ZeroKey QTM-UAR10 User manual

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Quantum RTLS Universal Device Manual
Quantum RTLS Universal Device Manual
v1.0.4
Quantum RTLS Universal Anchor (QTM-UAR10)
Quantum RTLS Universal Mobile (QTM-UMR10)
Quantum RTLS Universal Tag (QTM-SMR10)

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Quantum RTLS Universal Device Manual
05-01-0004
Edition V1
October 2021
Copyright © ZeroKey Inc. All rights reserved.
This manual is confidential and proprietary, and may not be reproduced, copied, transmitted, or translated into any
language, in any form, or by any means, without the express written permission of ZeroKey Inc. (“ZeroKey”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such
repair, modification, or alteration is authorized in writing by ZeroKey; or (2) the serial number of the product is
defaced or missing.
ZEROKEY PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ZEROKEY, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS
OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF
ZEROKEY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS
MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE
ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ZEROKEY. ZEROKEY ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR
INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of
their respective companies and are used only for identification or explanation and to the owners’ benefit, without
intent to infringe.
Revision Tracking
Rev EC Author Reviewer Approver Change Notes Date
V1.0.0 N/A Released to Baseline 2021/10/25
V1.0.1 N/A
D.McNab
Update to Regulatory Statements
Add revision history table
2021/12/02
V1.0.2 N/A
K. Fulton
Add system diagram 2021/12/10
V1.03 N/A
D.McNab
Adjust operating temp to -10 to +50c 2021/12/24
V1.04 N/A
D.McNab
Added models covered by manual
Modified title to reflect
2022/01/27

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Quantum RTLS Universal Device Manual
Certification and Compliance
The radio used in this device has been certified for use according to Federal Communications
Commission (FCC), Industry Canada (IC) and Conformitè Europëenne (CE) rules and regulations.
FCC Regulatory Statement
Model(s): QTM-UAR10, Model QTM-UMR10, QTM-SMR10
FCC ID: 2AX6LQTMUR10
Caution: Changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV technician for help.
This equipment can be installed and operated with a minimum distance 5 millimeters between
the radiator and user’s body. This equipment has been evaluated to meet general RF exposure
requirement at 5 millimeters distance.

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Quantum RTLS Universal Device Manual
ISED Regulatory Statement
Model: QTM-UAR10, Model QTM-UMR10, QTM-SMR10
IC: 26679-QTMUR10
CAN ICES-003(B)/NMB-003(B)
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to
the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
CAN ICES-003(B)/NMB-003(B)
Le présent appareil est conforme aux CNR Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes:
(1) il ne doit pas produire de brouillage et (2) l’ utilisateur du dispositif doit étre prêt à accepter
tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le
fomctionnement du dispositif.
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102
and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF
exposure and compliance.
Le dispositif rencontre l’exemption des limites courantes d’évaluation dans la section 2.5 de
RSS 102 et la conformité à l’exposition de RSS-102 rf, utilisateurs peut obtenir l’information
canadienne sur l’exposition et la conformité de rf.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. This equipment should be installed and operated with a minimum distance of 5
millimeters between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu’aucune autre
antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance
minimum de 5 millimètres entre le radiateur et votre corps.

