Whitfield Profile 20 FS User manual

INSTALLATION AND OPERATION
MANUAL
RETAIN THESE
INSTRUCTIONS
FOR FUTURE
REFERENCE
P/N 775023M, Rev. A, 01/02
FREESTANDING
AND INSERT
PELLET FIRED
STOVES
Freestanding Model
Profile 20 FS
Freestanding Model
Profile 30 FS
Insert Model
Profile 30 INS
PA E 1
CUS
These appliances must be properly installed and operated in order to prevent
the possibility of a house fire. Please read this entire owner's manual before
installing and using your pellet stove. Failure to follow these instructions could
result in property damage, bodily injury or even death. Contact your local
building or fire officials to obtain a permit and information on any installation
restrictions and inspection requirements in your area.

IMPORTANT WARNINGS
CAUTION: Read this manual thoroughly before starting installation. For your safety, follow the installation, op-
eration and maintenance instructions exactly without deviation. Failure to follow these instructions may result
in a possible fire hazard and will void the warranty. If this appliance is not properly installed, a house fire may
result. Contact local building or fire officials about restrictions and installation inspection in your area.
PAGE 2
1. DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE CONNECTED TO ANOTHER APPLIANCE.
2. Do not connect this appliance to air ducts or any air
distribution system.
3. Do not install a flue damper in the exhaust venting
system of this appliance.
4. Do not use class B venting intended for gas appli-
ances as a chimney or connector pipe on a pellet
fired appliance.
5. The minimum clearances must be maintained for all
combustible surfaces and materials including; furni-
ture, carpet, drapes, clothing, wood, papers, etc. Do
not store firewood within this clearance space.
6. INSTALLATION DISCLAIMER - This stoves exhaust
system works with negative combustion chamber
pressure and a slightly positive chimney pressure.
Therefore, it is imperative that the exhaust system be
gas tight and installed correctly. Since Lennox Hearth
Products has no control over the installation of your
stove, Lennox Hearth Products grants no warranty,
implied or stated for the installation or maintenance
of your stove, and assumes no responsibility for any
consequential damage(s).
7. Burning any kind of fuel consumes oxygen. If outside
air is not ducted to the appliance, ensure that there is
an adequate source of fresh air available to the room
where the appliance is installed.
8. This stove is not intended for use in commercial in-
stallations other than where the stove is being sold
without prior approval from Lennox Hearth Products.
9. The stove will not operate using natural draft, nor
without a power source for the blower and fuel feed-
ing systems.
10. Never use gasoline, gasoline-type lantern fuel, kero-
sene, charcoal lighter fluid, or similar liquids to start
or "freshen up" a fire in this heater. Keep all such liq-
uids well away from the heater while it is in use.
11. CONTINUOUS OPERATION: When operated cor-
rectly, this appliance cannot be overfired. Continu-
ous operation at a maximum burn can, however,
shorten the life of the electrical components (blowers,
motors, and electronic controls), and is not recom-
mended. Typical approved operation would include
running at the low to mid range setting with occa-
sional running on the maximum setting during the
coldest periods of the winter. The blower speed con-
trol should be turned to high when operating the
stove on the high heat setting.
12. CAUTION: NEVER PUT FINGERS NEAR AUGER.
Pellet fuel is fed to the UltraGrateby a screw
auger. This auger is driven by a high torque motor.
13. The auger is capable of doing serious harm to fin-
gers. Keep pellets in the hopper at all times and
keep fingers away from auger. The auger can start
and stop automatically at any time while the stove is
running.
14. CAUTION: HOT WHILE IN OPERATION. An appliance
hot enough to warm your home can severely burn any-
one touching it. Keep children, clothing and furniture
away. Contact may cause skin burns. Do not let children
touch the appliance. Train them to stay a safe distance
from the unit.
15. APPROVED FUEL: This appliance is designed specifi-
cally for use only with pelletized wood fuels only. With its
advanced UltraGratetechnology, this appliance is de-
signed and approved for the burning of wood residue
pellets with up to 3% ash content. This appliance is NOT
approved to burn cardboard, nut hulls, cherry pits, corn,
etc. regardless if it is in pellet form. Failure to comply
with this restriction will void all warranties and the safety
listing of the stove. Consult with your authorized Lennox
Hearth Products dealer for more information on ap-
proved pellet fuels and the proper UltraGratefor the
fuels in your area.
16. FLYASH BUILD-UP: For all wood pellet fuel-burning
heaters, the combustion gases will contain small parti-
cles of fly ash. This will vary due to the ash content of
the fuel being burned. Over time, the fly ash will collect
in the exhaust venting system and restrict the flow of the
flue gases. The exhaust venting system should be in-
spected regularly and cleaned as necessary.
17. SOOT FORMATION Incomplete combustion, such as
occurs during startup, shutdown, or incorrect operation
of the room heater will lead to some soot formation
which will collect in the exhaust venting system. A pre-
cautionary inspection on a regular basis is advisable to
determine the necessity of cleaning. The exhaust vent-
ing system should be inspected regularly and cleaned
as necessary.
18. DISPOSING OF ASHES: Any ashes removed from the
pellet stove must be deposited in a metal container with
a tight-fitting lid. The closed container of ashes should
be placed on a noncombustible floor or on the ground,
well away from all combustible materials, outside of the
dwelling pending final disposal. If the ashes are dis-
posed of by burial in soil or otherwise locally dispersed,
they should be retained in the closed container until all
cinders have been thoroughly cooled.
19. SAVE THESE INSTRUCTIONS.
20. See the listing label located on the back of stove (or see
Safety / Listing Labels on pages 45 and 46).

