Whirlpool 6EB21DKXDW00 User manual

NO-FROST REFRIGERATOR-FREEZER
Use and Care Guide
2165693
3

A Note to You
Thank you for buying a WHIRLPOOL* appliance.
Because your life is getting busier and more complicated, WHIRLPOOL Refrigerators are
easy to use, save time, and help you manage your home better. To ensure you enjoy years
of trouble-free operation, we developed this Use and Care Guide. It contains valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Please record your model’s information.
Whenever you call to request service on
Model Number
your appliance, you need to know your
complete model number and serial number.
Serial Number
You can find this information on the model
Purchase Date
and serial number label (see diagrams on
pages 4-6 for location of label).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Dealer Name
Dealer Address
Dealer Phone
Keep this book and the sales slip together in a safe place for future reference.

Table of Contents
Page
A Note to You.. .......................................... 2
Refrigerator Safety ................................... 3
Parts and Features ................................... 4
Before Using Your Refrigerator .............. 7
Using Your Refrigerator.. ....................... 10
Setting the controls ............................. 10
Changing the control settings.. ............ 12
Adjusting the door bins ....................... 13
Adjusting the cantilever
refrigerator shelves ............................. 14
Adjusting the EZ-TRACK’
refrigerator shelf .................................. 14
Removing the meat drawer
and cover ............................................ 16
Adjusting the half-width
freezer shelf ........................................ 16
Removing the crispers and
crisper cover ....................................... 17
Adjusting the crisper
humidity control ................................... 17
Removing the freezer baskets ............ 18
Page
Removing the freezer shelf ................. 18
Removing the pull-out freezer floor.. ... 18
Using the automatic ice maker.. .......... 19
Using the THIRSTCRUSHER*
dispensing system .............................. 20
Removing the ice maker
storage bin .......................................... 22
Attaching the ice maker
to a water supply.. ............................... 23
Removing the base grille.. ................... 25
Changing the light bulbs ..................... 25
Understanding the sounds you
may hear.. ........................................... 27
Saving energy ..................................... 27
Reversing the door swing .................... 27
Caring for Your Refrigerator.. ................ 28
Food Storage Guide ............................... 31
Troubleshooting ..................................... 33
Requesting Service ................................ 34
Warranty .................................................. 35

Refrigerator Safety
Your safety is important to us.
This guide contains statements under a
warning symbol. Please pay special
attention to this symbol and follow any
instructions given. Here is a brief explana-
tion of the use of the warning symbol.
This symbol alerts you to such
dangers as fire, electrical shock,
burns, cuts, and personal injury.
IMPORTANT SAFETY INSTRUCTIONS
I
l Read all instructions before using the *Never allow children to operate, play
refrigerator. with, or crawl inside the refrigerator. I
*Child entrapment and suffocation are
not problems of the past. Junked or
abandoned refrigerators are still
dangerous .. even if they will “just
sit in the garage a few days.”
If you are getting rid of your old
refrigerator, do it safely. Please read
the enclosed safety booklet from the
Association of Home Appliance
Manufacturers. Help prevent accidents.
l Never clean refrigerator parts with
flammable fluids. The fumes can
create a fire hazard or explosion.
l FOR YOUR SAFETY l
DO NOT STORE OR USE GASOLINE
OR OTHER FLAMMABLE VAPORS AND
LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER APPLIANCE. THE FUMES
CAN CREATE A FIRE HAZARD OR
EXPLOSION.
I
- SAVE THESE INSTRUCTIONS - I
Help us help you
Please:
l Install and level the refrigerator on a floor
that will hold the weight and in an area
suitable for its size and use.
l Do not install the refrigerator near an oven,
radiator, or other heat source.
l Do not use the refrigerator in an area
where the room temperature will fall below
55°F (13°C).
l Keep the refrigerator out of the weather.
l Connect the refrigerator only to the proper
kind of outlet, with the correct electrical
supply and grounding.
l Do not load the refrigerator with food
before it has time to get properly cold.
l Use the refrigerator only for the uses
described in this manual.
l Properly maintain the refrigerator.
l Be sure the refrigerator is not used by
anyone unable to operate it properly.
3

