Zanussi ZI 9454 X User manual

FRIDGE-FREEZER
ZI 9454 X
INSTRUCTION BOOKLET
2222 214-73
©Electrolux plc 2004

2
It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, or should you move house and
leave the appliance, always ensure that the book is left with the appliance in order that the new owner
can get to know the functioning of the appliance and the relevant safety information.
This information has been provided in the interest of safety.You MUST read it carefully before installing
or using the appliance.
Installation
• This appliance is heavy. Care should e taken when
moving it.
• It is dangerous to alter the specifications or attempt
to modify this product in any way.
• Care must e taken to ensure that the appliance
does not stand on the electrical supply ca le.
Important if the supply ca le is damaged, it must
e replaced y a special ca le availa le from your
local Service Force Centre.
• Any electrical work required to install this appliance
should e carried out y a qualified electrician or
competent person.
• Parts which heat up should not e exposed.
The ack of the appliance should e close to a solid
wall ut leaving the required distance for ventilation
as stated in the installation instructions.
• The appliance should e left for 2 hours after
installation efore it is turned on, in order to allow
the refrigerant to settle.
Child Safety
• Do not allow children to tamper with the controls or
play with the product.
• Keep all packaging well away from children.
General Safety
• This appliance contains hydrocarbons in its
cooling unit; maintenance and recharging must
therefore only be carried out by authorised
technicians.
• Take utmost care when handling your appliance
so as not to cause any damages to the cooling
unit with consequent possible fluid leakages.
•The appliance must not be located close to
cookers, radiators or boilers.
•Avoid prolonged exposure of the appliance to
direct sunlight.
•Do not use other electrical appliances (such as
ice cream makers) inside of refrigerating
appliances.
During Use
• This appliance is designed for domestic use only,
specifically for the storage of edi le foodstuffs.
• Frozen food must NOT e re-frozen once it has
thawed out.
• Do not place car onated or fizzy drinks in the
freezer.
• Do not remove items from the freezer if your
hands are damp/wet, as this could cause skin
a rasions or frost/freezer urns.
• Ice lollies can cause ‘frost/freezer urns’ if
consumed straight from the freezer.
• Manufacturers’ storage recommendations should
e strictly adhered to. Refer to relevant
instructions.
• The cooling plate or refrigerated freezer shelves
in this appliance contain channels through which
the refrigerant passes. If these are punctured this
will cause su stantial damage to the appliance
and result in food loss. DO NOT USE SHARP
INSTRUMENTS to scrape off frost or ice. Under
NO circumstances should solid ice e forced off
the lining or shelves. Solid ice should e allowed
to thaw, when defrosting the appliance. See
Defrost Instructions.
Maintenance and Cleaning
• Switch off and unplug the appliance efore
carrying out any cleaning or maintenance work.
Servicing
• This product should e serviced y an authorised
engineer and only genuine spare parts should e
used.
• Under no circumstances should you attempt to
repair the machine yourself. Repairs carried out
y inexperienced persons may cause injury or
serious malfunctioning. Refer to your local
Service Force Centre and always insist on
genuine spare parts.
At the end of the Appliance
Life
• When disposing of your appliance, use an
authorised disposal site.
• Remove the plug and ensure that any locks or
catches are removed, to prevent young children
eing trapped inside.
IMPORTANT SAFETY INFORMATION

3
IMPORTANT SAFETY INFORMATION
Building the appliance in
• Fit the appliance into the recess.
• Rotate the racket of 180° in order to o tain the
right position ( 2).
The position (1) is on the delivery.
• Fix it to a solid wall with the appropriate racket.
1
2

4
CONTENTS
Instructions for the User
Important Safety Information 2
Operation 5
Before using 5
Use of the freezer - Control panel 5
Freezing fresh food 6
Storage of frozen food 6
Thawing 7
Making ice cu es 7
Freezer compartment 7
Useful hints for freezing 7
Use of the refrigerator - Control panel 8
Dynamic Air Cooling 9
Operation 9
Refrigerator compartment 9
Maintenance and Cleaning 10
Periodic cleaning 10
Defrosting 10
Replacing the ul s 10
Something Not Working 11
Service and Spare Parts 12
Customer Care 12
Guarantee Conditions 13
Instructions for the
Installer
Technical Specification 14
Installation 15
Positioning 15
Electrical Connection 16
Positioning 17
Height adjustment 17
Fitting the side panels 17
Adjustment door (if necessary) 18
Building the appliance in 19
Fitting the plinth 19