TABLE OF CONTENTS
PAGE 3
Important Warnings ................................................ 2
Testing / Listing, EPA, Using this Manual ............... 3
Planning Your Installation......................................4-8
Manufactured (Mobile) Home Installation ................ 8
Installation ..........................................................9-19
Care and Operation...........................................20-25
Routine Maintenance.........................................26-28
Annual Maintenance..........................................29-30
Specifications ....................................................31-33
Definitions............................................................... 34
Wiring Diagram ...................................................... 35
Troubleshooting.................................................36-37
Replacement Parts List / Diagrams...................38-43
Optional Accessories.............................................. 44
Safety / Listing Label and EPA Label................45-46
Ownership Records................................................ 47
LISTING / TESTING
Listing: The listing laboratory is ITS (Intertek Testing
Services) and the listing mark is Warnock Hersey.
Testing: In accordance with the specifications and proce-
dures listed in UL 1482 & ASTM E1509 for solid fuel room
heater, this appliance has been independently tested to UL,
ULC and CSA standards. UL 1482 states requirements for
installations as a freestanding room heater, or hearth insert
for masonry or listed factory built (zero clearance) fireplaces.
The safety-listing label is located on an inside hopper sur-
face of the pellet stove. Please read this safety label care-
fully. It contains important information about installation and
operation of this appliance. This appliance is tested and
listed for residential installation according to current national
and local building codes as:
•A Freestanding Room Heater
•A Manufactured (mobile) Home Heater
EPA (Environmental Protection Agency)
Status: EPA Exempt - Pellet appliances that are designed
with the combustion air supply exceeding the 35 to 1 (by
weight) ratio are exempt from EPA regulations and are
“non-affected facilities.”
PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE.
CONGRATULATIONS ON THE PURCHASE OF YOUR
NEW PELLET STOVE MANUFACTURED BY LENNOX
HEARTH PRODUCTS.
When you purchased your new pellet stove, you
joined the ranks of thousands of concerned indi-
viduals whose answer to their home heating needs
reflects their concern for aesthetics, efficiency and
our environment. We extend our continued support
to help you achieve the maximum benefit and enjoy-
ment available from your new pellet stove.
It is our goal at Lennox Hearth Products to provide
you, our valued customer, with an appliance that will
ensure you years of trouble free warmth and pleas-
ure.
Thank you for selecting a Lennox Hearth Products
stove as the answer to your home heating needs.
Sincerely,
All of us at Lennox Hearth Products
PACKAGING LIST
The assembled pellet stove model Profile

20 FS, Profile

30-FS and Profile

30 INS are packaged with an accessory
package which contains the following:
One - Installation and operation instructions manual.
One - Warranty.
One - Power cord.
One- Control board – Profile

30 INS only.
One - Screw, #8 x ½” tek (for mounting control board)
– Profile

30 INS only.
One - Grate scraper.
One - Heat exchange tube brush – Profile

30 Series
only.
One - Lower trim
One - Wall thermostat.
One - Roll of thermostat wire.
Two- Leveling bolts, ¼-20 x 3” – Profile

30 INS only.
Surround Kit (For Profile



30 INS Only)
(Purchased separately, see page 44) kit is packaged with:
One - Top surround panel.
One - Left surround panel.
One - Right surround panel with door.
One - Left side trim.
One - Right side trim.
One - Top trim.
Two - Corner keys (“L” shaped brackets).
USING THIS MANUAL
Please read and carefully follow all of the instructions
found in this manual. Please pay special attention to the
safety instructions provided in this manual. The home-
owner’s Care and Operation Instructions included here
will assure you have many years of dependable and en-
joyable service from your appliance.

PLANNING YOUR INSTALLATION
PAGE 4
QUESTIONS TO ASK LOCAL BUILDING OFFICIAL
A correct installation is critical and imperative for reduc-
ing fire hazards and perilous conditions that can arise
when wood pellet burning appliances are improperly
installed. The installer must follow all of the manufactur-
ers’ instructions.
The installation of this appliance must conform to local
codes and applicable state and federal requirements.
Familiarity with these requirements before installation is
essential. Important considerations to discuss with local
building officials include:
1. Applicable codes (i.e. Uniform Mechanical Code,
State or Regional Codes.)?
Electrical codes:
In USA, NEC, ANSI / NFPA 70-1987.
In Canada, CSA C22.1
Power Supply Requirements – The power cord
must be plugged into a standard, 115 volt, 60 Hz
grounded electrical outlet. The approximate power
requirement is 200 watts, and will peak up to 700
watts for approximately 6 minutes when the self-
igniter is operating (it will turn off 2 minutes after
flame detection). The power cord must be routed
to avoid contact with any of the hot or sharp exte-
rior surface areas of the stove. When installed
into a manufactured (mobile) home, the appliance
must be electrically grounded to the steel chassis
(see page 8, Manufactured [Mobile] Home Re-
quirements). These requirements must be met
unless otherwise specified by state or local
authorities.
WARNING - Electrical Grounding Instruc-
tions: This appliance is equipped with a
three-prong (grounding) plug for your protec-
tion against shock hazard and should be
plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove
the grounding prong from this plug.
2. Local amendments?
3. Is a permit required - cost?
(you may wish to contact your insurance company
to ask if they require this).+
4. Is outside combustion air required?
5. Rooms where the installation is not allowed?
INSTALLATION / MAINTENANCE STANDARDS
National Fire Protection Association – The primary
NFPA standard that refers to installation and mainte-
nance of pellet appliances and venting is NFPA 211:
Chimneys, Fireplaces, Vents, and Solid Fuel appli-
ances, Latest Edition.
SELECTING A LOCATION
The design of your home and where you place your
stove will determine its value as a source of heat. A
wood stove depends primarily on air circulation (con-
vection) to disperse its heat, and therefore, a central
location is often best. There are other practical consid-
erations, which must be considered before a final selec-
tion of locations is made.
♦Existing Chimneys
♦Pellet Fuel Storage
♦Aesthetic Considerations
♦Roof Design (rafter locations & roof pitch)
♦Room Traffic
♦Proximity to Combustibles
♦Electrical Wiring
The installation of this stove will require some research.
Once your options are determined, consult with your
local building department who will be able to give you
the necessary installation requirements for your area (Is
a building permit required? Rooms where installation
may not be allowed, etc.).
Warning: Check all local building and safety codes
before installation. The installation instructions and
appropriate code requirements must be followed
exactly and without compromise. Alterations to the
stove are not allowed. Do not connect the stove to a
chimney system serving another stove, appliance,
or any air distribution duct. Failure to follow these
instructions will void the manufacturers warranty.
SMOKE DETECTORS
Since there are always several potential sources of fire
in any home, we recommend installing smoke detectors.
If possible, install the smoke detector in a hallway adja-
cent to the room (to reduce the possibility of occasional
false activation from the heat produced by the stove). If
your local code requires a smoke detector be installed
within the same room, you must follow the requirements
of your local code. Check with your local building de-
partment for requirements in your area.