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CONTENTS
1 PREFACE ........................................................................................................................................................ 6
1.1 ABOUT THIS GUIDE ............................................................................................................................................ 6
1.2 WHERE TO FIND MORE INFORMATION ................................................................................................................... 6
1.3 CONVENTIONS USED IN THIS GUIDE ....................................................................................................................... 6
1.4 TYPOGRAPHY.................................................................................................................................................... 6
2 PRODUCT OVERVIEW .................................................................................................................................... 7
2.1 DEVICE COMPONENTS......................................................................................................................................... 7
2.2 PHYSICAL CHARACTERISTICS ................................................................................................................................. 7
2.2.1 Size ........................................................................................................................................................... 7
2.2.2 Weight ..................................................................................................................................................... 7
2.2.3 Power ....................................................................................................................................................... 7
2.2.4 Connector(s) ............................................................................................................................................. 8
2.3 ALERTS, WARNINGS, AND INDICATORS ................................................................................................................ 8
2.3.1 Light Alert ................................................................................................................................................ 8
2.3.2 Button Functionality ................................................................................................................................ 8
3 INSTALLATION ............................................................................................................................................... 9
3.1 MOUNTING ...................................................................................................................................................... 9
3.1.1 Clip-on ...................................................................................................................................................... 9
3.1.2 Adjustable Stand .................................................................................................................................... 10
3.2 CALIBRATION .................................................................................................................................................. 11
4 OPERATION ................................................................................................................................................. 12
4.1 QTM-UAR10 ............................................................................................................................................... 12
4.2 QTM-UMR10 .............................................................................................................................................. 12
5 CHARGING ................................................................................................................................................... 13
6 PRODUCT CARE ........................................................................................................................................... 14
6.1 GENERAL CARE ................................................................................................................................................ 14
6.1.1 Cleaning ................................................................................................................................................. 14
6.1.2 Operating Temperature ......................................................................................................................... 14
7 REPAIRS AND DISPOSAL .............................................................................................................................. 15
7.1 FIRMWARE UPDATES ........................................................................................................................................ 15
7.2 OPERATION LOGS............................................................................................................................................. 15
7.3 REPAIRING DAMAGED DEVICE ............................................................................................................................. 15
7.4 DISPOSAL OF DEVICE......................................................................................................................................... 15
APPENDIX A – SPECIFICATIONS ............................................................................................................................ 16
APPENDIX B – MECHANICAL DRAWINGS ............................................................................................................. 17
APPENDIX C – SYSTEM DIAGRAM ........................................................................................................................ 18

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1 PREFACE
1.1 ABOUT THIS GUIDE
This guide contains the information you will need to operate the QTM-UAR10 and QTM-UMR10 with the
Quantum RTLS system.
1.2 WHERE TO FIND MORE INFORMATION
Refer to the following sources for additional information and for product and software updates.
 QTM-UAR10 & QTM-UMR10 Resources
For more information and the most up to date user manual please visit our website
(https://zerokey.com) which contains additional product specifications, user documentation,
and notices.
 Included product documentation
Your product package includes documentation detailing the setup, configuration, and operation
of the Quantum RTLS system.
1.3 CONVENTIONS USED IN THIS GUIDE
Take note of these symbols which indicate important information within this manual.
CAUTION: Important instructions to prevent damage
or improper operation of the Smart Space system.
NOTE: Key information and helpful tips that
CONFIG: Critical setup information that MUST be
followed prior to operation of the system.
1.4 TYPOGRAPHY
Bold
text
Indicates
the name of a
menu item, field, or
important variable.

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Italics
Emphasizes a word or a phrase.
2 PRODUCT OVERVIEW
The QTM-UAR10 is configured for use as an Anchor node. It is one of many reference nodes in the
tracking system. This Anchor node is the stationary, tracking reference node that should not be moved
after system calibration.
The QTM-UMR10 is configured for use as a Mobile node. It is the target of the tracking system. This
node functions as the tracked object and is tracked in real time by the Quantum RTLS system. The QTM-
UMR10 has the same form factor as the QTM-UAR10. The QTM-UMR10 also includes an inertial
measurement unit (IMU) internally and different software configuration settings than the Anchor unit.
2.1 DEVICE COMPONENTS
2.2 PHYSICAL CHARACTERISTICS
2.2.1 SIZE
45 mm tall, 62 mm wide and 18 mm deep.
2.2.2 WEIGHT
30 grams.
2.2.3 POWER
The QTM-UAR10/QTM-UMR10 is battery powered with an integral rechargeable internal battery. ONLY
use the supplied charger and cable to recharge the unit. Use of another charger could cause damage or
impair the device.
Micro
-
USB port
Ultrasonic
transducer
Status indicator
light
Temperature
sensor
Action button
Mount opening