Parts and Features
This section contains captioned illustrations of your appliance. Use them to become familiar
with where all parts and features are located and what they look like. Page references are
included for your convenience.
NOTE: The model you have purchased may have all or some of the parts and features
shown and they may not match the illustration exactly. This manual covers several
models.
Freezer light
(P. 26)
Removable \
half-width r
freezer shelves,
(P. 16) I
EZ-TRACK’
SPILLGUARD*
glass shelf I
(P. 14)
Model
base grille)
(P. 9)
Automatic
- ice maker
(P. 1%
- Ice bin
- Control panel
I (a. 101
(P. 20)
Egg bin
Slide-out
SPILLGUARD*
Crisp& with E&e grille
humidity control (P. 25)
(P. 17)
Control panel
Refrigerator control Freezer! control
4

Ice cube trays
and ice bin 1
Adjustable
half-width
freezer shelf -
(P. 16)
Freezer shelf ’
(P. 18)
Pull-out
freezer floor ’
(P. 18)
Model and serial
number label ’
(on side wall)
iP. 2)
Meat drawer ’
(P. 16)
Crisper cover -
(P. 17)
Leveling
grille)
(P. 9)
EZ-TRACK*
models)
Crispers B&e grille
(P. 17) (P. 25)
Control panel
REFRIGERATOR EXTERIOR MOISTURE CONTROL FREEZER
COLDER .
Refrigeraior control Freeze; control
5

Refrigerator
$LteiZiib
control panel)
(P. 26)
Model and
serial number
label
(on side wall)
(P. 2)
Meat drawer /
(P. 16)
Crisper cover’
(P. 17)
Ice cube trays
and shelf H
Ice bin ’
Slide-out
freezer baskets’
(P. 18)
-
-
I
/
/
I
/
/
Leveling rollers
(behind base grille) ’
(P. 9) Base grille
(P. 25)
Control panel
(P. 14)
Crispers with
humidity control
(P. 17)
I 3
REFRIGERATOR
I
Refrigerator control
OFF ml ON
EXTERIOR
MOISTURE
CONTROL
-I
Exterior’moisture
control Freezer ‘control
6

Before Using Your
Refrigerator
It is important to prepare your refrigerator for use. This section tells you how to clean it,
connect it to a power source, install it, and level it.
Cleaning your refrigerator
Removing packaging materials Cleaning it before use
Remove tape and any inside labels (except After removing all packaging materials, clean
the model and serial number label) before your refrigerator before using
using the refrigerator. it, if necessary. See cleaning
To remove any remaining tape or instructions on pages 28 and 29.
label glue:
l Rub briskly with thumb.
OR
l Apply liquid hand-dishwashing detergent to
area before removing glue as described
above. Do not use sharp instruments,
rubbing alcohol, flammable fluids, or
abrasive cleaners. These can damage the
material. See “Important Safety Instruc-
tions” on page 3.
NOTE: Do not remove any permanent
instruction labels inside your refrigerator.
Do not remove the Tech Sheet fastened
under the refrigerator at the front.
Installing it properly
1. Allow % inch (1.25 cm) space on each
side and at the top of the refrigerator for
ease of installation.
2. If the hinge side of the refrigerator is to
be against a wall, you might want to
leave extra space so the door can be
opened wider.
3. The refrigerator can be flush against the
back wall.
3

Plugging it in
Fire Hazard
Do not use an extension cord.
Doing so can result in death, fire, or
electrical shock. Electrical Shock Hazard
Plug into a grounded three prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Failure to follow these instructions
can result in death or electrical shock.
Recommended Grounding Method
A 115 Volt/GO Hz (Plug l), 220/240 Volt/50
Hz (Plug 2), 220 Volt/GO Hz or 220/240 Volt/
50 Hz (Plug 3) AC only 15 or 20 ampere
fused and properly grounded electrical
supply is required. It is recommended that a
separate circuit serving only this appliance
be provided. Use a receptacle which cannot
be turned off with a switch or pull chain. Do
not use an extension cord.
Plug 1 Plug 2
Plug 3
a

