Wentworth Care FURNITURE HILO100 Series User manual

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S500HI‐LOAGEDCAREBED
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OWNER’SMANUAL
HILO100&HILO200SERIES

S500HI‐LOAGEDCAREBED
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OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page2
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TABLEOFCONTENTS
Page 
3 ContactInformation
4 StandardWarranty
5 Specifications
6 SafetyInformation
7 InstallationandOperation
9 Cleaning
10 ServiceandMaintenance
12 PreventativeMaintenanceSchedule
13 BedServiceChart

S500HI‐LOAGEDCAREBED
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OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page3
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ThankyouformakingthedecisiontopurchaseourAgedCareHi‐Lobeds.
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WentworthCareFurniture(WCF)hasafundamentalcommitmenttoensurethatyour
expectationswithregardtotheequipmentpurchasedaremetorexceeded.
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IntheeventofaserviceissueourCompanywillapplyallnecessaryresourcestoensurethat
asuitableresolutionisaffectedintheshortestpossibletimeframeandtothefull
satisfactionofourclient.
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Thefollowingpagescoversafety,operationalandservicematters.
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Itisimportanttoreadandunderstandtheinformationpriortoplacingthebedsintoservice.
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InlinewithourCompany’sphilosophyofcontinualimprovement,specificationsmaychangefrom
timetotimeintheinterestsofproductimprovement.
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Shouldtherebeanyquestionregardingthesafetyorperformanceofthisequipmentsuch
questionsshouldimmediatelybedirectedtoourCompanyviathecontactdetailsshownbelow.
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Thankyouagainforselectingourbeds,weareconfidentwillprovideyouwithexcellent
performanceandreliabilitythroughouttheirlongservicelife.
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CONTACTINFORMATION
WentworthCareFurniturePtyLtd
ABN: 30613921154
Telephone: 0394089710
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Email: [email protected]
Postal: 5/27FullartonDrive,EppingVic3076

S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page4
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STANDARDWARRANTY
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GeneralWarranty
Foraperiodasspecifiedbelowafterequipmentreceipt,WentworthCareFurniturePtyLtd(WCF)warrants
theS500Hi‐LoAgedCareBedshallbefreefromdefectsinmaterialandworkmanship.
 Threeyearselectrical,and
 Fiveyearsframe
Remedies
WCFsoleobligationsandthebuyer’sexclusiveremedieswithrespecttogoodsdeterminedtobedefective
shallbelimitedtorepair,replacementorrefundofthepurchaseprice,atSeller’soption.Replacementmay
constitute,atSeller’soption,anew,refurbishedorfunctionallyequivalentitem.Sellerwillreimbursethe
buyerforthecostofreturningtoSellertheitemcoveredunderthisWarranty.
Allremediesareexpresslyconditionaluponthebuyer’scompliancewithitsobligationshereintocomplywith
theprovisionsoftheOwner’sManualfortheS500Hi‐LoAgedCareBede.Ifthebuyerfailstocomplywith
theseinstructions,thebuyershallbearthefullcostofanyservice,includingbutnotlimitedtorepair,
replacementandreturn.
YourObligations
Thiswarrantyisexpresslyconditionedonthebuyer’sobligationtoperformregularmaintenanceonandcare
foranyequipmentinaccordancewithMaintenanceSchedulespecifiedintheOwner’sManual,acopyof
whichthebuyeracknowledgesreceivingandtowhichthebuyeragreestobebound.Ifthebuyerdoesnot
complywithsuchinstructions,andthatfailureresultsintheneedforreplacementparts,thebuyershallbear
thefullcostofsuchreplacementparts.
WCF’SWARRANTYISEXCLUSIVE,ANDWCFDISCLAIMSALLOTHERWARRANTIES,EXPRESSORIMPLIED,
INCLUDINGBUTNOTLIMITEDTOTHEIMPLIEDWARRANTIESOFMERCHANTABILITYANDFITNESSFORA
PURPOSE.

