Welbilt INDUCS Hold-Line 1-Basic Specification sheet

Operation And Installation Manual
,CAUTION: Read the instruction before using the machine.
nWARNING: If the surface is cracked, immediately disconnect the appliance from supply.
Notice: This Unit is approved for professional use only.
Hold-Line 1-Basic User Manual rev 01 03/20
Induction-Warming Plate
Single Zones
Model
Hold-Line 1-Basic
This Manual can also be
found as a PDF on
www.inducs.com

READ THIS MANUAL
nWarning
Read this manual thoroughly before instal-
ling, operating, or performing maintenance
on the equipment. Failure to follow instruc-
tions in this manual can cause property dam-
age, injury or death.
This manual must always be available for ref-
erence at the place of operation.
This manual is intended for kitchen consultants,
cabinet designers, fabricators, installers, owners
and operators of our appliances.
Owners, consultants, fabricators and designers:
In order for the appliance to function safely
and normally, you must read and understand
all specific and critical requirements (such as
location, ventilation, clearance) when design-
ing the location and/or the electrical cabinet
for the appliance.
Installers, operators and staff:
For your safety and safety of the others, you
must follow all safety instructions during in-
stallation, operation and maintenance of the
equipment.
Should you require technical assistance, call your
authorized service agent or distributor.
Always have model and serial number avail-
able when you call.
Your Authorized Service Company and Contact
Information
Your Equipment Supplier and Contact Informa-
tion
Model Number
Serial Number
Date of Installation

ABOUT THIS MANUAL
Throughout this manual, the induction appli-
ance model indicated on the cover page is re-
ferred to as appliance, induction appliance or
equipment.
A period (.) is used in this manual as the decimal
separator.
Original measurements are in metrics. Measure-
ments in imperial are provided for reference.
Not ALL models, options and accessories are
available in all geographical regions. Please con-
sult your equipment supplier for the availability
of the specific products in your region.
INSPECT THE SHIPMENT
Thoroughly inspect the equipment upon deliv-
ery. Immediately report to the delivery carrier,
any damage that occurred during transportation
and request for a written inspection report from
a claim adjustor.
Keep all packaging.
KEEP THE DELIVERY NOTE
The packing slip attached to the shipment con-
tains detailed information on all components.
Keep the delivery note for reference.

4 Hold-Line User Manual rev 01 03/20
Safety Notices
Safety Notices
DEFINITIONS
nDANGER
Indicates a hazardous situation that, if not
avoided, will result in death or serious injury.
This applies to the most extreme situations.
nWarning
Indicates a hazardous situation that, if not
avoided, could result in death or serious in-
jury.
,Caution
Indicates a hazardous situation that, if not
avoided, could result in minor or moderate
injury.
Notice
Indicates information considered important,
and is used to address practices not related
to physical injury. For example, messages re-
lating to property damage.
Note: Indicates useful, extra information about
the action you are performing.
Reference: ANSI Z535.6-2011
SAFETY SYMBOLS AND WARNINGS ON THE
APPLIANCE
This symbol alerts you to a hazardous
situation that WILL or COULD cause
serious bodily harm or death. Be alert
and implement relevant safety precau-
tions.
DANGER - HIGH VOLTAGE
This dangerous voltage warning sym-
bol indicates a risk of electric shock
and hazards from dangerous voltage.
Electromagnetic Field
This symbol warns against non-ioniz-
ing electromagnetic radiation.
Equipotential bonding
This symbol marks the terminal which
has to be connected with the equipo-
tential bonding system.
Warning
RISK OF FIRE OR ELECTRIC SHOCK! DO NOT
OPEN!
To reduce the risk of fire or electric shock, do
not remove or open cover.
Refer servicing to qualified personnel.
nDANGER
Disconnect from supply circuit before
opening.