Leveling it
Your refrigerator has 2 front leveling screws
- one on the right and one on the left. To
adjust one or both of these, follow the
directions below.
1. Remove base grille. (See page 25.)
2. To raise front, turn screw clockwise.
3. To lower front, turn screw counter-
Right to raise;
left to lower
Use a screw-
driver to adjust
clockwise.
4. Check with level.
5. Replace base grille. (See page 25.)
screw
9

Using Your Refrigerator
To obtain the best possible results from your refrigerator, it is important that you operate it
properly. This section tells you how to set the controls, remove and adjust the features in your
refrigerator, and how to save energy.
Setting the controls
Top freezer models
Controls for the refrigerator and freezer are
in the refrigerator. When you plug in the
refrigerator for the first time:
1. Set the Refrigerator Control to 4
(Recommended Setting). Refrigerator
Control settings range from 1 (warmest)
to 8 (coldest).
REFRIGERATOR
4 WARMER COLDER b
2. Set the Freezer Control to C (Recom-
mended Setting). Freezer Control
settings range from A (coldest) to
D (warmest).
Give the refrigerator time to cool down
completely before adding food. This may
take several hours. The settings indicated
above should be correct for normal, house-
hold refrigerator usage. The controls are set
correctly when milk or juice is as cold as you
like and when ice cream is firm. If you need
to adjust these settings, see “Changing the
control settings” on page 12.
Exterior moisture control
The Exterior Moisture Control operates
electric heaters around the door openings.
These heaters help keep moisture from
forming on the outside of the refrigerator
cabinet.
l Use the OFF setting when humidity is low.
l Use the ON setting if moisture forms on
the outside of the refrigerator cabinet.
10

Bottom Freezer models
Controls for the refrigerator and freezer are
in the refrigerator. When you plug in the
refrigerator for the first time:
1. Set the Refrigerator Control to 3
(Recommended Setting). Refrigerator
Control settings range from 1 (warmest)
to 5 (coldest).
I
REFRIGERATOR
2. Set the Freezer Control to B (Recom-
mended Setting). Freezer Control
settings range from A (warmest) to C
(coldest).
Give the refrigerator time to cool down
completely before adding food. This may
take several hours. The settings indicated
above should be correct for normal, house-
hold refrigerator usage. The controls are set
correctly when milk or juice is as cold as you
like and when ice cream is firm. If you need
to adjust these settings, see “Changing the
control settings” on page 12.
Exterior moisture control
l Use the OFF setting when humidity is low.
The Exterior Moisture Control operates
electric heaters around the door openings.
These heaters help keep moisture from
forming on the outside of the refrigerator
cabinet.
OFF
ml ON
L
EXTERIOR
MOISTURE
CONTROL
l Use the ON setting if moisture forms on
the outside of the refrigerator cabinet.
11

Changing the control settings
If you need to adjust temperatures in the
refrigerator or freezer, use the settings listed
in the chart below as a guide.
Top freezer models
l Adjust the Refrigerator Control first.
l Wait at least 24 hours between adjustments.
l Then adjust the Freezer Control if needed.
CONDITION: REASON: RECOMMENDED SElTINGS:
Refrigerator Freezer
Refrigerator l Door opened often
section too warm l Large amount of food added
4 A
l Room temperature too warm
Freezer section l Door opened often
too warm l Large amount of food added
l Very cold room temperature
3 C
(can’t cycle often enough)
Refrigerator l Controls not set correctly for
section too cold your conditions
2 B
---_
Ice not made l Heavy ice usage
fast enough l Very cold room temperature
3 C
(can’t cycle often enough)
Both sections l Door opened often
too warm l Large amount of food added
l Very warm or very cold room
4 B
temperatures
12

