.
DANGER:
Risk of Drowning: Never leave an open spa unattended!
IMPORTANT: After administering a super chlorination treatment or non-
chlorine shock to your spa, leave the cover open for a minimum of 20
minutes to allow the oxidizer gas to vent. A high concentration of trapped
oxidizer gas which may exist as a result of the shock treatment (not daily
sanitation) may eventually cause discoloration or vinyl degradation to the
bottom of the cover. This type of damage is considered chemical abuse and
is not covered under the terms of the limited warranty.
Water Quality and Maintenance
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Page 9
FUNDAMENTALS OF WATER
MAINTENANCE (Non-FROG System)
• Testing: Test the water weekly or each time the spa is used with
convenient FRESHWATER 5-way test strips or more accurate liquid/
tablet reagent test kit per instructions. Critical parameters: sanitizer
level, pH, Calcium Hardness (CH), and Total Alkalinity (TA). Store test
equipment in a dark, cool, dry place to maintain potency.
• Water Filtration: The filtration used in HOT SPRING spas helps keep
water clean by circulating sanitizer and removing waste from the spa.
Regularly inspect and clean filters for peak performance.
• Chemical Balance/pH Control: It is important to adjust the primary
water parameters (Total Alkalinity, Calcium hardness, pH) into the
recommended ranges so that they are stabilized or balanced. Balance
the water chemistry every time you fill the spa with new water and then
during the life of that body of
water. Keeping the water in
balance prevents damage by
holding the pH in a safe range
and preventing calcium scale
formation on spa equipment.
A low pH can damage metal
components whereas a high
pH can cause high levels
of calcium to form scale.
Your dealer should provide
a detailed water chemistry
orientation soon after your
new spa is filled for the very
first time.
• The following three water components must be kept in balance to avoid
damage to the spa. Do balance these components in the order they
are listed here as each will help you balance the next using a minimum
amount of chemicals.
1. Calcium Hardness (CH) – CH is the measure of the amount
of dissolved calcium in the water. Low levels can make the
water corrosive and high levels cause scale formation of spa
components. The recommended CH reading is between
50 - 150 ppm. If the CH level is too high, lower it with the
VANISHING ACT calcium remover per instructions. Once in
balance, the CH reading normally remains stable until new water is
added. Great care must be taken when filling the spa from a water
softener to ensure that the calcium remains in balance and avoid
damage to the spa.
2. Total Alkalinity (TA) - TA is a measure of the water’s ability to
resist changes of pH or buffer capacity. A low TA allows the pH
to fluctuate easily. The recommended TA reading is between
40 - 120 ppm. To raise the TA, use FRESHWATER pH/
Alkalinity Up (sodium hydrogen carbonate). To lower the TA, use
FRESHWATER pH/Alkalinity Down (sodium bisulfate). Once the
TA is balanced, it normally remains stable until the next drain/
refill. We recommend you check the TA reading once per month.
Raising/lowering the TA may cause the pH readings to fluctuate
widely. Ignore the pH readings on the test strip while you are
balancing the TA.
3. pH - The pH is the measure of the acidity and alkalinity.
Maintaining the proper pH level will optimize the effectiveness of
the sanitizer, preventing damage to the spa and physical discomfort
for spa users. A low pH dissipates sanitizer, causes corrosion,
and irritates spa users. A high pH level will neutralize sanitizer,
promote scaling and cloud water. The recommended pH reading
is between 7.2 - 7.8. To lower the pH level, use FRESHWATER
pH/Alkalinity Down (sodium bisulfate). To raise the pH level, use
FRESHWATER pH/Alkalinity Up (sodium carbonate).
• Water Conditioners: Spa fill water varies from location to location and
user to user, therefore it is important to consult with your dealer for an
appropriate program.
a. VANISHING ACT – High levels of calcium and some minerals
can be removed from the water with the single use VANISHING
ACT. High calcium levels can cause scale formation on the spa
equipment and shell.
b. CLEAN SCREEN pre-filter –The CLEAN SCREEN pre-flter
should be used at every fill and top-off to remove contaminants
from the fill water, especially iron, copper, and manganese.
Many water sources including well water contain high
concentrations of minerals that can cause staining of the shell
and plastics.
c. Stain and Scale control – For water high in calcium and minerals,
it may be necessary to use an anti-scalant like Stain and Scale
control. As water evaporates from your spa and new water is
added, the amount of dissolved minerals like calcium, copper,
iron, and manganese will increase. (Minimize evaporation by
keeping the cover on the spa whenever possible.) High iron or
copper content in the water may produce green or brown stains
on the spa.
d. Foam Inhibitors - Soap is introduced into the spa water from
users’ bodies and swimming apparel and can cause the spa
water to foam when the jets are used. Low levels of calcium
hardness (soft water) can increase foaming. Although ozone can
oxidize soap residual, it may become necessary to add Foam
Inhibitors to suppress the foam. Excessive soap in the water
may require a water change to resolve.
• Oxidizers: Ozone and Monopersulfate (MPS) are oxidizers used to
prevent the buildup of contaminants, maximize sanitizer efficiency,
minimize combined chlorine, and improve water clarity. They are
to be used in conjunction with EPA registered sanitizers. The
FRESHWATER III high output ozone system uses Corona Discharge
technology to produce a high concentration of ozone which is injected
into the spa water 24 hours per day. FRESHWATER Chlorine-Free
Oxidizer, Monopersulfate (MPS) is a granular oxidizing chemical.
• Sanitizers: Maintaining the recommended residual level of an EPA
registered sanitizer at all times will decrease the occurrence of unsafe
bacteria and viruses in your spa water. The recommended Free
Available Chlorine (FAC), the amount of available chlorine sanitizer,
is 3.0-5.0 ppm or 0.5-1.0 ppm with @ease SmartChlor Chlorine
System. A low FAC can allow bacteria and viruses to grow rapidly in
the warm water, and a high FAC can cause discomfort to the user’s
eyes, lungs, and skin. Each sanitizer carries its own instructions
regarding how much to use and when to add it to the spa water.
