WowUnix HDZ-A411 User manual

INSTALLATION / OPERATION
USER’S MANUAL
HDZ-A411
18x HD ZOOM NETWORK BOX CAMERA

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH THE VENTILATION GRILLS OR
OTHER OPENINGS ON THE EQUIPMENT.
CAUTION
CAUTION
RISK OF ELECTRNIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the product.
PRECAUTIONS
Safety ---------------------------------- Installation -----------------------------
Cleaning ----------------------------------
Should any liquid or solid object fall into the cabinet,
unplug the unit and have it checked by the qualified
personnel before operating it any further.
Unplug the unit from the wall oulet if it is not going to
be used for several days or more. To disconnect the
cord, pull it out by the plug. Never pull the cord itself.
Allow adequate air circulation to prevent internal heat
build-up. Do not place the unit on surfaces (rugs,
blankets, etc.) or near materials(curtains, draperies)
that may block the ventilation holes.
Height and vertical linearity controls located at the rear
panel are for special adjustments by qualified
personnel only.
Do not install the unit in an extremely hot or humid place
or in a place subject to excessive dust, mechanical
vibration.
The unit is not designed to be waterproof.
Exposure to rain or water may damage the unit.
Clean the unit with a slightly damp soft cloth.
Use a mild household detergent. Never use strong
solvents such as thinner or benzene as they might
damage the finish of the unit.
Retain the original carton and packing materials for safe
transport of this unit in the future.
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FCC COMPLIANCE STATEMENT
FCC INFORMATION:THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO
COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC
RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST
HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL
ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY
ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL,
MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS
EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH
CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.
CAUTION:CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE
EQUIPMENT.
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU
CANADA.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as power-
supply cord or plug is damaged, liquid has been moisture, does not operate
normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY
QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK
OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER
THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS
UNLESS YOU QRE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class
2 power source only.
17. ITE is to be connected only to PoE networks without routing to the outside plant.
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CONTENTS
DESCRIPTION ..........................................................................................................................12
Models........................................................................................................................................12
Key Features ..............................................................................................................................12
Components...............................................................................................................................13
Camera Layout...........................................................................................................................14
INSTALLATION.........................................................................................................................16
Before Installation......................................................................................................................16
Starting Installation.................................................................................................................... 16
Audio Connection................................................................................................................16
Alarm Connection................................................................................................................ 17
OPERATION .............................................................................................................................18
Minimum conditions for using web browser...............................................................................18
Accessing the IP camera............................................................................................................18
Main Menu .................................................................................................................................19
LIVE VIEW ...............................................................................................................................20
Live Video Page Icons................................................................................................................ 20
PLAYBACK................................................................................................................................22
Playback View ............................................................................................................................ 22
SETUP .....................................................................................................................................26
Basic Configuration .................................................................................................................... 26
Users...................................................................................................................................27
Network .............................................................................................................................. 30
Image .................................................................................................................................32
Audio...................................................................................................................................34
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Date & Time........................................................................................................................36
Live View....................................................................................................................................38
Source.................................................................................................................................38
Video & Image ...........................................................................................................................40
Image – Basic ..................................................................................................................... 41
Image – AE & AWB............................................................................................................. 43
Stream1 ..............................................................................................................................46
Stream2 ..............................................................................................................................48
Stream3 ..............................................................................................................................50
Stream4 ..............................................................................................................................53
Webcasting ......................................................................................................................... 56
Audio..........................................................................................................................................57
Basic ...................................................................................................................................57
Event..........................................................................................................................................59
Event In – Alarm In ............................................................................................................ 59
Event In – Manual Trigger ..................................................................................................61
Event In – VMD Stream1 ....................................................................................................62
Event In – VMD Stream3 ....................................................................................................64
Event In – VMD Stream4 ....................................................................................................66
Event Out – SMTP (Email) .................................................................................................. 68
Event Out – FTP & JPEG .....................................................................................................70
Event Out – HTTP Server.................................................................................................... 72
Event Out – Audio Alert ......................................................................................................73
Event Out – PTZ Preset ...................................................................................................... 75
Event Out – Record ............................................................................................................ 76
Event Map........................................................................................................................... 78
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Device ........................................................................................................................................82
PTZ .....................................................................................................................................82
RS485 .................................................................................................................................83
System .......................................................................................................................................84
Security - Users................................................................................................................... 84
Security - HTTPS................................................................................................................. 87
Security – IP Filtering .........................................................................................................89
Date & Time........................................................................................................................90
Network .....................................................................................................................................92
Network - Basic................................................................................................................... 92
Network – DDNS.................................................................................................................94
Network – RTP.................................................................................................................... 96
Network – UPnP.................................................................................................................. 97
Network – QoS.................................................................................................................... 99
Language .......................................................................................................................... 100
Maintenance .....................................................................................................................101
Support .............................................................................................................................103
About .......................................................................................................................................104
Technical Specifications .......................................................................................................... 105
Image.......................................................................................................................................105
