Westinghouse WRC201 series User manual

Page 1
User Manual
Rice Cooker
1. READ these instructions carefully before installing and operating the rice
cooker. Keep them for further reference.
2. Record in the space below the “SERIAL NO.” found on the nameplate on
your rice cooker and retain this information for future reference.
SERIAL NO.:
Please save sales receipt for warranty.
MODEL: WRC201*

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CONTENTS
PRODUCT REGISTRATION
SAFETY INFORMATION
Important Safety Instructions
Electric Requirement
3
4
SET UP & USE
Grounding Instructions
Before First Use
Parts & Features
Operation Instructions
5
5
5
6
10
10
10
11
TROUBLE SHOOTING & WARRANTY
Before You Call For Service
Customer Service
Troubleshooting
Limited Warranty
CLEANING & CARE
Thank you for purchasing our
Westinghouse product. This easy-
to-use manual will guide you in
getting the best use of your rice
cooker.
Remember to record the model
and date code. They are on a label
on the bottom of the rice cooker.
Staple your receipt to your manual.
You will need it to obtain warranty service.
Model number
Serial number
Date of purchase
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
1. Read all instructions carefully.
2. Do not touch hot surfaces. Use handles or knobs. Use pot
holders when removing lid or handling hot containers.
3. To protect against electric shock, do not immerse cord, plug
or base in water or other liquid.
4. Close supervision is necessary when any appliance is used by
or near children.
5. Turn unit off and unplug from outlet when not in use and
before cleaning. Allow to cool before putting on taking off
parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or
after the appliance malfunctions, or has been damaged in any
manner. Return appliance to the nearest authorized service
facility for examination, repair or adjustment.
7. The use of attachments not recommended or sold by the
manufacturer may cause re, electric shock, or injury and
voids warranty.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch
hot surfaces, including the stove.
10.Do not place on or near a hot gas or electric burner, or in a
heated oven.
11. Do not use appliance for other than intended use.
12. Extreme caution must be used when moving an appliance
containing hot oil or other liquids.
wARNINg
When using electrical appliances, basic safety precautions
should be followed, including the following:
9
DANgER - Immediate hazards
which WILL result in severe
personal injury or death
wARNINg
wARNINg - Hazards or unsafe
practices which COULD result in
severe personal injury or death
DANgER CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury

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SAFETY INFORMATION
13. To reduce the risk of electric shock cook only in removable
container.
14.Always attach plug to appliance rst, then plug cord into
the wall outlet. To disconnect, turn all controls to OFF, then
remove the plug. Always hold the plug – never pull the cord.
15. To ensure continued protection against risk of electric shock,
connect to properly grounded outlets only.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
ELECTRICAL REQUIREMENTS
POWER SUPPLY CORD
This appliance has a polarized plug (one blade is wider than the other). To reduce the
risk of electric shock, this plug is intended to t into a polarized outlet only one way.
If the plug does not t into the outlet, reverse the plug. If it still does not t, contact a
qualied electrician. Do not attempt to modify the plug in any way.
1. A short power supply cord is provided to reduce the risk of becoming entangled in
or tripping over a longer cord.
2. If the power supply cord is too short, do not use an extension cord. Have a
qualied electrician or serviceman to install an outlet near the appliance.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) Use an extension cord rated no less than 10-amperes.
b) The marked electrical rating of the cord set or extension cord must equal to
or be greater than the electrical rating of the appliance. The longer cord should
be arranged so that it will not drape over the counter top or table top where it
can be pulled on by children or tripped over unintentionally.
NOTE: Neither Westinghouse nor the dealer can accept any liability for damage to the product or
personal injury resulting from failure to observe the electrical connection procedures.
SET UP & USE
GROUNDING INSTRUCTIONS
BEFORE FIRST USE
Carefully unpack the Rice Cooker and remove all packaging materials. To remove
any dust that may have accumulated during packaging, wipe the interior of rice bowl,
spatula, steam tray and measuring scoop of the Rice Cooker with warm, soapy water.
Do not immerse the Rice Cooker base in water or any other liquid. Wipe the exterior
of the Rice Cooker with a clean damp cloth. Allow to dry thoroughly. Do not use
harsh detergents or abrasive cleansers.
NOTE: When you turn on your new Rice Cooker for the rst time, it may emit a slight odour for
approximately 10 minutes. This is normal on rst use. The odour is harmless, and should
not reoccur after initial heating.
This appliance must be grounded. It is equipped with
a 3-wire detachable cord with grounded plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
NOTE: Improper use of the grounded wire can result in a risk of
electric shock. Consult a qualied electrician if necessary.
Do not attempt to defeat this safety features by modifying
the plug.
PARTS & FEATURES
Condensation
Collector
Stay Cool Lid
and Handle
Steam Vent
Rice Bowl
Spatula
Cooking
Indicator
Steamer
Basket
Lid Release Button
Keep Warm
Indicator
Measuring Scoop
Detachable Cord
ON/OFF Switch

