Ziegler & Brown KOMFORT User manual

1
PELLET HEATERS
Contact your local authority about
installation requirements and approvals in your area.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION
AND USE OF THIS PELLET HEATER.
FAILURE TO FOLLOW THESE INSTRUCTIONS
COULD RESULT IN PROPERTY DAMAGE.
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
WARNING: DO NOT OPERATE UNIT WITH HOPPER OPEN.
LID MUST BE SHUT AND TIGHTLY SECURED.
DO NOT OPERATE WITH DOOR OPEN
OWNER’S MANUAL FOR ALL

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TABLE OF CONTENTS
Important Safety Information ---------------------------------------------------2
Safety Warnings and Recommendations ----------------------------------- 3
Installation ---------------------------------------------------------------------------5
Using Your Heater -----------------------------------------------------------------12
Operating Instructions ------------------------------------------------------------14
Maintenance ------------------------------------------------------------------------17
Troubleshooting ------------------------------------------------------------------- 18
Technical Specifications ---------------------------------------------------------20
Electrical Diagram -----------------------------------------------------------------22
IMPORTANT SAFETY INFORMATION
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING YOUR PELLET HEATER.
FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE.
1. Contact your local authority to obtain any information on installation restrictions and
inspection requirements for your area.
2. To prevent the possibility of a fire, ensure that the appliance is properly installed by
adhering to the installation instructions. The dealer will be happy to assist you in
obtaining information with regards to your local building codes and installation
restrictions.
3. Be sure to maintain the structural integrity of the home when passing a vent through
walls, ceilings, or roofs.
4. The heater’s exhaust system works with negative combustion chamber pressure and a
slightly positive chimney pressure. It is very important to ensure that the exhaust system
is sealed and airtight.
If you have any questions with regard to your heater or the above-mentioned information,
please feel free to contact your local dealer for further clarification.
EXCLUSION OF LIABILITY
Whilst every care has been taken in formulating these instructions, no responsibility whatsoever
will attach to and/or claim lie against, the manufacturer and/or the distributor of the heater as a
result of any failure to follow the whole or any part of the instructions and/or as a result of
incorrect information herein and/or any omission here from.

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S AFETY WARNINGS AND RECOMMENDATIONS
1. Be sure to read the entire owner’s manual prior to installing and operating this
pellet heater. Failure to follow these instructions could result in property damage.
2. CAUTION: THIS APPLIANCE SHOULD BE MAINTAINED AND OPERATED AT ALL
TIMES IN ACCORDANCE WITH THESE INSTRUCTIONS.
3. WARNING: DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS TO START OR
REKINDLE THE FIRE. KEEP ALL FLAMMABLE LIQUIDS WELL AWAY FROM THE
HEATER WHILE IT IS IN USE.
4. WARNING: DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS IN THE VICINITY
OF THIS APPLIANCE WHEN IT IS OPERATING.
5. DO NOT STORE FUEL WITHIN HEATER INSTALLATION CLEARANCES.
6. CAUTION: THIS APPLIANCE SHOULD NOT BE OPERATED WITH A CRACKED
GLASS.
7. The use of grates or other methods of supporting the fuel is not permitted.
8. This unit is designed to burn pellet wood fuel only. Do not use any other type of fuel; this
will void any warranties stated in this manual.
9. Soot or creosote may accumulate when the heater is operated under incorrect
conditions such as an extremely rich burn (black tipped, lazy, orange flames). Do not
operate the heater if the flame becomes dark or sooty or if the burn pot overfills with
pellets. Turn the heater off and clean the heater following the maintenance instructions if
necessary and then re-start the heater.
10. The ash drawer and viewing door must be locked securely for proper and safe operation
of the pellet heater. Do not operate with door open. Do not open the heater door while in
operation.
11. This appliance will not operate using natural draft or without a power source for the
blowers.
12. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH DRAWER. A fire in the
ash drawer may occur.
13. Do not operate your heater if you smell smoke coming from it. Turn it off, monitor it and
note where the smoke is coming from.
14. Repair and servicing of your heater may only be done by a qualified technician.
Disconnect the power cord before performing any maintenance or repair.
15. The heater will not operate during a power outage. If this occurs, check for smoke
spillage and open a house window if necessary.
16. Keep foreign objects out of the hopper.