Bottom freezer models
CONDITION: REASON: RECOMMENDED SETTINGS:
Refrigerator Freezer
Refrigerator l Door opened often
section too warm l Large amount of food added
4 B
l Room temperature too warm
Freezer section l Door opened often
too warm l Large amount of food added
Between
l Very cold room temperature
3 B and C
(can’t cycle often enough)
Refrigerator l Controls not set correctly for
section too cold your conditions
2 B
Ice not made l Heavy ice usage
fast enough l Very cold room temperature
3 Between
(can’t cycle often enough)
B and C
Both sections l Door opened often
too warm l Large amount of food added
4 Between
l Very warm or very cold room
B and C
temperatures
Adjusting the door bins
To remove door bins:
1. Lift bin up.
2. Pull bin straight out.
To replace door bins:
1. Slide bin in above desired support button.
2. Push down until it stops.
13

Adjusting the cantilever refrigerator shelves
Adjust the shelves to match the way you use
your refrigerator. Glass shelves are strong
enough to hold bottles, milk, and other
heavy food items.
To remove a shelf:
1. Remove items from shelf.
2. Tilt shelf up at front.
3. Lift shelf at back.
4. Pull shelf straight out.
To replace a shelf:
1. Guide the rear shelf hooks into the slots
in the shelf supports on the back liner wall.
2. Tilt front of shelf up until hooks drop
into slots.
3. Lower front of shelf to a level position.
To slide shelf out (on some models):
l Carefully pull front of shelf toward you.
To slide shelf in:
l Push shelf in until it stops.
NOTE: Glass shelves are heavy. Handle
them carefully.
Adjusting the EZ-TRACK* refrigerator shelf
(on some models)
The EZ-TRACK shelf slides from side
to side for more flexible storage in your
refrigerator.
To slide shelf side to side:
1. Lift slightly on shelf front.
2. Slide to desired location.
3. Lower shelf front to level position.
NOTE: You do not have to remove
small items from the shelf before moving
it side to side. You may need to remove
larger items.
Lift front slightly then slide to new location.
14

To remove the shelf:
1. Remove all items from the shelf.
2. Hold back of shelf with one hand.
3. Lift front of shelf to 45” angle.
4. Lower shelf slightly to release shelf from
upper channel of track. Then pull shelf
straight out.
NOTE: Shelf is heavy. Make sure you use
both hands when removing shelf.
m Uppey channel
Hold with both hands
and lift front to 45” angle.
To remove shelf track:
1. Lift both sides of track slightly.
2. Pull track straight out.
Hold both sides and
lift up and out.
To replace shelf track:
1. Guide track hooks into the shelf support
slots on the back wall of the cabinet.
NOTE: Make sure both track hooks are in
slots and that the slots are parallel to
each other.
2. Push track backward and down.
3. Check that track is completely seated in
the shelf supports.
To reinstall shelf:
1. Hold shelf at front and back.
2. Tilt front of shelf up to a 45” angle to track.
3. Insert both rear shelf slides into upper
channel of track.
4. Lower front of shelf to a level position.
NOTE: Make sure both rear shelf slides
are securely in the track before letting go
of shelf.
Make
sure
both
sets of
hooks
are in
support
slots.
Shelf
/ suppofl
Upper channel
slides into upper
channel of track.
15

Removing the meat drawer and cover
To remove the meat drawer:
1. Slide meat drawer out to the stop.
2. Lift front of meat drawer and slide meat
drawer out the rest of the way.
3. Replace in reverse order.
To adjust the cover position:
1. Tilt front of cover up.
2. Lift back of cover.
3. Pull cover straight out.
To replace the cover:
Pull out to the stop, lift the front, and
1. Guide the cover’s rear hooks into the
pull again.
slots in the shelf supports on cabinet wall.
2. Tilt cover up at front until the hooks drop
into slots.
3. Lower front of cover to a level position.
Adjusting the half-width freezer shelf
(on some models)
Adjust the shelf according to the space you
need in your freezer. Use the bottom posi-
tion when you don’t need the shelf at all.
To adjust the shelf:
1.
Remove items from the shelf.
2.
Lift shelf up at front.
3. Pull shelf out to the stop.
4. Lift back of shelf.
5. Pull shelf out the rest of the way.
To replace the shelf:
1. Guide rear of shelf into desired guide.
2. Lift rear of shelf over stop.
3. Slide shelf in all the way.
4. Lcvver front into place.
16

