Wisenet HCZ-6321 User manual

HCZ-6321
High Resolution 32X Zoom
Color Camera
User Manual

High Resolution 32X Zoom Color Camera
User Manual
Copyright
©2020 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks
mentioned in this manual are the registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be
reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents
in this document, but no formal guarantee shall be provided. Use of this document and the
subsequent results shall be entirely on the user’s own responsibility. Hanwha Techwin
reserves the right to change the contents of this document without prior notice.
❖Design and speci cations are subject to change without prior notice.

English_3
●SAFETY INFORMATION
safety information
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates that dangerous voltage consisting a risk of electric
shock is present within this unit.
This exclamation point symbol is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions
in the literature accompanying the appliance.
WARNING
• To prevent damage which may result in fire or electric shock hazard, do not expose this
appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
WARNING
1. Be sure to use only the standard adapter that is specified in the specification sheet.
Using any other adapter could cause fire, electrical shock, or damage to the product.
2. Incorrectly connecting the power supply or replacing battery may cause explosion, fire,
electric shock, or damage to the product.
3. Do not connect multiple cameras to a single adapter. Exceeding the capacity may
cause abnormal heat generation or fire.
4. Securely plug the power cord into the power receptacle. insecure connection may
cause fire.
5. When installing the camera, fasten it securely and firmly. The fall of camera may cause
personal injury.

4_ safety information
safety information
6. Do not place conductive objects (e.g. screwdrivers, coins, metal parts, etc.) or
containers filled with water on top of the camera. doing so may cause personal injury
due to fire, electric shock, or falling objects.
7. Do not install the unit in humid, dusty, or sooty locations. doing so may cause fire or
electric shock.
8. If any unusual smells or smoke come from the unit, stop using the product. in such
case, immediately disconnect the power source and contact the service center.
continued use in such a condition may cause fire or electric shock.
9. If this product fails to operate normally, contact the nearest service center. never
disassemble or modify this product in any way. (Hanwha Techwin is not liable for
problems caused by unauthorized modifications or attempted repair.)
10. When cleaning, do not spray water directly onto parts of the product. doing so may
cause fire or electric shock.
CAUTION
1. Do not drop objects on the product or apply strong shock to it. Keep away from a
location subject to excessive vibrationor magnetic interference.
2. Do not install in a location subject to high temperature (over 55°C), low temperature
(below -10°C), or high humidity. Doing so may cause fire or electric shock.
3. If you want to relocate the already installed product, be sure to turn off the power and
then move or reinstall it.
4. Remove the power plug from the outlet when then there is a lightning. Neglecting to do
so may cause fire or damage to the product.
5. Keep out of direct sunlight and heat radiation sources. It may cause fire.
6. Install it in a place with good ventilation.
7. Avoid aiming the camera directly towards extremely bright objects such as sun, as this
may damage the CCD image sensor.
8. Apparatus shall not be exposed to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the apparatus.
9. The Mains plug is used as a disconnect device and shall stay readily operable at any
time.
10. Do not expose the camera to radioactivity. Radioactivity exposure may damage the
CMOS.

English_5
●SAFETY INFORMATION
FCC STATEMENT
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions :
1) This device may not cause harmful interference, and
2) This device must accept any interference received including interference that may cause
undesired operation.
CAUTION
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
IC Compliance Notice
This Class A digital apparatus meets all requirements of the Canadian
Interference.-Causing Equipment Regulations of ICES-003.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical symbols
Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC
Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health
or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste
and recycle them through your local, free battery return system.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the sustainable
reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

