Whitfield Profile 20 FS-2 User manual

INSTALLATION AND OPERATION
MANUAL
FREE-STANDING
AND INSERT
PELLET-FIRED STOVES
P/N 775,023M, Rev. E, 09/2006
RETAIN THESE
INSTRUCTIONS
FOR FUTURE
REFERENCE
These appliances must be properly installed and operated in order to prevent the pos-
sibility of a house fire. Please read this entire installation and operation manual before
installing and using your pellet stove. Failure to follow these instructions could result
in property damage, bodily injury or even death. Contact your local building or fire offi-
cials to obtain a permit and information on any installation requirements and inspection
requirements in your area.
Insert Model
Profile 30 INS-2
Free-Standing Model
Profile®20 FS-2 Free-Standing Model
Profile 30 FS-2

2
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READ THIS MANUAL IN ITS
ENTIRETY AND UNDERSTAND
THESE RULES TO FOLLOW FOR
SAFETY.
WARNING
Do not attempt to alter or modify
the construction of the appli-
ance or its components. Any
modification or alteration may
void the warranty, certification
and listings of this unit.
CAUTION
Read this manual thoroughly
before starting installation. For
your safety, follow the installa-
tion,operationandmaintenance
instructions exactly without
deviation.Failuretofollowthese
instructions may result in a pos-
sible fire hazard and will void
the warranty. If this appliance is
not properly installed, a house
fire may result. Contact local
building or fire officials about
requirements and installation
inspection in your area.
WARNING
Improper installation, adjust-
ment, alteration, service or
maintenance can cause injury
or property damage. Refer to
this manual. For assistance or
additional information consult
a qualified installer, service
agency or the gas supplier.
1. DO NOT CONNECT THIS UNIT TO
A CHIMNEY FLUE CONNECTED TO
ANOTHER APPLIANCE.
2. Do not connect this appliance to air
ducts or any air distribution system.
3. Do not install a flue damper in the
exhaust venting system of this appli-
ance.
4. Do not use class B venting intended for
gasappliancesasachimneyorconnec-
tor pipe on a pellet-fired appliance.
5.The minimum clearances must
be maintained for all combustible
surfaces and materials including;
furniture, carpet, drapes, clothing,
wood, papers, etc. Do not store fire-
woodwithin this clearancespace(see
Clearances on Pages 6 and 7).
6. INSTALLATION DISCLAIMER - This
stove’sexhaustsystemworkswithnega-
tive combustion chamber pressure and
a slightly positive chimney pressure.
Therefore, it is imperative that the
exhaust system be gas-tight (air-tight)
and installed correctly. Since Lennox
Hearth Products has no control over
the installation of your stove, Lennox
Hearth Products grants no warranty,
implied or stated for the installation or
maintenanceofyourstove,andassumes
no responsibility for any consequential
damage(s).
7. Burning any kind of fuel consumes
oxygen. If outside air is not ducted to
the appliance, ensure that there is an
adequate source of fresh air available
to the room where the appliance is
installed.
8. The appliance will not operate using
natural draft, nor without a power
source for the blower and fuel feeding
systems.
9. Never use gasoline, gasoline-type
lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or
“freshen up” a fire in this heater. Keep
allsuchliquidswellawayfromtheheater
while it is in use.
10.CONTINUOUS OPERATION: When oper-
ated correctly, this appliance cannot be
overfired. Continuous operation at a
maximum burn can, however, shorten
the life of the electrical components
(blowers, motors, and electronic con-
trols),andisnot recommended.Typical
approved operation would include run-
ning at the low to mid range setting with
occasional running on the maximum
setting during the coldest periods of the
winter.Theblowerspeedcontrolshould
be turned to high when operating the
stove on the high heat setting.
11.C AUTION: NEVER PUT FINGERS
NEAR AUGER. Pellet fuel is fed to the
UltraGrate™ by a screw auger. This
auger is driven by a high torque motor.
The auger is capable of doing serious
harm to fingers. Keep pellets in the
hopper at all times and keep fingers
away from auger. The auger can start
andstopautomaticallyatanytimewhile
the stove is running.
12. CAUTION: HOT WHILE IN OPERATION.
An appliance hot enough to warm
your home can severely burn anyone
touching it.
Keep children, clothing and furniture
away. Contact may cause skin burns.
Do not let children touch the appliance.
Train them to stay a safe distance from
the unit.
13.APPROVED FUEL: This appliance is
designedspecificallyfor use only with
pelletized wood fuels only. With its
advanced UltraGrate technology, this
appliance is designed and approved
for the burning of wood residue pel-
lets with up to 3% ash content. This
appliance is NOT approved to burn
cardboard,nuthulls,cherrypits,corn,
etc. regardless if it is in pellet form.
Failure to comply with this restric-
tion will void all warranties and the
safety listing of the stove. Consult
with your authorized Lennox Hearth
Products dealer for more information
on approved pellet fuels.
14.FLY ASH BUILD-UP: For all wood pellet
fuel-burning heaters, the combustion
gases will contain small particles of fly
ash.Thiswillvaryduetotheashcontent
of the fuel being burned. Over time,
the fly ash will collect in the exhaust
venting system and restrict the flow
of the flue gases. The exhaust venting
system should be inspected regularly
and cleaned as necessary.
15.SOOTFORMATION: Incompletecombus-
tion,suchasoccursduringstartup,shut-
down,orincorrectoperationoftheroom
heater will lead to some soot formation
whichwill collect in the exhaust venting
system.Aprecautionaryinspectionona
regular basis is advisable to determine
the necessity of cleaning. The exhaust
venting system should be inspected
regularly and cleaned as necessary.
16.DISPOSING OF ASHES: Any ashes
removed from the pellet stove must be
deposited in a metal container with a
tight-fitting lid. The closed container of
ashesshouldbeplacedonanoncombus-
tible floor or on the ground, well away
fromall combustible materials,outside
of the dwelling pending final disposal.
If the ashes are disposed of by burial
in soil or otherwise locally dispersed,
they should be retained in the closed
container until all cinders have been
thoroughly cooled.
17.These appliances are designed as
supplemental heaters. Therefore, it
is advisable to have an alternate heat
source when installed in a dwelling.
18.SAVE THESE INSTRUCTIONS.
19.See thelistinglabelontheappliance(or
see Safety / Listing Labels on Pages 42
and 43).
IMPORTANT SAFETY AND
WARNIING INFORMATION

