Whirlpool 8ET18NK User manual

A
8ET18NK 8ET20NK
8ET18NK 8ET20NK
NO-FROST REFRIGERATOR-FREEZER 8ET18NK 8ET20NK
UseAndCareGuide fol+
4

A Note To You 2
Important Safety
Instructions 3
Parts And Features 4
Before Using Your
Refrigerator 5
Using Your
Refrigerator 7
Caring For Your
Refrigerator 14
Food Storage Guide 16
tf You Need
Assistance Or
Service 18
Warranty 20
1-800-253-I 301
Call us with questions or comments
from anywhere in the U.S.A.

A Note To You
Thank you for buying a Whirlpool appliance.
You have purchased a quality, world-class home appliance. Years of engineering experience have gone
into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have
developed this Use and Care Guide. It is full of valuable information on how to operate and maintain
your appliance properly and safely. Please read it carefully. Also, please complete and mail the Owner-
ship Registration Card provided with your appliance. This will help us notify you about any new informa-
tion on your appliance.
Your safety is important to us.
This guide contains safety symbols and statements. Please pay special attention to these symbols and
follow any instructions given. Here is a brief explanation of the use of each symbol.
This symbol will help alert you to such dangers as This symbol will help you avoid actions which
personal injury, burns, fire and electrical shock. could cause product damage (scratches, dents,
etc.) and damage to your personal property.
Our Consumer Assistance Center number, l-800-253-1 301,
is toll-free, 24 hours a day.
If you ever have a question concerning your appliance’s operation, or if you need service, first see “If
You Need Assistance Or Service” on page 113.If you need further help, feel free to call our Consumer
Assistance Center. When calling, you will need to know your appliance’s complete model number and
serial number. You can find this information on the model and serial number label (see diagram on
page 4). For your convenience, we have included a handy place below for you to record these numbers,
the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book
and the sales slip together in a safe place for future reference.
Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Phone

Imt3ortant Safetv Instructions
To reduce the risk of fire, electrical shock, or injury when using your
refrigerator, follow these basic precautions:
Read all instructions before using the
refrigerator.
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators are still dangerous even if
they will “just sit in the garage a few days.”
If you are getting rid of your old refrigerator,
do it safely. Please read the enclosed safety
booklet from the Association of Home
Appliance Manufacturers. Help prevent
accidents.
l Never allow children to operate, play with, or
crawl inside the refrigerator.
l Never clean refrigerator parts with flammable
fluids. The fumes can create a fire hazard or
explosion.
l FOR YOUR SAFETY l
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE. THE FUMES CAN CREATE A
FIRE HAZARD OR EXPLOSION.
I
- SAVE THESE INSTRUCTIONS -
Help us help you
Please:
l Install and level the refrigerator on a floor that
will hold the weight and in an area suitable for
its size and use.
l Do not install the refrigerator near an oven,
radiator or other heat source.
l Do not use the refrigerator in an area where the
room temperature will fall below 55°F (13°C).
l Keep the refrigerator out of the weather.
l Connect the refrigerator only to the proper kind
of outlet, with the correct electrical supply and
grounding. (Refer to the Electrical Require-
ments and Grounding Instructions Sheet.)
l Do not load the refrigerator with food before it
has time to get properly cold.
l Use the refrigerator only for the uses described
in this manual.
l Properly maintain the refrigerator.
l Be sure the refrigerator is not used by anyone
unable to operate it properly.
Also, remove tape and any inside labels (except
the model and serial number label) before using
the refrigerator.
To remove any remaining glue:
l Rub briskly with thumb to make a ball, then
remove.
OR
l Soak area with liquid hand dishwashing
detergent before removing glue as described
above. Do not use sharp instruments, rubbing
alcohol, flammable fluids or abrasive cleaners.
These can damage the material. See “lmpor-
tant Safety Instructions” above.
NOTE: Do not remove any permanent instruction
labels inside your refrigerator. Do not remove the
Tech Sheet fastened under the refrigerator at the
front.