Hold-Line User Manual rev 01 03/20 5
Safety Notices
DISCLAIMERS
nDANGER
Disregarding any safety instructions may
cause harm to people, the surroundings, and
the equipment. The manufacturer and/or au-
thorized representative are not responsible
for any damages or personal injury caused
by failure to observe any safety instructions.
Risks involved when disregarding safety in-
structions include, but not limiting to:
• Death or injury caused by electric shock.
• Burn injury caused by contacting hot cook-
ing surface, cookware, or oil and grease.
• Damage to the equipment caused by using
unsuitable cookware.
nDANGER
Do not install or operate equipment and/or
accessories that have been misused, abused,
neglected, damaged, or altered from that of
original manufactured specifications.
nDANGER
Contact the manufacturer if you intend to
make any changes on the equipment. For
safety reasons, always use genuine parts and
accessories approved by the manufacturer or
authorized representative. Refer to the war-
ranty documents for your equipment.
nDANGER
Owners and operators are cautioned that
maintenance and repairs must be performed
by an authorized service agent using only
genuine replacement parts. The manufactur-
er will have no obligation with respect to any
product that has been improperly installed,
adjusted, operated or not maintained in ac-
cordance with national and local codes and/
or installation instructions provided with
the product or any product that has its seri-
al number defaced, obliterated or removed,
and/or which has been modified or repaired
using unauthorized parts or by unauthorized
service agents.
nDANGER
Improper installation, adjustment, alteration,
service, or maintenance of this appliance or
installation of a damaged appliance can re-
sult in DEATH, INJURY, EQUIPMENT DAMAGE,
and void the warranty.
nDANGER
All power connections and fixtures must be
maintained in accordance with local and na-
tional codes.
nWarning
Do not store or use gasoline or other flamma-
ble vapors or liquids in the vicinity of this or
any other appliance. Never use flammable oil
soaked cloths or combustible cleaning solu-
tions for cleaning.
nWarning
This appliance is not intended for use by per-
sons (including children) with reduced phys-
ical, sensory or mental capabilities, or lack
of experience and knowledge, unless they
have been given supervision concerning use
of the appliance by a person responsible for
their safety. Do not allow children to play
with this appliance.

6 Hold-Line User Manual rev 01 03/20
Safety Notices
nWarning
This product contains chemical known to
the State of California to cause cancer and/
or birth defects or other reproductive harm.
Operation, installation, and servicing of this
product could expose you to airborne parti-
cles of glass-wool or ceramic fibers, crystalline
silica, and/or carbon monoxide. Inhalation of
airborne particles of glass-wool or ceramic
fibers is known to the State of California to
cause cancer. Inhalation of carbon monoxide
is known to the State of California to cause
birth defects or other reproductive harm.
nWarning
Authorized Service Representatives are obli-
gated to follow industry standard safety pro-
cedures, including, but not limited to, local/
national regulations for disconnection / lock
out / tag out procedures for all utilities in-
cluding electric, gas, water and steam.
Notice
This appliance is not approved or authorized
for home or residential use, but is intended
for commercial applications only. The man-
ufacturer and/or authorized representative
will not provide service, warranty, mainte-
nance or support of any kind other than in
commercial applications.
Notice
Routine adjustments and maintenance pro-
cedures outlined in this manual are not cov-
ered by the warranty.
Note: Proper installation, care and main-
tenance are essential for maximum per-
formance and trouble-free operation
of your equipment. Visit our website
for manual updates, translations, or contact in-
formation for service agents in your area.
CORRECT DISPOSAL OF THIS PRODUCT
This marking shown on the prod-
uct indicates that the product
should not be disposed as
household waste or regular com-
mercial waste. Instead it shall be
handed over to the applicable collection point
for the recycling of electrical and electronic
equipment. By ensuring this product is dis-
posed correctly, you will help prevent poten-
tial harm to the environment or human health,
which could otherwise be caused by inappro-
priate waste handling of this product.
For more detailed information regarding recy-
cling of the product, please contact your local
city office or your waste disposal service.
Note: The appliance is built with common elec-
trical, electromechanical and electronic parts. No
batteries are used.
Note: The owner and operator are responsible
for the proper and safe disposal of the appliance.
Important
Additional Safety Notices are stated in the
relevant sections throughout the manual.