1
I
Removing the crispers and crisper cover
To remove the crispers:
I
//I/ Pull out to
1.
2.
3.
Slide crisper straight out to the stop.
Lift the front and slide out the rest of
the way.
Replace in reverse order.
To remove the cover:
1. Push up the glass insert from the bottom,
then slide out with both hands.
2. Lift front of cover frame.
3. Lift cover frame up and out.
To replace the cover:
1. Fit back of cover frame into notch sup-
ports on back wall of refrigerator, then
lower the front into place.
2. Make sure the front cover metal support
is in the notches in the sides of the liner.
NOTE: lf the support is not positioned
properly, the doors may not close all
the way.
3. Slide back of glass insert into place, then
lower front.
the stop, lift
the front, and
pull again.
Remove the glass
insert. Lift the
cover front, then
the back.
NOTE: Glass
insert is heavy.
Handle it
carefully.
Adjusting the crisper humidity control
You can control the amount of humidity in
the moisture-sealed crispers. Adjust the
control to any setting between LOW
and HIGH.
l LOW (open) lets moist air out of the
crisper for best storage of fruits and
vegetables with skins.
l HIGH (closed) keeps moist air in the
crisper for best storage of fresh, leafy
vegetables.
Humidity Control
HIGH.. . . . LOW
--
17

Removing the freezer shelf
To remove the shelf:
1. Lift right side of shelf off supports.
2. Slide shelf out of shelf support holes.
3. Replace in reverse order.
Removing the freezer baskets
(on some models)
Remove the freezer baskets for easier
cleaning.
To remove the baskets:
1. Slide basket out to the stop.
2. Lift basket front slightly.
3. Slide basket out the rest of the way.
To replace the baskets:
1. Place basket on slides in liner wall.
2. Make sure the wire stops on basket clear
the front of the slides.
3. Slide basket in all the way.
Removing the pull-out freezer floor
(on some models)
The freezer floor pulls out for easier access
to foods in the back of the freezer and for
easier cleaning.
To remove the freezer floor:
1. Pull floor out about 1 inch (2.5 cm) with
one hand at center front.
2. Lift floor up at rear until hooks release
from cabinet.
3. Pull floor out the rest of the way.
To replace the freezer floor:
1. Position back of floor into freezer opening.
2. Slide floor straight in until hooks drop into
place at rear of cabinet.
18

Using the automatic ice maker
(on some models)
If your refrigerator has an automatic ice
maker, or if you plan to add one later (con-
tact the dealer for ice maker kit number),
here are a few things you should know.
l The ON/OFF lever is a wire signal arm. UP to
stop ice
DOWN to make ice automatically
UP to shut off the ice maker
IMPORTANT: Do not turn ice maker on
until you connect it to the water supply.
maker.
DOWN to
start ice
maker.
l If you remove the ice bin, raise the signal
arm to shut off the ice maker. When you
replace the bin, push it in all the way and
lower the ice maker signal arm to the ON
position.
Good water quality is important for good
ice quality. Try to avoid connecting the ice
maker to a softened water supply. Water
softener chemicals (such as salt from a
malfunctioning softener) can damage the
ice maker mold and lead to poor ice quality.
If you cannot avoid a softened water
supply, make sure the water softener is
operating properly and is well maintained.
Solving common ice maker problems. .___
PROBLEM POSSIBLE CAUSE/SOLUTION
Ice crescents . This is normal. They break apart easily. Shake bin occasionally
attached at to keep cubes separated.
corners
Ice maker will
not operate or
ice is not made
fast enough
l ON/OFF lever is in the OFF (up) position. Lower lever to the ON
(down) position.
l Freezer is not cold enough. Adjust temperature controls and
wait 24 hours. (See “Changing the control settings” on pages 12
and 13.)
Off-taste or
odor in ice l New plumbing connections can cause discolored or off-flavored ice. Discard the first few batches of ice.
l Cubes are stored too long. Throw them away and make a
new supply.
l Food is not wrapped properly. See page 32.
l Freezer and ice bin need to be cleaned. See page 28.
l Water may contain minerals (such as sulfur). A filter may be
required to remove them.
19