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S AFETY WARNINGS AND RECOMMENDATIONS
17. Ziegler & Brown highly recommends the use of smoke detectors with any heating
product, including this unit. If possible, install a smoke detector in a hallway adjacent to
the room (to reduce the possibility of occasional false activation from the heat produced
by the heater). If your local council codes require the smoke detectors to be in the same
room, you must follow those requirements. Check with your local authority for
requirements in your area.
18. Recommended Flue Configuration: Any configuration listed in this manual has been
approved for installation clearances according to AS 2918. For best performance we
recommend a vertical flue configuration.
19. Type and Size of Flue: We recommend using a Maxiheat pellet heater flue system.
Secure all flue joint connections with 3 screws. Seal the exhaust vent joint connections
with high temperature silicone sealant.
20. Maintain proper ventilation. It is important that adequate oxygen be supplied to the fire
for the combustion process. Modern houses are often so well insulated that it may
become necessary to open a window slightly or install an outside air vent to provide
sufficient combustion air.
21. HEATER WILL BE HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND
FURNITURE AWAY FROM THE HEATER. CONTACT MAY CAUSE SKIN BURNS.
YOUNG CHILDREN SHOULD BE SUPERVISED WHEN THEY ARE IN THE SAME
ROOM AS THE HEATER.
22. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS
UNIT.
23. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER
APPLIANCE OR ANY AIR DISTRIBUTION DUCT OR SYSTEM.
SINCE THE HEATER SUPPLIER HAS NO CONTROL OVER THE INSTALLATION OF
YOUR HEATER, THE HEATER SUPPLIER GRANTS NO WARRANTY IMPLIED OR
STATED FOR THE INSTALLATION OR MAINTENANCE OF YOUR HEATER.
THEREFORE, THE HEATER SUPPLIER ASSUMES NO RESPONSIBILITY FOR ANY
CONSEQUENTIAL DAMAGE(S).

5
INSTALLATION – GENERAL NOTES
Before beginning the installation of your heater, you should note the following precautions:
- WARNING: THE APPLIANCE AND FLUE-SYSTEM SHALL BE INSTALLED IN
ACCORDANCE WITH AS/NZS 2918 AND THE APPROPRIATE REQUIREMENTS OF
THE RELEVANT BUILDING CODE OR CODES.
- CAUTION: CRACKED AND BROKEN COMPONENTS, e.g. GLASS PANELS OR
CERAMIC TILES, MAY RENDER THE INSTALLATION UNSAFE.
- It is strongly recommended that a certified/qualified installer perform the installation.
- You may need to get council approval prior to installation.
- You should also check with your insurer for any requirements they may have.
- Ensure all visible joints are sealed.
HEARTH REQUIREMENTS
If your pellet heater is to be installed on carpet, timber or any other combustible material, you
must place a hearth (also known as a floor protector) underneath the heater. Please observe
the following:
- The hearth must consist of at least 6 mm of non-combustible material for a freestanding
heaters or 75 mm of non-combustible material for an inbuilt heater.
- It is not recommended that you make your own hearth
- The hearth and heater assembly must be placed on a firm and level surface.
FLUE INSTALLATION
The correct flue system is critical to the performance of your pellet heater. It must either be
tested with the heater or be a default flue kit.
CAUTION: MIXING OF APPLIANCE OR FLUE-SYSTEM COMPONENTS FROM DIFFERENT
SOURCES OR MODIFYING THE DIMENSIONAL SPECIFICATION OF COMPONENTS MAY
RESULT IN HAZARDOUS CONDITIONS. WHERE SUCH ACTION IS CONSIDERED, THE
MANUFACTURER SHOULD BE CONSULTED IN THE FIRST INSTANCE.
FLUE HEIGHT REQUIREMENTS
Your flue must extend the required height above your roof to promote sufficient draught. If your
flue is not high enough, the heater will not “draw” properly. If this is the case, please contact
your retailer.
The minimum height of the active flue must be 4.6m in length measured from the hearth plate to
the flue termination point. The flue must extend at least 1m out of the roof. The flue must clear
any ridge or obstruction within a 3m radius by a minimum of 1m.