Consult your dealer for their recommendations and instructions on
proper sanitizing of the spa.
a. FRESHWATER Concentrated Chlorinating Granules.
b. FROG sanitizing systems (mineral and chlorine) or (bromine for
Canada Only).
c. Sodium Dichloro-s-Triazinetrione (sodium dichlor or chlorine).
d. Brominating Concentrate (one step granular bromine).
e. BaquaSpa®(please consult your BAQUASPA manual for
instructions on the use of this product).
ALKALINE SPA
WATER
(SCALING
ZONE)
ADD pH
DECREASER
TO LOWER
pH
ADD pH
INCREASER
TO RAISE
pH
ACIDIC SPA
WATER
(CORROSIVE
ZONE)
COMFORT
ZONE IDEAL
Water Quality and Maintenance
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Page 10 Water Quality and Maintenance
IMPORTANT: DO NOT use tri-chlor chlorine, bromo-chloro-dimethyl-
hydantoin (BCDMH), or any type of compressed bromine or chlorine,
acid or any type of sanitizer which is not recommended by WATKINS
WELLNESS.
FROG WATER CARE SYSTEM
THE FROG @ease
MINERAL CARTRIDGE.
This cartridge introduces
minerals into the spa
water, inhibiting bacteria
growth.
THE FROG @ease
SMARTCHLOR
CARTRIDGE. The
recommended chlorine
sanitizer that works in
conjunction with the
FROG Mineral cartridge
to maintain softer, crystal
clear water with up to 75% less chlorine than ordinary dichlor systems.
To monthly “shock treat” your spa, we recommend that you use either
FRESHWATER Chlorine-Free Oxidizer, Monopersulfate (MPS) or
sodium dichlor (chlorine). Sodium dichlor may be a more appropriate
shock for those users that experience heavy bather load conditions.
The following optional products can be used in conjunction with the
FROG Water Care system:
FRESHWATER Chlorine-Free Oxidizer, Monopersulfate (MPS) is
an oxidizing chemical used to prevent the buildup of contaminants,
maximize sanitizer efficiency, and improve water clarity. When used in
conjunction with the FROG system it oxidizes particulates in the spa
water.
IMPORTANT NOTE: FRESHWATER Monopersulfate (MPS) is an
oxidizer, not a sanitizer.
FRESHWATER III high output ozone system is the only ozone
purification system approved for installation in your HOT SPRING
Spa. The FRESHWATER III high output ozone system utilizes CD
technology to produce a higher concentration of ozone than is
produced by a competing chip style CD or ultraviolet light ozone
systems.
NOTE: Refer to the Start-Up instructions of your FROG
@ease
SmartChlor owner's manual, (same for FROG Bromine, Canada
only).
The owner's manual can be found with your FROG starter kit.
It is important to follow the recommended application and maintenance
programs outlined for each product’s use. If the spa is being used over
an extended period or time, such as a whole afternoon or evening,
additional sanitizer will be needed. When using @ease SmartChlor the
use of @ease Test Strips is also required.
NOTE: The FROG @ease Mineral Cartridge or @ease Chlorine
Cartridge are not approved for use in Canada.
TROUBLESHOOTING:
• Check water balance, pH and Total Alkalinity needs to be in the
proper ranges for the @ease In-Line System to work correctly.
• If the SmartChlor Cartridge is Not empty, turn dial setting up
1 number and monitor chlorine levels for a few days while
maintaining water balance. If needed, turn dial up again.
• Check SmartChlor Cartridge and replace if empty.
FROG CARTRIDGE REPLACEMENT
INSTRUCTIONS
The FROG @ease cartridge should be replaced every 3-4 weeks,
depending on User Load (shock spa after replacing the cartridge). The
FROG @ease mineral cartridge should be replaced every 4 months
or when draining and refilling the spa. After refilling the spa with water,
balance the Total Alkalinity (TA), Calcium Hardness (CH) and pH to the
recommended levels. Shock the spa monthly by adding FRESHWATER
Chlorine-Free Oxidizer (MPS) non-chlorine shock or sodium dichlor
(chlorine).
To replace FROG
cartridges, follow these steps:
1. Turn off power to the spa.
2. Unscrew FROG cap on top edge of spa.
3. Push down on handle and turn counter-clockwise.
4. Lift cartridge holder up and out of spa.
5. Remove and discard old cartridges.
6. Turn top cap of new @ease Mineral cartridge to setting #6
(evaluate water in 1 week and adjust as necessary).
7. For @ease SmartChlor cartridge setting, see table below:
@ease
SmartChlor RELAY, RHYTHM, PACE & STRIDE
Setting 2
8. Snap @ease Smartchlor cartridge into the bottom of holder and
snap @ease mineral cartridge into the top.
9. Reinstall cartridge holder into spa, push down, and twist clockwise.
10. Replace FROG cap.
11. Reconnect power to the spa.
USING THE FROG BROMINE CARTRIDGE (BCDMH) (Canada Only).
This is a stand-alone sanitizer that fits inside the FROG In-Line
Sanitizing System that came with your HOT SPRING Spa. Follow steps
1-5 above. Then set the FROG Bromine Cartridge to #3 and snap into
the bottom section of the holder. Lastly, follow steps 9-11 above. When
using a FROG Bromine Cartridge the spa should be shocked once a
week.
IMPORTANT NOTE: Only use the bottom section for this cartridge or
the bromine contents will dispense too quickly. Test your water and
adjust the bromine cartridge daily until the proper range of 3.0 to 5.0 is
established.
WARNING:
High sanitizer levels can cause discomfort to the user’s
eyes, lungs and skin. Always allow the sanitizer level to fall to the
recommended range before using the spa.
THE HOT SPRING SPA WATER
MAINTENANCE PROGRAM
FILLING THE SPA WITH WATER
Use the CLEAN SCREEN Pre-filter to remove unwanted contaminants
such as rust, dirt, detergents, and algae from the fill water. Dissolved
metals, copper, iron, and manganese are also removed. Instructions are
included with the CLEAN SCREEN Pre-filter. Always fill the spa through
the filter compartment. Do not fill your spa using water from a swimming
pool as pool
chemicals are very different from those used in a spa and
can damage your spa.
