2gig Technologies 2GIG-BRDG1-900 User manual

Copyright © 2014 Linear LLC 1
2GIG-BRDG1-900
GO!BRIDGE IP COMMUNICATOR
INSTALLATION INSTRUCTIONS
TheGo!BridgeIPCommunicator™(2GIG‐BRDG1‐900)providesInternet
connectivitybetweenthemonitoringservice’sCentralStationandthe
Go!Control®Panel,whenthepanelisusedasahouseholdburglaralarm
system.
Itsupportsautomaticfirmwareupdates,providesinteractivesecurity
services,andincreasessupervisionusingsignal‐forwardingtotheCentral
Station.ForwirelesscommunicationwiththeControlPanel,the900MHz
TransceiverModule(2GIG‐XCVR)mustbeinstalledinthepanel.For
Internetaccess,theGo!Bridgemustbeconnectedtothelocalnetwork
routerusinganEthernetcable(notprovided).
Contents
Verifythatthepackageincludesthefollowing:
•1—Go!BridgeIPCommunicator
•1—5VDCUSBMini‐BPowerSupply
•1—Stand
• 1—PlasticPowerSupplyBracket(includesSelf‐AdhesiveBacking
andZipTie)
•1—WallSocketScrewforPowerSupplyBracket
• 2—PhillipsHeadScrewsandWallAnchors(tomountunitonwall)
•4—Self‐AdhesiveVinylBumpersforuseonunitorstand
Requirements
Beforeyouinstall,program,andtesttheGo!BridgeIPCommunicator,
ensurethecontrolpanelbeingpairedwiththeGo!BridgeIP
Communicatormeetstheserequirements:
•FirmwareVersion1.12(orhigher)
•2GIG‐XCVR900MHzTransceiver
IMPORTANT: ForcompliancewithUL1023:HouseholdBurglar‐
AlarmSystemUnits,theGo!Bridgemustbeinstalledinthe
sameroomastheInternetmodemorrouter.
NOTE: Toprotectdatasentviathelocalwirelessnetwork,itis
recommendedthatyouinstalltheGo!BridgeIPCommunicatoron
alocalnetworkwhereeitherWPA(Wi‐FiProtectedAccess)or
WPA2(Wi‐FiProtectedAccessII)encryptionisalreadyenabled.
Afterinstalling,programming,andtestingtheGo!BridgeIP
Communicator,youwillneedtoregisteranewcustomerwiththethird‐
partymonitoringservice.SeeRegistrationonpage3.
Figure 1 Go!Bridge Front View—LED Indicators and Learn Button
Powering ON the Go!Bridge IP Communicator
UsethesestepstopowerONtheGo!BridgeIPCommunicator:
1Attachthepowersupplytothebracket(provided)asfollows:
1a Insertthepowersupplyintotheenclosureontheplasticbracket.
SeeCinthefigurebelow.
1b Securethepowersupplytotheretainingbracketbythreadinga
ziptiethroughthebracket’sslots.SeeDinthefigurebelow.
1c Removethestripfromtheself‐adhesivebackingonthepower
supplybracket.
1d Affixtheadhesiveonthebrackettothewalloutlet.Thensecure
thebrackettotheoutletwiththewallsocketscrew(provided).
NOTE: AlwaysusetheprovidedpowersupplybracketintheUnited
States(andothercountrieswhereitisrequired).Canadadoesnot
requirethepowersupplyretainingbracket.
Figure 2 Power Supply and Bracket
2ConnecttheGo!Bridgetothepowersource.
NOTE: DonotconnectanEthernetcabletotheGo!BridgeIP
Communicatoratthistime.Youwillconnectthecablewhen
completingthestepsinProgrammingtheGo!BridgeIP
CommunicatorintotheControlPanel.
3(Optional)Placethestand(provided)onacounter,desktop,orother
flatsurface.SettheGo!BridgeIPCommunicatorinthestand.
NOTE: Toprotectsurfacesfromdamage,affixtheself‐adhesivevinyl
bumperstotheunitorstand.
4Verifythatthetwo(2)LEDsontheGo!BridgeIPCommunicator
illuminateinRED.SeeFigure1Go!BridgeFrontView—LEDIndicators
andLearnButtononpage1.
