3nStar PTE0912 User manual

PTE0912
Point of Sale System i5 12th Generation
USER MANUAL

Copyright
This document is copyrighted, © 2022. All rights are reserved. No part of this document
may be reproduced, copied, translated, or transmitted in any form or by any means without the
prior written permission from 3nStar Inc. Information provided in this manual is intended to be
accurate and reliable. However, 3nStar Inc. assumes no responsibility for its use, nor for any
infringements upon the rights of third parties, which may result from its use.
The material in this document is for product information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this document
to assure its accuracy, 3nStar Inc., assumes no liabilities resulting from errors or omissions in
this document, or the use of the information contained herein.

Table of Contents
1. Introduction
Quick Start Guide 004 - 004
Introduction 005 - 006
Terminology & Tools 006 - 008
Dimensions 008 - 009
Specification 009 - 010
2. Assembly
Single Hinge Stand 011 - 013
Add-on Devices 014 - 015
3. Software Installation & Setup
Chipset 015 - 016
Audio 017 - 017
Graphics 018 - 018
Intel ME 019 - 019
Serial IO 020 - 021
LAN 021 - 021
Sensor Driver 021 - 022
Cash Drawer Address 022 - 022
BIOS Introduction 023 - 024
4. Key Component Access
Access Memory 024 - 025
Adding or Removing M.2 PCBA from M.2 Tray 026 - 027

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Quick Start Guide

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Introduction
PTE0912 is a 15inch panel pc based on Intel’s 12th generation Alder Lake CPU.

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Terminology and Tools
Smart DD: This is a proprietary port that can support two Smart DD monitors daisy chaining. This port utilizes a USB-C
connector but it is NOT compatible with previous generation USB-C (USB DP) ports. Contact your sales represenative for
additional information.
Smart DP: This is a proprietary port used only for Smart DP displays such as XM-3010W Smart DP SKU. Previous
generation displays titled Smart DP can be used on the Smart DP port, however there will be a exclamation error in the
Control Panel that cannot be corrected. This will not affect the use of the Smart DP display.
Smart I/O: This is a proprietary port that can support multiple expansion I/O cables. Toggling of related power is set in the
BIOS under Advanced > Product Setting. The default power setting in the BIOS is set to the lowest choice. For example,
the dafualt power for the RJ45 to DB9 is set to RI.
Universal I/O (UIO): This is a optional port that can be selected by the customer. Available ports on this system includes
(Maximum 1 selection per system):
①PUSB24V, ②PUSB12V, ③RJ45 (RS232) RI/5V/12V, ④USB 2.0 Type A (Dual Stack)

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Some of these tools may be used for the assembly.

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Dimensions

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Specification
Note: This model does not support VPro or iAMT. Contact your 3nStar sales representative for other qualifying products.

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