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SET UP & USE SET UP & USE
OPERATION INSTRUCTIONS
It is advised that you carefully rinse
your rice before cooking. Do not
rinse avored or enriched rice or if the
package clearly states not to rinse.
Rinse under cold running water in a
strainer until the water runs clear. Do
not rinse the rice in the rice bowl, as you
may damage the non-stick coating. To
measure rice using the included marking
in the rice bowl.
RICE DIRECTION
2
4
6
8
0.4
0.8
1.2
1.5
2
4
6
8
0.4
0.8
1.2
1.5
Measure the desired quantity of rice with
the included measuring scoop. Rinse the
rice in cold water, if required, and put into
the rice bowl. Add cold water, lling to the
corresponding marking under on the
inside of the rice bowl. For example: if you are
using 6 scoops of rice, add enough water to
reach the “6” mark in the rice bowl under .
NOTE: · These marking correspond to the
included measuring scoop, not to the
standard measuring cup amounts.
· To ensure that your rice cooker does
not boil over, never pour water into
the rice bowl exceeding the “MAX”
level marking.
USING THE INCLUDED MEASUREMENT SCOOP
2
4
6
8
0.4
0.8
1.2
1.5
2
4
6
8
0.4
0.8
1.2
1.5
Please note that these are only suggested ratios. Different types of rice require
different ratios of rice to water. It is advisable to adjust the ratios to suit your own
tastes and preferences.
RICE TO WATER MEASUREMENT CHART
TYPE OF RICE AMOUNT OF WATER
Short Grain White Rice
Line 2
Line 4
Line 8
2 scoops rice
4 scoops rice
8 scoops rice
COOKED YIELD (250 mL/8 oz cups)
makes 4 cups
makes 7 cups
makes 14 cups
NOTE: · These are only suggested ratios. Different types of rice require different ratios of rice to
water. Brown rice and wild rice blends will require more water. It is advisable to adjust
the ratios to suit your own tastes and preferences.
Refer to the cooking instructions on the package of rice you are using. Follow the
ratios, and adjust accordingly to suit your preferences.
NOTE: · To ensure that your rice cooker does not boil over, never pour water into the rice bowl
exceeding the “MAX” level marking.
USING STANDARD MEASURING CUP
1. Measure desired amount of rice.
2. If required, rinse rice in cold water until water runs clear.
3. Place water and rice into rice bowl.
4. Place rice bowl into rice cooker base.
5. Close rice cooker lid, ensuring that it “clicks” into place.
6. Plug cord into a 120V 60Hz AC only outlet.
7. Push On/Off lever down to begin cooking.
NOTE: · For softer rice, allow the rice to soak in the water for 10 to 20 minutes prior to cooking.
8. When cooking is complete, the rice cooker will automatically switch into Warm
mode. This feature will keep your rice at serving temperature. The keep warm
indicator light will illuminate.
9. After cooking, uff rice with spatula, close lid and keep in Warm mode for 10
minutes. Any excess moisture will be absorbed during this time. Fluff rice again
and use the spatula to serve. This technique results in ufer, better tasting rice.
Be careful to avoid steam when opening the rice cooker. Always turn off and
unplug the rice cooker before removing the rice bowl. Always wear protective
oven mitts when touching the hot rice bowl.
NOTE: · Your rice cooker will remain in the WARM function until it is manually turned off. For best
results, the automatic keep-warm cycle should be left on no longer than 5 hours at a
time. To stop the automatic keep-warm cycle, you must unplug the appliance.
· Follow the cleaning instructions, located on page 9, after each use.
COOKING RICE