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2.2.4 CONNECTOR(S)
A micro-USB type connector is used to connect to an external AC adapter for charging the battery.
Although possible, it is not recommended to establish a USB connection between the device and a PC
unless directed by a ZeroKey support member.
2.3 ALERTS, WARNINGS, AND INDICATORS
2.3.1 LIGHT ALERT
Upon boot-up, the QTM-UAR10 LED will turn solid white for 1 second, then turn solid red for 1 second
before entering idle state.
Upon boot-up of the QTM-UMR10, the LED will turn solid white for 1 second, then turn solid red for 5
seconds before entering idle state.
COLOUR & PATTERN
MEANING
Blinking green
On,
normal operation
–
idle or positioning
Solid red
Low battery warning
–
running on battery
Charging – connected to power
Solid white
DFU mode
-
receiving firmware update
2.3.2 BUTTON FUNCTIONALITY
FUNCTION
ACTION
Turn on
Tap (<0.5 seconds)
wh
ile
device is off
Reset
Tap (<0.5 seconds) while device is on
Turn off
Hold 2 seconds

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3 INSTALLATION
3.1 MOUNTING
Before mounting any Anchor nodes, ensure the network of Anchor mounting locations are deliberately
placed to provide the tracked space with as much coverage area as possible. For each Anchor node,
ensure the transducer is pointed towards the tracked space, and that Anchor nodes are deployed in a
manner that provides as much spatial diversity as possible. For more information on anchor network
and placement requirements, see ZeroKey Support Materials at zerokey.com.
The QTM-UAR10/QTM-UMR10 features an opening on the back of the device to provide flexible
mounting options.
This opening can be used to secure the node with materials such as cable ties or Velcro. ZeroKey has two
mounting apparatuses’ available that are designed to install into this opening.
3.1.1 CLIP-ON
To use the clip-on mount:
 Slide the mount into the opening on the back of the device. The mount will click into place.
 If using to mount an Anchor node (QTM-UAR10), ensure the device is secure in its mounting
location so that there is no risk of it moving after calibration.
 If using to mount a Mobile node (QTM-UMR10), this mount is designed to be worn on the
clothing of a tracked human. It can be worn on a lapel, pocket, or belt.

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The mount features grooves that when secured properly to the node, will line up with the center of the
transducer on the node.
3.1.2 ADJUSTABLE STAND
To use the adjustable stand:
 Slide the mount into the opening on the back of the device. The mount will click into place.
 Use the holes on the mount to secure to its install location.
 If using to mount an Anchor node (QTM-UAR10), ensure the device is secure in its mounting
location so that there is no risk of it moving after calibration. Adjust the angle of the mount as
needed so that the transducer of the node is pointing towards the tracked space.
Like the clip-on mount, the adjustable mount features grooves that when secured properly to the node,
will line up with the center of the transducer on the node.

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3.2 CALIBRATION
Before regular system operation can occur, all Anchor nodes must undergo calibration. With the
Gateway of the Quantum RTLS system connected to a PC, use the ZeroKey Configuration Tool for step-
by-step guidance through the calibration process.
NOTE: For more information on system calibration,
see ZeroKey Support Materials at zerokey.com.

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4 OPERATION
The QTM-UAR10/QTM-UMR10 will be pre-configured with the rest of the Quantum RTLS system and
should only be communicated with via. Gateway device unless otherwise specified by a ZeroKey support
member.
4.1 QTM-UAR10
In Quantum RTLS, the anchor unit performs as one of many reference nodes in the RTLS tracking system.
In regular operation there is a network of 6 or more anchor nodes that have enough spatial diversity
covering the tracked space to provide diverse ranging information to each mobile device to enable
accurate positioning. Anchor nodes are mounted in permanent locations and must remain stationary
after calibration and during system operation.
Whenever the anchor unit is within range of a mobile node, the mobile will refer to the anchor node
with a calibrated coordinate for ranging information. The network of anchor nodes must go through a
calibration via. the ZeroKey Configuration Tool before regular system operation can be established.
In order to preserve battery life, the anchor node enters a deep sleep if it does not pick up other
ZeroKey radio activity for 2 consecutive minutes. This occurs when the system is running idle and not
actively positioning. Once in this mode the anchor node will wake up every 30 seconds to determine
whether to assume normal activity. During the 30 second sleep time the status RGB LEDs will be
disabled but will operate once each time the anchor wakes up.
4.2 QTM-UMR10
The mobile node is a tracking reference and should be attached to the person or object of interest in the
tracking system. In regular operation the user clips the mobile node to their clothing or equipment in an
outward-facing manner. The user then goes about their standard day to day activities.
The mobile has an RGB LED for status indication with each color operating independently. See section
2.3.1 for LED behavior.
The QTM-UMR10 will interact with anchor nodes and any Gateway devices in the Quantum RTLS
system. Mobile nodes do not interact with each other.