Very Important! Before using car-
tridges, establish an initial residual of
0.5 - 1.0 ppm free chlorine with FROG
®
Jump Start
®
(EPA Reg. No.: 53735-12)
start-up shock, included in this package,
that quickly dissolves with an effervescent fizzing action – one
packet per 500 gallons.
4.
FOR SPAS AND HOTTUBS
®
Step 1: Prepare the Hot Tub
• This is highly unlikely with
@ease because SmartChlor is
self-regulating. However, if you use
standard test strips, it may appear
that total chlorine is higher than the
free chlorine.
No worries—the strip is measuring
the SmartChlor reserve, which will
shift to free chlorine as needed.
Please always use the @ease Test
Strips that were included with your
System.
Step 2: Set the Cartridges
Step 3: Put the System to Work
Step 4: Routine Hot Tub Care
Troubleshooting
Manufactured by: King Technology
530 11th Ave S, Hopkins, MN 55343 U.S.A.
952-933-6118 • Customer Service 800-222-0169
FAX 952-933-2206 frogproducts.com
In-Line
Sanitizing
System
Operating
Instructions
Cloudy Water or Low-Chlorine Levels High Chlorine Levels
Made in U.S.A. Patents: kingtechnology.com/IP
EPA Est. No.: 071209-AZ-001
E092816553121743R3N 20-48-0193
Remove holder by pushing down
and turning counter clockwise
before pulling out.
Replace blue Mineral Cartridge every four months.
• Discard it in the trash even if it appears to have media left inside.
• Don’t attempt to reuse: the minerals are spent after 4 months.
Replace silver SmartChlor Cartridge when empty.
• Life of cartridge varies depending on hot tub size and number
of users. The SmartChlor Cartridge will last about 3-4 weeks for
an average 400 gallon hot tub.
• Drain water from cartridge to ensure it is empty.
• Discard in trash or recycle.
Set the blue Mineral Cartridge to #6
(hold the bottom and turn the top until
6 appears in the window). No further
adjustments are necessary for the life of
the cartridge.
The In-Line System is made up of:
(A) a cap that is easily distinguish-
able among the ttings on the top
of the hot tub
(B) a cartridge holder that pulls
out of the system
(C) an @ease mineral cartridge
that helps control bacteria in the
water and
(D) an @ease SmartChlor Cartridge
that helps support the minerals
while oxidizing contaminants like
body oils and ammonia compounds
responsible for smelly chloramines.
The cartridges are adjustable to
meet your specic hot tub water
care needs.
C.
@ease
Mineral
Cartridge
Water
Flow
A. Cap
B.
Cartridge
Holder
D.
@ease
SmartChlor
Cartridge
3.
Heat water to the manufacturer’s recommended
temperature.
5.
6. Begin routine hot tub care (see Step 4: Routine Hot
Tub Care) as soon as hot tub is prepared.
Water Balance Guidelines
pH: 7.2 – 7.8
Total Alkalinity: 80 - 120 ppm
Calcium Hardness: 150 - 250 ppm
Total Dissolved Solids: <1500
IMPORTANT: Always follow printed instructions on the balancing
chemical packages. Add balancing chemicals in small increments one at a
time with the jets on and wait 6 hours before testing again and adding any
additional balancing chemicals.
b. Look at the Total Alkalinity reading first. Adjustments
should be made to bring the Total Alkalinity in the range of
80 – 120 ppm prior to making any adjustments to pH even if
it throws pH off further.
a. Take a water sample from the hot
tub and dip an @ease®Test Strip into
it.
Balance water by following STEPS a — d in order.
c. After Total Alkalinity is in range, test for pH. It should be
between 7.2 and 7.8. If higher or lower, add a pH adjuster.
d. Lastly test for Calcium Hardness. It should be between
150 and 250 ppm. If higher, partially drain the hot tub (about 6 inch-
es) and fill with water low in calcium. If lower, add Calcium Increaser.
If balancing takes longer than 2 days, shock the water and
maintain a chlorine level while continuing balancing.
Fill hot tub with fresh water.
Metal
Out
If using source water that is high in
iron or other metals, see your dealer
before filling the hot tub. It may
require the use of a metal control
product.
@ease®is the hot tub sanitizing system+ that takes the guess work out of
water care so you always feel at ease while enjoying your hot tub.
• @ease creates Fresh Mineral Water®that’s cleaner, clearer and softer.
• @ease employs SmartChlor®Technology that knows when and how
much free chlorine is needed so it uses less.
• @ease requires far less shocking – only once a month!
Clean or replace filter
cartridges.
(Follow manufacturer’s instructions).
1.
2.
Slowly insert holder into system (see
diagrams). Line up holder arrow (1)
with system arrow (2). Push down until
holder tabs- 3) go past system tabs (4)
and turn holder to the right (clockwise)
until it stops. To ensure a locked
position, attempt to pull holder up.
If it stays in place, the lock is secure.
Minerals
Bromine or
SmartChlor
Using
the SmartChlor
Cartridge in the
area marked
“Minerals” can
cause over
chlorination
which shortens
cartridge life.
Indent on
cartridges
Raised
area inside
holder,
one for
each
cartridge
-System
Arrow
3-Holder
Tab
1-Holder
Arrow
4-System
Tab
Replace
Cap
Snap the @ease Mineral Cartridge
into the area marked “Minerals” (top
portion) and the @ease SmartChlor
Cartridge into the area marked
“Bromine or SmartChlor” (bottom
portion) making sure to line up
the indentation at the top of the
cartridges with the raised area on
the holder.
DO NOT OPEN CAP WHILE JETS
ARE ON.
3.
4.
5.
1.
Replacing Cartridges
2.
Open cap of In-Line System and
set aside.
@ease Setting Chart
Gallons Setting #
200-250 1
251-300 2
301-450 3
451-600 4
Lubricate in-line holder o-ring twice a year with a silicone
lubricant.
Shock the hot tub with a non-chlorine
shock when you replace the SmartChlor
Cartridge or once a month.
1. Drain and refill hot tub as direct-
ed by your hot tub manufacturer
or every four months when FROG
minerals need to be replaced.
2.
3.
6.
7.
Run filtration system as the
manufacturer recommends
to maintain proper water flow
through the In-Line System.
