Western Digital ShareSpace User manual

WD ShareSpace
Network Storage System
User Guide
™

Important Safety Instructions
1. Follow all warnings and instructions marked on the product.
2. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3. Do not use this product near any liquids.
4. Do not place this product on an unstable surface. The product may fall, causing
serious damage to the product.
5. Do not drop the product.
6. Do not block the slots and openings on the back or bottom side of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered.
7. Operate this product only from the type of power indicated on the marking label. If
you are not sure of the type of power available, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.
9. If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.
10.Never push objects of any kind into this product through the chassis slots as they
may touch dangerous voltage points or short out parts that could result in a fire or
electric shock.
11.Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a When the power cord or plug is damaged or frayed.
b If liquid has been spilled on the product.
c If the product has been exposed to rain or water.
d If the product does not operate normally when the operating instructions are followed. Adjust
only those controls that are covered by the operating instructions since improper adjustment
may result in damage and require extensive work by a qualified technician to restore the
product to normal condition.
e If the product has been dropped or the chassis has been damaged.
f If the product exhibits a distinct change in performance, indicating a need for service.
12.In accordance with workstation regulation standards, do not place this device in
the visual field of the user due to the glossy front of the case.
WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is
danger of an explosion if the battery is incorrectly replaced. Replace only with
the same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.

TABLE OF CONTENTS – i
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 4
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB Backup Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4 Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Connect the Network Storage System . . . . . . . . . . . . . . . . . . . . . . . . . 8
5 System Setup & WD Discovery . . . . . . . . . . . . . . . . . .9
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mapping a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Browse Network Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Desktop Shortcut Creation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Identify LED On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

TABLE OF CONTENTS – ii
6 Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
7 Creating Folder Shares . . . . . . . . . . . . . . . . . . . . . . .23
8 Network Storage Manager . . . . . . . . . . . . . . . . . . . .25
Network Storage Manager Features . . . . . . . . . . . . . . . . . . . . . . . . . . 26
User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Advanced Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
9 MioNet Remote Access . . . . . . . . . . . . . . . . . . . . . . .80
Remote Access Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
10 Accessing Data via FTP . . . . . . . . . . . . . . . . . . . . . . .81
11 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . . . .82
Downloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
12 External USB Drive Sharing & Backup . . . . . . . . . .87
Sharing Data on a USB Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
USB Auto Backup Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
13 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
15 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

TABLE OF CONTENTS – iii
Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
GNU General Public License (“GPL”). . . . . . . . . . . . . . . . . . . . . . . . 103
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

INTRODUCTION - 1
WD SHARESPACE
USER MANUAL
Introduction
Congratulations on your purchase of WD ShareSpace™, a high-speed network
attached storage system with a space-saving footprint. This system is equipped with
WD drives using WD GreenPower™ technology for efficient cooling and power
saving. The multi-level RAID support and high-speed interfaces deliver high
performance for small offices or home users and is ideal for backing up and sharing
files over the internet. Its friendly web-based user interface allows you to easily
access the system from anywhere you have internet access.
This user manual provides step-by-step installation instructions and other important
information regarding your WD product. For the latest WD product information and
news, visit our website at www.westerndigital.com.
Format and Configuration
WD ShareSpace is preformatted for maximum capacity as a RAID 5 volume (for
four-drive systems) or a single large, spanned volume (for two-drive systems). For
more information on how to set up RAID, see “Manage RAID” on page 57.
Specifications
* Windows 2003 Server not supported by MioNet®remote access software.
Ethernet High performance (10/100/1000) Gigabit Ethernet connection
Internal hard drives Up to four WD 3.5-inch SATA hard drives
External USB storage
file systems supported
NTFS, FAT/FAT32
Supported protocols HTTP, HTTPS, CIFS/SMB, NFS, FTP
I/O ports • Three USB 2.0 ports (one front for file backup, two rear for USB
device expansion)
• Ethernet (RJ-45) port
Supported clients • Windows®2000/XP/2003 Server/Vista (latest service packs
required)*
•MacOS
®10.4.11+, 10.5.2+
• Linux distributions: Suse (10+), Ubuntu (6+), Fedora (Core 5+)
Physical dimensions • Width: 6.30 in (160.1 mm)
• Height: 7.73 in (196.2 mm)
• Length: 7.84 in (199.18mm)
• Weight: 5.28 lb (2.4 kg)
Power consumption • Input voltage: 100V to 240V AC
• Input frequency: 50 to 60 Hz
Environmental • Operating temperature: 5 to 35 °C (41 to 95 °F)
• Non-operating temperature: -20 to 65°C (-4 to 149 °F)
1

