Westcott FJ400 User manual
FJ400 AC/DC Strobe
User Manual
V1.0000
10/22/2019
Contents
Introduction 3
Components (Included) 3
FJ400 Strobe: Overview 4
FJ400 Strobe: LCD Display & Menus 5
FJ400 Strobe: Warnings 6
FJ400 Strobe: Firmware Updates 7
Installing the Firmware 7
FJ400 Strobe: Getting Started 8
Charging the FJ400 AC/DC Lithium Polymer Battery 8
Attaching the FJ400 AC/DC Lithium Polymer Battery 8
Removing the FJ400 AC/DC Lithium Polymer Battery 8
AC Power Operation 8
DC Power Operation 8
FJ400 Strobe: Mounting 9
Mounting to a Light Stand 9
FJ400 Strobe: Attaching & Removing Modifiers 9
Connecting a Bowens Speedring & Modifier 9
Removing a Bowens Speedring & Modifier 9
Attaching an Umbrella-Based Modifier 9
Removing an Umbrella Based Modifier 9
FJ400 Strobe: Wireless Control 10
FJ400 Strobe: Exposure Modes 10
Enabling ‘TTL’ Mode Operation [Requires FJ2-Xm or compatible trigger] 10
Enabling ‘Manual’ Mode Operation 10
FJ400 Strobe: SYNC Functions 11
Enabling ‘Normal’ Sync 11
Enabling ‘HSS (High-speed Sync)’ 11
Enabling ‘Freeze Sync’ 11
Freeze Sync Flash Durations 11
FJ400 Strobe: Advanced Functions 12
Mask Function 12
Delay Function 13
Continuous Capture 13
FJ400: Menu [Expanded Look] 13
1
Menu Screen #1 13
Menu Screen #2 14
Menu Screen #3 14
Menu Screen #4 14
Menu Screen #5 14
Menu Screen #6 15
FJ400 Battery: Performance and Care 15
FJ400 Performance & Sleep Modes 15
FJ400 LED Battery Status Indicators 15
FJ400 Charging & Life Expectancy 16
FJ400 Strobe: Technical Specifications 16
Warranty Information 18
Legal Information 19
2
Introduction
Thank you for purchasing the Westcott FJ400 Strobe. The FJ400 and FJ-X2m Wireless Flash Trigger
(sold separately
) are a photographer’s dream combination. The performance of the FJ400 is one of the
industry’s first compact, portable 400 watt-second strobes that is capable of recycling in less than
one-second at full-power so you don’t miss the shot. It offers the most full-power flashes at 480 bursts to
extend those on-location shoots when AC power isn’t an option and it has accurate color temperatures
throughout its entire 9-stop output range. When paired with the FJ-X2m Wireless Radio trigger, you can
say, “Goodbye,” to the need for multiple brand-specific triggers. The FJ400 and FJ-X2m have you
covered with its multi-brand compatibility. This versatile unit offers everything required by professional
photographers today to achieve lighting success - including TTL, HSS, Continuous Capture, Freeze
Function, and so much more. Enjoy!
Components (Included)
●FJ400 Strobe
●FJ400 AC/DC Lithium Polymer Battery
●AC Power Adapter & Cord
●Frosted Diffusion Dome
●Magnetic Reflector (Bowens, 5.5")
●Magnetic CC Gel Set
●Magnetic Diffusion
●USB-C to USB-A Cable
●Rapid Box Switch Insert (Bowens)
3
FJ400 Strobe: Overview
4
FJ400 Strobe: LCD Display & Menus
5
FJ400 Strobe: Warnings
Caution
●IMPORTANT: During operation, the flash tube, LED modeling lamp, and select components of
the FJ400 strobe temperatures will increase. Please use caution while using to avoid serious
burns or injuries.
●Use only with the Westcott FJ400 AC/DC Lithium Polymer Battery and/or AC Power Adapter and
Cord.
●Do not touch glass diffusion dome, flash tube, LED modeling lamp, or metal reflector after
immediate use to avoid potential injury.