ANetworkLED
B900MHzLED
CLearnButton
A110VWallOutlet
BPlasticPowerSupplyBracketwithAdhesiveBacking
CACPowerSupply
DZipTie

2Copyright © 2014 Linear LLC
Go!Bridge IP Communicator | Installation Instructions
NOTE: Ifthe900MHzLEDilluminatesinGREEN(thelowerLED),
verifythatthenetworkcableisnotconnectedtotheGo!Bridge
IPCommunicator.Ifthecableisdisconnectedanditisstill
illuminatedGREEN,usetheendofanopenpapercliptopress
andreleasetherecessedResetbutton.Thebuttonislocated
insidethesmallholeontheportsideoftheGo!BridgeIP
Communicator,directlyabovetheEthernetport.Thisrestores
thefactorysettings.SeeFigure3Go!BridgeIPCommunicator
RearView—PortsandRecessedResetButton.
Figure 3 Go!Bridge IP Communicator Rear View—Ports and
Recessed Reset Button
5AftertheGo!BridgeIPCommunicatorispoweredON,continuewith
ProgrammingtheGo!BridgeIPCommunicatorintotheControl
Panel.
Programming the Go!Bridge IP Communicator
into the Control Panel
UsethesestepstoplacethecontrolpanelandGo!BridgeIP
Communicatorinlearningmode.Thisgivesthecontrolpaneltheability
tolearnthenetworksettingstransmittedbytheGo!BridgeIP
Communicator.
NOTE: Toscrollbetweenoponsonthecontrolpanel,tapthe←
and→arrows.Tomovetothepreviousornextprompttapthe
↑and↓arrows.
1ConnectanEthernetcable(notincluded)totherouterand
Go!BridgeIPCommunicator.Donotplugthecableintotheuplink
port.
IMPORTANT: ForcompliancewithUL1023:HouseholdBurglar‐
AlarmSystemUnits,theGo!Bridgemustbeinstalledinthe
sameroomastheInternetmodemorrouter.
2EnsurethecontrolpanelispoweredON.ThentaptheHome
button.
3Tapthesystemlogointhelower‐rightcornerofthecontrolpanel
Homescreen.
4AttheEnterYourCodescreen,enterthefour(4)‐digitmaster
installercodetogototheInstallerToolbox(1of2)screen.
5AttheInstallerToolbox(1of2)screen,tapSystemConfiguration.
6AttheQ1:SelectRFSensor#(01to48)screen,tapGoTo.
7AttheEnterQuestionNumber(2Digits)screen,enter92.
8AtQ92SelectNetworkDevice(0to1),tap→toscrollto(1)
Go!BridgeIPCommunicator.Thentap↓.
9AtQ:NetworkDeviceID(ReadOnly),tapLearn.Thisgivesthe
paneltheabilitytodiscovertheread‐onlynetworkdeviceID
transmittedbytheGo!BridgeIPCommunicator.
AtthePairwithXcvrDevicescreen,the“initiatinglearning
process”messageappears.
10 OntheGo!BridgeIPCommunicator,pressandreleasetheLearn
button(thisisthesmall,blackplasticbuttonontheLEDsideofthe
Go!BridgeIPCommunicatorbelowthe900MHzLED).Thistransmits
thedeviceIDtotheControlPanel.
Whenthe“learnoperationsucceeded”messageappearsandthe
paneldisplaystheType(Go!BridgeIPCommunicator)andID#,the
Go!BridgeIPCommunicatorandpanelarelinked.The900MHzLED
ontheGo!BridgeIPCommunicatoralsoflashesGREEN.
11 AtthePairwithXcvrDevicescreen,tapOK.Thentap↓to
continuewithConfiguringtheGo!BridgeIPCommunicatorSettings
below.
Configuring the Go!Bridge IP Communicator Settings
1AttheQ:SelectPort#(1to8)screen,entertheportnumberfor
thethird‐partymonitoringservices’server.Thentap↓.
2AtQ:Used(0to1),tap→toselectone(1)oftheseoptions:
•(0)Disabled(Recommended).Thisisthedefaultsetting.Most
userswillkeepthisportdisabled.ThentapNextandskipto
step3.
OR
•(1)Enabled.Thentap↓.AttheQ:EnterPortValue(0‐65535)
screen,tap↓toacceptthedefaultportvalue.Next,attheQ:
EnterPortForwardIPAddressscreen,tap↓toacceptthe
addressconfiguredbytheprovider.Youcanconfigureupto
eight(8)ports.Ifyouarefinishedconfiguringports,tapNext.
3AttheSummaryofNetworkDevicescreen,tap↓.Verifythelistof
portnumbersandforwardIPaddressesappearsasprogrammed.
ThentapSkip.
4AtQ93EnterBroadbandNetworkFailureTime(1to255),enter
thedesirednumberofminutesthatmustpassbeforeanetwork
failuretriggerstheControlPaneltoissueatroublealert.The
defaultvalueis30minutes.Thentap↓.
NOTE: AtroublealertconsistsofanaudiblebeepandtheControl
Panel’sHomescreendisplaysatroublemessage.