GETTING STARTED - 2
WD SHARESPACE
USER MANUAL
Getting Started
Kit Contents
Accessories
Visit shopwd.com (U.S. only) to view additional accessories like cables, power
supplies, additional hard drives, and drive mounting rails for this product. Outside the
U.S., visit support.wdc.com.
2
Network storage system
with four or two drives
Drive mounting rails
(only included with two-drive systems)
AC adapter
and power cords
Ethernet cable Installation CD with
application software
and user manual
Quick Install Guide

GETTING STARTED - 3
WD SHARESPACE
USER MANUAL
System Requirements
Note: For optimum performance, the following system and network requirements are
recommended. Compatibility may vary depending on user’s hardware configuration
and operating system.
Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Macintosh, go to
the Apple menu and select Software Update. For Windows, go to the
Start menu and select Windows Update.
Client computer
• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms
supported by this product, Safari 2.0 and later on Mac platforms supported by
this product, Firefox 2.0 and later on supported Windows, Mac and Linux
platforms)
• Ethernet connection (network adapter, router, switch, or hub port)
• Pentium III class, 500 MHz or newer
• Operating system
• Windows 2000/XP/2003 Server/Vista (latest service packs required)
• Mac OS X 10.4.11+ and 10.5.2+
Local network
• Router/switch (Gigabit required to maximize performance)
Wide Area Network
• Broadband internet connection required for remote access using MioNet
Pre-installation
Before unpacking and installing the system, select a suitable site for the system for
maximum efficiency. Place the device in a site that is:
• Near a grounded power outlet
• Clean and dust free
• On a stable surface free from vibration
• Well-ventilated and away from sources of heat
• Secluded from electromagnetic fields from electrical devices such as air
conditioners, radio, TV transmitters, etc.

GETTING STARTED - 4
WD SHARESPACE
USER MANUAL
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

FEATURES - 5
WD SHARESPACE
USER MANUAL
Features
System View
Power Button
Important: The device powers on automatically upon initial connection to
power, which may take up to three minutes. During this time, do not press
the power button.
The power button turns the device on or off. To turn on the device, press the power
button and hold down until the LED flashes once, then release. The LED remains off
(up to 30 seconds) as the device powers up. Holding the button down for four
seconds powers off the device.
1 Power button 5 Power port
2 LED indicators 6 Reset button
3 USB backup button 7 Ethernet port
4 USB port 1 (Auto-backup) 8 USB ports 2 and 3
9Kensington®security slot
3

FEATURES - 6
WD SHARESPACE
USER MANUAL
LED Indicators
The LED (light-emitting diode) indicators on the device provide information about the
status of the system, its hard drives, and network connection. The LEDs on the
system indicate the following:
Indicator
and icon Color State Description
Power Green Steady System is powered up (connected to the power supply and turned on) and
ready for use.
Off System is not powered on
Flashing • System is booting
• System is restoring to factory default
• System is configuring RAID on the hard drive(s)
• System is configuring RAID 0, Span, or RAID 5 on a volume
• User volume is not available
Hard drives Green Random
flashing
Hard drive is in use
Steady • Hard drive is ready for use
• Hard drive is installed
Amber Steady • Hard drive error
Green/
Amber
Flashing • System detects a foreign hard drive with pre-existing data
Green/
Amber
Off • Hard drive is not present
• Hard drive is not properly installed
Ethernet
(front)
Green On Network link is detected
Off No network connection
Flashing Transmit or receive activity
System
identification
/error
Blue On System identification is active
Off System identification is disabled
Red Flashing Critical condition
USB backup Green Steady • A USB storage device is connected to the front USB port
• RAID system is rebuilding
• Restoring configuration settings
• System initialize operation in progress
Flashing • One flash per second—system is formatting a USB hard drive
• One flash per second (backup)—USB device to WD ShareSpace
• Two flashes per second (backup)—WD ShareSpace to USB device
Off • System initialize operation completed
Ethernet
(rear)
Orange Flashing • Network is connecting
•Linkactivity
Green Steady Network is connected
Flashing Network connection is active