●Never leave unattended around children and/or pets.
●Keep away from fire, water, and moisture.
●Do not submerge in water.
●Avoid drastic temperature changes before, during, or after use.
●Avoid direct skin contact with the flash tube and LED modeling lamp when replacing the flash
tube.
●Always remove the FJ400 AC/DC Lithium Polymer Battery from the FJ400 Strobe during
travel/storage to avoid accidental operation which could lead to overheating or permanent
damage.
●Do not overtighten tilter bracket tension knob or umbrella tension screw.
●Ensure the FJ400 is securely mounted before use.
●Only use compatible modifiers and accessories and ensure they are securely attached to the
FJ400 Strobe before use.
●Do not attempt to modify any Westcott products. Contact Westcott for assistance.
●The operating temperature range is 32-104°F(0-40°C).
Dual-Stage Heat Protection
The FJ400 is equipped with self-monitoring cooling fans to ensure safe operation. It is also equipped
with an automatic shutoff feature. In the rare event that the strobe has reached an unsafe operating
temperature, the screen will display OH (overheat). Once the unit has cooled, the OH will disappear from
the screen and it will then be safe to continue operation.
6
FJ400 Strobe: Firmware Updates
The FJ400 strobe is designed with a USB-C port to allow for firmware updates only. Future firmware
updates will result in performance enhancements, modified menu options, and improved menu layouts. It
is strongly suggested that you visit fjwestcott.com/4700 to confirm your strobe has the latest firmware.
Installing the Firmware
1. Visit fjwestcott.com/4700 and scroll to the Support section. Find and download the latest
firmware ZIP file.
2. Unzip the file and open the extracted folder.
3. Read the Changelog file.
4. Save the .BIN file to your computer.
5. Ensure the FJ400 is off and cooled before removing the battery from the strobe.
6. Connect the USB-C cable to the FJ400 and then to your computer.
7. Common operating systems will present the strobe as an external drive device.
8. Locate the firmware file on your computer and drag the file to the FJ400 (external device).
9. Once the file has been completely copied to the FJ400, eject the FJ400 from the computer.
10. Remove the USB-C cable from the FJ400 and reattach the battery.
11. Press the power button on the FJ400 to initiate the firmware update.
IMPORTANT
●It’s recommended that the firmware update installation process be completed only when the
connected computer’s power level is ≥ 50%. Loss of power of any type during this process could
render the FJ400 inoperable and require professional repair.
●Removing the USB-C cable from the FJ400 without properly ejecting the FJ400 from your
computer could render the strobe inoperable and require professional repair.
●Depending on the operating system and the applications running, copying the firmware from your
computer to the FJ400 may take a few minutes and/or halt the copying process. Should this
happen, close the copy progress window and try again. Further copying issues may require the
computer to be restarted.
7
FJ400 Strobe: Getting Started
Charging the FJ400 AC/DC Lithium Polymer Battery
The battery can be charged separate of the FJ400 or while attached to the FJ400. In both instances,
connect the power cord to the AC Adapter, connect the AC Adapter’s barrel plug to the battery AC
receptacle, and connect the power cord into a power outlet.
Attaching the FJ400 AC/DC Lithium Polymer Battery
Attach the FJ400 Battery to the strobe by aligning the silver connection points on the rear of the strobe
to the holes on the silver strips located on the back of the battery and slide the battery down until it locks
into place.
Removing the FJ400 AC/DC Lithium Polymer Battery
Ensure the FJ400 is OFF by long-pressing the Power | Model button until the LCD screen turns off. Then,
slide the release lock located on top of the battery away from the strobe, gently press the battery up and
away from the strobe to remove.
AC Power Operation
1. Ensure the battery charge level is ≥ 25%.
2. Ensure the battery is securely attached to the FJ400.
3. Plug the power cord into the AC Adapter.
4. With the strobe powered off, connect the AC Adapter’s barrel plug to the battery’s AC receptacle.
5. Plug the power cord into a dedicated power outlet.
6. Turn the strobe ON by pressing and holding the Power | Model button until the start-up screen
appears.
