ZyXEL Communications AURORA CAM3115 User manual

Default Login Details
User’s Guide
Aurora
Zyxel Aurora Cloud Access Camera for Smart Home
Model: CAM3115
Copyright © 2017 Zyxel Communications Corporation
Zyxel App Aurora
myZyxelCloud
Account
https://mycloud.zyxel.com
Version 0.9.6 Edition 1, 03/2017

Aurora Camera User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect and install the Aurora camera.
•MoreInformation
Go to support.zyxel.com to find other information on the Aurora camera.

Table of Contents
Aurora Camera User’s Guide
3
Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Camera..................................................................................................................4
1.1 Overview .......................................................................................................................................... 4
1.2 Way to Manage the Camera ......................................................................................................... 4
1.3 Hardware Connections ................................................................................................................... 5
1.4 Power Button ..................................................................................................................................... 6
1.4.1 When the Aurora camera is ON ............................................................................................ 6
1.4.2 When the Aurora camera is OFF ........................................................................................... 7
1.5 LED (Light) .......................................................................................................................................... 7
Chapter 2
Set up Your Camera Using Aurora App.............................................................................................9
2.1 Introduction ....................................................................................................................................... 9
2.2 Use Aurora app ................................................................................................................................. 9
2.3 Add your Aurora camera .............................................................................................................. 11
2.4 Schedule a video recording ......................................................................................................... 12
2.5 Change the Aurora camera’s time zone .................................................................................... 15
2.6 Prevent images from mirroring in a video .................................................................................... 17
2.7 Record videos with the Aurora camera suspended from the ceiling ..................................... 19
2.8 Receive notifications of motion detection ..................................................................................21
2.9 Download a video from Aurora camera storage to my mobile device ................................. 23
2.10 Share a video with friends and family ........................................................................................ 25
2.11 Record and save a live video to my mobile device ................................................................ 27
2.12 Share the Aurora camera with others ........................................................................................ 29
2.13 Connect the Aurora camera to another Wi-Fi network (SSID) ................................................ 31
2.14 Remove a Aurora camera from My Cameras list ..................................................................... 33
Appendix A Customer Support ....................................................................................................... 35
Appendix B Legal Information......................................................................................................... 41

Aurora Camera User’s Guide
4
CHAPTER 1
Get to Know Your Camera
1.1 Overview
Your Aurora camera (A) is a network camera that you can access and control over the Internet. The
Aurora camera comes with 16GB of built-in storage space for images and videos recording. You can
also watch videos or download images and videos to your mobile device using the Aurora app.
1.2 Way to Manage the Camera
You can use the following way to manage the Aurora camera.
Aurora App
The Aurora app allows Aurora camera setup and management from your mobile device. This User’s
Guide provides information about key uses of the Aurora app.
A

Chapter 1 Get to Know Your Camera
Aurora Camera User’s Guide
5
1.3 Hardware Connections
See your Quick Start Guide for more information about hardware installation.
1Use the included USB power cable to connect the Aurora camera to a power outlet.
2Wait until the white LED turns blue and you hear a beep.

Chapter 1 Get to Know Your Camera
Aurora Camera User’s Guide
6
1.4 Power Button
Use the power button on the top panel to turn the Aurora camera on or off or set the Aurora camera
back to its default settings.
Note: The Aurora camera turns on automatically when it is connected to an appropriate
power source.
1.4.1 When the Aurora camera is ON
Power Off
• To turn the Aurora camera off, press the power button once and release it. You then hear one beep.
• If the Aurora camera hangs, perform a hardware shutdown and have the Aurora camera turn itself
off without going through the normal shutdown process, press the power button for about 10 seconds
or until the LED is off, then release it.
Reset the Aurora camera
• Press the power button until you hear two beeps (after about five seconds), then release it.
This resets the Aurora camera to the factory default configuration. This means that you will lose all
configurations that you had previously, such as Wi-Fi SSID, recording schedule and video password,
while the existing videos remain on the Aurora camera’s storage.
Press 1 beep 2 beeps LED off
Release for Release to reset Release for
hardware shutdown
software shutdown
5 seconds
10 seconds