PLANNING YOUR INSTALLATION
PAGE 5
FLOOR PROTECTION - Profile

20 FS & Profile

30 FS
These appliances require
non-combustible floor pro-
tection. The floor protector
must be a 3/8" (minimum)
UL approved hearth pad or
equivalent. If the floor pro-
tection is to be stone, tile,
brick, etc., it must be mor-
tared or grouted to form a
continuous non-combust-
ible surface (see Using
Alternate Material as Floor
Protector on this page). If a
chimney connector extends horizontally over the floor, the
protection must cover the floor under the connector and
at least 2" to either side.
A non-combustible floor protector must fully cover
the area beneath the appliance and extend 6” to the
front, 6” to the sides, and 1” from the back (see il-
lustration bellow).
FLOOR PROTECTION / HEARTH EXTENSION USING AL-
TERNATE MATERIAL AS FLOOR PROTECTOR (also see
Floor Protection above for freestanding models and
Hearth Requirements, page 7 for an insert model)
The alternate material used as a floor protector or
hearth extension must be constructed of a durable non-
combustible material having an equal or better insulat-
ing value (lower k value) of k = 1.28 BTU / IN FT
2
HR °F
or a thermal resistance that equals or exceeds r = 78
HR °F FT
2
IN / BTU. With these values, determine the
minimum thickness / material required using the formula
and the table shown here (see chart - Alternative Floor
Protection Materials).
Note: Any noncombustible material having a thickness
of 1” whose k value is less than 1.28 or whose r value is
more than .78 is acceptable. If the alternate material
used has a higher k value or lower r value will require a
greater thickness of the material used. In some cases, if
the k value is less or the r value higher, a thinner mate-
rial may be used.
Methods of determining floor protection equivalents
To determine the thickness required for any material
when either the k or r values are known:
T
M
= Thickness of material in inches
K
M
= K value of desired material
T
L
= Minimum listed thickness
Example: Micore CV230 is to be used for the floor pro-
tection. How thick must this material be?
The following formulas give the means of determining
minimum thickness required of alternate materials.
Using the k formula:
Desired thickness k value of desire Minimum thickness
of the alternate = material (per inch) x of listed
material k value of listed material
material (per inch)
T
M
(inches) = K M x T
L
1.28
T
M
(inches) = 0.43* x 1”
1.28
Answer using k = 0.34 x 1” = 0.34 = 3/8”
3/8” thickness Micore will be required.
Using the r formula:
T
M
(inches) = 0.78 x T
L
r
M
T
M
(inches) = 0.78 x 1”
2.33*
Answer using r = 0.34 x 1” = .034 = 3/8”
3/8” thickness Micore will be required.
At times it is important to know what combination of
materials are acceptable for use as floor protection. The
“R values” are used to determine acceptable combina-
tions of materials because “R values” are additive where
r and k values are not.
“R value” = 1 = r x thickness of material used
k
ALTERNATIVE FLOOR PROTECTION MATERIALS
Listed Values Min. Thick
Material k (per inch) r (per inch) T
L
Millboard 1.28 0.78 1”
Alternative Values Min. Thick
Materials k (per inch) r (per inch) T
L
Wonderboard 1.92 0.56 1 1/2”
Common brick 5.00 0.20 3 7/8”
Cement mortar 5.00 0.20 3 7/8”
Ceramic tile 12.5 0.08 9 3/4”
Marble 11.0 0.09 8 5/8”
Micore CV230
(U.S. Gypsum) 0.43 2.33 3/8”
Ceraform 126
(Johns-Manville) 0.27 3.70 1/4”
Example: Given that the required “R value” for a suitable
floor protector used must be equal to or greater than:
“R” = r x T
L
= 0.78 x 1” = 0.78.
Top View

PLANNING YOUR INSTALLATION
Clearances to combustibles are determined from testing to applicable standards for allow-
able heat transfer. The clearances allowed as shown here, do not take into account operation
or serviceability requirements.
PAGE 6
CLEARANCES
Profile

20 FS and Profile

30 FS - Standard residential
or manufactured (mobile) home installation. These appli-
ances require the following minimum clearances to com-
bustibles:
MINIMUM CLEARANCES TO COMBUSTIBLES
Manufactured (Mobile) Home
or Residential Installation
Horizontal Flue – Di-
rectly Through Wall Interior Vertical Flue
Profile



20 FS
!Clearance to
Combustibles
inch / millimeter inch / millimeter
A - Sidewall to unit ♦4” / 102 mm ♦4” / 102 mm
B–Backwall tounit 1” / 26 mm 9” / 229 mm
C – Sidewall to unit
Corner 1” / 26 mm 1” / 26 mm
D – Max. Depth of
Alcove •24” / 610 mm •24” / 610 mm
E–FluetoWall 3” / 77 mm 3” / 77 mm
♦Measured to fuel hopper lid in alcove.
•Minimum Alcove Measurements - Height 48” / 1220 mm
Width31” / 788 mm
Manufactured (Mobile) Home
or Residential Installation
Horizontal Flue – Di-
rectly Through Wall Interior Vertical Flue
Profile



30 FS
▪
Clearance to
Combustibles
inch / millimeter inch / millimeter
A - Sidewall to unit ♦6” / 153 mm ♦6” / 153 mm
B–Backwall tounit 1” / 26 mm 9” / 229 mm
C – Sidewall to unit
Corner 1” / 26 mm 1” / 26 mm
D – Max. Depth of
Alcove •16” / 407 mm •16” / 407 mm
E–FluetoWall 3” / 77 mm 3” / 77 mm
♦Measured to fuel hopper in alcove.
•Minimum alcove measurements - Height 48” / 1220 mm
Width38” / 966 mm
!Minimum clearances specified may not allow for
ease of operation and maintenance (please take
this in to account when planning the installation).
If installed to the minimum clearances, removal of
the appliance may be necessary for servicing.
Rear Wall or Alcove - Profile