DC Power Operation
1. Ensure the FJ400 battery has been fully charged.
2. Ensure the battery is securely attached to the FJ400.
3. Turn the strobe ON by pressing and holding the Power | Model button until the start-up screen
appears.
8
FJ400 Strobe: Mounting
Mounting to a Light Stand
1. Rotate the tilter bracket’s handle counterclockwise until the light stand receptacle is
perpendicular to the strobe body.
2. Loosen the tension knob located lower on the tilter bracket.
3. Insert the light stand spigot into the FJ400’s 5/8"-16 mm tilter bracket receptacle.
4. Tighten the tension knob to secure the strobe to the light stand.
FJ400 Strobe: Attaching & Removing Modifiers
Connecting a Bowens Speedring & Modifier
1. Ensure the strobe is turned OFF and has cooled for five minutes.
2. Grasp the speedring attached to the modifier and align its three square mounting blocks with the
openings located on the face of the strobe.
3. Insert the speedring and turn clockwise until the speedring locks into place.
Removing a Bowens Speedring & Modifier
1. Ensure the strobe is turned OFF and has cooled for five minutes.
2. Grasp the speedring attached to the modifier.
3. Slide the strobe’s speedring release away from the modifier.
4. Rotate the modifier’s speedring counterclockwise until its three square mounting blocks align
with the openings. Pull the modifier away from the strobe to release.
Attaching an Umbrella-Based Modifier
1. Ensure the strobe is turned OFF and has cooled for five minutes.
2. Grasp the umbrella’s shaft and slide into the strobe’s umbrella receptacle.
3. Tighten the tension screw to secure the umbrella-based modifier (up to 8mm shaft).
Removing an Umbrella Based Modifier
1. Ensure the strobe is turned OFF and has cooled for five minutes.
2. Loosen the umbrella tension screw.
3. Grasp the umbrella’s shaft and gently slide the umbrella out of the FJ400 umbrella receptacle.
NOTE:
●Never force entry or removal of speedring, umbrellas, or modifiers.
●Use caution during the removal of modifiers to not damage the flash tube.
●Octagonal umbrella shaft may not fit into the FJ400 umbrella receptacle.
9
FJ400 Strobe: Wireless Control
Fully maximize the performance and features of the FJ400 by using the FJ-X2m Wireless Radio Trigger.
Read more about the trigger in the
FJ-X2m Wireless Trigger: Overview
section.
FJ400 Strobe: Exposure Modes
Enabling ‘TTL’ Mode Operation [Requires FJ2-Xm or compatible trigger
]
Press Button 1 repeatedly until MENU 1 appears in the cyan square at the top right of the screen.
1. Press Button 2 until TTL appears just below the [CH] icon in the top left of the screen.
2. TTL mode is now enabled. While in TTL Mode, rotate the control dial to adjust the flash exposure
compensation of the strobe between -3.0 and +3.0 ( ±0.1 adjustments).
a. Press the Select button once to turn the flash exposure compensation value green and
have the ability to make an adjustment by ±1.0.
IMPORTANT: The flash exposure compensation selected on the FJ400 strobe screen is independent of
the flash exposure compensation controlled by the FJ-X2m Wireless Radio Trigger and/or another
compatible triggering system.
Enabling ‘Manual’ Mode Operation
1. Press Button 1 repeatedly until MENU 1 appears in the blue square at the top right of the screen.
2. Press Button 2 until M appears just below the [CH] icon in the top left of the screen.
3. Manual mode is now enabled.
a. NOTE
: Manual mode does not require the use of a compatible wireless triggering system
and can be used with wired, optical or wireless triggers limited to flash triggering.
4. While in Manual Mode, rotate the control dial to adjust the power output of the strobe between
1.0 and 9.0 ( ±0.1 adjustments).
a. Press the Select button once to turn the power output value green and have the ability to
make an adjustment by ±1.0.
10
FJ400 Strobe: SYNC Functions
Enabling ‘Normal’ Sync
Ideal in normal scenarios and when color consistency (5500°K ±150), full-power output (400 Ws), and the
fastest recycling is essential.