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INSTALLATION – GENERAL NOTES

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INSTALLATION – FREESTANDING HEATERS ONLY
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
NOTE: WHERE PASSAGE THROUGH A WALL OR PARTITION OF COMBUSTIBLE
CONSTRUCTION IS DESIRED, THE INSTALLATION SHALL CONFORM TO AS/NZ 2918.
LOCATION
Select a location for your heater with great care.
- Do not place your heater in areas of high traffic, near furniture or draperies.
- Check that the intended location will not interfere with ceiling joists, rafters, valleys and
ridges. Be sure to maintain the structural integrity of your home when passing a vent
through walls, ceilings, or roofs.
FLOOR PROTECTION
It is necessary to ensure that the heater is positioned on the hearth so that the requirements
below are observed.

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INSTALLATION – FREESTANDING HEATERS ONLY
CLEARANCES
It is vital that the heater be installed the proper distance from combustible surfaces like wood,
gyprock and curtains.
The diagrams below show both parallel and corner installations. Failure to maintain these
minimum distances may result in a fire for which your insurer may refuse to cover.
Komfort
Flamme

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INSTALLATION – FLAMME INBUILT ONLY
ASSEMBLY
There is a small amount of assembly required for the Flamme Inbuilt model.
BAFFLE ASSEMBLY
Ensure the baffle is installed in the firebox.
It is located at the top of the firebox and locates
on the two lugs inside the firebox.

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INSTALLATION – FLAMME INBUILT ONLY
Refer to clearances as specified on the following pages and select a position for your heater.
Allow for clearances in roof for flue system. Ensure heater is clear of any combustible materials
within specified clearances.
Install the flue through roof to manufacturer’s specifications to comply with the latest version of
AS/NZS 2918. The heater must be installed by a certified installer.
CAVITY DIMENSIONS
Locate the timber frame around the heater. You will need to adhere to the clearance dimensions
below. The timber frame shown below is an example only.
Ventilation to the enclosure is required for
air flow into the enclosure.
Air vents can b
e placed on the side of the
enclosure or on the front. The diagram
shows the air vents on the side.
The vents at the bottom need to be a
minimum of 10,000 mm², with no
restrictions, such as louvres (a 10,000 mm²
opening is equivalent to 100 mm x 100 mm.
A
IR VENT
AIR VENT
TOP VIEW

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INSTALLATION – FLAMME INBUILT ONLY
FLOOR PROTECTOR
The diagram below shows the minimum dimensions (in millimetres) for the floor protector. A
floor protector must be used under the appliance and needs to be a minimum 1022 mm wide by
1155 mm deep. The floor protector should consist of no less than 75 mm thick cement fibre
sheet.
CLEARANCES
Please refer to the diagram below for mantelpiece installation clearances and floor protector
dimensions.
The mantelpiece installation clearances are to combustible materials and are a minimum unless
otherwise specified.
Please note the mantle upright should be no thicker than 40 mm.

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USING YOUR HEATER
FUEL
This heater uses wood pellet fuel only. Do not use any other type of fuel. The diameter should
be 6-8 mm, the length no more than 35 mm, moisture content no more than 10% and ash
content no more than 1%.
Please take care of the pellets. Do not dampen or crush it - this will affect the efficiency and the
dust will collect on the door glass.
Pellet quality is important. The performance of your heater is greatly affected by the type and
quality of wood pellets being burned. As the heat output of various quality wood pellets differs,
so will the performance and heat output of the pellet heater.
CAUTION: It is important to select and use only pellets that are dry and free of dirt or any
impurities. Dirty fuel will adversely affect the operation and performance of the unit and will void
the warranty. We recommend MAXIHEAT WOOD PELLETS for use in this appliance. These are
available from the outlet where you purchased your Ziegler & Brown heater.
Store pellets at least 1 metre away from the pellet heater.
ASH CONTENT
The ash content of the fuel and operation of your heater will directly determine the frequency of
cleaning. The use of high ash fuels may result in the heater needing to be cleaned daily. A low
ash fuel may allow longer intervals between cleaning.
CLINKERS
Clinkers are formed when dirt, ash or impurities in the fuels are heated to an extremely high
temperature and become glass like. These solid clumps are referred to as clinkers. The type of
fuel you burn can affect the occurrence of clinkers. Any fuel, even approved types, may tend to
form clinkers. Check the burn pot liner daily to ensure that the holes are not blocked with
clinkers.
ELECTRICAL
The use of a surge protected power board is recommended. The unit must be grounded
(earthed). The grounded electrical cord should be connected to a standard 240 volts (6
Amps), 50 hertz electrical outlet. Ensure that the electrical cord is not trapped under the
appliance and that it is clear of any hot surfaces or sharp edges and is accessible. If this power
cord should become damaged, a replacement power cord must be purchased from a
reputable dealer.
GLASS
Do not abuse the glass by striking or slamming the door. Do not attempt to operate the heater
with broken glass. Replacement glass must be purchased from an authorised dealer. Do not
attempt to open the door and clean the glass while the unit is in operation or if glass is hot.
FRESH AIR
An outside fresh air connection is optional. Consider all large air moving devices when installing
your unit and provide room air accordingly. Limited air for combustion may result in poor
performance, smoking and other side effects of poor combustion.

