If you need service or
assistance, we suggest you
follow these four steps:
1. Before calling for assistance...
Performance problems ofter, result from little things
you can find and fix yourself wthout tools of any krnd
If your refrigerator will not operate:
l
Is the electric cord plugged in7
l
Is a fuse blown or a crrcurt breaker ?rlppeaq
l
Is the Temperature Control tbr:-za c?N”
If there is a rattling or jingling noise, or other
unfamiliar sounds:
l
lssomethrng on top or behrntl the refrrgerator mak
lng Gorse when the refrigerator ISrunnrngv
l
New features or) your new refrigerator make new
sounds You may be hearing a/r flowng from the
fans trmer clrcks for the defrosting cycle, defrost
water drarnrng Into the defrost par
It your ice maker will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator, this might take overnrght
l
Is the sIgnal arm ON tn the down posItron
l
Is the water valve turned on’) Is water getting to the
Ice maker?
If there is water in the defrost pan:
l
In hot, muggy weather, this ISnormal The pan car
even be half full Make sure the refrigerator ISlevel
so the pan doesn t overflow
If the light doesn’t work:
l
Check fuses and crrcurt breakers Make sure
its
plugged
in
If a bulb is burned out:
l
See rnstructions for changing light bulbs or page
5 Use appliance bulbs only
If the motor seems to run too much:
l
Is the condenser, behrnd the base grille. free of
dust and lint?
l
On hot days, or :f the room IS sworn- the motor
naturally runs longer
l
If the door has been opened a lot or if a large
amount of food has been put in the motor
will
run
longer to cool down the interror
Remember:
Motor running tmme depends on dlf
ferent things number of door openings amount of
food stored, temperature of +t’e room setting of the
controls
And vour new refrigerator may be larger thor:
your old one so it has more space to be cooled mt
also has a regular freezer rnsread of
G
frozen food
compartment All thus means better refrigeration and
may require more running time thar vour old one
2. If you need assistance. ...
Call Whirlpool COOL-LINE service assis-
tance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . (800) 2531301
Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . , . . . . . (800) 253-l 121
and talk with one of our trained Consultants The
Consultant can Instruct you In /how to obtain satisfac
tory operation from your appliance or if service
is
necessary recommend a a~Jallflen service com-
oany in your area
3. If you need service’% ...
Whrrlpool has a na
tionwrde network of
franchrsed TECH-CARE
Service Companies
TECH-CARE service
1
technrcrans are trained
to fulfill the product
warranty and provrde
after-warranty servrce,
1 FRANCH’SED SERVKE 1 anywhere in the United
States To locate
TECH-CARE service in your area, call our COOL-LINE
servrce assrstance telephone number (see Step 2] or
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR-SERVICE 8 REPAlR MAJOR-REPAIRING 8 PARTS
4. If you have a problem. ...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to
Mr Guy Turner, Vice President
Whirlpool Corporatron
AdmInistrative Center
2000 US-33 North
Benton Harbor, Ml 49022
if you must call or write, please provide model
number, serial number, date of purchase, and a
complete descrrptron of the problem This rnformo-
t/on IS needed In order to better respond to your
request for assistance
0
FSP u