1. Press Button 1 repeatedly until MENU 1 appears in the blue square at the top right of the screen.
2. Press Button 3 until the NOR icon appears in the bottom left of the screen.
NOTE
: Utilize HSS (see below) when choosing to use shutter speeds above your cameras maximum
normal sync speed (typically: 1/200s, 1/250s or 1/320s ).
Enabling ‘HSS (High-speed Sync)’
Ideal for mixing a substantial amount available light and flash when proper exposure with a shallow
depth of field/wide aperture requires a flash sync speed above the camera’s maximum normal sync
speed (typically: 1/200s, 1/250s or 1/320s). HSS allows compatible cameras to achieve flash sync speed
up to 1/8000s.
1. Press Button 1 repeatedly until MENU 1 appears in the blue square at the top right of the screen.
2. Press Button 3 until the High-speed Sync icon appears in the bottom left of the screen.
NOTE
: HSS requires FJ2-Xm or compatible trigger.
Enabling ‘Freeze Sync’
Ideal for freezing fast-moving objects lit by the strobe. [ Available in Manual Mode Only.]
1. Press Button 1 repeatedly until MENU 1 appears in the blue square at the top right of the screen.
2. Press Button 2 (Mode) until the M (manual) icon appears in the upper left of the screen
3. Press Button 3 (Sync) until the FRE (freeze) icon appears in the bottom left of the screen.
The t0.5 flash duration time will be displayed in yellow when freeze sync is enabled.
Freeze Sync Flash Durations
●Flash Duration (t0.1)
○Normal: 1/280~1/3000s
○Freeze: 1/280~1/7000s
●Flash Duration (t0.5)
○Normal: 1/800~1/8500s
○Freeze: 1/800~1/19000s
11
FJ400 Strobe: Advanced Functions
Mask Function
Ideal for creating in-camera cutout masks of foreground objects for use with image editing software for
easy background replacement and compositing.
NOTE
: Available in Manual Mode Only. See section “Enabling ‘Manual’ Mode Operation”.
NOTE
: Optical Triggering is disabled in Mask Function.
IMPORTANT: A minimum of two FJ400 Strobes is required.
1. After setting Manual Mode on the FJ400 in MENU 1, press Button 1 repeatedly until MENU 4
appears in the blue square at the top right of the screen.
2. Press Button 2 (Mask) to activate mask functionality which will turn Button Icons 3 and 4 from
disabled (gray) to enabled (black).
3. Press Button 3 (All) to highlight the total number of exposures to be taken in the masking
sequence (2-6). Rotate the control dial to the desired number and press the center button and/or
wait three seconds to engage your selection.
4. Press Button 4 (SEQ#) to highlight where in the sequence of exposures this individual strobe will
fire. Rotate the Control Dial to the desired number and press the center button and/or wait three
seconds to engage your selection.
a. NOTE
: Your selection choices (1-6) will be limited to the number of exposures you set in
the “All” menu plus the number 1 for the first strobe(s) to fire in the exposure sequence of
2 or more. You can assign up to 20 individually programmed FJ400 strobes to a
sequence order number (1-6).
Here’s a method to create a simple mask to isolate an image from the background:
1. In Menu 4, Set Button 3 (All) to 2 on every strobe being used to create the two (2) masking
images.
2. Set Button 4 (SEQ#) on any strobe that’s lighting the foreground subject to the number 1 as they
will light the first exposure.
3. Set Button 4 (SEQ#) to number 2 on any strobe that’s lighting your white background. These
strobes will fire with your second exposure. Light from the strobe(s) that is set on No. 2 should
not spill onto the foreground subject to ensure a crisp mask.
NOTE
: Optimal Mask Function results are achieved utilizing a tripod and the FJ-X2m Wireless Radio
Trigger.
12
Delay Function
The Delay function will add a delay to the firing of the FJ400 by a custom set amount of time.
