Zero Motorcycles S 2021 User manual

ZERO S | SR | DS | DSR
MOTORCYCLES.COM
88-09447-01
ZERO S
™
ZERO SR
™
ZERO DS
™
ZERO DSR
™
2021 OWNER’S MANUAL
ZERO MOTORCYCLES
2021 OWNER’S MANUAL
Zero Owner's Manual (S and DS).book Page 1 Monday, September 21, 2020 11:43 AM

Zero Owner's Manual (S and DS).book Page 2 Monday, September 21, 2020 11:43 AM

Table Of Contents
TOC.1
Introduction .................................................. 1.1
Introduction .............................................................. 1.1
An Important Message From Zero .......................................1.1
California Proposition 65 .....................................................1.1
California Perchlorate Advisory ........................................... 1.1
About This Manual ...............................................................1.2
Useful Information For Safe Riding ......................................1.2
When To Charge Your Z-Force® Power Pack™ ...................1.3
Identification Numbers .............................................. 1.4
Owner Information ...............................................................1.4
Power Pack Serial Number ..................................................1.5
Motor Serial Number ...........................................................1.5
Key Code Number ...............................................................1.5
Vehicle Identification Number (VIN) / Chassis Number ....... 1.5
General Information .................................................. 1.6
Emissions Information .........................................................1.6
Vehicle Range .....................................................................1.6
Maximizing Your Range ....................................................... 1.7
Transporting ...................................................................... 1.10
Safety Information ......................................... 2.1
General Safety Precautions ........................................ 2.1
General Safety Precautions ................................................. 2.1
Important Operating Information ......................................... 2.2
Location of Important Labels ..................................... 2.3
Location of Important Labels .............................................. 2.3
Controls and Components ................................ 3.1
Controls and Components ......................................... 3.1
Motorcycle Controls ............................................................ 3.2
Left Side View ..................................................................... 3.4
Right Side View ................................................................... 3.6
Dash Overview .................................................................... 3.8
Warning Indicator Lights ................................................... 3.10
Dash Settings .................................................................... 3.13
Smartphone Application.................................................... 3.16
Bluetooth® Pairing............................................................ 3.16
Handlebar Controls ........................................................... 3.17
Performance Level Mode Button ....................................... 3.20
Front Brake Lever Adjuster ............................................... 3.21
Parking Brake Operation (if equipped).............................. 3.21
Tank Storage Compartment .............................................. 3.22
Power Tank (if equipped) .................................................. 3.23
Charge Tank (if equipped) ................................................ 3.23
Side Storage Compartment (if equipped) .......................... 3.24
Zero Owner's Manual (S and DS).book Page 1 Monday, September 21, 2020 11:43 AM

Table Of Contents
TOC.2
Starting and Operating ................................... 4.1
General Operation ..................................................... 4.1
General Operation ............................................................... 4.1
Key Switch/Steering Lock Positions .................................... 4.2
Motorcycle Tip-Over Sensor ................................................ 4.3
Operating Your Motorcycle.................................................. 4.4
ABS (Anti-lock Braking System)........................................... 4.6
Front Suspension Adjustment ............................................. 4.9
Rear Shock Adjustment ..................................................... 4.14
Charging and Power Pack Information .............. 5.1
Power Pack and Charging ......................................... 5.1
Power Pack ......................................................................... 5.1
On-Board Power Pack Charger ............................................ 5.2
Charging the Power Pack .................................................... 5.3
Quick Charging (Off-Board Accessory Charger) .................. 5.5
Charge Tank (if equipped)................................................... 5.8
Public Charging Stations ..................................................... 5.9
Add On Electrical Equipment .............................................. 5.9
Maintaining Your Motorcycle ........................... 6.1
Maintaining Your Motorcycle ..................................... 6.1
Owner’s Responsibilities ..................................................... 6.1
Parts/Maintenance Items..................................................... 6.2
Service History .................................................................... 6.2
Scheduled Maintenance ...................................................... 6.2
Component Fasteners ......................................................... 6.6
Power Pack ...............................................................6.9
Power Pack ..........................................................................6.9
General Maintenance ............................................... 6.10
Brakes ...............................................................................6.10
Parking Brake ....................................................................6.14
Suspension ........................................................................6.15
Wheels And Tires ...............................................................6.15
Tire Inflation.......................................................................6.16
Drive Belt ...........................................................................6.17
Headlight Alignment ..........................................................6.21
Turn Signal Light Bulb Replacement .................................6.24
Brake/Tail LED Replacement .............................................6.24
Running Light Bulb Replacement ......................................6.25
Cleaning ............................................................................6.26
Parking and Long Term Storage ........................................6.27
Zero Motorcycles Accessories ...........................................6.27
Fuses .................................................................................6.27
Troubleshooting ............................................. 7.1
Troubleshooting ........................................................7.1
Electric Motorcycle Precautions ..........................................7.1
Troubleshooting Your Motorcycle ........................................7.1
System Warning Indicator ....................................................7.2
Dash Error Codes.................................................................7.5
General Troubleshooting .....................................................7.8
Cold and Hot Weather Considerations .................................7.9
Safety Interlocks ................................................................7.11
Zero Owner's Manual (S and DS).book Page 2 Monday, September 21, 2020 11:43 AM

Table Of Contents
TOC.3
Technical Specifications ................................ 8.1
Specifications (Europe) ............................................. 8.1
VIN Breakdown ....................................................................8.1
Zero S (11kW)......................................................................8.2
Zero SR ...............................................................................8.4
Zero DS (11kW) ...................................................................8.6
Zero DSR .............................................................................8.8
Zero DSR (Black Forest) .................................................... 8.10
Specifications (Rest Of The World) .......................... 8.12
VIN Breakdown .................................................................. 8.12
Zero S ................................................................................ 8.13
Zero SR ............................................................................. 8.15
Zero DS ............................................................................. 8.17
Zero DSR ........................................................................... 8.19
Zero DSR (Black Forest) .................................................... 8.21
Warranty and Customer Information ................ 9.1
Limited Warranty Information .................................... 9.1
Who Is The Warrantor? ........................................................9.1
Who Does This Limited Warranty Cover? .............................9.1
What Does This Limited Warranty Cover? ............................ 9.1
What Is The Coverage Period Of This Limited Warranty? .... 9.2
What Is Not Covered By This Limited Warranty? .................9.3
What Other Limitations Or Disclaimers Apply To This
Limited Warranty .................................................................9.5
What Are Your Responsibilities As A Customer? .................9.6
What Will Zero Motorcycles Do Under This Limited
Warranty? ............................................................................ 9.7
How Does This Limited Warranty Relate To State Law? ...... 9.7
How Do You Obtain Service Under This Limited Warranty? 9.8
How Do I Transfer Ownership And The Limited Warranty ... 9.9
Customer Information .............................................. 9.10
Customer Assistance ........................................................ 9.10
Reporting Safety Defects .................................................. 9.11
Maintenance Record ..................................... 10.1
Maintenance Record................................................ 10.1
Service History .................................................................. 10.1
Index
First Responder Information – High Voltage
Component Locations
Zero Owner's Manual (S and DS).book Page 3 Monday, September 21, 2020 11:43 AM