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CONTROL PANEL
1. ON/OFF BUTTON
2. INFRARED RECEIVER
3. POWER LIGHT
4. ALARM LIGHT
5. MODE BUTTON
This button allows you to cycle through the three modes of operation: Manual,
Temperature or Weekly.
6. HOLD BUTTON
For use in Weekly mode only: press the hold button to keep the heater running at the
end of a programmed time period. If you press Hold again, the heater will start the
shutdown process and the fire will go out.
7. UP AND DOWN BUTTONS
8. CANCEL BUTTON
If you press the Cancel button while the heater is running, it will bring up the Weekly
program for that particular day.
9. SET BUTTON
Holding down the Set button for 3 seconds will bring up the Set Data menu. This menu
allows you to view and adjust settings for your heater, including the following: current
date and time, the Weekly mode programmer, temperature units (view only), blower
voltage and exhaust voltage.
You are also able to view a diagnostic menu and restore to the factory default setting
from this menu.
10. TIMER BUTTON
This button allows you to set the shutdown time for the heater.

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DISPLAY
1. DESIRED ROOM TEMPERATURE
2. ROOM TEMPERATURE
3. HEATING POWER LEVEL
4. SYSTEM STATUS
This will display the current state of the heater.
5. COMPONENT STATUS DISPLAY AREA
There are six components:
i. IGNITER
This is located at the base of the burn pot. Combustion air travels over the hot
igniter creating extremely heated air that ignites the pellets.
ii. COMBUSTION BLOWER
The combustion blower is used to extract the combustion gases from the firebox.
iii. AUGER
The auger is located in the hopper. It is shaped like a corkscrew and pulls pellets
from the hopper and drops them into the burn pot.
iv. CONVECTION BLOWER
The convection blower pushes heated air through the heat exchange system into
the room.
v. VACUUM SWITCH
This switch turns on the feed system when vacuum is present in the firebox.
vi. HOPPER SWITCH
This switch is designed to shut down the feed motor whenever the hopper lid is
opened.
When the component starts running, the corresponding indicator appears.
6. ON/OFF INDICATOR
7. ADDITIONAL CONTROL DISPLAY AREA
8. MODE
9. DATE AND TIME

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DISPLAY
SETTING THE TIME AND DATE
1. Hold down the Set button for 3 seconds to bring up the Set Data menu.
2. Press the Set button once to select the Set Clock option, then press the Set button again
to start adjusting the time and date.
3. Use the Up and Down buttons to adjust and press the Set button to move to the next
field.
4. Once the last field has been entered, press the Set button twice and press the Cancel
button to exit.