S500HI‐LOAGEDCAREBED
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OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page5
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ELECTRICALLYOPERATEDAGEDCAREBED
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NOTINTENDEDFORHOSPITALUSE
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MODELS500
SPECIFICATIONS:
Overalllength: 2010mm
Overallwidth: 925mmSingle/1070mmKingSingle
SafeWorkingLoad: 225kg
Minimumheight: 310
Maximumheight: 740
Minimumunderbedclearance: 160mm
Backrestangle: 0o‐80o
Kneeliftangle: 0o‐40o
Mattresssupportsurface: Removable/washableABSplasticpanels
Actuatorpower: 24VD.C 
Inputvoltage: 230V50Hz
Batteryback‐up: No 
Noisetest: below45db.
Castordiameter: 125mm(100mmoptional)
Centrallocking: Availableoption
Surfacecoating: Epoxypolyesterpowdercoat
Cycletime:
10%Maximum2‐minutecontinuoususethen18‐minuterest 
Compliance: HS/NZ53200.2.381997
Warranty* Electrical ‐3years
 Frame ‐5years
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*ExtendedWarrantyarrangementsareavailable
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S500HI‐LOAGEDCAREBED
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OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page6
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1. IMPORTANTSAFETYINFORMATION
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MUSTBEREADANDUNDERSTOODBEFOREBED(S)PLACEDINTOSERVICE
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1.1 Prior to operating bed after installation ensure that all power cords and control cables are
 positionedtoeliminatetheriskofdamagebymovingframeparts.
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1.2 S500AgedCarebedsarespecificallydesignedforinternaluseonly.
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1.3 Duringroutineserviceorcleaningwhereliquidsareinvolved,equipmentmustbeswitchedoff
andpowercableplugremovedfromwallsocket.
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1.4 Alwaysensurethatpowercordsandplugsareinsoundcondition.Intheeventofdamage,the
equipmentshouldimmediatelybeisolatedfrompowersource.Areportshouldbemadetoa
WCF approved service consultant who will recommend a safe, appropriate and speedy
resolution.Onlywhencorrectiveservicehasbeencompletedshouldbedbereturnedtoservice.
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1.5 Donotallowbedtobeoperatedinmoistconditionsorintheproximityoffreeliquids.
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1.6 Donotallowbedtobeloadedbeyondspecifiedsafeworkingload.Overloadingbedcanresultin
damagedelectricalandframeworkcomponentsresultinginseriouspersonalinjury.
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1.7 Handsetshouldonlybeoperatedbyfullycompetentpersons.
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1.8 Electricalcords,bedframe,castors,mattressandbeddingmustbekeptawayfromconcentrated
heatsources(radiators,lightglobesetc.).
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1.9 Ifbedisrequiredtoberepositionedpowercordmustbeswitchedoff,cableplugremovedfrom
wallsocketandplacedsafelyonbedpriortorepositioning.
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1.10 DuetothehighpoweroftheactuatorsfittedtoS500AgedCarebedsitisimperativethatbefore
loweringthebedthenormalclearancebecheckedforpets,children,disorientatedadultsand
miscellaneous obstructions. The power of the equipment has the potential to inflict serious
injuriesordeath.
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1.11 Itisstronglyrecommendedthatwhenthebedisinastationarypositionthebrakesbein“lock”
position.Caremustbetakentoreleasebrakesifthebedrequiresrepositioning.
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1.12 Ensurethatmattressesplacedonbedhaveappropriateclearancetoreduceriskoflimbsorlight
torsosbecomingjammedbetweenmattressandbedparts.
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1.13 DonotfitaccessoriestobedwhichhavenotbeenapprovedbyWCF.IfinanydoubtcontactWCF
foradvice.
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1.14 Ensurethatsiderailsiffitted:
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 Meetmanufacturer’sapproval.
 Arecorrectlyfitted.

S500HI‐LOAGEDCAREBED 

OWNER’SMANUAL 
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page7
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2. INSTALLATIONANDOPERATION
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2.1 WCFS500bedsaredeliveredpackedincartonsreadyforuse. 
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2.2 OnreceiptofcartoncontainingS500bed:
 Ensurethatcartonisinsoundconditionanddisplaysnoexternalsignsofdamage.
 Cutandremoveplasticbandingsecuringthecarton.
 Laythecartonflatongroundensuringthatoutercoverofthetwo‐piececartonisfacing
upwards.
 RemovetopsectionofcartonexposingS500bed .
 L iftbedfromcartonandplaceonsuitablefloorsurface.Wherebedmaybeunpackedin
anoutsideenvironmentitisnotappropriateforbedtotraverseroughsurfaces(gravel,
sand,stoneetc.)toaccessbuilding.
 Inspectbedforanysignsofdamage.
 Whensatisfiedthatbedappearsinsoundconditionunwindpowerleadandremoveplastic
sleevecoveringcoiledsectionofhandpiecelead.
 Plugpowerleadintowallsocket .
 Checkbedmechanismforanyobstructions.
 Ifbedappearsclearofobstructionswitchpoweronatwallsocket. 
 Testfunctionsasdisplayedonhandset.
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
Ifthereisanyanomalyinfunctionswitchoffpower,disconnectplugfromwallsocketand
reportcircumstancestoWCFimmediately.
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 Ifbedfunctionscorrectlyattendtothefitmentofanyoptionsorderedbyclient.
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2.3 Options–Ifspecified :
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Option 
KneeLift Pre‐fitted
CentralLocking Pre‐fitted
Headendwallbuffer Wheresupplied–followinstructionsrefer2.3.1
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2.3.1 Fittingheadendwallbuffer
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A. Removebufferfrompackaging,packingwill
contain:
1xbufferbar(optional)
2sets10mmbolts,nuts,washers.
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B.
Afterconnectingpowercableraisebedtohighest
position
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C. Locatepredrilledholesinheadendoflowerframe. 
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D. Alignpredrilledbufferholestothoseinendframe
andfitboltsassupplied.
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E. Fitandtightennuts.(seefigure1.) 