Chapter 1 Get to Know Your Camera
Aurora Camera User’s Guide
7
Note: If you reset the Aurora camera, you need to use the Aurora app to set up the Aurora
camera again in order to access the Aurora camera and record videos. See Chapter 2
on page 9.
1.4.2 When the Aurora camera is OFF
Power On
• Press the power button once and release it to turn on the Aurora camera. When the system is on and
ready, you will hear one beep.
1.5 LED (Light)
The following are the LED descriptions for your Aurora camera.
Figure 1 Aurora camera LED
The following are the LED descriptions for your Aurora camera.
Table 1 Aurora camera LED
COLOR STATUS DESCRIPTION
Off The Aurora camera is not receiving power.
Blue On The Aurora camera is booting up.
Slow Blinking The Aurora camera is ready for myZyxelCloud activation.
Yellow On The Aurora camera failed to connect to the Wi-Fi network.
Slow Blinking The Aurora camera is connecting to a Wi-Fi network.
Fast Blinking The Aurora camera is connecting to myZyxelCloud.

Chapter 1 Get to Know Your Camera
Aurora Camera User’s Guide
8
Green On The Aurora camera is ready to record videos.
White On The Aurora camera is ready to record videos in low light.
Red On The Aurora camera or firmware upgrade has failed.
Slow Blinking The Aurora camera is undergoing firmware upgrade.
Fast Blinking The Aurora camera is in the process of default restoring.
Table 1 Aurora camera LED (continued)
COLOR STATUS DESCRIPTION

Aurora Camera User’s Guide
9
CHAPTER 2
Set up Your Camera Using
Aurora App
2.1 Introduction
Zyxel Aurora app lets you record, play, watch, share or store images or videos directly on your Android
or iOS device.
Compatibility
• Android 4.3 or later
•iOS8orlater.
2.2 Use Aurora app
You need to have a myZyxelCloud account in order to log in and use the Aurora app. With a
myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can
log in and use the app on any mobile device to access your Aurora camera once it has been set up.
1Install the Aurora app from Google Play or the Apple App store. Then tap the Aurora icon to open it.
Figure 2 Aurora App Icon

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
10
2The main menu displays. Enter your myZyxelCloud account information and tap SIGN IN to log in.
3If you don't already have a myZyxelCloud account, scroll down and tap Create Account to create a
myZyxelcloud account.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
11
2.3 Add your Aurora camera
If your Aurora camera is not in the Cameras > My Cameras list yet, tap Add Camera and follow the on-
screen instructions to add the Aurora camera for management.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
12
2.4 Schedule a video recording
You can set a schedule to record videos automatically at any specific time.
1Tap Cameras then My Cameras.
2Select your camera from the list and then tap Settings.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
13
3Tap Recording Settings then Schedule Recording. Turn on scheduling and the days and times to record.
4Return to the Recording Settings screen and tap Type. Select Continuous if you want continuous
recording or select Event Only to have the Aurora camera record videos only when an event happens
(such as motion detection) at the scheduled time.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
14
Note: If you choose continuous recording, the video recording stops when you change the
recording type, or when a schedule end time is reached if scheduling is enabled.
When the Aurora camera’s storage is full, the Aurora camera deletes older videos as it
records new ones.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
15
2.5 Change the Aurora camera’s time zone
The app puts a timestamp on a video footage according to the Aurora camera’s time zone settings.
Make sure the Aurora camera's time zone is set correctly.
1Tap Cameras then My Cameras.
2Select your camera from the list and then tap Settings.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
16
3Tap Camera Settings then Time Zone Settings to select the Aurora camera’s local time zone. The Aurora
camera’s time is changed based on the selected time zone.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
17
2.6 Prevent images from mirroring in a video
If you record videos in a mirror, all the images are inverted. This app allows you to reverse the mirrored
images.
1Tap Cameras then My Cameras.
2Select your camera from the list and then tap Settings.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
18
3Tap Camera Settings, and then turn on Flip Video Horizontally.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
19
2.7 Record videos with the Aurora camera suspended
from the ceiling
You can mount your Aurora camera on a ceiling in order to make an overhead video, but the video will
be shot upside down and the image will be inverted, too.
See the Quick Start Guide for how to mount your Aurora camera and follow the steps below to have the
images display correctly.
1Tap Cameras then My Cameras.
2Select your camera from the list and then tap Settings.

Chapter 2 Set up Your Camera Using Aurora App
Aurora Camera User’s Guide
20
3Tap Camera Settings, and then turn on both Flip Video Horizontally and Flip Video Vertically.