3
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
LISTING / TESTING
USING THIS MANUAL
Please read and carefully follow all of the
instructions found in this manual. Please pay
special attention to the safety instructions
provided in thismanual. The homeowner’s Care
and Operation Instructions included here will
assure you have many years of dependable and
enjoyable service from your appliance.
PRODUCT IS SUBJECT TO CHANGE
WITHOUT NOTICE
TABLE OF CONTENTS
Important Safety Information ........Page 2
Packaging List................................Page 3
Testing / Listing, EPA .....................Page 3
Using this Manual ..........................Page 3
Planning Your Installation ..............Page 4
Selecting a Location.......................Page 4
Floor Protection .............................Page 4
Fireplace Warning Label.................Page 7
Clearances .....................................Page 6
Manufactured Home Installation ...Page 8
Installation ....................................Page 8
Venting Requirements....................Page 10
Care and Operation ........................Page 19
Fuel ................................................Page 22
Routine Maintenance .....................Page 22
Specifications.................................Page 29
Component Definitions ..................Page 32
Wiring Diagram..............................Page 32
Troubleshooting .............................Page 33
Replacement Parts List & Diagrams ..Page 35
Optional Accessories......................Page 41
Safety / Listing Label & EPA Label .Page 42
Installation Tips..............................Page 44
Simple Operating Instructions .......Page 45
Ownership Records........................Page 46
This installation andoperation manual will help
you obtain a safe, efficient, dependable instal-
lation for your appliance and vent system.
PLEASE READ AND UNDERSTAND
THESE INSTRUCTIONS BEFORE
BEGINNING YOUR INSTALLATION
The assembled pellet stove and fireplace
insert models Profile®20 FS-2, Profile 30
FS-2 and Profile 30 INS-2 are packaged with
an accessory package which contains the
following:
One - Installation and operation instructions
manual
One - Warranty
One - Power cord
One - Control board – Profile 30 INS-2
only
One - Screw, #8 x 1/2” TEK (for mounting
control board) – Profile 30 INS-2
only
One - Grate scraper
One - Lower trim
One - Wall thermostat w/ 20 foot roll of wire
One - Allen Wrench
Eleven - Screws, #8 (for hopper cover on insert
only)
One - Brush, Heat exchange tube – Profile
30 Series only
Two - Leveling bolts, 1/4-20 x 3” – Insert
only
One - Fireplace Warning Label (insert only,
see Page 7)
Surround Kit (For Profile 30 INS-2 Only)
(Purchased separately, see Page 41)
Kit is packaged with:
One - Top surround panel
One - Left surround panel
One - Right surround panel with door
One - Left side trim
One - Right side trim
One - Top trim
Two - Corner keys (“L” shaped brackets)
Listing: The listing laboratory is ITS (Intertek
Testing Services) and the listing mark is
Warnock Hersey.
Testing: In accordance with the specifications
and procedures listed in UL 1482 / ULC S627
and ASTM E1509 for solid fuel room heater,
this appliance has been independently tested
to UL, ULC and CSA standards. UL 1482 / ULC
S627 states requirements for installations as
a free-standing room heater, hearth insert for
masonry fireplaces listed to UBC 37 or ULC
S628,orfactory built(zeroclearance) fireplaces
listed to UL 127 or ULC S610. The safety / listing
label is located on an inside hopper surface of
the pellet stove. Please read this safety label
carefully. It contains important information
about installation and operation of this appli-
ance. This appliance is tested and listed for
residential installation according to current
national and local building codes as:
• A Free-Standing Room Heater – FS
• A (Fireplace) Insert Room Heater – INS
• A Manufactured Home Heater – FS & INS
EPA (Environmental Protection Agency)
Status: EPA Exempt - Pellet appliances that
are designed with the combustion air supply
exceeding the 35 to 1 (by weight) ratio are
exempt from EPA regulations and are “non-
affected facilities.”
CONGRATULATIONS!
When you purchased your new pellet stove, you joined the ranks of thousands of individuals whose
answer to their home heating needs, aesthetics, efficiency and our environment. We extend our
continued support to help you achieve the maximum benefit and enjoyment available from your
new pellet stove.
It is our goal at Lennox Hearth Products to provide you, our valued customer, with an appliance
that will ensure you years of trouble free warmth and pleasure.
Thank you for selecting a Whitfield®stove as the answer to your home heating needs.
PACKAGING LIST

4NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
PLANNING YOUR INSTALLATION
SELECTING A LOCATION
The design of your home and where you place
your stove will determine its value as a source
of heat. This type ofappliance depends primarily
on air circulation (convection) to disperse its
heat, and therefore, a central location is often
best. There are other practical considerations,
which must be considered before a final selec-
tion of locations is made.
• Existing Chimneys
• Pellet Fuel Storage
• Aesthetic Considerations
• Roof Design (rafter locations and roof
pitch)
• Room Traffic
• Proximity to Combustibles
• Electrical Wiring
The installation of these appliances will
require some research. Once your options are
determined, consult with your local building
department who will be able to give you the
necessary installation requirements for your
area (Is a building permit required? Rooms
where installation may not be allowed, etc.).
FLOOR PROTECTION
WARNING
Electricalgroundinginstructions:
This appliance is equipped with
a three-prong (grounding) plug
for your protection against shock
hazard and should be plugged
directly into a properly grounded
three-prong receptacle. Do not
cut or remove the grounding
prongfromthisplug. Donotroute
power cord under or in front of
appliance.
Questions To Ask Local Building Official
A correct installation is critical and imperative
for reducing fire hazards and perilous condi-
tions that can arise when wood pellet burn-
ing appliances are improperly installed. The
installer must follow all of the manufacturers’
instructions.
The installation of this appliance must conform
to local codes and applicable state and federal
requirements. Familiarity with these require-
ments before installation is essential.Important
considerations to discuss with local building
officials include:
1. Applicable codes (i.e. Uniform Mechanical
Code, State or Regional Codes).
Electrical codes:
In USA, NEC, ANSI / NFPA 70 – Latest Edi-
tion
In Canada, CSA C22.1 – Latest Edition
Power Supply Requirements – The power
cord must be plugged into a standard, 120
Volt, 60 Hz grounded electrical outlet. The
approximate power requirement is 362
Watts, and will peak up to 736 Watts for
approximately 6 minutes when the self-
igniter is operating (it will turn off 2 minutes
after flame detection). The power cord must
be routed to avoid contact with any of the
hot or sharp exterior surface areas of the
stove. When installed into a manufactured
home, the appliance must be electrically
grounded to the steel chassis (see Page 8,
Manufactured Home Requirements). These
requirementsmustbemetunlessotherwise
specified by state or local authorities.
2. Local amendments
3. Is a permit required - cost
You may wish to contact your insurance
company to ask if they require this.
4. If outside combustion air is required
5. Rooms where the installation is not
allowed
Smoke Detectors
Sincetherearealwaysseveral potential sources
of fire in any home, we recommend installing
smoke detectors. If possible, install the smoke
detector in a hallway adjacent to the room
(to reduce the possibility of occasional false
activation from the heat produced by these
appliances). Ifyourlocalcoderequires a smoke
detector be installed within the same room, you
must follow the requirements ofyour local code.
Check with your local building department for
requirements in your area.
Installation / Maintenance Standards
National Fire Protection Association – The
primary NFPA standard that refers to installa-
tion and maintenance of pellet appliances and
ventingisNFPA211 – LatestEdition: Chimneys,
Fireplaces, Vents, and Solid Fuel appliances.
Floor Protection - Profile®20 FS-2
This appliance requires noncombustible floor
protection. If the floor protection is to be stone,
tile, brick, etc., it must be mortared or grouted
to form a continuous non-combustible surface.
If a chimney connector extends horizontally
over the floor, the protection must cover the
floor under the connector and at least 2” to
either side.
A noncombustible floor protector must fully
cover the area beneath the appliance and extend
6” to the front, 6” to the sides, and up to 6” from
the back as illustrated in Figure 1.
Rear
Front
Floor
Protector
Up to * 6” (153 mm)
minimum
6”
(153 mm)
min.
6”
(153 mm)
min.
6” (153 mm)
min.
WARNING
Check all local building and
safety codes before installation.
The installation instructions and
appropriate code requirements
must be followed exactly and
withoutcompromise.Alterations
to the stove are not allowed.
Do not connect the stove to a
chimney system serving another
stove, appliance, or any air dis-
tribution duct. Failure to follow
these instructions will void the
manufacturers warranty.
CAUTION
Theseappliancesareveryheavy.
The use of a heavy duty escalara
(stair step hand truck) is recom-
mended for lifting the appli-
ance.
Figure 1 - Floor Protction, Freestanding
*Note: When installed at clearances less than
6”, the floor protection is only required to
extend to the wall.
Top View

