Workrite Willow Dual-Wide Quick start guide

#1500182 - Rev A
Important Safety Instructions
Read and understand all these safety instructions before using the product.
Do not mount the Desk Base of the Willow Arm on an unstable surface or any surface that could not mount the Desk
Base rmly.
During installation, beware of the recoil of the Willow Arm body when attaching or detaching the monitor to the Willow
Arm. To prevent damage or injury when changing the monitor, always raise the Arm to its highest position before the
monitor is detached. The Willow Arm can support monitors from 1 to 14 pounds.
Do not attempt to disassemble, service or modify the product.
Use only a slightly damp cloth to clean the Willow Arm surface. Never use ammable solvents like alcohol, benzene,
thinner, etc. on the product.
WillowTM Dual-Wide Upgrade Instructions
AWillow Arm Assembly Qty: 1
MPlastic Pivot Washer
Qty: 1
BQuick Release Bracket
Qty: 1 CM4x18
Phillips
Screws
Qty: 4
F10mm Plastic Spacers
Qty: 4
Parts grouped by carton
DM4x12 Phillips
Screws
Qty: 4
EM4x8 Phillips
Screws
Qty: 4
GPivot Cover Cap Qty: 1 H3/16" Allen Wrench Qty: 1
N7/32" Allen Wrench
Qty: 1
O ⅛" Allen Wrench
Qty: 1
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer
Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench
Button Head Allen Cap ScrewPivot Pin
Steel WasherPlastic Pivot Washer
PDual Splitter Bracket
Qty: 1 R ⅜"x16x2½" Button
Head Allen Cap
Screw
Qty: 2
QFlange Pin
Qty: 2
S ⅜"x16 Lock Nut
Qty: 2 T ⅜" ID Belleville
Spring Washer
Qty: 2 U ⅜" x16x2½"
Flat Head Allen
Cap Screw
Qty: 1
Verify that you have all the hardware and tools needed for the assembly
Check your packages against the parts list on page 1 to verify that you have all the parts needed.
You will also need the following tools:
#3 tip Phillips screwdriver

2 Workrite Ergonomics 800.959.9675 www.workriteergo.com
Remove existing Willow Arm from Base
Loosen any monitor cables and remove from cable managers.
Remove and set existing monitor aside.
1
Remove Plastic Pivot Washer.
e
Remove Arm Assembly from Pivot Pin.
d
Remove ⅜" Steel Washer from ⅜" x 16 x 3½" Button Head Allen Bolt in
the Arm assembly and base. Loosen with 7/32" Allen Wrench (N).
c
IMPORTANT! Loosen Set Screw in back of Desk Base with ⅛" Allen
Wrench(O).
b
Snap Pivot Cover Cap off top of Arm Assembly. Save for later.
a
f
e
d
c
b
a
N
M
R
T
Q
O
Remove Pivot Pin from Desk Base Assembly.
f
2Attach Dual Splitter Bracket to Base
Attach Dual Splitter Bracket (P) to Base using Flat Head Screw (U).
Be sure the Splitter Bracket is aligned to the rear edge of the base
and tightened securely to keep the splitter from spinning before the
Allen set screw is tightened in the base.
a
Tighten Set Screw in back of Desk Base with ⅛" Allen Wrench (O).
b
O
U
P
3Attach Existing Arm with monitor to Splitter Bracket
Place the nut onto the bolt extending trough the splitter.
While holding the bolt with the 7/32" Allen wrench to keep to
bolt from turning and loosening, tighten the nylock nut rmly
to keep the bolt from loosening during use.
e
Thread the bolt into the splitter. Tighten until the arm is rm
but spins with light friction with the 7/32" Allen wrench (N).
d
Place the Button Head Screw (R) and Belleville Washer (T)
into the arm from the top.
c
Place the Plastic Washer (M) to go onto the Flange Pin (Q).
a
a
b
c
d
Insert the Flange Pin into the bottom of the arm.
b
e
b
a
N
Attach new Arm to Splitter Bar using the same method as above.
f

Workrite Ergonomics 800.959.9675 www.workriteergo.com 3
Attach Monitors
4
Quick Release Option:
Attach the Quick Release Bracket (B) to the VESA mount holes on your monitor. Use the screws
from your monitor if possible. The tab on the bracket should be on the bottom.
For Recessed Mounts:
For monitors with recessed mount where the
Quick Release Bracket will not t into the
mounting location,10mm Plastic Spacers (F)
have been supplied. Install these between
the monitor and the Quick Release Bracket as
shown with the shortest M4 screws possible.
Attach the Willow Arm to the monitor by sliding
the Quick Release Bracket over the mounting
plate.
Note: Your Quick Release Bracket has
convenient storage on its sides for the 3/16"
Allen Wrench (H) and the ⅛" Allen Wrench (O).
Important Note
It is strongly recommended to use the mounting screws provided by the monitor
manufacturer if possible. If longer screws are needed, use either part (C) 18mm long,
(D) 12mm long, or (E) 8mm long. NOTE: Always use the shortest screws possible to
avoid damage to the monitor.
Direct/Secure Mount Option:
Attach the Willow Arm VESA mount to the
VESA mount holes on your monitor. Use the
screws from your monitor if possible. The
clip on the bracket should be on the bottom.
For Recessed Mounts:
For monitors with recessed area where the
VESA mount will not t into the mounting
location,10mm Plastic Spacers (F) have been
supplied. Install these between the monitor
and the VESA mount as shown with the
shortest M4 screws possible.
Note: Keep your Quick Release Bracket (B)
for possible future use.
OR
a
b
b
a
a
a
F
Use (F) for
recessed
mounts only
!
Tab on bottom
B
F
Use (F) for
recessed
mounts only
!
O
H

4 Workrite Ergonomics 800.959.9675 www.workriteergo.com
Cable Management
5
Upper arm: Insert cables into the recessed area under the
upper arm by spreading the clips apart.
a
Lower arm: Pull cover off the underside of the extension, place
cables into recess, then snap cover back on.
b
a
b
Desk Base: If using the Grommet
Mount, you can thread cables
into the grommet hole using the
indentation in the base.
cc
6Adjust the Monitor Tilt Action
Depending on the size of your monitor, it may be necessary to adjust
the tilt setting.
If the monitor doesn’t hold its tilt position or is too hard to tilt, adjust
the screw directly behind the monitor on the side of the arm. Use
the 3/16" Allen Wrench (H) (clockwise to tighten, counter-clockwise to
loosen). Check the monitor, and adjust again as necessary.
Adjust the Monitor Vertical Movement
The Willow Arm is preset to balance a 6-pound monitor. If your monitor weighs more or less than
this, it may be necessary to adjust the friction of the arm. Test the friction by raising the arm all
the way up, waiting to see if it moves, and then lowering the arm all the way down. If the arm
drops from the top or rises off the bottom, you will need to adjust the friction.
Use the 3/16" Allen Wrench (H) to make small adjustments in the arm friction by turning the
screws in each end of the upper arm. Always turn both screws the same amount in small steps,
until the arm no longer rises or falls. Do not overtighten or the arm will be too stiff to make easy
adjustments in monitor position.
Friction Adjustment
Tilt Adjustment Screw
7
H
H
Grommet mount only
pull
off
snap
back
Adjust both screws in small, equal steps
To increase friction turn screw clockwise
To decrease friction turn screw counter-clockwise
!