Zanussi ME965 Assembly instructions

/U9
INSTRUCTIONS FOR THE USE & CARE
OF YOUR ZANUSSI MICROWAVE
ME965
hi ! i m I
USE SCARE
LjjMljz

It is most important that this instruction book should be retained
with the appliance for future reference. Should the appliance be
sold or transferred to another owner, or should you move house
and leave the appliance, always ensure that book is supplied with
the appliance so that the new owner can be acquainted with the
functioning of the appliance and the relevant warnings.
Warnings
THESE WARNINGS ARE PROVIDED IN THE INTEREST OF SAFETY. YOU MUST
READ THEM CAREFULLY BEFORE INSTALLING OR USING THE APPLIANCE
• Do not use this appliance for any other purpose than the
preparation of normal domestic food. Take care to read the
instructions regarding loads and timings. Also the
recommendations/advice on suitable containers and
utensils (see cookery book).
° The oven must not be operated when empty as this could
damage the oven.
Do not operate the oven if it is damaged until it has been
repaired by a service technician trained by the
manufacturer. It is particularly important that the oven
door closes properly and that there is no damage to:
(1) Door (warped), (2) Hinges and Latches (broken or
loosened), (3) Door Seals and Sealing Surfaces (broken or
cracked).
• Always keep the door seal and door surfaces clean by
wiping regularly with a damp cloth, so that any grease, soil
or spatters are not allowed to build up. Such build up could
result in leakage of microwave energy from the oven.
® This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the controls
or play with the product.
• Any electrical work required to install this appliance
should be carried out by a qualified person.
9 This product should be serviced by an authorised
Zanussi Network Service Centre, and only genuine Zanussi
spare parts should be used.
® It is dangerous to alter the specifications or modify the
product in any way.
® DO NOT overcook foods. Overcooking certain foods can
result in dehydration and subsequently fire. Jacket
potatoes and foods with a high sugar content - such as
those containing dried fruits - are particularly vulnerable.
In case of fire unplug the oven and do not open the door.
• Care and cleaning of the appliance are important. Food
deposits should not be left on the interior cabinet. Do not
place any object between the oven front face and the door,
or allow the door seals to accumulate dirt.
• Always be careful when removing protective film from
food after cooking as the steam when released can cause
burns.
• Any foodstuffs with a ‘skin’, e.g. potatoes, sausages etc,
must be pierced in order to allow for the release of steam.
• Under no circumstances should live animals be placed in
a microwave.
• Unplug the appliance if it is to be left for a period of time,
e.g. during holidays or long weekends.
• Bases of cooking vessels get very hot. Care should be
taken that the dish does not come into contact with any
plastic surface. Wear protective gloves.
• Care should be taken when using microwave browning
dishes on the glass tray as the bases become exceedingly
hot and may cause the tray to shatter (See browning dish
manufacturers’ instructions on timings and use).
• Be cautious when eating food direct from the microwave
as items with a high sugar or fat content can be very hot
inside.
• Airflow above, below and at the sides of a microwave
should not be restricted. See installation instructions.
• Only use cooking containers recommended for use in a
microwave.
• Do not use metal containers, metal glazed china,
melamine or cut glass as cooking containers, or bags with
metal ties.
• Do not use more than the recommended quantities of
aluminium foil in the oven.
• Do not use capped bottles, jars or tins.
• Do not use the oven for drying any items.
• Leave the oven empty at all times when not in use and do
not operate the oven when empty.
• Do not let the timer continue to operate after removing
the food.
• Do not attempt to cook or reheat eggs in their shells,
they may explode. Pierce the yolks of eggs.
• Do not attempt to deep fat fry in a microwave.
• Do not use this appliance if it is in contact with water.
• Do not reheat drinks in plastic cups, they could melt.
• Do not use a conventional meat thermometer. They may
be used outside the cooker to check temperatures but not
during cooking.
• Always remove the metal shelf when it is not in use.
• Under no circumstances should you attempt to repair
the appliance yourself. Repairs carried out by
inexperienced persons may cause serious injury. Consult
your local Zanussi Service Centre. Always insist on
genuine Zanussi spare parts.
WARNING: it is dangerous for any person
other than a service technician trained by the
manufacturer to perform service repairs.