Parts And Features
This section contains captioned illustrations of your appliance. Use them to become familiar with where
all parts and features are located and what they look like. The model you have purchased may have at1
or some of the parts and features shown and they may not match the illustration exactly. This manual is
designed to cover several models.
Automatic
ice maker and
ice bin
(ET1 8NM and
ET20NM)
Control panel ,
Model and
serial number
label (on side \
wall)
Adjustable
wire shelves -
Crisper cover
(plasic on
ET1 8NK and \
ETlBNM,
glass on
ETSONK and
ETPONM)
Crispers -
Leveling
rollers \
-
I
\
-
(behind base
grille)
\
\
-
\
-
Ice cube trays
Butter
- compartment
- Meat drawer
\ Base grille Model ET1 8NK shown
Control panel
REFRIGERATOR EXTERIOR MOISTURE CONTROL FREEZER
.WlRMER
Refrigerator
control Exterior moisture Light control switch Freezer
control
4

Before Using Your
Refrigerator
I
In This Section
Page Page
I
Cleaning it ........................................ -5 ........................................ 5 .................. . Installing it properly
Plugging it in 6
...................................... I..
............... 5 Leveling it .........................................................
It is important to prepare your refrigerator for use. This section will tell you how to clean it, connect it to
a power source, install it and level it.
Cleaning it
Clean your refrigerator before using it, If neces-
sary. See cleaning instructions on page 14.
Plugging it in
Recommended Grounding Method
A 115 Volt AC, 60 Hz., 15 or 20 ampere fused
and properly grounded electrical supply is
required. It is recommended that a separate
circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord.
See Electrical Requirements and Grounding
Instructions Sheet in your Literature Package.
3-prong grounding
type wall receptacle
Refrigerator
power cord
grounding plug
Installing it properly
1. Allow % inch (1.25 cm) space on each side
and at the top of the refrigerator for ease of
installation.
2. If the hinge side of the refrigerator is to be
against a wall, you might want to leave extra
space so the door can be opened wider.
3. The refrigerator can be flush against the wall.

Leveling it
Your refrigerator has 2 front leveling screws-one
Right to raise;
on the right and one on the left. To adjust one or left
to lower
both of these, follow the directions below.
Use a screwdriver
1. Remove base grille. (See page 12.)
Front
2. To raise front, turn screw clockwise.
roller
3. To lower front, turn screw counterclockwise.
4. Check with level.
5. Replace base grille. (See page 12.)

Using Your Refrigerator
In This Section
Setting the Page
controls ........................................... .7
Changing the control settings .......................... .8
Adjusting the refrigerator shelves ................... .9
Removing the meat drawer and cover.. ........... .9
Removing the crispers ...................................... .9
Removing the crisper cover .10 ...........................
Using the ice cube trays ................................. .10
Page
Using the automatic ice maker .................... .I1
Changing the light bulbs.. ............................. 12
Removing the base grille .............................. 12
Reversing the door swing ............................ .I3
Understanding the sounds you may hear. ..I3
13
Saving energy ................................................
In order to obtain the best possible results from your refrigerator, it is important that you operate it
properly. This section will tell you how to do just that.
Setting the controls
Temperature controls
Controls for the refrigerator and freezer are in the
refrigerator. When the refrigerator is plugged in
for the first time:
1. Set the Refrigerator Control to 4.
Refrigerator Control adjustments range from
1 (warmest) to 8 (coldest).
2. Set the Freezer Control to C.
Freezer Control adjustments range from
A (coldest) to D (warmest).
3. Give the refrigerator time to cool down
completely before adding food. This may take
several hours.
The settings indicated above should be
correct for normal, household refrigerator
usage. The controls will be set correctly when
milk or juice is as cold as you like and when
ice cream is firm. If you need to adjust these
settings, see “Changing the control settings”
on page 8.
Exterior moisture control
The Exterior Moisture Control operates electric
heaters around the door openings. These heaters
help keep moisture from forming on the outside
of the refrigerator cabinet.
1. Use the OFF setting when humidity IS low.
2. Use the ON setting if moisture forms on the
outside of the refrigerator cabinet,
REFRIGERATOR
4 WARMER COLDER )
FREEZER
4 WARMER COLDER b
EXTERIORMOISTURECONTROL
OFF
lm
ON
7