5
OPERATION
Before using
Remove all securing tapes. Wash inside the
appliance with lukewarm water and icar onate of
soda (5 ml to 0.5 litre of water).
Do not use soap or detergent as the smell may
linger. Dry thoroughly.
Control panel
Use of the freezer
EC D F
ABGHI
A ON/OFF light
B Freezer utton ON/OFF
C Temperature setting utton (warmest)
D Temperature indicator
E Temperature setting utton (coldest)
F Alarm reset light
G Alarm reset utton
H Fast Freeze light
I Fast Freeze utton
A. Light ON/OFF
B. Button ON/OFF
ON: Press the utton (B). The pilot light (A)
illuminates.
OFF: Keep the utton (B) until the pilot light (A) and
the temperature indicator switches off.
Attention!
During the initial sta ilising period the temperature
displayed cannot correspond to the requested
temperature.
D.Temperature display
During normal use the display shows the
temperature inside the freezer.
Attention!
A difference etween the temperature display and
temperature setting is normal. Especially when:
- a new setting has recently een selected
- the door has een left open for a long time
- warm food has een placed in the compartment.
C - E. Temperature setting buttons
The temperature can e adjusted etween -15°C
and -24°C.
By pressing the utton (C or E), the current
temperature setting flashes in the display. It is only
possi le to modify the temperature with the indicator
flashing. To set a warmer temperature, press utton
(C). To set a colder temperature, press utton (E).
The indicator displays the newly selected
temperature for a few seconds and then shows again
the internal compartment temperature.
The newly selected-temperature should e reached
within 24 hours.
20
100
150
30
100
E
• If using a 100 mm plinth, fit the complete height
compensation strip.
Alignment height of 870 mm
• If using a 190 to 220 mm plinth, make a cut-out
as shown on the previous page.
• If using a plinth higher than 150 mm ut less than
190 mm, cut the height compensation strip
supplied with the appliance to the required depth
and fit it etween the plinth and the ventilation
grill.
• If using a 150 mm plinth, fit the complete height
compensation strip.
• If the appliance is installed at the end of a row of
units, insert foot E to hold the plinth in place.

6
Storage of frozen food
When first starting-up or after a period out of use,
efore putting the products in the compartment let
the appliance run for at least two hours on the Fast
Freeze setting, then push the Fast Freeze utton
again.
Do not exceed the storage period indicated y the
manufacturer.
Finally, do not open the door frequently or leave it
open longer than is a solutely necessary.
Warning
Do not put car onated liquids, (fizzy drinks etc.), in
the freezer compartment.
Ice lollies, if consumed immediately after removal
from the freezer, can cause low temperature skin
urns.
Do not remove items from the freezer if your hands
are damp/wet, as this could cause skin a rasions or
“frost/freezer urns”.
Important
In the event of a power cut the food in the freezer will
not e affected if the power cut is short and if the
freezer is full. Do not open the door. Should the food
egin to thaw, it must e consumed quickly and must
not e re-frozen .
F. Alarm reset light
G. Alarm reset button
In the event of an a normal temperature rise inside
the freezer (e.g. power cut) warning light (F) will start
to flash and a uzzer will sound.
After the temperature has returned to normal, the
warning light (F) will continue to flash, although the
uzzer has stopped.
When the alarm utton (G) is pressed, the warmest
temperature reached in the compartment flashes in
the display (D).
Operation
Insert the plug in the power socket. Press the utton
ON/OFF (B). The freezer is switched on.
The freezer is pre-set to run at -18°C. This
temperature will e reached in a few hours.
As soon as the appliance is switched on the
temperature indicator (D) shows the current
temperature inside the freezer, the alarm reset light
(F) flashes and a uzzer sounds. Press the alarm
reset utton (G). The uzzer stops and the alarm
light (F) continues to flash until the requested
temperature is reached.
H. Fast Freeze pilot light
I. Fast Freeze button
To freeze fresh foods, the “Fast freeze” function must
e actived. Press the fast freeze utton (I).The
relevant pilot light (H) illuminates. When this function
is on, SP is shown in the display .
The function can e deactived at any time, y
pressing the utton (I), otherwise it automatically
switches off. With the function deactived the pilot light
(H) switches off.
Freezing fresh food
To freeze fresh food, press the Fast Freeze utton (I)
at least 24 hours efore.
Place the food to e frozen in the fast freeze
compartment. The maximum quantity of food which
can e frozen in 24 hrs. is shown on the rating plate.
a out 6 hrs
efore
a out 24 hrs
efore
not needed
not needed
Introducing small quantities of fresh food
(a out 5 kg)
Introducing the maximum quantity of food
(see rating plate)
Introducing frozen food
Introducing small quantities of fresh food
daily 2 kg maximum
Warning!
When to use the “Fast Freeze” function:
19
Building the appliance in
• Fit the appliance into the recess.
• Rotate the racket of 180° in order to o tain the
right position ( 2).
The position (1) is on the delivery.
• Fix it to a solid wall with the appropriate racket.
• The top of the appliance must e kept clear to
allow correct air circulation. If a wall unit is fitted
a ove the appliance, there must e a gap of 50
mm etween this unit and the wall and it must e
at least 50 mm elow the ceiling.
Fitting the plinth
Alignment height of 820 mm
• If using a 140 to 170 mm plinth, make a cut-out
as shown.
• If using a plinth higher than 100 mm ut less than
140 mm, cut the height compensation strip
supplied with the appliance to the required depth
and fit it etween the plinth and the ventilation
grill, pressing it into position elow this grill.
25
50
50
870
820
140
190
30
100
900
170
220
140
190
1
2

