
11
Troubleshooting tips
•Make sure that the power cable is
connected correctly.
•Make sure that the power supply at the
power source is working correctly.
•With the chair turned to the ON
position, give the power cable a slight
wiggle in the port. If any lights flicker (or
not)
then please contact support (details
below).
•Review the connection methods on
the previous page and try alternative
connection methods if possible.
•Confirm that the device/system is
correctly configured as per previous
connection guide.
•Make sure that the wireless channel
switcher is in the corresponding
position that suits your connection
method.
(1,2,3 for wireless and AUX for wired
connections).
•Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
•Please contact X Rocker support
regarding this issue.
•In this case, try another of the three
wireless bands to isolate the signal.
No power going to control panel
Issue Troubleshooting steps
No sound
Wireless transmitter cuts out
during gameplay/No vibration or
subwoofer sound via analogue
connection
The cables connected to
my X Rocker have been
broken accidentally
Interference over wireless connection