6_ important safety instructions
important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp
cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or
surfactants or oil constituents as they may deform or cause damage to the product.)
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong is provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus.
13. Unplug this apparatus when a card is used. Use caution when
moving the cart/ apparatus combination to avoid injury from tip-over.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such
as powersupply cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by Listed Power Unit marked "Class 2" or
"LPS" and rated 12 Vdc, min. 0.45 A.
16. If you use excessive force when installing the product, the camera may be damaged
and malfunction. If you forcibly install the product using non-compliant tools, the
product may be damaged.
17. Do not install the product in a place where chemical substances or oil mist exists
or may be generated. As edible oils such as soybean oil may damage or warp the
product, do not install the product in the kitchen or near the kitchen table. This may
cause damage to the product.
18. When installing the product, be careful not to allow the surface of the product to

English_7
●
IMPORTANT SAFETY INSTRUCTIONS
be stained with chemical substance. Some chemical solvents such as cleaner or
adhesives may cause serious damage to the product’s surface.
19. If you install/disassemble the product in a manner that has not been recommended,
the production functions/performance may not be guaranteed. Install the product by
referring to “Installation & connection” in the user manual.
20. Installing or using the product in water can cause serious damage to the product.
Hanwha Techwin cares for the environment at all product
manufacturing stages to preserve the environment, and is taking a
number of steps to provide customers with more environment-friendly
products.The Eco mark represents Hanwha Techwin’s will to create
environment-friendly products, and indicates that the product satisfies
the EU RoHS Directive.

8_ contents
contents
INTRODUCTION
9
9Features
10 What’s included
11 Component names and
functions
CONNECTION
13
13 Connecting to Monitor
13 Connecting to Power
14 CONTROL VIA RS-485
INTERFACE
15 Using Coaxial Communications
16
Connecting to 8P Control Terminal
CAMERA OPERATION
18
18 Menu Configuration
19 Menu Setup
TROUBLESHOOTING
38
38 Troubleshooting
SPECIFICATIONS
39
39 Specifications
41 Dimensions
SAMSUNG-T PROTOCOL
COMMAND DESCRIPTION
42
42 SAMSUNG-T Protocol
Command Description

English_9
●INTRODUCTION
FEATURES
y32x Optical Zoom
The built-in HCZ-6321(32x) optical zoom lens is a highly durable component. It features
auto focus, auto iris, and zoom functions.
yHigh Resolution
Use of a 2.38 mega pixel CMOS device provides clear pictures with a horizontal resolution
of 1000TV lines.
ySSNR (Samsung Super Noise Reduction)
The high-performance WN2 chip effectively removes low-light gain noise and ghosting to
provide clear images even in dark environments.
yDIS (Digital Image Stabilizer)
Digital image stabilization compensates camera shakings for enhanced image capture.
ySSDR (Samsung Super Dynamic Range)
For images with high contrast between bright and dark areas from difficult lighting
conditions such as backlighting, this camera selectively illuminates darker areas while
retaining the same light level for brighter areas to even out the overall brightness.
yDAY&NIGHT(ICR)
This camera has a function that automatically selects the mode that is appropriate for
daytime or night-time conditions.The COLOR mode operates in daytime conditions to
provide optimum colors, and BW mode operates in night-time conditions to enhance the
definition of the image.
yMotion Detection
Since the camera detects motion without any additional external sensor, you can monitor
activity more efficient.
yMiscellaneous Functions
HLC(High Light Compensation), FLIP(H/V-REV), D-ZOOM, SHARPNESS, MOTION
DETECTION and PRIVACY functions are provided.
yCommunication
RS-485, Coaxial communication methods are supported.
- RS-485 Communications: Samsung-T/E, Pelco-D/P, Panasonic, Bosch, AD, Vicon,
Honeywell
- Coaxial Communications: ACP (AHD Coax Protocol)
yOSD
The camera’s OSD is complimented by 9 foreign languages.
- English, French, German, Spanish, Italian, Russian, Portuguese, Japanese, Korean
introduction

introduction
10_ introduction
WHAT’S INCLUDED
Main Body Quick Manual 8-PIN CABLE ASSY
Cable for the testing
monitor
HCZ-6321
High Resolution 32X Zoom
Color Camera
User Manual