Changing the control settings
If you need to adjust temperatures in refrigerator
or freezer, use the settings listed in the chart
below as a guide. If you have questions, call our
Consumer Assistance Center number. (See
page 19.)
l Adjust the Refrigerator Control first.
l Wait at least 24 hours between adjustments.
l Then adjust the Freezer Control if needed.
I
RECOMMENDED I
CONDITION: REASON: CONTROL SElTINGS: I
If Refrigerator Door opened often
Section is Large amount of food added
TOO WARM Room temperature too warm
Refrigerator 6
Freezer D
If Freezer
Section is
TOO WARM
Door opened often
Large amount of food added
Very cold room temperature
(can’t cycle often enough)
Refrigerator 4
Freezer A
If Refrigerator
Section is
TOO COLD
Controls not set correctly
for your conditions Refrigerator 2
Freezer A
If ICE isn’t
MADE FAST
ENOUGH
If BOTH
SECTIONS
are TOO WARM
Heavy ice usage
Very cold room temperature
(can’t cycle often enough)
Door opened often
Large amount of food added
Very warm or very cold room
temperatures
Refrigerator 4
Freezer A
Refrigerator 6
Freezer C

Adjusting the refrigerator shelves
Shelves can be adjusted to match the way you
use your refrigerator.
To remove shelves:
1. Remove items from shelf.
2. Tilt shelf up at front.
3. Lift back of shelf.
4. Pull shelf straight out.
To replace shelves:
1. Guide the rear shelf hooks into the slots in the
shelf supports on cabinet wall.
2. Tilt shelf up at front until hooks drop into slots.
Lower front of shelf to level position.
Removing the meat drawer and cover
The meat drawer and cover can be removed for
cleaning or moved to another shelf, if desired.
Remove the meat drawer first.
To remove the meat drawer:
Lift the front,
then the back.
1. Slide the drawer straight out to the stop.
2. Lift the front.
3. Slide drawer out the rest of the way.
4. Replace in reverse order.
To remove the cover:
1. Remove the meat drawer.
2. Tilt front of cover up.
3. Pull cover up and out.
To replace the cover:
1. Fit bottom notches of cover over rear and
center cross bars of shelf.
Pull out to the
2. Lower cover into place.
3. Replace the meat drawer. stop,
lift the
front and pull
again.
Removing the crispers
To remove the crispers:
1. Slide the crisper straight out to the stop.
2. Lift the front.
3. Slide out the rest of the way.
4. Replace in reverse order.
out to the stop,
lift the front
and pull again.
9

Removing the crisper cover
ETISNK and ETISNM
To remove the cover:
1. Remove the crispers.
2. Lift cover front.
3. Pull cover up and out.
To replace the cover:
1. Fit back of cover into notch supports on walls
of refrigerator.
2. Lower front into place.
3. Replace crispers.
ET20NK and ETZONM
To remove the cover:
1. Push up glass insert from the bottom, then
slide it out with both hands.
2. Lift front of cover frame.
3. Pull cover frame up and out.
4. Remove metal cover support.
To replace the cover:
1. Replace metal cover support on wall supports
in front section of cabinet.
2. Fit back corner of cover frame into notch
supports on walls of refrigerator, then lower
front onto metal cover support.
3. Slide back of glass insert into cover frame.
Then lower front to level position.
Lift the front,
then the back.
Remove the
glass insert.
Lift front of
cover frame,
then the back.
Using the ice cube trays
If cubes are not used, they may shrink. The
moving cold air starts a slow evaporation. The
longer cubes are stored, the smaller they get.
To remove ice:
1. Hold tray at both ends.
2. Twist slightly.
10