5
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE 5
Floor Protection - Profile®30 FS-2
The floor protector must meet or exceed the minimum thermal require-
ments as defined on this page (see Floor Protection / Hearth Extension
Using Alternate Material As Floor Protector). If the floor protection is
to be stone, tile, brick, etc., it must be mortared or grouted to form a
continuous noncombustible surface. If a chimney connector extends
horizontally over the floor, protection must also cover the floor under
the connector and at least 2” (51 mm) to either side.
The floor protector must fully cover the area beneath the appliance and
extend 6” to the front, 6” to the sides, and 6” from the back as shown
in Figure 1 (Note: When installed at clearances less than 6”, the floor
protection is only required to extend to the wall).
Floor Protection / Hearth Extension Using Alternate Material As
Floor Protector - All Models
Note: Also see Floor Protection above for free-standing models and Hearth
Requirements, Page 7 for the fireplace insert model.
The hearth pad or alternate material used as a floor/hearth protector
must be constructed of a durable noncombustible material having an
equal or better thermal conductivity value (lower k value) of k = .84 BTU
/ IN FT2HR °F or a thermal resistance that equals or exceeds r = 1.19
HR °F FT2IN/BTU with a minimum thickness of 3/8”. With these values,
determine the minimum thickness of the alternate material required using
the formula(s) and the table shown here (see Table 1).
Note: Any noncombustible material having a minimum thickness of 3/8”
(10 mm) whose k value is less than .84 or whose r value is more than
1.19 is acceptable. If the alternate material used has a higher k value
or lower r value will require a greater thickness of the material used. In
some cases, if the k value is less or the r value higher, a thinner material
may be used.
Methods of determining floor protection equivalents:
To determine the thickness required for the alternate material when
either the "k" value or "r" value is known, use either the k formula or r
formula.
Example: If Micore 300 is to be used for the floor protection, how thick
must this material be?
kM= k value per inch of alternate material
rM= r value per inch of alternate material
TM= minimum thickness required for alternate material
TS = standard thickness of the alternate material
kL= k value per inch of listed material
rL= r value per inch of listed material
TL= minimum thickness of listed material
Note: An asterisk "*" indicates, it is a value taken from Table 1.
Using the k formula:
Minimum k-value (per Inch) of Specified min.
thickness of = alternate material (kM) x thickness
alternate k-value (per inch) of listed
material (TM) of listed material (kL) material (TL)
TM(inches) = kMx TL
*.84
TM(inches) = *.46 x .375"
*.84
.205 (inches)= .547 x .375"
Answer -The minimumrequired thicknessof theMicore 300is .205,"there-
fore round up to nearest standard thickness available which is 1/4."
Minimum r-value (per Inch) Specified min.
thickness of = of listed material x thickness
alternate r-value (per inch) of listed
material of alternate material material
TM(inches) = rLx TL
rM
TM(inches) = *1.19 x .375"
* 2.17
.205 (inches)= .548 x .375"
Answer -The minimum required thickness of the Micore 300 is.205," there-
fore round up to nearest standard thickness available which is 1/4."
Using the r formula:
Listed Material
k (per inch) r (per inch) Listed Min.Thickness
Listed Material .84
KL
1.19
rL
3/8" (.375")
TL
** Approved Alternate Materials for Floor/Hearth Protection
AlternativeMaterials Thermal Values MinimumThickness
(rounded to nearest 1/8 inch)
k (per inch)
KM
r (per inch)
rM
Min. Thickness
TM
Kaowool M Board .47 2.13 .21" (1/4")
Micore 160™
U.S. Gypsum
.35 2.86 .16" (1/8")
Micore 300™
U.S. Gypsum
.46 2.17 .21" (1/4")
Durock™ Cement Board
U.S. Gypsum
1.92 .52 .86" (7/8")
Hardibacker™ 1.95 .513 .87" (7/8")
Hardibacker 500™ 2.30 .435 1.03" (1")
Cultered Stone Hearth-
stone™
2.82 .355 1.26" (1-1/4")
Wonderboard 3.23 .31 1.44" (1-1/2")
Super Firetemp M
Johns-Manville
.61 1.64 .27" (1/4")
Super Firetemp L
Johns-Manville
.54 1.85 .24" (1/4")
Face brick 9.00 .111 4.02" (4")
Common brick 5.00 .20 2.23" (2-1/4")
Cement mortar 5.00 .20 2.23" (2-1/4")
Ceramic tile 12.5 .08 5.58" (5-5/8")
Marble ~11 ~.09 4.91" (4-7/8")
Table 1
** If the hearth extension material(s) that is intended to be used is NOT listed
on Table 1, the material can still be used if the material(s) is noncombustible.
However, the manufacturer of the material must provide either the listed k-value
per inch or r-value per inch with listed thickness so that the minimum thickness
required for the hearth can be calculated (per instructions on this page and/or
as specified in the NFI Certification Manuals).
Note: Also see NFI (National Fireplace Institute) Certification Manuals show-
ing other acceptable calculation methods and acceptable alternate materials
which can be used.

6NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
CLEARANCES - FREE-STANDING MODELS
Models: Profile®20 FS-2 and Profile 30 FS-2
Standardresidentialormanufactured home installation. These appliances
require the following minimum clearances to combustibles:
Figure 2 - Rear Wall or Alcove, Profile 20 FS-2 and Profile 30 FS-2
Combustible
Combustible
Combustible
Combustible
Combustible
Combustible
EB
Profile 20 FS-2 Horizontal Flue –
Directly Through Wall Interior Vertical Flue
A - Sidewall to unit 4” (102 mm) 4” (102 mm)
B - Backwall to unit * 2” (51 mm) 9” (229 mm)
C - Sidewall to unit Corner * 2” (51 mm) * 2” (51 mm)
D - Max. Depth of Alcove 24” (610 mm) 24” (610 mm)
E - Flue to Wall 3” (77 mm) 3” (77 mm)
Measured to fuel hopper lid in alcove.
Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”
(788 mm) x Maximum Depth 16” (406 mm)
Table 2 - Minimum Clearances To Combustibles
Profile 30 FS-2 Horizontal Flue –
Directly Through Wall Interior Vertical Flue
A - Sidewall to unit 6” (153 mm) 6” (153 mm)
B - Backwall to unit * 2” (51 mm) 9” (229 mm)
C - Sidewall to unit Corner * 2” (51 mm) * 2” (51 mm)
D - Max. Depth of Alcove 16” (407 mm) 16” (407 mm)
E - Flue to Wall 3” (77 mm) 3” (77 mm)
Measured to fuel hopper lid in alcove.
Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”
(788 mm) x Maximum Depth 16” (406 mm)
Table 3 - Minimum Clearances To Combustibles
Combustible
A
A
D
EC
C
EC
C
Figure 3 - Corner, Profile 20 FS-2
Figure 4 - Corner, Profile 30 FS-2
IMPORTANT
•Minimum clearances specified may not allow
for ease of operation and maintenance (please
take this in to account when planning the instal-
lation). If installed to the minimum clearances,
removal of the appliance may be necessary for
servicing.
•Recommended clearance zone from the front
of the appliance to combustibles is 4 feet mini-
mum.
•The certified back wall clearance as shown on the
listing label is 1” (see Safety / Listing Label) but
for proper hopper lid operation in corner and par-
allel installations a 2” clearance is required.