Electrical / Connector............................................................................................................... 105
Video........................................................................................................................................105
Audio........................................................................................................................................106
System Integration .................................................................................................................. 106
Environmental .......................................................................................................................... 107
Physical ....................................................................................................................................107
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Troubleshooting ..................................................................................................................... 108
Upgrading the Firmware ..........................................................................................................108
General Troubleshooting.......................................................................................................... 108
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LIST of ILLUSTRATIONS
Figure 1 Camera Layout .................................................................................................................... 14
Figure 2 Audio Connection ................................................................................................................17
Figure 3 Alarm Connection................................................................................................................17
Figure 4 Main Menu .......................................................................................................................... 19
Figure 5 Main Live View Page ...........................................................................................................20
Figure 6 Playback View .....................................................................................................................22
Figure 7 Basic Configuration ............................................................................................................. 26
Figure 8 Basic Configuration / Users .................................................................................................27
Figure 9 Basic Configuration / Users / Add User ...............................................................................28
Figure 10 Basic Configuration / Users / Modify User......................................................................... 29
Figure 11 Basic Configuration / Network...........................................................................................30
Figure 12 Basic Configuration / Image.............................................................................................. 32
Figure 13 Basic Configurations / Audio ............................................................................................. 34
Figure 14 System / Date & Time....................................................................................................... 36
Figure 15 Live view / Source............................................................................................................. 38
Figure 16 Video & Image / Image - Basic......................................................................................... 41
Figure 17 Video & Image / Image - Auto Exposure .......................................................................... 43
Figure 18 Video & Image / Stream1 ................................................................................................. 46
Figure 19 Video & Image / Stream2 ................................................................................................. 48
Figure 20 Video & Image / Stream2 ROI setting .............................................................................. 49
Figure 21 Video & Image / Stream3 ................................................................................................. 50
Figure 22 Video & Image / Stream3 ROI setting .............................................................................. 52
Figure 23 Video & Image / Stream4 ................................................................................................. 53
Figure 24 Video & Image / Stream4 ROI setting .............................................................................. 55
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Figure 25 Video & Image / Webcasting ............................................................................................ 56
Figure 26 Audio / Basic ..................................................................................................................... 57
Figure 27 Event / Event In - Alarm In............................................................................................... 59
Figure 28 Event / Event In - Manual Trigger ....................................................................................61
Figure 29 Event / Event In - VMD Stream1....................................................................................... 62
Figure 30 Event / Event In - VMD Stream3....................................................................................... 64
Figure 31 Event / Event In - VMD Stream4....................................................................................... 66
Figure 32 Event / Event Out - SMTP (Email)..................................................................................... 68
Figure 33 Event / Event Out - FTP & JPEG .......................................................................................70
Figure 34 Event / Event Out - HTTP Server ...................................................................................... 72
Figure 35 Event / Event Out - Audio Alert......................................................................................... 73
Figure 36. Event / Event Out - Audio Alert / ARecoder Window-1....................................................74
Figure 37 Event / Event Out – Audio Alert / ARecoder Window-2 .................................................... 74
Figure 38 Event / Event Out - Audio Alert / Encode Setup ...............................................................75
Figure 39 Event / Event Out - PTZ Preset......................................................................................... 76
Figure 40 Event / Event Out - Record ............................................................................................... 77
Figure 41 Event / Event Map............................................................................................................. 78
Figure 42 Event / Event Map - Add ................................................................................................... 80
Figure 43 Device / Device - PTZ........................................................................................................ 82
Figure 44 Device / RS486.................................................................................................................. 83
Figure 45 System / Security – Users ................................................................................................. 84
Figure 46 System / Security / Users - Add User................................................................................ 85
Figure 47 System / Security / Users - Modify User ...........................................................................86
Figure 48 System / Security - HTTPS................................................................................................87
Figure 49 System / Security - IP Filtering .........................................................................................89
Figure 50 System / Date & Time....................................................................................................... 90
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Figure 51 System /Network – Basic .................................................................................................. 92
Figure 52 System / Network – DDNS ................................................................................................ 95
Figure 53 System / Network - RTP....................................................................................................96
Figure 54 System / Network - UPnP..................................................................................................98
Figure 55 System / Network - QoS ................................................................................................... 99
Figure 56 System / Language ......................................................................................................... 100
Figure 57 System / Maintenance..................................................................................................... 101
Figure 58 System / Support ............................................................................................................ 103
Figure 59 About...............................................................................................................................104
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DESCRIPTION
-------------------------------------------------------------------------------------------------------------------------------------
The HDZ-A411 Series camera is an internet protocol based megapixel network camera with a built-
in web based viewer on Internet Explorer®. The camera has a connection feature for third-party
applications and compatible with supplied Utility software for easy installation and Client software to
search, configure, manage, live view, record and playback.
The camera supports dual compression formats and multiple streaming simultaneously. The two
standard compression formats include H.264 and MJPEG. The multiple streams can be configured to
a variety of resolutions, bit rates and frame rates.
The camera uses 1/3 inch CCD sensor and Focal length 4.7~84.6mm lens and also supports PoE
(Power over Ethernet), DC12V, and AC24V.
Models
HDZ-A411 HDZ-A411 Series, 1.3 Megapixel, NTSC(PAL)
Key Features
- HDTV Video Quality
The HDZ-A411 Series are capable of providing the outstanding image quality with HDTV
performance and profiles (High, Main, and Baseline) in H.264 compression.
- Multiple Streaming
Each stream can be programmed independently and transmitted using different configurations.
- ROI (Region of Interest)
The ROI features that transmit specially selected area in the primary stream using different FPS,
Resolution, Bit Rates and Picture Quality.
- Dual Codec (H.264, MJPEG)
The HDZ-A411 Series supports two standard compressions formats H.264 and MJPEG.
- Built-in optical Zoom
Support maximum 18x optical and 12x digital zoom.(Total 216x Zoom).
- Intelligent Video Motion Detection
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The HDZ-A411 Series offers intelligent & sophisticated video motion detection for each multiple
streams.
- Triple Power (Power over Ethernet, DC12V, AC24V)
This camera supports Power over Ethernet (PoE), which supplies power to the camera through the
network. If the network has no PoE, connect a DC12V or AC24V power connector.
- Day and Night
The HDZ-A411 Series provide clear monitoring images even in low light conditions using IR-cut filter.
- SD Local Recording
The HDZ-A411 Series provides local video recording function. When camera detects video motion or
alarm events or manual trigger, it can record video stream by itself.
- Voice Alert Linked to Alarm Detection
The HDZ-A411 Series can play the audio file stored in the camera in synchronization with alarm
detection by the sensor input or the motion detection function.
- Network Flow Control
The HDZ-A411 Series provides a flow control function which enhances network efficiency by
significantly restricting user video streams with designating the maximum bandwidth.
- ONVIF Certificate
The HDZ-A411 Series network camera complies with the ONVIF certificate. ONVIF (Open Network
Video Interface Forum) is an open industry forum for the development of a global standard for the
interface of network video products.
Components
Quantity Description
1Camera
1Installation CD
NOTE
Adapter for DC12V / AC24V are not supplied.
13