20 FS and Profile



30 FS
Corner - Profile



20 FS
Corner - Profile



30 FS

PLANNING YOUR INSTALLATION
Clearances to combustibles are determined from testing to applicable standards for allow-
able heat transfer. The clearances allowed as shown here, do not take into account operation
or serviceability requirements.
PAGE 7
MASONRY AND ZERO CLEARANCE
FIREPLACES
The model Profile

30 INS is approved for installation
into a solid fuel burning fireplace, either a masonry fire-
place or an approved factory-built / zero clearance fire-
place (see pages 18 and 19 for additional information on
venting).
Dimensions Into a Fireplace
Height 201/8”/ 512mm
Width@ Front 32” /814mm
(extends back 1 ½”)
Width@ back 245/8”/ 626mm
Depth 17¾” /452 mm
CAUTION: The fireplace in which the Profile

30
INS is to be installed must be thoroughly cleaned if
it has been used to burn wood or synthetic logs.
Have the chimney and all inside surfaces of the
fireplace brushed and vacuumed so that no soot,
embers, or loose combustion deposits can be
drawn into the heat circulation blower and blown
into the living area. If any portion of the chimney
system shows signs of structural or mechanical
weaknesses, such as: cracks, leaky joints, corroded
or warped surfaces, the faulty portion must be re-
paired or replaced prior to installing this appliance.
IMPORTANT: When installing the Profile

30 INS
into a factory built fireplace, the firebox must accept
the insert without modification other than removing
bolted or screwed together pieces such as smoke
shelf / deflectors, ash lips, screen or door tracks
and damper assemblies. Any fireplace component
which is removed must be retained so they can be
reinstalled to restore the fireplace to its original op-
erating condition. The removal of any part must not
alter the integrity of the outer shell of the pre-
engineered fireplace cabinet in any way.
HEARTH REQUIREMENTS / FLOOR PROTECTION
Profile



30 INS
The area directly in front of the Profile

30 INS must be
protected by a noncombustible material or a fireplace
hearth or hearth extension as follows:
Combustible flooring must be protected by non-
combustible material in Canada and 10 millimeter (3 / 8
inches) millboard or equivalent non-combustible in
U.S. extending beneath the heater and to the front as
indicated or to the nearest permitted combustible ma-
terial. See page 5 for requirements when using alter-
nate material as hearth extension.
The protected area must extend 6” to the front of the face
of the Profile

30 INS.
MINIMUM CLEARANCES TO
COMBUSTIBLES inches / millimeters
A - Insert to side wall 6” / 153 mm
B - Insert to side trim 1” / 26 mm
C - Hearth extension 6” / 153 mm
D - Insert to mantel 18” / 458 mm
E - Insert to top trim 1” / 26 mm
Top View
Side View

PLANNING YOUR INSTALLATION
PAGE 8
MANUFACTURED (MOBILE) HOME INSTALLATION
Freestanding Models – Profile

20 FS and Profile

30
FS
In addition to the standard installation instructions, the
following instructions may be required by local, state or
federal building codes:
•Stove must be permanently bolted to the floor.
•An outside air inlet must be provided for combustion
and be unrestricted while unit is in use.
•Stove must be permanently electrically grounded to
the steel chassis of the home. The location selected
for ground attachment to the stove must be dedicated
for this purpose.
•See pages 12 through 17 for additional information on
venting requirements.
•Do not install appliance in a sleeping room.
•The structural integrity of the manufactured home
floor, walls, ceiling and roof must be maintained.
NOTE:The grounding of this product, at installation,
must comply with NFPA-70 standards, CSA
C22.1 in Canada, as well as any local codes.
Models – Profile



20 FS and Profile



30 FS
MANUFACTURED (MOBILE) HOME EXHAUST VENT
PIPE INSTALLATION GUIDELINES
Use only listed type “PL” pellet vent pipe. Pipe should
extend at least 3 feet above the part of the roof through
which it passes. The top of the pipe should be at least 2
feet above the highest required elevation of any part of
the manufactured (mobile) home within 10 feet of the
pipe.
If the exhaust vent exits the manufactured (mobile)
home at a location other than the roof, and exits at a
point 7 feet or less above the ground level on which the
manufactured (mobile) home is position a guard or
method of enclosing the pipe shall be provided at the
point of exit for a height of up to 7 feet. The openings, if
any, in this guard shall not allow a 3/4” rod to pass
through. A 1/2” rod could pass through but should not
be able to touch the pipe when inserted through the
opening a distance of 4 inches.

INSTALLATION
PAGE 9
REMOVING APPLIANCE FROM PALLET
1. After removing the packaging from the stove, lift the
hopper lid, and remove all pre-packaged items that
were shipped in the hopper. Next, open the stove
door and remove all pre-packaged items.
2. Using a 7/16” socket or open end wrench, remove
the bolts which secure stove to pallet. The bolts are
located on the underside of the wooden pallet.
Remove the three bolts from underneath the pallet.
NOTE: Bolts may be used in manufactured (mobile)
home installation to permanently secure stove to floor
(see previous page).
INSTALLATION CHECK LIST
It is strongly recommended that you have an authorized
Lennox Hearth Products dealer install your stove. If you
install your stove yourself, you should review your instal-
lation plan with an authorized Lennox Hearth Products
dealer.
Check list:
Check off each item as you proceed with the installation
process.
" Read the ENTIRE stove installation section first
" Read the Insert or Freestanding section (whichever
applies).
" Determine the appropriate measurements and loca-
tions for your installation.
" Follow the general installation directions under Stove
Installation and the installation section appropriate to
your stove.
" Be sure to pre-fit all items before you install, fasten,
or set up the stove permanently.
Prior to lighting your stove:
" Review the safety precautions section.
" Review the pellet fuels section.
" Review the Operating Instructions.
" Follow the Operating Instructions.
" Plug power cord connector into corresponding con-
nector on the back of appliance (see illustrations on
page 11 showing connector locations).
Note: Profile