7
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
CLEARANCES AND HEARTH PROTECTION - INSERT
Masonry And Factory Built Fireplaces – Profile 30 INS-2
The model Profile 30 INS-2 is approved for installation into a solid fuel
burning fireplace, either a masonry fireplace (built to UBC 37 or ULC S628
standards) or an approved factory-built / zero clearance fireplace (built
to UL 127 or ULC S610 standards). See Pages 17 and 18 for additional
information on venting.
Minimum Fireplace Firebox Size
Height ...............................................20-1/8” (512 mm)
Width @ Front...................................32” (814 mm)
(extends back 1-1/2”)
Width @ back...................................24-5/8” (626 mm)
Depth ................................................17-3/4” (452 mm)
Recommended
clearance zone
from the front of
the appliance to
combustibles is 4
feet minimum.
Clean-Out
Tee
17-3/4”
24-5/8”
32”
Figure 6 - Fireplace Firebox Minimum Size, Insert
Profile 30-2 INS
(provided in accessory package)
Model Profile®30 INS-2
In the USA and Canada, the area below and directly in front of the Profile
30 INS-2 fireplace insert must be an approved fireplace hearth or protected
by a non-combustible hearth / floor protector with a minimum thickness
of 3/8” which has a thermal conductivity of k (per inch) = .84 or lower
value (better thermal protection) or resistance of r (per inch) = 1.19 or
higher value. See Floor Protection / Hearth Extension Using Alternate
Material As Floor Protector on Page 5 which explains minimum thermal
protection requirements.
The protected area must extend 6” to the front of the face of the Profile
30 INS-2.
Profile 30-2 INS
Top View
Trim
Side Wall
A
C
B
Figure 5 - Clearances, Insert
Profile 30 INS-2
A - Insert to side wall 6” (153 mm)
B - Insert to side trim 1” (26 mm)
C - Hearth extension 6” (153 mm)
D - Insert to mantel 18” (458 mm)
E - Insert to top trim 1” (26 mm)
Table 4 - Minimum Clearances To Combustibles
When installing the
Profile 30 INS-2 into a
factory built fireplace or
heatform, the air flow
within and around the
fireplace shall not be
altered by the installa-
tion of the insert (i.e.
DO NOT BLOCK louvers
or cooling air inlet or
outlet ports, circulating
air chambers in a steel
fireplace liner or metal heat circulator). The factory built firebox must
accept the insert without modification other than removing bolted or
screwed together pieces such as smoke shelf / deflectors, ash lips,
screen or door tracks and damper assemblies. Any fireplace compo-
nent, which is removed, must be retained so they can be reinstalled
to restore the fireplace to its original operating condition. The removal
of any part must not alter the integrity of the outer shell of the pre-
engineered fireplace cabinet in any way. A Warning Label (provided
with appliance) must be installed in the fireplace firebox so that it shall
be visible upon removal of the fireplace insert (Warning Label shown
in gray above). Use RTV high Temperature Silicone as an adhesive to
affix the warning label.
WARNING
THIS FIREPLACE HAS BEEN ALTERED TO
ACCOMMODATE A FIREPLACE INSERT AND
SHOULD BE INSPECTED BY A QUALIFIED
PERSON PRIOR TO RE-USE AS A
CONVENTIONAL FIREPLACE.
IF THIS FIREPLACE INSERT IS BEING
INSTALLED INTO A FACTORY BUILT FIREPLACE,
THIS LABEL MUST BE PERMANENTLY
ATTACHED TO THE FIREBOX OF THE
FACTORY BUILT FIREPLACE.
Top View
FIREPLACE WARNING LABEL
Hearth / Floor
Protection
Figure 7 - Mantel and Trim Clearances, Insert
Side View
Trim
Mantel
DE
Profile®30-2 INS

8NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Free-Standing Models – Profile 20 FS-2 and
Profile 30 FS-2
In addition to the standard installation instruc-
tions, the following instructions maybe required
by local, state or federal building codes:
• The stove must be permanently bolted to
the floor.
• An outside air inlet must be provided for
combustion and be unrestricted while unit
is in use. Use a galvanized or stainless steel
pipe for the duct (the outside air inlet on the
stove is 1-5/8” diameter).
• Stove must be permanently electrically
grounded to the steel chassis of the home.
The location selected for ground attach-
ment to the stove must be dedicated for
this purpose. Grounding must comply with
NFPA-70 standards, CSA C22.1 in Canada,
as well as any local codes.
• See Pages 10 through 16 for additional
information on venting requirements.
• Do not install appliance in a sleeping
room.
• The structural integrity of the manufactured
home floor, walls, ceiling and roof must be
maintained.
Manufactured HomeExhaustVentPipeInstal-
lation Guidelines
Use only “PL” pellet vent pipe listed to UL 641
and ULC S609. The pipe should extend at least
3 feet above the part of the roof through which
it passes. The top of the pipe should be at least
2 feet above the highest required elevation of
any part of the manufactured home within 10
feet of the pipe (see Page 12, Manufactured
Home Chimney Height Requirements).
If the exhaust vent exits the manufactured home
at a location other than the roof, and exits at
a point 7 feet or less above the ground level
on which the manufactured home is position
a guard or method of enclosing the pipe shall
be provided at the point of exit for a height of
up to 7 feet. The openings, if any, in this guard
shall not allow a 3/4” rod to pass through. A
1/2” rod could pass through but should not be
able to touch the pipe when inserted through
the opening a distance of 4 inches.
Chassis
Floor Bolt Floor
Protector
Figure 8 - Manufactured Homes
Removing Appliance From Pallet
1. After removing the packaging from the
stove, lift the hopper lid, and remove all
prepackaged items that were shipped in
the hopper. Next, open the stove door and
remove all prepackaged items.
2. Using a 7/16” socket or open end wrench,
remove the bolts which secure stove to
pallet.Theboltsare located on the underside
of the wooden pallet.
Remove the three bolts from
underneath the pallet.
Figure 9 - Removing from Pallet
Installation Check List
It is strongly recommended that you have an
authorized Lennox Hearth Products dealer
install your stove. If you install your stove
yourself, you should review your installation
plan with an authorized Lennox Hearth Prod-
ucts dealer.
Check list:
Check off each item as you proceed with the
installation process.
Read the ENTIRE stove installation section
first
Read the Insert or Free-Standing section
(whichever applies).
Determine the appropriate measurements
and locations for your installation.
Follow the installation directions in this
manual that are applicable to your model
of free-standing stove or fireplace insert.
Be sure to prefit all items before you install,
fasten, or set up the appliance perma-
nently.
Prior to lighting your appliance:
Review the safety precautions section.
Review the pellet FUEL section.
Review and follow the Operating Instruc-
tions.
Plugpowercord connector into correspond-
ing connector on the back of appliance (see
Figures 12 through 16 on Page 10 showing
connector locations).
Note: Profile 30 INS-2 – Route power cord
behind side surround panel.
After you have begun operation of your
appliance:
Review the routine cleaning / maintenance
information.
Enjoy the warmth from your new Lennox
Hearth Products pellet appliance!
It is important to level the appliance. When
installing the insert model, in some instal-
lations such as a recessed firebox floor (if
the existing fireplace floor is lower than the
hearth), install the 2 leveling bolts (1/4-20 x
3” long) into the threaded holes at the rear
base of the Profile 30 INS-2. Adjust bolts until
appliance is level.
MANUFACTURED HOME INSTALLATION
INSTALLATION
CAUTION
The fireplace in which the Profile
30INS-2istobeinstalledmustbe
thoroughly cleaned if it has been
used to burn wood or synthetic
logs. Have the chimney and all
inside surfaces of the fireplace
brushed and vacuumed so that
no soot, embers, or loose com-
bustion deposits can be drawn
into the heat circulation blower
and blown into the living area.
If any portion of the chimney
system shows signs of structural
ormechanicalweaknesses,such
as:cracks,leakyjoints,corroded
or warped surfaces, the faulty
portion must be repaired or
replaced prior to installing this
appliance.