S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page8
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2. INSTALLATIONANDOPERATION(Continued)
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2.4 Operation
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Allelectrichighlowbedfunctionsarecontrolledbythehandset.Toavoiddamageto
handsetsitisimperativethattheyarenotleftonthefloorandthatregularchecksare
undertakentoensurecablesarenotcaughtinthebedoperatingmechanism.
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BasicFunctions
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Buttonsraise/lowerbackrest
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Buttonsraise/lowertopframe
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Buttonsraise/lowerkneelift
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(referFigure2)
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FIGURE2
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Thebedoperationswillcorrespondwiththeicononthebuttonpressed.
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NOTE:Thecycletimefortheelectricalsystemis10%Or2minutesper
18minutes
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Castors
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 S500bedscomefittedwith125mmezi‐rollcastorsanddusthoods
 Instandardform the castors are lockedindividuallyby pressing the brake lever
locatedabovethecastorwheel
 Releasethebrakebypressingtheleverabovethebrakeapplicationlever
 Whenoptionedwithcentrallockingasinglebaratthefootofthebedoperatesall
fourbrakesinoneoperation,bypressingthebartothefullextentofitstravelall
fourcastorsarelocked,byraisingthesamebarthebrakesonfourcastorsare
released.

MovingBeds

 S500bedcanbemovedbydisengagingthecentrallockingorlockingcastors,usingthe
steelframeofthebedtorepositionormovethebed.
 Donotmovethebedusing thefurnitureattachedtothebedi.e.headandfootor
bedframe

S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page9

3. CLEANING
Priortocleaningthebedparticularlywherefluidsareinvolveditisimperativethatthe
powerbeswitchedoffandthepowercordremovedfromwallsocket.

A.Ingeneraltermscleaningprocessesshouldexcludethefollowing:

 Theuseofsolventbasedcleaners

 Theuseofacidbasedcleaners
 Theuseofabrasivecleanersandcleaninginstruments.(ascoureretc.)

 Theuseofcorrosiveorcausticcleaningmaterials.
 Theuseofhighpressuresteamandhigh‐pressurewatercleaningsystems

Inacutecircumstanceswheresteamcleaningmaybeconsiderednecessaryitis
essentialthatallelectricalcomponentryberemovedfromthebedleavingonlythe
bedframe,castorsandmattresssupportpanelssubjectedtosteamapplication.

Failuretoheedthisrequirementwouldresultinelectricaldamageandpossible
deathresultingfromelectrocution.

B.Itisrecommendedthatstandardhouseholdtypedetergentsbeused.However,in
extremecaseswherestrongerdetergentswithantibacterialqualitiesareusedcare
shouldbetakentorinseareasthathavebeenincontactwithsuchdetergentswithclean
waterandwipedry.

Itisimperativethatelectricalcomponentsarenotsubjectedtofreeliquidinanyform.
Electricalcomponentsmaybewipedwithdampclothscontainingsuitablecleaningagents
butmustbewipeddryafterwards.

TheremovableABSplasticpanelsallowexcellentaccessforcleaningboththebedframe
andtheABSpanelsthemselves.

Ifindoubtregardingcleaningproceduresandthepotentialeffectonthebedcomponents
itisimportanttoseekadvicefromWCF.

S500HI‐LOAGEDCAREBED 

OWNER’SMANUAL 
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page10

4. SERVICEANDMAINTENANCE
Servicefallsintotwodistinctcategories

a) Breakdownservicerequirement
b) Preventativeservice
4.1 Breakdown

IntheeventoffailureWCFwillrespondas
amatterofurgencytoreturnafailedunit
back to a full safe and serviceable
condition. It is likely that any potential
problemwillrelatetoeither:
 handset
 actuator
 controlbox
 castors
(seeFigureA)

Replacement components are readily
available from WCF or their appointed
agents.

Theabovecomponentscanallbechanged
over on site by competent maintenance
personalorbyaWCFapprovedtechnician
ifrequired.