30 INS – Route power cord behind side
surround panel.
After you have begun operation of your stove:
" Review the routine cleaning / maintenance informa-
tion.
" Enjoy the warmth from your new Lennox Hearth
Products pellet stove!
It is important to level the appliance. In some installa-
tions such as a recessed firebox floor (if the existing fire-
place floor is lower than the hearth), install the 2 leveling
bolts (1/4-20 x 3” long) into the threaded holes at the rear
base of the Profile

30 INS. Adjust bolts until appliance is
level.
INSTALLING SURROUND ASSEMBLY - Profile



30
INS (to be done after venting system is installed)
This appliance comes with a set of metal panels that en-
close the fireplace opening when fitted together. There is
also a trim assembly that frames the surround assembly
to give it an attractive finished appearance. Put the sur-
round assembly together according to the following in-
structions (ref. see illustration on page 44).
1. Remove panels from package.
2. Open the hopper lid on Profile

30 INS so it is out of the
wayfor when panels are installed.
3. Install the control board onto the right side panel (with door)
using the TEK screw (#8 x ½”) provided.
4. Position the power cord so that it will be behind either
the right or left side surround panel when they are in-
stalled.
5. Install right side surround panel onto right side of the Pro-
file

30 INS body by sliding the 2 flanges on side of panel
into corresponding slots on the Profile

30 INS.
6. Connect the wiring harness from the Profile

30 INS into
corresponding connector on control board.
7. Locate damper rod on left side of the Profile

30 INS. Ro-
tate angled arm of rod so it is pointing down. Remove
damper knob and set aside.
8. Install the left-hand panel onto the left side of Profile

30 INS body by sliding the 2 flanges on side of panel into
corresponding slots on the Profile

30 INS.
9. Reach behind left surround panel and rotate damper
arm so that end is inserted into the upper right hand
slot of left surround panel (see illustration on page 10,
Profile

30 INS).
10. Reinstall damper knob by threading it onto end of
damper rod.
11. Set the top surround panel in place over the two side
panels. Position the 2 tabs on bottom of top surround
panel so they slide into corresponding clips on the
Profile

30 INS. Connect the top surround panel to the
side panels by pressing pins from side panels into
corresponding holes on top panel.
12. Remove the surround trim from its packaging. As-
semble it together using the corner keys (“L” shaped
brackets) provided. Slide assembled trim over the top
surround panel and slide it down over the side panels.
13. Push the Profile

30 INS back into place so the sur-
round is flush with the face of the hearth.

INSTALLATION
PAGE 10
Profile



30 INS (Only) – Install damper rod knob as
illustrated below and explained on page 9 (see, Install-
ing Surround Assembly – Profile

30 INS).
Install Damper Knob during Surround Installation (see
page 9)
Damper Locations
See ‘Opening Side Panels’, page 30 for instructions on
opening the side panels for models Profile

20 FS &
Profile

30 FS. See ‘Installing Surround Assembly’ for
instructions on side surround panel access for model
Profile 30 INS.
Profile

20 FS - The damper is located behind the right-hand
side panel.
Profile

30 FS - The damper is located behind the left-hand
side panel.
Profile

30 INS - The damper rod is located on the left sur-
round panel.
Damper Adjustment
It is very important to preset your damper prior to burn-
ing your pellet stove.
The damper plate contains nine notches spaced in 1/8”
increments that aid in positioning (see figures A & B).
CLOSED
For initial setup, push the damper all the way in (when
facing the front of the stove, in is to the center of the
stove, and out is away from the center of the stove) and
slowly pull back three to four notches (see figure B).
This setting should provide an adequate air to fuel ratio
for most installations.
OPEN 4 NOTCHES
Fig. A
Fi
g
. B

INSTALLATION
THERMOSTAT INSTALLATION:
NOTE: Always Disconnect Power Before Performing The Thermostat Installation.
A 24 volt wall thermostat and 20 feet of 18-gage thermostat wire is included in your stoves accessory package. It is rec-
ommended that the thermostat and thermostat wire be installed by an authorized Lennox Hearth Products dealer.
Installation Steps:
1. Unplug stove power cord from the wall outlet.
2. Locate the thermostat terminal block (see illustrations below).
3. Loosen the two terminal screws on the terminal block and remove the jumper.
4. Connect the two wires from your thermostat to the terminals (one per terminal). Ensure that the purple wires from the
harness remain connected to the terminal block and tighten the terminal screws. Make sure the wires are firmly con-
nected to the thermostat.
5. Plug in the stove and you are ready to operate with your thermostat!
NOTE: If the wall thermostat provided is not used, the jumper is required for the stove to operate.
PAGE 11
Model: Profile