Hold-Line User Manual rev 01 03/20 7

8 Hold-Line User Manual rev 01 03/20
Safety Notices
Definitions ....................................................................................................................... 4
Safety symbols and Warnings on the Appliance............................................... 4
Disclaimers ...................................................................................................................... 5
Correct Disposal of this Product.............................................................................. 6
Table of Contents
Section 1
General Information
Description of Product .................................................................................10
Application....................................................................................................10
Compliances..................................................................................................10
Serial Plate Location.....................................................................................10
Model number and serial number...............................................................11
Serial Number ...............................................................................................11
Ordering Information...................................................................................11
Section 2
Installation
Installation Safety—Disclaimer..............................................................................12
Installation Safety—Clearance and Ventilation ...............................................12
Installation Safety—Electrical ................................................................................13
Personal Protection....................................................................................................14
Specifications................................................................................................15
Dimensions: Hold-Line 1-BASIC.............................................................................15
Dimensions: Touch Operating Unit ......................................................................16
Electrical Specifications ............................................................................................16
Electrical Cables...........................................................................................................16
Operating Conditions................................................................................................17
Weights...........................................................................................................................17
Installation Guide .........................................................................................17
Location of the Induction Appliance...................................................................17
Installation suggestion for an optimal air circulation....................................18
Commissioning............................................................................................................18
Function Test .................................................................................................18
Section3
Operation
Operation Safety—Disclaimer ...............................................................................19
Operation Safety—Personal Protection .............................................................20
Important Rules—Operation and Maintenance ........................................22
Proper Induction Cookware.........................................................................23
Condition ......................................................................................................................23
Table of Contents

Hold-Line User Manual rev 01 03/20 9
Table of Contents (continued)
Material...........................................................................................................................23
Size of Pan......................................................................................................................24
Placing Pan On A Cook Zone........................................................................25
Short overview Display and Operation.......................................................26
Control...........................................................................................................27
Turn unit on...................................................................................................................27
Display ............................................................................................................................27
Selection of holding temperature and lock / unlock Function ..................27
Turn Unit off..................................................................................................................27
Automatic Pan Detection .............................................................................27
When Appliance Is not in use.......................................................................28
Decommissioning .........................................................................................28
Section 4
Maintenance
Maintenance Safety—Disclaimer..........................................................................30
Dangerous Electrical Voltage..................................................................................30
Maintenance Safety—Cleaning.............................................................................30
Personal Protection....................................................................................................31
Daily Cleaning and Maintenance.................................................................32
Glass Cleaning..............................................................................................................32
Visual Inspection of Silicone Seal..........................................................................32
Yearly Maintenance ......................................................................................32
Section 5
Troubleshooting
Dangerous Electrical Voltage..................................................................................33
Common Problems .......................................................................................33
Symptoms......................................................................................................33
Avoiding Danger in case of accidents or malfunctions .............................33
Troubleshooting Without Error Code .........................................................34
Troubleshooting — Error Code....................................................................35

10 Hold-Line User Manual rev 01 03/20
Description of Product
Built with a robust construction, our induction
appliances are compact and powerful.
"Our technology continously monitors the
temperature range of the holding zone and the
state of the components such as the induction
coil. This system ensures the most effiencent
way of holding food warm as well as high saftey
standards:"
•Safety functions such as Pan Detection and
Boil Dry Protection are therefore guaranteed.
• The appliance starts heating only when a pan
is placed in the cook zone.
•When a malfunction occurs, the integrated
fault diagnostic system reports the malfunc-
tion instantly.
Application
The Hold-Line induction units are designed as
compact units for installation in a closed stove
or counter with openings for ventilation
(see Section 2).
This device allows you a flexible use because:
• The temperature range is precise.
• The temperature can be adjusted quickly.
NOTE: To ensure device reliability and perfor-
mance, you must use the recommended con-
tainer pot or pan types and sizes with the device.
See section 3 Operation.
Compliances
CE models comply with the latest European
Norms:
• EN 55014-1
• EN 55014-2
• EN 60529
• EN 62233 (EMC/EMV)
• EN 60335-1
• EN 60335-2-36
• EN 61000-3-11
• EN 61000-3-12
Serial Plate Location
The serial plate is located on the bottom panel
of the unit. It specifies the model number, serial
number, and electrical specifications of the ap-
pliance.
Section 1
General Information