7
Thawing
Frozen food, prior to eing used, can e thawed in
the fridge or at room temperature depending on the
time availa le. Small food items may even e cooked
from frozen; in this case cooking will take longer.
Any frozen food which is allowed to thaw accidentally
should either e eaten as soon as possi le or thrown
away. Alternatively, if the food is uncooked and has
not een completely defrosted it can e cooked and
then refrozen.
Meat, fish and fruit should e thawed in the
refrigerator compartment and small pieces of meat
can even e cooked while still frozen, ut you must
ensure that it is thoroughly cooked through.
Vegeta les should e directly immersed in oiling
water; ready-cooked dishes can e placed directly in
the oven in their aluminium wrapping.
A microwave oven is particularly suita le for thawing
any type of frozen or deep-frozen food: follow the
oven instructions, particularly regarding the
placement of aluminium wrapping or containers in
the oven.
Defrosted cooked food must never be refrozen.
Making ice cubes
The appliance is provided with one or more trays for
ice-cu es.
Fill the tray(s) 3/4 full to give the ice space to expand
and place them in the freezer compartment.
To release the ice cu es simply give the tray a slight
twist.
Do not use sharp or metallic instruments to remove
the trays from the freezer.
Freezer compartment
• If food is to e frozen immediately after having
installed the appliance or after a prolonged period
out of use, push the utton (I) and allow the
appliance to run for at least 4 hours efore
placing the food in it.
If the freezer is already operating, with food inside
it, push the utton (I) 24 hours efore loading
food to e frozen.
• The alarm light indicates when the temperature
inside the freezer compartment has risen to a
point at which safe storage of frozen foods can no
longer e guaranteed. When the appliance is first
started up, or after having loaded a quantity of
food to e frozen, this warning light will stay or
until a safe storage temperature has een
reached.
• Products to e frozen should e placed in the fast
freeze compartment and, once frozen, moved to
the storage askets.
• The maximum freezing capacity is 13 kg in 24
hours. Do not freeze more than this quantity at a
time.
Useful hints for freezing
• Products to e frozen should e fresh and clean.
• Pack foods in suita le family portions which can
e used up all at once.
• Small packs allow fast and uniform freezing.
• Lean foods keep etter and longer than fatty
foods. Salt reduces the storage life of food.
• Wrap foods closely in aluminium foil or plastic
ags or film, and make sure they are properly
sealed.
• Attach a la el to each pack, indicating the
contents and the date on which it was prepared.
• Never place hot foods, ottles or containers with
fizzy drinks in the freezer (they could explode).
• Do not fill containers with lids right to the rim.
• Do not add more food or open the doors during
the freezing process.
• Never place food to e frozen in contact with
already frozen food, as this would increase the
temperature of the latter.
18
• Close the door again and check that it is
positioned at the requested height. If necessary,
use the adjustment screws situated a ove the
fixing racket and the hinge.
• Use the same adjustment screws to align the
doors vertically.
• Check horizontal alignment of the outer door
panels and, if necessary, correct their position y
moving them along the slots.
• Open the door.
Adjust the alignment of the front face of the outer
door panels y means of the rass insert in the
door mounting rackets.
• Once the door panels are perfectly aligned, fix a
clamp screw inside the upper and lower hinge on
the lower racket. The screws must e tighten
completely inside the slots.
Adjustment panels (if necessary)