Camera Layout
Figure 1 Camera Layout
1) RJ-45 connector: Supplies power to the camera through the network using PoE. If PoE is not
available, supplies DC12V or AC24V power source to the POWER connector.
2) ETHERNET link indication LED: Flashes green to indicate that data is being TX/RX by the
camera.
3) ETHERNET activity indication LED: Glows solid amber to indicate that a live connection is
established.
4) STATUS indication LED: Flashes amber about one time per second to indicate normally
working and flashes green about 2~3 time per second while upgrade.
5) POWER indication LED: Glows solid red if power is supplied properly.
6) SPEAKER connector: Connect external speaker for audio output.
7) MIC connector: Supplies external microphone as an audio input source.
8) POWER connection: Supplies DC12V or AC24V as the power source comply with Class2.
9) RESET button: Restores the camera’s factory default settings. This button is recessed. Use a
small tool, such as a paper clip, to press the reset button.
Please take steps as follows:
1. Power off
2. Press and hold the RESET button
3. Supply the camera with power
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4. Hold the RESET button for 15 seconds
10) ALARM
connection: Connect one or two physical alarm input signal into the device and one
alarm output signal that can be used to control an external alarm circuit.
11) BNC connector: Connect BNC cable for composite video output.
12) INSTALLATION TOP STAND connector: 0.25 Inch (0.64cm) UNC-20 screw, top of camera
housing.
13) INSTALLATION BOTTOM STAND connector: 0.25 Inch (0.64cm) UNC-20 screw, bottom
of camera housing.
14) SD Card: Insert SD card for local recording.
15) RS485 connection: Connect RS485 compatible device for PTZ control.
16) TELE: Zoom control keys - Zoom in.
17) FAR: Zoom control key - Focus out.
18) WIDE: Zoom control key - Zoom out.
19) NEAR: Zoom control key - Focus in.
20) SD Cover: Cover of SD Card Slot.
15