Hold-Line User Manual rev 01 03/20 11
Section 1 General Information
Model number and serial number
The model and serial numbers are located on the serial plate. This manual applies only to the models
listed on the front of this manual.
READING THE MODEL NUMBER
[Model Name] [Power]-[Size]-[plug type]
Model name Power Size Plug Type
Hold-Line 1 = 1kW 380-Basic = Holding device with
the dimensions 380mm x 380mm
[14.96“ x 14.96“]
EU = F (Schuko)
UK = G
Serial Number
Serial number is located on the serial plate.
Ordering Information
Available models Power Size Plug type1Voltage
Hold-Line 1-380 1kW 380mm x 380mm
[14.96“ x 14.96“]
F (Schuko) 220 - 240V
G (UK) 220 - 240V
1 The electrical specifications with the connector types can be found on page18

12 Hold-Line User Manual rev 01 03/20
Section 2
Installation
INSTALLATION SAFETYDISCLAIMER
nDANGER
Installation must be carried out by registered
installation contractors only.
The contractors are responsible for interpret-
ing all instructions correctly and performing
the installation in compliance with all appli-
cable national and local regulations.
The warning signs and serial plates on the
equipment must strictly be followed.
nWarning
This equipment is intended for indoor use
only. Do not install or operate this equip-
ment in outdoor areas.
nWarning
To avoid instability, the installation area must
be capable of supporting the combined
weight of the equipment and food product.
The equipment must be level side to side and
front to back.
,Caution
Consultants, fabricators and designers must
consult their counter-top suppliers when de-
signing an appropriate support structure and
clearance for the installation.
Notice
The glass must be glued in with a food-grade
and heat-resistant silicone.
Notice
Induction equipment that is not installed
correctly will have warranty voided.
INSTALLATION SAFETYCLEARANCE AND
VENTILATION
nDANGER
Risk of Fire or Shock or Equipment Failure
All minimum clearances must be maintained.
Air intake vents and exhaust vents must not
be blocked or be restricted by the installa-
tion.
Notice
The maximum ambient temperature for
the induction appliance to operate must
not exceed 40°C [104°F].
Failure to provide adequate ventilation
will cause the appliance to overheat, to re-
duce power, or to shutdown.
Notice
The induction unit must not be installed
above an oven or any other source of heat in
the substructure.
Note: Always maintain enough space between
and around the equipment for maintenance and
service.

Hold-Line User Manual rev 01 03/20 13
Section 2 Installation
INSTALLATION SAFETYELECTRICAL
nDANGER
All electrical connections must be carried out
by a certified electrical contractor, who is re-
sponsible for the correct rating and installa-
tion of the appliance. The contractor has to
comply with all legal safety regulations and
all applicable national and local electrical
codes.
nWarning
Markings and warning labels mounted di-
rectly on the equipment must be observed at
all times and kept in a fully legible condition.
nWarning
This equipment must be positioned so that
the plug is accessible unless other means for
disconnection from the power supply, such
as circuit breaker or disconnect switch, is pro-
vided.
nWarning
CE Induction Appliance only: If ground
fault current protective switches are used,
they must be designed for a minimum fault
current of 30mA, Type B or B+.
Notice
Ensure the supply voltage and the line cur-
rent match the specifications given on the
serial plate affixed to the appliance. Wrong
voltage will damage the appliance. A stable
power supply must be provided.
Notice
Always refer to the serial plate on the appli-
ance to verify the electrical data. When the
data listed on the serial plate is different than
that listed in this manual, contact the manu-
facturer or the authorized representative.
Notice
All cables must be routed, protected and ten-
sion free.

14 Hold-Line User Manual rev 01 03/20
Installation Section 2
PERSONAL PROTECTION
nDANGER
All utilities (gas, electric, water and steam)
must be OFF to all equipment and locked
out of operation according to national/re-
gional regulation, as well as company ap-
proved practices during installation, mainte-
nance and servicing. Always allow appliance
to cool.
nDANGER
Use appropriate safety equipment during in-
stallation, maintenance and servicing.
nDANGER
Never stand, sit, or lean on the equipment!
They are not designed to hold the weight of
an adult, and may collapse or tip if misused in
this manner.
nDANGER
To avoid cardiac pacemaker malfunction,
consult your physician or pacemaker man-
ufacture about effects of electromagnetic
field on your pacemaker.
nDANGER
Replace defective power cables immediately
by an authorized service agency.
nWarning
Markings and warning labels mounted di-
rectly on the equipment must be observed at
all times and kept in a fully legible condition.
nWarning
Risk of burns from high temperatures. You
may get burnt if you touch any of the parts
during operation. Surfaces close to the cook-
ing area including side panels may get hot
enough to burn skin. Use extreme caution to
avoid coming in contact with hot surfaces or
hot grease. Wear personal protective equip-
ment.
,Caution
Use caution when handling device. Metal
edges of all equipment can be sharp.