9
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Figure 10 - Damper Adjustment, Free-Standing Models
Installing Surround Assembly -Profile®30 INS-2
(to be done after venting system is installed) This fireplace insert
requires surround panels (a set of metal panels that enclose the fireplace
opening when fitted together). There is also a trim assembly that frames
the surround assembly to give it an attractive finished appearance. Put
the surround assembly together according to the following instructions
(ref. Page 41).
1. Remove panels and trim brackets from package. Be careful not to
discard the “L” shaped trim brackets which are attached to the sur-
round wrapping.
2. Open the hopper lid of the insert so it is out of the way for when panels
are installed.
3. Install the control board onto the right side panel (with door) using
the TEK screw (#8 x 1/2”) provided.
4. Position the power cord so that it will be behind either the right or left
side surround panel when they are installed.
5. Install right side surround panel onto right side of the insert body by
sliding the 2 flanges on side of panel into corresponding slots on the
insert.
6. Connect the wiring harness from the insert into corresponding con-
nector on control board.
7. Locate damper rod on left side of the insert. Rotate angled arm of rod
so it is pointing down. Remove damper knob and set aside.
8. Install the left-hand panel onto the left side of the insert body by
sliding the 2 flanges on side of panel into corresponding slots on the
insert.
9. Reach behind left surround panel and rotate damper arm so that end
is inserted into the upper right hand slot of left surround panel (see
Figure 11).
10. Reinstall damper knob by threading it onto end of damper rod.
11. Set the top surround panel in place over the two side panels. Posi-
tion the 2 tabs on bottom of top surround panel so they slide into
corresponding clips on the insert. Connect the top surround panel to
the side panels by pressing pins from side panels into corresponding
holes on top panel.
12.Remove the surround trim from its packaging. Assemble it together
using the corner keys (“L” shaped brackets) provided. Slide assembled
trim over the top surround panel and slide it down over the side
panels.
13. Push the Profile 30 INS-2 back into place so the surround assembly
is flush with the face of the hearth.
Damper Location, Installation And Adjustment
Damper Air Control Handle - Models: Profile 20 FS-2 and Profile 30 FS-2
(located on right side panel on model Profile 20 FS-2 and on the left side
panel on Profile 30 FS-2)
Adjustment Procedure- Models: Profile 20 FS-2 and Profile 30 FS-2
Loosen setscrew on set collar (see Figure 10), then adjust in 1/4” incre-
ments until optimum combustion air flow is achieved. For less air push
in and for more air pull out. After adjustment, position set collar against
side panel and tighten setscrew.
Damper is factory set to a
gap as specified below.
1-5/8” -Profile 30 FS-2
2” -Profile 20 FS-2
To adjust, use a 3/32” allen
wrench (provided with stove)
to loosen set collar.
Damper Installation - Model: Profile 30 INS-2
Install damper rod knob as illustrated (see Figure 11)and explained on
this page (see Installing Surround Assembly – Profile 30 INS-2).
Adjustment Procedure - Model: Profile 30 INS-2
The damper knob should be positioned in the center of the oblong slot
for the average installation (see Figure 11). If more or less air is needed,
then adjust in 1/4” increments until optimum combustion air flow is
achieved (see Damper Adjustment Guidelines on Page 21).
Left
Surround
Panel
For less air, slide
damper knob to the right
(or) for more air, slide
knob to the left.
Damper Knob
More Air
Less Air
Figure 11 - Damper Adjustment, Inserts
Profile 30-2 INS
Hopper Cover Installation
Model: Profile 30 INS-2
Install the hopper cover over the hopper using the 11 screws provided
as follows:
1) Align the 11 slots on the hopper cover with the corresponding 11
holes on the back and sides of the hopper.
2) Loosely install the 11 screws through the slots into the corresponding
holes in hopper (screws are provided in the accessory package).
3) Position the hopper cover to the highest position that will allow for
proper fit into the fireplace opening, then tighten screws.

10 NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Thermostat Installation:
Note: Always Disconnect Power Before Per-
forming The Thermostat Installation.
A 24 volt wall thermostat and 20 feet of 18-gage
thermostat wire is included in the accessory
package. It is recommended thatthe thermostat
and thermostat wire be installed by an autho-
rized Lennox Hearth Products dealer.
Installation Steps:
1. Unplug stove power cord from the wall
outlet.
2. Locate the thermostat terminal block (see
Figures 12 through 16).
3. Loosen the two terminal screws on the
terminal block and remove the jumper.
4. Connectthetwowiresfromyour thermostat
to the terminals (one per terminal). Ensure
that the purple wires from the harness
remain connected to the terminal block
and tighten the terminal screws. Make
sure the wires are firmly connected to the
thermostat.
5. Plug in the stove andyou are ready tooperate
with your thermostat!
Note: See Wiring Diagram on Page 32.
IMPORTANT: IF THE WALL THERMOSTAT
PROVIDED IS NOT USED, THE JUMPER IS
REQUIRED FOR THE STOVE TO OPERATE.
Jumper
Leave jumper on, if
thermostat is NOT used
Remove jumper if Thermostat IS to be used
Terminal
Block
Thermostat wires
and purple wires
from wire harness
will connect to
these 2 terminals
Jumper
Leave jumper on, if
thermostat is NOT used
Jumper
Remove jumper if Thermostat IS to be used
Thermostat wires
and purple wires
from wire harness
will connect to
these 2 terminals
Terminal
Block
Jumper
Model: Profile 30 FS-2
Figure 12 - Terminal Block - Type A
Figure 13 - Terminal Block - Type B
Figure 14 - Terminal Block, Profile®20FS-2
It is recommended that only an authorized
dealer install your pellet stove. The specified
installation requirements must be followed to
ensure conformity with both the safety listing
of the appliance and local building codes. All
clearances,installationinstructions and precau-
tions specified by the vent manufacturer must
be followed.
Selecting a Location (Free-Standing Models)
Review the appliance clearance requirements
before installing the venting system (see Page
6). Position the appliance far enough away
fromwallstoallow adequate room for servicing.
Choose the appliance location with the least
amount of interference with the house framing,
plumbing, wiring, etc.
Preferred Vent Configuration
For the bestperformance, we recommend a vent
run design which runs vertically and terminates
abovetheroofline. This design will allow natural
draft to improve the flow of flue gases and will
aid in combustion and stove performance.
Type of Pipe
This stove requires type “PL” vent pipe (pellet
vent pipe, sometimes referred to as “L-Vent
pellet vent”), listed to UL 641 or ULC S609. Con-
nect the pellet vent pipe or the “tee” to the flue
collar using a minimum of three screws and seal
asspecifiedin“Pipe / Liner Joint Requirements”
on Page 11. Do not use class B gas chimney or
single wall chimney as a substitute.
Terminal Block
Terminal Block
Terminal Block
VENTING REQUIREMENTS
Figure 15 - Terminal Block, Profile 30 FS-2
Figure 16 - Terminal Block, Profile 30 INS-2