1. Press Button 1 repeatedly until MENU 5 appears in the blue square at the top right of the screen.
2. Press Button 3 (DELAY) to engage the Delay function. A bright yellow “Delay” icon will appear in
the lower left of the screen.
3. Press Button 4 to set the Delay timer. Repeatedly pressing Button 4 will cycle through the
number places on the display allowing the setting of the 1/10 or 1/100 second positions.
4. IMPORTANT: Turn off the Delay function by pressing Button 3 again to disengage the Delay and
return to standard strobe operation. The bright yellow “Delay” icon will disappear from the
screen.
Continuous Capture
The FJ400’s incredibly fast recycling times allow for it to be used to fire up to 20fps (frames per second).
1. Press Button 1 repeatedly until MENU 1 appears in the blue square at the top right of the screen.
2. Press Button 2 until M appears just below the [CH] icon in the top left of the screen.
3. Press the Center Button on the control dial and rotate the dial to select a power setting between 1
and 4.
NOTE
: 20fps is camera model dependent.
FJ400: Menu [Expanded Look
]
Menu Screen #1
●MENU 1 ► Button 1
●MODE Icon ► Button 2
○Pressing Button 2 switches between TTL (Through the Lens) and M (Manual) exposure
modes.
■TTL Mode will allow for the flash exposure compensation value to be adjusted
between -3.0 and 3.0 in ±0.1 increments by turning the control dial.
■MANUAL Mode will allow the power output to be adjusted between 1.0 and 9.0 in
±0.1 increments by turning the control dial.
■
●SYNC Icon ► Button 3
○Pressing Button 3 switches between NOR (Normal), “Lightning-H” Icon (High-Speed Sync),
and FRE (Freeze) sync functions.
■NOR (Normal Sync) allows for a constant color temperature of 5500K (±150K)
■“Lightning-H” Icon (High-Speed Sync) allows for shutter speeds up to 1/8000s.
■FRE (Freeze Sync) allows for adjustments to the flash duration up to 1/19000s by
rotating the control dial to change the FJ400 power output.
●“Wireless” Icon ► Button 4
○Pressing Button 4 switches between the following wireless connection protocols:
13
■TTL-ALL - Wireless connection protocols when using the FJ-X2m to communicate
with compatible camera models. See fjwestcott.com/4705 for a full list.
)
■OFF - Disable wireless communication
Menu Screen #2
●MENU 2 ► Button 1
●CH Icon ► Button 2
○CH - Wireless Channel selection between the values of 00-15.
●GR Icon ► Button 3
○GR - Wireless Group selection between the letters A-J.
●ID/RT Icon ► Button 4
○CanonRT ID values between 00-99/AU.
○Canon Radio Triggers and speedlites can be synchronized with the FJ400 by selecting
the same Channel, Group, and ID#.
Menu Screen #3
●MENU 3 ► Button 1
●“Audible Beep” Icon ► Button 2
○Enables/Disables audible notifications for strobe recycling completion and menu
selections.
●“Optical Sensor” Icon ► Button 3
○Enables/Disables the optical sensor when wanting to trigger the FJ400 with another
flash-based light source (ie. 2nd strobe, speedlite, etc.) without utilizing a wireless radio
trigger or PC cord.
●“Modeling Lamp” Icon ► Button 4
○“Modeling Lamp” Icon + Off: Disables the modeling lamp.
○“Modeling Lamp” Icon + Auto: Variable modeling lamp power output based upon the
FJ400’s power output.
○“Modeling Lamp” Icon + “#”: Enables the modeling lamp.
Menu Screen #4
●MENU 4 ► Button 1
●MASK Icon ► Button 2
○Enables/Disables MASK Function.
●ALL Icon + “#” ► Button 3
○Sets the number of exposures (minimum 2) to be made for the total sequence of masking
images. The same quantity must be set on each strobe used for the masking operation.
● SEQ# Icon + “#” ► Button 4
○Sets the firing placeholder for the strobe in the sequence of (1-6) masking images.
Menu Screen #5
●MENU 5 ► Button 1
14
●Strobe Master Lock Icon ► Button 2
○Locks the on-strobe settings and disables the ability to change strobe settings via the
trigger allowing only flash synchronization.