Hold-Line User Manual rev 01 03/20 15
Section 2 Installation
Specications
DIMENSIONS: 1
Dimensions are specied in mm [inches].

16 Hold-Line User Manual rev 01 03/20
Installation Section 2
DIMENSIONS: TOUCH OPERATING UNIT
Dimensions are specified in mm [inches].
Cut-out size : 72mm [2.83“] x 53mm [2.08“]
ELECTRICAL SPECIFICATIONS
Model Power /
Current
Voltage /
Phases
Plug
Hold-Line
1-Basic
1000W /
4.5A
220-240V /
1Φ
EU1-16P
TYP G
PE
ELECTRICAL CABLES
Power supply cable and plug are included, 1.5-meter [4.5-foot] long.

Hold-Line User Manual rev 01 03/20 17
Section 2 Installation
OPERATING CONDITIONS
For the appliance to function properly, the fol-
lowing conditions must be maintained.
Maximum Tolerance
of the Nominal Sup-
ply Voltage
+6 /-10 %
Supply frequency 50/60 Hz
Minimal Diameter of
Induction Pan
16cm [6”]
Maximum Ambient
Temperature
Storage:
-20°C to +70°C
[-4°F to +158°F]
Operation:
+5°C to +40°C
[+41°F to +104°F]
Maximum Relative
Air Humidity
Storage: 10% to 90%
Operation: 30% to 90%
WEIGHTS
Model Net Weight
kg lb
Hold-Line 1-Basic  12.1
Installation Guide
LOCATION OF THE INDUCTION APPLIANCE
,Caution
Make sure that the air inlet is not near the
steam or heat vent of another device. The
openings for air inlet and outlet must not be
blocked, as this leads to heat build-up inside
the unit.
•The distance from device to device is min.
10cm [8„]
•The induction unit must not be installed near
a hot surface or in a hot surface.
•The air intake temperature must be below 40
° C [104 ° F]. Make sure that the escaping air is
not sucked directly into the unit.
•Like other electronic devices, induction de-
vices are sensitive to moisture and high heat.
Protect the induction unit from heat, steam
and grease caused by other appliances such
as the oven, fryer, pasta cooker, steamer and
water bath.
• The operation must not be blocked.
•Keep the induction unit away from flamma-
ble substances, vapors or liquids.

18 Hold-Line User Manual rev 01 03/20
Installation Section 2
INSTALLATION SUGGESTION FOR AN
OPTIMAL AIR CIRCULATION
Cut away view:
1 Air supply
2 Air exhaust
COMMISSIONING
Read and understand all installation
safety instructions regarding Electrical
and Personal Protection.
1. Remove all objects from the glass-top and
examine the glass.
,Caution
Do not continue if the glass-top is
cracked, chipped or damaged in any oth-
er way. Contact an authorized service
agency for assistance.
2. Connect the appliance to power supply.
3. Test different functions of the appliance.
Function Test
•Read and understand all installation
safety instructions regarding Per-
sonal Protection.
•Observe also ALL operation safety
requirements in section 3 (Opera-
tion).
Testing procedure:
1. Use a pan or container suitable for induction
to keep food warm:
• Pans must be induction ready. See details
in section 3 (Operation).
• Minimum pan size: Pan must have bot-
tom diameter larger than 16cm [6”]. Oth-
erwise, the pan will not be heated. This is
a safety feature. The device does not de-
tect pan smaller than this minimum size.
2. Put some water in the cookware or the warm-
ing utensils and place them in the middle of
the cooking zone.
3. After pushing Power (on) button, display is
flashing “1”. While “1” is flashing the unit
does not start to operate.
4. Set the holding temperature to setting “2”.
5. Take the pan off the cooking zone; Now the
display shows the„no pan“ symbol.
If the appliance does not function as expected
despite using quality induction pans, refer to
section 5 (Troubleshooting).
To test the efficiency of a pan for induction cook-
ing, refer to section 5 (Troubleshooting).
1
22
6. Put the pan back on the cooking zone and
the heating process will continue.
7. Turn the appliance o. When the unit is
switched o, a appears on the display.