30 FS
NOTE: Also see page 35 for additional information on
terminal blocks.
Model: Profile



30 INS
Model: Profile



20 FS

INSTALLTION
PAGE 12
VENTING REQUIREMENTS
It is recommended that only an authorized dealer install
your pellet stove. The specified installation requirements
must be followed to ensure conformity with both the
safety listing of the appliance and local building codes. All
clearances, installation instructions and precautions
specified by the vent manufacturer must be followed.
Selecting a Location (Freestanding Models)- Review
the appliance clearance requirements before installing the
venting system (see page 6). Position the appliance far
enough away from walls to allow adequate room for
servicing. Choose the appliance location with the least
amount of interference with the house framing, plumbing,
wiring, etc.
Preferred Vent Configuration – For the best perform-
ance, we recommend a vent run design which runs verti-
cally and terminates above the roofline. This design will
allow natural draft to improve the flow of flue gases and
will aid in combustion and stove performance.
Type of Pipe – This stove requires type “PL” (pellet vent
pipe, sometimes referred to as “L-Vent pellet vent”),
which conforms to UL standard 641. Connect the pellet
vent pipe or the “tee” to the flue collar using a minimum of
three screws and seal as specified in “Pipe / Liner Joint
Requirements” on this page. Do not use class B gas chim-
ney or single wall chimney as a substitute.
Size of Pipe -These pellet appliances are approved for
use with the following vent sizes: 3” / 75mm standard, or
4” / 100mm (see page 14 - for determining correct size
vent). Use a 3” / 75mm to 4” / 100mm adapter (Cat. No.
14M81) or a 3” / 75mm to 4” / 100mm “tee” in order to run
4” / 100mm pipe.
Offsets - In every installation, a single or double clean-out
“tee” is recommended for every ninety-degree offset (this
tee will help collect ash residue and will allow for routine
cleaning without the need to disconnect sections of pipe).
Note: Offsets and horizontal runs accumulate fly ash and
soot which reduces the exhaust flow and performance of
the stove.
Total Offsets in venting system should not exceed 270°
total in direction change.
Horizontal Runs - The maximum total horizontal run
must not exceed 10 feet (3.1 meters).
Horizontal run of pipe requires 1/4” / 7 mm rise per foot.
Pipe Clearances / Requirements – See pipe manufac-
turers instructions for installation of venting components
and clearances. Follow pipe manufacturers installation
precautions for passing pipe through a combustible wall
or ceiling (i.e. use an approved thimble).
Notes:
Pellet vent pipe requires 3” / 75mm clearance from out-
side of pipe unless otherwise specified by vent manufac-
turer (all diameters: 3” / 75mm and 4” / 100mm).
A support bracket should be installed every 4’ (1.2m) of
pellet vent pipe on the exterior wall of the house unless
otherwise specified by vent manufacturer.
Pipe / Liner Joint Requirements - All pipe joints must be
secured with a minimum of 3 screws. ALL horizontal
joints must be sealed gas tight. Use RTV silicone with a
rating of at least 570°F (969°C), or Interam to provide a
complete seal at the flue collar and on all joints.
Connection to Masonry Chimney through a Wall
(Freestanding Models) - Be sure to verify the construc-
tion of a masonry chimney, as it may have combustible
framing.
The use of single wall flex or rigid 24 gage stainless steel
pipe as a liner is approved.
Connection to an Existing Class A Chimney (Free-
standing Models) -A chimney adapter can be used to
make the connection from 3” / 75mm or 4” / 100mm pellet
vent pipe to existing UL chimney system. Verify with the
pipe manufacturer that your pipe brands will interconnect.
The use of single wall flex or rigid pipe (24 gage stainless
steel) as a liner is approved.
Direct-Vent Installations (Horizontal): On all direct-vent
installations (short, horizontal runs with no vertical pipe);
care should be taken when choosing a location for termi-
nating the vent. It is not recommended to directly vent the
exhaust on the prevailing wind side of the house. It is rec-
ommended that when an appliance is vented directly
through a wall, a minimum of 8’ (2.5m) of vertical pipe
should be installed to create some natural draft. This will
reduce the possibility of smoke or odor entering the
dwelling during appliance shutdown or loss of power.

INSTALLTION
PAGE 13
VENT TERMINATION
Do not terminate vent in an enclosed or semi-enclosed
area such as: carports, garage, attic, crawl space, under
a deck, porch, narrow walkway, closely fenced area, or
any location that can build up a concentration of fumes
such as a stairwell, covered breezeway etc.
Vent surfaces can get hot enough to cause burns if
touched. Adults should supervise children when they are
in the area of a hot stove. Non-combustible shielding or
guards may be required.
Termination Cap: The termination of the outside chim-
ney of the pellet stove shall be located in accordance with
the following:
A. Higher than 3’ (.92m) above any forced air inlet (air
conditioner, etc.) located within 10’ (3m).
B. Not less than 4’ (1.2m) below, 4’ (1.2m) horizontally
from or 1’ (3.1m) above any gravity air inlet (door,
window, etc.) which flue gases could re-enter the
dwelling.
C. Not less than 2’ (.6m) from combustible materials
such as an adjacent buildings, fences, protruding
parts of the structure, roof overhang, plants and
shrubs, etc. and not less than 7’ (2.1m) above grade
when located adjacent to the public sidewalks (ac-
cess). The final termination of the exhaust system
must be configured so that flue gases do not jeop-
ardize the safety of people passing by, overheat
combustible portions of nearby structures or enter the
dwelling.
D. Not less than 3’ (.92m) below an eave (maximum
overhang of 3’ (.92m) or any construction that proj-
ects more than 2” (51mm) from the plane of the wall.
E. The distance from the bottom of termination to grade
is 12” (305mm) minimum. This is conditional upon
plants and nature of grade surface: Be careful to
choose a location for the vent termination which does
not expose people or shrubs to high heat from the
exhaust gases. The exhaust gases are not hot
enough to ignite grass, plants and shrubs located in
the vicinity of the termination although they should be
a minimum of 3’ (.92m) away. The grade surface un-
der the termination must not be a lawn.
F. Since sparks may escape from the exhaust pipe of
any stove, use caution when positioning the vent pipe.
Refer to pipe manufacturer’s instructions when in-
stalling and terminating the exhaust. The vent pipe
should be horizontal and never run the pipe in a
downward direction (recommend a ¼” (7mm) rise
per foot horizontal).
Notes:
•It is not recommended to terminate exhaust vent on the
prevailing wind side of the house.
•It is not recommended using a termination cap with a
screen (fly ash can collect in a screen resulting in
blockage).
Chimney Height Requirements
The vent termination height required is 12” minimum
above the roof penetration point as illustrated below (Ref.
National Standard, NFPA 7-4.1). Check with your local
building official for additional requirements for your area.
Manufactured (Mobile) Home
Chimney Height Requirements
The chimney must extend 3’ (.92m) above the level of
roof penetration and a minimum of 2’ (.61m) higher than
any roof surface within 10’ (3m) (see below). Check with
your local building officials for additional requirements for
your area.
To pass inspection in nearly any jurisdiction, the chimney
must meet both safety and exhaust flow requirements.
The (3’ by) 2’ by 10’ rule applies to both masonry and
factory built chimneys.
* Ref. NFPA 7 – 4.1.2, Vents installed with a listed cap shall
terminate in accordance with the terms of the cap’s listings.
REQUIRES A LISTED
TERMINATI
O
N
C
AP * TOP OF FLUE MUST BE 2’
HIGHER THAN ANY PART OF
ROOF WITHIN 10’ HORIZONTAL
TOP OF FLUE MUST BE 3’ HIGHER THAN
HIGHEST POINT OF ROOF PENETRATION
REQUIRES A
LISTED TERM-
INATION CAP *
TERMINATION MUST BE
A
T LEAST 12” (305mm)
A
BOVE THE HIGHEST
POINT WHERE IT PASS-
ES THROUGH THE ROOF
SURFACE.
12” MIN