11
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Size of Pipe
These pellet appliances are approved for use
with the following vent sizes: 3” (75 mm)
standard, or 4” (100 mm), see Page 13 - for
determining correct size vent). When 4” pipe
is used: for horizontal vent installations use a
3” (75 mm) to 4” (100 mm) adapter - available
from vent manufacturer. For vertical installa-
tions use a 3” (75 mm) to 4” (100 mm) “tee”
- available from vent manufacturer.
Offsets
In every installation, a single or double clean-out
“tee” is recommended for every ninety-degree
offset (this tee will help collect ash residue and
will allow for routine cleaning without the need
to disconnect sections of pipe).
Note: Offsets and horizontal runs accumulate
fly ash and soot which reduces the exhaust flow
and performance of the stove.
• Total Offsets in venting system should not
exceed 270° total in direction change.
• Horizontal Runs - The maximum total
horizontal run must not exceed 10 feet
(3.1 meters).
• Horizontalrunofpiperequires 1/4” (7 mm)
rise per foot.
Pipe Clearances / Requirements
See pipe manufacturers instructions for instal-
lation of venting components and clearances.
Follow pipe manufacturers installation precau-
tions for passing pipe through a combustible
wall or ceiling (i.e. use an approved thimble).
Note: Pellet vent pipe requires 3” (75 mm)
clearancefromoutsideof pipe unless otherwise
specified by vent manufacturer - all diameters:
3”(75mm)and4”(100 mm). A support bracket
must be installed every 4 feet (1.2 m) of pellet
ventpipeon the exterior wall of the houseunless
otherwise specified by vent manufacturer.
Pipe / Liner Joint Requirements
All pipe joints must be secured with a minimum
of 3 screws. ALL horizontal joints must be
sealed gas-tight (air tight, sealed connection).
Use RTV high temperature silicone or Interam
to provide a complete seal at the flue collar
and on all joints.
Connection to Masonry Chimney through a
Wall (Free-Standing Models)
Be sure to verify the construction of a masonry
chimney, as it may have combustible fram-
ing.
Approved liner when relining Masonry or Fac-
tory Built Fireplaces is 2100HT (degree F.) liner
listed to UL 1777 or ULC S635.
Connection to an Existing Class A Chimney
(Free-Standing Models)
A chimney adapter can be used to make the
connection from 3” (75 mm) or 4” (100 mm)
pellet vent pipe (listed to UL 641 or ULC S609)
to existing UL chimney system. Verify with the
pipe manufacturer that your pipe brands will
interconnect.
Horizontal Vent Installations
On all horizontal vent installations (short,
horizontal runs with no vertical pipe); care
should be taken when choosing a location for
terminating the vent. It is not recommended
to directly vent the exhaust on the prevailing
wind side of the house. It is recommended that
when an appliance is vented directly through
a wall, a minimum of 8 feet (2.5 m) of vertical
pipe should be installed to create some natural
draft. This will reduce the possibility of smoke
or odor entering the dwelling during appliance
shutdown or loss of power.
Vent Termination
Do not terminate vent in an enclosed or
semienclosed area such as: carports, garage,
attic, crawl space, under a deck, porch, narrow
walkway, closely fenced area, or any location
that can build up a concentration of fumes such
as a stairwell, covered breezeway etc.
Vent surfaces can get hot enough to cause
burns if touched. Adults should supervise
children when they are in the area of a hot
stove. Non-combustible shielding or guards
may be required.
TerminationCap:The termination of theoutside
chimney of the pellet stove shall be located in
accordance with the following:
A. Higher than 3 feet (.92 meters) above any
forced air inlet (air conditioner, etc.) located
within 10 feet (3 meters).
B. Not less than 4 feet (1.2 meters) below, 4
feet (1.2 meters) horizontally from or 1 foot
(3.1meters)aboveany gravity air inlet (door,
window, etc.) which flue gases could reenter
the dwelling.
C. Not lessthan 2 feet (.6meters) from combus-
tiblematerialssuchas an adjacent buildings,
fences, protruding parts of the structure,
roof overhang, plants and shrubs, etc. and
not less than 7 feet (2.1 meters) above
grade when located adjacent to the public
sidewalks (access). The final termination of
the exhaust system must be configured so
that flue gases do not jeopardize the safety
of people passing by, overheat combustible
portions of nearby structures or enter the
dwelling.
D. Not less than 3 feet (.92 meters) below an
eave (maximum overhang of 3 feet (.92
meters) or any construction that projects
more than 2 inches (51 mm) from the plane
of the wall.
E. The distance from the bottom of termination
to grade is 12 inches (305 mm) minimum.
This is conditional upon plants and nature
of grade surface: Be careful to choose a
location for the vent termination which
does not expose people or shrubs to high
heat from the exhaust gases. The exhaust
gases are not hot enough to ignite grass,
plants and shrubs located in the vicinity of
the termination although they should be a
minimum of 3 feet (.92 meters) away. The
grade surface under the termination must
not be a lawn.
F. Since sparks may escape from the exhaust
pipe of any stove, use caution when
positioning the vent pipe. Refer to pipe
manufacturer’s instructions when installing
and terminating the exhaust. The vent pipe
should be horizontal and never run the pipe
in a downward direction (recommend a 1/4
inch [7 mm] rise per foot horizontal).
Notes:
• It is not recommended to terminate exhaust
vent on the prevailing wind side of the
house.
• It is not recommended using a termination
cap with a screen (fly ash can collect in a
screen resulting in blockage).

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
12
Figure 18 - Manufactured Home Chimney Height Requirements
Chimney Height Requirements - Site-Built Residential Home
The vent termination height required is - USA, 1-foot minimum; Canada, 3-feet minimum above the roof penetration point as illustrated below (Ref.
USA - National Standard, NFPA 211 and Canada National Standard CSA B365-01. Check with your local building official for additional requirements
for your area.
Figure 17 - Site-Built, Residential Home Chimney Height Requirements
Termination Cap Must Be
Listed To UL 641 or ULC S609
Termination height is measured
above the highest point where it
passes through the roof surface.
USA 1 Foot Minimum
CANADA 3 Feet Minimum
Chimney Height Requirements - Manufactured Homes
The chimney must extend 3 feet (.92 meters) above the level of roof penetration and a minimum of 2 feet (.61 meters) higher than any roof surface
within 10 feet (3 meters) (see below). Check with your local building officials for additional requirements for your area.
To pass inspection in nearly any jurisdiction, the chimney must meet both safety and exhaust flow requirements. The (3 feet by) 2 feet by 10 feet rule
applies to both masonry and factory built chimneys
* Ref. NFPA 211, Vents installed with a listed cap shall terminate in accordance with the terms of the cap’s listings.
Less than
10 Feet (3 m)
10 Feet
(3 m)
3 Feet (914 mm)
Minimum
2 Feet (610 mm) Min.
3 Feet
(914 mm)
Min.
m = meter
mm = millimeter
Requires A Listed
Termination Cap * Top Of Flue Must
Be 3 Feet Higher
Than Highest
Point Of Roof
Penetration
Top Of Flue Must Be 2
Feet Higher Than Any Part
Of Roof Within 10 Feet
Horizontal

13
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Determining Size Of Pipe To Install
To determine what diameter pipe to use in an installation (3” or 4”), first
find the “equivalent pipe length” using the following guidelines, then plot
this Figure and the altitude on the chart.
Fill out the installation chart, and calculate your total equivalent pipe
length. After you have the total equivalent pipe length, use the Pipe
Selection Chart below to determine if your installation requires 3” or 4”
exhaust pipe.
Installation Chart
4 Inch Diameter Only
3 or 4 Inch
Diameter
Altitude x 1000 Feet
Equivalent Pipe Length (Feet)
30
20
10
0
012345678910
Figure 19 - Pipe Selection Chart
A
B
C
D
E
F
G
H
Figure 20 - See Sample Installation Chart
A- 90 Degree Elbow
B- 1’ Horizontal Pipe
C- 45 Degree Elbow
D- Standoff Braces
E- 8’ Vertical Pipe
F- 2’ Horizontal Pipe
G- 90 Degree Tee
H- Wall Thimble
NOTE: All equivalent pipe styles
shown are standard for all free-
standing models.
Type of Pipe # of Elbows or
Feet of pipe Equivalent Feet Total Equivalent Feet
90° Elbows /
Tee (A & G) x 5 Feet (1.5 meters)
45° Elbows
(C) x 3 Feet (1 meters)
Horizontal
(B & F) x 1 foot (.3 meters)
Vertical(E) x .5 Feet
(.15 meters)
Table 5
Sample Installation Chart
Type of Pipe # of Elbows or
Feet of pipe Equivalent Feet Total Equivalent Feet
90° Elbows /
Tee (A & G) 2 x 5 Feet (1.5 meters) 10 Feet (3 meters)
45° Elbows
(C) 1 x 3 Feet (1 meter) 3 Feet (1 meters)
Horizontal
(B & F) 3 x 1 foot (.3 meters) 3 Feet (1 meter)
Vertical(E) 8 x .5 Feet
(.15 meters) 4 Feet (1.2 meters)
Table 6 - Sample Chart for Figure 16

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
14

15
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
3”(75mm)Minimum
clearance between
wall and pipe. If you
vent to the furthest
wall, the vent pipe
must maintain a 3”
clearance parallel to
the other wall.
Top View Illustration
Wall
Top View Illustration
Wall
2" Min.
2" Min.
Wall
3” (75 mm) Minimum
clearance between wall
and pipe. If you vent to
thefurthestwall,thevent
pipe must maintain a 3”
clearanceparallelto the
other wall.
Top View Illustration
Wall
2" Min.
2" Min.
6” / 152 mm
Minimum
Hearth Pad / Floor Protection
12” / 305 mm From
Ground or Other Surface
45 Degree
Elbow
2” / 51 mm
Minimum
12” (305 mm)
Minimum From
Outer Wall
Figure 22 - Corner Through the Wall, Profile 30 FS-2* Figure 23 - Corner Through the Wall, Profile 20 FS-2*
Figure 24 - Parallel Through the Wall, Profile 20 FS and Profile 30 FS
Wall
Outdoors
Standard Horizontal Installation Configurations
Profile®20 FS-2 and Profile 30 FS-2
* Note: Horizontal run of pipe requires 1/4” (7 mm) rise per foot.