Regularly test water with @ease
Test Strips and follow directions
in Step 1 for maintaining pH,
Total Alkalinity and Calcium
Hardness.
NOTE: pH is affected by bather load, chemicals used, evapo-
ration and the make-up of your source water so maintaining
water balance regularly is important.
Replace your SmartChlor Cartridges
and the complete @ease system as
directed.
Cut-away view of cartridges
snapped into holder and
placed into the In-Line
System.
Set the silver SmartChlor Cartridge
to the setting that matches your hot
tub size in gallons. SmartChlor will
maintain a low 0.5 to 1.0 ppm chlorine
level as long as the pH stays within 7.2
and 7.8 so there is little need to adjust
the cartridge setting.
If needed, you have two additional
settings to increase output.
Register your
In-Line System at
FrogProducts.com
Learn more at frogproducts.com or call 800.222.0169
+@ease System consists of the FROG minerals silver chloride and carbonate used with
0.5 ppm of @ease SmartChlor Cartridge.
The @ease Mineral Cartridge (EPA Reg. No.: 53735-11)
must be used in conjunction with the @ease SmartChlor Cartridge (EPA Reg. No. 53735-14).
* Compared to the minimum ANSI recommended bromine level of 2.0 in a residential hot tub.
@ease Mineral Cartridge
(Blue)
@ease SmartChlor
Cartridge (Silver)
5.
4.
NOTE: Why @ease Test Strips? The SmartChlor cartridge forms a
chlorine reserve that will be inaccurately measured as total chlorine
on other test strips. Unlike conventional chlorine, the SmartChlor
reserve readily shifts to free chlorine as needed, maintaining spa
health with a low level of chlorine.
SmartChlor will maintain a 0.5-1.0 ppm free chlorine
level as long as the water is balanced.
NOTE: Free Chlorine levels are reduced up to 75%*
when using FROG
®
Minerals.
2
• Check water balance. pH and Total Alkalinity need to be in the
proper ranges for the @ease In-Line System to work correctly.
•If the SmartChlor Cartridge is not empty, turn dial setting
up 1 number and monitor chlorine levels for a few days while
maintaining water balance. If needed, turn dial up again.
• Check SmartChlor Cartridge and replace if empty—see
instructions under “Replacing Cartridges”.
• Check your calendar. The entire @ease In-Line System, including
the mineral cartridge, needs to be replaced every four months.
Without the minerals, SmartChlor will not be enough to sanitize
the hot tub.
SmartChlor Cartridge Life
• If hot tub is larger than 400 gallons or has significant bather
load, the cartridge life will be shorter.
• You can turn the dial setting down 1 number and monitor
chlorine levels for a few days while maintaining water balance.
If needed, turn dial down again.
A. Cap
C.
@ease
Mineral
Cartridge
D.
@ease
SmartChlor
Cartridge
B.
Cartridge
Holder
Cut-away view of cartridges
snapped into holder and
placed into the In-Line
System.
The In-Line System is made up of:
(A) a cap that is easliy distinguish-
able among the fittings on the top of
the hot tub
(B) a cartridge holder that pulls out
of the system
(C) an @ease mineral cartridge
that helps control bacteria in the
water and
(D) an @ease SmartChlor Cartridge
that helps support the minerals
while oxidizing contaminants like
body oils and ammonia compounds
responsible for smelly chloramines.
The cartridges are adjustable to
mee your specific hot tub water
care needs.
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Spanish

Page 11
ADDING CHEMICALS TO THE WATER
All spa water chemicals, including granulated dichlor, MPS, granulated
pH increaser or decreaser, granulated total alkalinity increaser, liquid
stain and scale inhibitor, and liquid defoamer must always be added
directly into the filter compartment while the jet pump is running in its
high speed mode, and it must run for a minimum of ten minutes with the
cover off. Use the Clean button/feature to ensure that the chemicals are
properly mixed when adding.
BUILDING A SANITIZER ROUTINE
During the first month of ownership, measure the sanitizer residual
daily in order to establish a baseline of sanitizer needed vs. spa usage.
Sanitizer needed is the amount of Free Available Chlorine needed to
accommodate the number of users and their combined usage time. For
example, two spa users for twenty minutes every day creates regular
demand on the sanitizer that is used to determine how much sanitizer
to add in order to maintain the proper residual. If the usage pattern
increases dramatically with invited guests, the amount and frequency of
sanitizer required increases dramatically.
PERFORMING SUPER CHLORINATION/
NON-CHLORINE SHOCK TREATMENT
A weekly or monthly super chlorination (1.5 tsp dichlor/250 gal (950
liters)) or shock (4tbs mps/250 gal (950 liters)) may be required of your
chosen sanitation program. Increasing chlorine to 5 ppm for 24-48 hours
removes excess waste and chloramines from the water. Sodium dichlor
is 6x stronger than MPS and may be a more appropriate for those users
that experience heavy bather load conditions. Operate all jets and leave
the cover open for a minimum of 20 minutes to allow the oxidizer gas
to vent to prevent damage and discoloration to the cover and pillows
after administering a super chlorination or shock to your spa. This type
of damage is considered chemical abuse and is not covered under the
terms of the limited warranty.
IMPORTANT
: Always allow the Free Available Chlorine to fall below 5
ppm before using your spa.
DANGER: Never leave an open spa unattended, especially if
there are children present
EVERFRESH WATER CARE SYSTEM
(OPTIONAL)
The EVERFRESH water care system is comprised of the following
products:
• CLEAN SCREEN Pre-filter
• FRESHWATER Concentrated Chlorinating Granules, Sodium Dichlor
• FRESHWATER Chlorine-Free Oxidizer, Monopersulfate (MPS
• FRESHWATER III high output ozone system
• FRESHWATERAg+Silver Ion purifier
The EVERFRESH system introduces silver ions into the spa water via
erosion of silver infused beads which inhibits bacteria growth. When
combined with MPS, or chlorine, waste is oxidized and removed from
the water. It is important to follow the recommended application and
maintenance programs outlined for each product’s use. If the spa is
being used over an extended period of time, such as a whole afternoon
or evening, additional sanitizer will be needed.