8
NL M O
JKPQR
Control Panel
J ON/OFF light
K Fridge utton ON/OFF
L Temperature setting utton (warmest)
M Temperature indicator panel
J. Light ON/OFF
K. Button ON/OFF
ON: Press the utton (K). The pilot light (J)
switches on.
OFF: Keep the utton (K) pressed until the pilot light
(J) and the temperature indicator switches off.
L - N. Temperature setting buttons
The temperature can e adjusted etween +2°C and
+8°C.
By pressing the utton (L or N), the current
temperature setting flashes in the indicator panel. It
is only possi le to modify the setting temperature
only with the indicator flashing. To set a warmer
temperature, press utton (L). To set a colder
temperature, press utton (N). The indicator panel
displays the newly selected temperature for a few
seconds and then shows again the internal
compartment temperature.
The newly selected-temperature should e reached
after 24 hours.
Attention!
During the initial sta ilising period the temperature
displayed cannot correspond to the requested
temperature. During this time it is possi le that the
temperature displayed is lower than the actual
temperature.
M. Temperature indicator
During normal operation the indicator shows the
temperature inside the fridge.
Attention!
A difference etween the temperature displayed and
temperature setting is normal. Especially when:
- a new setting has recently een selected
Use of the refrigerator
- the door has een left open for a long time
- warm food has een placed in the compartment
O. Super Cooling pilot light
P. Super Cooling button
The maximum performance is o tained y setting
the Super Cooling function. It’s recommended when
loading large quantities of food.
Press the Super Cooling utton (P).The relevant pilot
light (O) illuminates.
The internal temperature goes down to +2°C.
After a out 6 hours the Super Cooling function
switches off automatically.
Q. Dynamic Air Cooling light
The D.A.C. light is on y pushing the D.A.C. utton.
R. Dynamic Air Cooling button
Push the D.A.C. utton the light will illuminate.
N Temperature setting utton (coldest)
O Super Cooling light
P Super Cooling utton
Q Dynamic Air Cooling light
R Dynamic Air Cooling utton
17
Height adjustment
The height of the appliance is adjusta le y 50 mm.
in order that the lower doors line up with existing
kitchen units.
Before installing the appliance etween units, adjust
the height of the feet and rear wheels. The wheels
are factory set for a work top height of 820 mm. To
align the appliance to work top height of 870 mm,
raise it y adjusting the feet with a spanner, then
remove the wheels and refit them in the lowest
position.
Fitting the side panels
• Fit the rackets onto the panels in the positions
shown in the diagram. The dimension of 132 mm
is allowed for fitting a 100 mm plinth elow the
panel. For different plinth sizes, reduce or
increase the dimension of 132 mm accordingly.
• Rest the panels against the appliance.
• Fit the rear rackets, taking into account the
thickness of the panels (maximum width of unit
900 mm).
• For a correct alignment make sure that the
distance etween the appliance and the ca inet
is of 45 mm.
• Secure the panels at the front.
• Check the alignment of the doors loosing the
fixing screws and y means the adjustment
ushes.
• Tighten the clamp screw on the ottom hinges of
the doors.
820
870
POSITIONING
820
870
15
820
15
280
541
20
5765
132
1052
275
RIGHT HAND
SIDE PANEL
FRONT
EDGE
INSIDE
FACE
REAR
EDGE
45