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5 CHARGING
The device contains a rechargeable lithium polymer battery and can be successfully recharged over 600
times. A QTM-UAR10/QTM-UMR10 takes around 1 hour to fully charge. While charging, the LED will
remain red, and will turn off when charging is complete. The QTM-UAR10/QTM-UMR10 contains
circuitry that is designed to inhibit charging the battery at temperatures below 0°C (32°F) which could
cause irreparable damage to the unit and battery. Should a “frozen” unit be connected to the charge
cable, the unit will monitor the internal temperature and when it is above 0°C, will engage the battery
charge process.

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6 PRODUCT CARE
6.1 GENERAL CARE
6.1.1 CLEANING
The device can be cleaned using a moistened soft cloth and nonabrasive hand/dish soap. DO NOT
IMMERSE. Wipe dry to prevent any moisture build up.
6.1.2 OPERATING TEMPERATURE
This device is designed to operate from -10°C to +50°C ambient. Do not place the unit in direct sun for
extended periods without proper ventilation as the unit may exceed the +50°C temperature.

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7 REPAIRS AND DISPOSAL
7.1 FIRMWARE UPDATES
The QTM-UAR10/QTM-UMR10 can be updated with few firmware through our over-the-air
reprogramming application to correct, improve, or add new features to enhance the unit’s performance.
Details on how to perform these updates is included with each update installation package.
7.2 OPERATION LOGS
The QTM-UAR10/QTM-UMR10 updates and maintains information concerning its operation and
activities as it is being used around the site or acting as reference. This information is used to the
monitor the health of the unit and improve the device performance. The information collected does not
contain any personal information from the user.
7.3 REPAIRING DAMAGED DEVICE
Units that have been damaged or have failed to operate in the field can be returned for repair or
replacement with a few exceptions. If the battery has been physically compromised or has been found
to be defective, the unit can NOT be legally shipped by any carrier. If the unit is intact but has ceased to
operate, it can be returned via an RMA request to our repair center. Please contact your plan
administrator for more information and an RMA form.
7.4 DISPOSAL OF DEVICE
The QTM-UAR10/QTM-UMR10 must be sent to an electronics recycling depot to reclaim the electronics.
Please contact your nearest electronics recycling company for details on their collection requirements.

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APPENDIX A – SPECIFICATIONS
Dimensions
62.4 x 45.3 x 17.7
Weight
30g
Accuracy (Ultrasonic)
1.5 mm
1
Update Rate
20 Hz
Charge Port
Micro
-
USB
Battery Life
24 hours (typical)
Maximum Range
20 m
Wi
-
Fi Coexistence
Yes
Bluetooth Coexistence
Yes
Operating Temperature
-
1
0 to
5
0°C
Operating Humidity
5 to 95% Non
-
condensing
Shock
200g (max)
Vibration
3g (max)
Interfaces
Status LED, push button
Mounting Options
Screw, strap, adhesive, magnet, and Velcro
RF Band
2.4 GHz ISM
RF Modulation
GFSK
RF TX Power
0
-
8 dBm
RF RX Sensitivity
-
90 to
-
97 dBm
RF TX Burst Duration
2.8
-
3.2 ms
Ultrasonic
Frequency Band
50.0KHz +/
-
0.1KHz
Ultrasonic Output
96 dB SPL (max)
Ultrasonic Duty Cycle
2.8% (min) 3.2% (max)
Certifications
FCC (US) / IC (Can) / CE (EU) / VCCI (JP) / K (KR)
1 Under unobstructed conditions with view to 6 anchor nodes with ideal geometry

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APPENDIX B – MECHANICAL DRAWINGS

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APPENDIX C – SYSTEM DIAGRAM