Required: Weekly Super Chlorinate/Shock the spa to reactivate the
silver ion cartridge, allow the release of silver ions, and quickly destroy
any remaining contaminants. Without this weekly shock treatment, the
silver ion cartridge may stop releasing silver ions into the water.
IMPORTANT: Use only Dichlor sanitizer. Silver is not compatible with
bromine and biguanides. Don't use a water clarifier. Clarifiers will cause
the spa water to become cloudy.
MANUAL CHLORINE (SODIUM DICHLOR)
WATKINS WELLNESS recommends the use of FRESHWATER
Concentrated Chlorinating Granules (sodium dichlor) for sanitizing the
water. Sodium dichlor is preferred because it is totally soluble, dissolves
quickly, and is nearly pH neutral. The recommended Free Available
Chlorine (FAC), the amount of available chlorine sanitize the spa, 3.0-5.0
ppm.
If the FAC is too low: Increase the FAC by adding granulated sodium
dichlor.
If the FAC is too high: Allow time to pass and the FAC level will
naturally drop over time.
If the spa smells of chlorine: super chlorinate or shock the spa FAC
chlorine does not have an odor whereas combined spent chlorine
(chloramines) has a strong chlorine odor that can be eliminated by
shocking the water.
IMPORTANT: There are several forms of stabilized chlorine available
for use in spas and swimming pools. It is extremely important to choose
one specifically designed for spas. Use of an incorrect product such
as tri-chlor which has a very low pH (2.6) and dissolves too quickly in
hot water, results in extremely high levels of chlorine that WILL cause
damage to your spa. Use of a liquid or compressed bromine/chlorine
or unapproved sanitizer WILL damage your spa and is specifically not
covered under the terms of the limited warranty.
Water chemistry damage is not covered by the warranty. The chemical
levels and water quality in the spa are under your direct control.
With proper basic care, the spa will provide many years of hot water
relaxation. If you are unsure about any chemical or its usage in the spa,
contact your Authorized Dealer, or WATKINS WELLNESS.
DO:
• Add all chemicals slowly into the filter compartment with the jet pump
operating for ten minutes.
• Use special care if using baking soda to clean either the interior or
exterior plastic surfaces.
IMPORTANT: WATKINS WELLNESS DOES NOT recommend the
use of any floating chemical dispenser. Damage to the spa shell or
components caused by a floating chemical dispenser is specifically not
covered under the terms of the limited warranty. Floating dispensers can
become trapped in one area and cause an over-sanitization or release
large chunks of sanitizer that can very quickly chemically burn the shell
and cover.
DON'T:
• Use compressed sanitizers.
• Use a floater type sanitization system as a low or no maintenance
solution to your spa maintenance program.
• Use a sanitizer which is not designed for spas.
• Use swimming pool (muriatic) acid to lower pH.
• Broadcast or sprinkle the chemicals onto the water surface. This
method may cause chemically-induced spa surface blistering (chemical
abuse).
Water Quality and Maintenance
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Page 12 Water Quality and Maintenance
OZONE MAINTENANCE
Reduced or no ozone bubbles coming from heater return (clogged
ozone injector) or no ozone, clean the injector:
1. Place 16 ounces (.5 liter) of white vinegar into a cup or bucket.
2. Carefully loosen the long tubing attached to the bottom of the
ozonator, located in the equipment compartment.
DANGER: Place the end of the tubing into the vinegar, making
certain that the end of the tubing sits at the bottom of the container.
3. Run the spa until all 16 ounces (.5 liter) of the vinegar are gone.
This should allow
an ample flow of vinegar to be run through the
injector and clear the blockage.
4. Reinstall the tubing to the bottom of the ozonator.
VACATION WATER CARE
INSTRUCTIONS
If you plan to be away from home, follow these instructions to ensure
that the water quality of your spa is maintained:
SHORT TIME PERIODS (3-5 DAYS):
1. Adjust the pH by following the instructions outlined in the Water
Quality and Maintenance section.
2. Sanitize the water by following the shock procedures also listed in
the Water Quality and Maintenance section.
3. Lock your cover in place using the cover locks.
4. Upon your return, sanitize the water by following the shock
procedures, and balance the pH.
LONG TIME PERIODS (5-14 DAYS):
Prior to leaving:
1. At least one day before you leave, set the temperature to its
lowest level. This setting should represent an approximate water
temperature of 80°F (27°C)
IMPORTANT: Spa water oxidizers such as sodium dichlor (chlorine)
maintain their level of effectiveness substantially longer in warm water
80°F
(27°C)
than in hot water 101°F to 104°F (38°C - 40°C).
2. Adjust the pH as required. Sanitize the water by following the shock
procedures.
Upon your return:
3. Sanitize the water by following the shock procedures. Return the set
temperature to its original setting. The spa water will be safe for you
to use once the Free Available Chlorine residual level has dropped
below 5.0 ppm.
IMPORTANT: If you will not be using your spa for an extended period
of time (in excess of 14 days) and an outside maintenance service
(or neighbor) is not available to assist with the water maintenance,
draining or winterizing of the spa is recommended. Spas equipped
with our FRESHWATER III ozone system can extend this to 4 weeks.
The FRESHWATER III ozone system does not guard against possible
freezing damage, however.
SUPPLEMENTAL WATER MAINTENANCE
Proper water sanitation and mineral balance (pH control) are absolutely
essential for a complete spa water maintenance program. Here are two
other popular water additives that are optional:
Mineral Deposit Inhibitors
As water evaporates from your spa and new water is added, the amount
of dissolved minerals will increase. (Minimize evaporation by keeping
the cover on the spa whenever possible.) The spa water may eventually
become “hard” (Calcium Hardness too high) enough to damage the
heater by calcifying its surface. Proper pH control can minimize this.
Normal soap build-up will require water replacement regularly enough
that mineral deposits normally are not a problem.
Occasionally, high iron or copper content in the water may produce
green or brown stains on the spa. A stain and scale inhibitor may help to
reduce these metals.
IMPORTANT: Well water may contain high concentrations of minerals.