Contents
Contents. page 1
Specifications. page 2
Installation. page 3-4
Features Diagram. page 5
Using your microwave oven. page 6
Operating instructions. page 7-10
Cleaning and Maintenance. page 11
Practical Hints. page 12
Microwave Cooking Terms and Techniques. page 13
Questions and Answers. page 14
If the oven does not work. page 15
Zanussi Guarantee Conditions. page 16
Zanussi Service Force. page 17-21
Important: the installation of the oven and connection to the electricity supply must
always be done by competent installers and to standards and regulations currently in
force.
1

Specifications
ME 965
AC Line Voltage
AC Power Required
Output Power
Microwave Frequency
Exterior Dimensions
Oven Cavity Dimensions
Cooking Uniformity
Weight
Single phase 240V, 50Hz
1200W
700W (1EC 705)
2450 MHz
550mm (W) x 336mm (H) x 403mm (D)
345mm (W) x 223mm (H) x 344mm (D)
Turntable (325mm tray) system
Approx 21 kg
2

Installation
Please note: This microwave cooker has
been designed to be used in a domestic
household. Therefore the guarantee
supplied with this appliance may be
invalidated if it has been used for a
commercial or catering application.
After unpacking, ensure that all packing
materials have been removed from the
oven cavity.
Positioning
This oven is free-standing and can be
placed wherever you choose within reach
of a power outlet. Ensure that the surface
on which the oven is to stand is level and is
capable of withstanding the weight. To
ensure that the oven has adequate
ventilation, there must be at least 2.5cm/l
inch of clearance at the top, 4cm/lV2
inches at the back and a total of 15cm/6
inches side clearance.
The unit must not be installed in any area
where heat and steam are generated, for
example, next to a conventional oven.
NOTE* Do not store cookbooks or the
instruction book inside or underneath the
oven. Do not place tea towels or utensils
over the cooling vents.
Electrical Connection
*THIS APPLIANCE MUST BE
EARTHED
For your convenience and safety, your
new Zanussi microwave oven comes ready
fitted with a moulded flex and plug. All you
need to do is push the plug into a 13 amp
power socket and switch on. If for any
reason you need to replace this plug with
one of your own, you will find the wires
inside the flex are colour coded as follows:
GREEN AND YELLOW - EARTH
BLUE - NEUTRAL
BROWN - LIVE
If you fit your own plug, the colours of the
wires in the mains lead of your appliance
may not correspond with the markings
identifying the terminals in your plug. If
this is the case proceed as follows:
Connect the green and yellow (earth) wire
to the terminal in the plug which is marked
with the letter ‘E’ or the earth symbol j_
or coloured either green or green and “
yellow.
Connect the blue (neutral) wire to the
terminal in the plug which is marked with
the letter ‘N’ or coloured black. Connect
the brown (live) wire to the terminal which
is marked with the letter ‘L’ or coloured
red.
The cut off plug should be disposed of to
avoid the risk of shock from the plug being
inserted into a 13 amp socket elsewhere in
the house.
Fuses
The appliance’s moulded-on plug is
supplied fitted with a 13 amp BS1362 fuse.
If this fuse blows you can replace it in the
following way:
Remove the plug from the power socket
and use a small screwdriver to lever out
the red plastic fuse carrier located
between the plug’s prongs, together with
the old fuse. Fit in a new 13 amp fuse and
clip it back into the plug. Make sure your
new fuse is ‘ASTA’ approved and
complies with BS1362. If the carrier is
damaged you can get a new one from your
local Zanussi Service Agent, the details of
which can be obtained by looking under ‘Z’
in your telephone directory.
Safety
★ Check that the supply flex and any
other wiring is positioned in such a way
that when the microwave oven is
operating its temperature at any point is
less than 50 degrees C above the ambient
temperature of the room.
3