Actuators (seefigureB)

Controlbox (seefigureC)
Casters (seefigureD)



S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page11

4. SERVICEANDMAINTENANCE(Continued)
Sparepart OrderCode  ItemNo.
Handset–4Button S5LIN102 HB7260103=60600
Handset–6Button S5LIN101 HB7360005=60600
Actuator–MainLift S5LIN201 274100A11200040
Actuator–BackLift S5LIN202 272100A21150040
Actuator–KneeLift S5LIN203 272100A21100040
Controlbox S5LIN204  CB6404+10019
Castors BHILOCAST101 ‐

ITISCRITICALLYIMPORTANTthatnoattemptismadetoopenelectricallycontrolledcomponents.
TheymustbereturnedintacttoWCFfortechnicalanalysis.Failuretoadheretothisrequirementcan
resultinpersonalinjuryordeathandwillrenderwarrantiesvoid.

4.2 PreventativeMaintenance

The maintenance schedule detailed below details recommended service initiatives. Many of these
initiativescanbeundertakenbyacompetentserviceperson.WCFoffersserviceagreementsthatcan
betailoredtomeetclientneedsandcircumstances.Failureto inspect equipment will void the
standardwarranty.
EVERYSIXMONTHS:
 Checkallelectricalcomponentsandfittingstoensuretheyarenotinterferingwithbed
movement
 Checkpowercordfordamageandorexposedcables
 Checkforhotspotsassociatedwithelectricalconnections,controlboxandbattery,ifsupplied
withbatteryback‐up
 Wherebatteryback‐uphasbeensupplied,checkterminalsarefreeofcorrosionandoperation
ofbatteryensuringthatduringoperationvoltagedoesnotdropmorethan10%oftherated
batteryvoltage
 Checkallbuttonsonthehandsetarefunctioning
 Checkallpneumaticstrutsareoperating
 Fullyoperateallbedmovementsareoperationalwithsmoothnoiselesstransition
 Checkallmovingpartsforwear
 Checkallanchorpointsaresecurelyfixedandnotshowingsignsofincorrectmovement
 Checkthatallwheels/castorsmovefreelyinallpossibledirectionsandwheelbrakesor
centralwheellockingisfunctioning
 Checkthatanyfittedaccessoriesarenotshowingsignsofwearandarefullyfunctional
 CheckbracketsholdingtimberbedframeontoHi‐Loframearesecure,notbent,screwshave
notloosened
 Checkthereisnodamagetothetimberontheheadandfootorbedframeandthatheadand
footisstillfirmlyattachedtotimbersiderails,tightenifnecessary
 Checkallsafetylabelsareattachedandlegible
 Completeservicerecords
 Informon‐sitemaintenancepersonnelonanydefects

ChecklistandServiceChartprovided‐seePages12and13

S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017  Page12

PreventativeMaintenanceChecklist
Customer/SiteName:
RoomNo.: 
BedSerialNo.:
BedModel: 
InspectionDate
 AllbedrepairstobereportedtothefacilityMaintenanceManager
 CompletedBedServiceChartmustbeattachedtothischecklistwithbothpartiestosign
Inspectionpoint Pass Fail Comments
Checkallelectricalcomponentsandfittings,ensuretheyarenot
interferingwithbedmovement
  
Checkpowercordfordamageandorexposedcables 
Checkforhotspotsassociatedwithelectricalconnections,controlbox
andbattery(ifsupplied)
  
Wherebatteryback‐upsupplied,checkterminalsarefreeofcorrosion
andoperationofbatteryensuringthatduringoperationvoltagedoesnot
dropmorethan10%oftheratedbatteryvoltage

Checkallbuttonsonthehandsetarefunctioning   
Checkallpneumaticstrutsareoperating
Fullyoperateallbedmovementsareoperationalwithsmoothnoiseless
transition
  
Checkallmovingpartsforwear 
Checkallanchorpointsaresecurelyfixedandnotshowingsignsof
incorrectmovement
  
Checkthatallwheels/castorsmovefreelyinallpossibledirectionsand
wheelbrakesorcentralwheellockingisfunctioning

Checkthatanyfittedaccessoriesarenotshowingsignsofwearandare
fullyfunctional
  
CheckbracketsholdingtimberbedframeontoHi‐Loframearesecure,
notbent,screwshavenotloosened

Checkthereisnodamagetothetimberontheheadandfootor
bedframeandthatheadandfootisstillfirmlyattachedtotimberside
rails,tightenifnecessary
  
Checkallsafetylabelsareattachedandlegible 
Completeservicerecords   
Informon‐sitemaintenancepersonnelonanydefects 


S500HI‐LOAGEDCAREBED

OWNER’SMANUAL
S500Hi‐LoAgedCareBed–Owner’sManual2017    Page13

BedServiceChart
Customer/
SiteName/
Address:
InspectionDate
RoomNo. BedSerialNo. BedMake/Model Fault Correctiveactiontaken/notes
   

   

   

   

   

   

Allbedshavebeenservicedandrepairedbyanauthorisedtechnicianwithcompletedworkscheckedbyfacilitystaff:

RepairerName:
 FacilityMaintenanceManager
Name:


Signature:

Signature:


Date:

Date:

