Xblue networks X-50 User manual

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X-50



QuickInstallationGuide

QuickInstallationGuide

X-50

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2

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RevisionTable

Revision DescriptionofChangesDateReleased

PreliminaryThismanualsupersedesallpreviouslyreleasedmanuals8/2011

 



PartNumbers

PartNumbersDescription

47‐9001X-50 VoiceoverIPTelephoneSystem

47‐9002X-2020 SIPTelephone

47‐900324ButtonSidecarConsole

47‐90048PortNetworkSwitch

47‐9005UniversalWirelessX-50 TelephoneAdapter

Reproduction, publication, or duplication of this manual, or any part thereof, in any manner, mechanically, electronically, or

photographically, is strictly prohibited.

The information contained in this document is subject to change without notice and should not be construed as a commitment by

XBLUE Networks, LLC; XBLUE Networks, reserves the right, without notice, to make changes to equipment design as advances in

engineering and manufacturing methods warrant.

Any and all toll charges are the sole responsibility of the user of the installed equipment; XBLUE offers no warranty or will assume

any responsibility for any toll charges. 



Trademarks: XBLUE, XBLUE Networks, X-50, X50, X2020, X-2020 are trademarks of XBLUE Networks, LLC. All trademarks are the

property of their respective owners.



QuickInstallationGuide

X-50



3



Contents

RevisionTable...............................................................................................................................................2

PartNumbers................................................................................................................................................2

Contents........................................................................................................................................................3

GettingStarted..............................................................................................................................................5

GETTINGTOKNOWYOURX-50......................................................................................................................................6

TheFront...............................................................................................................................................6

TheBack................................................................................................................................................7

MOUNTINGTHEX50SYSTEM.........................................................................................................................................8

USINGTHEX-50GATEWAY...........................................................................................................................................9

CONNECTIONS...............................................................................................................................................................9

Connecting–StandardTelephoneLines............................................................................................10

Connection1–TelephoneSystemOnly.............................................................................................11

Connection2–Internet......................................................................................................................12

Connection3–InternetwithVoiceNetwork.....................................................................................13

InstallationandProgramming....................................................................................................................14

GETTINGCONNECTEDTOTHEX‐50.................................................................................................................................14

InstallationWizard......................................................................................................................................15

WIZARDSETUP–MAINPAGE........................................................................................................................................15

SETUPWIZARDMAINSCREEN........................................................................................................................................16

WANSETTINGS...........................................................................................................................................................16

LANSETTINGS.............................................................................................................................................................17

WIRELESSBASIC...........................................................................................................................................................17

INTERNETTIME............................................................................................................................................................18

NUMBERINGPLAN.......................................................................................................................................................19

IPTRUNK...................................................................................................................................................................20

TRUNKDID.................................................................................................................................................................21

CALLROUTINGTABLE...................................................................................................................................................22

DEVICEINFOSUMMARYPAGE........................................................................................................................................23

X-2020SPEAKERPHONE...........................................................................................................................................24

SIDECAR.....................................................................................................................................................................26

X-2020TelephoneEndpointConnections......................................................................................27

XBLUEUniversalWirelessX-50Adapter..................................................................................................28

QuickInstallationGuide

X-50



4



CONNECTINGTHEWIRELESSADAPTER..............................................................................................................................28

CommonProgrammingQuestions..............................................................................................................29

CANIUSE2DIGITEXTENSIONS?......................................................................................................................................29

HOWDOIKNOWWHATEXTENSIONNUMBERISWHERE?.....................................................................................................29

HOWDOISTOPPHONESFROMRINGING?.........................................................................................................................30

CANIPROGRAMTHESYSTEMTORINGDIRECTLYTOTHEAUTOATTENDANT?...........................................................................31

CANIPROGRAMTELEPHONELINESTOANSWERWITHDIFFERENTGREETINGS?..........................................................................32

DOESTHEX‐50HAVESINGLEDIGITDIALING?...................................................................................................................33

CANISENDALLCALLSTOTHESAMEVOICEMAILBOX?..........................................................................................................35

CANTHEONEPHONESHOWMULTIPLEVIRTUAL(PHANTOM)MAILBOXES?..............................................................................36

CANIFORWARDMYPHONETOMYCELLPHONE?................................................................................................................36

WHATISTHEDIFFERENCEBETWEENAUTORECEPTIONIST(ATTENDANT)ANDVOICEMAIL?.........................................................37

GlossaryofTerms........................................................................................................................................38

Index............................................................................................................................................................42



QuickInstallationGuide

X-50



5



GettingStarted

TheX-50providesyouwithafullfeaturedwiredandwirelessrouteraswellasaSessionInitiated

Protocol(SIP)VoiceoverInternetProtocol(VoIP)TelephoneGateway,whichallowsyoutorunboth

yourdataandvoicetrafficoverthesameLocalAreaNetwork(LAN).TheX-50VoIPTelephonesystem

canconnecttoanexistingnetwork,generallywithoutreplacinganycomponents,oritcanbeusedto

createanewnetwork.



TheX-50VoIPTelephoneSystemcanisspecificallydesigntosupportupto24SIPTelephones,butis

fullyintegratedwiththeXBLUEX-2020SIPTelephones.OncetheX-50isonyournetwork,eachX-

2020telephonewillautomaticallyconnectandbecomeoperational.Thisincludesoff‐sitetelephones

forremoteworkers.



Itdoesnottakealotofnetworkingknowledgetoconnect,programoroperatetheX-50VoIP

TelephoneSystemortheX-2020telephones.





QuickInstallationGuide

X-50



6



Gettingtoknowyour

X-50



TheFront

TheLED’sonthefrontoftheX-50systemshowswhenaportisactiveorinactive.WhentheWANand

LANportsarelitblue,thentheyareconnectedandactive,whentheyarelitred,theyarenotconnected

tothenetwork.WhentheLED’s,abovethelabel“Line”,arelitsolid,itmeansthatthePSTNlineis

active.WhentheseLED’sarenotlititmeansthatthelineisidle.



ThistableshowsthecolorandstatusofeachLEDonthefrontoftheX‐50.

LEDColorEvent

Power BlueLitsolidwhenpoweredup

Flasheswhenbooting

WirelessBlueLitwhenaccessed

Tel(SLT/FAX)BlueLitwhenbusy

PSTNTelephoneLineBlueLitwhenbusy

LANREDNotlitduringthebootunlessit

isconnectedtoaLANDevice

Flasheswhenitisaccessed

WANREDLitsolidwhenitisnotconnected

orwhenbooting

Flasheswhenitisaccessed



QuickInstallationGuide

X-50



7



TheBack

ThebackoftheX-50VoIPTelephoneSystemiswhereyouwillplugintheWAN,LAN,Telephonelines,

Analog/FAX,USBdevicesaswellasthepower.



PortConnectionType Purpose

WANRJ45Connectinternal/externaldevices(10/100/1000)

LANRJ45ConnectInternal(only)devices(10/100)

LINERJ11/RJ14StandardTelephonelines

TELRJ11/RJ14AnalogTelephoneorFAXMachine

USBUSBPrinterServer

12V….1.5ACenterPostPowersupplyinput



(PSTN)TelephoneLines SLT/FAXUSBPowerInputWANLAN

QuickInstallationGuide

X-50



8



Mountingthe

X50

System

The X50VoIPTelephonesystemcanbeplacedonatablehorizontallyorstandingupusingthesupplied

mountingplateoritcanbemountedonawall.



Notes:

1. WhenwallmountingtheX-50systembesurethatitishighenoughtoensureagoodwireless

broadcastsignal.

2. DonotmountorplacetheX-50systemanywherenearwater,waterpipes,boilers,furnacesor

otherdevicesthatcouldleakwater.

3. Thesystemisdesignedtooperateinanairconditionedenvironmentwithproperventilation,

havinganoptimumtemperaturerangefrom40°to95°degreesFahrenheitandarelative

humidityrangeof20to80percent.

4. Theuseofanuninterruptedpowersupply(UPS)systemwillensurethattheX‐50system

continuestooperateduringapoweroutage.ThiswillalsorequireaPoweroverEthernet(PoE)

switchtoensurethatallSIPtelephoneendpointsremainpoweredup.



QuickInstallationGuide

X-50



9



Usingthe

X-50

Gateway

TheX-50Gatewaycanbeusedasaregulartelephonesystemmakingiteasytoinstallandoperate.

ConnectthesystemtotheInternettoactivateafewfeaturessuchasaXBLUEVoIPTelephoneLinesor

emaildeliveryofavoicemailmessage;generally,withoutchangingyourcurrentnetworkconfiguration.

IncreasethebandwidthfromyourISPtosupportmultipleoff‐sitelocationssuchashomeofficeor

remoteworkerandwhenconnectingmultiplesystemsavoicenetwork.

Connections

TheX-50systemcombinestheeaseofusingPlainOldTelephoneService(POTS)formthePublicSwitch

TelephoneNetwork(PSTN)withtheconvenienceofVoiceoverInternetProtocol(VoIP)addressing.The

X-50canaccommodateuptosixPOTStelephonelines,andtwenty‐four(24)X-2020SIPtelephones

andoneanalogtelephonesuchasaFAXmachine.ItdoesnotrequireaconnectiontotheInternet.



QuickInstallationGuide

X-50



10



Connecting–StandardTelephoneLines

SomeX-50VoIPTelephoneSystemscomewithaspecialwiringharnessandaquantityoftelephone

linespliceconnectors,whichcanbeusedwhenconnectingtheTelephoneLinestotheX-50.

Usingthetelephonelinespliceconnectors,youcansplicetogetheryourtelephonelineswiththewiring

harnessandtheninserttheRJ11endsintotheportmarked“Line”ontheX-50.

Telephonelinesgenerallyfollowingaspecificcolorscheme.Onceyouunderstandthecolors,youwill

finditeasytolocateandconnectyourtelephonelines.

LineNumberResidentialColorsIndustrialColors 

Line1GreenWhite/Blue

RedBlue/White

Line2BlackWhite/Orange

YellowOrange/White

Line3GreenWhite/Green

RedGreen/White

Line4BlackWhite/Brown

YellowBrown/White

Line5GreenWhite/Slate

RedSlate/White

Line6BlackRed/Blue

YellowBlue/Red



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