★ Never remove the rear panel of the
oven to gain access to the terminal board.
If an extension is required it should be
made using the standardised plug and the
external cable, which should be capable of
carrying the expected load.
★ Check that the fuse and domestic
installation are suitable to carry the
electric load of this appliance (see rating
plate at the back of the oven).
★ Check that the appliance is properly
earthed according to existing rules and
regulations.
This appliance meets the requirements laid
down in the EEC Directive No 76/889 and
amendment 82/499 relating to the
suppression of radio and TV interference.
4

Features Diagram
1 .
Oven lamp
10.
Wave Guide cover
2.
Ventilation slots
11.
Clock button
3. Oven door
12.
Variable cook control
4.
Removable turntable
13. Stop button
5.
Removable roller stay
14.
Start (Cook) button
6.
Door latches
15. Clear button
7.
Door open button
16. Timer Hold button
8.
Variable cooking and cook indicator
17.
Defrost button
9.
Digital Display
SETTING
POWER LEVEL
(Approximate percentage
of microwave power).
FULL POWER 100%
HIGH
70%
MEDIUM
50%
DEFROST
30%
LOW
10%
OUTPUT POWER = 700W (1EC 705)

Using your
microwave oven
Before using the microwave oven for the
first time, ensure that all packaging
materials have been removed from both
the outside and inside of the oven. Wipe
out the inside of the oven with a damp
cloth. Check that the door seal and sealing
surfaces are not broken or cracked, that
the door is not warped and that the hinges
and latches are not broken or loosened. If
you do find any damage, contact your local
Zanussi Network Service Centre.
Microwave cooking is very versatile. It
enables you to cook, reheat, roast,
simmer, hold-warm and even defrost with
speed and convenience.
As microwaving is such a new and fast way
of cooking, you should be able to be more
adventurous as you become more familiar
with this method of cooking.
To begin with something easy, heat a cup
of coffee in a mug for two minutes, but
open the door at any time and check if the
coffee is as hot as you like it. Next try
heating leftovers on a plate. An average
serving takes about 2-3 minutes on a
medium setting. Look for steam or test
the food to see if it is ready.
You can open the door at any stage. If
additional time is needed, add it gradually.
It is always better to under estimate the
cooking time than over estimate.
Every recipe in the cookbook gives the
approximate cooking time. Because of
factors such as food temperature, dish
shape, arrangement of food and density of
food it is difficult to give a precise time.
Always start with a shorter time and add
time if needed.
The microwave oven cooks much faster
than conventional ovens. It is wise to take
special care when you are cooking
something for which specific timings have
not been recommended. This applies
particularly when reheating foods. Always
watch the cooking or heating of the food
and give it a short cooking time, adding
more until you have the required results.
You will soon learn the correct timings for
cooking or heating your favourite foods. It
is important to remember that it is
possible to bum foods if they are cooked
for too long, but the burning will occur
inside the food first and will only become
apparent by smell.
The roller stay is removable and should be
correctly positioned with the turntable
seated on it.
Should you wish to use a browning dish,
we would suggest that a suitable insulator
be placed between turntable and browning
dish in order to prevent the glass turntable
and roller stay from damage by heat
stress. A large, heat resistant and
microwave proof glass plate may be used
as an insulator. It is important that the
recommended preheating time of the dish
should not be exceeded.
The door seal is designed to prevent
leakage of microwave energy during
cooking. Occasionally moisture may
appear around the oven door, this is
normal.
Please remember that the cookbook is
only a guide.
6