FEATURES - 7
WD SHARESPACE
USER MANUAL
USB Backup Button
The USB backup button allows you to back up data from a USB hard drive to the
device or from the device to a USB hard drive. The USB backup feature only works
on USB port 1. See “USB Auto Backup Feature” on page 92 for detailed
instructions.
Ports
Reset Button
The reset button restores configuration settings such as the machine name, network
mode/IP address, and admin password to default factory settings without erasing
shared folders and volumes. For more information on how to reset the system, see
“Resetting the system” on page 99.
Kensington Security Slot
For drive security, the device is equipped with a security slot, which supports a
standard Kensington security cable. For more information on the Kensington security
slot and available products, visit www.kensington.com.
Component Icon Description
USB port 1 Connects to a USB hard drive.
Note: This port has an auto-backup feature that
makes it possible to automatically create backups of
digital files from a USB hard drive to the device and
vice-versa.
USB ports 2 and 3 Connects to a USB hard drive.
Ethernet port Connects the device to a local network.
Reset button Press to restore the admin user name and password
for the device.
Power port Connects the device to an AC adapter and the power
outlet.

HARDWARE SETUP - 8
WD SHARESPACE
USER MANUAL
Hardware Setup
Connect the Network Storage System
Follow the steps below to connect the network storage system to a small
home/office network.
1. Connect one end of the Ethernet cable into the Ethernet port located on the back
of the device.
2. Connect the other end of the Ethernet cable directly into a router or network
switch port.
3. Connect the end of the adapter into the DC power supply socket located on the
back of the device.
4. Plug the AC adapter into a power outlet. The unit powers up automatically after
approximately 30 seconds indicated by a steady green LED illuminated on the
power button.
Important: Wait for the network storage system to finish powering up (approximately
three minutes) before configuring the device.
To power down the device, press and hold down the power button down for at
least four seconds.
4

SYSTEM SETUP & WD DISCOVERY - 9
WD SHARESPACE
USER MANUAL
System Setup & WD Discovery
You must perform an initial setup of the network storage system after the device is
powered up for the first time. This section contains system setup steps that you must
follow for Windows 2000/XP/Vista (below) and Mac (page 10) to successfully set
up the device and map a network drive.
This section also describes how to use WD Discovery™ to do the following
(Windows only):
• Configure WD ShareSpace
• Map a network drive
• Browse network shares
• Create a desktop shortcut
• Turn on Identify LED
System Setup
Windows 2000/XP/Vista
Use the WD Discovery application on the software CD for easy network storage
system setup, drive mapping, and browsing.
1. Turn on your computer and wait for the operating system to load.
2. Insert the software CD into the CD-ROM drive.
Note: If AutoPlay is disabled on your computer, you must install the utilities
manually. Click Start and point to Computer (Windows Vista) or
My Computer (Windows 2000/XP), then double-click Setup.exe in the root
directory of the CD.
3. Windows Vista:Click Run setup.exe,then click Allow.
4. Click Accept in the Terms of Agreement screen.
5. If you have connected the device properly as shown in the Connect screen, click
Next.
6. The Application Installer screen displays a list of options including software,
documentation, and a registration link. All applications are selected by default.
Deselect any applications you do not want to install, then click Start. Or, click
Cancel to exit and no applications will be installed.
5

SYSTEM SETUP & WD DISCOVERY - 10
WD SHARESPACE
USER MANUAL
7. The WD Discovery screen appears. Click on WDShareSpace in the Network
Drives Found list and point to and click Configure.
8. The login page appears. Continue device setup by following the instructions for
“Setting up the Device” on page 11.
Mac OS X
1. Turn on your computer and wait for the operating system to load.
2. Open the Safari web browser.
3. Click the Bookmarks link in the upper left corner of the screen.
4. Click Bonjour, then click WDShareSpace.
5. The login page appears. Continue device setup by following the instructions for
“Setting up the Device” on page 11.