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OPERATING INSTRUCTIONS
BEFORE YOUR FIRST FIRE
- Make sure your appliance has been properly installed and that all safety requirements
have been met.
- Check that the ash drawer and firebox are empty.
- The ash drawer and door must be closed securely for proper and safe operation of the
pellet heater.
STARTING THE HEATER
1. The First Ignition
When using your heater for the first time, ensure the hopper is clean and clear of any
foreign materials. Ensure there is current at your outlet.
2. Start Up Procedure
i. Check the burn pot, burn pot liner and ash drawer. Adjust to proper position if
necessary.
ii. Fill the hopper with pellets. Do not allow any part of the bag or any foreign material
in the hopper, as this may jam the auger. Ensure that all pellet matter is cleared from
the hopper lid gasket. Store fuel away from the heater to maintain clearances to
combustibles.
iii. Push the On/Off Button. The Power Light will light up.
Note: If the heater is in either Manual or Temperature mode, it will start automatically.
If the heater is in Weekly mode, it will not start till the programmed time period is
reached.
3. Ignition Stage
During the ignition stage, the igniter will turn on and start to heat the air in the burn pot.
The combustion blower will start and the vacuum switch will turn on. After a couple of
minutes, the auger will start feeding pellets into the burn pot.
The duration of the ignition cycle will depend on the type and quality of the fuel used. It is
normal to see some smoke in the firebox during the ignition process. The smoke will
stop once the moisture evaporates and the fuel lights.
4. Heating
As the fire builds, more fuel will be added and after approximately 10 minutes, the
convection blower will start. This will distribute the heat from the heater into the room.
TURNING YOUR PELLET HEATER OFF
Push the On/Off Button. The display and power will turn off.
Turning the heater off does not disconnect all power from the unit. It will take approximately 30
minutes for the heater to turn off. The combustion blower and the convection blower will still be
running while the heater cools down.
DO NOT TURN OFF THE UNIT BY DISCONNECTING THE ELECTRICAL POWER TO THE
UNIT. THIS WILL STOP THE COMBUSTION BLOWER, CAUSING THE RELEASE OF
SMOKE INTO THE HOUSE AND OVERHEATING OF THE HEATER.

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DAILY OPERATION
MODES
Manual - This mode allows you to set the heating power level, as indicated by the bars on the
display panel. There are 5 power levels. The heat output and fuel consumption will remain
constant regardless of room temperature.
Temperature - This mode allows you to set your desired room temperature. It ranges from 16°C
to 28°C. The heater monitors the temperature in the room and will adjust the heat output of the
heater so that the room is kept at a constant temperature.
Weekly - This mode allows you to program up to 4 time periods each day during which the
heater will automatically run. The minimum time period is 30 minutes. You set the start and stop
time, as well as the temperature.
Please note that the heater needs to be On, as indicated in the On/Off Indicator Area on the
display panel, for programmed time periods to automatically run.
When the fire has gone out at the end of a time period, the heater is still on. You will need to
press the Off button to completely turn off the heater.
You can change the temperature while the heater is running in Weekly mode, by pressing either
the Up or Down button. Override will appear in theAdditional Control Display Area if you do so.
HOW TO SET THE PROGRAM FOR WEEKLY MODE
The Weekly program can only be set when the heater isn’t running.
1. Hold down the Set button for 3 seconds to bring up the Set Data menu.
2. Press the Down button till you reach the Set Weekly option. Press the Set button once to
select.
The days scroll through from Sunday through to Monday. You can enter up to 4 time periods
for each day.
3. Press the Set button once to start entering the desired time periods. Press the Up and
Down buttons to enter your time periods and press Set to skip to the next field. In the last
field, make sure you select Yes. Selecting No will delete the data in that line. Press Set to
save data.
If you don’t want to set a program for Sunday, press the Down button to go to the bottom
of the screen and press Set twice to select Next and go to the next day.
If you have programmed time periods on any day and want to copy these across to all
the other days of the week, scroll down to the bottom of the screen and press Set once
to select the bottom line, press the Up or Down button to highlight the ALL option and
then press Set to select theAll option. This will copy the time period(s) across all 7 days.
4. When all desired time periods have been entered, press the Cancel button till you return
to the main display screen.

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DAILY OPERATION
USING THE REMOTE CONTROL
You can use the remote control to start the fire and make adjustments to the settings.
SETTING THE TIMER
When the heater is running in either Manual or Temperature mode, press the Timer button.
Keep pressing the Timer button until the desired time period is reached. The minimum period is
1 hour and the maximum is 7 hours. Wait 5 seconds for Timer setting to be accepted.
REFUELING
To refuel, open the hopper and add the desired amount of pellets. The auger will automatically
stop when the hopper is opened. Close the door and the unit will begin firing again.
Note: The hopper lid will be very warm. You should always use some type of hand protection.
NEVER place your hand near the auger while the heater is operating.
POWER OUTAGE
In the event of a power outage, the heater will need to be restarted.
IMPORTANT: Do NOT open the hopper lid or the heater door during a power outage. Open the
closest outside door and any windows to eliminate the home’s natural draft. Wait for power to be
restored and then press the On button to re-start the heater, if necessary.
We highly recommend the use of a surge protector with your unit, as power surges and failures
can affect the operation of any electrical appliance.
WARNING: DO NOT OVERFIRE THIS HEATER. This may cause serious damage to your
heater and void your warranty. It may also create a fire hazard in your home.
IF ANY EXTERNAL PART OF THE UNIT BEGINS TO GLOW, YOU ARE OVERFIRING.
Immediately press the On/Off button on the control panel. DO NOT UNPLUG YOUR HEATER.