Operating
Instructions
Operation of autotouch
control panel
Your new auto-touch microwave oven
uses a microprocessor, the electronic
brain that provides the wide variety of
cooking programmes which could not be
achieved by conventional control methods.
The operation of the oven is controlled by
touching the appropriate buttons arranged
on the surface of the control panel. The
digital readout will display the cooking
time, time of day or minute timer.
Indicators show the variable cooking
setting or cooking function you have
programmed.
An entry signal tone should be heard each
time you touch the control panel to make a
correct entry. If you do not hear this
sound:
1. Y ou have not used enough pressure in
touching the button,
2. You have made more entries than the
control panel will accept,
3. You have made an incorrect entry.
In addition to the entry signal tone, an
audible signal will sound 4 bleeps at the
end of the cooking cycle.
• Make sure that the oven is plugged into
a power point. When the oven is plugged
in, the display will show 00:00 flashing on
and off.
• You cannot programme the oven if the
door is not closed firmly.
• If the power is disconnected for any
reason, all settings will be cancelled. When
the power is restored, it will be necessary
to re-set the clock for the functions you
require. The display will flash when the
power is reconnected, and will show the
number of minutes that have elapsed
between the restoration of power and the
re-setting of the controls.
• You can change the power level during a
cooking sequence.
To set the clock to the correct time of day
The clock is now set and will keep the time of day.
Note: This is a 24 hour clock.
All the setting buttons will advance by maintaining pressure.
If you exceed the number required, maintain pressure until the ‘0’ shows, then
start again.
If you attempt to enter an incorrect clock time, e.g. 8.61, a long ‘bleep’ will
sound. To erase, touch the ‘clear’ button. _
PROCEDURE
BUTTON ORDER
DISPLAY
1: Touch the CLOCK button
BLANK
2: Enter the correct time of day
by touching the minutes and
seconds buttons as shown
These examples show the
times of day set at 12.30pm,
9.35am and 9.35pm
Minutes Seconds
10 1 10 1
o o o o
PRESS Once Twice 3 times
10 1 10 1
o o o o
PRESS 9 times 3 times 5 times
10 1 10 1
o o o o
PRESS Twice Once 3 times 5 times
12:30
09:35
21:35
3: Touch the CLOCK button
again. This example shows the
time as set at 12.30pm
CLOCK
o
PRESS Once
12:30
7

To cook by variable cooking control
There are five preset power levels.
Some foods give best results when cooked more slowly at a lower cooking power. Your
cookbook indicates the recommended variable setting for each recipe. See your
cookbook for guidelines on how to use the variable cooking control.
• Suppose you want to heat soup for 2 minutes 15 seconds at HIGH
PROCEDURE
BUTTON ORDER
DISPLAY
1: Enter desired cooking time by
touching the buttons as shown
Minutes Seconds ~*~
10 1 ’O 1
o o o o
PRESS Twice Once 5 times
2:15
2: Select desired variable cooking
control setting
HIGH
o
PRESS Once
2:15
HIGH
3: Touch the START button
Start
o
PRESS Once
2:15
HIGH
The cooking time will count down to zero. When the timer reachers zero, all indicators
will go out and an audible signal will sound. The time of day will reappear on the display.
Note: If you accidentally touch the wrong variable cooking control button, immediately
touch the correct button. The last button touched will be the setting the oven
accepts. For example, if you touch the HIGH button and then immediately touch
the MEDIUM button, the oven will cook at MEDIUM.
Basic uses are as follows:
Power Level % Power
General Uses
10
Holding food warm, softening butter, raising bread.
30
Defrosting, warming syrups and sauces
50
Slow cooking, heating frozen meal dishes e.g. fish pies
curries, casseroles.
70
Cook cakes, soups and stews, reheat plated and
leftover food, reheating larger items.
100
Full power for vegetables, fish, hot beverages,
preheating.
8