Using the automatic ice maker
(Factory-installed on ET1 8NM and ETZONM,
optional on ETISNK and ETZONK)
If you have an automatic ice maker, or if you Plan
to add one later (Pan No. ECKMF-90), there are
a few things you will want to know:
l The ON/OFF lever is a wire signal arm.
Down _. to make ice automatically.
Up to shut off the ice maker.
NOTE: Do not turn ice maker on until it is
connected to the water supply. Instructions for
ice maker water supplv hook up are at-
tached to the back of the refriaerator
cabinet.
l The dial or lever on the side of the ice maker
changes the size of the cubes.
l Shake the bin occasionally to keep cubes
separated and to obtain increased storage
capacity.
. It is normal for ice crescents to be attached by
a corner. They will break apart easily.
. You will hear water running when ice maker is
working. You’ll hear ice fall into the bin. Don’t
let these sounds bother you.
l The ice maker will not operate until the freezer
is cold enough to make ice. This can take
overnight.
l Because of new plumbing connections, the first
ice may be discolored or off-flavored. Discard
the first few batches of ice.
l If ice is not being made fast enough and more
ice is needed, turn the Refrigerator Control
toward a higher number. Wait a day and, if
necessary, turn the Freezer Control toward A.
l If you remove the ice bin, raise the signal arm
to shut off the ice maker. When you return the
bin, push it in all the way and lower the signal
arm to the ON position.
l If cubes are stored too long, they may develop
an off-flavor like stale water. Throw them
away. Ice maker will make new ice. Cubes in
the ice bin can also become smaller by
evaporation.
l Good water quality is important for good ice
quality. It is not recommended that the ice
maker be connected to a softened water
supply. Water softener chemicals, such as salt
from a malfunctioning softener, can damage the
ice maker mold and lead to poor ice quality. If a
softened water supply cannot be avoided, it is
important that the water softener be well
maintained and operating properly.
Raise
signal
arm to
stop ice.
Lower
signal
arm to
start it.

Changing the light bulbs
I
Electrical Shock Hazard
Before removing a light bulb, either unplug
the refrigerator or disconnect the electricity
leading to the refrigerator at the main
power supply.
Failure to do so could result in electrical
shock or personal injury.
To change the refrigerator light:
1. Disconnect refrigerator from power supply.
2. Reach behind the Control Panel to remove
bulb.
3. Replace with a 40-watt appliance bulb.
4. Reconnect refrigerator to power supply.
NOTE: Not all commercial appliance bulbs will fit
your refrigerator. Be sure to replace a bulb with
one of the same size and shape.
Removing the base grille
To remove the grille:
1. Open refrigerator door.
2. Pull base grille forward to release the support
tabs from the metal clips.
3. Do not remove Tech Sheet fastened behind
the grille.
To replace the grille:
1. Line up grille support tabs with metal clips.
2. Push firmly to snap into place.
3. Close refrigerator door.
See cleaning instructions for defrost pan and
condenser coils on page 15.
12

Reversing the door swing
You can change the hinges on your refrigerator
so the doors open the other way. Refer to the
instruction sheet included with your refrigerator.
Understanding the sounds you may hear
Your new refrigerator may make sounds that your
Water sounds
old one didn’t. Because the sounds are new to
you, you might be concerned about them. Don’t
be. Most of the new sounds are normal. Hard
surfaces like the floor, walls and cabinets can
make the sounds seem louder.
The following describes the kinds of sounds
that might be new to you, and what may be
making them.
Slight hum, soft hiss
When the refrigerator stops running, you may
hear gurgling in the tubing for a few minutes after
it stops. You may also hear defrost water running
into the defrost water pan.
Ice maker sounds
Clicking or snapping sounds
You may hear the refrigerator’s fan motor and
moving air.
l trickling water
l thud (clatter of ice)
Running sounds
If your refrigerator has an ice maker, you may
hear buzzing (from the water valve), trickling
water and the clatter of ice dumped into the bin.
The thermostat makes a definite click when the
refrigerator stops running. It also makes a sound
when the refrigerator starts. The defrost timer will
click when the defrost cycle starts.
Your refrigerator has a high-efficiency compres-
sor and motor. It will run longer than older
designs. It may even seem to run most of the
time.
Saving energy
You can help your refrigerator use less electricity.
l Check door gaskets for a tight seal. Level the
cabinet to be sure of a good seal.
l Clean the condenser coils regularly.
9 Open the door as few times as possible. Think
about what you need before you open the door.
Get everything out at one time. Keep food
organized so you won’t have to search for what
you want. Close door as soon as food is
removed.
l Go ahead and fill up the refrigerator, but don’t
overcrowd it so air movement is blocked.
l It is a waste of electricity to set the refrigerator
and freezer to temperatures colder than they
need to be. If ice cream is firm in the freezer
and drinks are as cold as your family likes
them, that’s cold enough.
l Make sure your refrigerator is not next to a heat
source such as a range, water heater, furnace,
radiator or in direct sunlight.
13