●DELAY Icon ► Button 3
○Enables/Disables flash delay by the amount set with Button 4.
●“#” ► Button 4
○Rotate the command dial to set the time delay between 0.0 and 30.0 seconds.
Menu Screen #6
Access Menu Screen #6 by long-pressing Button 1 on any menu screen.
●MENU 6 ► Button 1
●SET Icon ► Button 2
○Toggles the available settings of the green highlighted menu selection.
■[Screen] can be set to three levels; [MAX, MID and MIN].
■[Auto-off] can be set to three durations; [15,30, or 60].
■[M/TTL] can be set to two settings; [OFF, ON].
■[Factory Setting] has two options; [YES, NO].
●SELECT Icon ► Button 3
○Toggles through the menu items.
FJ400 Battery: Performance and Care
FJ400 Performance & Sleep Modes
The FJ400 Lithium-Polymer Battery (14.8V 65Wh, 4400mAh) is capable of 480+ full-power flashes with
the modeling lamp disabled. In order to operate the FJ400 with the AC power supply, the FJ400 battery
must have a remaining charge of ≥ 25% capacity.
Auto-off engages at the following intervals:
DC Power: Off ~60min; Sleep ~30min.
AC Power: Off ~60min; Sleep ~30min.
FJ400 LED Battery Status Indicators
Press the Battery Status Button located on the FJ400 Battery to check the remaining charge capacity.
Illuminated LED Indicators reflect the following:
4 lights: 100% ~ 75%
3 lights: 74% ~ 50%
2 lights: 49% ~ 25%
1 light: 24% ~ 0%
0 lights: Detach battery and charge to full capacity.
15
FJ400 Charging & Life Expectancy
The average charge time is 2.5 hours from complete discharge. The FJ400 Lithium-Polymer Battery
(14.8V 65Wh, 4400mAh) will achieve at least 300 complete charge cycles. Continued usage beyond the
expected charge cycles will result in diminished performance and the ability to hold a charge. Avoid
charging and using the battery outside of the stated operating temperatures (32~104°F / 0~40°C) as it will
affect the overall performance of the battery and strobe. Preserve the longevity of the battery by storing
at roughly ~40% capacity at room temperature in a dry environment and recharge to this capacity at least
every 3 months when not being used.
FJ400 Strobe: Technical Specifications
FJ400: Strobe
Maximum Power (Ws)
400 Ws
Energy Range (Power Output)
9 f-stop (1.56 - 400 Ws)
Flash Duration (t0.1)
Normal: 1/280~1/3000s
Freeze: 1/280~1/7000s
Flash Duration (t0.5)
Normal: 1/800~1/8500s
Freeze: 1/600~1/19000s
Recycle Time (DC/Battery Power)
0.05 - 0.9s
Color Temperature
5500°K ±150
Color Temp: 1/1 - 1/256, 5500° ± 150
Color Temp: <1 stop ±75k (Normal Sync)
Color Temperature Stability
Normal/TTL/HSS: 5500°K ±150°K
Freeze: 5500°K ±500°K (E.R. 5~9)
Mounting System
Bowens S Type
Auto Multi-Voltage
Yes
Flash Increments
1-stop and 0.1-stop
Flash Modes
Manual / TTL
Mask Function
Yes; Manual Mode
Delay Function
Yes
Continuous Capture
20 fps (Camera Model Dependent)
IGBT
Yes
Flash Exposure Compensation (FEC)
±3
Modeling Lamp (Output)
LED 20W (5600K)
Sync Functions
Normal, HSS, Freeze
16
Sync Speed
1/8000 Sec (High-Speed)
Wireless Radio Frequency
2.4 GHz
Wireless Channels
16 (0-15)
Wireless Groups
6 Trigger, 10 App
Wireless Range
985' (300m)
Power Source
FJ400 AC/DC Battery
Battery Type
Lithium Polymer
Battery Capacity
65Wh, 4400mAh
Voltage
14.8V
Output Current
20A Max
Charge Current
≤ 2A Max
Charge Temperature
50° to 113° F / 10° to 45° C
Discharge Temperature
14° to 122° F / -10° to 50° C
Flashes Per Charge
480+ at Full Power
Battery Indicators
LED
Recharge Time
2.5 hours
Battery Charge Cycles
300
AC Power Operation Requirement
Battery Level ≥ 20%
Sleep Mode
DC Power: Adjustable, Off ~60min;
Sleep~30min
AC Power: Adjustable, Off ~60min;
Sleep~30min
Charge Voltage
DC 16.8V
FJ400: AC Power Adapter
Input Range
100-240 VAC, 50/60 Hz, 1.6A
Output Range
DC 16.8V, 2A
Power Cable Length