Minute timer setting
The control panel can be set as a timer for timing up to 99 minutes 59 seconds. There is
no cooking involved.
•Suppose you want to time a three minutes long-distance phone call:
PROCEDURE
BUTTON ORDER
DISPLAY
1: Enter desired time
Minuics ! ((( Seconds (
o o o o
PRESS ' limes
3:00
2: Touch the TIMER/HOLD
button
TIMER/HOEl)
o
PRESS Once
3:00
3: Touch the START button
o
PRESS Once
3:00
The timer will begin counting down to zero. When the timer reaches zero, the signal
will sound. The time of day will reappear on the display.
To cancel the minute timer during operation, touch the CLEAR button and the time
of day will reappear.
Multiple sequence microwave cooking
Your oven can be programmed for up to 4 automatic cooking sequences, switching
from one variable power setting to another automatically.
• Suppose you want to cook a casserole for 5 minutes at FULL POWER, and continue
to cook for 30 minutes at HIGH (2 automatic cooking sequences).
PROCEDURE
BUTTON ORDER DISPLAY
1: Enter desired time for first
cooking sequence
Minutes Seconds
10 1 1.0 1
o o o o
PRESS 5 times
5:00
2: Select first variable cooking
control setting
FULL
o
PRESS Once
5:00
FULL
3: Enter desired time for second
cooking sequence
-Minutes ^ ^Seconds ^
o o o o
PRESS 3 times
30:00
4: Select second variable cooking
control setting
High
o
PRESS Once
30:00
HIGH
5: Touch the START pad
Start
o
PRESS Once
5:00
FULL
The timer counts down to zero
then the following is displayed
30:00
HIGH
When the cooking time reaches zero, all indicator lights will go out and a ‘bleep’ will
sound.
Note: If FULL POWER is selected as the final sequence, it is not necessary to touch
the FULL POWER button.

Microwave cooking
To cook at full power:
Many foods are cooked at FULL POWER (100%) for best results. The variable cooking
control allows you to select the rate of microwave cooking, but the oven will
automatically operate at FULL POWER if no variable cooking control button is touched.
If you wish to cook at FULL POWER, it is not necessary to touch the button. For other
variable cooking control levels, the desired setting must be entered.
• Suppose you want to heat 2 cups of coffee for 1 minute 30 seconds at FULL POWER.
PROCEDURE
BUTTON ORDER
DISPLAY
1: Enter desired cooking time by
touching the minutes and
seconds buttons as shown
Minutes Seconds
10 1 io 1
o o o o
PRESS Once 3 times
1:30
2: Touch the START button
Start
o
PRESS Once
1:3°u
The cooking time will count down to zero. When the timer reaches zero, the indicators
will go out and an audible signal will sound. The time of day will reappear on the display.
Microwave energy will stop. . ,
When the door is opened during the cooking process, the cooking time in the readout
automatically stops. The cooking time starts again to count down when the door is
closed and the START button is touched. .
If food does not seem to be heating properly, check the indicator immediately below the
lighted digital display. Ensure that the correct cooking temperature has been set.
The turntable can rotate in either direction when starting the cook cycle. This is normal
and simply depends on the position of the motor when the cycle is started.
10

Cleaning and
maintenance
Microwave oven cleaning
*THE ELECTRICITY SUPPLY SHOULD
BE DISCONNECTED BY REMOVING
THE PLUG FROM THE SOCKET
BEFORE CLEANING.
It is important to wipe up all spillages as
these can affect the cooking time. The
spillages absorb microwave energy and
prolong the cooking time.
To keep the oven free from grease and
soil build-up, it should be cleaned with a
damp cloth after use. A soft nail brush can
be used to remove stubborn stains.
Odours can be eliminated from the inside
of the oven by boiling a solution of one cup
of water and several tablespoons of lemon
juice in the cavity. We would also
recommend occasionally wiping the oven
interior with a sterilising fluid e.g. Milton,
in the interest of hygiene.
Only use a mild detergent, water and a
soft, clean cloth to clean the oven face and
other surfaces, and polish dry with a soft
cloth or paper towelling. Do not use
aerosol, caustic or abrasive cleaners, or
scrape the interior surface with knives or
other utensils. This could cause the
enamel paint to come off, exposing the
metal underneath. Any exposed metal
could cause sparking or arcing, and further
damage to the oven.
Wipe out crumbs that fall between the
door and the frame with a damp cloth. It is
important that the door seal area is kept
clean. If there is a greasy film on the oven
door, a small amount of vinegar water can
be used to remove the grease. Rinse with
cold water and polish dry with a soft cloth
or paper towelling.
The glass turntable may be removed and
taken to the sink to be cleaned or washed
in the dishwasher. Care should be taken to
avoid dropping the glass turntable.
Although it is made of toughened glass, it
will break if not handled with normal care.
1