16
Wall Straps
Required Every
4 feet Minimum
Standard Vertical Installation Configurations
Models: Profile®20 FS-2 and Profile 30 FS-2
These free-standing models may be connected to an existing flue or by
installing listed type “PL” vent pipe. If a liner is run all the way to the
top of the existing chimney, the existing flue should be sealed with a
steel plate. Start a vertical run with a Tee at the back of the stove. Other
options are illustrated below.
Preferred Installation – Vertical Vent Through the Roof
This venting configuration allows for the best stove performance. The
vertical pipe promotes natural draft and with the chimney inside the
dwelling, the flue gases stay warm, thus rising at a consistent rate.
Note: See Page 12 for Vent Termination Requirements
3”
Min.
Clean-
out
Tee
Flashing Listed Rain Cap
Extend Pipe to the Top
if Existing Chimney is
Corroded or Damaged
3”
Min.
Pipe Increaser
Existing
Chimney Pipe
Optional
Clean-Out
Access Door
Optional Complete
Liner and Listed
Termination Cap
Figure 25 - Exterior Vertical Vent
Figure 27 - Vertical Vent Into a Masonry Flue
Figure 26 - Vertical Vent Through the Roof
Figure 28 - Interior Vertical Vent into Class A Chimney

17
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Figure 29 - Direct Connection In A Masonry Fireplace
Standard Installation Configurations Into an Existing Fireplace
Model: Profile®30 INS-2
IMPORTANT - Make sure the chimney and firebox are clean and free of
soot and ashes before installation begins. Failure to do so may result in
the transfer of soot into the room by way of the room air blower.
(USA only) Venting Into an Masonry Fireplace
In the USA, as a minimum the vent connector from the insert flue outlet
must extend a minimum of 18” above the damper and the damper area
must be sealed to prevent dilution air from entering the chimney which
willaffectproperdrafting of appliance. InCanada,thisappliancerequires
a full reline when installing into a masonry fireplace.
This pellet insert may be installed into a masonry fireplace (built to UBC
37 or ULC S628 standards) as illustrated on this page. When installing
into a masonry chimney, in the USA it is recommended that the exhaust
vent be extended to the top of the chimney as shown on Page 18 (in
Canada, this is Required). However, in the USA, if the vent pipe does
not extend to the top of the chimney, the vent must extend a minimum
of 18” above the damper. You must seal the damper area so that the air /
exhaust in the chimney cannot communicate with the air in the fireplace
firebox (this is a positive flue connection. See the following instructions
for one method of sealing flue).
(USA and Canada) Direct Connection / Positive Flue Connection
See the following instructions for Approved Methods of Achieving a
Positive Flue Connection.
A qualified installer should evaluate the existing fireplace to determine
the best method for achieving a positive flue connection between the
vent pipe or liner and the existing fireplace chimney. The most common
method for achieving a positive flue connection in masonry fireplaces is
to secure a seal-off plate (i.e. 22-gage sheet steel) in the fireplace throat
using masonry screws. Other acceptable methods include packing non-
combustible material (i.e. rockwool) around the vent pipe or using a flue
adapter. Whatever “seal off” method is used must effectively seal the area
to prevent room air passage to the chimney cavity of the fireplace.
Optional
Access
Door
NOT ALLOWED IN CANADA
Positive Flue Connection into
a Masonry Fireplace without a
Full Reline
The Profile 30 INS-2 does not
require a full reline (in USA
only) when installing into a
masonry fireplace, however,
it is recommended to ensure
proper drafting of the appliance.
The vent connector from the
insert must extend a minimum
of 18” above the damper and
the damper area must be sealed
to prevent dilution air from
entering the chimney which
will affect proper drafting of
appliance
The vent pipe must extend a
minimum of 18” above the
damper. The chimney must not
be corroded or damaged in any
way for this type of installation
to be permitted.
A non-combustible seal is
required at the damper area
(to prevent dilution air from
entering the chimney). See
Positive Flue
Connection
Methods on
this page.
Clean-out
Tee
1” Min.
(25 mm)
to Trim
6” Min.
Floor
Protection
18” Min.
(457 mm)
to Mantel
Model: Profile 30 INS-2

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
18
IMPORTANT NOTES:
A flexible corrugated chimney liner has much greater resistance to
the flow of flue gases than does a rigid liner. For this reason we
recommend that a larger, 4” liner be used on vertical runs exceeding
15 feet or that rigid venting be used as illustrated on this page (see
Full Chimney Reline).
If a flexible corrugated chimney liner is used, it must be fully extended
to eliminate any sagging and to improve the exhaust flow.
Do not block opening at front of insert (below door).
Figure 30 - Full Chimney Reline
Full Chimney
Reline (required when
installing into a Factory
Built Fireplace)
Approved Liner for Factory Built
(ZC) Fireplaces and Masonry
Fireplaces is 2100HT (degree
F.) liner listed to UL 1777 or
ULC S635. The liner must be
securely attached to the insert
flue collar and the chimney top.
Positive Flue
Connection
Recommended
6”
Min.
Clean-Out
Tee
Listed Pellet
Vent Cap
Standard Installation Configurations Into an Existing Fireplace
Model: Profile®30 INS-2
IMPORTANT
Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Failure
to do so may result in the transfer of soot into the room by way of the room air blower.
U.S.A. – The insert may be
installed as a Direct Vent (hori-
zontal vent through the chimney
structure) in masonry fireplaces
if local codes will permit.
Canada – Installing an insert a s
a Direct-Vent is not allowed. The
fireplace chimney must be fully
relined from the insert outlet to
termination.
IN CANADA – Installing as a Horizontal
Vent is not allowed. The fireplace
chimney must be fully lined.
Horizontal Vent
(Direct Vent)
Figure 31 - Horizontal Direct Vent
Listed Pellet Vent
Termination Cap
Chase Cover
1 foot Section of PL
Vent (listed to UL 641
or ULC S609)
3” or 4” liner
(listed to UL 1777
or ULC S635)
Figure 32 - Existing Chimney Termaination
18” Min.
(457 mm)
to Mantel
1” Min.
(25 mm)
to Trim
Model: Profile 30 INS-2 Model: Profile 30 INS-2
18” Min.
(457 mm)
to Mantel
1” Min.
(25 mm)
to Trim
6”
Min.
Termination When
Connected to
Masonry Chimney
or Existing Class
A Chimney