9
Refrigerator compartment
For proper opening and closing, it is advisa le to act
on oth doors simultaneously (as shown in the
figure).
• Do not place hot food or drinks in the refrigerator;
wait until they have cooled to room temperature.
• Always cover foods, especially those which are
strong-smelling or aromatic.
• Place foods so that air can circulate freely round
them.
The temperature selected may e adjusted to
compensate for temperature variations due to:
• The frequency with which the doors are opened.
• Difference in am ient temperature.
• Quantity of food eing stored.
To make the est use of availa le space, the front
half-shelves may e stacked on top of the rear
halfshelves.
To achieve automatic defrosting of the refrigerator,
the compressor must cut out from time to time. If the
ottom of the compartment ecomes covered with
too much frost, push the warmer temperature utton
(L) until the compressor starts to cut out periodically.
LIGHT
Fig. 1
Air recycling
The refrigerator compartment is equipped with a
special D.A.C.(Dynamic Air Cooling) fan which can
e turned on with the utton (R- see the control
panel). The green light (see fig. 1), when on, means
that the fan is working.
It is suggested that the fan (D.A.C.) e used when
the am ient temperature exceeds 25°C .
This device allows for rapid cooling of foods and a
more uniform temperature in the compartment.
Operation
Insert the plug in the power socket. Press the utton
ON/OFF (K). The fridge is switched on.
The fridge is pre-set to run at +5°C. This temperature
will e reached in a few hours.
16
Electrical connections
Any electrical work required to install this appliance
should e carried out y a qualified electrician or
competent person.
WARNING THIS APPLIANCE MUST BE
EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.
If the plug that is fitted to your appliance is not
suita le for your socket outlet, it must e cut off and
the appropriate plug fitted.
Remove the fuse from the cut off plug.
The cut off plug should then e disposed of to
prevent the hazard of shocks in case it should e
plugged into a 13amp socket in another part of your
home.
Important
The wires in the mains lead are coloured in
accordance with the following code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
If you fit your own plug, the colours of the wires in
the mains lead of your appliance may not correspond
with the markings identifying the terminals in your
plug, proceed as follows:
Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter
«E» or the earth sym ol or coloured green and
yellow.
Connect the lue (neutral) wire to the terminal in the
plug which is marked with the letter «N» or coloured
lack.
Connect the rown (live) wire to the terminal in the
plug which is marked with the letter «L» or coloured
red.
D207
GREEN YELLOW 13 AMP. FUSE
BROWN
CORD CLAMP
BLUE
13 AMP
The plug moulded onto the lead incorporates a fuse.
For replacement, use a 13amp BSI362 fuse. Only
ASTA or BSI approved fuses should e used.
The plug must not e used if the fuse cover/carrier is
lost. The cover/carrier is indicated y the coloured
insert at the ase of the plug.
A replacement cover/carrier must e o tained from
your local Zanussi Service Force Centre.
This appliance complies with the E.E.C. Directive
No. 87/308 of 2.6.87 relative to radio interference
suppression.
This appliance complies with the following
E.E.C. Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive)
and su sequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic
Compati ility Directive) and su sequent
modifications.
Please ensure that when the appliance is
installed it is easily accessible for the engineer in
the event of a breakdown.

10
D051
Before carrying out any maintenance operations,
including those described in this book, unplug
the appliance from the mains supply.
Warning
This appliance contains hydrocar ons in its cooling
unit; maintenance and recharging must therefore
only e carried out y authorised technicians.
Periodic cleaning
Clean the inside of the appliance and the accesso-
ries with a solution of lukewarm water and icar-
onate of soda (5 ml to 0.5 litre of water). Rinse and
dry thoroughly.
The freezer compartment drawers can e removed
for washing. To remove the drawers, pull them out
until they reach the stop, then lift and withdraw them
from the guides. To refit the drawers, engage them in
the guides then, keeping them tilted, push them
inwards.
Defrosting of the refrigerator
To achieve automatic defrosting of the refrigerator,
the compressor must cut out from time to time. If the
ottom of the compartment ecomes covered with
too much frost, select the temperature towards a
warmer setting until the compressor starts to cut out
periodically.
It is important to periodically clean the defrost water
drain hole in the middle of the refrigerator
compartment channel to prevent the water
overflowing and dripping onto the food inside. Use
the special cleaner provided, which you will find
already inserted into the drain hole.
Important
Never use sharp metal tools to scrape off frost
from the evaporator as you could damage it.
Do not use a mechanical device or any artificial
means to speed up the thawing process other
than those recommended by the manufacturer.
Replacing the bulbs
Refrigerator compartment
Unscrew the light cover as shown. Remove the ul
and replace with a new ul (15 watt max ).
Replace the light cover.
D037
MAINTENANCE AND CLEANING
15
Warning
IF YOU ARE DISCARDING AN OLD APPLIANCE
THAT HAS A LOCK OR CATCH ON THE DOOR,
YOU MUST ENSURE THAT IT IS MADE
UNUSABLE TO PREVENT YOUNG CHILDREN
BEING TRAPPED INSIDE.
Positioning
This appliance should only e installed at a location
where the am ient temperature corresponds to the
climate classification indicated on the rating plate,
which is located at the left on the inside of the
appliance.
The following ta le shows which am ient
temperature is correct for each climate classification:
SN +10°C to + 32°C
N +16°C to + 32°C
ST +18°C to + 38°C
T +18°C to + 43°C
The appliance should e located in a dry
atmosphere, out of direct sunlight and away from
continuous heat and extreme temperature, e.g. not
next to a oiler or radiator, or in a very cold room e.g.
an outhouse. If these temperatures are exceeded i.e.
warmer or colder, then the appliance may not
operate correctly.
For uilding-in instructions please refer to the
instructions on the following pages.
INSTALLATION
Important
It must e possi le to disconnect the appliance from
the mains power supply; the plug must therefore e
easily accessi le after installation.