5AtQ94SelectBroadbandNetworkFailureReport(0or1),tap→to
selectwhetherornottoreportthebroadbandnetworkfailureto
themonitoringservice:
•(1)Enabled.Thisisthedefaultsetting.Networkfailuresare
reportedtomonitoringservice.
OR
•(0)Disabled.Networkfailuresarenotreported.
6TapEnd.
7AttheSummaryofSystemConfigurationscreen,verifythe
settings.ThentapSaveChanges.
8TapExittotheclosetheSystemConfigurationscreen.
LED Indicators
ThetabledetailstheLEDindicatorsontheGo!BridgeIPCommunicator.
ARecessedResetButton
BEthernetPort
CPowerSupplyPort
NetworkLED GlobeIcon
SolidGREEN Indicatesthepresenceofanexternalnetworkconnection.
FlashingGREEN NetworkcableispluggedinandIPaddressisactivelybeing
assigned.
SolidRED Networkcableunplugged.
900MHzLED IconLabeled“900MHz”
SolidGREEN LinkedandcommunicatingwiththeControlPanel.
FlashingGREEN LinkedtotheControlPanel.Communicationissuesexist.
SolidRED NotlinkedtotheControlPanel,turnssolidafteradevice
reset.
FlashingRED NotlinkedtotheControlPanel.

Go!Bridge IP Communicator | Installation Instructions
Copyright © 2014 Linear LLC 3
Verifying the Settings
InadditiontoverifyingthesettingsafterconfiguringtheGo!BridgeIP
Communicator,youcanalsoverifythesettingsatanytimeasfollows:
1AttheControlPanel’sHomescreen,tapSecurity.
2TapMenu.
3TapToolbox.
4IntheEnterYourCodetoAccesstheToolboxscreen,enterthe
masterusercode.
5Tap→toscrolltotheTo o l box(3of3)screen.ThentapGo!Bridge
IPCommunicatorStatus.
Asummaryscreendisplaysthefollowinginformation:
•NetworkConfiguration.Thenetworktypeconfiguration.
•IPAddress.TheIPAddressfortheGo!BridgeIPCommunicator.
Thisisa32‐bitnumericaddressthatidentifiesthedeviceonthe
network.
•SubnetMask.Thesubnetmaskforthenetwork.Alldevicesthat
arejoinedtoanetworkbelongtoasubnetwork.
•Gateway.TheIPAddressfortheaccesspointtotheexternal
network.Typically,thisistheIPAddressofthelocalnetwork
routerornodethatcontroltrafficforyourISP.
•MACAddress.ThisistheMediaAccessControl(MAC)Address.
ItisaphysicaladdressthatisencodedtotheGo!BridgeIP
Communicatorduringthemanufacturingprocess.
Testing
TheGo!BridgeIPCommunicatorteststhenetworkconnectiontothe
third‐partymonitoringservice.AreportshowsifGo!BridgeIP
Communicatorhassuccessfullyconnected(orfailedtoconnect)tothe
externalserver.
Registration
ToregistertheGo!BridgeIPCommunicatorwiththemonitoringservice,
refertoyourspecificprovider’sregistrationinstructions.
SPECIFICATIONS
Important Note
ShouldthelocalnetworkloseInternetaccessduetoapoweroutageor
interruption,theGo!BridgeIPCommunicatorisnotequippedwitha
backupbatterysystem.Tobestprepareforpowerfailuresandtoensure
thesecuritysystemmaintainsInternetaccesswiththemonitoring
serviceforlife‐safetycommunicationsduringpowerfailures,thelocal
networkmusthaveadedicatedUninterruptedPowerSupply(UPS)or
backupbatterysolutionfromathird‐partymanufacturerinplace.
LinearLLCdoesnotsupply,provide,recommend,ortesttheGo!Bridge
withanyUPSorbatterybackupsolution.Itisalsoassumedthatowner’s
InternetServiceProvider(ISP)maintainsabackupbattery(orpower
generator)fortheirremotenetworkequipment.
REGULATORY INFORMATION
Wireless Product Notice
Radiocontrolsprovideareliablecommunicationslinkandfillan
importantneedinportablewirelesssignaling;however,therearesome
limitationswhichmustbeobserved.
•ForUnitedStatesInstallationsOnly:Theradiosarerequiredto
complywithFCCRulesandRegulationsasPart15devices.As
such,theyhavelimitedtransmitterpowerandthereforelimited
range(approximately400ft.).
•Areceivercannotrespondtomorethanone(1)transmitted
signalatatimeandmaybeblockedbyradiosignalsthatoccur
onorneartheiroperatingfrequencies,regardlessofcode
settings.