INSTALLATION
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Before Installation
Before installing the camera, thoroughly familiarize yourself with the information in this section of
the manual.
- Recommends connecting the camera to a network that use a DHCP (Dynamic Host Configuration
Protocol) server to address devices.
- To ensure secure access to the IP camera, place the camera behind a firewall when it is
connected to a network.
Starting Installation
1. Mount the camera
The camera can be mounted from both top side and bottom side.
2. Connect other peripheral devices
Connect the other peripheral devices such as Alarm, Audio and BNC connector.
3. Supply the camera with power.
- If PoE is not available, connect DC12V or AC24V wires to the camera power connector. Be careful
when DC12V wiring especially the direction of positive and negative. Use power supply compatible
with FCC Class2.
- This camera complies with IEEE802.3af standard. It means that the power for this camera can be
supplied from Ethernet cabling without additional power supply. This can be reducing the
installation efforts.
- The camera will complete a configuration processing within approximately 40 seconds. The amber
LED flashes one time per second after the configuration processing are complete.
4. View the camera image
View the camera image using BNC connector or built-in web browser or supplied Client software.
NOTE
This camera will autosense and work with either a straight Ethernet cable or crossover Ethernet
cable.
Audio Connection
This camera supports bidirectional audio. Install the microphone and speaker which has an amplifier
capability.
16

Figure 2 Audio Connection
1) External Speaker
2) External Microphone
Alarm Connection
The camera provides two alarm input for external signaling devices and one alarm output for
activating external device. Both Normally Open and Normally Closed devices are supported. Be
consult before alarm device installation how to wire between the camera and alarm devices.
Figure 3 Alarm Connection
1) Alarm Input1
2) Alarm Ground
3) Alarm Input2
4) Alarm Output
5) Alarm Ground
6) RS485-
7) RS485+
17

OPERATION
-------------------------------------------------------------------------------------------------------------------------------------
Before starting the camera, installation must be complete. The camera completes a configuration
sequence within approximately 40 seconds when power is supplied. The amber LED of this
megapixel camera flash one time per second indicating the configuration sequence is complete.
NOTE
- If the DHCP is enabled but the camera is not connected to a DHCP server, the camera will be set
default IP 192.168.30.220 and try to get IP from DHCP server about every two seconds.
- Network and processor bandwidth limitations might cause the video stream to pause or appear
pixilated when an increased number of Web-interface users connection to the camera. Decrease
the images per second, resolution, compression, or bit rate settings of the Web-interface video
streams to compensate for network or processor limitations.
Minimum conditions for using web browser
The minimum system requirements to use a Web browser with this IP camera are as follows:
- CPU: Pentium® 4 microprocessor, 2.0GHz
- Operational System: Windows XP® or Windows Vista® or Windows7®
- System Memory: RAM 512 Mbyte
- Ethernet: 100 Mbit
- Video Resolution: 1024(Horizontal) x 768(Vertical) pixels or higher
- Internet Explorer® 7 or later
- ActiveX® 1.0.0.13 or later
Accessing the IP camera
1. Open Web browser
- Double click Internet Explorer® icon.
2. Type IP address
- Type the camera’s IP address in the Internet Explorer® address bar.
- The default IP address is
192.168.30.220
NOTE
- If you do not know the camera’s IP address, install the SmartManager® utility software available
on the CD supplied with the product. The utility software will locate the assigned Model name,
Host name, MAC address, IP address, Version and others.
- Refer to the SmartManager® utility software manual for more detail.
3. Log On to the camera
18

- Click the Live View icon for default live image view or the Setup icon to change the configuration
values.
Main Menu
Figure 4 Main Menu
The dialog box will be appears.
- Type User ID and Password in the dialog box. The default User ID and Password is
admin .
NOTE
For security purposes, be sure to change the password after you log on for the first time.
19

LIVE VIEW
-------------------------------------------------------------------------------------------------------------------------------------
The Live View page provides you to select the properties of video source. You can view the live
image from this page and also access the Setup menu and operate the main functions.
Figure 5 Main Live View Page
Live Video Page Icons
Hide Main Icons: Hides main icons in the live view page.
Show Main Icons: Shows main icons in the live view page.
Live view: Displays live video stream.
Playback View: Enters playback menu.
Setup: Enters setup menu.
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