Caring For Your Refrigerator
In This Section
Page Page
Cleaning your refrigerator ...............................14 Power interruptions .......................................16
Vacation and moving care ...............................I 6
Your refrigerator is built to give you many years of dependable service. However, there are a few things
you can do to help extend its product life. This section will tell you how to clean your refrigerator and
what to do when going on vacation, moving or during a power outage.
Cleaning your refrigerator
Both the refrigerator and freezer sections defrost
automatically. But both should be cleaned about
once a month to help prevent odors from building
up. Spills should be wiped up right away.
To clean your refrigerator, turn the Refrigerator
Control to OFF, unplug it, take out all removable
parts and clean the refrigerator according to the
following directions.
Personal Injury Hazard
Refrigeration system tubes are located near
the defrost pan and can become hot. Clean
defrost pan carefully.
I Failure to do so could result in personal I
1 injury.
PART WHAT TO USE HOW TO CLEAN
Removable parts Sponge or cloth with mild
l Hand wash, rinse and dry thoroughly.
(shelves, crisper, etc.) detergent and warm water
Outside Sponge, cloth or paper towel l Wash outside of cabinet. Do not use
with mild detergent, warm abrasive or harsh cleaners.
water and an appliance wax
(or good auto paste wax)
l Rinse and dry thoroughly.
l Wax painted metal surfaces at least
twice a year. Apply wax with a clean,
soft cloth. Waxing painted metal
surfaces provides rust protection.
Do not wax plastic parts.
Inside walls Sponge, soft cloth or paper
(freezer should be towel with baking soda or
allowed to warm up mild detergent and warm
so cloth won’t stick) water
l Wash with mixture of warm water and
- mild detergent, or
- baking soda (2 tablespoons [26 g]
to 1 quart [.95 L] of water).
l Rinse and dry thoroughly.
Door liners and
gaskets Sponge, soft cloth or paper
towel with mild detergent
and warm water
l Wash, rinse and dry thoroughly.
DO NOT USE cleaning waxes,
concentrated detergents, bleaches or
cleaners containing petroleum on
plastic parts.
Plastic parts
(covers and panels) Soft, clean sponge or soft,
clean cloth with mild
detergent and warm water
l Wash, rinse and dry thoroughly.
DO NOT USE paper towels, window
sprays, scouring cleansers or
flammable fluids. These can scratch
or damage material. See “Important
Safety Instructions” on page 3.

PART
Defrost pan
WHAT TO USE
Sponge or cloth with
mild detergent and
warm water
HOW TO CLEAN
. Remove base grille. (See page 12.)
. To remove defrost pan, lift pan over wire brace
(remove tape; if any).
. Wash, rinse and dry thoroughly.
. Replace with notched corner to the rear. Push it
in all the way.
. Make sure defrost pan drain tube is pointing
into pan.
. Replace base grille.
Condenser coils Vacuum cleaner with
extended narrow
attachment
. Remove base grille.
. Vacuum coils when dusty or dirty. Coils may
need to be cleaned as often as every other
month.
. Replace base grille.
Floor under
refrigerator Floor cleaners . Roll refrigerator out only as far as the water
supply line allows.
0 Clean floor.
. Roll refrigerator back into place.
. Check to see if the refrigerator is level.
Vacation and moving care
Long vacations
Remove all the food if you are going for a month
or more. If your refrigerator is equipped with an
automatic ice maker, turn off the water supply to
the ice maker at least one day ahead. When the
last load of ice drops, turn off the ice maker.
Make sure all ice is dispensed out of mechanism.
Unplug the refrigerator. Clean it, rinse well and
dry. Tape rubber or wood blocks to the tops of
both doors to prop them open far enough for air
to get in. This will keep odor and mold from
building up.
Personal Injury Hazard
Do not allow children to climb on, play near
or climb inside the refrigerator when the
doors are blocked open.
They may become injured or trapped.
To restart refrigerator, see “Using Your Refrigera-
tor” on page 7.
Short vacations
No need to shut off the refrigerator if you will be
away for less than four weeks. Use up perish-
ables; freeze other items. If you have an
automatic ice maker:
1. Turn off your ice maker by raising signal
arm.
2. Shut off the water supply to the ice maker.
3. Empty the ice bin.
Moving
If your refrigerator is equipped with an auto-
matic ice maker, shut off the ice maker water
supply at least a day ahead. Disconnect the
water line. After the last load of ice drops, lift
the signal arm to turn off the ice maker.
Remove all food. Pack frozen food in dry ice.
Unplug the refrigerator and clean it thoroughly.
Take out all removable parts. Wrap all parts
well and tape them together so they don’t shift
and rattle. Screw in the leveling legs; tape the
doors shut; and tape the electric cord to the
cabinet.
When you get to your new home, put every-
thing back and refer to page 5. Also, if you
have an automatic ice maker, remember to
reconnect the water supply line.

