zenpert 4D520P Series User manual

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USER’S
MANUAL
4D520/ 4D520P Series
DIRECT THERMAL BAR CODE PRINTER

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Copyright Information
The copyright in this manual, the software and firmware in the printer
described therein are owned, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows
is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does
not represent a commitment on the part. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose
other than the purchaser’s personal use, without the expressed written
permission.

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Agency Compliance and Approvals
GB 4943.1
GB/T9254
GB 17625.1
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，
在这种情况下，可能需要用户对干扰采取切实可行的措施。
IS 13252(Part 1)/
IEC 60950-1
KN 32 / KN 35
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power from the AC inlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause
damage.
7. Make sure to follow the correct power rating and power type indicated on marking
label provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
CAUTION:
(For equipment with RTC (CR2032) battery or rechargeable battery pack)
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery in fire.
2. DO NOT short circuit the contacts.
3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be
placed in municipal waste.
Caution: Hot surface for printhead. Do not touch the printhead before it cooling.

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CAUTION:
Any changes or modifications not expressly approved by the grantee of this device
could void the user's authority to operate the equipment.
CAUTION:
This equipment is not suitable for use in locations where children are likely to be
present.
Use only the power supply listed in the user instructions”;
-Power supply adaptor: Manufacturer: Foshan Shunde GUANYUDA Power Supply
Co Ltd,
Models no.:
GM53-240200-D, GM53-240200-1D, GM53-240200-2D, GM53-240200-3D,
GM53-240200-4D, GM53-240200-7D, M51-240200-D, M51-240200-1D,
GM51-240200-2D, GM51-240200-3D, GM51-240200-4D, GM51-240200-7D

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Contents
1. Introduction ........................................................................................................ 1
1.1 Product Introduction......................................................................................... 1
1.2 Product Features............................................................................................... 2
1.2.1 Printer Standard Features .................................................................. 2
1.2.2 Printer Optional Features ................................................................... 3
1.3 General Specifications...................................................................................... 3
1.4 Print Specifications........................................................................................... 4
1.5 Media Specifications......................................................................................... 4
2. Operations Overview.......................................................................................... 5
2.1 Unpacking and Inspection................................................................................ 5
2.2 Printer Overview................................................................................................ 6
2.2.1 Front View............................................................................................ 6
2.2.2 Interior View ........................................................................................ 7
2.2.3 Rear View............................................................................................. 8
2.3 Operator control................................................................................................ 9
2.3.1 LED Indication, LCD screen, and Keys.............................................. 9
3. Setup................................................................................................................. 10
3.1 Setting up the Printer...................................................................................... 10
3.2 Loading the Media........................................................................................... 11
4. LED and Button Functions .............................................................................. 13
4.1 LED Indicator................................................................................................... 13
4.2 Regular Button Functions .............................................................................. 13
4.3 Power-on Utilities............................................................................................ 14
4.3.1 Gap/Black Mark Sensor Calibration................................................. 14
4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode ................. 15
4.3.3 Printer Initialization........................................................................... 18
4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black
Mark Sensor................................................................................................... 19
4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor .. 19
4.3.6 Skip AUTO.BAS................................................................................. 20
5. Diagnostic Tool ................................................................................................ 21
5.1 Start the Diagnostic Tool ............................................................................... 21
5.2 Printer Function.............................................................................................. 22
5.3 Calibrating Media Sensor by Diagnostic Tool .............................................. 23
5.3.1 Auto Calibration................................................................................ 23

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5.4 Setting Bluetooth by Diagnostic Tool (Optional).......................................... 24
6. Troubleshooting............................................................................................... 25
6.1 Common Problems ......................................................................................... 25
7. Maintenance...................................................................................................... 26
Revise History....................................................................................................... 27