• ChangesormodificationstothedevicemayvoidFCC
compliance.
•Infrequentlyusedradiolinksshouldbetestedregularlyto
protectagainstundetectedinterferenceorfault.
•Ageneralknowledgeofradioanditsvagariesshouldbegained
priortoactingasawholesaledistributorordealer,andthese
factsshouldbecommunicatedtotheendusers.
FCC Notice
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:
1Thisdevicemaynotcauseharmfulinterference,and
2Thisdevicemustacceptanyinterferencereceived,including
interferencethatmaycauseundesiredoperation.
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfor
ClassBDigitalDevice,pursuanttoPart15oftheFCCRules.Theselimits
aredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgeneratesand
canradiateradiofrequencyenergyand,ifnotinstalledandusedin
accordancewiththeinstructions,maycauseharmfulinterferenceto
radiocommunications.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.Ifthisequipment
doescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyone(1)ormoreofthe
followingmeasures.
•Reorientorrelocatethereceivingantenna
•Increasetheseparationbetweentheequipmentandreceiver
•Connecttheequipmentintoanoutletonacircuitdifferent
fromthattowhichthereceiverisconnected
•Consultthedealeroranexperiencedradio/TVtechnicianfor
help
Anychangesormodificationsnotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheuser’sauthoritytooperate
theequipment.
WirelessSignalRange 500ft(152.4m),openair,withWirelessControlPanel
Transceiver SiliconLabsSI1001‐E‐GM2
TransceiverFrequency 25channelfrequency‐hoppingspreadspectrum,403
kHzchannelspacing(910.2‐920.275MHz)
ModulationType GFSKmodulation,128kpbs
RFPower +19dBmMaximum
Ethernet 10/100BaseT
Dimensions(LxWxH) 6.24x4.5x1in(159x114x25cm)
Weight 9.6oz
HousingMaterial Cycoloy™ResinC2800(RatedtoUL94V‐0:
FlammabilityStandard)
Color White
OperatingTemperature ‐32°Fto120°F,(0°Cto+49°C)
RelativeHumidity 5‐95%Non‐Condensing
OperatingVoltage 5VDC
Certification ETL,FCC,IC,IFETEL,andNOM

4Copyright © 2014 Linear LLC
Go!Bridge IP Communicator | Installation Instructions
Industry Canada (IC) Compliance
ThisdevicecomplieswithIndustryCanadalicense‐exemptRSS
standard(s).Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseinterference,and(2)thisdevicemustaccept
anyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.
Repairstocertifiedequipmentshouldbemadebyanauthorized
Canadianmaintenancefacilitydesignatedbythesupplier.Anyrepairsor
alterationsmadebytheusertothisequipment,orequipment
malfunctions,maygivethetelecommunicationscompanycauseto
requesttheusertodisconnecttheequipment.
Usersshouldensurefortheirownprotectionthattheelectricalground
connectionsofthepowerutility,telephonelinesandinternalmetallic
waterpipesystem,ifpresent,areconnectedtogether.Thisprecaution
maybeparticularlyimportantinruralareas.
WARNING: Usersshouldnotattempttomakesuchconnections
themselves,butshouldcontacttheappropriateelectric
inspectionauthority,orelectrician,asappropriate.
LIMITED WARRANTY
ThisLinearproductiswarrantedagainstdefectsinmaterialand
workmanshipfortwo(2)years.Thiswarrantyextendsonlytowholesale
customerswhobuydirectfromLinearLLCorthroughLinearLLC’s
normaldistributionchannels.LinearLLCdoesnotwarrantthisproduct
toconsumers.Consumersshouldinquirefromtheirsellingdealerasto
thenatureofthedealer’swarranty,ifany.
TherearenoobligationsorliabilitiesonthepartofLinearLLCfor
consequentialdamagesarisingoutoforinconnectionwithuseor
performanceofthisproductorotherindirectdamageswithrespectto
lossofproperty,revenue,orprofit,orcostofremoval,installation,or
reinstallation.Allimpliedwarrantiesforfunctionality,arevalidonly
untilthewarrantyexpires.ThisLinearLLCWarrantyisinlieuofallother
warrantiesexpressedorimplied.
2GIGbyLinear
1950CaminoVidaRoble,Suite150
Carlsbad,CA92008USA
FortechnicalsupportintheUSAandCanada:
Dial:855‐2GIG‐TECH(855‐244‐4832)
Email:2gigtechsupport@linearcorp.com
Visitwebsitefortechnicalsupporthoursofoperation
FortechnicalsupportoutsideoftheUSAandCanada:
Contactyourregionaldistributor
Visitdealer.2gig.comforalistofdistributorsinyourregion
77‐000044‐001Rev.E
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