Practical hints
★ Cheese from the refrigerator can be
brought back to room temperature in a
matter of seconds in your oven.
★ Dinner rolls can be heated in a basket ★ Microwave oranges for 10-15 seconds
iined with a cloth or paper napkin and for easy peeling.
taken to the table. Ensure you only heat
for a short time as the bread can become
brittle with overcooking.
★ When you have extra time, make cake
toppings and fillings and store in the
refrigerator. When required just heat for
10-20 seconds and spread on cake.
★ Freezer wrapping can be easily
removed from frozen meat if heated in the
microwave oven until the wrapper looks
moist.
★ Commercially packaged frozen fruit can
be placed in a glass dish and defrosted in a
few minutes for serving. Put package or
carton in glass dish to hold the melted
juice. Open carton and serve fruit. If the
package has metal ends, remove before
heating.
★ Try cooking chicken halves, whole
hams, roasts, etc. for a short time in the
microwave cooker before placing them on
the rotisserie or grilling over the outdoor
barbecue. This will avoid excessive
exterior charring.
★ Bread may be taken from the freezer
and quickly defrosted in your microwave
oven. Open bag and be sure to remove
metal ties. Heat until you can see a drop
or two of moisture inside the wrapping.
★ Melt butter or chocolate, soften butter
for creaming or for spreading on bread or
toast.
★ If a small amount of food is heated in
the microwave oven, such as a tablespoon
of butter, a square of chocolate, or a small
potato, place a cup of water in the cooker
to increase the cooking load.
★ Wooden spoons may be left in sauces
etc. for up to 5 minutes.
12

Microwave
cooking terms
and techniques
Stirring
With foods such as casseroles, sauces and
soups it is necessary to stir the ingredients
during the cooking time so that the heat is
evenly distributed.
Arrangement of food
To ensure even cooking of food it is best
to arrange it so that the thinner sections
are placed towards the centre of the dish,
and the thicker, more dense parts of the
food are on the outside. For example, if
cooking chicken drumsticks, the joint
should be arranged with the plump end
pointing out from the centre of the dish.
Turning food
Also to ensure even cooking, dense items
such as hams, roasts or whole poultry
should be turned at least once during the
cooking programme. When using individual
dishes it is advisable at some time during
the cooking programme to re-arrange the
dishes so that they will all be ready at the
same time.
Standing time
Microwaves only penetrate food to a depth
of 4 cm/lV 2 inches, so dense food items
should be left to stand for a short period of
time once the microwave cooking is
complete. The heat inside the food will
penetrate to the centre and ensure that it
is completely cooked. Standing time can
take place either on the kitchen surface or
in the microwave with the power off. The
food is covered, often with foil, and left so
that the heat can transfer evenly
throughout the food. The denser the food,
the longer the standing time.
Shape of food
Always aim for uniform shapes to aid the
even cooking of food. This is especially
relevant when cooking joints of meat and it
is advisable to bone and roll joints such as
legs of lamb before cooking.
Covering
There are several types of covering and
they are all used for different purposes.
Plastic film or glass lids help to hold in
steam and therefore retain moisture so the
food can cook more quickly. Paper towels
or napkins can be used as loose covers in
order to prevent spitting and also to
absorb moisture. Wax paper can also be
used.
Cookware
The range of cooking utensils that can be
used in the microwave is wide. There are
many excellent varieties of cookware
specially manufactured for use in the
microwave/freezer. Also much of the
conventional kitchen equipment is quite
suitable. The basic rule to remember is
not to use anything made of metal or with
any metal parts. This includes screws,
handles, metallic designs on plates, foil
dishes, and metal ties on food bags from
the freezer. Some plastics such as
melamine or urethane may be warped or
cracked in the microwave. The most
suitable dishes are made of china, pottery,
ovenproof glass or paper. For further
information see your microwave cook
book. If you have any doubts about the
suitability of a particular dish, carry out a
simple test by placing a glass half filled
with water next to the dish to be tested in
the oven. Heat for 30 seconds. If the dish
feels warm, it should not be used.
1