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SET UP & USE
• Try using beef, poultry or vegetable
stock instead of water for more
avorful rice.
• Experiment with different kinds of
rice. Your rice cooker is perfect for
many kinds of rice including Wild
Rice blends, Jasmine Rice, Brown
Rice and Basmati Rice.
• Rinsing your rice washes away
excess starch and makes ufer rice.
Don’t wash avored or enriched
rice; it will wash away avors and
valuable nutrients.
• Do not open lid during cooking
or cook with lid open. Heat and
moisture will escape and affect the
nal outcome.
• Always ensure that the outside of
your rice bowl and the inside of the
rice cooker body are clean and dry
before starting any cooking mode.
• When cooking rice, ensure that the
rice is well distributed around the
rice bowl to allow for even cooking.
HELPFUL HINTS
1. Measure water into rice bowl.
Place foods to be steamed into the
steamer basket; place basket in the
rice bowl.
2. Place rice bowl with basket into
base; place lid on rice bowl.
3. Plug cord into a 120V 60 Hz AC only
outlet.
4. Push lever down to start cooking.
Cook according to times indicated
in recipes.
STEAM DIRECTIONS
CLEANING AND CARE
It is advised that you clean your rice cooker and all of the used accessories after
each use. Ensure the rice cooker is unplugged before cleaning. NEVER clean the rice
cooker while it is still plugged in.
Do not use harsh or abrasive cleansers on any part of the rice cooker. Do not
immerse the main body in water. Remove the rice bowl, and the steamer basket (if
used) from the main body. Wash these items in warm soapy water along with the
spatula and measuring scoop. Do not use any scouring pads on the rice bowl as they
will damage the non-stick coating. If rice has “baked” on the rice bowl and regular
washing will not remove it, place hot soapy water into the bowl and let it sit. After
allowing the bowl to soak, the rice should be loosened enough to remove. If this does
not work, continue to let the rice bowl soak.
After every use, a residue will build up on the
underside of the lid plate. To clean, wipe the
lid and the large silicone ring (being careful
not to remove it) with a warm, damp cloth.
We recommend removing the silicone gasket
by turning counterclockwise to unlock from
the lid plate. Wipe the gasket and the steam
vent with a warm, damp cloth. Ensure the
silicone gasket is properly inserted into the lid
plate before using.
Be sure to clean the condensation chamber
located on the side of the rice cooker body.
To clean, remove the chamber by pressing on
the sides of the plastic cover and removing
by pulling outwards. Clean by running the
plastic cover under warm running water. Dry
thoroughly and replace by pushing the cover
back into the groove on the rice cooker body.
To clean the inside of your rice cooker, ensure
it has cooled down. Use a damp cloth to
clean the inside removing remaining food and
moisture. Dry thoroughly.
To clean the main body of the rice cooker, wipe the exterior including the lid with a
damp cloth. NEVER immerse any part of the main body in water or liquid. Polish the
exterior of the rice cooker with a dry, soft cloth.
• When opening, always open
lid from face, to avoid steam
burns. Handle the rice bowl
carefully.
• Scratching or denting the bowl
might cause unsatisfactory
performance.
• Before using, be sure that the
outside of the rice bowl is clean
and dry. Be sure that the heat
sensor in the center on the
inside of the base is clean, dry
and cool.
• If you would like to begin
another cook cycle after your
cook mode is completed, you
must ensure that the heat
sensor on the inside of the
base is clean, dry and cool.
Beginning a cook cycle with
a cool heat sensor will ensure
your rice cooker will cook
properly. If you wish to cool
down the heat sensor quickly,
remove the rice bowl from the
unit and leave the lid open.
Allow the unit to cool down
while you are preparing the
food or rice for your next cook
cycle. The cool down process
may take up to 30 minutes to
complete.
CAUTION

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TROUBLESHOOTING & WARRANTY
BEFORE YOU CALL FOR SERVICE
CUSTOMER SERVICE
IF THE RICE COOKER FAILS TO OPERATE:
A) Check to make sure that the rice cooker is plugged in securely. If it is not, remove
the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE RICE COOKER YOURSELF.
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
W Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND DATE CODE
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the rice cooker still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE POSSIBLE CAUSE
Rice is too dry/hard
after cooking
Rice is too moist/soggy
after cooking
The bottom layer of rice is
browned/caramelized
Not enough water added before
cooking process
Excess moisture
Excess starch
POSSIBLE REMEDY
Use spatula to stir rice. Close the lid
and allow to remain on Warm mode
for 10-30 minutes as needed.
Depending on how dry the rice is,
add 1/2to 1 cup of water to rice and
stir and restart cooking process.
Repeat as necessary until rice is soft
and moist.
Rice should be rinsed thoroughly
before cooking.
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Westinghouse brand is used under license.
Any repair, replacement, or warranty service,
and all questions about this product should
be directed to W Appliance Co. at 1 (855)
855-0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/carry in service.
W Appliance Co. agrees that it will, at its option,
replace the defective product with either a new
or remanufactured rice cooker equivalent to your
original purchase during the warranty period.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of
the product has been damaged or
defaced, altered or modied in design
or construction.
2. If the product original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damaged due to power line
surge, user damage to the AC power
cord or connection to improper
voltage source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On products that have been purchased
as refurbished, like new, second-hand,
in a “As-Is” or “Final Sale” terms.
8. To products used in a commercial or
rental setting.
9. To products used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for
improper installations.
11. To glass parts and other accessory
items that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of
the unit.
13. Food loss for loss due to product
failure or delay in service, repair or
replacement.
14. Service calls to instruct you how to
use your rice cooker.
15. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CUSTOMER; W Appliance Co. SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OF FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
1 [phone] to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of
the problem. Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or tness for a
particular purpose other than the purpose identied within this
user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co.. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the products described in this
user’s manual at any time without notice. If you nd information
in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
W Appliance Co.,
New York, NY 10018

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, WESTINGHOUSE, and INNOVATION YOU CAN BE SURE OF
are trademarks of Westinghouse Electric Corporation. Used under
license by W Appliance Company. All Rights Reserved.