Hold-Line User Manual rev 01 03/20 19
OPERATION SAFETYDISCLAIMER
nDANGER
The on-site supervisor is responsible to train
operators for operating, maintaining and en-
suring that operators are made aware of the
inherent dangers of operating this equip-
ment.
nDANGER
Risk of fire/shock/equipment failure. All min-
imum clearances must be maintained. Do
not obstruct vents or openings.
nWarning
This equipment is intended for indoor use
only. Do not install or operate this equip-
ment in outdoor areas.
Notice
The reliability of the appliance can only be
guaranteed when it is used properly. The ap-
pliance must always be operated within the
limits and/or the operating conditions pro-
vided in this manual.
Notice
Avoid dropping any hard objects onto the
equipment. Damages to the heating surface
will shortened the life cycle of the equipment
or incur high service costs.
Notice—Models with Glass-Top
Use Only Induction Suitable Cookware
Use only induction suitable cookware with
proper sizes and made of proper material.
The induction suitable cookware must be in
good condition without any uneven, arched
or partially detached bottoms.
Using unsuitable cookware can cause the ap-
pliance to fail prematurely, void your warran-
ty, and incur high service costs.
Section3
Operation

20 Hold-Line User Manual rev 01 03/20
Operation Section3
OPERATION SAFETYPERSONAL
PROTECTION
Notice
Induction appliances are more powerful, heat
up pans quicker than conventional cooking
equipment. Your induction appliance needs
to be operated and looked after in a different
way then conventional cooking equipment.
Do not operate the equipment without read-
ing this manual and understanding all safety
requirements.
nDANGER
If any part of the appliance is cracked or bro-
ken, turn off the appliance and immediate-
ly disconnect the appliance from supply.
Only if it is possible and safe, disconnect the
equipment from main power supply. Do not
touch any parts inside the appliance.
Disconnect electric power at the main pow-
er disconnector for all equipment being ser-
viced.
Failure to disconnect the power at the main
power supply could result in serious injury
or death. The knob DOES NOT disconnect in-
coming power.
Contact an authorized service agency for as-
sistance.
nDANGER
Do not operate any appliance with a dam-
aged or pinched cord or a damaged plug. All
repairs must be performed by a qualified ser-
vice company.
nDANGER
Keep power cord AWAY from HEATED surfac-
es. DO NOT immerse power cord or plug in
water.
nDANGER
To avoid cardiac pacemaker malfunction,
consult your physician or pacemaker man-
ufacture about effects of electromagnetic
field on your pacemaker.
nDANGER
Never stand, site, or lean on the equipment!
They are not designed to hold the weight of
an adult, and may collapse or tip if misused in
this manner.
,Caution
Short Cook Time
Induction appliances heat up food faster
than conventional holding equipment. To
avoid overheating and burning, check the
holding process frequently. Never leave the
appliance unattended during operation.
,Caution
Metallic objects are heated up very quick-
ly when placed on the induction cook zone
during operation. To avoid injury,
DO NOT place any objects such as closed
cans, aluminum objects (aluminum foils),
cutlery, jewelry, or watches on the appliance.
DO NOT place any object such as paper, card-
board, or cloth on the cooking surface, be-
cause this creates a fire hazard.
DO NOT place credit cards, phone cards,
tapes, or any objects that are sensitive to
magnetism on the appliance.
DO NOT use the appliance for storage.
DO NOT place any paper products, cooking
utensils, cutlery, plastic vessels or food on the
appliance.
DO NOT place metallic objects such as kitch-
en utensils, cutlery etc. on the holding sur-
face within the holding zones since they
could get hot.