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Commissioning & Safe Usage
Please read the following instructions before installing the fountain:
• Ensure that the fountain is connected to a potable mains water supply and that Water
Regulation Standards are met when connecting to the mains
• The AA Installation Rail meets Water Regulation Standards and contains all necessary
components to connect a fountain to the mains
• Water Regulations require that the mains connection point includes a non return valve
with isolating tap, to avoid back flushing of water from the fountain into the mains
• Connect the supplied waste trap to a waste outlet
• Leave a 50cm gap all around the fountain to provide good ventilation
• Install the fountain on a flat surface to avoid vibration and noise
• Install away from a heat source which could affect the unit’s cooling capacity
• Avoid freezing conditions which could rupture the pipes
• Never tilt the unit over 45 degrees when carrying or storing
• Wait for an hour after transport before installing to allow the coolant to settle
• Fill water reservoir with water before the unit is powered up to avoid damage to the
refrigeration element
• Always turn the electricity off before removing any panels
• Always turn the water off at nearest stop cock before working on the fountain
• When not in use for an extended period: Turn the mains water and power off
• Sanitise the fountain before first use and follow the sanitising instructions
• Before switching the power on, purge any air in the system by discharging water from
the taps. This also ensures that the cold water tank is filled with water
• Check all water connections for leakage and ensure that all electrical connections are
safe, before commissioning the fountain
Sanitising the Water Fountain
Please read the following instructions before sanitising the fountain:
• Switch the power off
• Turn the mains water off
• Remove the filter and replace with an empty AA First filter housing
• Pour the sanitising fluid into the empty filter housing
• Turn the mains water back on
• Open the taps to flush the sanitising liquid into the water tank and pipes
• Leave standing for 10 minutes and then flush through with water to remove all traces of the
sanitising solution
• Sanitise in strict accordance with WHA (Water Dispenser & Hydration Association https://
twha.co.uk) guidelines using only tested and therefore endorsed sanitising product
Troubleshooting
Problem Solution
Fountain does not work, or low
cooling
• Check if the power and water are turned on
• Has too much cold water been consumed and the fountain has not had time to
recover?
• Is the unit too close to a strong light, heat source or too confined in space?
• The filter is blocked and needs replacing
Noise and vibration • The cooler stands on an uneven surface
Leaking • Check water connection from the mains
• Check for internal leaks due to burst connection
• Model WFP9T: To fix the swan-neck you need a 2mm allen key.