Power interruptions
If electricity goes off, call the power company.
Ask how long power will be off.
1. If service is to be interrupted 24 hours or less,
keep both doors closed. This will help foods
stay frozen.
2. If service is to be interrupted longer than
24 hours:
(a) Remove all frozen food and store in a
3. A full freezer will stay cold longer than a partly
filled one. A freezer full of meat will stay cold
longer than a freezer full of baked goods. If
food contains ice crystals, it may be safely
refrozen, although the quality and flavor may
be affected. If the condition of the food is poor
or if you feel it is unsafe, dispose of it.
Questions 1
frozen food locker.
OR
(b) Place 7% Ibs. (3.4 kg) of dry ice in freezer.
This will keep food frozen for 2 to 4 days.
Wear gloves to protect your hands from dry
ice burns.
OR
Call our Consumer Assistance Center telephone
number, l-800-253-1 301, from anywhere in the
U.S.A.
(c) If neither a food locker or dry ice is avail-
able, use or can perishable food at once.
Food Storage Guide
In This Section
Page Page
Storing fresh food ............................................ 16 Storing frozen food ........................................ I 7
There is a correct way to package and store refrigerated or frozen food. To keep food fresher, longer,
take the time to study these recommended steps.
Food placed inthe refrigerator should be
1Storing fresh food
wrapped or stored in air and moisture proof
material. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check code date to ensure freshness.
Leafy vegetables
Wash, let dry and store in refrigerator in plastic
bags or crisper. Do not wash or hull berries until
Fruit
they are ready to use. Sort and keep berries in
their store container in a crisper, or store in a
loosely closed paper bag on .a refrigerator shelf.
Remove store wrapping and trim or tear off
bruised and discolored areas. Wash in cold water
and drain. Place in plastic bag or plastic con-
tainer and store in crisper.
Vegetables with skins
(carrots, peppers)
Store in crisper, plastic bags or plastic container.
Ews
Store without washing in the original carton on
interior shelf.
Milk
Wipe milk cartons. For best storage, place milk
on interior shelf.
16

Butter or margarine
Keep opened butter in covered dish or closed
compartment. When storing an extra supply,
wrap in freezer packaging and freeze.
Cheese
Store in the original wrapping until you are ready
to use it. Once opened, rewrap tightly in plastic
wrap or aluminum foil.
Leftovers
Cover leftovers with plastic wrap or aluminum foil.
Plastic containers with tight lids can also be used.
Meat
Most meat can be stored in original wrapping as
long as it is air and moisture proof. Rewrap if
necessary. See the following chart for storage
times.
TYPE
Chicken --
Ground beef
Steaks and roasts
* If meat is to be stored longer than the times
given, follow the directions for freezing.
NOTE: Fresh fish and shellfish should be used
the same day as purchased.
Storing frozen food
The freezer section is designed for storage of
commercially frozen food and for freezlng food at
home. For further information about preparing
food for freezing, contact your local Cooperative
Extension Service or check a freezer guide or a
reliable cookbook.
Packaging
The secret of successful freezing is in the
packaging. The way you close and seal the
package must not allow air or moisture in or out.
Packaging done in any other way could cause
food odor and taste transfer throughout the
refrigerator and drying of frozen food.
Packaging recommended for use:
l Rigid plastic containers with tight-fitting lids
l Straight-sided canning/freezing tars
l Heavy-duty aluminum foil
l Plastic-coated paper
l Non-permeable plastic wraps (made from a
Saran film)
Follow package or container instructions for
proper freezing methods.
Do not use:
l Bread wrappers
l Non-polyethylene plastic containers
l Containers without tight lids
* Waxed paper
l Waxed-coated freezer wrap
l Thin, semi-permeable wrap
The use of these wrappings could cause food
odor, taste transfer and drying of frozen food.
Freezing
Do not expect your freezer to quick-freeze any
large quantity of food. Put no more unfrozen food
into the freezer than will freeze within 24 hours.
(No more than 2 to 3 pounds of food per cubic
foot of freezer space.) Leave enough space for
air to circulate around packages. Be careful to
leave enough room at the front so the door can
close tightly.
Storage times will vary according to the quality
of the food, the type of packaging or wrap used
(airtight and moisture-proof) and the storage
temperature (which should be 0°F [-17.8%]).
17