19
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
Control Board Operation
StoveON/OFFButton– This button will turn your
stove on or off while in Manual or Automatic
mode (see Page 20 for details). The green
ON/OFF light at the top of control board will
indicate the ON/OFF status.
Heat Select Button – The heat select button
has three selection settings, Low, Medium and
High. Pressing the button will scroll the red
indicator lights from Low to High. The button
controls the pellet feed and combustion airflow
simultaneously. The control board is preset
to provide the optimum ratio of fuel and air at
each setting. Settings can be changed at any
time but will only take affect after the start-up
cycle is complete. Each press of the Heat Select
Button will increase the heat output, and will
scroll to the lowest setting after reaching the
maximum setting.
Blower Select Button – The blower select
button operates the room air blower. This will
change the flow of hot air into the room. Three
choices are available Low, Medium, and High.
When the blower select button is pressed the
yellow indicator light will scroll to Low, Medium,
or High.
When running your stove on high (controlled
with the heat select button), the control board
will not allow you to select the low blower speed.
This is a safety precaution to protect against
overheating. Blower settings can be changed
at any time, but will only take affect after the
start-up cycle is complete.
FaultMode – The control system automatically
monitors the flame using a photoeye. If the
appliance runs out of pellets the control board
automatically goes into a “fault” status. The
control board will initiate the shut down cycle
and safely shut down the appliance leaving it
in the “fault” mode. The ON/OFF indicator light
near the top of the control board will flash
rapidly when in this mode. After refilling the
hopper with pellets, press the ON/OFF button.
If a thermostat is not being used the stove will
go into the start-up cycle. If a thermostat is
being used the stove will go into the start-up
cycle if the thermostat is in the demand mode.
If the thermostat is in the stand-by mode when
the fault is cleared, the stove will remain in the
stand-by mode until it closes again.
Note: If the fuel feed trim or combustion air
trim needs to be adjusted, contact an authorized
Lennox Hearth Products Technician to calibrate
internal software. It is recommended that the
damper be used to fine-tune your stove to your
particularfuelandinstallation configuration (see
Damper Adjustment on Page 9 and Damper
Adjustment Guideline on Page 21).
Power LED
(fault when
flashing)
Heat LED
Blower
LED
Stove
ON/OFF
Button
(& start
button)
Heat
Select
Button
(Heat
output
control)
Blower
Select
Button
Proudly made in the USA
Calib.
Heat
Photoeye
P/N
Label
Location
Power
Select
Main
Harness
Fuse
Figure 33 - Control Board
Note:Thecontrolboard has an internal memory
which recalls the last setting prior to loss of
power. Because we individually check each
stove prior to packaging, one of the two sce-
narios will appear when you first plug in your
pellet appliance.
1).The Green LED at the top of the control
board will illuminate and the blowers will be
running. This is a standard cool down mode
andwilllastnolonger than five minutes. This
happens during testing when the stove is
turned off (which initiates cool down mode)
and then is unplugged.
2).The Green LED at the top will illuminate and
the red and yellowLED’s willilluminate on the
control board, indicating that theappliance is
intherunmode.This happens during testing
if the stove is unplugged without first turn-
ing the control board off (the control board
remembers its last setting, which was the
run mode).
If your appliance follows what is described in
number2,simplypress the ON/OFF button once
toturntheapplianceoff,this will initiate the cool
down mode. The appliance can be restarted at
any time during thecool down mode bypressing
the ON/OFF button once.
Flame Detection Sequence of Events - This is
what happens after flame has been detected.
• Happens within the Start-up Time Delay
sequence.
• 0 to 1 minute no fuel feed.
• Flame settles.
• Bed of embers built.
• 1 minute mark: Fuel Feed rate 20% for 4
minutes 15 seconds(1 second on/ 4 seconds
off).
• 2 minute mark: igniter turns OFF / room air
blower = panel setting.
• 5 minute 15 seconds mark: exhaust blower
= panel setting / LED indicator still active.
Start-up Time delay ends 14 minutes 15 sec-
onds after pushing the start button!
Figure 34 - Control Board (backside)
CARE AND OPERATION

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
20
Fuel Delivery Rate
The heat select button manages the fuel delivery rate by controlling the
amount of time the auger motor will run as follows:
Feed
Rate
Setting
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
Per Hour
Fuel Delivery
Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Low = 1 on/5.40 off 1.5 Lb.’s hr. 13,000 BTU/hr 37
Med.= 1 on/3.30 off 2.5 Lb.’s/hr. 21,000 BTU/hr 22
High = 1 on/1.75 off 3.8 Lb.’s/hr. 32,000 BTU/hr 15
Note: Maximum hopper capacity is 55 lb.’s
Table 7 - Fuel Delivery Rate, Profile®20 FS-2
Feed
Rate
Setting
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
Per Hour
Fuel Delivery
Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Low = 1 on/4.50 off 1.7 Lb.’s/hr 14,000 BTU/hr 41
Med.= 1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 27
High = 1 on/1.15 off 4.5 Lb.’s/hr 38,000 BTU/hr 16
Note: Maximum hopper capacity is 70 lb.’s
Table 8 - Fuel Delivery Rate, Profile 30 FS-2
Feed
Rate
Setting
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
Per Hour
Fuel Delivery
Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Low = 1 on/4.50 off 1.7 Lb.’s/hr 14,000 BTU/hr 30
Med.= 1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 20
High = 1 on/1.15 off 4.5 Lb.’s/hr 38,000 BTU/hr 11
Note: Maximum hopper capacity is 50 lb.’s
Table 9 - Fuel Delivery Rate, Profile 30 INS-2
* Feed rates are approximations only. Actual feed rate will vary
depending on size, quality and length of fuel used and variations
in line voltage.
Estimated heat input based on fuel value of 8400 BTU per lb. of
fuel.
Your pellet stove can be operated in either the manual or automatic mode.
The manual mode is used when operating without a thermostat. The auto-
matic mode is used when utilizing a wall thermostat. When utilizing the
thermostat capability the burn time can be extended dramatically depend-
ing on thermostat setting. Note: It is normal for some ash to build up on
the inner glass surface at the lower burn settings.
Initial Start-Up / Empty Hopper or Feed chute:
During an initial start-up, or in the case where the hopper has run out
of fuel, it will be necessary to prime the auger feed system. The control
board is set to deliver fuel for approximately 2-1/2 minutes during start-
up, which, with a fully primed auger, will provide the appropriate amount
of fuel for ignition.
When first starting your pellet appliance, it will be necessary to prime the
auger. To prime the auger you need to first fill the hopper with pellets,
and press the ON/OFF button on the control board. Wait approximately
2-1/2 minutes and turn the control board OFF and then back ON again.
Wait an additional 2-1/2 minutes (if necessary) and continue this process
until fuel begins to fall into the UltraGrate™. Remember, different brand
fuels feed at different rates.
Once fuel starts to enter the UltraGrate™, turn the stove OFF and then back
ON. The auger should now be primed and the stove should deliver enough
fuel for proper ignition. It may be necessary to follow these procedures
in the event that the hopper runs completely out of fuel.
Manual Operation:
Pressing the stove ON/OFF button initiates the start-up cycle. The green
ON/OFF light, near the top of the control board, will light up to indicate the
“on” status. The fan speeds and pellet feeds are fixed during this time to
provide appropriate ignition. The Fastfire™ igniter system will light the
pellets feeding to the UltraGrate™, after about 3 minutes. The start-up
cycle is in effect for approximately 2 minutes after flame is detected in
the UltraGrate™. A photoeye monitors the existence of flame. After the
start-up cycle your stove will be in the run mode. At this point the stove
will operate with the heat output (heat select button) and blower settings
(blower select button) selected. These settings can be selected either
during or after the start-up cycle. Pressing the stove ON/OFF button during
the run mode will initiate the shut down cycle. The ON/OFF indicator
light will turn off. The pellets will stop feeding and the blowers will run
at a fixed speed for approximately 10 minutes. At this point your stove
is safely shut down and can ONLY be restarted by pressing the stove
ON/OFF button again.
Automatic Operation:
Your stove is capable of running in an automatic mode with the use of
a wall thermostat.
For the thermostat to control the operation of the stove, the “ON” status
must be active on the stove’s ON/OFF button. The thermostat will establish
either a demand mode or a stand-by mode. The thermostat should be
set for the desired room temperature. If the room temperature drops
below the level on the thermostat the stove will automatically begin the
start-up cycle, as explained above in the Manual Operation section. Once
the start-up cycle is completed the stove will operate in whatever heat and
blower setting you have selected. For best operation under thermostat
control, the Medium or High settings recommended. When the desired
room temperature is reached the stove will automatically go into the shut
down cycle. The pellet feed will stop and the blowers will continue for
a controlled time allowing safe shut down of your stove. All lights will
remain on when the thermostat is open. The heat and blower settings can
be changed at any time, but only take affect during the run mode. When
the temperature in the room drops to the level set at the thermostat, the
stove will again begin the start-up cycle and resume automatic operation
in the demand mode.
Note: If the stove ON/OFF button is pressed while the thermostat is in the
standby mode the stove will not restart until the thermostat closes.