11
SOMETHING NOT WORKING
Symptom
No power to the appliance
The light does not come on
The temperature in the fridge or freezer section is
too high
The freezer door will not open
The compressor runs continously
Excessive frost and ice has uilt up
Noise
Water under the salad in
Solution
Check there is power at the socket.
Check there is not a power cut y checking the
household lights.
Check the fuse has not lown.
Ensure that the ul s are correctly fitted.
Replace the ul if it has lown.
Check the door light switch is not jammed.
Check the temperature control in the fridge is to the
correct setting relative to am ient conditions.
Check the am ient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction ook.
Relocate the appliance if necessary.
Has door just een opened? If so leave for a few
minutes to allow the air pressure to equalise.
Adjust the temperature control to give correct
temperature control. See “Setting the temperature”.
Check that the doors are closed.
Large quantities of food have recently een placed in
the ca inet and/or door is frequently opened.
Check that air ventilation is not o structed.
Ensure the doors are not left open.
Check that nothing is preventing the doors from
closing.
Is the door gasket intact and clean.
Refer to normal operating sounds.
Check the drain hole is not locked. (see
Maintenance and Cleaning).
Important If you call out an engineer to a fault listed elow, or to repair a fault caused y incorrect use or
installation a charge will e made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
If, after the a ove checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the a ove checks have een made as the engineer will make a
charge if the fault is not a mechanical or electrical reakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
14
TECHNICAL SPECIFICATIONS
POWER SUPPLY VOLTAGE AND FREQUENCY 220-240 V / 50 Hz
TOTAL POWER ABSORBED 240 W
AVERAGE DAILY UNITS ELECTRICITY * 1.50 kWh
GROSS CAPACITY
Fridge 342 L
Freezer 128 L
NET CAPACITY
Fridge 338 L
Freezer 96 L
STAR RATING
* This figure is ased on standard test results in accordance with
European Standard EN 153.
Actual consumption will depend on how the appliance is used and where it is located.

12
CUSTOMER CARE DEPARTMENT
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Zanussi Service Force Centre y telephoning:-
0870 5 929929
Your telephone call will e automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information a out Service Force, please visit the
we site at www.serviceforce.co.uk
For Customer Service in the Republic of Ireland please
contact us at the address elow:
Zanussi
Electrolux Group (Ire) Ltd
Long Mile Road
Du lin 12
Repu lic of Ireland
Telephone : [phone]
Email: [email protected]
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not
Working?
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone num er
3. Clear and concise details of the fault
4. The model and serial num er of the appliance (found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,
please contact our Customer Care Department y letter or telephone at the address elow or visit our we site
at www.zanussi.co.uk
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: [phone] (*)
* calls to this num er may e recorded for training purposes.
SERVICE AND SPARE PARTS
13
Standard guarantee conditions
We, Zanussi, undertake that if within 24 months of the date of the purchase this Zanussi appliance or any part
thereof is proved to e defective y reason only of faulty workmanship or materials, we will, at our option repair
or replace the same FREE OF CHARGE for la our, materials or carriage on condition that:
The appliance has een correctly installed and used only on the electricity supply stated on the rating plate.
The appliance has een used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
The appliance has not een serviced, maintained, repaired, taken apart or tampered with y any person not
authorised y us.
All service work under this guarantee must e undertaken y a Zanussi Service Force Centre. Any appliance or
defective part replaced shall ecome the Company’s property.
This guarantee is in addition to your statutory and other legal rights.
Home visits are made etween 8.30am and 5.30pm Monday to Friday. Visits may e availa le outside these
hours in which case a premium will e charged.
Exclusions
This guarantee does not cover
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light ul s or
remova le parts of glass or plastic.
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
European Community (EC) or European Free Trade Area.
Appliances found to e in use within a commercial environment, plus those which are su ject to rental
agreements.
Products of Zanussi manufacture which are not marketed y Zanussi.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
su ject to the following qualifications:
The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for la our and parts as exists in the new country of
use for this rand or range of products.
This guarantee relates to you and cannot e transferred to another user.
Your new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed elow, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and a le to look
after you and your appliances.
France Senlis [phone]
Germany Nürn erg [phone]
Italy Pordenone [phone]
Sweden Stockholm [phone]
UK Slough [phone]