1. Introduction
1.1 Product Introduction
Thank you very much for purchasing zenpert bar code printer.
Enjoy zenpert’s reputation for cost-efficient, high durability printers with the 4D520
series desktop barcode printer. The 4D520 series is a comfortable, light-weight printer
capable of working with quick and simple receipts/labels on demand.
This printer can be worn comfortably for a full shift, without interfering with the user’s
tasks. Use USB 2.0 to produce clear easy-to-read receipts hour after hour.
For easy loading, the 4D520 series employs a user-friendly double-wall clamshell
design with a large five-inch (outside diameter) center-biased media bay. Top-of-form
sensing –by gap, black mark, or die-cut –is standard. The printer also comes with a
head-open sensor.
The 4D520 series has memory with 16 MB Flash & 64 MB SDRAM that can be used for
easy storage of fonts, international character sets and graphics, and it supports, “right
out of the box,” a fully compatible set of standard industry emulations, including Line
Mode, Eltron® and Zebra® languages, making it easy to replace old installed
hardware.
−Applications
Direct store deliveries (DSD)
Proof of Delivery and Pickup
Field Sales/Repairs
Parking Citations
Mobile Ticketing
Onboard Ticketing
Utility Billing/Meter Reading
Laboratory

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Direct thermal printing
Black mark reflective sensor
Gap transmissive sensor
Head open sensor
1 Feed/ Pause button
1 Power button
Top cover open button
1 LED indicator with 3 colors (red, amber, and green)
Audible alert Programmable buzzer
32-bit RISC high performance processor
USB 2.0 (High speed mode) interface
Ethernet 10/100 Mbps interface (For 4D520P model only)
64 MB DRAM memory
4D520 model: 16 MB Flash memory
4D520P model: 128MB FLASH memory
Fonts and bar codes can be printed in any one of the four directions (0,
90,180, 270 degree)
Internal 8 alpha-numeric bitmap fonts
Eltron® EPL, Zebra® ZPL and Datamax ® DPL emulation languages support
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades

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Text, bar code, graphics/image printing
Supported bar codes
Supported images
Format
1D bar code
2D bar code
Windows .BMP,
PCX
(Max. 256 colors
graphics)
Code128 subsets
A.B.C,Code128UCC,
EAN128, Interleave 2 of
5,Code 39,Code 93,
EAN-13, EAN-8,
Codabar, POSTNET,
UPC-A, UPC-E, EAN
and UPC 2(5) digits
add-on, MSI, PLESSEY,
China Post, ITF14,
EAN14, Code 11,
TELPEN, PLANET,
Code 49, Deutsche Post
Identcode, Deutsche
Post Leitcode,
LOGMARS
CODABLOCK F mode,
DataMatrix, Maxicode,
PDF-417, Aztec,
MicroPDF417, QR
code, RSS Barcode
(GS1 Databar)
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User
options
Factory
options
Bluetooth V4.2
○
(China only)
1.3 General Specifications
General Specifications
Physical dimensions
181 mm (W) x 162 mm (H) x 223 mm (D)
Enclosure
Plastic
Weight (w/ battery)
1.1 kg
Electrical
External universal switching power supply
Input: AC 100-240V, 2.0A, 50/60Hz
Output: DC 24V, 2.0A, 48W, LPS

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Environmental
condition
Operation Temperature: 0 ~ 40˚C (32 ~ 104˚F)
Storage Temperature: -20 ~ 60 ˚C (-4 ~ 140˚F)
Relative Humidity:
- Operation: 10% to 85% non-condensing
- Storage: 5% to 90% non-condensing
Environmental
concern
Comply with RoHS, WEEE, and REACH
1.4 Print Specifications
Print Specifications
Print head resolution
203 dots/inch (8 dots/mm)
Printing method
Direct thermal
Dot size
(width x length)
0.125 x 0.125 mm(1 mm = 8 dots)
Print speed
(inches per second)
Max. 6 ips
Max. print width
108 mm (4.25")
Max. print length
Continuous receipt paper: 25,400 mm (1000”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Media Specifications
Media Specifications
Media roll capacity
Max. O.D.: 127 mm (5”)
Media type
Continuous, die-cut, black mark, and fan-fold
Media wound type
Outside wound
Media width
40 mm (1.57”) ~ 112 mm (4.40”)
Media thickness
0.06 mm (2.36 mil) ~ 0.20 mm (7.87 mil)
Note: Please locate the black mark on the printing side when using black mark continuous label.