INSTALLATION
PAGE 14
DETERMINING SIZE OF PIPE TO INSTALL
To determine what diameter pipe to use in an installation (3” or 4”), first find the “equivalent pipe length” using the follow-
ing guidelines, then plot this figure and the altitude on the chart.
Fill out the installation chart, and calculate your total equivalent pipe length. After you have the total equivalent pipe
length, use the Pipe Selection Chart below to determine if your installation requires 3” or 4” exhaust pipe
.
INSTALLATION CHART
Type of
Pipe
# of Elbows
or Feet of
pipe
Equivalent
Feet
Total
Equivalent
Feet
90
o
Elbows /
Tee (A & G)
x 5 Ft. (1.5m)
45
o
Elbows (C)
x 3 Ft. (1m)
Horizontal
(B & F)
x 1 Ft. (.3m)
Vertical
(E)
x.5Ft.
(.15m)
A- 90 Degree Elbow E- 8’ Vertical Pipe
B- 1’ Horizontal Pipe F- 2’ Horizontal Pipe
C- 45 Degree Elbow G- 90 Degree Tee
D- Standoff Braces
H- Wall Thimble
NOTE: All equivalent pipe styles shown to the right are
standard for all freestanding models.
SAMPLE INSTALLATION CHART
Type of
Pipe
# of Elbows
or Feet of
pipe
Equivalent
Feet
Total
Equivalent
Feet
90
o
Elbows /
Tee (A & G)
2 x 5 Ft. (1.5m) 10 (3m)
45
o
Elbows (C)
1 x 3 Ft. (1m) 3 (1m)
Horizontal
(B & F)
3 x 1 Ft. (.3m) 3 (1m)
Vertical
(E)
8 x .5 Ft. (.15m) 4 (1.2m)
Total = 20
PIPE SELECTION CHART

INSTALLATION
PAGE 15
INSTALLING YOUR FREESTANDING PELLET STOVE
Standard Horizontal Exhaust Installation
1. Locate the proper position for the listed type “PL” wall
thimble. Avoid cutting wall studs when installing your
pipe. Use a saber saw or keyhole saw to cut the
proper diameter hole through the wall to accommo-
date the wall thimble. Use extreme caution to avoid
cutting into power lines within the wall of the home.
The hole size will depend on the brand of pellet vent
that you are using. Install the wall thimble in the hole.
ALL INTERLOCKING PIPE CONNECTIONS WITH-
IN THE ROOM MUST BE SEALED WITH RTV AND
SECURED WITH A MINIMUM OF 3 FASTENERS
PER CONNECTION.
2. Position the stove approximately 12” (.3m) from the
wall on the floor pad. Push listed type “PL” pipe
through wall thimble. Squeeze a bead of high tem-
perature silicone (RTV) sealer around the end of the
machined portion of the 3” (76mm) pipe connector
on the back of the stove. Firmly push on a section of
listed type “PL” pipe until inner pipe liner pushes into
the bead of RTV sealer.
3. Push the stove (with pipe attached) towards wall.
Pipe will go through the wall thimble. Do not position
the back of the stove closer than 1” (25mm) from the
wall.
Note: Greater back clearance will improve the serv-
iceability of the stove.
4. Install listed type “PL” 45 degree elbow with rodent
screen or cap (optional) on outside end of pipe. The
rodent screen should be no less than 1/2” (13mm)
mesh and may clog with soot and ash if left unat-
tended during the burn season.
NOTE: The end of the exhaust pipe must extend a
minimum of 12” (.3m) from the outside of the build-
ing.
5. If the installation includes a source of outside com-
bustion air; cut a separate hole through the wall for
the fresh air tube. This tube should be 1-5/8” (42mm)
[min.] diameter, steel only. Connect outside air pipe
to air inlet on stove. This tube must be terminated
with a 90 degree elbow or hood.
NOTE: Combustion air may also be drawn from a
vented crawl space under the home. All joints for con-
nector pipe are required to be fastened with at least
three screws. If vented horizontally, joints shall be made
gas-tight in a manner as specified on this page (see
instruction #1). Install vent at clearances specified by
the vent manufacturer.

INSTALLATION
Standard Horizontal Installation Configurations
* If you vent to the furthest wall, the vent pipe must maintain a 3” clearance parallel to the other wall.
PAGE 16
Profile



30 FS*
Corner Through the Wall
Profile



20 FS *
Corner Through the Wall
Profile



20 FS and Profile



30 FS
Parallel Through the Wall

INSTALLATION
PAGE 17
Standard Vertical Installation Configurations
Models: Profile



20 FS and Profile



30 FS
These freestanding models may be connected to an
existing flue or by installing listed type “PL” vent pipe. If
a liner is run all the way to the top of the existing chim-
ney, the existing flue should be sealed with a steel plate.
Start a vertical run with a Tee at the back of the stove.
Other options are illustrated below. Note: See page 13
for Vent Termination Requirements
Preferred Installation – Vertical Vent Through the Roof
This venting configuration allows for the best stove
performance. The vertical pipe promotes natural draft
and with the chimney inside the dwelling, the flue
gases stay warm, thus rising at a consistent rate.