The use of a low water volume, extra-fine pore water filter (in-line pre-
filter such as the CLEAN SCREEN pre-filter) will help to remove many
of the larger particles during the filling of the spa. In-line pre-filters can be
purchased at your local HOT SPRING dealer.
Foam Inhibitors
Spa water requires changing due to the buildup of soap in the water.
Typically, soap will cause the spa water to foam when the jets are used.
Soap is introduced into the spa water from two sources: users’ bodies,
which retain a soap residual after showering, and swimming apparel,
which retains soap after washing.
Foam inhibitors can suppress foam, but cannot remove soap from the
water. Soap is very difficult to remove from the water because soap is
not oxidized by any chemical added to the spa. Only ozone can oxidize
soap.
Eventually the soap build-up in the water will be concentrated, resulting
in an unclean feeling on the bather’s skin, which is impossible to remedy.
When this occurs, it’s time to drain and refill the spa. Depending on the
soap input, the water should last about four months before needing to be
drained.
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Page 13
Water Quality and Maintenance
WATER TERMINOLOGY
The following chemical terms are used in this Water Quality and
Maintenance section. Understanding their meaning will help you to
better understand the water maintenance process.
Bromamines: Compounds formed when bromine combines with
nitrogen from body oils, urine, perspiration, etc. Unlike chloramines,
bromamines have no pungent odor, and are effective sanitizers.
Bromine: A halogen sanitizer (in the same chemical family as chlorine).
Bromine is commonly used in stick, tablet, or granular form.
Calcium Hardness: The amount of dissolved calcium in the spa water.
This should be approximately 50 -150 ppm. High levels of calcium can
cause cloudy water and scaling. Low levels can cause harm to the spa
equipment.
Chloramines: Compounds formed when chlorine combines with
nitrogen from body oils, urine, perspiration, etc. Chloramines can cause
eye irritation as well as having a strong odor. Unlike bromamines,
chloramines are weaker, slower sanitizers.
Chlorine: An efficient sanitizing chemical for spas. WATKINS
WELLNESS recommends the use of sodium dichlor-type granulated
chlorine. This type is preferred because it is totally soluble and nearly pH
neutral.
Chlorine (or Bromine) Residual: The amount of chlorine or bromine
remaining after chlorine or bromine demand has been satisfied. The
residual is, therefore,
the amount of sanitizer which is chemically available to
kill bacteria, viruses and algae.
Corrosion: The gradual wearing away of metal and plastic spa parts,
usually caused by chemical action. Generally, corrosion is caused by low
pH or by
water with levels of TA, CH, pH or sanitizer which are outside the
recommended ranges.
Halogen: Any one of these five elements: fluorine, chlorine, bromine,
iodine, and astatine.
MPS: Monopersulfate is the non-chlorine oxidizer used with the
FRESHWATERAg+ silver ion purification system. Not a sanitizer.
Nitric Acid: The formulation of nitric acid, a highly corrosive chemical,
is a byproduct of the ozone generating process. Nitric acid is produced
in very small quantities and is readily dissolved in the water stream with
ozone.
Oxidizer: The use of an oxidizing chemical is to prevent the buildup of
contaminants, maximize sanitizer efficiency, minimize combined chlorine
and improve water clarity. See MPS and Ozone.
Ozone: Ozone is a powerful oxidizing agent which is produced in
nature and artificially by man. Ozone forms no byproducts, oxidizes
chloramines, and will not alter the water’s pH.
pH: The measure of the spa water’s acidity and alkalinity. The
recommended pH for the spa water is 7.2 to 7.8. Below 7.0 (considered
neutral), the spa water is too acidic and can damage the heating system.
Above 7.8, the water is too
alkaline and can result in cloudy water, and
scale formation on the shell and heater.
ppm: The abbreviation of “parts per million”, the standard measurement
of chemical concentration in water. Identical to mg/l (milligrams per liter).
Reagent: A chemical material in liquid, powder, or tablet form for use in
chemical testing.
Sanitizer: Sanitizers are added and maintained at recommended
residuals to protect bathers against pathogenic organisms which can
cause disease and infection in spa water.
Scale: Rough calcium-bearing deposits that can coat spa surfaces,
heaters, plumbing lines, and clog filters. Generally, scaling is caused by
mineral content combined with high pH. Additionally, scale forms more
readily at higher water temperatures.
Super-Chlorination: Also known as “shock treatment.” Super-
Chlorination is a process of adding significant doses of a quick dissolving
sanitizer (“dichlor” is recommended) to oxidize non-filterable organic
waste and to remove chloramines and bromamines.
Total Alkalinity (TA): The amount of bicarbonates, carbonates, and
hydroxides present in spa water. Proper total alkalinity is important for
pH control. If the TA is too high, the pH is difficult to adjust. If the TA is
too low, the pH will be difficult
to hold at the proper level. The desired
range of TA in spa water is 40 to 120 ppm.
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Page 14
SPA CONTROL PANEL
Initial start-up - When the spa is first powered up, the control system
begins a 2 minute Startup Mode. Different codes will display on the
screen. Once Startup Mode completes, the actual temperature is
displayed on the screen for the 1 pump models and a time/actual
temperature is displayed for the 2 pump models. The spa will then
begin to heat and maintain the water temperature and the first filter
cycle will start with a 2 minute purge cycle for the second pump for
2 pump models. Your spa has
been designed so that it will
automatically heat the water to
the factory set temperature of
100°F (38°C) unless you set the
spa to a different temperature. If power is
disconnected from the spa, it will automatically revert back to the last
saved set temperature when power is reapplied. Depending on your spa
model you will either have a one pump or two pump control panel as
illustrated.
TEMPERATURE ADJUSTMENT
The temperature can only function between 80°F - 104°F (26.5°C -
40°C). The last measured temperature will constantly display on LCD.
Press the Up or Down buttons to display the set temperature
and indicator . Each time either button is pressed again, the set
temperature will increase or decrease depending on which button is
pressed. After five seconds, the LCD will automatically display the
current spa temperature.
The "Heat" indicator lights up when heating. It flashes when there is
a request for more heat. Once set temperature is reached the indicator
shuts off, on the 230 volt models only the low speed of the jet pump
turns off after 30 seconds (if not in filter cycle).
