Ifyou need service or assistance,
we suggest you follow these four steps:
1.B. or. for assistance...
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothlng operates:
•Is the oven correctly plugged into a
live circuit with the proper voltage?
(See page 2.)
• Have you checked the main fuse or circuit
breaker box?
If the microwave oven wlll not run:
•Is the timer set?
• Is the door firmly closed and latched?
• Did you push START?
• Did you follow the directions on pages 4
and 5 exactly?
If microwave cooking times seem too long:
• Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low
•Is the COOK/DEFROST Selector at the rec-
ommended setting?
•Are you ollowing for more time when cook-
ing more food at one time?
. If you need assistance*...
Call the Whirlpool COOL-LINE _service as-
slstance telephone number. Dial free from:
Continental U.S......... (800) 253-1301
Mlchlgan ................ (800) 632-2243
Alaska & HawalI ........ (800) 253-1 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
3. Ifyou need service*...
r So1
/rE H- ARE
|FRANCHISED SERVICE
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE" Ser-
vice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States. To locate TFCH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES--HOUSEHOLD--
MAJOR--SERVICE & REPAIR OR
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
ELECTRICAL APPLIANCES--
MAJOR--REPAIRING & PARTS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
,'4ERVI('E ('O,VIP,4,N'IES ,',;ERVIt.'E ('OMf'A,'VIE,","
XYZ SERVICE CO XYZ SERVICE CO
123 Maple 999-9999 123 Maple 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS--SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVI('E ('OMPA.VIES
XYZ SERVICE CO
123 Maple 999-9999
4. If you have aproblem _...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one
of our Consultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, M149022
ffyou must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This
information is needed in order to better re-
spond to your request for assistance.
10