Questions and
Answers
Q Does it harm the oven if it is
accidentally operated with no food in it?
A Severe damage can occur if the oven is
turned on when it is empty.
Q Is eating food cooked in a microwave
oven harmful?
A Microwaves are simply a source of heat
energy just like gas and electricity. All
three produce cooking in the food itself.
Therefore food cooked in a microwave
oven is not harmful to eat.
Q Why do I have moisture in the
microwave oven after cooking?
A The moisture on the inside of your
microwave oven is normal and nothing to
worry about. It is caused by the steam
from the cooking food hitting a cool oven
surface. Wipe excess moisture from the
inside of the oven after each use.
Q What causes the oven interior light to
dim when using Variable Power?
A This is normal and indicates that the
oven is operating and cycling normally.
Q Foods cooked in a microwave oven
seem to cool off faster than conventionally
cooked foods. Why is that?
A Often the dish used to store foods in
the refrigerator is then used for heating
the food in the microwave oven. In this
case, the cold dish absorbs heat from the
food. It may be necessary to heat the food
for an additional time.
14

If the oven does
not turn on
★ Check that the appliance is connected
correctly.
★ Check that the plug is firmly
connected to the wall socket and that the
socket is switched on. Check the power
supply by plugging in another appliance.
★ Replace the fuse in the plug with
another of the appropriate rating.
★ Check that the fuse in the fuse box is
intact.
★ Ensure that you have pressed ‘Start’ to
commence cooking, and that the door is
firmly closed.
★ If the cooking results are not
satisfactory, ensure that you have
programmed the oven correctly.
★ Check that the food is not covered
with excessive foil and you have not used
a metal lid. Also check that the air vents
are not obstructed.
★ If the oven light does not operate,
check the fuse in the plug.
★ If after all these checks the appliance
still does not work, call your local Zanussi
Service Centre, the details of which can
be found in your local telephone
directory under ‘Z’.
NEVER ATTEMPT TO REMOVE
THE REAR PANEL OF THE OVEN
OR TAMPER WITH THE OVEN IN
ANY WAY.
★ Please note that it will be necessary to
provide proof of purchase for any in¬
guarantee service calls.

Peace of mind for
twelve months
Zanussi standard guarantee
conditions
This guarantee is in addition to your
statutory and other legal rights which will
not be excluded or in any way diminished
by the return of this guarantee card.
We, Zanussi Limited, undertake that if,
within twelve months of the date of the
purchase, this ZANUSSI appliance or any
part thereof is proved to be defective by
reason only of faulty workmanship or
materials, we will, at our option, repair or
replace the same FREE OF ANY
CHARGE for labour; materials or carriage
on condition that:
- The appliance has been correctly
installed and used only on the electricity
supply stated on the rating plate.
- The appliance has been used for normal
domestic purposes only, and in accordance
with the manufacturer’s operating and
maintenance instructions.
- The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not
authorised by us.
- The appliance is still in the possession of
the original purchaser.
All service work under this guarantee
must be undertaken by a Zanussi Network
Service Centre.
Any appliance or defective part replaced
shall become our property.
Exclusions
This guarantee does not cover:
- Damage or calls resulting from
transportation, improper use or neglect,
the replacement of any light bulbs or
removable parts of glass or plastic.
- Cost incurred for calls to put right
machines improperly installed or calls to
machines outside the UK and the Republic
of Ireland.
- Appliances found to be in use within a
commercial environment, plus those which
are the subject of rental agreements.
16

How to find the telephone number of
your
Zanussi Service Force
listed in this leaflet
Zanussi Service areas are allocated by postcodes which
are listed in alphabetical order for easy reference.
1. Look for the two letters of your address
postcode in the far left ‘Postcode’ column.
2. Match up the number of your postcode against
the number listed in the ‘Postcode Numbers’
column.
3. Look across the column to the Service Force
Key Number for your area. Turn to the last page
of this directory for the address and telephone
number to contact for service which is listed
against your keynumber.
If you are unsure of your postcode, the main towns and
cities are listed in alphabetical order for easy reference.
Additionally, your local Zanussi Service Force Centre
telephone number is listed under ‘Z’ in your telephone
directory.
The Customer Care Department at Zanussi House,
Hambridge Road, Newbury, RG14 5ep, Tel: 0635
521313, will be happy to help you with any queries or
difficulties.