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase or installation date. (See page 2.) This information will help
us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE SOLUTION
Your refrigerator The power supply cord is not Firmly plug power cord into a live circuit
will not operate plugged into a live circuit with with proper voltage. (See page 5.)
proper voltage.
A household fuse has blown or Replace household fuse or reset circuit
circuit breaker tripped. breaker.
The Temperature Control is not Set Temperature Control to a numbered
set correctly. setting. (See page 7.)
Unfamiliar There is something on top of or Remove item from on top of or behind
sounds or a behind the refrigerator. the refrigerator.
rattling/jingling The sounds are normal.
noise New features on your new refrigerator
make new sounds. (See “Understanding
the sounds you may hear” on page 13.)
There is water in This is normal in hot, muggy Make sure the refrigerator is level so the
the defrost pan weather. The pan may even be pan does not overflow.
half full.
The lights do
not work
The optional ice
maker will not
operate
A household fuse has blown or
circuit breaker tripped.
The power supply cord is not
plugged into a live circuit with
proper voltage.
The bulb is burned out.
The freezer has not had
enough time to get cold.
The signal arm is in the OFF
(up) position.
The water valve is turned off,
Water is not getting to the ice
maker.
Replace household fuse or reset circuit
breaker.
Firmly plug power cord into a live circuit
with proper voltage. (See page 5.)
Replace bulb. (See page 12.)
Allow the freezer time to get cold-this
could take overnight.
Push signal arm down to the ON
position. (See page 11.)
Turn the water valve on.
Check the water line for clogs or leaks.
The motor
seems to run
too much
The condenser coils are dirty.
It is hot outside or in the room.
Thedoorhasbeenopened
frequently.
A large amount of food has
been put in at one time.
Clean the coils (See page 15.)
On hot days, or if the room is too warm,
the motor naturally runs longer.
Open the door as few times as possible.
The motor will run longer in order to cool
down the interior when food is added.
18

Remember:
Motor running time depends on different things:
number of door openings, amount of food stored,
temperature of the room, setting of controls, etc.
Your new refrigerator may be larger than your
old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food
compartment. All this means better refrigeration
and may require more running time than your old
one.
2. If you need assistance ...
Call Whirlpool Consumer Assistance Center
telephone number. Dial toll-free from any-
where in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service ...
Whirlpool has a nationwide
network of authorized
WhirlpoolSM service compa-
nies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory Yellow
Pages under:
‘APPLIANCE-HOUSEHOLD- . WASHING MACHINES &
MAJOR, SERVICE 8 REPAIR DRYERS, SERVICE 8 REPAIR
-See: WhIrlpool Appliances or See- Whfrlpool P.ppkmces or
Authmzed WhIrlpool Service Authmzed Whirlpool Serwce
(Example- XYZ Serwce Co ) (Example XYZ Servce Co.)
4. If you need FSP@ replace-
ment parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they
are made to the same exacting specifications
used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.
5. If you are not satisfied with
how the problem was
solved ...
l Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
l Contact MACAP only when the dealer, autho-
rized servicer and Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.