JETS OPERATION
2 pump models:
Firmly press the Jets (1) button once to activate
the low speed of the pump and again for the high speed. Firmly press
the Jets (1) button again to turn off the pump. If left running the low or
high speed pump will automatically turn off after 1 hour. The "Jets"
indicator light above the button will blink when the jet pump is on
low speed and is solid on high speed. Press the Jets (2) button once to
activate jet pump 2 on high and press a second time to turn jet pump 2
off.
1 pump models: Press the Jets button once to turn the pump on low
speed, a second time for high speed and a third time to turn off the pump.
MULTI COLOR LED LIGHT
Press the Light button once to turn on the light, the light indicator next
to the button is lit when the light is on. Press the button again to turn
the light off. Every time the light is quickly turned off and on, a new light
mode will appear. The sequence is as follows: White, Red, Green, Blue,
Red, Purple, Yellow, Aqua, Amber, color wheel 1, color wheel 2. The last
light mode used will come back on when the light is turned off for more
than 2 seconds.
NOTE: If left on, the light will automatically turn off after 4 hours of
operation.
SMART WINTER MODE
The Smart Winter Mode (SWM) is used to prevent water from freezing
in the plumbing of the spa. As soon as there is a risk of freezing, this
protection automatically kicks in. The SWM protection will turn back
off only after 24 hours without a risk of freezing. During this 24 hour
period, the Smart Winter Mode icon remains on; the icon blinks when
the purge is active.
SPA LOCK (PARTIAL/FULL)
Press and hold both the Up and Down buttons for 5 seconds to activate
a partial spa lock, LocP is displayed for a few seconds. In partial mode
only the jets and light buttons will function, the temperature can not
be changed and the LocP will display if temp up/down is pressed.
Press and hold both the Up and Down buttons for 10 seconds to
activate a full spa lock, LocF is displayed for a few seconds. In full mode
none of the functions are accessible. LocF will display for a few seconds
if any button is pressed.
To remove partial or full lock, simply press and hold both the Up and
Down buttons for 5 seconds and ULoc will display.
MUSIC (WHEN EQUIPPED)
You spa is equipped with a Bluetooth music sound system that requires
a bluetooth device to pair up with the the spa. To pair the spa and
Bluetooth device:
• Go to the Bluetooth settings on your device and find in.stream 2 and
press connect.
• Enter pin 5555 and press pair to sync your device. You are now ready
to play audio from your device.
OPERATIONAL MODES (PACE & STRIDE ONLY)
FILTER CYCLES
There are two filter cycles: the first cycle (F1) starts right after power up
and the second cycle (F2) will start 12 hours later. The default duration
for the first filter cycle is 1 hour, and 30 minutes for the second cycle.
Filter cycles (on 230 volt models) only run at low speed. The “Filter”
indicator lights up when a filter cycle is on. The duration of each filter
cycle can be modified.
ADJUSTING PRESET FILTER CYCLES
Filter duration is programmable between 0.5 and 6 hours in 30 minute
increments (0.5 hours) for both filter cycles. To program the cycle
times:
1. Press and hold Mode button for 5 seconds until F1 is displayed.
2. Press the Up +/Down - buttons to adjust the cycle time for F1.
Spa Control Panel
Indicator Lights
Indicator Lights
Temp Down
Temp Up
Temp Down
Temp Up
Jets Light
Jets 1 Jets 2 Light
2 PUMP
RELAY &
RHYTHM
1 PUMP
PACE &
STRIDE
Smart Winter
Mode
Heater Filter Set
Point
Mode
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Page 15
3. Press the Mode button to store the F1 cycle and move to the F2
cycle.
4. Press the Up +/Down - button to adjust the cycle time for F2.
5. Wait 15 seconds to allow the exit timer to expire and store the
setting.
IMPORTANT: To reset the first filter cycle "start time", skip step 5 and
continue pressing the Mode button until the actual temperature is
displayed. Powering down of the spa will also reset the first filter start
time.
F
ILTER CYCLE SUSPENSION
The filter cycle will be suspended every time a jet pump or light is
activated manually during the filter cycle time. The suspension will end
10 minutes after the completion of the manual use. The jet pump will
continue to run when the spa heater is on.
STANDARD MODE (St)
The Standard Mode is the default operational mode preset from the
factory. In order to program the spa to operate and change into other
modes you must enter the programming mode to make the change.
Standard mode is programmed to maintain the desired temperature
with periodic water circulation (sampling) to sample water
temperature and heat the water to the set temperature.
NOTE: Water sampling will turn the jet pump on and circulate the water
for up to a couple of minutes then turn back off.
ECONOMY MODE (EC): The spa will not heat. Water sampling
only done during the filter cycle.
SLEEP MODE (SL): The spa will only heat during the filter
cycles. Water sampling only done during the filter cycle.
QUIET MODE
(nt)
Keeps the jet pump from running (water sampling) after the F2
filter cycle is complete for up to 11.5 hours. You can set this mode
between 0.5 hours and 11.5 hours in half hour increments.
NOTE: Freeze Protection (Smart Winter Mode) will assert as necessary
during any mode.
To enter the programming screen and toggle between Standard,
Economy, Sleep and Quiet Modes the following is required:
1. Press and hold the Mode button for 5 seconds.
2. Press the Mode button several times until St or nt is
displayed.
3. Use the Temp Up or Down button to choose between
the Modes.
St = Standard Mode, EC = Economy Mode, SL =
Sleep Mode, and nt = Quiet Mode.
4. Wait 15 seconds to allow the exit timer to expire and
store the setting.
To Program the Quiet Mode the following is required:
Once in the nt mode, press the
Mode
button then press the Up/Down
button to change the amount of time you do not want the jet pump to
come on between F2 and F1.
FAHRENHEIT/CELSIUS SETTING
To change water temperature display to either Fahrenheit or Celsius,
press and hold
Mode
button for 5 seconds until F1 is displayed. Press
the
Mode
button several times until F or C is displayed. Press the Up/
Down button to change. Wait 15 seconds to allow the exit timer to expire
and store the setting.
OPERATIONAL MODES (RELAY & RHYTHM ONLY)
SETTING THE CLOCK
Enter the program menu by holding down the Light button for 5 seconds.