7.7' (2.35 m)
AC Connection Point Type
5 mm
FJ400: General
Display
LCD Color Display
Mount
5/8" / 16 mm Receptacle
Auto-Dump
Yes
17
Fan Cooled
Self-Monitoring Cooling Fans
Voltage Stabilization
Yes
Firmware Port Type
USB-C (Firmware)
Auto Memory Recall
Yes
Test Button
Yes
Auto-Power Off
Yes
Audible Beep
Yes
Umbrella Receptacle
Yes
FJ400: Dimensions & Weight
Weight (Battery & Reflector)
5.37 lbs (2.44 kg)
Length
11.50 in (29.2 cm)
Height
7.25 in (18.4 cm)
Diameter
5.50 in (14.0 cm)
Operating Temp
32~104°F / 0~40°C
NOTE
: Strobe performance, available features, and menu items are subject to change without notice.
Warranty Information
Westcott’s warranty obligations for this product are limited to the following terms.
The F.J. Westcott Co. (“Westcott”) warrants this Westcott branded product against defects in materials
and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase from
Westcott or an authorized retailer by the original end-user purchaser (“Warranty Period”). If a defect
arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted
by law, Westcott will either (1) repair the defect at no charge, using new or refurbished replacement parts,
or (2) exchange the product with a product that is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original product. This Limited
Warranty applies only to products manufactured by or for Westcott that can be identified by the Westcott
trademark, trade name, or logo affixed to them.
This warranty does not apply to: (a) damage caused by accident, abuse, misuse, flood, fire, earthquake,
mold, or other external causes; (b) damage caused by operating the product outside the permitted or
intended uses described by Westcott; (c) a product or part that has been modified to alter functionality or
capability without the written permission of Westcott; or (d) cosmetic damage, including but not limited to
scratches, dents, and broken plastic.
Disclaimer: By purchasing, borrowing and/or using this product for any event, both public or private, you,
the customer, accepts all responsibility and releases Westcott, and its associates, of any and all liability in
the event of manufacturer’s defect, malfunction or misuse of the product which may lead to further
injuries or complications unforeseen by the user. Westcott is not responsible for any potential or incurred
18
damage caused by failure to properly mount, hang, or store the product, which includes, but is not
limited to damage to cameras, electronics, electrical equipment, buildings, building materials, personal
injury, death, or disability, fire damage, or any and all other damage not mentioned previously.
Please contact Westcott’s Repair Department for a Return Authorization Number “RMA” prior to
requesting warranty service. This RMA must be clearly written on the outside of the box to the left of the
shipping label. Items sent in without pre-authorization or that do not fall under the limited warranty will be
returned at the expense of the sender.
Repair Department: 800-886-1689 / 419-243-7311 (International)
Email: [email protected]
Shipping: F.J. Westcott Co, 1425-B Holland Rd. Maumee, OH 43537
Legal Information
Westcott products are made to the company’s traditionally high standards of quality and comply with all
applicable government safety regulations and requirements. In an effort to provide the best quality
products possible, we periodically make product modifications. Actual products may not be identical to
items pictured. Future firmware updates may result in performance enhancements, removal of features
to achieve optimal performance, and modified menu options and layouts.
Made in the USA.
©F.J. Westcott Co. All rights reserved.
19
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