INSTALLATION
Standard Installation Configurations Into and Existing Fireplace – Model: Profile



30 INS
IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Fail-
ure to do so may result in the transfer of soot into the room by way of the convection fan.
PAGE 18
Venting Into an Existing Chimney
The Profile

30 INS may be installed into a masonry or
factory built fireplace as illustrated on this page. When
installing into a masonry chimney, it is recommended
that the exhaust vent be extended to the top of the
chimney as shown on the following page. However, if
the vent pipe does not extend to the top of the chimney,
the starter pipe must extend a minimum of 18” above
the damper. You must seal the damper area so that the
air / exhaust in the chimney cannot communicate with
the air in the fireplace firebox (this is a positive flue con-
nection. See the following instructions for one method of
sealing flue).
Direct Connection (Positive Flue Connection)
Installation into a Masonry Fireplace without a full reline
– Profile

30 INS
The Profile

30 INS does not require a full reline when
installing into a masonry fireplace (however it is recom-
mended to ensure proper drafting of the appliance). As
a minimum the vent connector from the insert must ex-
tend a minimum of 18” above the damper and the
damper area must be sealed to prevent dilution air from
entering the chimney which will affect proper drafting of
appliance.
Note: Sealing the damper area so that the air / exhaust
in the chimney cannot communicate with the air in the
fireplace firebox is called a “Direct Connection” or a
“Positive Flue Connection”. See the following instruc-
tions for acceptable methods for sealing chimney throat.
Positive Flue Connection Methods
A qualified installer should evaluate the existing fire-
place to determine the best method for achieving a
positive flue connection between the flue extension
(starter pipe) and the chimney. The most common
method for achieving a positive flue connection in ma-
sonry fireplaces is to secure a seal-off plate in the fire-
place throat using masonry screws. Other acceptable
methods include packing noncombustible material
around vent pipe or using a flue adapter. Whatever
“seal off” method is used must effectively seal the area
to prevent dilution air to enter the chimney.

INSTALLATION
INSTALLING PROFILE 30 INS (CONTINUED)
IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Fail-
ure to do so may result in the transfer of soot into the room by way of the convection fan.
PAGE 19
VENT TERMINATION WHEN SINGLE WALL LINER IS
USED.
A single wall liner is not designed for exposure to the ele-
ments. A section of pellet vent pipe is required as illustrated
below.

CARE AND OPERATION
PAGE 20
CONTROL BOARD OPERATION
Stove On / Off Button – This button will turn your
stove on or off while in Manual or Automatic mode (see
page 23 for details). The green on / off light at the top
of control board will indicate the on / off status.
Heat Output Button – The heat output button has
three selection settings, Low, Medium and High.
Pressing the button will scroll the red indicator lights
from Low to High. The button controls the pellet feed
and combustion airflow simultaneously. The control
board is preset to provide the optimum ratio of fuel and
air at each setting. Settings can be changed at any
time but will only take affect after the start-up cycle is
complete. Each press of the Heat Button will increase
the heat output, and will scroll to the lowest setting after
reaching the maximum setting.
Blower – The blower button operates the convection
fan. This will change the flow of hot air into the room.
Three choices are available Low, Medium, and High.
When the Blower Button is pressed the yellow indicator
light will scroll to Low, Medium, or High. NOTE: When
running your stove on high heat output, the control
board will not allow you to select the low blower speed.
This is a safety precaution to protect against overheat-
ing. Blower settings can be changed at any time, but
will only take affect after the start-up cycle is complete.
Fault Mode – The control system automatically monitors
the flame using a photoeye located near the pellet feed
tube. If the stove runs out of pellets the control board
automatically goes into a “fault” status. The control board
will initiate the shut down cycle and safely shut down the
stove leaving it in the “fault” mode. The on / off indicator
light near the top of the control board will flash rapidly
when in this mode. After refilling the hopper with pellets,
press the Start Button. If a thermostat is not being used
the stove will go into the start-up cycle. If a thermostat is
being used the stove will go into the start-up cycle if the
thermostat is in the demand mode. If the thermostat is in
the stand-by mode when the fault is cleared, the stove will
remain in the stand-by mode until it closes again.
Calibration Mode – Located behind the swing down
door at the bottom of the control board is a button la-
beled “Calibration.” Pressing the Calibration Button
enters the control board into “Calibration Mode,” where
adjustments of up to +/- 20% (increments of 5%) can
be made to the fuel feed and the combustion blower.
Fuel Feed Trim – It is recommended that you contact
your authorized Lennox Hearth Products dealer before
adjusting the Fuel Feed Trim. The size and density of
pellet fuels varies widely among pellet manufacturers
and has an impact on the fuel feed rates of your pellet
stove. Pressing the Calibration Button will enter the
control board into calibration mode, indicated by the
illumination of an LED labeled “Calib.” Pressing the Cali-
bration Button for the first time will initiate the fuel feed trim,
where one red “Heat” LED will illuminate to indicate the cur-
rent trim status (factory set at ‘0’). The fuel feed rate may
now be increased by pressing the Heat Button and de-
creased by pressing the Blower Button. Each increment
from the ‘0’ position is +/- 5%, with a total trim range of +/-
20%. To exit calibration mode without adjusting the com-
bustion air (see Combustion Air Trim below), press the
Calibration Button two times. The new fuel feed setting will
remain in memory and can only be changed by repeating
the above procedures.
* It is important to note that changing the fuel feed trim
WILL affect the time of the initial fuel feed dump during
start-up. The start-up fuel dump is factory set at 1 minute
and 50 seconds. Each incremental change in the fuel feed
trim changes the start-up time by +/- 6 seconds.
Combustion Air Trim – Pressing the Calibration Button for
the second time will initiate the combustion air trim, where
one yellow “Blower” LED will illuminate to indicate the cur-
rent trim status (factory set at ‘0’). The combustion air flow
may be increased by pressing the Heat Button and de-
creased by pressing the Blower Button. Each increment
from the ‘0’ position is +/- 5%, with a total trim range of +/-
20%. Press the Calibration Button for a third time to store
the settings into memory and exit calibration mode. The
new combustion air trim settings will remain in memory and
can only be changed by repeating the above procedures.
NOTE – It is recommended that the damper be used to
fine-tune your stove to your particular fuel and installation
configuration (see page 10).
Control Board