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MAINTENTANCE
MAINTENANCE MUST ONLY BE DONE WHEN THE HEATER IS COLD AND THE POWER
IS OFF AND UNPLUGGED.
Please be aware that any metal parts in the firebox can remain hot, even after the fire is
out and after the shut down cycle is complete. Always use caution when handling any
heater parts.
ASH REMOVAL
While the amount of ash generated by this unit is not excessive compared to wood heaters,
keeping the unit clean and free of ash is essential for peak performance. Excessive ash build up
can hamper the air flow and reduces the heater’s efficiency, and can cause smoke.
The following components require regular maintenance to keep ash and dust levels at a
minimum:
1. Burn Pot Liner: Using a long handled metal scraper or long handled flat tipped
screwdriver, remove material that has accumulated or is clogging the burn pot liner holes.
Dispose of the ashes from the burn pot liner and from inside the burn pot to ensure
proper air flow through the liner.
2. Heat Exchange Tube: Close the door. The heat exchange tube cleaner rod is to be
pulled back and forth a few times in order to clean away any fly ash that may have
collected on the heat exchanger tubes
3. Ash Drawer: Shut the unit down and allow it to cool down completely and then remove
the ashes from the ash drawer with a metal scoop.
IMPORTANT: If you see smoke coming out of your unit into the room and the power has not
failed, DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT. Remain calm. Immediately
press the OFF button, open the nearest outside door and windows and wait for all signs of
smoke to clear. The smoke should dissipate quickly once the door and windows are opened.
DISPOSAL OF ASHES
When disposing of the ashes, place them in a metal or other non-combustible container with a
tight fitting lid. Move them outdoors immediately to an area clear of combustible materials. Do
not place them into plastic receptacles.
CLINKERS
Clinkers can restrict the air flow through the burn pot and affect the performance of the heater. If
they become blocked, remove the liner when the unit is cold and clean/scrape the clinkers out.
Clean the holes with a small pointed object if required.
DOOR
Clean the door glass and door frame with a wet soft cloth and cleanser regularly. Surface
scratches are acceptable and normal, but if the glass becomes cracked in any area, it will need
to be replaced.
Ensure all gaskets on the door are checked and replaced when necessary.

20
MAINTENANCE
CREOSOTE BUILD UP
The products of combustion will contain small particles of fly ash. The fly ash will collect in the
exhaust venting system and restrict the flow of flue gases. This build up is called creosote.
Incomplete combustion, which can occur during startup, shutdown, or incorrect operation of the
heater, will lead to some creosote build up which will collect in the exhaust venting system. The
exhaust venting system should be inspected at least once every year to determine if cleaning is
necessary.
CARBON REMOVAL
During normal operation, carbon from the combustion of pellet fuel will tend to build up on the tip
of the auger, on the burn pot liner, sides of the burn pot, and in the mouth of the feed tube. It is
essential that this residue be removed to ensure trouble free operation of the unit.
To remove this carbon, simply scrape it off using the blade of a flat tipped screwdriver or similar
instrument.
ROUTINE MAINTENANCE SCHEDULE
Prior to burn season
- Inspect the heater, including the ash drawer, burn pot and hopper and ensure they are
clear of any foreign materials.
- Inspect and clean the exhaust vent and flue system, if necessary.
Daily (or whenever using the heater)
- Before each burn, check the burn pot for clinkers and clean if necessary.
Weekly
- Remove any ash from the grate, heat exchange tubes and ash drawer.
- Check the door glass. If the view of the burn pot is obscured, clean the door glass. Do
NOT clean door glass when hot.
At end of burn season
- Ensure heater has been shut down completely and cooled down.
- Remove the burn pot liner, and clean it thoroughly, and re-install it.
- Remove all the ash from the ash drawer.
- Check all painted surfaces. If there is any wear or exposed surfaces, touch up paint is
available from your dealer. Ensure you use a high temperature paint made specifically
for heating appliances.
- Check for air leaks around the door and ash drawer and replace gaskets if necessary.
- Clean the flue. This will prevent corrosives to build up and damage the flue.