SYSTEM SETUP & WD DISCOVERY - 11
WD SHARESPACE
USER MANUAL
Setting up the Device
Follow the steps below to continue setting up the device for all operating systems.
1. Enter “admin” in both the Administrator Name and Password fields and click
Login.
2. Click Next.
3. Read the license agreement, then click I Agree

SYSTEM SETUP & WD DISCOVERY - 12
WD SHARESPACE
USER MANUAL
4. In the Initial Setup screen, do the following:
(a) Enter a name in the Device Name field (up to 15 characters, including alphanumeric and
dash ‘-’).
Note: The device name is used to identify the storage device connected to the network and appears
in My Network Places. To connect more than one storage device to the same network, you must
specify a unique device name for each storage device.
Caution: When renaming WD ShareSpace, it forces all the network computers to remap their
shared network resources. Change the device name only when necessary.
(b) Enter a brief description of the device in the Device Description field. The maximum length
of the description is 42 alphanumeric characters.
(c) Select a time zone from the Time Zone list.
(d) If necessary, adjust the date and time manually using the Date & Time lists.
Click Next.
5. Enter a new admin password in the New Admin Password field. Retype the
new password in the Confirm Password field. Click Next.
Note: If you forget your admin password, you must reset the device to its default configuration using
the reset button. See “Reset Button” on page 7 for instructions.

SYSTEM SETUP & WD DISCOVERY - 13
WD SHARESPACE
USER MANUAL
6. Accept the default DHCP (Dynamic Host Configuration Protocol) client settings.
If you are not using DHCP, click Static and manually assign the IP address. Click
Next.
7. The Summary screen appears. Click Finish.
To begin sharing and storing data on the network storage system, follow the
instructions under “Mapping a Network Drive” on page 14. For more information
on how to use the device’s graphical user interface, see “Network Storage
Manager” on page 25.

SYSTEM SETUP & WD DISCOVERY - 14
WD SHARESPACE
USER MANUAL
Mapping a Network Drive
To access and store data on WD ShareSpace after setting up the device, you must
first map a network drive to one or more of the default shares. This section contains
network drive mapping steps that you must follow for Windows 2000/XP/Vista and
Mac.
Windows 2000/XP/Vista
1. Ensure that the device is powered on and connected to the network.
2. If WD Discovery is not running, click Start > Programs > WD Discovery.
3. Click on WDShareSpace in the Network Drives Found list and point to and click
Map Network Drive in the Things To Do list.
4. Enter the user name and password in the Login screen. Click OK. The account
you provide should have administrator rights on the target remote device.
Note: Enter the user name and password you created in step 5 of “Setting up the Device” on page
11.
5. After successful login, a message appears asking if you want to map the network
drive automatically. If you wish to map a drive manually, skip to step 7.

SYSTEM SETUP & WD DISCOVERY - 15
WD SHARESPACE
USER MANUAL
6. Click Yes. Skip to step 8 if you want to map the drive manually.
7. All share folders available on the device will be mapped as network drives
automatically. Available drive letters are assigned backwards from Z. When the
mapping completes, you will find your network drives on the page. Click Back to
return to the main page.
8. Manual drive mapping: Click No. All share folders on the device are listed
onscreen. Select a folder name, then select a drive letter. Click Yes to complete
drive letter assignment.
9. Click Start and point to Computer (Windows Vista) or My Computer. The
network drives appear. You can now drag and drop files into the network drive
folders using My Computer or Windows Explorer.