Post-
Town
Post-code
Service
Post- Town
Post-code
Service
code
Number Force
code
Number
Force
Letter
Key
Letter
Key
Number
Number
AB
Aberdeen
1-5
1
DN
Doncaster
1-7, 10-12, 22
33
AL
St. Albans
1-10 2
DN
14
38
A
Brecon
45
3
DN Doncaster
8-9, 15-21,31-40
39
BA
Bath
1-5, 11-15 4
BA
7-10, 20-22 5
SUB POSTCODE DIVISION
BA
6, 16 6
BB
Blackburn
1-12 7
DN Gainsborough
BD
Bradford
1-23
8
South
21-1, 22-21, 21-5
40
BD
24
9
DN
Gainsborough
BH
Bournemouth
1-25
11
North
21-3,21-4
39
BL
Bury
0-9
12
BN
Brighton
1-9, 11-15 12
DT
Dorchester
1-6, 10-11
9
BN
20-27
13
DT
6-9
5
BN
16-18
14
BR
Bromley
1-8
15
SUB POSTCODE DIVISION
BS
Bristol
1-28,98-99 16
BT
Belfast
1-82
17
DT Bridport East
6-3, 6-4 9
B
Birmingham
1-21,25-33, 17
DT
Bridport
B
38, 40, 45, 47-48
17
West 6-5, 6-6
5
B
60-71,80, 97-98
18
DY Dudley
1-6, 8-9,
17
B
Birmingham
23-24, 34-37,
18
DY
7, 10-14
41
B
42-44, 46, 18
EC
London
All EC Codes 28
B
72-79 19
EH
Edinburgh
1-42, 52-54 42
B
Birmingham
49-50
19
EH
43-46 35
B
96
19 EH
Edinburgh
47-49,51,55 43
B
Birmingham
95
20
EN
Enfield
1-11
28
CA
Carlise
1-28
21
EX Exeter
1-17, 20
45
CB
Cambridge
1-8
22
EX
18-23, 31-39 46
CB
9-11
23
E London
All East Codes 28
CF
Cardiff
1-8,31-48
3
FK Falkirk i
1-4 43
CH
Chester
1-4
24
FK
10-14, 18-19 32
CH
5-7
25
FK
Falkirk
5-9, 15-17
47
CH
8
26
FK
20-21 31
CM
Chelmsford
0-6, 8-9, 11-15
27
FY
Fleetwood
0-8
7
CM
7
23
GCI
Guernsey
48
CM
Chelmsford
16-24 28
GL Glouchester
1-8, 10-19,
49
CO
Colchester
1-16
23
GL
50-56
49
CR
Croyden 0
,2-4, 9 29
GL 9
15
CT
Canterbury 1-21
83
GL
20
19
CV
Coventry
1-8, 10-12,21-33
20
GU
Guildford 1-24, 26, 34-35
50
cv
9, 13 18
GU
25 51
CV
Coventry
31-35, 37
20
GU
Guildford
27-33 13
cw
Crewe
1-12
30
G
Glasgow
1-5, 11-15,20-
47
DA
Dartford
1-18
29
G
23, 31-34, 40-
47
DD
Dundee
1-5,7-11
31 G
Glasgow
46,51-53,58,
47
DD 6
32 G
60-69, 73, 76-
47
DE
Derby
1-3, 6-7, 13-15
82 G
Glasgow
78, 81-84,71-
43
DE
11-12 18
72, 74-75
43
DE
Derby
4-5, 55
33
HA
Harrow
0-9
2
DG
Dumfries
1-7, 10-12
34
HD
Huddersfield
1-8 8
DG
8-9
36 HG
Harrogate
1-5 8
DG
Dumfries
13-14
35
HP
Hemel
1-3
2
DH
Durham
1-9
37
HP
Hempstead
4-23 53
DL
Darlington
1-17
37
18