The display will show the current clock setting with the hour flashing.
Your system is set to a 12-hour time. An additional dot is lit between the “:”
separation of hours and minutes to serve as an AM indicator.
Setting the hour: Use the Up/Down button to adjust the hour. Press the
Light button to jump to the next parameter, the minutes.
Setting the minutes: Use the Up/Down button to adjust the minutes. Press
the Light button to jump to the next parameter, the filter cycles.
NOTE: If your spa loses power the clock will need to be reset once power
is regained.
FILTER CYCLES
Program the start time, duration and frequency of your filter cycles. The
default duration for the filter cycles is 1 hour (2 times per day spread out
by 12 hours) if the clock is not set and will start at 12. Filter cycles only
run at low speed, however, the second pump will purge for a minute first
during each filter cycle . The “Filter” indicator lights up when a filter
cycle is on. The duration of each filter cycle can also be modified.
SETTING THE FILTER CYCLES
To program the filter cycle start time, duration and frequency the
following is required:
1. Press and hold Light button for 5 seconds until clock hour is
displayed (this time should already be programmed, press
Light button two more times until FSxx is displayed where xx
represents the hour to set the filter cycle.
2. Press the Up +/Down - button to adjust the clock time for the
first filter cycle to start (on the hour only) a small dot . after FS
indicates AM and a non small dot indicates PM.
3. Press the Light button to store the cycle start time and move to
Fdxx the duration of the filter cycle(s) where xx represents the
length of filter cycle time in hours
4. Press the Up +/Down - button to adjust the duration (how long
to run the filter cycle) from 0 = no filtration to 24 = continuous
filtration. 0 is NOT recommended.
NOTE: The set duration will be the same time length for each frequency.
5. Press the Light button to store the duration and move to FFxx
the frequency of the filter cycle(s) where xx represents the
amount of times the filter cycle should come on.
6. Press the Up +/Down - button to adjust the frequency (how
many filter cycles within a 24 hour period). The amount of
frequencies allowed will depend on how long the duration is
set to since there are only 24 hours in a day (example: if the
duration is set to 13 hours or more than only 1 frequency can be
set, 9 - 12 hour duration only 2 frequencies can be set. In other
words the duration times the frequency must be 24 or less.
7. Wait 15 seconds to allow the exit timer to expire and store the
setting.
Spa Control Panel
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Page 16 Spa Control Panel
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt service of the control box. Contact Customer Service at 800-999-4688 (Extension 8432) for assistance. Follow all owner manual power
connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed.
DIAGNOSTIC LCD MESSAGE
Message Meaning Action Required
No message on display.
Power has been cut off to the spa.
The control panel will be disabled until power returns. Spa settings will
be preserved until next power up.
HL The system has shut the heater off because the
temperature at the heater has reached 122°F (50°C).
Do not enter the water!
DO NOT ENTER THE WATER. Remove the spa cover and allow the
water to cool down, then shut power off and power your spa up again
to reset the system. If spa does not reset, shut off the power to the spa
and call your Hot Spring Dealer.
AOH Temperature inside the equipment compartment is too
high 194°F (90°C), causing the internal temperature in
the control system to increase above normal limits.
Open equipment compartment and wait until error clears.
PRR A problem is detected with the temperature probe. Call your Hot Spring Dealer.
OH The water temperature in the spa has reached 108°F
(42°C). Do not enter the water!
Remove the spa cover and allow the water to cool down to a lower
temperature. Call your Hot Spring Dealer if problem persists.
UPL No low level configuration software has been installed
into the system.
Call your Hot Spring Dealer.
FLO No water flow is detected by the control system but flow
is expected.
Make sure that the jet pump is running and water is flowing; check and
clean filters; make sure water valves are open; make sure spa has a
proper water level. If problem persists, call your Hot Spring Dealer.
SETTING ECONOMY MODE
In Economy mode you are able to lower the set temperature of the spa
by 20º F (11º C) during a certain period of day which is adjustable as
well as the length of time. One of the main reasons you might want to
enable this feature at night is to limit the amount of times the spa will
automatically turn on either because of calling for heat or sampling the
water for temperature.
NOTE: If the Economy Mode set time is enabled during a filter cycle, the
filter cycle will NOT come on during the enabled time.
To enable the economy mode:
1. Press and hold Light button for 5 seconds until clock hour is
displayed, press Light button several more times until EPx is
displayed, x representing the state of the mode (0=disabled,
1=enabled)
2. Press the Up +/Down - button to either enable or disable the
economy mode.
3. Press the Light button again to set the Economy Start time. The
display will show ESxx where "xx" represents the hour at which
the economy mode will become active. Press the Up +/Down -
button to set the hour you want the mode to be enabled.
A dot after the ES represents AM.
NOTE: The time may be set, however, if Economy is disable - 0,
the Economy Mode feature will Not come on.
4. Press the Light button again to set the Economy Duration time.
The display will show Edxx, "xx" representing how long (in hours)
you want the economy mode to be ON. Use the Up/Down buttons
to adjust the amount of hours.
FAHRENHEIT/CELSIUS SETTING
To change water temperature display to either Fahrenheit or Celsius,
press and hold Light button for 5 seconds until clock hour is displayed,
press Light button several more times until F or C is displayed. Press the
Up/Down button to change. Wait 15 seconds to allow the exit timer to
expire and store the setting.
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Page 17
JET MENU
RELAY (MODEL REL)
Jet Pump 1
A. 4 PRECISION Jets and 1 Standard Directional Jet
B. 6 PRECISION Jets and 1 XL Directional Jet
C. 1 XL Rotary Jet
D. 1 Water feature.
E. 6 PRECISION Jets
F. 2 PRECISION Jets
Jet Pump 2
A. 2 PRECISION Jets, 2 Standard Rotary Jets and 1 XL
Directional Jet
B. 6 PRECISION Jets
C. 2 PRECISION Jets, 2 Standard Directional Jets, 1 XL
Directional jet and 1 XL Rotary Jet
D. 2 PRECISION Jets
A
B
C
D
E
F
A
B
C
D
Jet Menus
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